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PRINCE2 Foundation

Course 01 - Course Introduction


Slide 1

Course Introduction
Lesson

Topics Discussed
Welcome!
Introductions
Learning
Getting Ready
About the Exam
Getting Started

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Slide 2

Welcome to the Course!

PRINCE2 Qualification Scheme


Introductory
Foundation
Intermediate
Practitioner
Advanced
Professional

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Slide 3

My ITSM Mentoring Community

Log in to your LinkedIn account


Go to My Groups
Enter My ITSM Mentoring Community
Introduce yourself
Create a LinkedIn profile
Say Hi
Please Share Your:
Name
Company
Title/function
Job responsibilities
Course or courses you are taking
Reasons for taking the course

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Slide 4

Why Are You Here?

Why do you need to learn this?


How do you plan on improving your learning experience?
How can your experience help?
What will this course help you do or solve?
What are you going to get out of this course personally?

7-Steps to Becoming an Effective Learner

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Slide 5

Using Blooms Taxonomy

Knowledge Introductory
Comprehension
Application Intermediate
Analysis
Synthesis Advanced
Evaluation

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Slide 6

What do you Expect?

This course
Study materials
Your instructor
Your fellow students & peers
Yourself

What Adult Learners Want

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Slide 7

Housekeeping in the Classroom & Online

Class hours
Planned Breaks
Interruptions
Laptops, mobile & other annoying devices
Absence from course of study
Executing study plan
Milestones
Review
Revise

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Slide 8

Conventions Used
Learning Objectives
Terms to Know
Critical Terms & Concepts
Icons
In Depth In Depth

Definition Def-i-ni-tion [def-uh-nish-un] n.

Note
Note

In the News In the News

Practically Speaking Practically Speaking

Acronym Acronym

Listen Listen

Role Definition Role Definition

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Slide 9

Quizzes & Exercises

End of unit quiz


Confirm learning objectives
Inline quiz
Reinforce key concepts & knowledge
Exercises
Demonstrate ability to apply knowledge and concepts

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Slide 10

PRINCE2 Qualification Scheme

The PRINCE2 Professional


demonstrates their
expertise in the PRINCE2
method by testing your
ability to manage a non- PRINCE2 Professional
complex PRINCE2 project
across all aspects of its Practitioner confirms you
lifecycle. have achieved sufficient
understanding of how to
apply, understand and tailor
Practitioner PRINCE2 in a given
situation. The Practitioner is
Foundation confirms your a pre-requisite for the
knowledge and PRINCE2 Professional.
understanding necessary to
work effectively with, or as
a member of a PRINCE2 Foundation
project management team.
It is a pre-requisite for the
Practitioner qualification.

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Slide 11

PRINCE2 Foundation Exam

Multiple choice
75 questions
5 questions are being tried out & are not scored
70 scored questions (1 point each)
35 points required to pass (35/70 or 50%)
Closed book
1 hour

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Slide 12

Getting Started
You are responsible for your own learning experience
Make a study plan and stick to it
Know what you need to know
Review the learning objectives
Understand terms & concepts
Are they new to you, or just called something different?
Learn to think and talk in PRINCE2 terms and concepts
PRINCE2 isnt wrong it may be different from what you
know
The certification exam is about PRINCE2
The certification exam is NOT about what you think of PRINCE2
Use the available resources
Read & understand the learning objectives they will be on the test
Understand the terms & how they are used theyll be on the test
Participate in the online mentoring community by asking questions,
taking part in discussions & sharing your experiences
Do the quizzes & exercises to help prepare for the exam
Do the sample papers to see what the real exam is going to be like

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Slide 13

Frameworks, Standards &


Lesson
Methods in Context

Topics Discussed
PMBoK
ISO21500
PRINCE2
Portfolios, Programs & Projects

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Slide 14

Learning Objectives

Recall
What is a framework
What is a standard
What is a methodology
How a program relates to a portfolio
How a project relates to a program
How PRINCE2 relates to the PMBoK
How a project relates to the achievement of a business objective

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Slide 15

What is a Framework

Provides the basic structure for


A set of ideas or facts that support something
A supporting structure
a structural frame
Typically knowledge-based
Descriptive
Project Management Frameworks provide
A structure for a projects lifecycle
Project control concepts & practices
Project management concepts, practices & processes

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Slide 16

The PMBOK as a Framework


Project Management Body Of Knowledge (PMBOK)
Acts as a guide
Provides guidelines for managing individual projects
Defines project related concepts
Describes the project management
Lifecycle
Control
Processes
Embodies knowledge recognized
As a good practice
A general agreement about the application of
Knowledge
Skills
Tools
Techniques
Published by
Project Management Institute, Inc. (PMI)

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Slide 17

PMBOK in Context

PMBOK provides
A structure for a projects lifecycle
Project control concepts & practices
Project management concepts, practices & processes
Acknowledges business case
Provides guidance as opposed to a methodology
Project methodologies like
Waterfall
Agile
PRINCE2 ...
etc. implement good practices
Is not a
Textbook
How to reference

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Slide 18

What is a Standard?

Established by
Authority (e.g., International Standards Organization, ISO)
Custom
General consent
Used as a
Model
Example
Measure of quality

Standard for 1 Meter


1 Meter = 1,650,763.73
wavelengths of light from a
specific transition in krypton 86

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Slide 19

ISO21500
Provides guidance on project management
Used by
Public
Private
Community
Use for
Any type of project irrespective of
Complexity
Size
Duration
Benefits
Encourage transfer of knowledge between projects
Facilitate efficient tendering processes
Enable flexibility of the project team
Provide universal project management principle &
processes

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Slide 20

What is a Methodology?

A body of
Methods
Rules
Ideas
employed by a discipline
Embodied in a procedure or set of procedures
Include processes

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Slide 21

PRINCE2 as a Methodology

Project Management (a discipline)


Based on 7 principles
Fundamental to using PRINCE2 to management a project
Described in 7 themes
Themes embody one or more principles
The critical ideas that are woven into project management methods
Codified in 7 processes
The series of actions that produce a particular result
Mandates a business case Principles
Processes

PRINCE2

Themes
Environment

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Slide 22

PMBOK Says PRINCE2 Does

PMBOK provides
A descriptive framework for
The structure for a projects lifecycle
Project management control concepts & practices
Project management concepts, practices & processes
Guidance on good project management practices
PRINCE2 does
Prescribe a set
Methods
Rules
Ideas
Documented as
Principles
Themes, processes, & templates

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Slide 23

Portfolios, Programs & Projects

Portfolio
Collection of programs, sub-portfolios & operations management
Grouped for the achievement of a strategic objective
Program
Grouped within a portfolio
Collection of sub-programs & projects
Linked to a strategic objective via the portfolio
Project
Independent or grouped within a program
Temporary
Create a unique product or service

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Slide 24

Enterprise Portfolio, Program & Project

Business Objective:
Increase new outpatient
dialysis services revenue
Medical Products & Service, Inc. The Enterprise
in the U.S.

Medical
Medical Outpatient Portfolios
Administration
Devices Services
Services

Surgical Dialysis Oncology Programs


Centers Centers Centers

Construct
New
Dialysis
Project
Center

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Slide 25

Prince2 Overview
Lesson

Topics Discussed
Project Management & Projects
Project Performance Management
PRINCE2 Integrated elements
Customer/Supplier Context
Benefits
Characteristics

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Slide 26

Learning Objectives

Recall
The six aspects of project performance to be managed
The definition of a project
The four integrated elements of
Principles
Themes
Processes
Project Environment
Identify
Benefits of using PRINCE2
Seven principles
Characteristic of a project

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Slide 27

What is a Project?
Characteristics of a project
Change a means to introduce change
Temporary has a defined start & end
Cross-functional employs a team of different skills
Unique is a unique instance of project
Uncertainty threats & opportunities introduce risk
Comes from Latins projectum
Means before action
Denotes precedence
Original meaning
Before an action
English adopted the word c.1400
To plan, draft or scheme
not carrying out the plan
... later a proposal, or mental plan
or to estimate the future

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Slide 28

What is Project Management?

Project Management is a discipline


Planning
Organizing
Motivating
Control of resources
Project Management is about achieving a specific goal
A traditional phased approach identifies a
sequence of steps to be completed. In the
"traditional approach. five
developmental components of a project
Planning can be distinguished (four stages plus
Initiation
& Design control):
1. initiation
2. planning and design
3. execution and construction
4. monitoring and controlling systems
5. completion

Monitor
Executing Closing
& Control

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Slide 29

The Project Management Landscape


Project Management Body of Knowledge (PMBOK Guide)
Guidelines for managing individual projects
Defines Project Management related concepts
Describes the Project Management lifecycle
a framework of best practices
Project Management Institute (PMI)
Provides service to PM professionals
Recruited PM professional to create the PMBoK
Provides credentialing and certification
Agile Software Development
Group of software development methods
Based on iterative & incremental development with active and continual
customer involvement
Promotes adaptive planning, evolutionary development & delivery
PRINCE2 - PRojects IN Controlled Environments
Project Management methodology
Discipline; planning, organizing, motivating & controlling resources
Certifications; Foundation, Practitioner & Professional

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Slide 30

This is PRINCE2

Start with PRojects IN Controlled Environments


An acronym
Adds version 2
Voil! PRINCE2
Developed by the UK Government
They love acronyms
They also make up words
Youll see

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Slide 31

PRINCE2 @ a Glance High Level Processes

Corporate & Program Management

Mandate Directing a Project

Manage
Start Up Initiate Stage
Boundaries
Control
Closing
a Stage

Manage
Product
Delivery

Planning (Theme)

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Slide 32

Project Performance Managed


Costs
Estimate & control costs
Budget with agreed changes
Timescales
Initial: When will it be done?
During: Are we done yet?
Quality
You can have it good, fast or cheap; pick any two
Fit for purpose
Scope
Understand and manage how BIG, BIG is
Thorough understanding or project products
Risk
Understand & mitigate risk
How much is acceptable?
Benefits
Just exactly why are you doing this project?
What are the specific business benefits

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Slide 33

Integrated Elements of PRINCE2

Principles
Guiding obligations
All 7 principles must be followed to manage with PRINCE2
Themes
Describe the aspects of project management
Addressed during project lifecycle
Processes
Structured set of activities Principles
Processes
From project start to end
Environment PRINCE2
Adapted to fit project/organization

Themes
Environment

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Slide 34

Principles
Continued business justification
Use the Business case for all project
decisions
Learn from experience
Record lessons learned
Defined roles & responsibilities
For all stakeholder groups
Manage by stages
Planned, monitored, & controlled
Manage by exception Principles
Processes
Provide tolerance for project
objectives
PRINCE2
Focus on products
Deliver at a defined quality level
Tailor to suit the project environment
Size, capability, complexity, Themes
importance & risk Environment

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Slide 35

Themes

Business case
Organization
Quality
Plans
Risk
Change
Progress Principles
Processes

PRINCE2

Themes
Environment

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Slide 36

Processes

Starting up a project
Directing a project
Initiating a project
Managing a stage boundary
Controlling a stage
Managing product delivery
Closing a project Principles
Processes

PRINCE2

Themes
Environment

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Slide 37

Environment

Embedding Tailoring
Process responsibilities Adapting the themes
Scaling rules/guidance Incorporating specific terms
Standards Revising the Product Descriptions
Training & Development Adjusting the process
Integration w/Business
Tools
Process Assurance Principles
Processes

Embedding Done by the organization PRINCE2


to adopt PRINCE2.

Tailoring Done by the project


management team to adapt the method to
the context of a specific project. Themes
Environment

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Slide 38

Customer/Supplier

Context of the relationship


Customer specifies the desired result
Supplier brings skills & resources together to deliver that result
Project requires a defined organizational structure
Business, user & supplier stakeholders
Governance defines roles & responsibilities for;
Directing
Managing
Delivering
Review project roles throughout project
Strategy to manage communication among stakeholders

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Slide 39

Benefits of PRINCE2
Proven best practice
Applicable to any type of project
Widely recognized
Provides for the explicit recognition of responsibilities
Clearly defines what a project will deliver (products)
Supports levels of management with better communication
and allowing better decision making
Manages by exception
Focuses on the Business Case
Defined reporting structure
Ensures stakeholder representation
Promotes learning and continual improvement
Promotes consistency of work and reuse of resources
Facilitates assurance & assessment of project work
Wide range of training organizations & options

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Slide 40

Summary
Course introduction
Make a study plan and stick to it
Frameworks, Standards & Methods
What is a framework?
What is a standard?
What is a methodology?
PMBoK is a framework
PRINCE2 is a methodology
Introduction to PRINCE2
Characteristics of a project
Measuring project performance
Integrated elements of PRINCE2
Tailored to the environment
Customer/Supplier relationship

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Slide 41

Summary
Course Summary

Topics Discussed
Course Introduction
Frameworks, Standards & Methods
Prince2 Overview

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Review Questions:

1. Which of the following is an aspect of project performance that needs to be


managed?
A. Features
B. Defects
C. Costs
D. Outcomes

2. What is the definition of a project?


A. A temporary unit of organization that performs a specific objective taking
one or more defined inputs and turning them into defined outputs
B. A means to introduce change into an organization
C. One or more cross-functional teams that temporarily come together to
produce a specific business benefit
D. A temporary organization that is created for the purpose of delivering one
of more business products

3. Which of the following are aspects of the structure of PRINCE2 projects?


1. Principles
2. Procedures
3. Processes
4. Progress
5. Tailoring
6. Themes
A. All of the above
B. 1,2,4,6
C. 2,3,4,5
D. 1,3,5,6

4. A well-structured project management board should have representatives from


_____, ____, and ____.
A. Enterprise, end-users, vendors
B. Business, users, suppliers
C. Management, vendors, developers
D. Finance, developers, users
5. What are benefits of using PRINCE2?
1. Proven best practice
2. Applicable to any type of project
3. Clearly defined steps reduces project ambiguity because the focus is on
process
4. Helps assure lowest cost for the project
5. Provides a common vocabulary because it's widely recognized and accepted
6. Explicitly defines roles and responsibilities
A. 1,2,3,4,5
B. 1,2,5,6
C. All of the above
D. 1,2,3,4

6. PRINCE2 principles apply to every project. Which of the following are PRINCE2
principles?
1. Learning from experience
2. Empowering decisions made at the proper level
3. Continued business justification
4. Quality is defined by the user/consumer
5. Focus is on products/outcomes
6. Projects are tailored to fit the organizational need
7. Manage of projects is in stages
8. Projects are managed by exception
9. Roles and responsibilities are defined
10. Projects have plans that define both how and how much
A. 1, 2, 3, 4, 5, 6, 7
B. 3, 5, 6, 7, 8, 9, 10
C. 2, 3, 4, 5, 7, 8, 9
D. 1, 3, 5, 6, 7, 8, 9

7. All projects are characterized by 5 areas that make them unique. Which of the
following is NOT and aspect of a project?
A. All projects have measureable/deterministic products or outputs
B. Every project introduces some change
C. Each projects is unique in some way
D. Every project has some degree of uncertainty
8. Which of the following is NOT an aspect of project performance that needs to be
managed?
A. Costs
B. Scope
C. Benefits
D. Threat

9. Which are missing from the definition of a project?


A project is a(n) _____ organization that is created for the purpose of delivering
one of more ______ products.
A. Cross-functional, tangible
B. Temporary, business
C. Approved, appropriate
D. Regular, approved

10. Which of the following is correct about the integrated elements of PRINCE2?
A. The principles describe aspects of project management that must be
addressed continually
B. The processes address structured set of activities with a specific objective;
processes have a defined beginning, middle and end
C. The themes of PRINCE2 provide a set of good practice guidelines that, if
followed, are more likely to lead to a successful project
D. Tailoring addresses the need to adapt to the environment

11. The following statements are true for PRINCE2 or PMBOK. Which ones apply
only to PRINCE2?
1. Concepts & practices
2. Framework
3. Methodology
4. Focus on business case
5. Based on specific defined principles
6. Processes
7. Accommodates change
8. Specific management stages & decision points
9. Allows tolerances for cost, time, quality, scope, benefit and risk
A. All of the above
B. 3, 4, 5, 6, 8
C. 1, 2, 7, 8, 9
D. 5, 6, 7
12. Which is true of the following two statements?
1. PRINCE2 can be used for program management
2. PRINCE2 can be used for any type of project
A. Only 1 is true
B. Only 2 is true
C. Both 1 and 2 are true
D. Neither statement is true
Answer Key:

1. C
Of the possible answers, only costs need to be managed, the rest are there as
detractors.

2. D
Answer D is the definition of a project. Answer A is close to the definition of a
Process. While B is true about a project, it isn't the definition. C describes an
aspect of a project, but not the definition.

3. D
The four aspects of the structure of PRINCE2 are Principles, Themes,
Processes, and Tailoring.

4. B
Remember the context of "supplier" in PRINCE2 is the person or group
responsible for doing something to deliver project's specialist products. Suppliers
can be internal resources or external vendors.

5. B
PRINCE2 is proven best practice meaning overtime it works. It is applicable to
any type and size of project. It does provide a common and widely accepted
language and vocabulary of word and deed. The organization theme assures
roles and responsibilities are defined. While PRINCE2 provides processes, the
focus isn't on the process but on the business value derived from the project
products. Project management isn't about the lowest cost, but optimizing costs
over the life of an approved effort.

6. D
The PRINCE2 Principles in the order covered are: Continued business
justification, Learn from experience, Defined roles and responsibilities, Manage
by stages, Manage by exception, Focus on products, and Tailor to suit the
environment.

7. A
The five characteristics of a project are: change, temporary, cross-functional,
unique, and some uncertainty.
8. D
The 6 areas that need to be managed are: costs, timescales, quality, scope, risk,
benefits.

9. B
B completes the definition of a project.

10. D
The principles are the guiding obligations. The processes describe step-wise
progression through the project lifecycle. The themes describe aspect of project
management that are collectively addressed continually. Tailoring address the
need to adapt to a specific organizational context (recognizing there isn't a one
size fits all).

11. B
PRINCE2 is a methodology that not only focuses on but mandates a business
case. PRINCE2 is based on 7 principles expressed through themes and carried
out through processes. PRINCE2 provides specific stages with associated
decision points. PRINCE2 doesn't just allow tolerances, in these areas, they are
established specifically for cost and time, and may also be provided for quality,
scope, benefit and risk. The purpose for the tolerances is to establish the
allowable deviation above and below plan without requiring escalation.

12. B
PRINCE2 is a project management methodology that can be applied to any
project regardless of size, scope, geography, vendors, or culture. It is neither
design nor intended to manage programs.

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