CHAPTER I

INTRODUCTION

1.1 Background
Language is very important in human life. Language is means of communication.
Without a language, a person cannot communicate with others. English is one language of
many languages in the world. People call it an international language. In Indonesian school,
the English language has been given since the fourth grade of the elementary school up to
university.
Most people in the world from the different countries and nations speak language. Also,
many scientific studies such as education, science, religion, technology, commerce or politic
are written in the language.
Because English is called an international language, this is why we should able to know
English well. We can communicate to other country or nation in this world. Besides that, we
will also able to increase our insight and knowledge for the better of our nation and country
because we will be able to read English literature, listen to foreign radio broadcast, and watch
science films which is have a lot of benefits for our future.
English includes four skills: listening, speaking, reading and writing.
Speaking is always called the most difficult skill to learn in English. It also called one of
many obstacles in learning English. People are often afraid to speak because they are worry
with their pronouncing or how to speak correctly and also they feel shy with talking in front
of other people. This also works when we want to make an appointment.
Making an appointment is very important for our daily, especially if we will meet people
who work in health department so they can schedule your appointments since they have a lot
of appointments with the others.
 CHAPTER II

DISCUSSION

A. Making An Appointment
Based on Cambridge Dictionary, appointment is a formal arrangement to meet or
visit someone at a particular time and place. Making, changing and cancelling
appointments is a task many people have to do as part of their job. We hear how very
similar language can be used to make arrangements to see a doctor, a dentist or even to
arrange a haircut.
Have you ever promised and you did not keep it? For example you promise to
come to a friend's house or promise to return a book but suddenly you cancel it for
something? Making an appointment is something you should do when you intend to
come to the house of a person or a friend, especially those whose work volume is very
high. Keeping promise is equally important in social life.
This reflects the personality of a person. You should use a polite expression
accompanied by a logical reason when you have to cancel an appointment with someone.
Well how to express it in English?

B. Expression Of Making An Appointment

Making an appointment can take a while if both you and the other person are busy
and have a packed schedule.
Here are some expressions that we can use to making an appointment:
1. I have something important to talk to you. What about..
2. Id like to make an appointment with
3. How about tonight?
4. How about after the break?
5. Would tomorrow morning be possible?
6. Can I see you tonight?
C. Expression Of Asking An Appointment
Here are some expressions that we can use to asking an appointment:
1. Are you available on Monday? Are you available next Monday?
2. Are you free on Tuesday? Are you free next Tuesday?
3. How does the third sound to you?
4. Can we meet on Wednesday? Can we meet next Wednesday?
5. Would next Thursday be ok?
6. What about next Friday?
7. Is next Saturday ok?

D. Expression Of Approving An Appointment

Here are some expressions that we can use to approving an appointment:
1. Sure.
2. Certainly.
3. Great.
4. Great, that would be fine.
5. Its a deal.
6. Id be happy to
7. I dont mind
8. Ok
9. Why not.
10. No problem

E. Expression Of Cancelling An Appointment

Sometimes, things come up and we have to cancel a previous engagement or
appointment. When this happens, the best thing you can do is apologize and find another
time to meet:
1. Unfortunately, due to some unforeseen business, I will be unable to keep our
appointment for tomorrow afternoon.
2. Would it be possible to arrange another time later in the week?
 3. Im afraid that I have to cancel our meeting on Wednesday, as something unexpected
has come up.
4. Would you be free to meet early next week?
5. Im sorry. Im afraid I cant.
6. I think I cant
7. I wish I could, but
8. I cant make it, sorry.
9. Im terribly sorry. Im busy.
10. I really want to but
11. I dont think i could.
12. I really want to but

F. Useful Vocabulary for Making An Appointment

Job Titles

A Plumber Someone who repairs and installs

equipment to do with water, e.g. pipes,
baths, toilets

A Lawyer Someone whos an expert in law and

advises people on legal matters, also
known as a solicitor or an attorney in
American English

An Electrician Someone who repairs and installs

equipment to do with electricity, e.g.
lighting

Services
 A Car service An examination and repair of a car to keep
it working properly, e.g. an oil change

A haircut Having your hair trimmed or cut, perhaps

to make a new hair style

A check-up An examination to make sure you or your

teeth are healthy

A facial A beauty treatment to keep the skin on your

face healthy

A manicure A beauty treatment for your nails, e.g.

applying nail polish

A pedicure A beauty treatment for your feet and

toenails, e.g. removing hardened skin from
the heels

G. Language for Making An Appointment

The doctor
Id like to book an A dentist
I need to appointment to see with My lawyer please
I want to The plumber
The electrician

H. Polite Ways To Soften A Request

Is it possible to
Can I book an appointment please?
May I
I. Language for Booking Different Types of Appointment
for a car service
a haircut
a check-up
a facial
a manicure
a pedicure

to have my eyes tested

my teeth cleaned
my eyebrows waxed

J. Preposition for Making An Appointment

on Monday
for Tuesday
Wednesday

for today
later today
next week

at 10 am
for 3 oclock
1.30

K. Example of Dialogue Making An Appointment

1. Dialogue One
Appointment with the surgeon
(Janji dengan Ahli/Dokter Bedah)
 A : Good morning, Dr. Beniqnos surgeon
(Selamat pagi, Dr. Beniqno ahli bedah)
B : Good morning, I would like to make an appointment to see Dr. Beniqno, please.
(Selamat pagi, saya ingin membuat janji untuk bertemu Dr. Beniqno, tolong.)
A : Who is the speaking now?
(Siapa yang berbicara sekarang?)
B : Evi Srikrisna
(Evi Srikrisna)
A : The doctor is in his practicing office with his patient. Please wait for a few
minutes. Please take a seat.
(Dokter di kantor praktek dengan pasiennya. Silahkan tunggu beberapa menit.
Silahkan duduk.)
B : Okay, thank you
(Oke, terima kasih)
2. Dialogue Two
An appointment with a friend
(Janji dengan teman)
A : Morning, Dinda
(Pagi , Dinda)
B : Morning, Cleo
(Pagi, Cleo)
A : Have you finished reading my novel?
(Sudahkah kamu menyelesaikan membaca novelku?)
B : Forgive me, I havent. But I am sure that I will come to your home before night to
return it
(Maafkan aku, aku belum. Tapi aku yakin bahwa aku akan datang ke rumahmu
sebelum malam untuk mengembalikannya)
A : With my pleasure, I will make a cake for you
(Dengan senang hatiku, aku akan membuat kue untukmu)
B : It sounds great
(Kedengarannya bagus)
 A : Lets enter the classroom
(Ayo masuk ke kelas)

3. Dialogue Three
Assistant: This is Hanifs Clinic with me Rani, Can I help you?
Mrs. Wati: Good Afternoon, miss. Would you see any problems with helping me?
Assistant: Good Afternoon. Granted, what would I be able to accomplish for you?
Mrs. Wati: I require more data about my youngsters development and what
nourishment if I nourish after mothers milk. Who would I be able to meet to clarify
about it?
Assistant: You can meet Dr. Hanif to get additional data about your youngsters and
for your kids sustenance you can meet our nourishment advisor. On the other hand,
you need to make an arrangement first to meet them.
Mrs. Wati: Can I meet them this evening?
Assistant: Please, examine it straightforwardly with Dr. Hanif. Ill associate you with
him. It would be ideal if you hold up a moment.
Mrs. Wati: Well, thank you, Ms. Dara.
Dr. Hanif : Hello, this is Dr. Hanif. Could I help you?
Mrs. Wati : Hello. This is Wati talking.
Dr. Hanif : Hello, Mrs. Wati. This is Hanif. Do you have any issues?
Mrs. Wati : I require more data about my kids development and what sustenance if I
sustain after mothers milk. Might you want to meet me at your office this evening at
05.00 p.m.?
Dr. Hanif : How about tomorrow evening at 4? I have numerous patients today.
Mrs. Wati : Thats fine. Much thanks to you Dr. Hanif. See you tomorrow.
Dr. Hanif : Youre invite. See you. Send my respects to your spouse and kids.
Mrs. Wati : Okay.

4. Dialogue Four
Anjar : Hello, House Dental. This is Anjar talking. What would I be able to help for
you?
 Yuri : Hello, Anjar. Id like to check my teeth to the dental specialist.
Anjar : Yes, that is no issue. Might you want to make an arrangement?
Yuri : Yes, please.
Anjar : Is this friday OK for you? At 5 pm?
Yuri : Yes, OK.
Anjar : Whats your name?
Yuri : Yuri Mirma.
Anjar : Yuri Mirma. Alright, Yuri, well see you on Friday.
Yuri : Well, Thank you.
Anjar : You are extremely welcome, Yuri.

5. Dialogue Five
Assistant: This is Hanifs Clinic with me Rani, Can I help you?
Mrs. Wati: Good Afternoon, miss. Would you see any problems with helping me?
Assistant: Good Afternoon. Granted, what would I be able to accomplish for you.
Mrs. Wati: I require more data about my youngsters development and what
nourishment if I nourish after mothers milk. Who would I be able to meet to clarify
about it?
Assistant: You can meet Dr. Hanif to get additional data about your youngsters and
for your kids sustenance you can meet our nourishment advisor. On the other hand,
you need to make an arrangement first to meet them.
Mrs. Wati: Can I meet them this evening?
Assistant: Please, examine it straightforwardly with Dr. Hanif. Ill associate you with
him. It would be ideal if you hold up a moment.
Mrs. Wati: Well, thank you, Ms. Dara.
Dr. Hanif : Hello, this is Dr. Hanif. Could I help you?
Mrs. Wati : Hello. This is Wati talking.
Dr. Hanif : Hello, Mrs. Wati. This is Hanif. Do you have any issues?
Mrs. Wati : I require more data about my kids development and what sustenance if I
sustain after mothers milk. Might you want to meet me at your office this evening at
05.00 p.m.?
Dr. Hanif : How about tomorrow evening at 4? I have numerous patients today.
Mrs. Wati : Thats fine. Much thanks to you Dr. Hanif. See you tomorrow.
Dr. Hanif : Youre invite. See you. Send my respects to your spouse and kids.
Mrs. Wati : Okay.

CHAPTER III

CONCLUSION
 BIBLIOGRAPHY

http://www.bbc.co.uk/worldservice/learningenglish/radio/specials/142_requests_offers/page6.sht
ml
http://www.ef.co.id/englishfirst/englishstudy/dialog-bahasa-inggris-mengenai-janji.aspx