Professional Documents
Culture Documents
The PMBOK Guide identifies that subset of the project management body of knowledge generally known as
__________.
predictable practice.
fair practice.
good practice.
favorable practice.
Question #2 (1 point)
Executing
Planning
Question #3 (1 point)
Project schedule
Question #4 (1 point)
The enterprise environmental factors that can influence the Develop Project Charter Process
include_______________
Governmental or industry standards, Organization infrastructure, and Stakeholders
Question #5 (1 point)
Deming's cycle is used for continuous improvement of processes. The four-step management method in order is
___________________.
Plan-Do-Act-Check
Plan-Act-Check-Do
Plan-Do-Check-Act
Plan-Act-Do-Check
Question #6 (1 point)
Budgeted cost of work performed=$1000, Actual cost of work performed=$2000. The cost variance is
_________________.
2
1000
-1000
Question #7 (1 point)
Question #8 (1 point)
Using PERT, calculate the time it takes for a task with the following information:
Pessimistic time=5 hours, Optimistic time=2 hours, Most likely time=5 hours. The answer is
________________.
6 hours
3 hours
5.5 hours
4.5 hours
Question #9 (1 point)
Which tools and techniques does not apply in Develop Schedule of Project Time Management?
Variance Analysis
Scheduling Tool
The staffing management plan can include strategies for complying with all except ____________.
Quality assurance
Union contracts
Which tools and techniques applied in control scope of project scope management?
Monte Carlo Technique
Variance analysis
Inspection
Decomposition
Actual cost=$1000, Budget at completion=$800, cost performance index=0.5, Earned value= $600, if no
variance have occurred. The estimate at completion is ____________.
1800
1600
1200
1400
Communication is the key to the success of a project. As the project manager, you have three stakeholders with
whom you need to communicate. As such, you have six channels of communication. A new stakeholder has been
added that you also need to communicate with. How many communications channels do you have now?
14
10
Earned Value
Actual Cost
Planned Value
In Close Procurement process, Organizational Process Assets updates that may NOT be updated include
Deliverable acceptance
Contract terms
Procurement file
Lessons learned documentation
An organization has two project to choose from: Project A with an NPV of $30,000 OR Project B with a NPV of
$50,000. What is the opportunity cost if they select Project B?
-$20,000
$30,000
$50,000
$20,000
Analogous Estimating
Expert Judgment
Parametric Estimating
Flow Diagram
Stick Diagram
Fishbone diagrams
A guide that is the only guide that should be used by project managers.
You are the project manager of a project that involves sensitive information. You are inviting bids from vendors
for some tasks on this project. Since the winning vendor will have access to the sensitive information, you
should_____________________.
Threaten to take the vendor to court if he shares the information
Decide to drop the vendor and instead do the tasks using an internal team
An organization is considering various contract types in order to motivate sellers and to ensure preferential
treatment. What should they consider before deciding to use an award fee contract?
Any unresolved dispute over the payment of an award fee would be subject to remedy in court.
Payment of an award fee would be linked to the achievement of objective performance criteria.
Payment of an award fee would be agreed upon by both the customer and the contractor.
Payment of an award fee is decided upon by the customer based on the degree of satisfaction.
WBS Dictionary
Interactive
The change requests are processed for review and disposition __________.
through the Perform Integrated Change Control process
by the customer
Stakeholders
Users
Which of the following documents is not used as input for the validate scope
process?
The project management plan, containing the scope baseline consisting of the project scope statement and
its associated WBS and WBS dictionary.
The validated deliverables, completed and checked for correctness by the Perform quality control process.
The requirements traceability matrix, linking requirements to their origin and tracing them throughout the
project lifecycle
The RACI matrix, describing accountabilities in case of product rejection.
In _____________________ , the projects critical path is not changed and the completion date may not be
delayed. In other words, activities may only be delayed within their free and total float.
Resource Smoothing
Resource Analysis
Resource Leveling
Resource Allotment
500
1000
1.25
The Project Manager is in the process of obtaining bids and proposals from the contractors. What tool is best
used to ensure that all prospective sellers have a clear and common understanding of the procurement
requirements.
Expert Judgment
Evaluation techniques
Advertising
Vendor Conferences
1.1
-10
0.91
Which of these is Not a type of dependency for determining the sequence among activities?
Mandatory dependencies
Lifelong dependencies
External dependencies
Discretionary dependencies
Question #35 (1 point)
The project manager develops a process improvement plan to encourage continuous process improvement
during the life of the project. Which of the following is a valid tool or technique to assist the project manager to
assure the success of the process improvement plan?
Change control system
Process analysis
Benchmarking
Optimistic
Pessimistic
Most likely
Estimate Cost
Determine budget
Control Cost
Activity attributes
Project Charter
Resource calendars
Ratio of Budgeted cost of work performed to Actual cost of work performed is used to calculate what?
CPI
EAC
SPI
VAC
Payback period is the time it takes to get back money invested in a project. Therefore
__________________________.
Depends on the present value of money invested
The longer the payback period, the better it is for the project
when the project is terminated because its objectives will not or cannot be met
A project may also be terminated if the client (customer, sponsor, or champion) wishes to terminate the
project
All of the above
Risk response
Project schedule
Which concept of locating team members can help them best to enhance their
performance as a team?
Virtual e-teams
Co-location
Cross-functional teams
Global teams
The person assigned by the performing organization to achieve the project objectives.
An Identified risk just happened during the project execution process, as a Project Manager on this project which
reserve will you be using to take care of this risk.
Management reserve
Risk reserve
Contingency reserve
Rework reserves
You just found out that the company that you were planning to use in your project is known for being late in
delivering their products that can lead to losses to the project. You decide to go with a different company to
_________________ the risk.
Transfer
Mitigate
Reject
Avoid
Edward Deming
Philip Crosby
Ali Ansari
May be delegated the authority to act as an integral stakeholder and a key decision maker during the
beginning of each project.
All of the above.
A facilitator uses a questionnaire to solicit ideas about the important project points related to the subject. What
type of technique is the facilitator using?
Monte Carlo Technique
Delphi Technique
Diagramming technique
Focus Groups
On a software development project the project manager is interacting with six other stakeholders making the
current no of communication channels to 21. Three new stakeholders join the project. How many NEW channels
have been added?
45
24
21
66
Quantitative risk analysis is a process that belongs to which process group in Risk Management?
Executing
Controlling
Planning
Monitoring
You finished your project for a customer to implement a business software solution. All deliverables have been
handed over and are already in use by the company. There is a minor last payment to be made by the customer
on contract closure. You believe that it is now getting time to finally close the contract with the customer and
then administratively close down the project. You approached the customer this morning and found that they are
reluctant to finally close the contract. But you do not exactly understand why. What should you not do?
Update all documents related to the project and the product so that they reflect the final specifications and
the status of both the project and the product. Organize them in a fashion for easy access.
Make sure that there are no active purchase orders against the contract or any other pending obligations,
requests or claims from either party which need to be resolved. Then insist on formal contract closure.
Based on the contract and all documents which are relevant for the formal relationship with the customer,
write a close-out report describing what was contractually required and what was obtained.
Focus on your next project and leave the customer the time to get familiar with the software. They will
come back to you anyway after some weeks to terminate the contract and make the last payment.
Question #54 (1 point)
Being assigned as a project manager, you noticed during project execution that conflicts arise in the team on
both technical and interpersonal levels. What is an appropriate way of handling conflicts?
A conflict should be handled in a meeting so that the entire team can participate in finding a solution.
You should use your coercive power to quickly resolve conflicts and then focus on goal achievement.
Conflicts should be addressed early and usually in private, using a direct, collaborative approach.
Conflicts distract the team and disrupt the work rhythm. You should always smooth them when they
surface.
Question #55 (1 point)
Which EAC formula is used when no variance has occurred and same rate of spending will continue?
EAC= BAC/CPI
EAC= AC+ETC
EAC= AC+(BAC-EV)
A project manager has a problem with a team member's performance. What is the Best form of communication
for addressing this problem?
Informal verbal communication
There are four inputs to writing a business case, Which one is not an input to writing the business case process
Business Need
Requirements Verification
Stakeholder Concerns
While identifying business need for a project all of the following can be considered except____.
technological advances
market demands
legal requirements
maintenance requirements
If your friend can influence bids in the vendor company that has been contracted for your project. You should:
Pretend during meetings that you don't know him/her
Reject other vendors and award him the contract as you trust him
Refrain from the decision-making process and make a full disclosure to stakeholders and wait for their
decision before you proceed
Disclose the bid price that is most likely to make him win
To motivate your team, you decided to reward a team member who performed well. This hurt cohesion in the
team. You should:
Modify reward strategy to be win-win for the team
Planning
Closing
The cost of a contractor is $50 per hour. Two contractors working for 10 hours will cost $1000. This is an
example of:
Parametric estimating
Three-point estimating
Bottom-up estimating
Analogous estimating
Workshops are used as a primary technique to quickly define cross-functional requirements and reconcile
stakeholder differences
True
False
The business case or similar document provides the necessary information from a business standpoint to
determine ________________.
the relationships between the stakeholders
Scope Baseline
Schedule Baseline
WBS
A conflict management technique that involves incorporating viewpoints from everyone is?
Smoothing
Collaborating
Recognizing
Voting
Your project had a cost overrun in the past and you tried to obtain funding on top of the original budget at
completion (BAC). Management has told you that they cannot make additional funding available. You have to
increase cost performance so that the project will be finished with costs not exceeding the original BAC. Which
metric describes the future performance to meet this objective?
TCPI cannot be calculated in this situation.
As a PM, you have identified some low priority risks. You should:
Neglect them as they will mostly not occur
Who is responsible and accountable for setting realistic and achievable boundaries for the project and to
accomplish the project within the approved baselines.
Project Management Office
Project Manager
Project Owner
Project Sponsor
A lag _______________________.
directs a delay in the successor activity
Projects
Products
Plans
You took over a customer project for your company. From the inputs available, including contract, statement of
work and project charter, you have developed a project management plan. You already presented that plan in a
meeting with key stakeholders including your project sponsor and some representatives from the customer
organization. During the meeting you sensed a high level of dissatisfaction by the customer executives, who
signaled that the project might not produce the results that their company had expected. In your understanding,
all necessary actions have been planned to meet the customers requirements. What should you do next?
Request a formal meeting on top executive level to get the misunderstandings sorted out, then arrange a
change request, re-plan your project where necessary and go ahead with the project work.
Do not over-react. Performed according to your plan, the project will produce a convincing product for the
customer. As soon as the executives will see it, they will probably change their opinion and accept it.
Arrange meetings with the customer to identify their needs, wants and expectations for the project. Then
create a narrative Scope statement from this information to document the agreed upon project scope.
Request a written statement from the customer detailing the requirements which they believe are not
addressed by your plan. Use this statement to update the project plan.
Question #82 (1 point)
Payback period
High
Limited
To Calculate how much overbudget or underbudget we will be at the end of the project work we use the formula
______________.
EAC= AC- (BAC+EV)
VAC=BAC-EAC
EAC= AC+(BAC-EV)
EAC= AC+ETC
Quality check
Defect review
Issue list
Question #86 (1 point)
SV = EV/PV
SV = EV PV
SV = EV AC
WBS
From a management point of view, autocratic managers like to retain most of their authority. They belief that
people do not like work and that some kind of direct pressure and control must be exerted to get them to work
effectively. According to Douglas McGregor these type of Managers fall under which of his theory teaching.
Theory X
Theory Y
Theory Z
Theory W
Variance analysis
Reserve analysis
Cost aggregation
all the documentation given by the project team to come up with mind mapping
the Work Scope, budget, WBS and the project charter to get ideas for the project
Operations are__________
Refers to what the project manager is able to do or accomplish while applying their project management
knowledge.
All of the above.
An organizational function performing the ongoing execution of activities that produce the same product or
provide a repetitive service.
The standard for managing most projects most of the time across many types of industries.
It is a checklist of requirements
It is a table that links requirements to their origin and traces them throughout the project life cycle
Post-mortem analysis after scheduled finish date of a project shows a CPI of 0.7 and an SPI of 1.35. What is a
plausible explanation for that?
The project has produced additional deliverables which were originally not required.
The project has been finished under budget and behind of schedule.
The project was terminated early. At that time, it was over budget and ahead of schedule.
The project has been finished over budget and ahead of schedule.
Stakeholder Management knowledge area is focused on engaging project stakeholders. What is the objective of
effectively keeping the project stakeholders engaged with the project?
To Identify Negative Stakeholders.
Which document is developed along the risk management processes from identify risks through perform
qualitative risk analysis to control risks?
Risk Assessment File
Risk Factor
Risk Log
Risk Register
A project manager manages a team of 5. The number of communication channels including the project manager
is_________.
5
10
20
15
Team member
Project manager
Project owner
Service
Result
gianmarie@hotmail.com
Your answer:
Project manager Correct
Question #2 (1 point)
Question #3 (1 point)
Your answer:
All of the above Correct
Question #4 (1 point)
Your answer:
Projects Correct
Question #5 (1 point)
Your answer:
Executing Correct
Question #6 (1 point)
Your answer:
Identifying whether the process is in control or not. Correct
Question #7 (1 point)
Your answer:
Is an organizational body or entity assigned various responsibilities related to the centralized and coordinated
management of those projects under its domain. Incorrect
Correct answer:
All of the above.
Question #8 (1 point)
Your answer:
Is a primary function of a PM. Correct
Question #9 (1 point)
Operations are__________
Your answer:
An organizational function performing the ongoing execution of activities that produce the same product or
provide a repetitive service. Correct
Question #10 (1 point)
Your answer:
The person assigned by the performing organization to achieve the project objectives. Correct
Your answer:
recognized standard for the project management profession. Correct
The PMBOK Guide identifies that subset of the project management body of knowledge generally known as
__________.
Your answer:
good practice. Correct
The business case or similar document provides the necessary information from a business standpoint to
determine ________________.
Your answer:
whether or not the project is worth the required investment Correct
As a PM, you have identified some low priority risks. You should:
Your answer:
Add them to a watch list and add to the risk register Correct
The enterprise environmental factors that can influence the Develop Project Charter Process
include_______________
Your answer:
Governmental or industry standards, Organization infrastructure, and Marketplace conditions. Correct
If your friend can influence bids in the vendor company that has been contracted for your project. You should:
Your answer:
Refrain from the decision-making process and make a full disclosure to stakeholders and wait for their decision
before you proceed Correct
Workshops are used as a primary technique to quickly define cross-functional requirements and reconcile
stakeholder differences
Your answer:
True Correct
Question #18 (1 point)
Your answer:
Ideas created through individual brainstorming and are consolidated into a single map to reflect commonality
and differences in understanding, and generate new ideas Correct
Your answer:
It is a table that links requirements to their origin and traces them throughout the project life cycle Correct
To motivate your team, you decided to reward a team member who performed well. This hurt cohesion in the
team. You should:
Your answer:
Modify reward strategy to be win-win for the team Correct
Your answer:
the product scope description, which includes product characteristics that may affect activity sequencing, such
as the physical layout of a plan to be constructed or subsystem interfaces on a software project Correct
Your answer:
an acceleration of the successor activity Correct
A lag _______________________.
Your answer:
directs a delay in the successor activity Correct
Your answer:
Resource calendars Incorrect
Correct answer:
Project Charter
Your answer:
Project schedule Correct
You just found out that the company that you were planning to use in your project is known for being late in
delivering their products that can lead to losses to the project. You decide to go with a different company to
_________________ the risk.
Your answer:
Avoid Correct
You are the project manager of a project that involves sensitive information. You are inviting bids from vendors
for some tasks on this project. Since the winning vendor will have access to the sensitive information, you
should_____________________.
Your answer:
Ask the vendor to sign a non-disclosure agreement Correct
Quantitative risk analysis is a process that belongs to which process group in Risk Management?
Your answer:
Planning Correct
Your answer:
Cost performance baseline Correct
Your answer:
project scope statement Correct
Your answer:
Contingency reserves and the management reserves for the project. Correct
Your answer:
WBS Correct
Your answer:
Fishbone diagrams Correct
Your answer:
All of the above Correct
From a management point of view, autocratic managers like to retain most of their authority. They belief that
people do not like work and that some kind of direct pressure and control must be exerted to get them to work
effectively. According to Douglas McGregor these type of Managers fall under which of his theory teaching.
Your answer:
Theory X Correct
A project manager manages a team of 5. The number of communication channels including the project
manager is_________.
Your answer:
10 Incorrect
Correct answer:
15
The project manager develops a process improvement plan to encourage continuous process improvement
during the life of the project. Which of the following is a valid tool or technique to assist the project manager to
assure the success of the process improvement plan?
Your answer:
Configuration management system Incorrect
Correct answer:
Process analysis
Being assigned as a project manager, you noticed during project execution that conflicts arise in the team on
both technical and interpersonal levels. What is an appropriate way of handling conflicts?
Your answer:
Conflicts should be addressed early and usually in private, using a direct, collaborative approach. Correct
Who is responsible and accountable for setting realistic and achievable boundaries for the project and to
accomplish the project within the approved baselines.
Your answer:
Project Manager Correct
Your answer:
The RACI matrix, describing accountabilities in case of product rejection. Correct
Which document is developed along the risk management processes from identify risks through perform
qualitative risk analysis to control risks?
Your answer:
Risk Register Correct
A facilitator uses a questionnaire to solicit ideas about the important project points related to the subject. What
type of technique is the facilitator using?
Your answer:
Delphi Technique Correct
In Close Procurement process, Organizational Process Assets updates that may NOT be updated include
Your answer:
Contract terms Correct
The Project Manager is in the process of obtaining bids and proposals from the contractors. What tool is best
used to ensure that all prospective sellers have a clear and common understanding of the procurement
requirements.
Your answer:
Vendor Conferences Correct
In _____________________ , the projects critical path is not changed and the completion date may not be
delayed. In other words, activities may only be delayed within their free and total float.
Your answer:
Resource Allotment Incorrect
Correct answer:
Resource Smoothing
Your answer:
Project scope statement Correct
An Identified risk just happened during the project execution process, as a Project Manager on this project
which reserve will you be using to take care of this risk.
Your answer:
Contingency reserve Correct
There are four inputs to writing a business case, Which one is not an input to writing the business case process
Your answer:
Requirements Verification Correct
Which concept of locating team members can help them best to enhance their
performance as a team?
Your answer:
Co-location Correct
Your answer:
Fish Bone Diagram Correct
Your answer:
0.91 Correct
Your answer:
Informal style, written Correct
Your answer:
Quantitative risk analysis Correct
Your answer:
Avoid, transfer, mitigate, accept Correct
Question #56 (1 point)
Your answer:
Exploit, share, enhance, accept Correct
The cost of a contractor is $50 per hour. Two contractors working for 10 hours will cost $1000. This is an
example of:
Your answer:
Parametric estimating Correct
Using PERT, calculate the time it takes for a task with the following information:
Pessimistic time=5 hours, Optimistic time=2 hours, Most likely time=5 hours. The answer is
________________.
Your answer:
4.5 hours Correct
Your answer:
Benefits are greater than costs Correct
Your answer:
0.8 Correct
Budgeted cost of work performed=$1000, Actual cost of work performed=$2000. The cost variance is
_________________.
Your answer:
-1000 Correct
Actual cost=$1000, Budget at completion=$800, cost performance index=0.5, Earned value= $600, if no
variance have occurred. The estimate at completion is ____________.
Your answer:
1600 Correct
Deming's cycle is used for continuous improvement of processes. The four-step management method in order is
___________________.
Your answer:
Plan-Act-Do-Check Incorrect
Correct answer:
Plan-Do-Check-Act
Your answer:
High to almost total Correct
Your answer:
All of the above Correct
A conflict management technique that involves incorporating viewpoints from everyone is?
Your answer:
Collaborating Correct
Your answer:
Executing Correct
Your answer:
Reducing the impact or probability of occurrence of the risk Correct
Payback period is the time it takes to get back money invested in a project. Therefore
__________________________.
Your answer:
The shorter the payback period, the better it is for the project Correct
An organization is considering various contract types in order to motivate sellers and to ensure preferential
treatment. What should they consider before deciding to use an award fee contract?
Your answer:
Payment of an award fee would be linked to the achievement of objective performance criteria. Incorrect
Correct answer:
Payment of an award fee is decided upon by the customer based on the degree of satisfaction.
Your answer:
Request a written statement from the customer detailing the requirements which they believe are not
addressed by your plan. Use this statement to update the project plan. Incorrect
Correct answer:
Arrange meetings with the customer to identify their needs, wants and expectations for the project. Then
create a narrative Scope statement from this information to document the agreed upon project scope.
Post-mortem analysis after scheduled finish date of a project shows a CPI of 0.7 and an SPI of 1.35. What is a
plausible explanation for that?
Your answer:
The project has been finished over budget and ahead of schedule. Incorrect
Correct answer:
The project was terminated early. At that time, it was over budget and ahead of schedule.
While identifying business need for a project all of the following can be considered except____.
Your answer:
maintenance requirements Correct
You finished your project for a customer to implement a business software solution. All deliverables have been
handed over and are already in use by the company. There is a minor last payment to be made by the
customer on contract closure. You believe that it is now getting time to finally close the contract with the
customer and then administratively close down the project. You approached the customer this morning and
found that they are reluctant to finally close the contract. But you do not exactly understand why. What should
you not do?
Your answer:
Based on the contract and all documents which are relevant for the formal relationship with the customer, write
a close-out report describing what was contractually required and what was obtained. Incorrect
Correct answer:
Focus on your next project and leave the customer the time to get familiar with the software. They will come
back to you anyway after some weeks to terminate the contract and make the last payment.
Your project had a cost overrun in the past and you tried to obtain funding on top of the original budget at
completion (BAC). Management has told you that they cannot make additional funding available. You have to
increase cost performance so that the project will be finished with costs not exceeding the original BAC. Which
metric describes the future performance to meet this objective?
Your answer:
TCPI calculated as (BAC-EV) / (BAC-AC) Correct
Question #76 (1 point)
The change requests are processed for review and disposition __________.
Your answer:
through the Perform Integrated Change Control process Correct
Which tools and techniques applied in control scope of project scope management?
Your answer:
Variance analysis Correct
Your answer:
Project performance measurements used to assess the magnitude of variation from the original scope baseline.
Correct
Your answer:
Parametric Estimating Correct
Your answer:
Z Factor Correct
Which tools and techniques does not apply in Develop Schedule of Project Time Management?
Your answer:
Variance Analysis Correct
Your answer:
Analyzing the relationship between the consumption of project funds to the physical work being accomplished
for such expenditures. Correct
Your answer:
Variance analysis Incorrect
Correct answer:
Reserve analysis
Question #84 (1 point)
Your answer:
SV = EV PV Correct
The staffing management plan can include strategies for complying with all except ____________.
Your answer:
Quality assurance Correct
Which EAC formula is used when no variance has occurred and same rate of spending will continue?
Your answer:
EAC= BAC/CPI Correct
To Calculate how much overbudget or underbudget we will be at the end of the project work we use the
formula ______________.
Your answer:
VAC=BAC-EAC Correct
Your answer:
The project is ahead of Schedule Correct
Your answer:
The project is under budget Correct
Ratio of Budgeted cost of work performed to Actual cost of work performed is used to calculate what?
Your answer:
CPI Correct
Your answer:
They do not change as production changes. Correct
An organization has two project to choose from: Project A with an NPV of $30,000 OR Project B with a NPV of
$50,000. What is the opportunity cost if they select Project B?
Your answer:
$30,000 Correct
Your answer:
Ali Ansari Incorrect
Correct answer:
Edward Deming
Your answer:
Late Finish - Early Start Incorrect
Correct answer:
Late Start - Early Start
On a software development project the project manager is interacting with six other stakeholders making the
current no of communication channels to 21. Three new stakeholders join the project. How many NEW channels
have been added?
Your answer:
45 Incorrect
Correct answer:
24
Your answer:
Earned Value Correct
Stakeholder Management knowledge area is focused on engaging project stakeholders. What is the objective of
effectively keeping the project stakeholders engaged with the project?
Your answer:
To manage their expectations so that the project objectives are achieved. Correct
A project manager has a problem with a team member's performance. What is the Best form of communication
for addressing this problem?
Your answer:
Informal verbal communication Correct
Your answer:
10 Correct
Which of these is Not a type of dependency for determining the sequence among activities?
Your answer:
Lifelong dependencies Correct
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