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USEFUL EXPRESSIONS FOR FORMAL

LETTER B The body of the letter

'Could you please advise me of' 1 Asking for information ..........


'Could you kindly advise me whether' 2 Expressing concern or annoyance ..........
'I wonder if you could let me know of' 3 Reporting what somebody has told you ..........
'I would be interested in learning/knowing' 4 Requesting, quite strongly, that action is taken
I am writing to enquire about... ..........
5 Explaining that you have included something
In reply to your letter of... with the letter ..........
In accordance/compliance with your request... 6 Giving reasons for something you have/havent
I regret to inform you that... done ..........
We are pleased to announce... 7 Giving somebody good news ..........
We are pleased to inform you... 8 Warning or threatening somebody ..........
We acknowledge receipt of your letter of... 9 Giving somebody bad news ..........
We refer to your... 10 Saying sorry for something you have/havent
(letter/circular/newsletter/order/statement) of... done ..........
We should like to remind you that...
We have carefully considered your... a
We are pleased to confirm... I am delighted to inform you that ...
It is with considerable pleasure / It is with I am pleased to tell you that ...
considerable regret that... I am happy to advise you that ...
With reference to your letter of...
We find it necessary to inform you... b
We greatly appreciate... I regret to tell you that ...
Please accept out thanks for... I am sorry to inform you that ...
I reply to your advertisement for... We are sorry to say that ...
I should like to apply for the job of...
c
I saw your advertisement in today's Times and...
Will you please note that... Please find enclosed ...
I enclose our order for... Enclosed you will find ...
We have pleasure in acknowledging the receipt of I have pleasure in enclosing ...
your cheque... d
We thank you for your order for...
I am very much obliged to you for... We apologise for ...
Would you please quote for... We are extremely sorry for ...
We have received your letter... Please allow me to apologise for ...
I must protest most emphatically about...
We have today dispatched to you...... e
We should like to call your attention to...... This is due to the fact that ...
In accordance with our agreement... This is because ...
Contrary to our agreement... This is because of ...
Formal Expressions for Letter Writing (Page 1 2 3 f
4) I was rather disappointed to hear that ...
Aims: to give you a list of useful expressions used I am a little concerned to hear that ...
in formal letter writing. I was rather unhappy with ...
Match the following functions (1-10) with the
appropriate group of expressions (a-j):
g
A Beginning a letter Please could you ... as soon as possible.
1 When offering information .......... We would be grateful if you could ... without
2 when replying to someone .......... delay.
3 when asking for information ..........
1
We would appreciate it if you could ...
immediately.

h Aims: to give you a list of useful expressions used in


formal letter writing.
Unless (state action required), we will be forced
to ... Match the following functions (1-3) with the
If (action is not taken) we will be forced to ... appropriate group of expressions (a-c):
Unless (state action required), we will have no
alternative but to ... C Ending a letter
i
I would be grateful if you could send me ... 1 When you have given somebody information
We would like to know if ... 2 When you have done something wrong
I was wondering if you could ... 3 When you have asked for something

a
j
I look forward to receiving your reply.
I have been notified ... I look forward to hearing from you soon.
I have been advised ... I hope to hear from you soon.
b
I hope that this information will help you.
Please do not hesitate to contact us if you need
any further information.
Please feel free to contact me if you have any
further questions.
If there is any further information you require,
please contact us.
c
Please accept our apologies once again.
We hope that this has not caused you any
inconvenience.
With apologies once again.

2
Answers

A Beginning a letter

1 When offering information - c


2 When replying to someone - b
3 When asking for information - a

B The body of the letter

1 Asking for information - i


2 Expressing concern or annoyance - f
3 Reporting what somebody has told you - j
4 Requesting, quite strongly, that action is taken -
g
5 Explaining that you have included something
with the letter - c
6 Giving reasons for something you have/havent
done - e
7 Giving somebody good news - a
8 Warning or threatening somebody - h
9 Giving somebody bad news - b
10 Saying sorry for something you have/haven't
done - d

C Ending a letter

1 When you have given somebody information - b


2 When you have done something wrong - c
3 When you have asked for something a

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