phone: address: email:

604.701.0296 46487 Yale Road, Chilliwack BC V2P 2R4 info@asgardforge.com

Wayne Froese
To obtain a volunteer or permanent position in Online & Marketing Support in a
Objective
non-profit environment.

o over 20 years of experience with computers at all levels: hardware, software, Internet –
Highlights of as developer and user
Skills & o Strong people skills – fluent and professional; good rapport building; naturally interested
Qualifications: in assisting others whenever possible
o Experience in supervisory role (24x7 on-call), self-employed web consultant
o Computer Training: basic technology & languages; desktop and network basics;
Multimedia Design certificate; Computer Programming diploma; complete Web Design

INTERPERSONAL
Related Skills &
Abilities: • Excellent oral and written communications skills – fluent, professional and friendly
• Active Listening skills – self-study and practice (done much of the technique natively);
formalized training planned
• Strong "bedside manner" – good rapport building, patient and persistent
• Naturally interested in assisting others whenever possible – find myself "peer tutoring"
in most learning settings (especially involving computer usage)
• Assisted many others (including immigrant students and job-seekers) in job readiness
and work search efforts while participating in job search clubs and career planning
workshops, at Burnaby Skills Centre (2001) and at ProSoft Training Institute (2002)
TECHNICAL
 Background in mainframe computer operations (shift operator, helpdesk, supervisor);
migrated to personal computers
 Medium-advanced PC hardware expertise – custom-assembled computers for self and
family; trouble-shoot for family, friends etc.
 Strong desktop skills – Windows XP, MS Office (Word, Excel, PowerPoint), email
(Outlook, web-mail)
 Expert knowledge of Internet – browser usage, web trends, website building (coding:
XHTML, CSS, PHP, JavaScript) (design: Photoshop, InDesign, Flash, Dreamweaver)
ORGANIZATIONAL & LEADERSHIP
• Strong scheduling and organizing (using Outlook, Excel and other desktop tools)
• Very good analytical skills, coupled with creative and abstract thinking
• Proficient learner – self-taught in wide array of technologies (office tools, web
development etc.); enjoy challenge of continually learning in fast-evolving technology
field and work environments
• Adaptable - rapidly assimilate new procedures and adapt to new roles; able to work
equally well independently and in team settings; work roles ranged from traveling
member services representative to computer operations supervisor
• Proactive in determining and meeting client needs; assume responsibilities as needs
arise

 Web Design – graphics, code, branding/marketing (self-paced learning) 2004-current

Education and
Training:  Computer Applications Programming – diploma (ProSoft Training Institute) 2002
 Desktop Training – MS Excel, networking (PBSC Training Centre) 1999
 Multimedia Design – certificate (Applied Multimedia Training Centre) 1998
 Computer Basics - technology, languages (Red River Community College) 1986

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  Web Consultant / Webmaster – self-employed - 2005 – current
Work History:  IT / Office Support temp. – Office Team, Burnaby – 2007
 various Contract work – Burnaby - 2004-2006
 Office Assistant – CLC Management, Burnaby - 2003
 Member Services Representative – FBC, MB & AB – 2000-2001
 Helpdesk & Teller Support – Assiniboine Credit Union Winnipeg - 1999
 Computer Operations – Western Canada Lotteries, Winnipeg - 1982-1997

 Chaired Environment Committee at Western Canada Lotteries, representing employer

Volunteer on Winnipeg's Earth Day initiative
Experience:  Headed up Winnipeg's Corporate Challenge two consecutive years to support Habitat
for Humanity and Operation Eyesight (received radio and television coverage)

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