FELICIA A.

WILLIAMS
469 SAXON AVE. LUMBERTON N.C. 28358
(910) 474-2931
felicia_williams@rhcc1.com

Dear Sir or Madam,

Thank you for taking the time to review my resume, I am highly interested in the available position with
your organization. I believe that I would be a good candidate for your Prevention Specialist position I am
self-motivated, a team player and I have lots of inter-personal skills. I have worked with people of all
walks of life and I feel that my past experiences were for a purpose. That purpose was for such a time as
this with your organization, I have the experience and the training and I am working on my education. I
am entering my last semester at UNCP of Social work. I will be participating in an on the job internship
with Grace Court during the day in this August and working my regular 2nd shift schedule. I have
managed to balance both my position as a Behavioral Health Technician at Grace Court and my education
goals for more than two years. It took dedication, motivation and the preservation to want to achieve
success to get to this point. All I need now is the opportunity to showcase my true skills, I have learned a
great deal in my current position. It has prepared me well in what to do and what not to do; and now I
want to exhibit my skills and show that I can be of service even the more. I respectfully say I hope I get
that opportunity and once again thank you for your time.

Sincerely,

Felicia A. Williams, current BHT Future NC Social Worker

 FELICIA A. WILLIAMS
469 SAXON AVE
LUMBERTON, NC 28358-6741
Phone: (910) 474-2931
felicia_williams@rhcc1.com

Goals
My purpose in life is to be an effective member of my community by bringing about
changes for any group of overlooked or forgotten persons. To make a difference in
someones life who needs the skills and services I have to offer; to help make their
transitions better.
.

Employment History
Behavioral Health Technician
07/2011 - Current GRACE COURT / ROBESON PEMBROKE NC
HEALTH CARE CORP.
I am currently a Behavioral Health Technician at a substance abuse transitioning facility
where I assist 24 females and their children who live on site. I assist them with their
everyday living needs such as transportation to appointments, work or school. I am also
responsible for monitoring their medication administration and supervising and managing
the facility site.
I ensure that they maintain their apartment dwellings and give adequate care to their
children.
I manage the facility office while on shift; answering the phones and writing any
necessary reports. I am responsible for keeping a record of all the medication that are
held on the facility and auditing those medication charts.
I assist clients when moving into facility dwellings.
I am responsible for handling any crisis that occurs while on duty. Working
independently and making on the spot decisions are essential. Also, preforming fire drills,
disaster drills, and any emergency response that may be needed to ensure the safety and
will being of the clients we serve.

Behavior Health Technician, Healthcare Support Worker

09/2009 - 06/2011 FAMILY ALTERNATIVES LUMBERTON, NC
INC.
My duties were to assist the daily needs of a special needs adult, I transported him to his
place of employment and made sure he stayed on track at work.
Assisting him in the community by helping him learn to properly interacted with other
individuals and meet daily goals to show productivity.
I also provided respite care with this individual whenever asked by his caregivers.
Jailer/Training Officer
02/2003 - 07/2008 CUMBERLAND COUNTY FAYETTEVILLE, NC
DETENTION CENTER.

Responsible for male and female detainees of the county detention center.
And assisting them with daily needs and activities; also, monitoring them for safety
concerns and disciplinary reasons.
Trained new officer recruits to work in housing units and properly interact with the
detainees.
I maintained operations in the facilitys computer operated control room, duties were to
secure entrance and exit doors. Also, monitoring the moving activity involving the
detainees and any possible security breaches.
I received booking room procedures training where I processed inmates in and out of the
detention center. Including photos, fingerprints, and housing assignments.
I trained in every area of the detention center from the front to the back.

Education History

Completion Issuing Institution Location Qualification Course of Study

Date
Currently University of Pembroke, NC Bachelors Social
Attending- North Work
completion Carolina at
December Pembroke
2017

05/2015 Robeson Lumberton, Associate of College

Community NC Arts Degree Transfer
College

Personal History

I am a highly motivated person with many leadership and management skills, every position I
have held has given me an opportunity to learn new things. Im dependable, loyal and eager to
learn even more. While, attending my community college I took business management and social
behavior management courses. I have worked hard for all my accomplishment and was a single
mother while doing so. With my child grown and own his own I am continuing to reach more
goals and earn a bachelors degree in social work and then my masters. I believe my experience
and passion would be valuable to those seeking a person such as myself. I love making a
difference in others lives. I have overcome a lot in life and I believe my experiences were the
tools I was given to help motive others.