Gree Free Match GUHD36-42k Maintenance and Faults

Service Manual
9. Troubleshooting
9.1 Malfunction Indicator
The error code will be displayed on the wired controller and the main board of the outdoor unit.
The meaning of each error, as shown in table 13.
The indicator display

Name of malfunction Indoor display
Yellow light Red light Green light
Compressor runs Flash once
Defrost Flash twice H1
Anti-freezing protection Flash 3 times E2
IPM protection Flash 4 times H5
AC over-current protection Flash 5 times E5
Over-burden protection Flash 6 times H4
Compressor exhaust high temperature protection Flash 7 times E4
Compressor overload protection Flash 8 times H3
Power protection Flash 9 times L9
EEPROM reads and write protection Flash 11 times
Low PN voltage protection Flash 12 times PL
Over voltage protection for PN Flash 13 times PH
PFC protection Flash 14 times HC
PFC module temperature protection Flash 15 times oE
Low pressure protection Flash 17 times E3

High pressure protection Flash 18 times E1
Limit/decline frequency(electric current) Flash 1 times
Frequency limit(exhaust) Flash 2 times
Frequency limit(Over-burden) Flash 3 times
Outdoor ambient sensor malfunction Flash 6 times F3
Outdoor tube sensor malfunction Flash 5 times F4
Exhaust sensor malfunction Flash 7 times F5
Attain the temperature of switch on Flash 8 times
Frequency limit(power) Flash 13 times
Outdoor fan malfunction Flash 14 times
Frequency limit(PFC module temperature) Flash 15 times
PFC module sensor malfunction Flash 16 times oE
Liquid pipe temperature sensor malfunction of A Flash 17 times
Installation and Maintenance 23

43
43 Communication failure
Communication failure with
with Unit
Unit A
A

44
44 Communication failure with Unit B
Communication failure with Unit B

Service Manual
45
with Unit
Unit C
C

46
with Unit
Unit D
D

Gas47
pipe Unit
temperature sensor malfunction of A
A freeze protection Flash 18 times
47 Unit A freeze protection

48 Unit B
B freeze
freeze protection
protection
Liquid pipe temperature sensor malfunction of B
48 Unit

Flash 19 times

49 Unit
49 Unit C
C freeze
freeze protection
protection

Gas50
pipe Unit
temperature sensor malfunction of B
D freeze protection Flash 20 times
50 Unit D freeze protection

51 pipe
Liquid
51 Unit overheating
A overheating
temperature
Unit A prevention
prevention
sensor protection
protection
malfunction of C

Flash 21 times

52 Unit B overheating prevention protection
52 Unit B overheating prevention protection

Gas53pipe Unit
temperature sensor
overheating
C overheating malfunction
prevention of C
protection Flash 22 times
53 Unit C prevention protection

54 pipe
Liquid
54 Unit overheating
D overheating
temperature
Unit D prevention
prevention
sensor protection
protection
malfunction of D

Flash 23 times

55
55 Unit A
Unit A communication
communication wire
wire misconnection
misconnection or
or expansion
expansion valve
valve malfunction
malfunction

Gas56
pipe Unit
temperature sensorwire
B communication malfunction of D or expansion valve malfunction
misconnection Flash 24 times
56 Unit B communication wire misconnection or expansion valve malfunction

57
Liquid Unit
57 pipe C communication
temperature
Unit sensor
C communication wire misconnection
malfunction
wire or expansion valve malfunction
of Eor expansion valve malfunction
misconnection

Flash 25 times

58 Unit D communication wire misconnection or expansion valve malfunction
58 Unit D communication wire misconnection or expansion valve malfunction

Gas pipe temperature sensor malfunction of E Flash 26 times
Exit of the condenser tube sensor malfunction Flash 27 times
Flash 7
Correspondence is normal times(n=indoor
Note: discharge
Note: discharge the the position
position in
in below
below pictures
pictures with
with discharge
discharge resistance
resistance after
after open
open the
the top
top cover
cover and
and
unit number)
check ifif the
check the voltage
voltage is
is below
below 20V
20V with
with universal
universal meter,
meter, then
then begin
begin to
to check.
check. Often bright
Communication
14/18K: failure between indoor unit and 24/28K: (indoor unit all
14/18K:
outdoor unit 24/28K: Communication
failure)
Indoor ambient sensor malfunction F1
Indoor evaporate sensor malfunction F2
Mode conflict E7
Accept fluorine mode Fo
Jumper cap malfunction protection C5
Anti-freezing protection FH
9.2 Malfunction Checking and Elimination
1 IPM
1 IPM protection
protection malfunction:
malfunction:
Main checking
Main checking point:
point:

If the
If the input
input voltage
voltage of
of the
the unit
unit is
is within
within normal
normal range?
range?

If the
If the connection
connection wire
wire of
of compressor
compressor is is connected
connected well?
well? Is
Is itit loose?
loose? If
If the
the connection
connection sequence
sequence is
is correct?
correct?

If the
If the resistance
resistance of
of compressor
compressor coil
coil is
is normal?
normal? If
If the
the isolation
isolation of
of compressor
compressor coil
coil with
with copper
copper pipe
pipe is
is good?
good?

If the
If the unit
unit is
is overloaded?
overloaded? If
If the
the heat
heat radiation
radiation of
of the
the unit
unit is
is good?
good?

If the
If the refrigerant
refrigerant charge
charge is
is suitable?
suitable?
Flow chart:
Flow chart:
24 Installation and Maintenance

Service Manual
Energize the unit
Please check:
1. if the indoor and outdoor heat exchanges are
dirty, if there is obstacle to affect the radiation;
2. if the indoor and outdoor fans are running
normally; If the above cases are existed? Yes
3. if the pressure of the system is too high;
4. if the refrigerant is too much which causes
the high level of pressure; No
Correct according to the service

manual and then energize the
If the wire of compressor is connected No unit to operate
well and correctly?
Yes
Reconnect the wire of the
compressor according to the
Test the resistance between
correct wiring method
the three phases
If the resistance is normal? No
Yes
Test the isolation impedance

between the three phases of the
compressor and thecopper pipe
Yes If the resistance is above 500M ?
No
Replace the
compressor
Malfunction is eliminated Yes
No
Replace the outdoor

mainboard
End

Service Manual
2. PFC protection malfunction, capacity charging malfunction

Main checking points:
If the wiring of the induction is connected well and if the induction is broken;
If the mainboard is broken;
Flow chart:
Start Start
Check if power supply is normal
Check If the power supply is normal
Turn on the unit

Power supply is abnormal? Yes after power supply
resumes normal
Turn on the unit after the
Power supply is abnormal Yes power supply resumes to
normal situation
No
No
Check if the outdoor induction is broken

Replace the outdoor
mainboard
The induction is broEnd

ken Yes Replace the induction
No
No Malfunction is eliminated
Replace the outdoor
mainboard
Yes
End

Service Manual
3. Compressor desynchronizing malfunction

If the pressure of the system is too high;
If the eletric expansion valve is working normally or it is broken;
If the radiation of the unit is good;
Flow chart:
The unit appears desynchronizing

as soon as energizing and starting
The stop duration of the compressor is longer No

than 3min?
Yes
The wiring of the compressor is No Reconnect the wire properly

connected properly?
Yes No Eliminate the malfunction Yes
Replace the eletric

The eletric expansion valve is broken? No
expansion valve
Yes No Eliminate the malfunction Yes
Replace the outdoor mainboard
Eliminate the malfunction Yes
No
Replace the compressor
End

Service Manual
Desynchronizing happens
during operation
Check if fan
Outdoor unit is working? No terminal is Replace the fan capacitor
connected well
Yes
Improve radiation
situation of the unit
Unit radiation is good? No (such as cleaning Replace the outdoor unit
the heat exchanger,
improve ventilation
Yes
Turn on the unit

Input voltage is normal? No after the power
supply voltage
resumes normal
Yes
Charge refrigerant
according to the
Refrigerant amount is too much? Yes
service manual
No
Replace the outdoor

mainboard
No
End

Service Manual
4. Compressor overload, diacharge protectionmalfunction

If the eletric expansion valve is connected well or it is broken;
If there is refrigerant leakage;
If the overload protector is broken;
Flow chart:
Start
If the overload protector is connected well? No
Yes
Check the resistance between the two

No ends of the overload protector in ambient temperature,
if the resistance is below 1k
Yes
Reconnect according
If the wiring of the eletric expansion valve
No
is coonected well? to the wiring diagram
Yes
Replace the
Check the coil of the eletric
overload expansion valve, replace
protector it if it is broken
No
Check the refrigerant status, if there is

refrigerant leakage, recharge it according
to the service manual
No
Replace outdoor
mainboard
End
Note: the detection method of the coil of the eletric expansion valve: there is five pieces of coil of the eletric expansion valve,
the resistance of one of them (the leftmost or the rightmost one) is almost the same as the resistance of other terminal (within
100 ). Judge the condition of the electronic expansion valve through detecting these resistance.

Service Manual
5. Start failuremalfunction
If the connection wire of the compressor is connected properly;
If the stop duration of the compressor is sufficient;
If the compressor is broken;
If the
; refrigerant charging amount is too much;
Flow chart:
Energize and
start the unit
If the stop duration of the compressor

No
is longer than 3min
Yes
Reconnect the connection wire

If the connection wire of the compressor of the compressor according
is connected well and correctly No
to the wiring diagram
Yes
No Eliminate the malfunction
If the refrigerant charging

No
amount is too much
Yes
Yes
Charge the refrigerant

according to the
service manual
No
The stop duration of the unit is Replace the outdoor

not enough, the high and low mainboard
pressure of the system is not
balanced, restart it after 3min
No
End

Service Manual
6. Temperature sensor malfunction

If the temperature; sensor is damaged or broken
If the terminal of the temperature sensor is loosended or not connected;
If the mainboard is broken;
Flow chart:
Start
Check whether the wiring terminal between

temperature sensor and controller is loosened or poorly Yes
contacted?
Insert the temperature
sensor tightly
No
No Eliminate the
Yes
malfunction
Check whether the

Replace the temperature sensor
temperature senspr is normal according to No
with the same model
resistance table
Yes No Eliminate the malfunction6. Yes
Replace the controller with

the same model
End

Service Manual
7. DC fan malfunction

If the outdoor fan is blocked by foreign objects;
The connection wire of DC fan is connected reliably? If it is loose?
Flow chart:
Start
Check if the Turn on the unit

outdoor fan is blocked by after removing the
Yes
foreign objects
foreign objects?
No
Turn on the unit after

If the connection wire the connection wire
Yes
of DC fan is loose? is properly connected
No
Replace the outdoor

mainboard
End

Service Manual
8. Communication malfunction
If the connection wire between the indoor unit and outdoor unit is connected well, if the wires inside the unit is connected well;
If the indoor mainboard or outdoor main board is broken;
Flow chart:
Communication malfunction of some

indoor units
De-energize,check if the connection

wire of indoor and outdoor unit and
the wire of the eletric box is
connected correctly
Reconnect according to
Connected correctly No Eliminate the malfunction
the wiring diagram
No
Yes Yes
De-energize, change the communication wire of the well-

communicated indoor unit and malfunction indoor unit,
then energize the unit and wait for 3min
The malfunction indoor unit Replace outdoor

Yes
resumes normal mainboard
No
Replace the mainboard of the

malfunction indoor unit
End

Service Manual
All the indoor units appear

communication malfunction
De-energize,check if the connection

wire of indoor and outdoor unit and
the wire of the eletric box is
connected correctly
Connected correctly? No Eliminate the malfunction
the wiring diagram
Yes
Yes
De-energize, check if the connection wire between

the outdoor mainboard and the filter board
according to the wiring diagram
Connected correctly? No the wiring diagram Eliminate the malfunction Yes
No
Yes
Replace the
The connection wire is broken? Yes Eliminate the malfunction Yes
connection wire
No
No
Check if there is power input
bewtween the netrual wire and live
wire of the outdoor mainboard
Replace the filter board of

There is power input? No Eliminate the malfunction Yes
the outdoor unit
No
Yes
Replace the outdoor

mainboard
Replace indoor
Resume communication? No
mainboard
Yes
End

Service Manual
9. Anti-high temperatureand overload malfunction

If the outdoor ambient temperature is within the normal range;
If the indoor fan and outdoor fan are running normally;
If the indoor and outdoor radiation environment is good;
Flow chart:
Start
It is a normal protection, please

If the outdoor ambient temperature operate the unit after the outdoor
Yes
is above 53 ambient temperature has changed
No
Improve the radiation

If the indoor and outdoor radiation Yes
environment of the unit
is insufficient
No
Check if the terminal of the fan is

If the outdoor fan is working normally No
connected well, if the fan is broken
Yes
Replace fan capacitor
Replace outdoor
mainboard
Replace outdoor fan
End

Service Manual
9.3 Maintenance Method for Normal Malfunction

1. Air Conditioner Can't be Started Up
Possible Causes Discriminating Method (Air conditioner Status) Troubleshooting
Confirm whether it's due to power failure. If yes,
No power supply, or poor After energization, operation indicator isnt bright wait for power recovery. If not, check power
connection for power plug and the buzzer can't give out sound supply circuit and make sure the power plug is
connected well.
Wrong wire connection between
Check the circuit according to circuit diagram
indoor unit and outdoor unit, Under normal power supply circumstances,
and connect wires correctly. Make sure all
or poor connection for wiring operation indicator isn't bright after energization
wiring terminals are connected firmly
terminals
Make sure the air conditioner is grounded
reliably
Make sure wires of air conditioner is connected
After energization, room circuit breaker trips off at
Electric leakage for air conditioner correctly
once
Check the wiring inside air conditioner. Check
whether the insulation layer of power cord is
damaged; if yes, place the power cord.
Model selection for air switch is
After energization, air switch trips off Select proper air switch
improper
After energization, operation indicator is bright,
Replace batteries for remote controller
Malfunction of remote controller while no display on remote controller or buttons
Repair or replace remote controller
have no action.
2. Poor Cooling (Heating) for Air Conditioner

Set temperature is improper Observe the set temperature on remote controller Adjust the set temperature
Rotation speed of the IDU fan
Small wind blow Set the fan speed at high or medium
motor is set too low
Filter of indoor unit is blocked Check the filter to see it's blocked Clean the filter
Check whether the installation postion is proper
Installation position for indoor unit Adjust the installation position, and install the
according to installation requirement for air
and outdoor unit is improper rainproof and sunproof for outdoor unit
conditioner
Discharged air temperature during cooling is
higher than normal discharged wind temperature;
Discharged air temperature during heating is Find out the leakage causes and deal with it.
Refrigerant is leaking
lower than normal discharged wind temperature; Add refrigerant.
Unit's pressure is much lower than regulated
range
Malfunction of 4-way valve Blow cold wind during heating Replace the 4-way valve
Discharged air temperature during cooling is
higher than normal discharged wind temperature;
Discharged air temperature during heating is
Malfunction of capillary lower than normal discharged wind temperature; Replace the capillary
Unit't pressure is much lower than regulated
range. If refrigerant isnt leaking, part of capillary
is blocked
Flow volume of valve is The pressure of valves is much lower than that
Open the valve completely
insufficient stated in the specification
Refer to point 3 of maintenance method for
Malfunction of horizontal louver Horizontal louver cant swing
details
Refer to troubleshooting for H6 for maintenance
Malfunction of the IDU fan motor The IDU fan motor cant operate
method in details
Malfunction of the ODU fan motor The ODU fan motor can't operate
details
Malfunction of compressor Compressor can't operate
details
3. Horizontal Louver Can't Swing
Connect wires according to wiring diagram to
Wrong wire connection, or poor Check the wiring status according to circuit
make sure all wiring terminals are connected
connection diagram
firmly
Stepping motor is damaged Stepping motor can't operate Repair or replace stepping motor
Others are all normal, while horizontal louver
Main board is damaged Replace the main board with the same model
can't operate

Service Manual
4. ODU Fan Motor Can't Operate

Possible causes Discriminating method (air conditioner status) Troubleshooting
connection diagram
firmly
Measure the capacity of fan capacitor with an
Capacity of the ODU fan motor is universal meter and find that the capacity is out of
Replace the capacity of fan
damaged the deviation range indicated on the nameplate of
fan capacitor.
Power voltage is a little low or Use universal meter to measure the power supply
Suggest to equip with voltage regulator
high voltage. The voltage is a little high or low
When unit is on, cooling/heating performance
Change compressor oil and refrigerant. If no
Motor of outdoor unit is damaged is bad and ODU compressor generates a lot of
better, replace the compressor with a new one
noise and heat.
5. Compressor Can't Operate

connection diagram
firmly
Measure the capacity of fan capacitor with an
Capacity of compressor is universal meter and find that the capacity is out of
Replace the compressor capacitor
damaged the deviation range indicated on the nameplate of
fan capacitor.
Power voltage is a little low or Use universal meter to measure the power supply
Suggest to equip with voltage regulator
high voltage. The voltage is a little high or low
Use universal meter to measure the resistance
Coil of compressor is burnt out Repair or replace compressor
between compressor terminals and it's 0
Cylinder of compressor is blocked Compressor can't operate Repair or replace compressor
6. Air Conditioner is Leaking

Eliminate the foreign objects inside the drain
Drain pipe is blocked Water leaking from indoor unit
pipe
Drain pipe is broken Water leaking from drain pipe Replace drain pipe
Water leaking from the pipe connection place of
Wrapping is not tight Wrap it again and bundle it tightly
indoor unit
7. Abnormal Sound and Vibration

When turn on or turn off the unit,
the panel and other parts will Normal phenomenon. Abnormal sound will
There's the sound of "PAPA"
expand and there's abnormal disappear after a few minutes.
sound
When turn on or turn off the unit,
there's abnormal sound due Normal phenomenon. Abnormal sound will
Water-running sound can be heard
to flow of refrigerant inside air disappear after a few minutes.
conditioner
Foreign objects inside the indoor Remove foreign objects. Adjust all parts'
unit or there're parts touching There's abnormal sound fro indoor unit position of indoor unit, tighten screws and stick
together inside the indoor unit damping plaster between connected parts
Foreign objects inside the outdoor Remove foreign objects. Adjust all parts'
unit or there're parts touching There's abnormal sound fro outdoor unit position of outdoor unit, tighten screws and
together inside the outdoor unit stick damping plaster between connected parts
Short circuit inside the magnetic During heating, the way valve has abnormal
Replace magnetic coil
coil electromagnetic sound
Adjust the support foot mat of compressor,
Abnormal shake of compressor Outdoor unit gives out abnormal sound
tighten the bolts
If add too much refrigerant during maintenance,
Abnormal sound inside the
Abnormal sound inside the compressor please reduce refrigerant properly. Replace
compressor
compressor for other circumstances.

Gree Free Match GUHD36-42k Maintenance and Faults

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Gree Free Match GUHD36-42k Maintenance and Faults

Uploaded by

Copyright:

Available Formats

Service Manual

The indicator display

Low PN voltage protection Flash 12 times PL

Over voltage protection for PN Flash 13 times PH

PFC protection Flash 14 times HC

PFC module temperature protection Flash 15 times oE

Low pressure protection Flash 17 times E3

Installation and Maintenance 23

Jumper cap malfunction protection C5

9.2 Malfunction Checking and Elimination

24 Installation and Maintenance

Energize the unit

Correct according to the service

If the resistance is normal? No

Test the isolation impedance

Yes If the resistance is above 500M ?

Malfunction is eliminated Yes

Replace the outdoor

Installation and Maintenance 25

2. PFC protection malfunction, capacity charging malfunction

Check if power supply is normal

Check If the power supply is normal

Turn on the unit

Check if the outdoor induction is broken

The induction is broEnd

26 Installation and Maintenance

3. Compressor desynchronizing malfunction

The unit appears desynchronizing

The stop duration of the compressor is longer No

The wiring of the compressor is No Reconnect the wire properly

Yes No Eliminate the malfunction Yes

Replace the eletric

Yes No Eliminate the malfunction Yes

Replace the outdoor mainboard

Eliminate the malfunction Yes

Replace the compressor

Installation and Maintenance 27

Turn on the unit

Replace the outdoor

Eliminate the malfunction Yes

Replace the compressor

28 Installation and Maintenance

4. Compressor overload, diacharge protectionmalfunction

If the overload protector is connected well? No

Check the resistance between the two

Eliminate the malfunction Yes

Check the refrigerant status, if there is

Eliminate the malfunction Yes

Installation and Maintenance 29

If the stop duration of the compressor

Reconnect the connection wire

If the refrigerant charging

Charge the refrigerant

Eliminate the malfunction Yes

The stop duration of the unit is Replace the outdoor

Eliminate the malfunction Yes

Replace the compressor

30 Installation and Maintenance

6. Temperature sensor malfunction

Check whether the wiring terminal between

Check whether the

Yes No Eliminate the malfunction6. Yes

Replace the controller with

Installation and Maintenance 31