Professional Documents
Culture Documents
3MA3
Types of Letters:
1. Adjustment
We have received your letter of complaint dated July 21, 04 regarding shortage of quantity. It is
probably first time that we get such complaint from a customer regarding shortage of quantity.
Whereas you are our valued customer, we cannot deny any human error made by our dispatch
workers. As a large concern in the country, we have to deal with large quantity each day and
therefore a sudden error is possible. We therefore, are dispatching the shortage quantity as per
your order.
With thanks.
Yours faithfully,
2. Credit
I am writing this letter to you on behalf of the Global Infotech Solutions. We have received a
request from you regarding issue of sample credit letter. We are happy to inform you that we
are attaching herewith the sample format for issuing credit grant letter after considering the
details given by you and have made changed as per your suitability. In the grant letter we have
covered documents to be attached, approval from the relevant authority, the date and the
exact amount. Kindly note that we have not taken sanction of the said letter by any person or it
is not sheltered by copyrights and also which can too reserve with any legal procedure sin
regards with the forged practices. Hope to get a positive response from your side. Please
contact us if there is any confusion or any changes are to be done.
Sincerely,
3. Collection
Your account is now seriously past due. We have sent you numerous payment requests and still
have not received your past due payment in the amount of $100.
Please remit $100 from invoice # 123 within three days or your account will be closed, any
outstanding orders will be cancelled, and this matter will be referred to a collection agency.
Please call me within the next three business days at 123456789 so that we may discuss how to
resolve this quickly.
Sincerely,
4. Job Application
I'm writing to express my interest in the Web Content Manager position listed on Monster.com.
I have experience building large, consumer-focused health-based content sites. While much of
my experience has been in the business world, I understand the social value of the non-profit
sector and my business experience will be an asset to your organization.
My responsibilities included the development and management of the site's editorial voice and
style, the editorial calendar, and the daily content programming and production of the website.
I worked closely with healthcare professionals and medical editors to help them provide the
best possible information to a consumer audience of patients. Also, I helped physicians learn to
utilize their medical content to write user-friendly, readily comprehensible text.
Experience has taught me how to build strong relationships with all departments at an
organization. I have the ability to work within a team as well as cross-team. I can work with
web engineers to resolve technical issues and implement technical enhancements, work with
the development department to implement design and functional enhancements, and monitor
site statistics and conduct search engine optimization.
Sincerely yours,
5. Engagement
You have deposited $700 with my firm for fees and costs. My firm will hold your funds in my
Lawyers Trust Account. I will provide you with a monthly statement of fees, costs, and
expenses. After my office mails you the monthly statement, my staff will apply the funds to the
fees earned, costs, and expenses incurred. You are also responsible for paying fees, costs, and
expenses in excess of the funds that we hold. Should we exceed the retainer, we may bill you
monthly for additional fees and expenses. Payment must be made within 30 days. We reserve
the right to withdraw should these bills not be paid. Further, we may ask that additional sums
be deposited in our trust account should it appear necessary to cover additional fees and
expenses.
I may send you pleadings, documents, correspondence, and other information throughout the
case. These copies will be your file copies. Please retain them. I will also keep the information
in a file in my office, which will be my file. Please bring your copy of the file to all of our
meetings so that we both have all the necessary information in front of us. When I have
completed all the legal work necessary for your case, I will close my file and return original
documents to you. I will then store the file for approximately 5 years. I will destroy the file after
that period of time unless you instruct me in writing now to keep your file longer.
I have included a copy of this letter for your review, signature, and return to me in the postage-
paid envelope. If any of the information in this letter is not consistent with your understanding
of our agreement, please contact me before signing the letter. Otherwise, please sign the
enclosed copy of this letter and return it to me.
On behalf of the firm, we are happy to represent you in this matter. If you have any questions,
please contact me at your convenience.
6. Inquiry
I am writing to ask you to consider an addition to your marketing team. Your organization has
been in the news as a leader in the industry. I am an innovator of new ideas, an excellent
communicator with buyers, and have a demonstrated history of marketing success. I believe I
would be a good fit in your organization.
Currently, I market computer products for a major supplier using television, radio and news
advertising. I have a reputation for seeing every project through to success.
Enclosed is my resume for your review and consideration. EFTG Industries has a reputation for
excellence. I would like to use my talents to market your quality line of technical products. I will
call you to further discuss your needs and how I could benefit your company. If you prefer, you
may reach me in the evenings at (555) 555-5555.
Sincerely,
7. Reply
I am happy to accept the position as computer programmer in your department. The ongoing
training program outlined in your letter convinced me that your company offers excellent
growth opportunities for its technical staff.
I understand that my salary will begin at $30,000 per year and that my immediate supervisor
will consider a salary increase when I demonstrate expertise in an advanced programming
language.
The start date of June 1 is acceptable and I look forward to thanking you in person when we
meet at 9:00 a.m. in your office on that date.
Sincerely,
8. Order
We would like to purchase twenty two (22) individual stand mixers (Model #43423), all in the
color red.
We would like you to charge this purchase to the preexisting account that we have with you,
business account #543234.
We hope to receive this order no later than Friday, November 11th, 2009. Attached to this letter
please find our preferred shipping method and receiving address.
Please confirm that you received this order by calling us at 232-231-4563 anytime during
business hours, Monday to Friday.
Sincerely yours,
9. Sales
Sandra Smith
555 Weston Way
Vacaville, California
For as little as $150 you can have your entire home clean and sparkling, without enduring the
nasty odor of chemical cleaners. We care about the environment and use only state-of-the-art
green cleaning methods to ensure that you and your family are not exposed to any harmful or
allergy-causing cleaning products. You'll love what we do because:
All our cleaning products are completely non-toxic - safe for children and pets!
Satisfaction is guaranteed - if you are not happy with the service we promise to make it right.
As one of our customers says; "GreenClean does a top notch cleaning job for a reasonable
price."
Another of our customers says, "I can't believe they get things so clean and sparkling without
the use of toxic chemical cleaners!"
Sincerely,
10. Claim
John T. Tirado
1439 Agriculture Lane
Metro Manila
We are deeply disappointed that you could not hold up your end of the contract we signed.
We hope that you can either a) return and finish the job to the specifications laid out in our
contract or b) pay out the damages for non-completion included in section 7. b) of the contract
we signed.
Please respond as soon as possible with the action you are going to take to remedy this
situation.
Sincerely,
David Gretta
References:
Adjustment letter sample, example, template and format. (2013). Retrieved October 22, 2017,
from http://www.businesscommunicationarticles.com/adjustment-letter-sample-example-
template-and-format/
Doyle, A. (2017). Sample cover letter for job application with writing tips. Retrieved October 22,
2017, from https://www.thebalance.com/job-application-letter-sample-2062548
Henrichsen, P.A. (N.D.). Sample engagement letters and fee agreements. Retrieved October 22,
2017, from
https://www.americanbar.org/newsletter/publications/gp_solo_magazine_home/gp_solo_magaz
ine_index/sampleengageletters.html
Ward, S. (2016). Sample sales letter to customers and how to write one. Retrieved October 22,
2017, from https://www.thebalance.com/writing-the-sales-letter-2948467