A.

Existing Backstage Process

A.) Elements

1.) Materials

Utensils

Cabinets

2.) Machinery/Equipment

Grilled Station

Fry Station

Sauce Station

Pasta Station

Sink

Plating Station

Refrigerator

B.) Spatial set up and location characteristics

Kitchen set up
 Restaurant Set up

Procedure

The procedure that the Restaurant- Foodbuff is FIFO ( first in first

out).It is helpful to reduces wastes and spoiled foods, it also maintains

the freshness and quality of their food they are serving. They also do

quality Control to ensure that what they serve delicious and

presentable.

C.)Perception

1.Customer

We ask few questions to different customers to ask for their opinions in Foodbuff.

Summary:

More customers are satisfy and continually willing to come back to the

restaurant because of their great service and satisfying foods.

 The food was delicious and unique. They also think that is hygienic and

freshly made.

The employees are nice and very accommodating.

The customers rate Foodbuff in terms of quality service and food, it is in the

range of 9 out of 10.

2. Employees

The owner management service is very effectively, he is hands-on on

the business. He oversee every aspects of the business and always

innovate for the betterment of the business.

The employees are satisfied and happy with their jobs. They are well

trained and equip on how to engage with customers and be flexible on

doing things.

Their procedures on managing the business are efficient and effective

to maximize the cost of their business.

They also maximize their time, they encouraged time management and

proper shifting of the employees.

Foodbuff treat their customers like a family. They welcome them with

a smile and accommodate them properly. They want to meet the needs

and wants of their customer to continually satisfy them.

B. Front Stage Process

a.) Elements

1.) Materials

Counter table

Tables

Chairs

Sofa chair

Mirror

Mini chandeliers

Aircon

Light

2.) Machinery/Equipment

Kitchen sink

Blender

Telephone

Wifi

Electric fan

Refrigerator