Professional Documents
Culture Documents
34bis Series
Standalone & Rackmount
Modems
Operation and Installation Manual
96-51000-280 Rev. E S
I O
2001 CXR Telcom Corporation. All rights reserved.
9001
C ER
T I F IE D
For more information on CXR Telcom products, contact:
The V.34bis Series Standalone & Rackmount Modems are products of CXR
Telcom Corporation.
Product Description........................................................................ 3
Package Contents....................................................................... 7
Power On Test..............................................................................17
Originate A Call.........................................................................38
Disconnecting ...........................................................................39
Busy-Out.....................................................................................40
Answer back.............................................................................45
Originating Modem....................................................................... 74
Answering Modem........................................................................ 74
AT Commands by Function............................................................ 81
7. S-REGISTERS........................................................................ 115
Guide To Testing.........................................................................126
Specifications .............................................................................138
1- Introduction
This chapter provides information on manual organization as well as an
introduction and a detailed description of the AJ modem.
Includes information for 2 and 4-wire leased line modes, Unattended and
Manual Dial Back-Up.
7 - S-Registers
This chapter discusses S-registers used to store configuration parameters.
Appendix C - Specifications
Index
Product Description
This manual describes the operation of the 3 types of AJ High-Speed
Modems; external, internal and rack mountable. These modems also come
in either line or dial up configurations. AJ modems provide up to 33.6K bps
modem data communications and Group III, Class 1 and 2 leased line fax
send/receive at 9600 bps. Both configurations are downward compatible
with V.22/V.22bis, Bell 103 and 212A modems operating at speeds as low
as 300 bps. Significant non-volatile memory is provided to store and recall
multiple operating configurations, telephone numbers and security codes.
Remote configuration monitoring and control and extensive security modes
are also provided.
Standard Features:
V.32 Compatible; 9600 bps full duplex operation with trellis coding
V.23, V.22bis, V.22, V.21, and Bell 212 and 103 compatible; at 2400,
1200 and 300 bps full duplex operation
Dial-Up Operation
10 Stored Configurations
Dialer Features
Asynchronous "AT" expanded command set for dialing
Security Features
Answerback
Pass-through Access
Callback
Operator Password
Supervisor Password
Test Features
Power-up self-test
Package Contents:
Your modem comes in a protective carton along with a number of other
items. The contents of the box will depend upon whether you have
purchased an internal or external AJ modem model.
External Modem
AJ High Speed Modem Manual
RJ-11 dial-up phone cable
DC Power Supply
In case of a shortage in any of the items for your particular modem, please
contact your local distributor, or CXR Customer Service at (510) 657-8810.
Installation Requirements
This section explains how to install the AJ High Speed modem in the
rackmount chassis or standalone case.
Two telephone cables (one with RJ-11 plug at both ends for dial line
connections, and one with RJ-45 plug at one end and spade lugs at
other for leased line connections)
Operator's Manual
RS-232 shielded cable with a 25 pin D-type connector for the DTE-to-
modem
Location Factors
The rackmount modems and their chassis are designed with free airflow in
the vertical direction to provide natural convection cooling. The
specifications for the modems require a maximum ambient temperature for
the modem card of 122 degrees F. The modem rackmount chassis may
be stacked and the air will flow through the stack, but the considerations of
the temperature and the flow of the air become more critical. When
rackmount modem chassis are located in cabinets with other equipment
that would block the convection cooling it is necessary to provide a
minimum of one and one-half inches of unobstructed space at the top and
bottom so that airflow is not restricted. When the heat generated by the
equipment in the cabinet cannot be ventilated by convection cooling then
forced airflow is required. This may be done by the addition of a blower
assembly to the cabinet to force air through the equipment. In a computer
room there may be cooled air moving through ducts that may be vented into
the cabinet by only providing the appropriate openings in the floor.
System Start-Up
After connecting the modem to the DTE and to the telephone line or lines,
the user should look over the option settings and note which items must be
changed from the factory settings to configure the modem appropriately for
the system and application being used. As shipped, the User Configuration
0 is the same as the dial-up Factory Configuration 0.
COM Port
Most PCs and PC-compatibles have two serial ports usually COM1 and
COM2. Some also have COM3 and COM4. Make sure your modem
software is set to the correct COM Port.
Simple
With Telephone
&
Answering Machine
Modem
Wall Jack
Answering
Machine
With Telephone
Modem
Wall Jack
TEL LINE Used for the normal switched network connections to the
telephone line from the wall. Supports MI/MIC operation
for use with PBX systems, automatic call units and
telephone sets with an exclusion key.
RJ-11/45 SIGNAL
L/L-1 LEASED LINE TRANSMITTER
L/L-2 LEASED LINE TRANSMITTER GROUND
L/L-7 LEASED LINE RECEIVER GROUND
L/L-8 LEASED LINE RECEIVER
Power On Test
External Modems
Turn on the power to the modem by sliding the rear panel power switch to
the ON position.
If the modem passes the power-up self-test, three short beeps will be
heard. Failure is indicated by four lower-pitched tones and the LEDs will
indicate the type of failure.
After the self-test, the DTR LED begins to flash if DTE is not connected or
turns on if the DTE is connected and provides an on signal.
Rackmount Modems
With power applied to the rack, insert a module card into the rack.
If the modem passes the power-up self-test, three short beeps will be
heard. Failure is indicated by four lower-pitched tones.
Example:
To enter the command 'Answer', type ATA and <enter>.
AT command (parameter)...
(enter)
When a carriage return is received, which terminates the command line, the
commands are performed in the order in which they are sent to the modem.
If more them 40 characters are sent to the modem, an error occurs and all
command must be re-entered.
Most users only need to use a small portion of the AT command set, the
following paragraphs discuss how to perform the most common day-to-day
modem functions utilizing the AT commands.
DIAL-UP (AT&F0)
4W LEASED LINE ORIGINATE MODE (AT&F1)
4W LEASED LINE ANSWER MODE (AT&F2)
4 WIRE LEASED LINE ORIGINATE MODE W/UADBU (AT&F3)
4 WIRE LEASED LINE ANSWER MODE W/UADBU (AT&F4)
DIAL-UP (AT&F0)
DIAL-UP & DSR, CD, CTS FORCED ON (AT&F1)
DIAL-UP & DSR, CD, CTS FORCED ON (AT&F2)
V.25bis HDLC/SDLC (AT&F3)
V.25bis BISYNC (AT&F4)
As shipped from the factory, "Factory Configuration 0" is also stored as the
"User Configuration 0", "Factory Configuration 1" is also stored as "User
Configuration 1", "Factory Configuration 2" is also stored as "User
Configuration 2", "Factory Configuration 3" is also stored as the "User
Configuration 3", and "Factory Configuration 4" is also stored as "User
Configuration 4". The desired differences can then be entered and stored
as user defined configurations. The factory configurations are defined in
Table 3.1 by using the DIAL-UP, AT&F0, as the reference and the basic
configuration.
FORMAT: AT&Wn
where n = 0 - 4 for the user configurations %M0 through %M4
where n = 5 - 9 for the factory configurations &F0 through &F4
The modem will load the last configuration that was saved when it is
powered up. A factory configuration can be used without deleting the user
configuration as long as the factory configuration is not saved as the user
configuration with the AT&Wn command.
When these modems are used for international calls, there are a few
settings that should be changed. To receive a modem call from some
European countries, the guard tone must be turned on. England requires
Timers
These modems have several timers that control the connection to the
phone line and the modem-DTE connection.
> Abort Timer: If no carrier tone is detected within the time period
specified in S-Register 7, the modem will drop the line. The default
time period is 60 seconds.
> Loss of Carrier: If the modem loses carrier, it will disconnect from
the telephone line after the period of time specified by S-Register 10.
The default is 2.0 seconds.
In Table 3.1, on the following pages, the first column displays the option,
the second column indicates the current option setting, and the third column
lists the associated AT command.
PASSWORDS
SUPERVISOR: %PS:ssssssssssss:ssssssssssss
OPERATOR: %PO:ssssssssssss:ssssssssssss
SECURITY OPTIONS
"AT" COMMANDS OFF %SC0
NON-VOL WRITE OFF %SW0
ANSWER OFF %SA0
DOWN LINE LOAD OFF %SD0
RACK CONTROL OFF %SS0
PASSWORD OPTIONS
PROMPTS ON %SP1
ENTRY ATTEMPTS 1 TRY %ST0
CASE SENSITIVE OFF %SL0
AFTER CALLBACK OFF %SB0
IDENTIFICATION In
HANG UP H
GO ONLINE O
NOTE: When modems are on-line the display will resemble this
format:
ON LINE ORIGINATE
ORIGINATE CONNECTS 0
ANSWER CONNECTS 0
ORIGINATE FAILURES 0
ANSWER FAILURES 0
DIAL LINE RETURNS 0
DIAL RETURN TIME 0 SECONDS
Dial-Up Operation
The modems can be used in the dial-up mode over the switched network.
The following procedure will allow the user to quickly set up the modem for
this common installation. The actual installation may be different from the
example. In that case, the user must interpret the instructions to fit the
application and the equipment used. The following procedure assumes the
modem is set to the as shipped factory default configuration and an
asynchronous terminal or PC running a terminal emulator program is
provided.
Connect the modem to the terminal or PC using an RS-232 cable with pins
2, 3, 7 and 20 as the minimum connection. If the terminal or PC does not
have a pin 20 (DTR) output, this signal can be forced on in the modem with
the AT&D0&W <CR> command (<CR> = Carriage Return or ENTER).
Some terminals or PCs require one or more of pins 5, 6 and 8 to operate.
In that case, those pins will require connection and/or be forced on by the
modem. See the AT commands in Table 6.1 + 6.2.
If the modem does not respond, the other pins mentioned above may
require connection and/or be forced on using the dip switches. The RS-232
cable may be mis-wired.
To Originate A Call
TYPE: ATDT<telephone number><CR>
The modem speaker will turn on. The following sounds will be heard:
Dial tone.
Touch tones as the modem dials.
The ring signal or a busy signal.
The answer tone from the remote modem.
A series of harsh sounds as the modems "handshake" and "train".
BUSY
or
CONNECT 28800/V.42bis (or another speed), or
CONNECT 19200/V.42bis (or another speed)
The speaker will turn off when the modems have finished the connection
sequence (handshake and training) and the CD LED will illuminate.
If the telephone line is not of good quality the modem may redial, or the
modem may operate at a lower speed and send a CONNECT message to
the terminal or PC. If the terminal does not auto-baud, or the modem is not
set for constant terminal speed, it will be necessary to change the terminal
speed.
To Answer A Call:
Connect the equipment as above.
TYPE: ATS0=1&W <CR> Modem responds: OK
Note: This step may not be necessary. The modem is set for auto-
answer when shipped.
When a call comes in, the modem speaker will indicate the ringing.
The modem starts answering by sending the answer tone and starting the
training sequence. A series of harsh sounds will be heard as the modems
"handshake" and "train".
The speaker will turn off and the CD LED will illuminate on the modem front
panel.
> Press the DL/DIS switch on the front panel; RESET on the Fax Modem.
> Enter the escape code (+++) to return the modem to "AT" command
mode, then issue the ATH disconnect code from the DTE.
> If the modem is set to pay attention to DTR (AT&D2 is selected) turn off
DTR from the DTE or turn off the DTE. The modem will sense the On-
to-Off transition of DTR and will disconnect from the line.
> If a positive value is stored in S-Register 32, the modem will automatically
disconnect from the line if no data is transmitted, received or both
(depending on the AT%In command) after the number of minutes
specified in S-Register 32. Setting S-Register 32 to 0 disables the online
inactivity timer (asynchronous mode only).
> Turn off or unplug the modem from the wall connection.
Busy-Out
Busy-Out is typically used in applications where multiple modems are used
in a pooling environment and all incoming calls must be accounted for. If a
modem goes bad, it may block all other modems "behind" it from receiving
calls if not made busy. By enabling Busy-Out, the rotary group will "skip"
the bad modem and go to the next available modem.
3. The modem rings 5 times without going off hook (this might occur if no
DTR signal is present).
Phone Directory
AJ modems have a 100-number directory to store telephone numbers,
name codes, passwords, attributes and call-linking codes. Information is
entered in the directory with the AT&Zn command.
To display the phone number list, enter the AT&N command. This
command displays the list of the phone numbers stored in non-volatile
memory. The format of the display and an example follows:
AT&Zn:NAME:PASSWORD:PHONE:LINK:CNF:ATTR
Example:
AT&Z5:BILL:555-1234
stores the number "555-1234" at stored location 5 with the name
"BILL". The PASSWORD, LINK and CNF values are left blank to
indicate that they are not used. The ATTR will default to "D".
Example:
AT&Z7:SUE:T3O68:555-4321:::C
stores the number "555-4321" at stored location 7 with the name
"SUE", password "T3O68". The LINK and CNF values are blank
to indicate they are not used. ATTR is set to "C". An asterisk can
be used when changing a value in an existing phone number
record.
Example:
AT&Z4:*:*:*:*:N
will change the ATTR to "N" while leaving the remaining
information unchanged.
Example:
You want to make a long distance call using a credit card number
that makes the phone number longer than the standard 25
character limit:
AT&Z0:::510-555-1234-12345678+:1::D
AT&Z1:::90123456:::D
number value into the next directory listing (AT&Z1). The ATTR
is set to D.
Security
There are extensive security features in the AJ modems to prevent
unauthorized access to the modem or attached equipment. The operation
of these features allows different means of security to be utilized as best
suited to the application. There are some precautions that should be taken
to make access more difficult:
Password Security
There are two types of passwords defined. The "operator" password is
required to operate the modem. The "supervisor" password is required for
higher level procedures such as to change options or to view memory. The
operator defines the 2 passwords using the "%PO" and "%PS" commands
described above.
AT%PO:USER:USER
AT%PS:SUPER:SUPER
AT%SC1
AT(USER)DT555-1111
2. The "AT" command line can be entered without the password and the
modem will prompt for the password before executing the command.
For example:
ATDT555-1111
Enter password:
The user now enters the correct password and the modem will then dial the
number. The modem will not echo the characters as the password is
entered.
Security Features
Pass-Through Access
When pass-through security is enabled, the modem will prompt callers for a
password. If the caller enters the correct password, the modem will allow
access to the DTE. If the password entry is incorrect, the modem will
simply disconnect from the line.
Answer back
Callback
Callback security protects data bases from unauthorized access by
requesting a password and calling back the telephone number associated
with that password. This security feature ensures that connections with
incoming calls are made only with authorized locations.
When the callback security feature is enabled, the answering modem will
request a password from the calling modem. If the password entered
matches one of the passwords stored with a "C" attribute in the answering
modem telephone number directory, the answering modem will disconnect
from the telephone line and place a call back to the calling modem at the
telephone number stored in the same memory location as the password. If
the y command is set in the answering modem, when the call back
telephone connection is made the initial answering modem again requests
the password from the initial calling modem. The answering modem again
compares the password from the calling modem with the stored password,
and if correct then data transmission is allowed.
Setting up call back security involves storing the appropriate telephone
number and password in memory with the "C" attribute and enabling call
back security with the AT%SA1 command. The answering modem will
have a random delay before dialing back the calling modem.
2. Enable call back security in the answering modem with the command
AT%SA1.
Callback security can be selected for any or all of the 100 memory
locations. If more than one location is selected for call back, the modem
searches all "C" designated locations for the password entered by the
caller. If the password matches the password stored in one of those
locations, the modem disconnects and places a call to the number stored in
that location. If the password does not match the password with a "C"
designated number, the modem drops the line.
Note:
1. CD and DSR pins on the RS-232 interface connector can be held on
during the callback by entering the command AT*S1.
2. The prompt "Password:" can be set so it will not be sent to the remote
modem by entering the command %SP0.
3. The modem password can be set to select the upper and lower case
by entering the command %SL1.
Password Access
The automatic modem password security operation, particularly useful with
synchronous terminals, provides an automatic exchange of the password
between the modems before data transmission is allowed. When a phone
number being dialed has an associated "P" attribute in the calling modem,
the modem will wait for a password prompt to be received from the
answering modem. If the calling modem receives the prompt in a few
seconds it will respond with the "PASSWORD" stored with the dialed
number and the "P" attribute. It will then allow data transmissions to
proceed. If no prompt is received then it will allow transmissions when the
timer expires in a few seconds. The answering modem for this type security
will store the password expected, and when received it will proceed with
data transmissions.
Examples:
1. Pass Through. The modem should prompt for name and password. If
a correct name/password combination is entered then the connection is
allowed to pass through.
2. Call Back. The modem should prompt for name and password. If a
correct name/password combination is entered then the modem should
call back the user.
4. Call Back. The modem should wait for password only, without
prompting. The password will consist of lower and upper case
characters. If a correct password is entered then the modem should
call back the user.
The setting of S90, Initial Auto Answer Disable Timer, provides a time
interval from the time the DTR signal is forced on, or it is turned on by the
DTE, to the time a ring signal is received. When this time interval expires
the modem is disabled and will not auto answer a call until it is reset. To
reset this timer press the DL/DIS switch twice, turn power off and then on,
or issue the ATZ general reset command.
The setting of S91, Redial Auto Answer Disable Timer, provides an allowed
time interval for a redial to occur. The time interval begins when a call is
auto answered. If the modem is unable to connect because of an
unacceptable signal, the timer allows a redial within the set time interval to
be auto answered. The timer is reset when the modem answers a call but
cannot complete a successful connection, the carrier is lost on an answered
call that is disconnected, or when a "load saved configuration" operation is
accomplished at a call disconnect. When the time expires the modem will
not auto answer a call until it is reset.
Remote Configuration
The AJ Modems feature the down-line loading capability, which allows the
controlling site to configure or reconfigure all modems in a network from a
central location. All parameters in a modem's memory can be set remotely,
including all information stored in the telephone number directory, all option
settings, and the passwords. The AT&S command to the remote modem
will provide the status screens of the remote modem to the local operator.
The procedure to implement down-line loading is:
The operator at the local site now has control of the remote modem and
may proceed to issue AT commands to the remote modem.
Note: If the remote DTE is echoing the data, then the down-line load
character defined and stored in S38 of the remote modem must be
different from the down-line load character defined and stored in
S38 of the local modem. If these characters are not set different
then the modems will both become locked in a down-line load
condition.
LAPM/MNP has its own flow control and break handling methods built into
the protocol. This means that a LAPM/MNP communications link is always
divided into three virtual links: a non-error corrected link between the DTE
and modem, the LAPM/MNP error corrected link between the modems, and
another non-error corrected link between the remote modem and remote
device.
When the AT*Tn command is set for LAPM operation with n=2, or if LAPM
is automatically operative when n=3, an error free connection will be
established with an enhanced throughput. Errors in the data transmission
will be detected and corrected with generally no noticeable effect to the
operator. The LAPM operation begins with a detection phase of a time
period determined by the setting of the S87 register (default time setting is
1.5 seconds).
contains parameters concerning the level of MNP the modem can support.
Upon receipt of this frame, the answering modem sends a similar frame,
and the two modems negotiate to use the highest mutually supported level
of MNP. If the answering modem does not send its initial frame, or sends
non-MNP data, the originating modem will recognize that the answering
modem does not support MNP. In such a case, the modem will connect in
the non-MNP mode or will go on-hook, depending upon the command
issued.
If the DTE responds to the CTS signal, it will stop transmitting when the
CTS signal is not in the active state. For this condition use the command:
AT*LG2
Command LAPM/MNP
Active Mode
AT*M0 no Direct mode
AT*M1 no Normal
AT*M2 maybe Automatic
TRANSMIT RECEIVE
31135 53113 SECONDS
21250216 21250478 CHARACTERS
21250216 21250478 BYTES
60011 60011 DATA FRAMES
3 0 RNR FRAMES
19972 20000 RR FRAMES
1 0 REJ FRAMES
0 0 ATTN FRAMES
0 0 ATTN ACK FRAMES
The two columns are for transmit and receive statistics, respectively. The
line labeled "Seconds" shows the number of seconds since the
communications link was formed. In the above example, the modems were
linked for 53113 seconds, or nearly 15 hours, when the status display was
obtained.
Characters (LAPM)
The line labeled "Characters" shows the number of characters sent and
received by the modem since the link was formed.
Bytes (LAPM)
The line labeled "Bytes" shows the number of bytes sent and received by
the modem since the link was formed. Without compression with a LAPM
link the "Characters" and "Bytes" are the same. If compression is active
then the "Bytes" sent and received are significantly less than the
"Characters" sent and received as a result of the compression operation.
The line labeled "Data Frames" shows the number of LAPM data frames
sent and received.
The line labeled "RNR Frames" shows the number of "Receive Not Ready"
frames sent and received. The modem sends a RNR frame when it is not
ready to receive data frames.
RR Frames (LAPM)
The line labeled "RR Frames" shows the number of "Receive Ready"
frames sent and received.
The line labeled "REJ Frames" shows the number of "Reject" frames sent
and received. The modem sends a REJ frame when an error is detected
that requires the remote modem to re-send a data frame.
The line labeled "Attn Frames" shows the number of LAPM break signals
sent and received.
The last line with a LAPM error correction link indicates the LAPM
connection plus the window size that the modems have agreed they can
both buffer internally in the transmit and the receive directions. The last line
with a V.42bis data compression link indicates the V.42bis connection plus
the directions that compression is operative, the dictionary size and the
string length.
The two columns are for transmit and receive statistics, respectively. The
line labeled "Seconds" shows the number of seconds since the
communications link was formed. In the above example, the modems were
linked for 53113 seconds, or nearly 15 hours, when the status display was
obtained.
Characters
The line labeled "Characters" shows the number of uncompressed
characters sent and received by the modem since the link was formed. The
data throughput can be calculated by dividing the number of characters
sent or received by the time.
Bytes
The line labeled "Bytes" shows the number of compressed bytes sent and
received by the modem since the link was formed. The compression ratio,
a measure of the compressibility of the data, may be obtained by dividing
the number of uncompressed characters sent or received by the number of
compressed bytes sent or received. In the example, the transmit
compression ratio is 21250216 uncompressed characters divided by
15362453 compressed characters or 1.38. This means every data byte
sent by the modem represented 1.38 bytes of user's data.
Data Frames
The line labeled "Data Frames" shows the number of MNP data frames
sent and received.
The line labeled "Dup Data Frames" shows the number of MNP data frames
that were resent because of an error. In the example, the modem was
notified of one error and resent three data frames because of it.
The line labeled "Data Ack Frames" shows the number of MNP data
acknowledge frames sent and received.
Errors
The line labeled "Errors'" shows the number of MNP data errors sent and
received.
Attn Frames
The line labeled "Attn Frames" shows the number of MNP break signals
sent and received.
The next two lines show the maximum number of bytes allowed in a data
frame. The first line shows the maximum number in effect at the time the
status display was obtained. The second line shows the absolute maximum
number agreed upon by the two modems when the MNP link was formed.
If there are many errors on the phone line then the maximum number of
bytes per data frame is reduced to increase the throughput.
The last line indicates the MNP Class 5 operation plus the number of data
frames that the two modems have agreed they can both buffer internally.
the user can select as given on Table 4.2 (alternate AT commands are
also shown).
Each of the configurations will stay on for 2 seconds while the DL/DIS
button is pressed. Releasing the button will select the new configuration,
and this configuration will be loaded after power up. Immediately after the
power up test (after the beeps), the LEDs will indicate which configuration is
loaded for 2 seconds.
Note: If the NVRAM (non-volatile RAM) is bad, holding the DL/DIS while
resetting the power will clear the NVRAM and load the modem
with the dial up factory default.
DSR Data Set Ready - Flashes when the ring signal is being
received on the telephone line or when responding to RDL.
Lights when the answer tone is received. DSR flashing
indicates originate mode in leased line. (Also indicates a
defective RAM during power up test.)
During normal modem operation, the LEDs should light from left to right.
That is, DTR should light first, indicating that the local DTE is online;
followed by DSR, indicating a ring signal and answer tone; and then CD,
indicating presence of the data carrier.
Note: To abort a dialing procedure, simply strike any key on the DTE
keyboard or press DL/DIS.
Press the DL/DIS switch on the front panel. The modem dials the first
number stored in memory with the "A" attribute. The modem will switch to
manual originate if the "A" attribute is not stored.
Turn the DTR circuit ON. The modem dials the first number stored in
memory with the "A" attribute. The modem will switch to manual originate if
the "A" attribute is not stored.
Manual Dialing:
Connect the telephone cable from the telephone set to the TEL SET jack on
the rear panel of the modem. Dial the telephone number of the modem to
be called and listen for the high pitched tone from the modem answering
your call. Momentarily press the DIAL switch, then hang up the telephone
handset and proceed with the data transmission.
The front panel of the AJ Rackmount has six touch switches and 12 LEDs.
The LEDs indicate the operating status of the modem and are described in
Table 4.2. The front panel switches, the LEDs and their labels are shown
pictorial above. The functions of the switches are given in Table 4.3 below.
All switch actuation are momentary unless otherwise noted.
SUMMARY:
Configurations, Indications, & Alternate AT
Commands
Selecting a stored configuration and visually verifying which configuration is
active for Rackmount units. During power-up you will see the TEST light
illuminate followed by a set of LEDs as listed below.
LED Function:
DTR Data Terminal Ready - Lights when the modem receives a
DTR on signal from the local DTE indicating the terminal
device is ready for data communication, or when the DTR
signal is forced on by the modem; otherwise this LED is
flashing when in the Idle Mode. When in the Configuration
Select Mode this LED indicates "Configuration 0". (Also
indicates a defective ROM at the end of a failed power up
test or a reset.)
DSR Data Set Ready - Flashes when the ring signal is being
received from the telephone line or when an RDL test is in
progress from the local/remote modem. Lights steady when
the answer tone is received. When in the Configuration
Select Mode this LED indicates "Configuration 1". (Also
indicates a defective RAM at the end of a failed power up test
or a reset.) DSR flashing indicates in leased line originate
mode.
CD Carrier Detect - Lights when the modem detects an
acceptable carrier signal on the line or when the CD is forced
on by the modem. When in the Configuration Select Mode
this LED indicates "Configuration 2". (Also indicates a
defective non-volatile memory at the end of a failed power up
test or a reset.)
CTS Clear to Send - Lights when the modem can send data, i.e.
time delays and handshake operations including MNP
negotiations have been completed. Also the RTS signal from
the DTE must be on, or must be forced on by the modem.
When in the Config. Mode this LED indicates "Configuration
3".
SQ Signal Quality - Lights when the modem has detected a
signal of acceptable quality for data transmission to proceed.
When in the Configuration Select Mode this LED indicates
Configuration 4".
TD Transmit Data - Flickers in response to data transmitted.
RD Receive Data - Flickers in response to data received by the
modem.
ERR Error - Lights momentarily each time an error is detected in
an MNP controlled data transmission. When a loopback test
is performed using the internal test generator and
comparator, the ERR LED will flash when an error is
detected.
TST Test - Lights when the modem is in a test mode from a local
or a remote input. Continuous flashing indicates the modem
LED Function:
is in a dial backup operation.
HI, MED, LO High, Medium, Low - The HI, MED and LO LEDs provide
a visual indication of the speed at which the modem is
currently operating or set to. Each LED has two
operating modes, on steady and flashing. This allows for
displaying one of the 12 most common operating
speeds.
HI On Steady 33600 bps
During normal modem operation, the LEDs should light from left to right.
That is, DTR should light first, indicating that the local DTE is online;
followed by DSR, indicating a ring signal and answer tone; and then CD,
indicating presence of the data carrier.
In addition to the "AT" command set for asynchronous dialing operation, the
AJ Rackmount modem offers other ways to dial a telephone number.
These methods can be particularly useful when controlling the modem from
a synchronous terminal, but they apply also for an asynchronous terminal.
Note: To abort a dialing procedure, simply strike any key on the DTE
keyboard or press DISC.
Manual Dialing:
Connect the telephone cable from the telephone set to the DIAL 1 jack on
the rear panel of the modem. Dial the telephone number of the modem to
be called and listen for the high pitched tone from the modem answering
your call. Momentarily press the DIAL switch, then hang up the telephone
handset and proceed with the data transmission.
The following procedure will allow the user to quickly set up the modem for
the most common 4-Wire installation, assuming the modem is set to factory
default. An asynchronous terminal or a PC internal emulator mode is
assumed attached.
Connect the leased line to the leased line jack on the rear of the chassis.
Connect the modem to the terminal using a RS-232 cable with pins 2, 3, 7,
and 20 as the minimum connection. If the terminal does not have a pin 20
(DTR) output, this signal can be forced on in the modem with the AT&D0
<CR> command (<CR> = Carriage Return or enter). Some terminals
require one or more of pins 5, 6, and 8 to operate. In that case, those pins
will require connection and/or be forced on by the modem. See the AT
commands.
See Section 6 for further information on Auto Baud Rate Detection and
setting fixed DTE speed. Set the terminal speed to the highest speed for
communications. The DTR must be ON for an originating modem to
connect or for an answering modem to answer a call.
If the modem does not respond, the other pins mentioned above may
require connection and/or be forced on using the dip switches as described
in Chapter 2. The RS-232 cable may be mis-wired.
The modems will then go through a training sequence and connect with
each other. The CTS, CD, SQ and speed LEDs of both modems will
illuminate. The speaker will be off.
The modems will stay connected until there is a severe degradation in the
leased line or a power failure. When the power returns or the leased line
improves, the modems will automatically reconnect.
Commands:
The following commands affect the leased line operation.
Press DIS on both modems. The modems should establish the connection
in 30 seconds. If the leased line fails, the modems will try to retrain. If dial
back up is not enabled, the modem will wait for the leased line to be
restored and then start training to reconnect.
In order to configure the modems for UADBU, start with the leased line set-
up. The following additional commands are necessary:
The modems are now set to go into UADBU when the leased line degrades
or is disconnected. In order to limit UADBU to certain times, set the limits
with the commands listed below. The %Ln command must be enabled for
the modem to "lookback" at the leased line to see if it is restored.
The following commands affect the leased line and UADBU operation.
Window Setup
0 23
Start Window End Window
ATS72=8S73=17<cr>:
AT%Y1:
AT%WD1:
AT%U1:
ATS74=0S75=0:
AT%WE1:
Lookback
When leased line lookback option is enabled the lookback timer S-Register
56 should be enabled.
When auto-lookback is enabled and S56 is set greater than zero, the
following will happen: The modem, detecting that the leased line is
restored, will attempt to retrain on the leased line. If the training fails, the
modem will go back to the dial-up line. This will happen once before S56
takes over. From then on, the modem will wait for the time period stored in
S56 before attempting a lookback.
If dial back up is not enabled, the modem will wait for the leased line to be
back in operation, then start training and establish the connection.
If dial back up is enabled, the modems will try to train on the leased line for
15 seconds. If not successful, the originate mode modem will dial the
phone number with the "A" attribute, and the answering modem should
answer the ring and connect. The speaker will emit a tone every second to
announce the leased line is down, but it can be turned off by pressing
DL/DIS button momentarily or by the AT%V0 command.
The answering modem, when detecting the pilot tone, will send back a 1/2
second tone, hold the dial line, go back to the leased line and start training.
The originate modem, when detecting a tone from remote modem, will hold
the dial line, go back to the leased line and start training for 15 seconds.
If the training is not successful, both modems will switch back to the dial line
and re-establish the connection.
S77 = 1 through 24 This is the hour clock setting for the test of the dial
back up link with 24 considered as midnight.
S78 = 0 through 59 This is the minute setting for the test of the dial back
up link.
The dial back up link test will establish a link with both carriers detected and
then will hang-up and return to lease line operation. If this test is successful
pin 25 of the EIA connector will toggle from OFF to ON then OFF with an on
interval of 500 milli-seconds. For this indication the dip switch settings must
include S2-3 in the OFF position and S2-4 in the ON position.
Note: Manual dial back up can only be initiated from the originating
modem.
AT%Thh:mm:ss:mm-dd-yy
Note: The Clock Calendar option is available for the Leased Line
models, but is not available for the Dial-Up models.
AT Command Descriptions
The expanded AT command set offers the user a wide range of capabilities.
The following is a list and description of all "AT" commands. A summary of
the AT commands and settings is displayed by sending AT&S to the
modem. The AT command is always followed by the <CR>.
Note: Since the AT command must begin each command line, any
command issued singly (except A/) must be preceded by this
command.
Note: This command can be used in conjunction with the Dial (D)
command to switch from voice to data communication, this
command should not be used for auto answer.
Dial Modifiers
P- Pulse Dial
R- Reverse Mode
$Name Dial by name - Dials number stored at location where the stored
- name matches the name entered after the $ symbol.
Note: When telephone numbers are dialed from memory the redials as
defined by register S55 will proceed. The default is 0.
n = 0 - Echo off
n = 1 - (Default) Echo on
n = 1 - Off hook
n = 0 - Low volume
n = 1 - Low volume
n = 2 - (Default) Medium volume
n = 3 - High volume
Mn Speaker Control FORMAT: ATMn
n = 0 - Speaker disabled
n = 1 - Default) Speaker off when carrier received
n = 2 - Speaker always on
n = 3 - Speaker off when carrier received or dialing
On Return to the Online State FORMAT: ATOn
n = 0 - Return on-line
n = 1 - Retrain for V.32terbo, V.32bis, V.32 and V.22bis
n = 2 - Fallback to next lower speed
n = 3 - Fall forward to next higher speed
Note: Option 2 and 3 will function only if on-line speed change has been
enabled (AT@F1).
Pn Pulse Dial FORMAT: ATDPn
Note: When the modem is first powered on, it is set for touchtone dialing.
The Pulse command can be entered alone (ATP) to switch the
default to pulse dialing until the next modem reset or touchtone
command.
When the R command is used, no call progress reports are sent to the DTE.
When the R command is issued, the modem sends the answer tone, even if
it receives a busy signal.
Note: When the modem is powered on, it is set for touchtone dialing.
30 ERROR INV PS
31 ERROR INV PV
32 NO CARRIER CFI RT
33 BLACKLIST FULL CFI BF
34 CONNECT 1200T/75R CNX 1200T/75R
35 CONNECT 75T/1200R CNX 75T/1200R
36 FLASH FLASH
37 CONNECT 21600 CNX 21600
38 CONNECT 25400 CNX 26400
40 CONNECT 300/MNP CNX 300/MNP
n = 0 - 256 bytes
n = 1 - 1K bytes (Default)
&Cn CD EIA Control FORMAT: AT&Cn
Note: If n=2 or 4 then CD will not turn on until after all security
processing and MNP negotiations have been completed.
TRANSMIT RECEIVE
53113 SECONDS
1 0 ERRORS
0 0 ATTN FRAMES
OK
The &Tn command selects from the wide range of testing options provided
by the modem. Selections range from the simple LAL (Analog Loopback)
test to the complex RDLB (Remote Digital Loopback) test with self test
generator and comparator. The ALB/LAL and RDL/RDLB tests are not
operative at 300 bps.
n=0- Terminates test mode; returns modem to command mode.
n=1- ALB/LAL (Local Analog Loopback).
n=2- (Factory use only).
n=3- Initiate LDL/DLB (Local Digital Loopback).
n=4- Enable response to RDL/RDLB remote requests.
n=5- Disable response to RDL/RDLB remote requests.
n=6- Initiate RDL (Remote Digital Loopback).
n=7- Initiate RDL with self test generator and comparator that
reports number of errors and issues audible responses.
n=8- Initiate LAL/ALB with self-test.
n=9- Initiate LAPM RDL with self-test.
n =10- Test flash memory.
Register S18 is a test timer which can be used in conjunction with any active
test mode command to cause the modem to exit from test mode after the
number of seconds (1-255) specified in the register. If the register is set to
0, the test timer will not expire, and the modem will not exit test mode until
the test is manually terminated.
&Wn Write Active Configuration to FORMAT: AT&Wn
Non-volatile Memory
n=0-4 for the user configurations %M0 through %M4 and
n=5-9 for the factory configurations &F0 through &F4
&Xn Synchronous Transmit Clock FORMAT: AT&Xn
n = 0- (Default) Disabled
n = 1- Enabled
%Bn Any Character Abort FORMAT: AT%Bn
n = 0 - Disabled
n = 1 - (Default) Enabled
%Cn CTS EIA Control FORMAT: AT%Cn
n=0- CTS signal forced on always .
n=1- CTS off in command mode.
n=2- CTS follows RTS in command mode.
n = 3 - (Default) CTS follows DTR in command mode.
%Dn DSR EIA Control FORMAT: AT%Dn
n=0- DSR forced on always.
n=1- DSR off when modem is idle.
n=2- (Default) DSR off when modem is idle.
n=3- DSR off when modem is idle carrier detected.
n=5- DSR off when modem is idle. DSR turns on when modem can
pass full duplex data.
%EAn EIA Control of LAL (Local Analog FORMAT: AT%EAn
Lookback)
n=0- Disabled
n=1- (Default) Enabled
%Hn V.22 bis and V.21/103 "HUNT" FORMAT: AT%Hn
Operations
n=0- Disabled
n=1- (Default) Enables the V.22 bis hunt operation.
n=2- Enables V.21/103 (300 bps) hunt operation.
n=3- Enables V.22 bis and V.21/103 (300 bps) hunt operations.
%In Inactivity Timer FORMAT: AT%In
n = 0 - (Default) Disabled
n = 1 - Transmit data inactivity timer enabled.
n = 2 - Receive data inactivity timer enabled.
n = 3 - Transmit/receive data inactivity timer enabled.
%Ln Leased Line Lookback FORMAT: AT%Ln
n = 0 -(Default) Disabled.
n = 1 -Enabled.
%Mn Load Non-volatile Memory Bank FORMAT: AT%Mn
n = 0 - (Default) Disabled.
n = 1 - Enabled.
%Rn Automatic Retrain FORMAT: AT%Rn
n = 0 - Disabled.
n = 1 - (Default) Enabled.
%SAn Answer Password Security FORMAT: AT%SAn
n = 0 - (Default) Disabled.
n = 1 - Password Only.
n = 2- Name and Password.
n=1- Enabled.
n=1- Block
n=1- "Connect" message sent when the modem can pass full
duplex
If n = 1 the "connect" message is not sent until all security operations and
the LAPM/MNP negotiations have been completed.
n=1- Enable
n=0- Disabled
n=1- Enabled
n=1- Enabled
n=1- Enabled
Note: This option can be enabled only when the "Respond to Local Flow
Control" option for XON/XOFF is enabled by the AT*LR1 command
n=2- Transmit break after data. Breaks sent by the local DTE are
sent to the remote modem after any data in the transmit buffer
has been sent. If the AT*KA1 command has been issued, the
break is sent immediately and the transmit buffer is cleared
n=0- Disabled
n=1- (Default) Enabled for DTE and modem speed
n=2- Enabled for DTE speed only
@Bn Data Bits FORMAT: AT@Bn
n = 5 - 5 bit character
n = 6 - 6 bit character
n = 7 - 7 bit character
n = 8 - (Default) 8 bit character
n=0- Disabled.
n = 0 - 300 bps
n = 1 - 1200 bps
n = 2 - 2400 bps
n = 3 - 4800 bps
n = 4 - 9600 bps
n = 5 - not used
n = 6 - not used
n = 7 - 19200 bps
n = 13 - 115200 bps
n=0- Disabled
n = 0 - 300 bps
n = 1 - 1,200 bps
n = 2 - 2,400 bps
n = 3 - 4,800 bps
n = 4 - 9,600 bps
n = 5 - 12,000 bps
n = 6 - 14,400 bps
n = 7 - 16800 bps
n = 8 - 19,200 bps
n = 9 - 7,200 bps
n = 10 - Tx:75/Rx:1200 bps for V.23 operation
n = 11 - Tx:1200/Rx:75 bps for V.23 operation
n = 12 - 21,600 bps
n = 13 - 24,000 bps
n = 14 - 26,400 bps
n = 15 - 28,800 bps
n = 16 - 31,200 bps
n = 17 - 33,600 bps (default)
Note: For V.23 operation issue the AT@A2 command and then AT@M10
or AT@M11 to select the Tx/Rx speeds.
@Pn DTE Parity FORMAT: AT@Pn
n = 0 - (Default) None
n = 1 - Not used
n = 2 - Not used
n = 3 - Not used
n = 4 - Even
n = 5 - Odd.
n = 6 - Space
n = 7 - Mark
n=0- Disabled
n = 2 - 2 stop bits
COMMAND FUNCTION
CIC Connect the Current Incoming Call
CRN d..d Dial the Number "d..d"
CRS n Dial the Number at Location "n"
DIC Disregard the Current Incoming Call
GAT Switch to the "AT Command Mode
PRN n; d..d Stores the Number d..d at Location n
PRN n; Clears Stored number at Location n
RLN List the Stored Numbers
RESPONSE FUNCTION
CFI xx Call Failure Indication
CNX ssss Connect Speed (xxxx bps)
INC Incoming Call -Ringing
INV xx Invalid Command
LSN n; d..d Lists Stored Number n in Response to RLN Command
VAL Valid Command
The international command set for modem control is defined by the CCITT
and termed V.25 bis. Some countries require V.25 bis to be the only means
of controlling a modem, and some require the modem to respond to V.25
bis commands but allow other command sets to be used. For controlling a
modem by synchronous commands, there is no other serious contender for
a de facto standard.
The V.25 bis command set has very limited capacity to control a modem
except for the basic dialing functions. For most modem settings, the AT
command set will be found more useful and provides for easier
configuration of the modem options. The details of the commands and
responses of the V.25 bis command set follows.
Note: The V.25 bis EIA signaling must be configured using either AT
commands or the front panel. The AT commands to enable
V.25 bis signaling are:
AT &C2
AT %C3
AT %D2
This configuration will allow the DSR, CD and CTS EIA signals
to function as specified in the V.25 bis specification.
xx
ND No Dial tone.
ssss
xx
If "CU" or "PV" is not present, then the command received was invalid for an
unspecified reason. This can occur if a "DIC" or "CIC" command is received
when an incoming call is not present, or if the "PRN" command is used
when non-volatile security has been enabled.
Answer Response
S0 Rings to answer
S1 Ring counter
S20 Rings to Busy Out
S90 Initial autoanswer disable timer
S91 Redial autoanswer disable timer
Automatic Dial Back-Up (UADBU) (Leased Line only)
S72 Weekday window start time
S73 Weekday window end time
S74 Weekend window start time
S75 Weekend window end time
S76 Weekday/weekend window type and disconnect
S77 Dial back-up hold or test control (0 = disabled)
S78 Dial back up test minute setting
Character Definitions
S2 Escape code
S3 Carriage return
S4 Line feed
S5 Backspace
S38 Downline load
S50 Corrected mode
S52 MNP abort
S62 XON sent to remote
S63 XOFF sent to remote
S64 XON received from DTE
S65 XOFF received from DTE
S66 BELL sent to DTE
S67 XON sent to DTE
S68 XOFF sent to DTE
S69 XON received from remote
S70 XOFF received from remote
S71 Parity error
Dialing Characteristics
S55 Redials
Controls
Modem Operations
S14 Leased line mode (Leased Line only)
Modem Status
Product ID
Test Status
S19 Power-up
Value Description
0 Normal disconnect, no error occurred.
1 MNP protocol level not standard (LD sent)
2 Bad MNP negotiation parameter (LD sent)
3 Bad frame number in LA frame (LD sent)
4 LN frame sent 20 times without ack (LD sent)
5 LT frame sent 20 times without ack (LD sent)
6 LD frame sent (unspecified reason)
7 DISC frame sent (unspecified reason)
8 BRK sent 20 times without ack (DISC sent)
9 LAPM status inquiry sent 20 times without response
10 DM response (F=0) received
11 FRMR received
12 LAPM negotiation failure - code words < 512
13 N(R) error
14 No response to XID frame
15 No response to SABME
16 No response to DISC
17 LD received
18 DM command received (F=1)
19 Bad code word received (empty location)
20 STEP-UP received when already maximum code word size
21 Reserved command code received
22 LAPM negotiation failure - string length > 250
23 LAPM negotiation failure - string length < 6
Value Description
24 LAPM negotiation failure - block size < 8
25 Bad N(R) in I frame (FRMR sent)
26 Bad N(R) in RR frame (FRMR sent)
27 Bad N(R) in RNR frame (FRMR sent)
28 Bad N(R) in REJ frame (FRMR sent)
29 SREJ frame received (FRMR sent)
30 Undefined supervisory frame received (FRMR sent)
31 TEST frame received when not supported (FRMR sent)
32 Undefined unnumbered frame received (FRMR sent)
33 LAPM answer back failure
34 Any character abort
35 DISC frame received
56 I frame 20 times without ACK (disc sent)
100 Answer handshake failed to complete
101 Answer handshake failed to complete
102 DTR lost
103 Security violation - bad password after ^Z^Z^Z
104 Bad answerback
105 Time out waiting for answerback
106 Time out waiting for answer password
107 Bad answer password
108 Carrier lost (bad signal quality)
109 Retrain failure (handshake stuck)
110 Echo correlator lockup
111 Receive level change > 6 dB
112 Dialing failed - bad number link
113 Dialing failed - illegal state
114 Dial handshake failed to complete
115 Flash update failed
c. FAN FILTER - If a fan is included in the PC, its filter and any
passageways for airflow must be kept clean to allow for unrestricted
airflow.
d. HARDWARE - Check that units are plugged fully into the connectors
of the PCs chassis.
Maintenance Log
Record the fault indications and corrective actions taken in a maintenance
log for trouble shooting reference information. When technical support
personnel analyze problems it is often critically important to know the many
related details of the failures.
Other Maintenance
The AJ High Speed Modem provides several means of self-testing that can
be performed to determine a network or equipment failure. Attempted field
repair of defective units will void the warranty.
Modem Testing
The AJ High Speed Modems feature sophisticated diagnostic testing
capabilities to help determine the source of a malfunction in the
communication link. These tests can determine the function of much of the
equipment involved in a data communications link. The results of these test
operations are of significant importance to the CXR Telcom Customer
Support Representative in determining the nature of the failure. The
following tests are available:
Guide To Testing
A failure in a communication link may be the result of a problem in the local
or remote modem, the local or remote DTE, or the telephone company
circuit. Should a problem arise, the following steps must be taken to isolate
the problem.
AT Test Commands
The AT&Tn command selects from the wide range of testing options
provided by the modem. Selections range from the simple LAL (Local
Analog Loopback) test to the complex RDL (Remote Digital Loopback) test
with self-test generator and comparator.
FORMAT: AT&Tn
n=0- Terminates test mode; returns modem to command mode
n=1- ALB/LAL (Local Analog Loopback)
n=2- (Factory use only)
n=3- Initiate LDL/DLB (Local Digital Loopback)
n=4- Enable response to RDL (Remote Digital Loopback) remote
requests
n=5 Disable response to RDL remote requests
n=6- Initiate RDL
n=7- Initiate RDL with self-test generator and comparator that
reports
number of errors and issues audible responses
n=8- Initiate LAL/ALB with self-test
n=9- Initiate LAPM RDL with self-test
Register S-18 is a test timer which can be used in conjunction with any
active test mode command to cause the modem to exit from test mode after
the number of seconds (0-255) specified in the register. If the register is set
to 0, the test timer will not expire, and the modem will not exit test mode
until the test is manually terminated by pressing the disconnect function
button on the front panel.
The ATIn command requests a product firmware revision code from the
modem, or runs a memory test. When the ATZ command is given to reset
the modem, the modem will perform a self-test.
DTE DTE
Idle Line
Local Remote
AT&T1 (Local Analog Loopback)
OR
DTE DTE
Idle Line
Local Remote
Front Panel LAL Button of the Local Modem
(Initiate Local Analog Loopback)
*Local Analog Loopback with self test: Tests the local modem transmit
and receive circuits using a self-generated test pattern and error
checker.
DTE DTE
Idle Line
Local Remote
AT&T8 (Initiate Local Analog Loopback)
Remote Digital Loopback (RDL): Tests the local and remote modems,
the local DTE, local DTE interface, and the associated telephone
circuit.
DTE DTE
Active Line
Local Remote
AT&T6 (Initiate Remote Digital Loopback)
OR
DTE DTE
Active Line
Local Remote
Front Panel LAL Button of the Remote modem
(Initiate Remote Digital Loopback)
OR
DTE DTE
Active Line
Local Remote
Front Panel LAL Button of the Local modem
(Initiate Remote Digital Loopback)
*Non-Error Correcton*
*Remote Digital Loopback with self test: Same as previous, but uses a
self-generated test pattern and error checker.
DTE DTE
Active Line
Local Remote
AT&T7 (Initiate Remote Digital Loopback)
Local Digital Loopback: Tests the local and remote modems, the local
DTE interface, and the telephone unit.
DTE DTE
Active Line
Local Remote
AT&T3 (Local Digital Loopback)
OR
DTE DTE
Active Line
Local Remote
*LAPM Remote Digital Loopback with self test: Tests local and remote
LAPM operation.
DTE DTE
Active Line
Local Remote
AT&T9 (Initiate Remote Digital Loopback with LAPM)
Uses built-in test pattern generator and comparator.
To terminate test, type AT&T0. The modem will return
a 3 digit number indicating the number of errors.
These tests can be initiated only from the asynchronous command mode.
To initiate a remote or local digital loopback test, a dial up or leased line
connection must be established.
NOTE : When online with a LAPM/MNP connection the RDL and LDL tests
are not operative.
Certification
CXR Telcom Corporation certifies that all products are thoroughly tested
and inspected and found to meet manufacturers specifications when
shipped from the factory.
Inspection
Repair Service
If equipment does not operate properly when tested in accordance with the
instructions, it should be returned to an authorized service center for repair.
Call or write Customer Service for a Return Material Authorization
prior to shipping any equipment to the factory. When returning
equipment for repair, utmost care should be taken to avoid shipping
damage. If available, use the original cartons and packing material.
Shipping charges should be prepaid.
Service Center
CXR Telcom Corporation
Attn: Customer Service
47233 Fremont Boulevard
Fremont, CA 94538-6502
(510) 657-8810
(510) 657-1158 (FAX)
www.cxr.com
Users should ensure for their own protection that the electrical ground
connection of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connection themselves,
but should contact the appropriate electric inspection authority or
electrician.
1. Upon request only, you must provide the following data to your
telephone utility company (Telco):
A. Notice of intention to install or permanently remove an
FCC Part 68 registered device or system; and the *FCC
registration Number.
B. *The ringer equivalence (R.E.N.) number (see index).
Note that if several devices are connected on the same
line, the R.E.N. must not add up to more than 5.0 (A or
B). This R.E.N. figure is important to your Telco.
C. *The (USOC) jack types to be provided by the Telco are RJ11C/W
for the dial-up line; JM8 for the leased line.
*The "*" flagged items above are noted on the equipment's FCC
Compliance label.
2. This device may not be used on Telco-operated coin phone lines.
Party lines and privately owned coin-phone lines are subject to local
State regulatory policies and possible additional State special
requirements.
3. The Telco has the right to make changes to their network which may
affect the operation of your equipment, provided you are given
adequate written notice.
4. In case of operational problems, disconnect your unit by removing the
modular plug form the Telco jack. If your regular phone (or other
device or system) still works properly, your modem has a problem and
must remained disconnected. Locations and phone numbers for
factory service are listed in this user's manual. If upon the above
disconnection your regular service still has a problem, notify your Telco
that they may have a problem. Request prompt service at no cost to
you the user. If a problem is found in premises wiring not Telco-
installed, you are subject to a service charge. If a fault is in Telco-
installed wiring, you may be subject to a service call charge.
5. Unless otherwise noted in the User's Manual (e.g.: fuses, etc.), the
user may not under any circumstance (in or out of warranty) attempt
any service, adjustment or repairs on this unit. It must be returned to
the factory for all such work.
6. Special FCC rules apply to equipment connected behind a PBX or
KTS.
Load Number Explanatory Note
The Load Number (LN) assigned to each terminal device denotes the
percentage of the total load to be connected to a telephone loop which is
used by the device to prevent overloading. The termination on a loop may
OPERATING MODE:
Full duplex on standard dial-up lines
TELCO INTERFACE:
RJ-11 Jack for the dial-up line; JM8 for the leased line
TRANSMIT LEVEL:
Dial network: -10.0 dBm +/- 1.0 dBm permissive mode
RECEIVER SENSITIVITY:
-6 to -40 dBm on dial up
TERMINAL INTERFACE:
RS-232-D, V.24, DB-25 Connector
LOSS OF CARRIER:
Dial mode to disconnect are soft programmable
ERROR CORRECTION:
V.42 LAPM and MNP Class 4
DATA COMPRESSION:
V.42bis and MNP Class 5
ENVIRONMENTAL:
Operating temperature: 32 to 122 degrees F (0 to 50 C)
Storage temperature: -4 to 158 degrees F (-20 to 70 C)
Relative humidity: 10% to 90% non-condensing
POWER REQUIREMENTS:
Voltage (ac): 117 VAC (+10%, -15%)
230 VAC (+10%, -15%) 50-60 Hz optionally
available
Frequency: 57 - 63 Hz
POWER CONSUMPTION:
7 watts maximum
DIMENSIONS:
6.75 x 11.5 x 1.5 inches
WEIGHT:
6 lb. (including power supply module)
PROTOCOLS
V.34bis, V.32terbo, V.32 bis, V.32, V.22 bis, V.22, V.23, V.21,
Bell 212 and 103
OPERATING MODE:
Full duplex on standard 2-Wire dial-up lines or on 2/4-Wire 3002 unconditioned
leased lines
TRANSMIT LEVEL:
Dial network: -10.0 dBm +/- 1.0 dBm permissive mode
Leased line: -10 to -16 dBm in soft select-able 2 dB steps
RECEIVER SENSITIVITY:
-6 to -40 dBm on dial up
0 to -34 dBm on 2/4-wire leased line
TERMINAL INTERFACE:
RS-232-D, V.24
LOSS OF CARRIER:
Leased line to auto dial operation and dial mode to disconnect are soft
programmable
ERROR CORRECTION:
V.42 LAPM and MNP Class 4
DATA COMPRESSION:
V.42 bis and MNP Class 5
ENVIRONMENTAL:
Operating temperature: 32 to 122 degrees F (0 to 50 C)
Storage temperature: -4 to 158 degrees F (-20 to 70 C)
Relative humidity: 10 to 90 % non-condensing
POWER REQUIREMENTS:
SMTR or UCCA-01: 117 VAC (+10%, -15%)
SMTR or UCCA-012: 230 VAC (+10%, -15%)
In standalone case, UCSA-03, it will operate at either
117 VAC or 230 VAC automatically
Frequency: 47-63 Hz
POWER CONSUMPTION:
5 watts maximum per rackmount modem
DIMENSIONS:
In UCSA-XX standalone case: 13.25 x 9.5 x 2.25 inches
Rackmount modem assembly only: 12 x 6.94 x .75 inches
WEIGHT:
In UCSA-XX standalone case: 7 lbs.
Rackmount modem assembly only: 1.6 lbs.