Comentrios e Sugestes adicionais:
Nome/Name:
Additional Comments and Sugestions:
Zustzliche Bemerkungen:
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Morada/Address/Adresse:
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Cidade/City/Stadt:
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Pas/Country/Land:
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e-mail: A sua satisfao a nossa principal preocupao.
______________________________________________ Solicitamos uns minutos do seu precioso tempo
para nos informar se os nossos servios
Data/Date/Datum: ______/______/______ prestados, foram de encontro s vossas
expectativas!
Gratos
To better satisfy you is our daily concern.
Pela sua visita! A few minutes of your precious time will
enable us to measure whether we meet this
Thank you commitment.
For staying with us!
Die Zufriedenheit unserer Gste ist unser
Grsstes Bestreben.
Danke Einige Minuten Ihrer Zeit sollen uns zeigen, ob
Fr Ihren Besuch! Wir diesen Anspruch gerecht werden.
A SUA OPINIO MUITO IMPORTANTE
Hotel Baia Cristal
Vale de Centeanes - Praia do Carvoeiro - 8400-525 Lagoa
YOUR OPINION IS IMPORTANT TO US
Tel: ++351 282 358601 - Fax: ++351 282 358648 IHRE MEINUNG IST UNS WICHTIG
E-mail: hotelcristal@mail.telepac.pt - Website: www.cristalalgarve.com
 Qual a sua impresso geral do Hotel?
Qual a sua opinio sobre: Excelente Bom Razovel Mau What is your overall impression of the Hotel?
How do you rate: Excelent Good Average Poor Wie ist Ihr allgemeiner Eindruck unseres Hotel?
Wie beurteilen Sie: Sehr Gut Gut Durchschnittlich Unbefriedlich _______________________________________
x x x x _______________________________________
_______________________________________
Acolhimento/Welcome/Empfang g
Que mais gostou no Hotel?
Amabilidade/Courtesy/Hfflichkeit h
What did you enjoy most at the Hotel?
Recepo Eficincia/Efficiency/ Zweckmssigkeit f
Was hat Ihnen am Besten am Hotel gefallen?
Reception
Informao/Information d _______________________________________
Rezeption
Mensagens/Messages/Nachrichten e _______________________________________
Despertar/Wake-up Call/Weckruf h _______________________________________
Que menos gostou no Hotel?
Dimenso/Size/Grsse g What did you enjoy least at the Hotel?
Quarto Aspecto geral/General Aspect/Allgemeiner Eindruck h Was hat Ihnen am wenigsten am Hotel gefallen?
Room
Zimmer Conforto/Confort/Komfort h _______________________________________
Limpeza/Cleaning/Sauerberkeit h _______________________________________
Servio Manuteno/Tecnical Assistance/ Technischer Dienst g _______________________________________
O que poderamos implementar a fim de tornar a sua
Servio/Service/Bedienung h estadia mais agradvel?
Amabilidade/Courtesy/Hfflichkeit h What could we introduce to make your stay more
Pequeno Almoo/ Breakfast / Frhstck * enjoyable?
Restaurante Variedade/Variety/Auswahl h Was knnen wir einfhren, um Ihren Aufenthalt
Restaurant Qualidade/Quality/Qualitt h angenehmer zu gestalten?
Jantar / Dinner / Abendessen * _______________________________________
Variedade/Variety/Auswahl h _______________________________________
Qualidade/Quality/Qualitt h _______________________________________
Gostaria de voltar novamente ao nosso Hotel?
Servio/Service/Bedienung h Would you stay with us again?
Amabilidade/Courtesy/Hfflichkeit h Werden Sie auch in Zukunft unser Haus
Bar
Preparao Bebidas/Preparation Drinks/Zubereitung Getrnke h Bercksichtigen?
Ambiente/Atmosphere/Atmosphre h
- Sim/Yes/Ja
- No/No/Nein

*Obrigado pelo seu tempo despendido e pelas suas sugestes.

Animao h
Msica ao Vivo/Live Music/ Live-Musik Agradecemos que entregue o questionrio na Recepo.
Entertainment Animao/Entertainment/Unterhaltung h *Thank you for your time and suggestions. Please return this
Unterhaltung
Desporto & Lazer/ Sport & Leisure/ Sport & Freizeit h questionnaire at the Reception.
*Vielen Dank fr Ihre Zeit und Ihre Beurteilung. Bitte geben Sie
diesen Fragenbogen an der Rezeption ab.