VALLIAMMAI ENGINEERING COLLEGE

SRM Nagar, Kattankulathur 603 203

DEPARTMENT OF MANAGEMENT STUDIES

QUESTION BANK

III SEMESTER

BA7036- STRATEGIC HUMAN RESOURCES MANAGEMENT

Regulation 2013

Academic Year 2017 18

Prepared by

Mr. S. Raja Assistant Professor / MBA

 UNIT I -HUMAN RESOURCES MANAGEMENT
SYLLABUS: Meaning Strategic framework for HRM and HRD Vision, Mission and
Values Importance Challenges to Organisations HRD Functions - Roles of HRD
Professionals - HRD Needs Assessment - HRD practices Measures of HRD performance
Links to HR, Strategy and Business Goals HRD Program Implementation and Evaluation
Recent trends Strategic Capability , Bench Marking and HRD Audit.
PART A
Q.No Questions BT Competence
1 Define Strategic Human Resource Management. Level1
Level Remembering
2 Compare HRD and HRM. Level 2 Understanding
3 Identify any two vision statements of any company. Level 3 Applying

4 Classify the types of on the job training. Level 4 Analysing

5 What is meant by HRD functions? Level 5 Evaluating
6 In your opinion what are the recent trends in HRD. Level 6 Creating
7 Define HRM. Level 1 Remembering
8 Compare objectives and goals. Level 2 Understanding
9 How would you show your understanding on Level 3 Applying
framework HRM competencies?
10 What are the current challenges for HRM? Level 4 Analysing
11 How would you evaluate the ROI of training? Level 5 Evaluating
12 What would be done in a HRD audit in a company? Level 6 Creating
13 What is meant by the term benchmarking? Level 1 Remembering
14 Distinguish between objectives and goals. Level 2 Understanding
15 How would you show your understanding on the Level 3 Applying
term HRD programme evaluation?
16 Why is strategic assessment needed? Level 4 Analysing
17 What is Vision statement? Level 1 Remembering
18 Classify the different types of Bench Marking. Level 2 Understanding
19 How would you apply Competency mapping in an Level 4 Remembering
organization?
20 What is Strategic Capability? Level 1 Remembering
 PART- B

BT
Q.No Questions Level Competence

i) Define Strategic Human Resource Management. How

would you describe the framework of Strategic Human
1 Resource Management Process? (7marks) Level 1 Remembering
ii)State the objectives of HRD.(6marks)
i)What is Benchmarking? State its characteristics.(6marks)
2 Discuss about the different types of benchmarking. State its Level 2 Understanding
advantages and dis- advantages.(7marks)
How a r e b u s i n e s s g o a l s a n d s t r a t e g y l i n k e d ? G
3 i v e e x a m p l e s.( 7 m a r k s ) Level 3 Applying
ii) List out the levels of HRD need assessment.(6marks)
i)Comment on the role of HRD professionals in strategizing
their functions in the organization. Explain the different
4 challenges faced by them in current scenario.(7marks) Level 4 Analysing
ii)Explain the various ways of measuring HRD
performance in an organization.(6marks)
What is the necessity of integrating organizational mission
5 with HRD? Level 5 Evaluating
Explain the links to HR, Strategy and business goals with
6 examples. Level 6 Creating

i)Explain the steps involved in HRD program

implementation and evaluation.(6marks)
7 Level 1 Remembering
ii) Also discuss the role of benchmarking and HRD audit to
the above said process.(7marks)
Discuss the role of the Human Resource Manager in
8 Strategic Planning. Level 2 Understanding

Elaborate the various roles of HRD professionals.

9 (6marks) Level 3 Applying

Explain the major HRD practices in the present day

10 Level 4 Analysing
context.(7marks)
In what ways does the HRD function relate to the
11 organization strategy? Give contextual examples. Level 1 Remembering
i) Write short note on HRD(6marks)
12 ii) What are the methods of conducting HRD needs Level 2 Understanding
assessment? (7marks)
Give a brief account of the evolution of HRM as a
13 Level 4 Analysing
functional area in any organization.
HRD is concerned for development in the organizations at
the grass root- level. Substantiate with your perspective.
14 Differentiate between HRM and HRD. Level 1 Remembering
 PART - C
S.NO QUESTIONS
HR Managers play a vital role in managing todays workforce- Discuss.
1
i) i) why can some organizations that fail to invest heavily in human assets still be
financially successful? (8marks)
ii)2 ii)Why can some organizations that do invest heavily in human assets still be
financially unsuccessful? (7marks)

3 What is the most important workplace trends affecting HR today?

As a HR manager, how would you plan out an induction program for middle level
4 manager?

UNIT- II EHRM
e- Employee profile e- selection and recruitment - Virtual learning and Orientation e -
training and development e- Performance management and Compensation design
Development and Implementation of HRIS Designing HR portals Issues in employee
privacy Employee surveys online.
PART - A
Q.No Questions BT Level Competence

1 Define e-Employee profile. Level 1 Remembering

2 What is meant by outsourcing? Level 2 Understanding
What do you mean by the term e-training and
3 Level 3 Applying
development?
4 List the challenges in outsourcing. Level 4 Analysing
Can you assess the value or importance of
5 Level 5 Evaluating
employee privacy?
6 Write short note on e-recruiters in India. Level 6 Creating
7 What is a HR portal? Level 1 Remembering
8 How is e-training conducted? Level 2 Understanding
9 What are the benefits of e-selection? Level 3 Applying
10 What is meant by employee survey online? Level 4 Analysing
11 Outline what is meant by compensation design? Level 5 Evaluating
12 What is meant by repatriation? Level 6 Creating
What are the factors influencing employee online
13 Level 1 Remembering
survey analysis?
14 Outline the scope of internal sourcing. Level 2 Understanding
15 How is e-selection conducted? Level 3 Applying
16 Why is virtual learning important? Level 4 Analysing
17 What is meant by HRIS? Level 1 Remembering
State any two differences between e-recruitment
18 Level 2 Understanding
and e-selection.
19 What do you mean by e-orientation? Level 1 Remembering
20 How do you design a HR portal? Level 1 Remembering
Q.No Questions BT Level Competence

i).What is the importance of training and why is

1 training evaluated?(7marks) Level 1 Remembering
(ii) How is training evaluated?(6marks)
(i) How is e-selection conducted? (6marks)
2 (ii).What are the benefits and drawbacks of e Level 2 Understanding
selection?(7marks)
Explain the steps you undergo in the e-recruitment
3 process if you are a HR involved in the recruitment Level 3 Applying
process of your concern?
Examine the concepts of virtual learning and
4 orientation. Level 4 Analysing
(i).What is the need for designing a HR portal in an
organization.(6marks)
(ii).Critically evaluates how the traditional HR
5 Level 5 Evaluating
practices differ from e-selection and recruitment, e-
training and development. Justify your
views.(7marks)
For a startup small scale restaurant, design the
content of HRIS and HR portal. What are the
6 common issues the company would face in issues Level 6 Creating
relating to employee privacy and suggest ways to
overcome it?
(i).List out the benefits of e-Recruitment?(7marks)
7 (ii).What are the benefits of maintaining e-employee Level 1 Remembering
profile?(6marks)
What are the factors influencing HR portals? How
8 Level 2 Understanding
would you design HR portals?
(i).Explain the process of e-performance
management with examples. (7 marks)
9 Level 3 Applying
(ii)List out the benefits and limitations of online
employee surveys.(6marks)
(i).What may be the issues which may emerge in
employee privacy?(6marks)
10 Level 4 Analysing
(ii).Explain the process of e-training with
examples.(7marks)
11 What is e-orientation? List out its merits. Level 1 Remembering
12 How is e-compensation designed in an organization? Level 2 Understanding
How will merger create value and when will this
13 value be realized. Level 4 Analysing
i) Discuss the concept of employee privacy.(6marks)
14 ii) What are the methods of monitoring employee Level 1 Remembering
privacy?(7marks)
 S.NO QUESTIONS
Many organizations have adopted e-recruitment methods. Examine the pros and
1 cons.
Predict societal changes that you believe might take place within the next ten
2 years. What challenges will these changes present to organizations?
How does an organisations investment in staffing benefit the organisation after
3 an applicant becomes an employee?
What problems can result from cutting corners to save time or money in staffing
4 process?

UNIT-III CROSS CULTURAL HRM

Domestic Vs International HRM - Cultural Dynamics - Culture Assessment - Cross Cultural
Education and Training Programs Leadership and Strategic HR Issues in International
Assignments - Current challenges in Outsourcing, Cross border Mergers and Acquisitions -
Repatriation etc - Building Multicultural Organisation - International Compensation
PART - A
Q.No Questions BT Level Competence

1 Define International Corporation. Level 1 Remembering

How international companies affect the world
2 Level 2 Understanding
economy?
3 Write the benefits of joint venture. Level 3 Applying
4 List the challenges of IHRM. Level 4 Analysing
Can you assess the advantages of cross-cultural
5 Level 5 Evaluating
training?
Write short note on International
6 Level 6 Creating
Compensation.
7 What is meant by acquisition or take over? Level 1 Remembering
8 How would you explain spillover risks? Level 2 Understanding
What are the responsibilities of HR manager in
9 Level 3 Applying
a MNC?
10 What does cultural assessment mean? Level 4 Analysing
11 Outline the process of cultural assessment. Level 5 Evaluating
12 What is cultural dynamics? Level 6 Creating
13 What do you mean by ethnocentric MNC? Level 1 Remembering
14 Outline the scope of cross border mergers. Level 2 Understanding
15 How to build a multi-cultural organisation? Level 3 Applying
Can you list the importance of multi-domestic
16 Level 4 Analysing
strategy?
17 What is a horizontal merger? Level 1 Remembering
18 Compare between expatriation and repatriation. Level 2 Understanding
Can you explain the meaning of polycentric
19 Level 1 Remembering
MNC?
20 Define outsourcing. Level 1 Remembering
 BT
Q.No Questions Level Competence

(i).What is International compensation? Discuss the

implications involved in international
1 compensation.(6Marks) Level 1 Remembering
(ii).List out factors influencing international
compensation.(7marks)
2 Explain in detail the concept of Cultural Dynamics. Level 2 Understanding
(i).Discuss the strategic issues in International
Assignments.(6 Marks)
(ii).Discuss the cultural issues to be handled by HR
3 Level 3 Applying
professional in international assignments. As a global
HR head, what steps you will take to minimize the
same?(7marks)
International HRM is also concerned with
4 decentralization. Comment. Level 4 Analysing

Discuss the steps taken to build and run a multi-

5 Level 5 Evaluating
cultural organisation.
Explain in detail about the selection criteria of
6 Level 6 Creating
Expatriates.
Explain the cultural environment of International
7 Level 1 Remembering
Business.
How will merger create value and when will this
8 Level 2 Understanding
value be realized?
(i).Write an essay on how both domestic and
international institutions shape human resource
9 Level 3 Applying
management in individual countries.(6marks)
(ii).Explain the role of culture in IHRM.(7marks)
i) What does outsourcing mean? (4marks)
10 ii) What are the implications and advantages of Level 4 Analysing
outsourcing under globalization conditions?(9marks)
i) What are the factors to be considered when
organizations go for the cross-border mergers and
11 acquisitions?(7marks) Level 1 Remembering
ii) What is the types of mergers and acquisitions?
(6marks)
i) Explain the challenges and difficulties faced by
HR professionals in HR outsourcing and cross-border
12 mergers and acquisitions.(7marks) Level 2 Understanding
ii) As a HR head, how would you overcome the
problems with respect to Repatriation?(6marks)
i)What are the current challenges in
outsourcing?(6marks)
13 Level 4 Analysing
i) Why is India a favorites destination for
outsourcing? Explain.(7marks)
i) Discuss the relevance and effectiveness of various
leadership models in present context.(6marks)
14 Level 1 Remembering
ii)Distinguish between Domestic HRM and
International HRM.(7marks)
S.NO QUESTIONS
i) What are the factors to be considered when organisations go for the cross-border
1 mergers and acquisitions?(7marks)
ii) What are the types of mergers and acquisitions? (6marks)
i) Explain the challenges and difficulties faced by HR professionals in HR
outsourcing and cross-border mergers and acquisitions.(7marks)
2
ii) As a HR head, how would you overcome the problems with respect
to Repatriation?(6marks)
ii)
3 iii) What are the current challenges in outsourcing?(6marks)
iv) Why is India a favourite destination for outsourcing? Explain.(7marks)
ii) Discuss the relevance and effectiveness of various leadership models in
4 present context.(6marks)
iii) Distinguish between Domestic HRM and International HRM.(7marks)

Unit-IV CAREER & COMPETENCY DEVELOPMENT

Career Concepts Roles Career stages Career planning and Process Career
development Models Career Motivation and Enrichment Managing Career plateaus-
Designing Effective Career Development Systems Competencies and Career Management
Competency Mapping Models Equity and Competency based Compensation

Q.No Questions BT Level Competence

1 Define Career. Level 1 Remembering

2 What is Career Planning? Level 2 Understanding
3 Give some usage of Career Management. Level 3 Applying
4 Enumerate the stages in Career. Level 4 Analysing
Can you list the various stages in career
5 Level 5 Evaluating
development?
6 Explain the concept of career motivation. Level 6 Creating
7 What is Career Anchor? Level 1 Remembering
Can you explain the meaning of Career
8 Level 2 Understanding
enrichment?
9 Give few successful career tips. Level 3 Applying
List the role of competency mapping in Human
10 Level 4 Analysing
Resource Management.
What do you mean by competency based
11 Level 5 Evaluating
compensation?
12 Give the concept of Career Development. Level 6 Creating
State the difference between Career
13 Level 1 Remembering
Development and Career Management.
Explain in short notes on Knowledge
14 Level 2 Understanding
Management.
Identify the meaning of the term Adaptive Applying
15 learning. Level 3
 What do you mean by the term competency
16 Level 4 Analysing
mapping?
17 Define Sabbaticals. Level 1 Remembering
18 What is meant by Career plateau? Level 2 Understanding
19 What do you mean by Exploration? Level 1 Remembering
20 What is Equity-Based Compensation? Level 1 Remembering

BT
Q.No Questions Level Competence

How do the employees in an organization manage

1 their career plateaus? Level 1 Remembering
(i).Explain in detail concepts, roles and stages of
2 Career.(7marks) (ii).Discuss about the types of Level 2 Understanding
career problems.(6marks)
Explain four models of career development with
3 Level 3 Applying
suitable examples.
4 Bring out the steps in career planning and process. Level 4 Analysing
How can an effective career development system be
5 Level 5 Evaluating
designed in an organization?
Differentiate the organizationcentred and person
6 centered planning system. Level 6 Creating

(i).What is Career Development? (4marks)

7 (ii).List the various stages in career Level 1 Remembering
development.(9marks)
(i).Outline the practical applications of
competency.(6marks) (ii).Highlight the advantages
8 Level 2 Understanding
and dis-advantages of competency based
pay.(7marks)
i) Discuss about the Career motivation
9 Level 3 Applying
process.(6marks)
ii) Elaborate on equity and competency based
10 compensation.(7marks) Level 4 Analysing
i) How is competency mapping conducted in an
organisation?(7marks)
ii)The career planning process involves both the
11 Level 1 Remembering
organization and individual responsibility. Examine
the above statement.(6marks)

i) Discuss the importance and benefits of career

12 development system.(7marks) Level 2 Understanding
ii) State the types of career plateaus.(6marks)
13 Explain in detail concepts and roles of career. Level 4 Analysing
i) Give the importance of competency and how
competency is related to compensation and
14 promotion.(7marks) Level 1 Remembering
ii) Highlight the advantages and dis-advantages of
competency-based pay.(6marks)
 S.NO QUESTIONS
Trace out the impact of Training and Development on employee performance and
1 productivity.
Based on your learning draft a suitable reward and recognition program for a
2
medium sized startup.
How does global human resource management differ from domestic human
3 resource management?
4 How can employees be more successful with retention of Repatriates?

Unit V EMPLOYEE COACHING & COUNSELING

Need for Coaching Role of HR in coaching Coaching and Performance Skills for
Effective Coaching Coaching Effectiveness Need for Counseling Role of HR in
Counseling - Components of Counseling Programs Counseling Effectiveness Employee
Health and Welfare Programs Work Stress Sources - Consequences Stress Management
Techniques.- Eastern and Western Practices - Self Management and Emotional Intelligence

Q.No Questions BT Level Competence

1 Define coaching. Level 1 Remembering

2 List few skills for effective coaching. Level 2 Understanding
How would you show your understanding of
3 Level 3 Applying
Mentoring?
4 State the role of HR in coaching. Level 4 Analysing
Can you identify the consequences of stress in an
5 Level 5 Evaluating
organisation?
6 Differentiate between Counselling and Coaching. Level 6 Creating
7 What is employee health? Level 1 Remembering
8 How would you explain emotional intelligence? Level 2 Understanding
How would you use coaching for effective
9 Level 3 Applying
performance?
10 What are the symptoms of Stress? Level 4 Analysing
11 Can you identify the different objectives coaching? Level 5 Evaluating
12 What is your opinion on Counselling? Level 6 Creating
13 Define Stress. Level 1 Remembering
14 What is the role of HR in Counselling? Level 2 Understanding
How would you show your understanding of
15 Level 3 Applying
Counselling skills?
Distinguish between Intra Mural Welfare
16 Level 4 Analysing
Programmes and Extra Mural Welfare Programmes.
17 Explain the term Burn out. Level 1 Remembering
18 How is Mentoring understood? Level 2 Understanding
19 What are the benefits of Counselling Program? Level 1 Remembering
20 What is Work Ethics? Level 1 Remembering
Q.No Questions BT Level Competence

(i).Elucidate the need of Employee Health and

welfare programs in an organization.(6marks)
1 Level 1 Remembering
(ii).What are the different types of employee
welfare programmes?(7marks)
(i).What are the skills required for effective
2 coaching?(7marks) (ii).How do you bring about Level 2 Understanding
coaching effectiveness?(6marks)
Define Stress and explain in detail the sources and
3 consequences of stress? Level 3 Applying

Critically analyze stress management techniques Level 4

4
adopted in Indian organisation
Explain about the Coaching Process with
5 Level 5 Evaluating
appropriate examples.
i) Discuss about the role of HR in
Counselling.(6marks)
6 Level 6 Creating
ii) What are the effectiveness of
Counselling?(7marks)
Elaborate on Employee health and welfare
7 programs provided in an organisation. Level 1

Explain in detail about the Eastern and Western

8 Level 2 Understanding
practices of Stress Management techniques.
(i).Draw a suitable model by integrating the
emotional intelligence to reduce work
9 stress.(6marks) Level 3 Applying
(ii) What are the common causes of excessive
workplace stress?(7marks)
Critically analyse the techniques of Stress
10 Level 4 Analysing
Management
(i)How would you promote emotional intelligence
in work place?(7marks) (ii)What are the guidelines
11 Level 1 Remembering
for promoting emotional intelligence in an
organization?(6marks)
i) Discuss about the managements role in safety
and health.(7marks)
12 ii) Discuss the various issues involved in Level 2 Understanding
safety and health programmes.
(6marks)
Employee counselling can be a vehicle to provide
13 help in an effective way Support the above Level 4 Analysing
statement with valid reasons.
i). coaching and couselling are tools for employee
14 development discuss (6 marks) Level 1
ii). State the role of HR in coaching. (7 marks)
S.NO QUESTIONS
i).Why is aggregate and succession planning of critical importance? (8marks)
1 (ii).How might failures in planning impact an organizations ability to
compete?(7marks)
Select three organisations in which a new CEO has assumed responsibility during the
past year. Identify via news sources factors that may have led to change at the top of
2
the organization. What appears to be the reason for succession and what was the
general reaction to the succession?
Compare and contrast job enlargement, rotation and enrichment. How are they
3 similar to and different from each other?

Draft a suitable Grievance Handling Procedure to be implemented at a Large Scale

4 Manufacturing Company.