BHPB Coal Exploration

Incident Management Manual (IMM)

With reference to:

Our Requirements - Security & Emergency Management
Workplace Health & Safety Regulation S43 D4 Emergency Plan

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Section 1- Introduction
The BHPB Coal Exploration Incident Management Manual (IMM) has been developed and implemented to provide
a coordinated response in an emergency situation. Any person can activate this procedure at any time.

The IMM is located on IPICK.

Risk Management
The Risk Assessment process was used to identify potential emergency situations at BHPB Coal
Exploration sites and includes controls and monitoring of control outcomes to minimise risk associated
with potential emergency situations to ensure effectiveness.

Potential Emergency Situations

Potential emergency situations identified by Risk Assessment at BHPB Coal Exploration sites include:
Fires (building/equipment/bush/tyre)
Injury, illness or medical emergency
Mobile vehicle incidents (on site / off site)
Equipment structural failure (impacting on personnel or plant)
Exposure to dangerous/hazardous substances
Immersion in water
Electrocution
Natural storm events including floods
Missing persons
Mechanical energy incident including high pressure fluid release
Interaction with wildlife (livestock, snake bites).

Emergency Equipment / Facilities

Emergency equipment/facilities available in the event of an emergency include the following:

First aid supplies in all vehicles and site mobile offices

Fire extinguishers in all vehicles and site mobile offices
Remote E stops on drilling equipment
Muster points and sign in book at main entry to remote sites
Emergency Services (e.g. QAS, QRFS, and Police).

First Aid
In the event of an incident occurring at site the Supervisors are Senior First Aiders who can provide
immediate first aid to the injured person/s.
First Aid kits, located in all light vehicles, are inspected and re-stocked as required.
The Coal Exploration ERP will be activated, if required.

Risk Rating Scheme

The incident severity level is assessed using BHP Billitons risk rating scheme. Once the incident severity
has been assessed, the initial level of response required to manage the incident from both the field
response and incident management level can be determined.

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Crisis and Emergency Management (CEM) Capability/Training Requirements

Level Competency Requirement Training Program

Individuals Activate an emergency Site induction training

Emergency activation training

Supervisors On Scene Coordinator On-Scene Coordinator training

Certified Senior First aid qualification Senior first aid training

Site The site has a clear understanding of Desktop exercises (once per year)
the BHPB Coal wide emergency Level 2 Mock exercises (once per two-years)
response and business recovery
procedures.

Audits, Reviews and Updates

This Incident Management Manual shall be reviewed every 2 years and after any significant emergency situation
that occurs.

All emergency exercises will be audited and reviewed as part of the debrief process (Appendix 3: Incident Debrief
form)

Section 2 Crisis and Emergency Management Organisation

First Responder/s (FR)
The role of the first responder is to:

Activate the emergency response

Coordinate response actions to contain and control the scene
Provide limited primary medical care
Coordinate assistance by external agencies (e.g. emergency services)
Inform and obtain the necessary support and resources from BHPB Coal Emergency
Management Team (EMT)
Secure the scene.

Emergency Services (QAS, QRFS, Police)

The role of Emergency Services is to take necessary action in response to the incident.

BHPB Coal Support Teams

BHPB Coal support teams are fly-in teams that are on-call to provide specialist support to a site during an
emergency. These teams consist of Media Response Teams (MRTs) and Relative Response Teams
(RRTs) and their primary role is to support the FR, allowing them to focus on the immediate response to
an incident.

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BHPB Coal Emergency Management Team (EMT)

The role of BHPB Coal EMT is to provide support to the FRT and manage the emergency from a business
unit perspective. The EMT will take the lead on communicating with the media and other key stakeholders.

Mutual Assistance Program

The intent of the BHPB Mutual Assistance Program is to ensure organisation-wide support for a site in the
event of an emergency. The deployment of the BHPB sites resources to the affected site is not to proceed
until directed to do so by the Vice President Planning and Technology, EMT Leader or the affected sites
FRT Leader makes a demand for support to mitigate risk of fatality or severe injury.

Section 3 Emergency Response Activation

Activation of Emergency
Due to the remoteness of site in the event of an emergency the first responder must use Mobile
Phone/Satellite phone or vehicle UHF two-way radio.

Mobile/Satellite Phone:

Dial 000 (an operator will ask what service you require Fire- Ambulance-Police)

In a slow clear voice be prepared to state:

Your name
The location of the emergency
Type of emergency injury, fire, environment
Number of people injured (if applicable)
Assistance required.
Remain on the phone ad follow all instructions given by the dispatcher.

If there is no phone service:

UHF channel 5 or 35 (this is a volunteer monitored service)

Call out Emergency, Emergency, Emergency wait up to 30sec for a response from an
Emergency Monitor before repeating

In all instances, the caller is to state:

Your name
The location of the emergency
Type of emergency injury, fire, environment
Number of people injured (if applicable)
Assistance required.
Note: Be direct in your request for assistance. Emergency monitors are not trained to give
medical advice.

Stay on channel, in case further information is required.

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Immediately after activating the emergency response the first responder must contact the Manager
Exploration or the managers 1UP Head of Geoscience and Exploration

The First responder is to remain at the scene, assume the role of Onscreen Coordinator (OSC) and
coordinate actions as required.

Activation - Emergency Management Team (EMT)

If Emergency Services have been activated the Manager Exploration or, if they are the coordinating the
scene, their 1UP Supervisor, must activate the EMT by Calling the Vice President Planning and
Technology

The EMT role is to ensure more people and resources are provided to support the first responder/s who
have activated the emergency.

Aero-Medical Evacuation
All requests for evacuation by a helicopter rescue service are to be made through QAS. No calls are to be
made directly to the helicopter service. QAS will manage this evacuation from the incident site.

Section 4 Roles and Responsibilities

The EMT is activated to ensure more people and resources are provided to support the first responder/s
who have activated the emergency.

Each of the roles involved in the management of an incident shall be designated to the most appropriate
person who responds.

NOTE: Due to the limited number of personnel working on or near the work site, BHPB Coal Exploration
may engage BHPB Coal personnel external to Exploration to assist in the management of the incident.
Duty Cards
Each role has a designated Duty Card which should be adhered to in an emergency. Each Duty Card
holder shall utilise an Actions Log that shall be completed by the person responsible for that Duty Card.

Incident Management Team Leader (Duty Card 1)

(Manager Exploration or, if they are first responder, their 1 Up)
The Emergency Management Team Leader shall immediately communicate directly with the OSC on all
aspects of the emergency situation and review the current status of the emergency. This may include:
Confirm nature and level of alert of emergency
Delegate responsibilities as per duty cards
Liaising with stakeholders (ERT/Emergency Services/Work Place Health and Safety)
Ensuring the site is secure

On Scene Coordinator (Duty Card 2) (Supervisor & Superintendent)

The role of the OSC is to coordinate the response at the scene and ensure that they are provided with the
support required to resolve the emergency. This may include:

Liaising with emergency services agencies at the incident scene

Requesting and coordinating additional people and resources
Keeping the EMT Leader informed of the situation

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Escort Vehicle (Duty Card 3)

The role of the Escort Vehicle is to provide assistance in directing external services to the scene of the
incident. This may include:
Unlocking relevant gates
Meeting Emergency Services on primary roads

Emergency Desk (Duty Card 4)

The role of the Emergency Desk is to attend the Central Queensland Office as soon as possible after
activation, record all actions, response and other critical information and decisions in the Log.
Communications / liaise with BHPB Coal Communications / External Affairs representative. This may
include:
Making/answering calls and relaying messages as requested
Assisting in administrative and support duties
Being first point of contact for people on site
Provide regular updated information to the BHPB Coal Communications / External Affairs
representative
Deliver stakeholder communications provided by BHPB Coal Communications / External Affairs
representative to media, employees/contractors and employees friends and families

First Response Team Member (Duty Card 5)

The role of the First Response Team Member is to attend and assist at the scene of an emergency
when the emergency procedure has been activated.
This may include:
Completing risk assessments to ensure the safety and security of people and assets
Attending to injured personnel within their level of competency
Make the area secure and safe without compromising safety and health standards
Assist the First Responder/OSC and Emergency Services as required

Section 5 Incident Management Room

In the event that an Incident Management Room is required to manage the emergency effectively, utilise
the Central Queensland Office.

Section 6 Communication
Communication Response
When an emergency occurs, the sites Emergency Desk (Duty card 4) must advise the BHPB Coal
Community/ External Affairs Manager.

BHPB Coal is responsible for managing all stakeholder, media enquiries and releases; however, the EMT
and Emergency Desk must be prepared to manage media that arrive on site. In the event that media is
expected to arrive on site Emergency Services (Police) will be called to manage the situation.

Managing Media / Government / General Enquiries

Inform the person that you are not an authorised spokesperson, and as such you are not in a
position to comment or provide detailed information. Transfer the call immediately to the
Communities / External Affairs officer or take their name and contact number and organise for
them to be called back
Log the enquiry on the Individual log sheet.

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Next-of-kin Notification and Management

Notifying next-of-kin of an injury
If a serious injury occurs to an employee as a result of a work related incident, the employees next-of-kin
and other family members require prompt, specific and empathetic assistance.

If the members next-of-kin live local to the site of the injury, the senior manager on site and the victims
immediate supervisor should notify the next-of-kin in a face-to-face visit. In the event that families of
impacted employees are not local to the mine site where the incident occurred, BHPB Coal will co-ordinate
notification through other BHP Billiton Assets in the familys location.

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Duty Cards

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DUTY CARD 1 INCIDENT MANAGEMENT TEAM LEADER

(MANAGER EXPLORATION OR, IF THEY ARE FIRST
RESPONDER, THEIR 1 UP)
Reports to: Head of Geoscience and Exploration

To coordinate with OSC and relay information from the emergency scene to EMT.
RESPONSIBILITIES Tick as
IMMEDIATE ACTIONS Completed
1. Confirm nature and level of alert of emergency 1.

2. Delegate responsibilities as per duty cards

2.
3. Post security/traffic control around the site shutdown all external communications
emails, telephone etc. 3.

4. Fill in individual Action Log (Appendix 1) 4.

DURING INCIDENT
5. Communicate directly with OSC on all aspects of emergency 5.

6. Report implementation of BHPB Coal Emergency Management Team to the Vice 6.

President Production Coal

7. Provide regular updates to the EMT 7.

8. Ensure all necessary support to manage the incident is available 8.

9. Cooperate with, and coordinate the efforts of supporting external agencies 9.

10. Pass on the names and details of the affected personnel to the EMT HR
representative 10.

11. Assist the OSC in providing a comprehensive hand over brief should the Emergency 11.
Services take control of the emergency
12.
12. Manage all aspects of the emergency until it has been declared over by the OSC
POST INCIDENT
13.

13. Participate in the incident Debrief (Appendix 4) 14.

14. Implement a comprehensive investigation and analysis of the emergency situation

15. Complete the full emergency management report and communicate this report to all 15.
the appropriate parties

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DUTY CARD 2 ON SCENE COORDINATOR

(SUPERVISOR & SUPERINTENDENT)
Reports to: Incident Management Team Leader
Coordinate the FRT and ensure that they are provided with the support required to resolve
the emergency. Requesting emergency services to attend the incident scene

RESPONSIBILITIES Tick as
IMMEDIATE ACTIONS Completed
1. Activate emergency services if required and follow their instructions 1.

2. Confirm and record the exact location of the emergency 2.

3. Take control of the incident scene (Assess risk, safety, security) 3.

4. Communicate with other First responders and the IMT 4.

5. Ensure radio silence is maintained and manage all communications
5.
6. Notify Manager Asset Infrastructure or their 1UP (IMT Lead)
6.

7. Requesting and coordinating additional people and resources 7.

8. Confirm an escort vehicle is in place to escort emergency services to incident 8.

location if required
9.
9. Fill in individual Action Log (Appendix 1)

DURING INCIDENT
10.
10. Establish communication, exchange information and coordinate activities with
other relevant response organisations (IMT Leader, Emergency Services) and
appropriate personnel
11.
11. Ensuring the IMT Leader is always informed of the progress of the response
12.
12. Provide assistance and hand over to emergency services when they arrive
13.
13. Liaising with external agencies at the incident scene

14. Communicate end of crisis response internally and externally 14.

POST-INCIDENT

15. Assist in investigation 15.

16. Participate in the incident Debrief (Appendix 4)

16.

17. Complete reports 17.

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DUTY CARD 3 ESCORT VEHICLE

Reports to: On Scene Coordinator
The Escort Vehicle is to provide assistance in directing external services to the scene
of the incident.
RESPONSIBILITIES Tick as
IMMEDIATE ACTIONS Completed
1. Unlocking and open relevant gates 1.

2. Ensuring Helicopter landing areas are free of wild life 2.

3. Fill in individual Action Log (Appendix 1) 3.

DURING INCIDENT
4.
4. Wait for emergency services to arrive and on arrival escort to emergency
scene.
5.
5. Record arrival time of emergency services at mine entrance and incident scene
on Individual Action Log.
6.
6. Check with OSC if more or other services are arriving and escort as required.

7. Maintain site security no entry to unauthorised personnel 7.

POST-INCIDENT
8. Attend the debrief (Appendix 4) 8.

9. Attend the incident post-crisis review 9.

10.
10. Contribute to the incident report

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DUTY CARD 4 EMERGENCY DESK

Reports to: IMT Leader
The Emergency Desk records all actions, responses and other critical information and
decisions in Individual Action Log. Communications / liaise with BHPB Coal
Communications / External Affairs representative.
RESPONSIBILITIES Tick as
IMMEDIATE ACTIONS Completed
1. Go to the Central Queensland Office and set up Emergency Desk 1.

2. Record all actions, responses and other critical information and decisions 2.
in the Individual Action Log 3.

3. Manage all incoming calls Do not provide any information to any person
unless advised to do so by the BHPB Coal Communications / External
Affairs representative. Politely redirect enquiries to the BHPB Coal 4.
Communications / External Affairs representative

4. Fill in individual Action Log (Appendix 1)

DURING INCIDENT
5. Making/answering calls and relaying messages as requested 5.

6. Assisting in administrative and support duties

6.

7. Being first point of contact for people on site

7.
8. Provide regular updated information to the BHPB Coal Communications /
External Affairs representative 8.

9. Deliver stakeholder communications provided by BHPB Coal

Communications / External Affairs representative to media, 9.
employees/contractors and employees friends and families as requested.

POST INCIDENT
10.
10. Attend the debrief (Appendix 4)

11.
11. Attend the incident post-crisis review

12.
12. Contribute to the incident report

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DUTY CARD 5 FIRST RESPONSE TEAM MEMBER

Reports to: On Scene Coordinator
FRT Members assists with the safe management of an incident and attends to any
injured personnel within their competencies until medical help arrives.
RESPONSIBILITIES Tick as
IMMEDIATE ACTIONS Completed
1. Stop operation & proceed to incident site 1.

2. Contact their immediate or indirect Supervisor

2.

3. Do NOT move equipment (unless to make safe)

3.
4. Make the area secure and safe without compromising safety and health
4.
standards

5. Assist the OSC as required 5.

6. Fill in individual Action Log (Appendix 1) 6.

DURING INCIDENT
7. On arrival at the incident scene: conduct risk assessment & communicate 7.
with the OSC. If not present take control of the area until the OSC arrives

8.
8. Look for the persons involved in the emergency (stress panic etc.) organise
assistance and keep them separated from others that were involved
9.
9. Attend to any injured personnel within competencies

10. Provide Assistance and hand over to Emergency Services, if required, when 10.
they arrive
11.
11. Remain at the scene, unless required to move for medical or safety reasons

POST INCIDENT
12. Attend the FRT debrief (Appendix 4) 12.

13. Attend the incident post-crisis review 13.

14. Provide accurate details of the incident and accurate and factual witness 14.
statements
15.
15. Contribute to the incident report

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Appendices

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Appendix 1: Individual Actions Log

NAME ROLE DATE

TIME ACTIVITY/EVENT

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Appendix 2: Contact Detail

All BHPB Coal site within work hours contacts

SITE POSITION PHONE NUMBER

Central Queensland Site Access Centre
T: (07) 4885 8800
Office

BHPB Coal Exploration Management Team contacts

SITE POSITION PHONE NUMBER
Brisbane Vice President Planning & Technology
T: (07) 32275628; M: 0419 649 401
(David Ruddell)
Geoscience and Head of Geoscience and Exploration T: (07) 3329 2146; M: 0404 026 617
Exploration (Kirsty Liddicoat)
Exploration Exploration Manager (Greg ODonnell) M: 0419 136 931
Exploration Site Senior Executive (Rod
T: (07) 33292595; M: 0477 350 352
Macpherson)
Queensland Ambulance Service

NAME TELEPHONE MOBILE PHONE QAS TWO-WAY PAGER

RADIO
Emergency Services 000

Police and Emergency Services

AUTHORITY LOCATION PHONE FAX RESPONSE
TO SITE
Police Moranbah (07) 4941 7178 (07) 49417178
Police Nebo (07) 4950 5120
Police Mackay (07) 4968 3444 (07) 4968 3499
Police Rockhampton (07) 4932 1500 (07) 4922 2302
Fire Moranbah (07) 4941 7333 or 000 (07) 4941 7770
Doctor On Call Moranbah (07) 4941 7268 A H: 0448023319 (07) 4941 6086
Moranbah Hospital Moranbah (07) 4961 4600 (07) 4941 7729
Base Hospital Mackay (07) 4968 6000
Mater Hospital Mackay (07) 4965 5666
QR Elect Control To block line (07) 4951 7212
Officer (07) 4932 0925
QR National 132 332
Poison Information
13 11 26
Centre
Ergon Energy 13 22 96

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Appendix 3: Incident Debrief

Incident number (from log) Date

First Response Leader On Scene

Coordinator
Attendees at rescue

Attendees at debrief

Brief Description of event

(attach time line)

Resources/Equipment Required

Positives/ What went well

Improvements

Equipment damage

Actions or things to be
investigated

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Appendix 4. Maps of BHPB Coal Exploration Leases

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Site Specific Response Plans

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RESPONSE PLANS FOR SITE EMERGENCIES

MAJOR INCIDENT VEHICLE INTERACTION

1. On scene Coordinator to secure scene & control
the situation 1. Secure scene (OSC)
2. Senior First Aiders to assist with medical treatment 2. Devise Rescue Plan
3. Request assistance from emergency services if
3. First Response Team to coordinate external
required
resources e.g. Ambulance, fire, police, 4. Isolate and make area safe
communication and provide medical assistance until 5. Patient care
assistance arrives 6. Minimise environmental contamination
4. Emergency Services to manage incident, prevent 7. Preserve scene
incident from escalating and extract & transportation
patient to medical help FIRE
1. Secure scene (OSC)
Fatality 2. Devise Rescue Plan (Initiate emergency &
a) Manager Exploration to manage according to assistance from QRFS)
BHPB Coal Exploration procedures 3. Isolate / evacuate area
b) BHPB Coal Emergency Management Team to 4. Make people/area safe
be engaged 5. Preserve scene
Grass / Bush
PERSONAL INJURY a) Do not fight
Collapse a) Protect people/surrounding assets (move
Commence CPR and raise Emergency procedure. equipment if safe to do so
b) Check fire breaks
Danger. (To yourself) Tyre
Response. (Check patient) a) 300m exclusion zone
Airway. (check for obstruction) b) Do Not Fight
Breathing. (Look, Listen and Feel.) c) Monitor area/24hr standoff
Circulation. (Check pulse) Mobile Equipment
Defibrillation (if required/available) a) Request assistance from Emergency Services
b) Do not approach from side risk of tyre explosion
Ressuscitation - 30 compressions / 2 inflations. 4 Buildings
cycles/p/mm. a) Fight from exterior if safe to do so
b) Protect exposures
Lacerations LPG Gas
1. Apply direct pressure to the wound, sterile if a) Ground monitor
possible. b) Cool with water spray
2. If bleeding continues, add extra dressings, never Fuel
remove the original dressing. a) Evacuate site/close access roads (1000m)
3. Elevate the injured body part, and keep the b) Ground monitor
casualty as calm as possible. c) Cool with water spray to prevent vapour build up if
Falls safe to do so
Causality complains of pain in a limb after a fall or impact
type injury, ELECTRIC SHOCK
1. Secure scene (OSC)
1. Keep the casualty calm and in a comfortable
position. 2. Devise Rescue Plan
2. Call for medical aid to assist. 3. Isolate
3. Splint the injured limb before moving. 4. Make people/area safe
5. Treat and always transport to medical help
6. Preserve scene

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ENVIRONMENTAL INCIDENTS

General spills
ELECTRIC SHOCK(cont.) 1. All spills are to be reported to the supervisor.
2. Contain any spill as soon as possible.
Power line contact 3. Call for assistance using the emergency procedure if
required.
a) Be aware of downed electrical wires 4. Spills are to have a windrow/bund established
b) Evacuate area in case of tyre explosion around the area to contain all the material.
c) Power isolated by qualified electrician before 5. Treat the affected area with absorbent material.
extraction 6. Remove contaminated material by placing into drums
or a skip.
d) Extraction by:
7. Contaminated material must be disposed of by a
o Jumping across to truck of similar size licensed contractor.
o Jumping away from truck and quickly exit area
from front of truck SUBMERSION
o Do not touch both truck / truck and ground at
the same time 1. Secure scene (OSC)
2. Devise Rescue Plan
HAZARDOUS SUBSTANCES 3. Do not enter water unless secured and wearing a
1. Secure scene (OSC)
flotation device
2. Devise Rescue Plan
4. Make People / area safe
3. Identify Hazmats & obtain copy of MSDS
5. Secure & throw line
4. Monitor
6. Preserve scene
5. Safe approach
6. Minimise environmental contamination
7. Make people/area safe
8. Decontaminate
9. Preserve scene
10. Maintain personal hygiene

Environmental Spill
a) Contain spill using windrow, spill response
materials

Chemical/fuel Spill
b) Follow MSDS guidelines

Radiation
a) Contact Radiation safety officer
b) Follow Hazmat guidelines

HIGH PRESSURE INJECTION

1. Treat immediately
2. Clean & dress wound with firm bandage (not
pressure bandage)
3. Immobilise , elevate, maintain nil by mouth, (pain
relief as required)
4. Contact Dr for directions on where to send the
patient
5. Completed High Pressure Injection Injuries Form
(include time of injury) and send with MSDS to
hospital with patient

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