Professional Documents
Culture Documents
N
urses are connected around the world by the hanced through analysis of written stories. Stories take
knowledge they share and by their caring experi- nurses back to a deeply etched memoryperhaps a time
ences. Nurses are known to be caregivers, but the when a patient made a difference in the life of a nurse,
term caring and the work of nurses are often difficult to or maybe the nurses action affected a patient. It is the
describe. Nurses bring to the caring experience a complex nurses story that tells us about trusting relationships
interplay of analysis, interpretation, and technical skill. (Leight, 2002).
Nursing is unique and innovative. Nursing is a forum for Leaders in nursing continuously stress the importance
narrative, with accounts that are rich and multidimen- of telling our stories. The use of storytelling to better
understand practice has been endorsed (Bailey & Tilley,
Received: July 27, 2006 2002; Bond, Mandleco, & Warnick, 2004; Killen, 2002;
Accepted: January 24, 2007 Koening & Zorn, 2002; Maher, 2003; Overcash, 2004;
Dr. Hudacek is Professor of Nursing, Department of Nursing, Uni- Skott, 2001).
versity of Scranton, Scranton, Pennsylvania. The need to share the human experience in day-to-day
The author thanks Drs. Dona Carpenter and Mary Jane DiMattio life is persuasive and obligatory. In nursing, it is a way
for their review of the manuscript. to reflect on clinical practice and the magnitude of car-
Address correspondence to Sharon S. Hudacek, EdD, APRN, ing and why working at the bedside matters. However,
Professor of Nursing, University of Scranton, 323 McGurrin Hall, practice narratives (i.e., caring accounts of nurses) are un-
Scranton, PA 18510; e-mail: Hudaceks1@scranton.edu. derreported. It is time for nurse researchers to break this
silence and illuminate caring practices that truly make a Argentina, Australia, and Cuba were collected during a
difference in patients lives. 12-month period. Twenty-five percent of the stories came
The purpose of this qualitative investigation was to from nurses who cared for patients in other countries.
describe the dimensions of caring used by nurses as they
relate to and clarify the practice of professional nursing. Data Generation and Collection
An understanding of the day-to-day caring experiences of Each nurse was asked to recall in writing one caring
nurses is essential to meaningful and appropriate descrip- practice that made a difference in his or her life or ca-
tors of professional nursing work. This knowledge can be reer. A guide question was used to initiate the dialogue.
used by the profession to differentiate nurses from other The guide question was, Describe one caring practice
caregivers and to describe the often silent but powerful that made a difference in your life and in the life process
work that nurses do every day. of a patient you have cared for in your nursing career.
The question stimulated nurses to reflect on a moment in
Method nursing that illustrated a meaningful caring practice. Two
hundred stories were returned in the form of typed, hand-
Study Design written, or electronic mail. Consent forms were returned
The analysis performed in this study followed Giorgis with each story. Each story narrative was read three times
(1985) methodology for existential phenomenology. Exis- for a general sense of the whole. Specific meaning units
tential phenomenology is qualitative research, which ad- were noted. The meaning units or caring practices were
vocates going to the experience (i.e., the everyday world reflected on and synthesized into a narrative describing
of people). Giorgi developed this method for psychological the dimensions of caring.
research so that individuals could describe their everyday
experiences. It is a method that aligns with the philosoph- Data Analysis
ical beliefs of Speigelberg (1972) and Valle and Halling The phenomenological method was used as described
(1989), who advocated subjective and first-person experi- by Giorgi (1985) to analyze data. The four steps used to
ence. Interpreting expressions that occur in the everyday guide this study were:
world where people are living through various phenomena l Reading the narratives for a general sense of the
is divided into constituents of narratives, called meaning l Synthesizing meaning units into a consistent struc-
units. Meaning units are evaluated for common descrip- ture of learning.
tion and insight (Giorgi, 1985).
The goal of this study was to describe the caring prac- Authenticity and Trustworthiness of Data
tices of nurses through analysis of their stories. Data were Each story was read to get a sense of the story and its
analyzed by getting a sense of the nurses story, reflecting general meaning. The story was then read a second time,
on meaningful stories and meaning units, and synthesiz- and meaning units that emerged were documented by four
ing these data into specific dimensions of caring. Giorgis research assistants. Each research assistant was trained
(1985) work was used because the intent of the method to identify key words and thematic expressions. The as-
is to use everyday phenomena, reflect on what is said, sistants were experienced in phenomenological research
and transform this expression into meaning units. Giorgi and data analysis. Research assistants made constant
(1985) stated: The more subjects there are, the greater links within the story meaning units. Synthesis of mean-
the variation and better the ability to see what is essen- ing units revealed seven dimensions of caring.
tial (p. 19). Research assistants reviewed the stories and kept
notes about the raw data and meaning units to establish
Sample reliability. Reliability was addressed using the procedures
The institutional review board of the university and written by Streubert and Carpenter (1999). For each story,
the nursing departmental review board both approved nurses identified the experience as their own (credibility),
the study. RNs immersed in direct community-based care the researchers read the story in terms of story analysis
were voluntary participants. The Sigma Theta Tau In- (auditability), and results were established as meaningful
ternational membership global database, which included in the nursing profession (fittingness).
approximately 120,000 names of RNs, was used to invite
participation. Members were mailed a packet of study in- Findings
formation (i.e., a description of the study, the guide ques-
tion, a consent form, and a postage-paid envelope). A call Nurses are unique caregivers who make a difference in
for nurse stories was published in a nursing journal with patients lives. Their work at the bedside of patients and
a wide international circulation. Two hundred narratives in the community not only matters, but can be life saving.
from nurses in the United States, Slovakia, Tokyo, Tekrit, Their stories indicate that nursing goes far beyond techni-
ness give purpose to the work. What is important to nurses, are built on scientific knowledge, clinical decision mak-
ultimately, is protecting the patient and his or her privacy. ing, and critical thinking. They bespeak pride and com-
Within advocacy are great connections and relationships. mitment. Caring, compassion, spirituality, community
Nurses report that they often feel like part of the family. outreach, providing comfort, crisis intervention, and going
They care for certain patients for weeks or months. Some- the extra distance are palpable in the narratives studied.
times, nurses even add the small courtesy of picking up cof- This investigation has provided evidence of how nurses
fee for the grieving family as part of their morning routine. care. Caring entails commitment, kindness, and respect
Mr. and Mrs. C were both hospitalized in different for patients. You cannot teach caring; it is affective, part
units. Mrs. C was my patient. She told me she has not seen of being, inherent. Stories in this study have given insight
[Mr. C] in 3 weeks and that has been very hard. I checked into the feeling side of nursing. The value for nursing is
on Mr. Cs condition. He would probably be discharged back in the profound action and engagement of nurses with pa-
to the nursing home in a few days. I spoke to his nurse and
tients and their families. The value for society is in learn-
arranged for husband and wife to have dinner together
that night. Eyebrows penciled, lipstick in place, she abso- ing how nursing actions save lives.
lutely glowed. As I wheeled her into her husbands room, To know exactly what nurses do and do well is captured
I saw him turn his gaze and attempt a smile. I saw Mr. C. in the story. The story is truth. It is simply good nursing
mouth I love you and she replied the same. work. How nurses care and the meaning of caring in our
I found out that Baby Es mother only had 30 cents profession are better known.
with her. There was no way I was letting this women go
without enough money to buy a can of soda. I had 4 dol- References
lars. I said to the staff, Did you have lunch yet? They
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describe who the nurse is, how caring involves many di- nal of Nursing Education, 41, 393-399.
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