CHRIS THURMAN

{ 3.5 YEARS MANAGEMENT EXPERIENCE } { OVER 10 YEARS CUSTOMER SERVICE EXPERIENCE } Contact:
Driven, energetic, self-starter passionate about succeeding in everything I do. chris.a.thurman@gmail.com
Motivates others | Provides well thought out solutions | Welcomes responsibility 801.633.4233

EXPERIENCE SKILLS
SENIOR ACCOUNT EXECUTIVE - Womply, Lehi, UT Management / Leadership
July 2017 to Present Training / Coaching
Senior Salesperson for SaaS company. Responsible for the entire sales process from cold- Web/UI/UX Development
calling, to closing, to onboarding and follow-up. Promoted from SDR to Senior Account Metrics Tracking & Analysis
Executive after only 8 days on the floor. Interviewing

CUSTOMER SERVICE ASSOCIATE - Lowe's, Lehi, UT Technical Knowledge:

July 2016 to July 2017 HTML5
Worked at Lowe's when I moved to Utah and began my degree at SLCC. Provided excellent CSS3
customer service and product knowledge. Worked as Sales Specialist in the Flooring Department. JavaScript
Maintained inventory counts and replenishment for entire Lumber Dept. Bootstrap
Mac & PC
REALTOR - Century 21 Affiliated, Appleton, WI MS Office Suite
May 2015 to May 2016
Provided excellent customer service and counsel to all my clients. Lead management using in-
house CRM, sales, contract knowledge, negotiating skills. EDUCATION

MUSIC DEPARTMENT DIRECTOR - Christ the Rock Community Church, Menasha, WI Associate of Science in
April 2012 to August 2015 Computer Science (in progress)
Managed 3 team leaders and over 30 team members as the Music Department Director. Salt Lake Community College
Set regular goals and metrics for my team leads, with check-ins and progress reports, performed
one-on-ones with team members, budgeting, forecasting, scheduling, and other management Computer Science Fundamentals
duties. Interviewed potential new team members. Led objectives and facilitated meetings for Certificate (completed)
multiple planning teams. Salt Lake Community College

SALES SUPPORT ANALYST - Simplify, The Woodlands, TX

2010 to 2012
Worked in a customer support role managing approximately 80-100 trouble tickets daily.
Supported the sales team by providing cost analysis for potential clients, and supported current
clients. Extensive use of MS Excel including formulas and vlookup.

REALTOR - Self-Employed, Houston, TX

2005 to 2012
Owned successful real estate business for 7 years listing and selling primarily foreclosure
properties in the Greater Houston Area.