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MD
44,5 Designing the strategic planning
process: does psychological
type matter?
598
David Jennings and John J. Disney
Nottingham Business School, Nottingham Trent University, Nottingham, UK
Received October 2005
Revised February 2006
Accepted February 2006
Abstract
Purpose The purpose of this paper is to provide a review of the empirical literature concerning the
design of the strategic planning process and its relationship to environmental, organizational, strategic
and psychological factors. The paper aims to focus on psychological type and its relationship to
planning preferences.
Design/methodology/approach A study of 187 managers profiling their psychological type
(using a short version of the MBTI, Myers Briggs Type Indicator) and their preferences towards
configuring the strategic planning process. A review of the literature finds inconsistent conclusions.
The results of a study of the relationship between psychological type and planning preferences are
reported.
Findings The study finds some inconsistent evidence for the importance of psychological type but
greater support for the conclusion that the characteristics of strategic situations, rather than a
managers psychological type, determine configuration of the strategic planning process.
Research limitations/implications The existing bias towards examining the environmental,
organizational and strategic context of organizations appears to be the more appropriate path for
developing explanations of strategic planning design.
Practical implications For managers involved in the practice of planning the literature review a
basis is provided for reviewing their own planning process. Educators and trainers using the MBTI in
planning simulations should be aware of the lack of its reliability in predicting preferences concerning
planning.
Originality/value The article reviews contextual studies that have implications for the design of
the strategic planning process and develops understanding of a comparatively neglected contextual
factor, psychological type.
Keywords Design, Organizational planning, Psychology, Type testing
Paper type Research paper
Strategic planning
Strategic planning is a commonly used management process, employed by managers
in both the private and public sector to determine the allocation of resources in order to
develop financial and strategic performance. A survey of USA and European
companies by Bain and Co. (2003) finding that strategic planning was used by eighty
nine per cent of the sampled companies.
There appears to be general agreement among strategic planning researchers that
Management Decision the process consists of three major components: formulation (including setting
Vol. 44 No. 5, 2006
pp. 598-614 objectives and assessing the external and internal environments); evaluating and
q Emerald Group Publishing Limited
0025-1747
selecting strategic alternatives; implementation and control (Hopkins and Hopkins,
DOI 10.1108/00251740610668860 1997).
Within its use as a resource allocation process the strategic planning process can Designing the
serve a number of organizational roles. Enabling organization-wide response to strategic
environmental change. Protecting core technologies through helping to recognize and
address uncertainties. Providing an integrative device to address potential synergies planning process
and acting as a basis for divisional and business control (Grant, 2003, Lorange and
Vancil, 1995). The development of strategy is an ongoing and often dispersed process.
The strategic planning process forms a part of the administrative context established 599
by corporate management, the formal planning and control system acting to bound,
encourage and shape the emergent aspects of strategy development (Chakravarthy and
White, 2002; Finkelstein and Hambrick, 1996). The effective use of planning review
also helps to develop and share intelligence, challenge and develop assumptions and
hence inform the strategy process (Kaplan and Beinhocker, 2003).
Goal orientation
Psychological preferences have been associated with particular goal orientations. A
number of descriptions of the goal orientations of particular psychological types show
substantial agreement. For example, ST individuals are described as associated with
narrowly economic goals and an emphasis upon financial aspects of performance. In
contrast the goals of NF and SF individuals serve the personal and social needs of
stakeholders, for SFs the concern is for individuals (Haley, 1997; Nutt, 1979; Mitroff
and Kilmanns, 1975).
Psychological type has also been associated with the time horizon of goals, Haley
and Stumpf (1989) propose that both STs and SFs tend to focus on short-term problems
and goals, NTs and NFs emphasizing longer term plans and goals.
While the above consideration of type, largely based upon managers accounts of
ideal organizations, appears to provide a set of contrasting goal orientations, Hoy and
Hellriegels (1982) study of business managers failed to find a relationship between
psychological type and the rating by managers of a range of organizational goals.
The study
To further develop understanding of the relationships between psychological type and
strategic planning preferences a study was conducted based upon a sample of one
hundred and eighty seven managers attending postgraduate courses in management.
Each respondent completed a sixty item version of the MBTI and a separate
questionnaire asking them to define (by Likert scales) how they would prefer to
organize planning activity in each of three distinct situations briefly presented by case
studies. The three situations were based upon Miller and Friesens (1977) archetypes,
empirically derived sets of organizational and strategy-making variables. The three
situations present the respondents with a diverse range of strategic situations for
which to consider the preferred configuration of planning processes. For this study the
indicators of associated scanning and decision making behaviour were removed from
each of the archetypes to provide 40 to 50 word cases. The three cases are summarized
as follows:
(1) innovation, an organization that is run by an entrepreneur, highly changeable
environment, proactive organization;
MD (2) diversified, an organization that provides products for a wide variety of
44,5 markets, complex and changing environment; and
(3) dominates, the strongest organization in its market, the organizations external
environment is not particularly challenging.
Using seven point Likert scales respondents described how they would prefer to
606 organize planning in each situation as they addressed the following eight planning
choices, based upon single item scores derived from the strategic planning literature
(reviewed above):
(1) strategic development to follow precise plans widely accepted throughout the
organization/Evolve strategic development through trial and error;
(2) a planning process following an agreed schedule with written plans/Informal
planning activity with unwritten plans;
(3) centralization/decentralization of goal setting;
(4) centralization/decentralization of strategy formulation;
(5) frequency of monitoring strategic plans (monthly/yearly or less often);
(6) the basis for controlling business units: strict adherence to profit
budget/strategic milestones;
(7) basing strategy upon the companys internal resources/trends and events in the
external environment; and
(8) the importance of management techniques when developing plans
(Essential-Unimportant).
608
Table II.
scale rating)
situation. Mean rating
and standard deviation
Psychological type and
Planning intention 3.41 1.78 3.25 1.72 3.76 1.75 3.45 1.81 4.39 1.69 3.14 1.68 2.63 1.43
Planning formality 3.13 1.52 2.84 1.39 3.19 1.53 2.86 1.58 3.78 1.62 2.56 1.25 2.38 1.17
Goal centralization 3.43 1.42 3.98 1.49 4.45 1.43 3.74 1.48 3.76 1.57 4.02 1.47 3.76 1.41
Strategy centralization 3.52 1.39 3.75 1.54 4.31 1.67 3.65 1.54 3.71 1.56 3.88 1.55 3.57 1.51
Monitoring frequency 2.85 1.48 3.27 1.72 2.90 1.76 2.66 1.59 2.39 1.36 2.55 1.44 3.87 1.74
Control type 4.00 1.46 4.01 1.56 3.98 1.69 4.17 1.62 4.10 1.56 4.19 1.51 3.92 1.67
Focus of analysis 4.49 1.68 4.65 1.63 4.93 1.63 4.72 1.69 5.09 1.48 5.22 1.33 3.72 1.73
Technique importance 2.91 1.38 2.67 1.29 2.69 1.51 2.35 1.29 3.00 1.51 2.21 1.14 2.49 1.21
Notes: ST Sensing/Thinking (23); SF Sensing/Feeling (74); NT Intuition/Thinking (14); NF Intuition/Feeling (76); Innovation (187); Diversified (187); Dominates
(187)
Designing the
Personality type Situation
Variable ST SF NT NF Innovation Diversified Dominates strategic
Planning intention Diversified * Innovation * Diversified *
planning process
Dominates * Dominates * Innovation *
Planning formality Diversified * Innovation * Innovation *
Dominates * 609
Goal centralization NT * ST * NT *
NF *
Strategy centralization
Monitoring frequency NF * SF * Dominates * Dominates * Innovation *
Diversified *
Control type
Focus of analysis Dominates * Dominates * Innovation *
Diversified *
Technique importance NF * ST * Diversified * Innovation * Innovation * Table III.
Dominates * Psychological type and
situation, multiple
Notes: ST Sensing/Thinking; SF Sensing/Feeling; NT Intuition/Thinking; NF Intuition/Feeling; comparison of means
*p value #0.01 (Tukey)
Conclusions
Psychological type appears to be of less importance than the characteristics of specific
610 strategic situations in determining design of the strategic planning process. It is likely
that within an organizational setting the role of psychological type would be further
limited. The present study is based upon the use of case situations that necessarily lack
the pervasive effects of context and history present in organizational settings. Such
effects can be expected to further limit the relevance of psychological type in the design
of the planning process. Training may also act as a constraint, Catford (1987) finding
that previous training predicts the problem solving approach adopted more than
psychological type.
The study and literature review reported in this article provide conclusions for
planning practitioners and also for academic researchers and educators.
In the literature of psychological type numerous studies (reviewed by Myers and
McCaulley, 1985) have established distinct psychological type profiles for particular
professional groups. Langs (1997) study of those engaged in strategic planning as their
profession is consistent with that body of study. Lang identified a modal psychological
type for professional strategic planners, (NTJ). The implication is that type can be used
as a psychometric instrument to select candidates for this professional role. The
present study indicates that due to the importance of situational factors this conclusion
must be treated with caution. In addition Byrne (1997) points to both the possibility of
the wrong type in a profession being an unhappy misfit and the possibility of such an
individual making an unusual contribution to the profession. Management tasks may
be practiced in a number of ways with the possibility of each approach being effective.
A useful direction for further research concerning psychological type may be found in
studying the planning preferences of those planners whose psychological type is at
variance with that expected for their professional role.
The implications of psychological type differences for the acceptability of a
particular configuration of the planning process appear to be slight and may not be
consistent with expectations based upon psychological type theory. Such differences
may be better addressed by participants aiming to develop flexibility in their
preferences rather than by attempting to establish planning teams with particular
mixtures of members based upon psychological type characteristics. Planning
practitioners should accept a contingency based view towards the design of strategic
planning processes, attempting to achieve consistency of the planning process with the
wider, and changing, environmental, organizational and strategic context.
The study reported in this article is consistent with the conclusion that the
characteristics of strategic situations, rather than mangers psychological type,
determine the configuration of the planning process. Strategic situations are dynamic
and hence require reconfiguration of the planning process (Grant, 2003, Jennings, 2000).
Such reconfiguration invites further study of how both planning professionals and the
wider group of managers engaged in planning learn to plan (Brews and Hunt, 1999),
and to revise their planning approach in order to maintain a correspondence between
the planning process and the changing strategic situation.
The study also has implications for educators and trainers who use the Myers Designing the
Briggs Type Indicator with students and managers to profile psychological type and strategic
thence to form teams for exercises such as simulations. On the basis of the literature
review and the study the MBTI does not appear to provide a reliable indicator of planning process
preferences towards the task of planning and may not be useful for selecting teams
taking part in planning orientated simulations nor interpreting team performance.
611
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614
Application questions
(1) Strategic planning is a common management activity, but it involves a lot of people and
time. Looking at the organizational roles which planning may serve (page 1) can you
clearly identify what the planning process in your organization is intended to achieve?
(2) From a study of six hundred organizations Brews and Hunt (1999) conclude that it
typically requires a period of four years for an organization to learn how to plan, how to
adapt the planning process so that planning improves organizational performance. If
there are doubts about the effectiveness of your own planning process is that due to a
failure to learn how to plan?
(3) Managers need to design their planning processes to fit their organizations
environmental and organizational context. On the basis of Table I is your planning
process consistent with the context it operates in?
(4) Some indication of our own psychological type can be found by reflecting on our own
preferences and behaviour. Page 5 lists some of the characteristics associated with the
four preferences that constitute psychological type (Extraversion-Introversion,
Sensing-Intuition, Thinking-Feeling, Judging-Perceiving). While this article questions
the significance of the relationship between psychological type and choices concerning
the planning process the concept of psychological type may be useful in prompting us to
attempt to develop those preferences which are relatively neglected. For example if, like
perhaps the majority of managers, you tend to emphasize Sensing, Thinking and
Judging could you set out to also foster Intuition, Feeling and Perceiving. Each has a
valuable role in our work as managers. Within Jungs theory developing our range of
preferences is a necessary part of our self development.