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2015 McGraw-Hill Education B/E/C FACT SHEET Q1

TITLE
Organizational Behavior, 7e
COURSE
McShane/VonGlinows Organizational Behavior, 7e is used in organizational behavior courses found in Management
departments at both the undergraduate and graduate level. Organizational behavior can be the first course in the
management discipline but sometimes follows the principles of management course. OB is a very segmented market and
professors may choose a particular book based on: 1) Number of chapters on micro topics that deal with individuals and
teams motivation, values, emotions, personality, decision making, teams, etc., 2) Number of chapters on macro topics
that deal with the organization as a whole organizational change, organizational culture, organization structure and
design, 3) Availability of case-oriented or experiential activities.
OVERVIEW
Organizational Behavior, 7e by McShane/Von Glinow helps everyone make sense of Organizational Behavior, and
provides the conceptual tools to work more effectively in the workplace. This author duo continue the trailblazing
innovations that made previous editions of Organizational Behavior recognized and adopted by the new generation
organizational behavior (OB) instructor.

The McShane and Von Glinow product is acclaimed for:


Readability, presentation of current knowledge
Linking OB concepts and theories with reality
Strong International/Global orientation
Contemporary Theory Foundation (without the jargon)
Active Learning and Critical Thinking Support
Textbooks philosophy--OB knowledge is for everyone, not just traditional managers.

Organizational Behavior, 7e is written in the context of these emerging workplace realities. This edition explains how
emotions are the foundation of employee motivation, attitudes, and decisions; how social networks generate power and
shape communication patterns; how self-concept influences individual behavior, team cohesion, and leadership; and how
adopting a global mindset has become an important employee characteristic in this increasingly interconnected world.
This book also presents the reality that organizational behavior is not just for managers; it is relevant and valuable to
anyone who works in and around organizations.
NEW FEATURES
New! SmartBookFueled by LearnSmartSmartBook is the first and only adaptive reading experience available
today. Distinguishing what a student knows from what they dont, and honing in on concepts they are most likely to forget,
SmartBook personalizes content for each student in a continuously adapting reading experience. Reading is no longer a
passive and linear experience, but an engaging and dynamic one where students are more likely to master and retain
important concepts, coming to class better prepared. Valuable reports provide instructors insight as to how students are
progressing through textbook content, useful for shaping in-class time or assessment. As a result the adaptive reading
experience found in SmartBook, students are more likely to retain knowledge, stay in class and get better grades.

New! Diagnostic and Adaptive Learning of Concepts: LearnSmart Students want to make the best use of their
study time. The LearnSmart adaptive self-study technology within Connect Management provides students with a
seamless combination of practice, assessment, and remediation for every concept in the textbook. LearnSmarts
intelligent software adapts to every student response and automatically delivers concepts that advance the students
understanding while reducing time devoted to the concepts already mastered. The result for every student is the fastest
path to mastery of the chapter concepts. LearnSmart
Applies an intelligent concept engine to identify the relationships between concepts and to serve new concepts to
each student only when he or she is ready.
Adapts automatically to each student, so students spend less time on the topics they understand and practice
more those they have yet to master.
Provides continual reinforcement and remediation, but gives only as much guidance as students need.
Integrates diagnostics as part of the learning experience.
Enables you to assess which concepts students have efficiently learned on their own, thus freeing class time for
more applications and discussion.
New/Updated: Chapter-opening case studies, captioned photos, and Global Connections are new or substantially
revised.

Completely updated with new information added throughout: Examples include organizational citizenship behaviors,
elements of task performance, the importance of role clarity, predictors of moral intensity, and mindfulness in ethical
behavior (Chapter 2); types of emotions, emotions and attitudes, and emotional labor (Chapter 4); recent job design
knowledge about the social characteristics of a job as well as its predictability or information processing demands
(Chapter 6); task conflict, emotional stability, and conflict avoidance strategies (Chapter 11); the matrix structure topic
(Chapter 13); and the section on changing and strengthening organizational culture (Chapter 14).

Chapters on teams and leadership have been significantly revised:


Chapter 8 has received substantial revisions: the discussion of task characteristics now points out the tension
between task complexity and task ambiguity; virtual teams topic incorporates the emerging concept of virtuality;
the team decision-making section now includes brainwriting as a team structure to improve creative decisions in
teams; task interdependence and team norms are now outlined; and groupthink has been replaced with
overconfidence as a team decision making constraint.
Chapter 12 has been completely reorganized and revised: transformational leadership perspective is
discussed first and includes encourage experimentation as one of the four transformational leadership activities;
managerial leadership perspective is discussed second and is described and contrasted with transformational
leadership; and managerial leadership perspective incorporates earlier behavioral leadership concepts,
contemporary contingency leadership theories, and servant leadership.

RETAINED FEATURES
Global Focus This book has been crafted around the reality that we live in a world of increasing globalization and the
Seventh Edition continues this global focus by introducing the theme in the first chapter and by discussing global and
cross-cultural issues in many other chapters. Every chapter includes truly global examples, not just how American
companies operate in other parts of the world.

Real-World Examples for the Global Workplace A signature feature of this book is its vivid, real-world, global stories
and examples in every chapter. The opening vignettes set the stage for the chapter. Captioned photos visualize OB
concepts in the emerging global workplace. The Connections feature presents more detailed vignettes.

Currency and research - Strongly anchored in contemporary research, Organizational Behavior has introduced several
emerging OB concepts and practices, such workplace emotions, appreciative inquiry, Schwartzs values model, strengths-
based coaching, and employee engagement. This edition continues that leadership with new knowledge on self-concept,
social networks, social media, and global mindset.

Self-Assessments - Self-assessments are an important and engaging part of the active learning process. This edition
features more than four dozen self-assessments, including new scales such as proactive personality, romance of
leadership, work centrality, sensing-intuitive type, and learning goal orientation. Many self-assessments are available
online in Connect, and each chapter presents one fully in text.

Writing style - Organizational Behavior engages students with a writing style that appeals to their learning process. It
suppresses the jargon, sprinkles the writing with interesting real-world incidents, and cuts out theories that have outlived
their usefulness. This edition also adds enticing factoids interesting surveys or data related to specific topics.

Team /Experiential exercises found in each chapter These entertaining and informative activities help students to
experience OB concepts, rather than just read about them. McShane and Von Glinow offer one or more exercises in each
chapter.

Captioned photos Every chapter has eye-catching photos with detailed captions, mostly about specific companies,
These captioned photos, as well as the opening vignette to each chapter and lengthier examples called Connections
that appear in most chapters, make the concepts more interesting in meaningful for students.

Connect Management is an online assignment and assessment solution that connects students with the tools and
resources theyll need to achieve success. McGraw-Hill Connect Management helps prepare students for their future by
enabling faster learning, more efficient studying, and higher retention of knowledge. Connect Management offers you and
your students powerful tools and features that optimize your time and energies, enabling you to focus on course content,
teaching, and student learning. Connect Management also offers a wealth of content resources for both instructors and
students. This state-of-the-art, thoroughly tested system supports you in preparing students for the world that awaits. For
2015 McGraw-Hill Education B/E/C FACT SHEET Q1
more information about Connect, go to www.mcgrawhillconnect.com, or contact your local McGraw-Hill sales
representative for access to an instructor account. Features of Connect are:
New! LearnSmart ensures your students are learning faster, studying more efficiently, and retaining more
knowledge. It pinpoints concepts the student does not understand and maps out a personalized study plan for
success. Based on students' self-diagnoses of their proficiency, LearnSmart intelligently provides students with a
series of adaptive questions. This provides students with a personalized one-on-one tutor experience.
Interactive Applications provided for each chapter of the textbook allow instructors to assign application-focused
interactive activities, engage students to do management, stimulate critical thinking, and reinforce key concepts.
Students apply what theyve learned and receive immediate feedback. Instructors can customize these activities
and monitor student progress.
Self-Assessments: Students have the opportunity to take a short self-assessment and then apply the results of
their self-assessment to chapter concepts.
Connect Library Resources A one-stop shop for a wealth of assets, making it quick and easy for instructors to
locate specific materials to enhance their course. The Asset Gallery in the Connect Library includes (all our) non
text-specific management resources, such as, Self-Assessments, Test Your Knowledge exercises, and videos
along with text specific instructor materials.

Connect Plus Management A seamless integration of a media rich eBook and Connect Management. Connect Plus
Management provides all of the Connect Management features plus the following:
An integrated eBook, allowing for anytime, anywhere access to the book materials.
Dynamic links between the problems or questions you assign to your students and the location in the eBook
where that problem or question is covered.
A powerful search function to pinpoint and connect key concepts in a snap.

Video DVD/Organizational Behavior Vol. 2 (ISBN: 9780077556983): This collection of videos features interesting and
timely issues, companies and people related to organizational behavior and interpersonal skills.

CREATE, our Custom Textbook Option: Craft your teaching resources to match the way you teach! With McGraw-Hill
Create, www.mcgrawhillcreate.com, you can easily rearrange chapters, combine material from other content sources, and
quickly upload content you have written, like your course syllabus or teaching notes. Find the content you need in Create
by searching through thousands of leading McGraw-Hill textbooks. Arrange your book to fit your teaching style. Create
even allows you to personalize your books appearance by selecting the cover and adding your name, school, and course
information. Order a Create book and youll receive a complimentary print review copy in 35 business days or a
complimentary electronic review copy (eComp) via email in about one hour. Go to www.mcgrawhillcreate.com today and
register. Experience how McGraw-Hill Create empowers you to teach your students your way.

Tegrity Campus is a service that makes class time available all the time by automatically capturing every lecture in a
searchable format for students to review when they study and complete assignments. With a simple one-click start and
stop process, you capture all computer screens and corresponding audio. Students can replay any part of any class with
easy-to-use browser-based viewing on a PC or Mac. Tegrity Campus is available stand-alone or within Connect.

Blackboard Partnership McGraw-Hill and Blackboard have teamed up to simplify your life. Now you and your students
can access Connect and Create right from within your Blackboard course all with one single sign-on. The grade books
are seamless, so when a student completes an integrated Connect assignment, the grade for that assignment
automatically (and instantly) feeds your Blackboard grade center. Learn more at www.domorenow.com.

MHCampusTM: McGraw-Hill Campus is a new one-stop teaching and learning experience available to users of any
learning management system. This institutional service allows faculty and students to enjoy single sign-on (SSO) access
to all McGraw-Hill Higher Education materials, including the award winning McGraw-Hill Connect platform, from directly
within the institutions website. McGraw-Hill Campus provides faculty with instant access to all McGraw-Hill Higher
Education teaching materials (e.g. eTextbooks, test banks, PowerPoint slides, animations and learning objects, etc),
allowing them to browse, Search, and use any instructor ancillary content in our vast library at no additional cost to
instructor or students. Students enjoy SSO access to a variety of free (e.g. quizzes, flash cards, narrated
presentationsetc.) and subscription based products (e.g. McGraw-Hill Connect). With this program enabled, faculty and
students will never need to create another account to access McGraw-Hill products and services. Learn more at
www.mhcampus.com.

Assurance of Learning Ready


Many educational institutions today are focused on the notion of assurance of learning, an important element of some
accreditation standards. Organizational Behavior is designed specifically to support your assurance of learning initiatives
with a simple, yet powerful solution.
Each test bank question for Organizational Behavior, 7e, maps to a specific chapter learning outcome/objective listed in
the text. You can use our test bank software, EZ Test and EZ Test Online, or in Connect Management to easily query for
learning outcomes/objectives that directly relate to the learning objectives for your course. You can then use the reporting
features of EZ Test to aggregate student results in similar fashion, making the collection and presentation of assurance of
learning data simple and easy.

AACSB Statement
The McGraw-Hill Education is a proud corporate member of AACSB International. Understanding the importance and
value of AACSB accreditation, Organizational Behavior, 7e, recognizes the curricula guidelines detailed in the AACSB
standards for business accreditation by connecting selected questions in the test bank to the six general knowledge and
skill guidelines in the AACSB standards.
The statements contained in Organizational Behavior, 7e, are provided only as a guide for the users of this textbook. The
AACSB leaves content coverage and assessment within the purview of individual schools, the mission of the school, and
the faculty. Although this book and the teaching package make no claim of any specific AACSB qualification or evaluation,
we have within Organizational Behavior, 7e, labeled selected questions according to the six general knowledge and skills
areas.

ADDITIONAL ISBN PRODUCTS


Binder Ready Loose-Leaf Text (ISBN: 9780077636241) - This full featured text is provided as an option to the price
sensitive student. It is a full 4 color text thats three whole punched and made available at a discount to students. The
loose-leaf is also available in a package with Connect Plus.

CourseSmart eBook (ISBN: 9780077636180): Students can save money and obtain online access to their textbook,
anywhere, anytime, or choose to download a copy of the text to their computers hard drives. Students can take
advantage of a smarter way to learn with search capabilities, highlighting and note taking features, and more. The
CourseSmart e-book is compatible with many mobile devices, including the new Apple iPad.

Online Learning Center (OLC) www.mhhe.com/mcshane7e:


The Instructor OLC provides instructors with:
o Instructors Manual Chapter-related materials, including chapter synopses, learning objectives, key terms,
lecture notes and outlines, summaries of key points, answers to review, discussion and case questions,
teaching hints, and suggested project ideas.
o PowerPoint These highly-praised presentations include more than two dozen slides per chapter, each
corresponding to the chapter content that also includes photographs from the text.
o Test Bank The test bank contains a variety of true/false, multiple-choice, and short/long essay questions.
Also included are scenario-based questions, which are application based and use a situation described in a
narrative, with a 3-5 multiple choice test questions based on the situation described in the narrative. The test
bank questions are tagged with Blooms Taxonomy levels and AACSB requirements. EZ Test is a flexible and
easy-to-use electronic testing program that allows instructors to create tests from book-specific items. EZ
Test Online (www.eztestonline.com) allows you to access the test bank from the OLC virtually anywhere and
anytime. EZ Testcreated exams and quizzes can be administered online, providing instant feedback for
students.

TABLE OF CONTENTS

PART ONE: Introduction


Chapter 1: Introduction to the Field of Organizational Behavior

PART TWO: Individual Behavior and Processes


Chapter 2: Individual Behavior, Personality, and Values
Chapter 3: Perceiving Ourselves and Others in Organizations
Chapter 4: Workplace Emotions, Attitudes, and Stress

Chapter 5: Foundations of Employee Motivation


Chapter 6: Applied Performance Practices
Chapter 7: Decision Making and Creativity

PART THREE: Team Processes


2015 McGraw-Hill Education B/E/C FACT SHEET Q1
Chapter 8: Team Dynamics
Chapter 9: Communicating in Teams and Organizations
Chapter 10: Power and Influence in the Workplace
Chapter 11: Conflict and Negotiation in the Workplace
Chapter 12: Leadership in Organizational Settings

PART FOUR: Organizational Processes


Chapter 13: Designing Organizational Structures
Chapter 14: Organizational Culture
Chapter 15: Organizational Change

Additional Cases
Appendix A: Theory Building and Systematic Research Methods
Appendix B: Scoring Keys for Self-Assessment Activities (available online)

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