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Abstract Decision making could be viewed to include Multi- Makers (DMs) and we try to aggregate all the individual
Criteria Group Decision Making (MCGDM). MCGDM is a preferences into a collective preference. Hence, it is essential
decision tool which it is able to find a unique agreement from to combine MCDM and GDM to form Multi-Criteria Group
number of decision makers/users by evaluating the uncertain Decision Making (MCGDM). MCGDM plays and important
judgment among them. Several fuzzy logic based approaches role to evaluate the utmost decision among humans
have been employed in MCGDM to handle the linguistic preferences which involves high of uncertainties.
uncertainties and hesitancy. However, there is a need to handle
the high level of uncertainties that exist in decision making According to [2] and [3], there are many sources of
problems involving numbers of decision makers/experts/users uncertainties facing MCGDM systems in real world-
with varying points of view. In this paper, we present a general applications. Such uncertainties include linguistic
type-2 fuzzy logic based approach for MCGDM. The proposed uncertainties where a criterion like Age might be
system aims to handle the high levels of uncertainties which interpreted in different ways according to different DMs. The
exist due to the varying Decision Makers (DMs) judgments hesitancies and vagueness might exist internally and
and the vagueness of the appraisal. The proposed method externally. The internal conflicts such as self-esteem and
utilizes general type-2 fuzzy sets. The aggregation operation in confidence level will affect the DM judgment during the
the proposed method aggregates the various DMs opinions assessment. In addition, external circumstances such as the
which allow handling the disagreements of DMs opinions into political situation, the circumstances prevailing at that time
a unique approval. We will present results from the proposed
and the environmental conditions can definitely have an
system deployment for the assessment of the postgraduate
study. The proposed system was able to model the variation in
effect on DMs opinions.
the group decision making process exhibited by the various Researches have been investigating techniques to handle
decision makers opinions. In addition, the proposed system the faced uncertainties in many decision making
showed agreement between the proposed method and the real applications. Fuzzy logic is regarded as an appropriate
decision outputs from DMs (as quantified by the Pearson methodology for decision making systems which is able to
Correlation) which outperformed the MCGDM systems based simultaneously handle numerical data and linguistic
on type-1 fuzzy sets, interval type-2 fuzzy sets and interval knowledge. Research in fuzzy decision making has grown
type-2 fuzzy sets with hesitation index.
rapidly in the utilization of extended fuzzy set theories (i.e.,
Keywords- general type-2 fuzzy sets, multi-criteria group Intuitionistic Fuzzy Sets (IFSs) [4], Hesitant Fuzzy Sets [5],
decision making Vague Sets [6], Interval-valued Fuzzy Sets [7]). The work in
[8] developed an interactive decision support system for
I. INTRODUCTION sustainable energy management and the application of fuzzy
Uncertainties, vagueness and hesitancy pose major methods to tackle uncertainties in the data. The work
challenges to any decision making system. Uncertainties are presented in [9] studied the supplier selection which involved
not just limited to the linguistic evaluation where several conflicting criteria where the decision makers
uncertainties can be referred to as a situation where the knowledge is usually vague and imprecise.
current state of knowledge is such that the order or nature of The application of Type-2 fuzzy sets in decision making
things is unknown or vague [1]. Furthermore, uncertainties has been widely applied. In [10], a method was proposed to
are present when the consequences, extent, or magnitude of complement the methods presented in [11] and [12] for fuzzy
circumstances, conditions, or events is unpredictable [1]. The multiple attribute group decision-making based on interval
evaluation and the consideration of uncertainties vary type-2 fuzzy sets. In [13], a method was proposed which
according to the given application. could handle evaluating values represented by non-normal
Decision making could be viewed to include Multi- interval type-2 fuzzy sets. The work presented in [14]
Criteria Decision Making (MCDM) and Group Decision investigated group decision making problems in which all
Making (GDM). MCDM aims to provide a selection the information provided by decision makers (DMs) are
involving a number of conflicting alternatives and criteria. expressed as interval type-2 fuzzy values in decision
On the other hand, in GDM, we have a group of Decision matrices.
Recently several researchers began to explore the proposed method aggregates the various DMs opinions
application of general type-2 fuzzy sets and systems. In [15], which allow handling the disagreements of DMs opinions
two methods were proposed for the automatic design of into a unique approval. We will present results from the
general type-2 fuzzy sets using data gathered through a proposed system deployment for the assessment of the
survey on the linguistic variables. A series of results postgraduate study. The proposed system was able to model
presented in [16] related to the different levels of uncertainty the variation in the group decision making process exhibited
handled by the different types of Fuzzy Logic Systems by the various decision makers opinion. In addition, the
(FLSs) including general type-2 fuzzy logic systems. In [17], proposed system showed agreement between the proposed
an approach was presented for uncertain fuzzy clustering method and the real decision outputs from DMs which
using the general type-2 fuzzy C-means algorithm and it was outperformed the MCGDM systems based on type-1 fuzzy
able to balance the performance of type-1 algorithms in sets, interval type-2 fuzzy sets and interval type-2 with
various uncertain pattern recognition tasks. hesitation index.
In our previous work ([18] and [19]), we developed type- The rest of the paper is organized as follows: Section II
1, interval type-2 and interval type-2 fuzzy logic with will present a brief overview on general type-2 fuzzy sets,
hesitant index based on IFSs (Intuitionistic Fuzzy Sets) for type-2 fuzzy logic rule based systems and multi-criteria
MCGDM. Fig. 1, a, b, c, d show respectively the secondary decision making. Section III presents the proposed general
membership functions for the type-1, interval type-2, interval type-2 fuzzy logic based approach for MCGDM (GFL-
type-2 fuzzy sets with hesitant index based on IFSs and MCGDM). Section IV presents an example to clarify the
general type-2 fuzzy sets. It was shown in [19] that the various stages of the proposed method. Section V reports on
system based on interval type-2 fuzzy sets with hesitant the results. Finally, Section VI presents the conclusions and
index based on IFSs could handle the linguistic uncertainties future work.
by the interval type-2 fuzzy set Footprint of Uncertainty
(FOU). In addition this combination simultaneously II. PRELIMINARIES
computes the hesitancy from the membership and non- A. General Type 2 Fuzzy Sets
membership degree (of IFSs). However, the interval values
with hesitation index cannot fully represent the uncertainty A general type-2 fuzzy set (as shown in Fig. 2), denoted
~
distribution (in the third dimension) associated with the A , is characterized by a general type-2 fuzzy membership
decision makers. function A~ ( x, u ) , where x X and J x [0, 1] , i.e.,
~
A = {((x, u), A~ (x, u)) | x X , u J x [0, 1]} (1)
~
in which 0 A~ (x, u ) 1 . A can also be expressed as
follows:
~
A = xX uJ X
A~ (x, u ) (x, u ) J x [0, 1] (2)
where denotes union over all admissible x and u . J x is
~
called primary membership of x in A (as shown in Fig.2a),
(a) (b)
where J x [0, 1] for x X [20]. The uncertainty in the
primary memberships of a general type-2 fuzzy set consists
of a bounded region that is called the Footprint of
Uncertainty (FOU) [20] which is the aggregation of all
primary memberships [17]. According to [9], a general type-
2 fuzzy set can be thought of as a large collection of
embedded type-1 sets each having a weight to associate with
it [21]. At each value of x , say x = x , the 2-D plane whose
axes are u and A~ (x , u ) is called a vertical slice of A~ ( x , u )
(c) (d)
[20]. A secondary membership function is a vertical slice of
A~ ( x , u ) [20]. Hence, A~ (x , u ) for x X and
Figure 1. View of the secondary membership function in the third
dimension, x u plane (a) Type-1 Fuzzy Set. (b) Interval Type-2 Fuzzy Set. u J x [0, 1] could be written as [20]:
(c) Interval Type-2 Fuzzy Set with Hesitation index (from IFSs). (d)
General Type-2 Fuzzy Set. A~ (x = x, u ) A~ (x) = f x (u ) / u (3)
uJ x
In this paper, we present a general type-2 fuzzy logic in which 0 f x (u ) 1 . Because x X , the prime
based approach for MCGDM (GFL-MCGDM) which is
more suited for higher levels of uncertainties. The proposed notation on A~ (x ) is dropped and A~ (x ) is referred to as a
method utilizes general type-2 fuzzy sets to evaluate the secondary membership function [22]; it is a type-1 fuzzy set
linguistic uncertainties within the DMs judgments about the which is also referred to as a secondary set (see Fig. 2b) [23].
linguistic variables. The aggregation operation in the
indifference between xi and x j , x ij > 0 . 5 indicates that xi
is preferred to x j , and x ij < 0 . 5 indicates that x j is
preferred to xi .
aggregate a = {a 1 , ... , a m } , b = {b1 , ... , b m } and Hence, for each x ij ( r , k ) , we will have ij(r , k ) , (r , k ) , for all
ij
c = {c 1 , ... , c m } to find the lowest, vertex and upper points i , j = 1, 2,..., n .
of the generated type-2 fuzzy set according to the number of
decision makers (k = 1,..., m ) . To draw the x-u domain of the ~(r , k ) as follows:
Step 3: In this step, we define ij
c = max {c1 , ... , c m } (8) In all the operations below please note that all operations
b + b on x will be carried on , ~ and independently in
d' = (9)
2 decision matrices.
Step 4: Then, we use the min operator to compute the
Thus, the above equations result in generating the
firing strength for each rule. This will lead to construct the
general type-2 fuzzy set for each label from the individual
fuzzy decision matrices. Based on the DMs/experts z k D ,
DM opinions (represented as type-1 fuzzy sets). The
secondary membership function at each x is a symmetrical we can construct reciprocal decision matrices.
triangle (as shown in Fig. 4b). Step 5: The general type-2 fuzzy values of each x ij
(r , k )
Thus, the generated general type-2 fuzzy set (in Fig.4a) are then aggregated. The aggregated set can be determined
upper membership function will be formed by points a, b, by x ij(r ) = (v ijr , w ijr , y ijr ) for (k = 1,..., m ) where,
b and c. While the lower membership function will be
formed by points b, d and b. The type-1 fuzzy sets v ijr = min
k
{ ij
(r , k )
} (13)
(which will be used when comparing the performance of a
type-1 fuzzy based system with the proposed system) will 1 m ~ (r , k )
w ijr = ij (14)
consist of the points e (average of a and b), f(average of m k =1
b and d), g (average of b and d) and h (average of b
and c) as shown in Fig. 4a. y ijr = max
k
{ ( )} ij
r ,k
(15)
Step 6: Use the fuzzy arithmetic averaging operator to TABLE I. EXAMPLE OF A RULE FOR ALTERNATIVE FOREIGN FROM
aggregate all x ij( r ) = (v ijr , w ijr , y ijr ) corresponding to the n A DECISION MAKER
IV. AN EXAMPLE TO CLARIFY THE PROPOSED Step 1: According to the first step, we construct the
GFL-MCGDM reciprocal decision matrices based on the fuzzy rules set
collected from all decision makers. According to the ten
In order to evaluate the proposed GFL-MCGDM system, DMs evaluated, their opinions were based on the three output
we have conducted a survey among postgraduate students in variables/alternatives (Foreign, Local and Internship).
the Department of Computer Science, University of Essex. Consequently, we constructed 30 matrices because each of
Ten participants were chosen randomly and they were
the rules represents the experts/DMs opinion. 30 matrices
classified as decision makers (DMs) for the group decision-
will be accumulated in this analysis to compute one decision.
making system. In this analysis, DMs are chosen based on
their knowledge and experience in choosing a university for Hence, the multi-criteria group decision making problem
their postgraduate study. The group of DMs consists of local can be formulated as having A = {l1 , l2 , l3} to be a discrete
students, foreign students and internship students. The set of alternatives (output parameters), X = {x1, x2 ,. x3, x4} be
system will determine three types of decisions which are
foreign postgraduate study, local postgraduate study and a set of criteria (input parameters), and D = {z1 , z2 ,...,z10} be
internship postgraduate study. Based on the DMs judgment a set of DMs. The DM zk D provides a judgment based on
and assessment, we generate the system.
the rules given and constructs the decision matrix.
Three output fuzzy variables were used in this system:
study Foreign, study Local and study Internship. The Using the associated abbreviations in Table I, for
developed decision system provides a decision output alternative Foreign ( r = 1 ) and for DM1( k = 1 ), we
(foreign, local or internship) based on the input criteria from construct a rule-based reciprocal decision matrix as follows:
the students. The fuzzy system for postgraduate decisions criteria F A D N
was based on four main input variables (criteria); Financial F VE and Y VE and MD VE and A
support (cost of living per month that they need to consider); A VE and Y Y and MD Y and A
Foreign =
Age; preferred living Distance from hometown to the D VE and MD Y and MD MD and A
university (flight hours); Dependents (how many dependents N VE and A Y and A MD and A
they need to support during their postgraduate study).
The linguistic labels for Financial are Very Cheap, For example, for DM1, we can construct the rule set as
Cheap, Medium, Expensive, Very Expensive. The linguistic follows: Let us say that criterion xi =1 is Financial (F),
labels for Age are Very Young, Young, Medium, Old, Very criterion xj=3 is Distance (D) and alternative is study
Old. The linguistic labels for Distance according to flight
1,1
hours are Very Near, Near, Medium, Far, Very Far. The Foreign. In this case, the rule set for x13 (shown in bold in
linguistic labels for the Number of Dependents are Very the table above) is denoted as IF your Financial (F) is Very
Little, Little, Medium, Many, So Many. Expensive (VE) and Distance (D) is Medium (MD), THEN
the you should further Foreign study.
Step 2, Step 3 and Step 4: In case the input values are: Fired Rule x 13(r = 1 ) = (v 13r = 1 , w 13r = 1 , y 13r = 1 )
financial support is 1000, age is 26 years old, preferred
Financial (VE) vs. Distance (MD) [0, 0.1919, 1.0]
distance according to flight hours is 4 hours and number of
dependents is 0. From Fig. 5 (showing only the generated
type-2 fuzzy sets for Financial and Distance) and the above Whereas for elements such as x121 , x131 , x32
1
, x141 , x142 , x143 ,
1,1
matrix, general type-2 fuzzy value for x13 could be written as the reciprocal or complementary value are utilized. For
~
follows (Equation (12) is used to define ): example, the complimentary vertex elements for x131 is x311 .
1
Membership ~ Thus, the complimentary vertex value for w31 is 1 0.1919
General type-2 fuzzy values ( , and )
Values = 0.8081. This is because we are using the fuzzy
Financial (VE) (0, 0.2, 0.4) complementary matrix (refer to Definition 1). Whereas for
Distance (MD) (0.6667, 0.8333, 1.0 )
r
the value xii will be 0.5 as according to Definition 1.
r =1
The calculations for the remaining elements xij will
follow the same calculations above. Hence,
x ij(r = 1 ) = (v ijr = 1 , w ijr = 1 , y ijr = 1 ) for the remaining elements by
all ten DMs to represent alternative Foreign (r = 1) could be
found as follows:
vij1
x12 0 x 21 1.0
x 23 0 x 41 1.0
x 24 0 x 42 1.0
Figure 5. Example of general type-2 fuzzy membership function for
criteria financial (very expensive, for x=1000 ) and distance (medium, for x34 0 x 43 1.0
x=4 hours).
x 24 0 x 42 1.0
Step 5: The general type-2 fuzzy values for x131,k over the 10
x34 0 x 43 1.0
DMs ( k = 1,..., 10 ) for alternative Foreign are as follows:
Decision Firing Strength for Financial (VE) versus Distance
Maker
(MD),
1, k
x13 ~
( , and )
y ij1
x12 1.0 x 21 0
1 (0, 0.2, 0.4)
2 (0.5714, 0.7857, 1.0) 1.0 0
3 (0, 0.2, 0.4) x13 x31
4 (0, 0.1667, 0.333) 0 0
5 (0, 0, 0) x14 x32
6 (0, 0, 0) 1.0 1.0
7 (0, 0.2, 0.4) x 23 x 41
8 (0, 0.2, 0.4) 0 1.0
9 (0, 0.1667, 0.333)
x 24 x 42
10 (0, 0, 0) x34 0 x 43 1.0
Thus, according to Equations (13), (14) and (15), The matrices for alternatives Local ( r = 2 ) and
= (v 13r = 1 , w 13r = 1 , y 13r = 1 ) will be generated for x13 for
(r = 1 ) 1
x 13 Internship ( r = 3 ) could be easily found by following the
alternative Foreign by ten DMs, as follows: calculations employed for the alternative Foreign.
Step 6: Next, we average the above cumulative matrices Step 8: In the last step, we compute the priority weights. For
for x ij(r ) = (v ijr , w ijr , y ijr ) . The following example will show example for Foreign alternative using Equation (18):
only for the lower membership values, vij1 . Hence, for 0 .3751 + 0 .3244 + 0 .3139 + 0 .3333
l1 = = 0 . 3367
4
criterion Financial (t = 1) alternative Foreign (r = 1) , for
vij1 , using Equation (16), we have: Thus: l 1 = 0.3367 , l 2 = 0.3315 and l 3 = 0.3318
1
v 11 1
+ v 12 1
+ v 13 1
+ v 14 0 .5 + 0 + 0 + 0 The weighted values allow us to rank the alternatives and
v 11 = = = 0 . 125 the highest ranking can be determined as an output/decision.
4 4
Thus, alternative l 1 has the highest value. The GFL-
Thus, the average cumulative matrices for x t(=r (=11,..., 2 4, 3)) for each
MCGDM suggests that IF the input values of financial
v , w , y , respectively is written as follows: support is 1000, age is 26 years old, preferred distance
v w y according to flight hours is 4 hours, and number of
dependent is 0 THEN then you should further your study in
t = 1 0.1250 , 0 . 2352 , 0 . 6250
Foreign Foreign.
t = 2 0 . 3750 , 0 . 3601 , 0 . 3750
t = 3 0 . 6250 , 0 . 5296 , 0 . 1250 V. EXPERIMENTS AND RESULTS
t = 4 0 . 8750 , 0 . 8750 , 0 . 8750 The efficiency of the proposed system can be evaluated
v w y through the correlation values between the DMs decision
t = 1 0 . 1250 , 0 . 1584 , 0 . 5312 and the output ranking. In this work, Pearson Correlation
Local
t = 2 0 . 3750 , 0 . 4132 , 0 . 3750
was used to find the correlation between the DMs decision
t = 3 0 . 6250 , 0 . 5533 , 0 . 2187 and the various MCGDMs decision is as follows:
t = 4 0 . 8750 , 0 . 8750 , 0 . 8750 COV ( X , Y ) E [( X X )(Y Y )] (19)
X ,Y = =
v w y X Y X Y
t = 1 0 . 1250 , 0 . 1704 , 0 . 5313
Internship
t = 2 0 . 3750 , 0 . 3989 , 0 . 3750
The aforementioned values show that the higher the
t = 3 0 . 6250 , 0 . 5557 , 0 . 1250 value, the closer the proposed system to the DMs decision.
t = 4 0 . 8750 , 0 . 8750 , 0 . 8750 We tested 30 data sets to find the correlation values between
the linguistic decision from the DMs and the output from the
Step 7: Then, we find the average value of each xt( r ) , hence proposed GFL-MCGDM system. Examples of three data sets
for example for x11 , the average could be found as with the input values for each criterion (Financial (F), Age
(A), Distance (D) and Dependent (N)) and the real output
follows: x11(avg ) = 0 .125 + 0 .2352 + 0 .625 = 0 .3284 decision from the DMs and the proposed systems are shown
3
in Table II. The ranking from both sides will determine the
Following the same approach, we can find the other values, agreement among one another.
hence:
t = 1 0.3284 t = 1 0.2716 t = 1 0.2756 TABLE II. EXAMPLE OF INPUT FOR EACH CRITERION, OUTPUT FROM
Foreign t = 2 0.3700 Local t = 2 0.3877 Internship t = 2 0.3830 DECISION MAKERS AND OUTPUT FROM GFL- MCGDM SYSTEM
t = 3 0.4265 t = 3 0.4657 t = 3 0.4665 F A D N Output Output
() Age (hours) Dependent Decision GFL-
t = 4 0.8750 t = 4 0.8750 t = 4 0.8750
Makers MCGDM
1000 26 4 0 Foreign Foreign
We then find the normalized values following Equation (17). 1100 22 0.5 0 Internship Foreign
For example for the alternative Financial:
800 22 0.75 0 Local Local
1 0 .3284
x1( norm ) = = 0 .3751
0 .3284 + 0 .2716 + 0 .2756 According to Table III, it can be observed that type-1
The normalization gives the following matrices: fuzzy based MCGDM gives 0.1299 correlations to the
linguistic appraisal of the DMs (i.e. the DMs decision)
r = 1 0.3751 r = 1 0 . 3244 whereas interval type-2 fuzzy based MCGDM gives a
Financial r = 2 0 . 3101 Age r = 2 0 . 3399 correlation value of 0.3928. In addition, the interval type-2
r = 3 0 . 3147 r = 3 0 . 3357 fuzzy logic with hesitation index based MCGDM gives a
correlation value 0.4787. Markedly, the proposed GFL-
r = 1 0 . 3139 r = 1 0 . 3333 MCGDM gives the highest correlation value of 0.5148.
Distance r = 2 0 . 3427 Dependent r = 2 0 . 3333 Hence, the proposed system was able to model the variation
r = 3 0 . 3433 r = 3 0 . 3333 in the group decision making process exhibited by the
various decision makers opinion. In addition, the proposed
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