Position Description

Technical Lead

Position details Critical information for position

Position Technical Lead

Classification PTV 6

Salary range $113,156 - $151,426 + 9.5% superannuation P.A.

Employment type Full time, fixed term (8 months)

Reports to Program Manager

Direct reports N/A

Work location 750 Collins Street, Docklands

Position number TBC

Structure This role sits within the following organisational structure, division
and branch:

Division Program Delivery

The role of this division is to provide value by creating quality products
that people choose to use by:
1. Delivering projects on scope, time, budget and quality
2. Acquiring more for less to allow for reinvestment of savings and to
demonstrate ROI
3. Hold delivery partners accountable for delivery responsibilities
4. Delivering asset capability to support patronage growth
5. Other supporting value:
Provides a centre of excellence for project delivery for the
enterprise
Provide expertise in procurement strategy, options and
management
Ensure solutions are ready for operation
Ensure solutions deliver defined benefits

Branch/Section The Technology Projects team sits within the Program Delivery division:
The Technology Projects Branch is responsible for facilitating the delivery
of physical infrastructure projects into the public transport system while
working to a whole of project life process and best practice PMF to deliver
the highest quality public transport projects for all Victorians.

Position description Technical Lead

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For further information
Please contact Berenice Franklin with any queries.
Phone: Mobile: 0468 329 852, Email: berenice.franklin@ptv.vic.gov.au

Primary purpose of the role

We are currently seeking an experienced Technical Lead with Test Manager/Analyst experience
to join our Digital Work Place Project team here at PTV. In this role you must have a senior level
of knowledge supporting, managing, and implementing Microsoft Windows 10. You will be
responsible for providing technical advice and planning of Windows 10 SOE desktop deployment
within the nominated constraints of time, cost, quality, safety and the environment.

Key success measures of the role

Extensive experience in: Desktop SOE deployments; including application testing and
remediation for the new SOE; application packaging and deployment processes
Experience with Notes to Outlook migrations
Solid experience in delivering integrated business solutions with the Office 365 suite
Confident in managing Application Testing procedures
Advanced knowledge of Windows 10 Operating System
Collaborative management of technical escalations for project related issues
A minimum of 5 years of experience providing technical support directly to users.

Position description Technical Lead

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Capabilities
Behavioural capabilities
PTVs capability framework applies to all PTV roles. Below is the list of 20 capabilities specified
at the level required for this role. Up to 8 capabilities are deemed as critical in order to perform the
role effectively (highlighted by bold text)

PTVs capability framework

Capability cluster Capability name Choose a level*

Display resilience and courage Intermediate (level 3)

Act with integrity Choose an item.

Manage self Expert (level 5)

Value diversity Choose an item.

Communicate effectively Expert (level 5)

Commit to customer service Advanced (level 4)

Work collaboratively Expert (level 5)

Influence and negotiate Choose an item.

Deliver results Expert (level 5)

Plan and prioritise Expert (level 5)

Think and solve problems Expert (level 5)

Demonstrate accountability Expert (level 5)

Finance Choose an item.

Technology Choose an item.

Procurement and contract management Choose an item.

Project management Choose an item.

Manage and develop people Choose an item.

Inspire direction and purpose Choose an item.

Optimise business outcomes Choose an item.

Manage reform and change Choose an item.

* Level: See PTVs Behavioural Capability Framework for a detailed view of what each capability level involves.

Position description Technical Lead

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Technical capabilities
Essential (must have to be considered for the position)
Mastery of Windows Operating Systems, packaging, deployment and troubleshooting
Excellent knowledge of software and applications, including Microsoft Office, Office 365.
Advanced knowledge of Active Directory and related services, Citrix and Virtual Desktops.
Knowledge of configuring/administering Microsoft Deployment Toolkit.
Knowledge of operating/administering System Center Configuration Manager (SCCM) or
comparable tools.
Research complex technical problems, identify, troubleshoot, and communicate technical fixes.
Working knowledge of Mac OS.
Advanced capability in supporting application testing for a new desktop SOE

Desirable (will be well suited to the role)

Excellent interpersonal skills with high level verbal and written communication skills.
Proven ability to maintain strong, effective and positive stakeholder relationships to achieve
work objectives, and to negotiate, and influence at Project team level.
Ability to work both autonomously and collaboratively as part of Project team to ensure the
provision of quality and timely project delivery.

Qualifications
Mandatory (remove if not applicable)
Tertiary qualification/Diploma in Computer Science or a related discipline.

Desirable (remove if not applicable)

Relevant qualifications and Windows SOW deployment experience.
Certification in MCSE, MCSA, and MCITP.

Other requirements
Shift work is a requirement of this position (remove if not applicable)
A National Police Check and Right to Work in Australia are mandatory requirements for
employment at PTV.
An employee may be required to undertake other duties or functions consistent with their
classification, capabilities and skills
Health safety and wellbeing: PTV is committed to providing a safe and healthy workplace for
all its people, including contractors and visitors. PTV reinforces its safety focus through
embedding expectations of its leaders and people to: support health and safety outcomes for
all and compliance with all relevant health and safety laws (including the Occupational Health
and Safety [OH&S] Act 2004 and its associated regulatory codes)

For more information about working at

Public Transport Victoria visit ptv.vic.gov.au

Position description Technical Lead

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