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Sample Selection Method > Simple Random Sample Simple Random Sample Simple Random Sample Simple Random Sample Simple Random Sample Select all invoices per Select all invoices per
of employees for all of employees for all of employees for all of employees for all of employees for all the January 2007 the January 2007
developmental IT developmental IT developmental IT developmental IT developmental IT General Ledger Extract General Ledger Extract
projects. projects. projects. projects. projects.
Sample Frequency > One time to establish One time to establish One time to establish One time to establish One time to establish One time to establish One time to establish
baseline performance. baseline performance. baseline performance. baseline performance. baseline performance. baseline performance. baseline performance.
To be determined for To be determined for To be determined for To be determined for To be determined for To be determined for To be determined for
Statistical Process Statistical Process Statistical Process Statistical Process Statistical Process Statistical Process Statistical Process
Control. Control. Control. Control. Control. Control. Control.
Population Source > Project Rosters - Project Rosters - Project Rosters - Project Rosters - Project Rosters - All unique vendor All unique vendor
Employee Listings Employee Listings Employee Listings Employee Listings Employee Listings invoices posted to the invoices posted to the
General Ledger in General Ledger in
January 2007 for all January 2007 for all
developmental IT developmental IT
projects. projects.
What to Sample> Base Rate of Pay for the Base Rate of Pay for the Employee Timesheet for Employee Timesheet for Employee Timesheet for Invoices posted in Invoices posted in
selected employee selected employee selected employee selected employee selected employee January 2007 January 2007
When to Sample > Within 30 days of the Within 30 days of the Immediately after the Immediately after the Immediately after the During the four month During the four month
effective date for base effective date for base closing date for a two closing date for a two closing date for a two period January through period January through
rates provided by the rates provided by the week payroll period week payroll period week payroll period April 2007 within PMS April 2007 within PMS
System Administrators System Administrators applicable to PMS applicable to PMS applicable to PMS for expense entries for expense entries
Where to Sample > Rate Table in the Project Rate Table in the Project Electronic Timesheet in Electronic Timesheet in Electronic Timesheet in Invoice Numbers and Invoice Numbers and
Management System Management System the Project Management the Project Management the Project Management Amounts per the Amounts per the
System System System General Ledger General Ledger
1. Compile all project rosters and list all employees in alpabetical order.
2. Calculate a population size for the sample:
Total Number of Employees in Population 323
Number of Timesheet Processing Cycles in 2007 24
Total Population of Timesheets in 2007 7,752
3. Calculate a sample size given a margin of error of 5% and a population of 323 employees:
Sample Size Calculator used > http://www.surveyguy.com/SGcalc.htm
Sample Size Required is 176
4. Select the sample of employees for conducting the measurement tests of timesheets (E.1, E.2, E.3, E.4.i & E.4.ii)
5. Select the two week pay period for timesheet testing: 10/26/2007
6. Use Check Sheets to take the sample and capture the sample data.
8,792
2,606
26,614
38,012
1%
In order to calculate the DPMO, three distinct pieces of information are required:
a) the number of units produced
b) the number of defect opportunities per unit
c) the number of defects
The actual formula is:
(Number of Defects X 1,000,000)
DPMO =
((Number of Defect Opportunities/Unit) x Number of Units)
Example:
A manufacturer of computer hard drives wants to measure their Six Sigma level.
Over a given period of time, the manufacturer creates 83,934 hard drives.
The manufacturer performs 8 individual checks to test quality of the drives.
During testing 3,432 are rejected.
Defects 3432
Opportunities 83934
Defect Opportunities per unit 8
Sigma level.
DPMO 5111.159
Sigma Level 4.1
ulator.xls
Summarize Test Results
Cost Data Integrity Project
PMS: Project Management System
Overall Monetary Impact of Defects for One Month:
Estimated $ % of
Type of Defect or Error Impact of Defect Total
Vendor Invoice Not Posted to PMS $ 1,395,727 77% < Critical Defect No. 1
Timesheet not entered into PMS $ 296,000 16% < Critical Defect No. 2
Vendor Invoice Amount not Correct in PMS $ 38,012 2%
Fringe Benefit Rate is off by more than 1% $ 36,200 2%
Base Pay Rate is off by more than 1% $ 33,000 2%
Timesheet activity codes are not correct $ 12,400 1%
Timesheet hours are not correct $ 9,600 1%
Total $ Amount of Defects $ 1,820,939 100%
Types of Defects