banking HDFC Bank
Ajit Tiwari
Deputy Vice President
Enabling Speedy Ramp-Up
Tulip Telecom’s connectivity presence across 1,415 cities, enables HDFC Bank’s aggres-
sive expansion plans even in remotest of areas
H
DFC Bank was incorporated in
August 1994, and has its regis-
tered office in Mumbai. HDFC
Bank commenced operations
as a Scheduled Commercial Bank in Janu-
ary 1995. It currently has a nationwide
network of 1,506 Branches and 3,573
ATM’s in 635 Indian towns and cities. For
the half-year ended September 30, 2009,
the bank earned a total income of Rs
10,136 crore.
HDFC Bank has been expanding its
branches aggressively in metros, smaller
cities and remote areas. The bank was fac-
ing challenges in terms of connectivity in
many of these remote areas. Since, they
had to ramp -up their branches in a short
time, the deployment had to be rapid as
well. Therefore, the bank was looking for a
service provider who could help them con-
nect 500 of their branches spread across
the country.
“In several locations, Tulip Telecom
had the edge over others in terms of feasi-
bility and delivery,” says Ajit Tiwari, Deputy
Vice President, HDFC Bank.
HDFC Bank deployed Tulip‘s MPLS
VPN solution in 500 cities, including A and
B-class cities on fiber and wireless on the
last mile in the remote areas. Now HDFC
Bank avails Tulip’s metro-ethernet net-
works for their high bandwidth require-
ments on fiber, for connecting their B and
12 | DATAQUEST IT CASE BOOK | DECEMBER 31, 2009
‘
’
Tulip has always maintained a good turnaround
time in terms of feasibility and circuit delivery
C class locations also. Along with this, of the fact that Tulip Telecom always
Tulip has provided high bandwidth on fi- delivers as per the planned schedule, the
ber for the bank’s offices and branches lo- bank was able to go forth with their ex-
cated in the metros. 20 Mbps fiber link has pansion plans in A and B-class cities, and
been provisioned connecting the bank’s even to the remotest parts of the country.
head office to their data center located in Now Tulip caters to the bank’s high band-
Mumbai. Two backhaul links, each of 60 width requirements on fiber in B and C
Mbps have been deployed on fiber, one class cities also. Tulip Telecom’s pan-India
in Bangalore and the other in Mumbai. presence in 1415 cities is a key enabler for
Tulip has also provisioned an 8 Mbps link this. t
on fiber connecting their branch office in
Vijaywada over MPLS. The engagement
with Tulip Telecom started over four years
ago. Since then, HDFC has been banking
on Tulip Telecom to manage their connec-
tivity links.
“Tulip has always maintained good
a turnaround time in terms of circuit de-
livery,” says Tiwari. HDFC Bank has also
signed an SLA with Tulip for the mainte-
nance of the circuit.
Results
Benefits
» Tulip Telecom has been a trusted
Tulip’s connectivity solutions are highly
connectivity data connectivity provider
scalable and can be provided as per the
for the bank and has helped them
customers’ requirement. Tulip’s team with their expansion plans across the
spread across the country lay down fiber country
and make the customer’s sites feasible in a
» High uptime results in improved
short time span. business productivity
Tulip has also maintained high up-
» Tulip has provided high scalability to
times with industry standard SLAs. This the customer and has made the sites
ultimately results in improved business ef- feasible in short time-frames
ficiency and better productivity. Because