BUSINESS INFORMATION SYSTEM (BABUSIN BM801P)

TAKE HOME QUIZ

CORREO, ESTHER M.

PART I

1. Consider the conclusion, In the information society, industrial production is not important to
the welfare of the economy. Do you agree or disagree? Why? Do you think of another possible
solution?
I disagree, I think whatever society we are in, industrial production will still be important
to the welfare of the economy. Neither can I speak of the vanishing of the industrial society
nor can I argue that Information society can be characterized as a 'post-industrial society'
with technical knowledge as a new axial principle. Furthermore, to assume that information
will become the leading sector about to supersede the industrial and the service sector, is also
missing the point. What really characterizes the current transformation process is the fact
that all sectors and industries are increasingly interpenetrated by information work and that
human work will occur more and more through the intermediary of Information and
Communications Technology (ICT).
Combining the various concepts of post-industrial, service, information and even
knowledge society in some kind of a march through the sectors concept. Such a concept,
however, also attracted a lot of criticism. The continuous replacement of particular service
activities by industrial products, according to them, can also be interpreted as a process of
industrialization of services. On the other hand, an 'information society', to some extent, also
depends on the production of hardware and other technical equipment; therefore, we cannot
characterize the information economy as a post-industrial economy.

Instead of arguing that 'information society' will replace industrial society or what is
more important, we can conclude that existing socio-economic structures will be transformed
by processes of information. This transformation process can be characterized more as an
evolutionary than a revolutionary process. One can, of course, argue that in many ways all
human societies have been information economies in that all economic activities depend
upon human beings and their ability to bring information to bear on their tasks. In fact, all
tasks to which human labor is applied inherently involve some measures of information
processing. This might be in terms of: receiving instructions (communication); checking to see
in what state the materials are (perception); performing calculations or other mental acts
(transformation of information).
Part II

1. What is a business process? Give three to five examples of business process and describe what
information systems can contribute to the performance of the processes.

A business process is a collection of linked tasks which find their end in the delivery of a
service or product to a client. A business process has also been defined as a set of activities and tasks
that, once completed, will accomplish an organizational goal. There are three types of business
processes:

Management processes, the processes that govern the operation of a system. Typical
management processes include "corporate governance" and "strategic management"

Operational processes, processes that constitute the core business and create the primary value
stream. For example, taking orders from customers, and opening an account in a bank branch.
 Supporting processes, which support the core processes. Examples include accounting,
recruitment, call center, technical support.

2. Why is a socio-technical perspective important to the success of information system?

Socio-Technical Perspective is important to the success of information systems because it presents a

portfolio of concepts, methods, models, and tools supported by real life case studies from various corners
of the globe providing insights into the management of information.