Certification and Testing

1. Organizations that accredit/ certifies facility managers:

2. International Facility Management Association

(IFMA)

3. CoreNet Global
4. Building Owners and Managers Institute (BOMI)

Guidelines in Work Safety:

1. Limit Access to Work Areas

2. Post Warnings of Danger
3. Do Not Create Unnecessary Hazards
4. Clean Up Work Areas Promptly

Suggestions for On the Job Safety

1. Be cautious in the use of unfamiliar products or equipment.

2. Be cautious when dealing with electricity.

3. Dress for the job.

4. Be aware of fatigue.

5. Work neatly.

6. Be careful about leaving equipment unattended.

7. Use personal protective equipment.

8. Be careful when lifting or carrying equipment.

9. Be careful when working with chemicals.

Issues that may Affect Production

1. Prevention of diseases and accidents, resulting in reduced costs.

2. Reduction of sick leave and lower personnel turnover.

3. Improvement of communication - consent on the topic of working conditions.

4. Commitment of workers and improvement of industrial relations.

5. Enhancement of quality.

6. Improvement of productivity and efficiency.

7. Better position in the labor market - more attractive jobs.

7 Aspects of Work Environment Based on Perspective of Users:

1. Indoor air quality
2. Noise control

3. Thermal comfort

4. Privacy

5. Lighting comfort

6. Spatial comfort

7. Building noise control

Factors within the workplace causing stress include:

1. Unsatisfactory working conditions

2.Mental and physical overload from excessive work-related demands

3. Role ambiguity and inconsistency in management style

4. Responsibility for other personnel

5. Unsatisfactory working and personal relationships

6. Under-promotion or over-promotion

7. Poor organizational structure/culture

Facility Managers must realize that success is built

on:

Understanding and satisfying current and

future customer needs.

 Integrity and trust in dealings among ourselves

and with others.

A fun, challenging, and entrepreneurial

environment in which people grow and prosper.

Excellence as a standard, prosperity and

personal satisfaction as rewards.

Value in the services performed.

Integrity in their work and relationships with

others.

Commitment to their customers, with

professional services and results.

Excellence as the only standard of doing

business.

Unifying Principles

1. Have personal integrity.

2. Build trust in others.

3. Have concern for others.

4. Commit to excellence.
True or False

!. Nothing beats experience is a saying many corporate officers feel is appropriate to

facility management.

2. A hands-on experience is the involved participation of an individual where jobs are

related.

3. This is being evaluated by the company or companies that an individual would work for

because hands-on experiences often mean knowledge on the job and efficiency in

delivering the tasks at hand.

4. The facility manager should know if the department is good or great.

5. More authority with responsibility.

6. More workable and appropriate policies and procedures, but, ideally, less bureaucracy.

7. A greater management and strategic leadership role within the corporation

providing additional promotions and career opportunities.

8. Increased requirements for quality service with excellence as the ongoing goal.

9. Less in-house staff and more outsourcing vendors and consultants.

10. Increased awareness and expertise in strategic business planning, asset management, safety,

security, acoustics, air quality, ergonomics, and productivity issues and solutions.