SMU MBA FALL-2017

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DRIVE
Fall 2017
PROGRAM
MBA
SEMESTER
III
SUBJECT CODE & NAME
OM 0010 - OPERATIONS MANAGEMENT

1 Explain the concept of operation management. What are the elements of operations
management?
A
Concept of Operations Management
Elements of Operations Management
Answer:
Operations management is defined as that activity whereby resources, flowing within a
defined system, are combined and

2 Explain the process of operation research in detail. Write down different Applications
of Operations Research.
A Process of operation research
Applications of Operations Research.
Answer:

Process of operations research

Operations research provides an integrated framework for making various business decisions.
Therefore, it is of utmost importance for an organization to have a clear understanding of this
framework to solve various business problems.

The steps involved in

3. An organisation has three production centres P1, P2 and P3 that supply products to
four warehouses W1, W2, W3 and W4. The monthly production capacities of the three
production centres are 160, 150 and 190 units, respectively. The monthly demand of
warehouses is 80, 90, 110 and 160 units, respectively. The transportation cost per unit
(in rupees) is shown in following Table
Warehouses
Production Centres W1 W2 W3 W4
P1 10 12 8 15
P2 12 14 18 9
P3 15 12 20 16
Discussion questions:
1. How many units should an organisation supply to warehouses so that the total
transportation cost is minimised?
2. Calculate Total Transportation Cost

Answer: Construct the transportation cost matrix table, which is as follows:

4 Write Short notes on-

Consumer Pricing Expectations Range
Autonomous and derived demand
SERVQUAL-Measuring Service Quality
Service Blueprint

Answer: Consumer pricing expectations range

Consumer Pricing Expectations Range (CPER) is a term, which is commonly used in demand
forecasting. This term has two aspects, namely, consumer aspect and producer aspect. From
the consumers

5. Solution for Sequence Problem is as follows

Job 1 2 3 4 5 6
Machine-1 9 7 8 6 8 12
Machine-2 4 5 3 6 2 5
Machine-3 12 10 8 9 15 11

Solution:
Job 1 2 3 4 5 6
Machine M1 9 7 8 6 8 12
Machine M2 4 5 3 6 2 5
Machine M3 12 10 8 9 15 11

Since any
6 Elaborate the replacement of equipment that deteriorates with time. What are the
limitations of replacement models?
Replacement of equipment that deteriorates with time.
Limitations of replacement models.

Answer: Replacement of Equipment that Deteriorates with Time

When the operational efficiency of equipment goes on decreasing with the gradual passage of
time, it is economical to replace the same with a new one. The replacement decisions for such
equipment are taken based on the economic life cycle and monthly or annual operating costs
of the

SMU MBA FALL-2017

Dear Students,

SMU MBA FALL-2017 Assignments are available. For Booking Kindly mail us on
kvsude@gmail.com OR call us to +91 9995105420 or S M S your Email ID us in the
following Format On +91 9995105420 we will reach back you with in 24H