CURRICULAM VITAE

Name - Mohhsinkhan A Surati

DOB - 29-Aug-1986

Nationality - Indian
Passport No. - P5588308

Professional Summary
Motivated leader with 11+ years experience in organizing and managing services within
hospitality environment. Track Record of on-the-spot decision making and supporting the
employees. Focused on ensuring the guests needs while enforcing standards for individual
performance. Adept at general supervision, hiring, training and motivation of employees.

Skills:
Customer Oriented
Revenue Generation
Inventory Control
Resourceful Problem Solver
Training & Development
Motivational Team Leader
Employee Relations

Work History
Restaurant Manager
Veronica Hotels Gujarat, India (8/2016 & Current)
Promptly & empathetically handled guest concern & complaints.
Maitain Hight standards of customer service & operation performance.
Train allthe staff regarding quick & accurate service.
Stock Ordering with accurate average in hand stock & coming festival's.
Pleasantly & courtesy interact with customers.
Consistently provided friendly guestservices & heartfelt hospitality.
 Built loyal client through friendly interaction & consistent appreciation.
Check &observe weather prepared food metal standards for quality & quantity.
Performall positionres ponsibility accurately & inatimely manner.

Assistant Restaurant Manager

Chicking Fried Chicken Dubai, UAE (06/2014 to 06/2016)
Day to day hands-on operational control and ensure smooth operation.
Built loyal client through friendly interaction & consistent appreciation.
Maintain high standard of operational performance as per the guidelines.
Assist the Restaurant Manager to conduct and implement health & safety audit of
restaurant and performance appraisal of staffs.
Carry out all internal & external communication independently and efficiently.
Ensure the quality control and improve standard of food &services.
Maintaining the consistency in food taste and portion controlling.
Prepare and submit weekly/ daily progress reports, inventory & stock control reports as
per prescribed schedule and formats.

Assistant Restaurant Manager

Pizza Hut Gujarat, India (08/2012 to 05/2014)
Maintained high standards of customer service during high-volume fast paced
operation.
Strictly follow all cash, security, inventory & labor policies & procedures.
Promptly & empathetically handled guest concern & complains.
Communicate openly & honestly with the team during each shift to ensure it ran
smoothly.
Maintain Clean & safe environment including kitchen, dine-in, restroom, sidewalk &
building exterior.
Follow Food safety procedure according to company policies & health sanitation
regulation.

Associate Manager
Dominos Pizza Gujarat, India (1/2010 to 07/2012)
Promptly & empathetically handled guest concern & complaint.
Pleasantly & courtesy interact with customers.
Consistently provided friendly guest services & heartfelt hospitality.
Built loyal client through friendly interaction & consistent appreciation.
Verified that prepared food met all standards for quality &quantity.
Perform all position responsibility accurately & in a timely manner.
Focus in Distribution to build good sale in Delivery.

TATA Tele Services.

CRM Gujarat, India (11/2007 to 12/2009)
Taking good care of the customer ennsure no complaints.
Strictly follow all cash, security, inventory & labor policies & procedures.
Need to take care the about the querry and complaints of customer.
Post a complaint regarding Billing, Instrument or any other complaints of the
customers.
 Pleasantly & courtesy interact with customers.
Take Care of inventory, Stocks and Ordering.

Crew Member
McDonalds Gujarat, India (7/2006 to 9/2007)
Good customer service skills are integral to the way we do things at McDonald's.
Quick and accurate service and show sensitivity to their individual needs.
Food Preparation and cooking the wide variety of food we offer involves using a broad
range of equipment and tools.
Need to produce orders to a consistently high standard and understand that quality
control is vital.
Consistently provided friendly guest services & heartfelt hospitality.
Pleasantly & courtesy interact with customers.

Education
SSC Punit English School Surat, Gujarat, India.
HSC MAM English School Surat, Gujarat, India.
B.A - Second Class from KSOU, India.

Other Education
Diploma in Computer Office Management.
Diploma in Computer Hardware.
FAS Tally