Professional Documents
Culture Documents
Please carefully review the information contained in your Authorization to Test letter. If any of the information is incorrect or if
Testing Accommodations
If you require reasonable accommodations, you cannot schedule your test via the Internet. If you have received approval for an
accommodation, please call the Testing Accommodations Department at your local Prometric Regional Service Center
(www.prometric.com/PMI) to schedule your examination. If you have not received approval for a reasonable accommodation,
contact PMI.
Note: If the primary ID presented does not bear a signature or photo, you must present one form of secondary ID containing a
driver's license
passport
military ID
(Outside of the US and Canada, National identity card is also acceptable as primary ID)
credit card
employee ID card
library card
Social Security card
What Time to Arrive at the Testing Center
Plan to arrive 30 minutes before the scheduled appointment to allow time for check-in procedures.Candidates who are late in
arriving will not be allowed to test and will incur a penalty fee for lost computer time in order to reestablish their eligibility.
Reschedule/Cancel Policy
If you need to reschedule or cancel your exam, you must call the registration center, or visit www.prometric.com/pmi click the
"Get Started" corresponding to the appropriate exam and follow the directions on the site necessary to reschedule or cancel your
exam. Rescheduling or canceling submissions thru the online Contact Us form available at www.prometric.com is not a valid
You can reschedule or cancel your exam at any time, as long as you do so more than two full calendar days(EST) before your
scheduled exam appointment. However, a US$70 fee will be charged to you if you reschedule or cancel your exam within 30
days of the scheduled appointment. If you wait until you are within two calendar days of your exam appointment you will forfeit
You are encouraged to reschedule or cancel your exam as soon as you know you won't be able to make the appointment and as
early as possible. For situations in which you have a personal or medical emergency, the Extenuating Circumstance Policy may
apply. Please review your respective handbook for details on changes to your scheduled exam appointment. You must apply to
Scheduling Online
In order to schedule online, you must provide an e-mail address. Prometric will send you an e-mail confirming your appointment.
If you do not have an e-mail address, please call your local Prometric Regional Service Center at www.prometric.com/PMI.
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