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Tabel SPSS
/ORDER=ANALYSIS.
Frequencies
Notes
Comments
Filter <none>
Weight <none>
Missing Value Handling Definition of Missing User-defined missing values are treated
as missing.
Syntax FREQUENCIES
VARIABLES=L_Pelayanan U_tangibles
U_Reliability u_Responsive U_assurance
U_empathy VAR00001
/NTILES=4
/STATISTICS=STDDEV MEAN MEDIAN
MODE
/ORDER=ANALYSIS.
[DataSet1]
Statistics
L_Pelayanan U_tangibles U_Reliability u_Responsive U_assurance
Missing 0 0 0 0 0
Mode 2 1 1 1 1
Frequency Table
L_Pelayanan
Cumulative
Frequency Percent Valid Percent Percent
Cumulative
Frequency Percent Valid Percent Percent
U_Reliability
Cumulative
Frequency Percent Valid Percent Percent
4 2 .9 .9 100.0
u_Responsivness
Cumulative
Frequency Percent Valid Percent Percent
4 1 .4 .4 100.0
U_assurance
Cumulative
Frequency Percent Valid Percent Percent
U_empathy
Cumulative
Frequency Percent Valid Percent Percent
Kepuasan pasien
Cumulative
Frequency Percent Valid Percent Percent
Valid 1 1 .4 .4 .4
CROSSTABS
/TABLES=L_tangibles L_reability L_responsive L_assurance L_Empati BY L_Kepuasan
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ RISK
/CELLS=COUNT
Crosstabs
Notes
Comments
Filter <none>
Weight <none>
Split File <none>
Missing Value Handling Definition of Missing User-defined missing values are treated
as missing.
Syntax CROSSTABS
/TABLES=L_tangibles L_reability
L_responsive L_assurance L_Empati BY
L_Kepuasan
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ RISK
/CELLS=COUNT
/COUNT ROUND CELL.
Dimensions Requested 2
[DataSet1]
Cases
L_tangibles * L_Kepuasan
Crosstab
Count
L_Kepuasan
1 2 Total
2 16 6 22
Chi-Square Tests
a. 1 cells (25.0%) have expected count less than 5. The minimum expected count is 2.02.
Risk Estimate
L_reability * L_Kepuasan
Crosstab
Count
L_Kepuasan
1 2 Total
2 11 11 22
Chi-Square Tests
a. 1 cells (25.0%) have expected count less than 5. The minimum expected count is 2.02.
Risk Estimate
L_responsive * L_Kepuasan
Crosstab
Count
L_Kepuasan
1 2 Total
2 3 7 10
Chi-Square Tests
a. 1 cells (25.0%) have expected count less than 5. The minimum expected count is .92.
Risk Estimate
L_assurance * L_Kepuasan
Crosstab
Count
L_Kepuasan Total
1 2
2 5 8 13
Chi-Square Tests
a. 1 cells (25.0%) have expected count less than 5. The minimum expected count is 1.19.
Risk Estimate
L_Empati * L_Kepuasan
Crosstab
Count
L_Kepuasan
1 2 Total
L_Empati 1 206 14 220
2 2 7 9
Chi-Square Tests
a. 1 cells (25.0%) have expected count less than 5. The minimum expected count is .83.
Risk Estimate