Professional Documents
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8. Good Guy/Bad Guy: The good guy/bad guy approach is typically used
in team negotiations where one member of the team makes extreme
or unreasonable demands, and the other offers a more rational
approach.[30] This tactic is named after a police interrogation technique
often portrayed in the media. The "good guy" appears more
reasonable and understanding, and therefore, easier to work with. In
essence, it is using the law of relativity to attract cooperation. The
"good guy" appears more agreeable relative than the "bad guy."
10. The Nibble: Nibbling is asking for proportionally small concessions that
haven't been discussed previously just before closing the deal.[26]This
method takes advantage of the other party's desire to close by adding
"just one more thing."
11. Snow Job: Negotiators overwhelm the other party with so much
information that they have difficulty determining what information is
important, and what is a diversion.[31] Negotiators may also use
technical language or jargon to mask a simple answer to a question
asked by a non-expert.
15. Commitment tactics: Your opponent may say that his hands are tied
or that he has only limited discretion to negotiate with you. Do what
you can find out if these commitment tactics are genuine. You may
find that you need to negotiate with someone who has greater
authority to do business with you.
17. Inviting unreciprocated offers: When you make an offer, you may find
that you counterpart asks you to make a concession before making a
counteroffer herself. Dont bid against yourself by reducing your
demands, instead, indicate that you are waiting for a counteroffer.
18. Inviting unreciprocated offers: When you make an offer, you may find
that you counterpart asks you to make a concession before making a
counteroffer herself. Dont bid against yourself by reducing your
demands, instead, indicate that you are waiting for a counteroffer.
19. Make multiple offers simultaneously: When you put only one offer on
the table at a time, you will learn very little if the other party turns
it down. By contrast, think about what happens when you
simultaneously present multiple offers, each of which is equally
valuable to you, advises from Harvard Business School professor Max
H. Bazerman. If the other side refuses all of your offers, ask her which
one she likes best. Her preference for a specific offer should give you a
strong clue about where you might find value-creating, win-win
trades and generate mutual gain. In addition to identifying potential
win-win moves, when you make multiple offers simultaneously, you
signal your accommodating and flexible nature, as well as your desire
to understand the other partys preferences needs. So, the next time
you are about to make an offer, consider making three that you value
equally instead.
22. Negotiate damages upfront: Not all future events can be anticipated
with contingent agreements, another way to foster a win-win
agreement is to include liquidated damages clauses in your contract
that stipulate how much will be paid if the contract is breached, it
may streamline any alternative dispute-resolution measures or
lawsuits that arise, according to Harvard Business School and Harvard
Law School professor Guhan Subramanian. In addition, negotiating
damages puts a new issue on the table and thus expands the
potential for value creation. In this manner, adding new issues to the
mix increases the opportunity for win-win negotiations.
25. Russian Front: Offer one alternative that is deeply unattractive to the
other side. As the other side recoils in horror, the opening side can
then propose or offer an alternative much more to their liking and
which the recipient will value greatly, compared to the first offer.