Technical Project Manager

JOB DESCRIPTION

JOB TITLE: Technical Project Manager

BUSINESS UNIT: ICT

REPORTS TO: Manager, ICT

EA GRADE: Non-EA Position DATE APPROVED: 17/12/2015

JOB SPECIFICATION

SUMMARY OF THE BROAD PURPOSE OF THE JOB

The Technical Project Manager is a key leadership role and works collaboratively with customers
(business units) and the systems development partner(s) to identify, build and deploy innovative
solutions. These solutions will include improved business processes, existing system functionality
enhancements or new systems or technology. This will be achieved through effective project team
leadership and the application of a project management methodology to ensure delivery and
deployment of the project objectives. This role has a major contribution to the successful
implementation of Statewides Strategic Plan including:

Leadership and management in the delivery, deployment and budget of project objectives
Management of the progress reporting and communication with project governance and
steering committees
Oversight of effective project risk management
Management of change management strategy establishment and implementation
Oversight and day to day management of all project related contracts with Statewides IT
business partners

The Technical Project Manager is accountable at any one time for business projects which may have a
value in excess of $50,000 and/or significant impact to the business.

KEY RESULT AREAS

The incumbent will be expected to meet specific key performance indicators within each of these Key
Result Areas:

On time delivery of approved and agreed project deliverables

Delivery of approved project deliverables within agreed project budget
Deployment to meet or exceed approved project outcomes
Establishment and maintenance of relevant business process metrics
Timely and accurate reporting of project progress metrics
Integration with ICT, system and software integration management

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 Technical Project Manager
JOB DESCRIPTION

DETAILED RESPONSIBILITIES*
Define effective project plans by liaising between customers and the systems development
partner(s) to achieve the customers business units strategic objectives
Utilise project management tools and methodologies to deliver approved project outcomes,
accurately and regularly maintain project logs and registers, report accordingly, and support
project stage and exception reporting
Define the business and project resourcing requirements for projects
Report all matters of significance affecting Statewides project objectives to the project
governance or project steering committees in a timely manner
Define and update the planning and documentation of all key project aspects including:
o Preparation of risk management plans
o Definition of detailed implementation plans
o Definition and development of system and UAT test scripts
o Definition and development of training and staff development plans
o Definition and completion of capacity and performance testing
o Testing of business processes and procedures to support the business functions
Coordinate the development and delivery of implementation support strategies including
implementation impact monitoring, effective management of system documentation,
maintenance of documentation library, and preparation of system specific Help Desk support
and training
Define business process reengineering and system integration by collaborating with the
various stakeholders including allocated project resources and systems development
partner(s) in design reviews and requirements traceability, determining test environment
requirements, and conducting acceptance test planning
Establish an in depth understanding of and documents exiting business processes, and
establish business process metrics
Diagnose and resolve systems or business process problems effectively by identifying and
communicating opportunities for operational improvement
Define system configuration and system administration processes, develops business rules for
system configuration and data migration including data quality improvements, and defines
security levels and user profiles
Support project post implementation activities
Utilise effective communication skills to contribute to effective and positive relationships
between Statewide staff, team members, suppliers, and external customers
Provide leadership in effective problem solving behaviours
Participate in all required meetings, planning sessions, performance reviews, training sessions,
and team development activities
Any other relevant duties as required

*These responsibilities are subject to revision in accordance with the changing requirements of the organisation.

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 Technical Project Manager
JOB DESCRIPTION

Other Activities
Operate within all of Statewides Policies and Procedures, Compliance and Risk Standards, and
the Vision and Values Statements
Responsible and accountable for managing risks and monitoring their respective control
environments within their areas of responsibility
Actively contribute to and implement the performance management and development
process
Comply with OHS&W legislation by working within the StatewideSafe Safety Management
System
Uphold Sustainability principles and work within relevant guidelines
Operate within Statewides Quality Management System

*These responsibilities are subject to revision in accordance with the changing requirements of the
organisation.

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 Technical Project Manager
JOB DESCRIPTION

PERSON SPECIFICATION
ESSENTIAL MINIMUM REQUIREMENTS

Knowledge and experience:

Substantial experience in project management, ideally with significant exposure to software
development, IT infrastructure or business process improvement projects; demonstrated by at
least 5 years relevant experience
Proven ability to analyse complex problems, identify critical issues and develop strategies for
delivering solutions
Strong results orientation and a proven track record of delivering major projects on time, on
budget and to required quality standards
Proven ability to work as a team player within multifunctional and multidisciplinary teams,
sharing knowledge, contributing proactively to achieving team goals and providing coaching
and guidance to less experienced team members
Experience in managing teams and providing direction and guidance on local level HR issues as
they arise
Experience with User Acceptance Testing processes
Substantial experience in the direct supervision of project staff
Exposure to the negotiating and management of business partner contracts
Demonstrated experience in the development and delivery of training material to system users
and staff
Awareness of the function of the administration systems used and other IT software and
hardware platforms
A sound understanding of superannuation, financial industry and products available in the
market place
Experience in superannuation or related financial services industry
Skills:
Well developed project management skills
Business Analysis skills
Highly developed written and verbal communication skills including the ability to present
complex topics to project governance, project steering committees and other stakeholder
groups
Strong skills in Microsoft products including Outlook, Excel, MS Project and Word
Strong problem solving skills
Ability to successfully negotiate and determine project deliverables
Strong interpersonal and negotiation skills

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 Technical Project Manager
JOB DESCRIPTION

Educational / vocational qualifications:

Formal qualifications in project management or a relevant field or equivalent experience
Practitioner in at least one recognised project management methodology, eg Prince2

SPECIAL CONDITIONS
Based at 211 Victoria Square, Adelaide, South Australia.
National Police Clearance required.
Out of hours work may be required.

P&C Use Only:

Amendment Record

Version Number Amendment Amended by Date

1.0 NEW Senior P&C Advisor 17/12/15

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