TAAdan / From TAA

Havaclk eitiminde uluslararas atlm

International breakthrough in aviation training

Trk Hava Yollar Havaclk Akademisi kresel bir marka olma yolundaki atlm- Turkish Airlines Aviation Academy strengthens its progress on being a
larn IATA ibirlii ile glendiriyor. 1945 ylnda kurulan IATA (International Air global brand with IATA partnership. Founded in 1945, IATA (International
Transport Association), hava tamacl alannda uluslararas dzeyde gvenli, Air Transport Association) is one of the major institutions to set an inter-
ekonomik ve gvenilir bir sistem oluturmak amacyla faaliyette bulunan en nemli nationally safe, economic and reliable system in aviation
havaclk rgtlerinden birisi. With its 240 member airlines from 126 countries, IATA provides aviation
126 lkeden 240 havayolu firmasnn ye olduu IATA, havaclk sektrnn industry stakeholders a wide range of products and services, including
paydalarna eitim de dahil olmak zere pek ok alanda hizmet sunuyor. IATA training.
eitim hizmetlerini ksa ad ITDI (International Training and Development Institute) International training services of the organization is conducted by the
olan Uluslararas Eitim ve Geliim Enstits bnyesinde yrtyor. IATA blgesel IATA Training & Development Institute (ITDI). IATA will perform its regional
eitim faaliyetlerini bundan byle Trk Hava Yollar Havaclk Akademisi ile birlikte training activities in partnership with Turkish Airlines Aviation Academy.
srdrecek. In this issue of TAA, we also present a recently conducted interview
TAAnn bu saysnda, IATA yetkililerinden smal Albaidhani ile yaptmz bir r- with Ismail Albaidhani, the Head of Global Partnership & Learning Innova-
portaja yer veriyoruz. TAA-IATA ibirliinin detaylarn aklayan Albaidhani, neden tion at ITDI. Mr. Albaidhani elaborates on details of IATA- Turkish Airlines
TAA ile eitim ortakl kurduklarn yle aklyor: Trkiyenin Avrupa, Orta Dou partnership and says that, IATA entered into a training partnership with
ve Asyann kavak noktasnda yer almas ve ok stratejik konumda bir Avrasya THY because, first of all, Turkey is located at the crossroads of Europe,
lkesi olmas the Middle East, and Asia. It is a Eurasian country situated in a strategic
location.
Trk Hava Yollar Havaclk Akademisini Avrupann en byk eitim akademile-
rinden biri olarak deerlendiren Albaidhani rportajn ilgi ile okuyacaksnz. You will enjoy reading Albaidhani interview rating Turkish Airlines Avia-
tion Academy as one of the major training academies in Europe.
lgiyle okuyacanz dndmz bir baka rportaj da, Yayn Koordinatr-
mz Dilek Ksenin Trk Hava Yollar Havaclk Akademisi Bakan Prof. Dr. a- One other interesting interview came from our Publishing Coordinator
hin Karasarla yapt rportaj. Akademinin gelecek hedeflerini aklayan Karasar, Dilek Kse who spoke to Prof. Dr. ahin Karasar, of Turkish Airlines Avia-
IATA ibirliinin planlanan uluslararaslama faaliyetleri iinde nemli bir atlm ol- tion Academy. Mr. Karasar has shared the future targets of the Academy
duunun altn iziyor. and underlines the importance of IATA partnership for the internationali-
zation process.
Havaclk Akademisinin birimlerini ve sunduu hizmetleri tanttmz Eitimde
Odak dosyamzn bu saydaki konusu: Ticari ve Yer Hizmetleri Eitimi Mdrl. Introducing the various units and services of Aviation Academy, Train-
ing Focus of this issue brings Commercial and Ground Handling Train-
Editrmz Gne Batum Esenin hazrlad bu dosyada, ylda 20 bin kiiye IATA
ing Directorate to spotlight. Our editor Gne Batum Esens article wil
standartlarnda eitim veren bu birimin ilgi ekici zelliklerini yneticilerinin azn-
reveal out interesting features of this unit giving IATA standard trainings
dan tanyacaksnz.
to 20 thousand people.
Sivil havaclk eitimi ve niversitelerimiz konusuna bu saymzda da yer veriyo-
Civil aviation traiining and universities are among our topics in this issue
ruz. lk saymzda niversitelerimizin Sivil Havaclk Yksek Okullarn sizlere tant- again. We have already introduced the Civil Aviation departments of the
mtk. Bu saymzda Trkiyenin ilk Havaclk ve Uzay Bilimleri niversitesi olarak universities. Now, we welcome Turkish Aviation Association University,
eitime balayan Trk Hava Kurumu niversitesine sayfalarmzda yer atk. the first Aviation and Aeronautics University of Turkey in our pages.
Yaz leri Mdrmz Dr. Hakan Erdunun yeni bir pazarlama stratejisi olarak in- Our editor in chief Dr. Hakan Erduns article explores Qr codes as a
celedii QR Kodlar konulu yazsnda, bu uygulamann deiik alanlardaki kullanm novel marketing strategy with cases from various fields as well as pio-
ve Trk Hava Yollarnn nc almalar rneklerle ele alnyor. neering Turkish Airlines examples.
TAAnn zengin bir ierikle hazrladmz ikinci saysn da ilgiyle okuyacanza We believe that TAAs second issue will draw your attraction with its rich
inanyoruz. content.
Gelecek saymzda bulumak dilei ile See you in the next issue

Prof. Dr. Peyami elikcan

TAA Yayn Danman / TAA Publication Consultant

1
 Aylk Dergi / Quarterly Magazine Mart / March 2012 Say: 2 / Issue: 2

4 indekiler / Contents
Bu Sayda /
In This Issue 4. Prof. Dr. ahin Karasar ile Sylei / Interview with Prof. Dr. ahin Karasar
Dilek Kse

Havaclk Akademisi Bakan 8. THK niversitesi / THK University Prof. Dr. Peyami elikcan
Prof. Dr. ahin Karasar:
Havaclk endstrisine 14. Ticari ve Yer Hizmetleri Eitim Mdrl
eitim misyonumuzla hizmet Commercial and Ground Services Training Office Gne Batum Esen
vermekten gururluyuz
22. TAA-IATA Blgesel Eitim Ortakl / TAA-IATA Regional Training Partnership
Prof. Dr. ahin Karasar, Muhittin Hasan Uncular
President at Turkish
Aviation Academy: 26. Tahribatsz Muayene / Non-Destructive Testing Aye Vural
We are proud to serve
30. Bir D Uuu / Flight of a Dream Alp Alper
the industry with our
training mission
36. QR Kodlar / QR Codes Dr. Hakan Erdun
Prof. Dr. ahin Karasar, bir yl akn
42. Grme Engelliler in Eitim Teknolojileri
bir sredir Trk Hava Yollar Havaclk
Akademisi Bakan olarak olarak g- Education Technologies for the Visually Impaired Dr. Hakan Erdun
revine devam ediyor. Bu saymzda,
dergimiz vastasyla onu daha yakndan tanmak ve sizlere de tantmak istedik. So- 44. Trk Hava Yollarnn Uu Fotoraflar / Flight Photos of Turkish Airlines
rularmza itenlikle cevap veren Bakanmza pek ok soru ynelttik. Rportajmza
gemeden nce bugne kadarki akademik almalarna da bir gz atalm istedik 48. Mesleki Eitimde Uzaktan retim Uygulamalar
Distant Learning Applications in Vocational Training Prof. Dr. ahin Karasar
Prof. Dr. ahin Karasar, is the President at Turkish Airlines Aviation Academy
for longer than a year. Inthis issue, we wanted to get to know him better and and 56. Devi Zaimle le Keyfi / Lunch Break with Dervi Zaim Gne Batum Esen
introduce him to you, We asked our President many questions which he answered
sincerely. Lets have a brief look at his academic before our interview. 58. Libya Hava Yollar / Libyan Airlines Merve Oru
Dilek Ksenin rportaj sayfa 4de 60. 104. IATP Konferans / 104th IATP Conference Aye Vural
Interview by Dilek Kse on page 4

Kapak Fotoraf / Cover Photograph: Alp Alper (Flamingolar, Tuz Gl, Trkiye / Flamingos, Salt Lake, Turkey)

Prof. Dr. Peyami elikcan Dr. Hakan Erdun Dilek Kse Gne Batum Esen Aye Vural Merve Oru

2
 4 8
Turkish Aviation Academy
Quarterly Magazine
SAHB
Trk Hava Yollar A.O.
Hamdi TOPU
(Ynetim Kurulu ve cra Komitesi Bakan)
Do. Dr. Temel KOTL
(Genel Mdr, Ynetim Kurulu ve cra Komitesi yesi)
Genel Yayn Ynetmeni
Prof. Dr. ahin KARASAR
YAPIM
Kurumsal letiim Bakanl (Koordinasyon)
Zehra ZKEEC
Havaclk Akademisi Yayn Danman
Prof. Dr. Peyami ELKCAN

14
Sorumlu Yazi leri Mdr
Dr. Hakan ERDUN
Yayn Koordinatr
Dilek KSE
Editr
Gne BATUM ESEN
eviriler
Didem A. BAYER
KONSEPT VE TASARIM

30
IDEA AD
Grup Direktr
Alev AKTA
Mteri Temsilcisi
Bilge Nur KEMERZLOLU
Art Direktr
Serap ARKAN
Grafik Tasarm
Tufan KAPTAN
Bask
ARMON NUANS
GRSEL SANATLAR & LETM HZMETLER A..

Turkish Airlines Inc.

Hamdi TOPU
(Chairman of the Board and the Executive Committee)
Do. Dr. Temel KOTL

22
(CEO, Member of the Board and of the
Executive Committee )
General Publication Manager
Prof. Dr. ahin KARASAR
PRODUCTION
Corporate Communication Directorate (Coordination)
Zehra ZKEECi
Turkish Airlines Aviation Academy
Publication Consultant

56
Prof. Dr. Peyami ELKCAN
Editorial Manager
Dr. Hakan ERDUN
Editorial Coordinator
Dilek KSE
Editor
Gne BATUM ESEN
Translations
Didem A. BAYER
Concept and Design
IDEA AD
Grup Director
Alev AKTA
Customer Representative
Bilge Nur KEMERZLOLU
Art Drector
Serap ARKAN

58
Graphic Design

44
Tufan KAPTAN
Print
ARMON NUANS
GRSEL SANATLAR & LETM HZMETLER A..

3
THYden / From Turkish Airlines

Havaclk Akademisi Bakan Prof. Dr. ahin Karasar:

Havaclk endstrisine eitim misyonumuzla

hizmet vermekten gururluyuz
Prof. Dr. ahin Karasar, President of Turkish Aviation Academy:
We are proud to serve the industry with our
training mission
Dilek Kse TAA Reklam & Tantm efi / Advertising Chief

Prof. Dr. ahin Karasar

TAA Bakan / President

4
 Akademimiz gerek birikimi gerekse teknik altyaps ile hem Trkiyede hem blgede nemli bir havaclk eitim merkezi konumundadr. Bu birikimi uluslararas akredi-
tasyonlara dntrmek biz yneticilerin nde gelen sorumluluklar arasndadr. Bu nemli hedefi koyan ynetici olmak ve bu hedefe ulamay gerekletiren ekibin
banda olmak ok gurur verici.
Our academy is a major aviation training center both nationally and regionally thanks to its background and technical infrastructure. As managers, it is a priority for us to convert this background into
international accreditations. Im proud to be manager setting these goals and leading the team turning these goals into reality.

Prof. Dr. ahin Karasar, bir yl akn bir sredir Eitim Bakanmz olarak grevine devam ediyor. Prof. Dr. ahin Karasar, is the Head of Training at Turkish Airlines for longer than a year. In
Bu saymzda, dergimiz vastasyla onu daha yakndan tanmak ve sizlere de tantmak istedik. Soru- this issue, we wanted to get to know him better and and introduce him to you, We asked our
larmza itenlikle cevap veren Bakanmza pek ok soru ynelttik. Rportajmza gemeden nce President many questions which he answered sincerely. Lets have a brief look at his academic
bugne kadarki akademik almalarna da bir gz atalm istedik. before our interview.

niversitede Sinema ve Televizyon eitimi alm ve burada gstermi olduu baaryla yurtd- Prof. Dr. ahin Karasar had his undergraduate degree on Cinema and Television and com-
nda burslu yksek lisans yapma ansna sahip olan ahin Karasar, Amerika Birleik Devletlerinde pleted his graduate degree in USA on Broadcasting Administration with a scholarship hed
Yayn letmecii alannda yksek lisans yapm. niversite kadrosunda akademik hayatna, been granted for his academic success. Hes had his Ph.D. on Communication Sciences dur-
mecburi hizmeti srasnda letiim Bilimleri doktoras yaparken balam. Srasyla Anadolu ni- ing his compulsory residency at the university which started his academic career. He worked as
versitesi, Wisconsin Marquette niversitesi ve Gazi niversitesinde Aratrma Grevlilii ve re- a research assistant and faculty member at Anadolu University, Wisconsin Marquette Univer-
tim yelii; Gazi niversitesi, Dou Akdeniz niversitesi, Uluslararas Manas niversitesi ve stan- sity; as a faculty member and Department Head, Associate Dean, Dean and Associate Rector
bul Maltepe niversitesinde retim yeliinin yan sra Blm Bakanl, Dekan Yardmcl, respectively at Gazi University, Dou Akdeniz University, International Manas University and
Dekanlk ve Rektr Yardmclklar grevlerinde de bulunmu. Akademik kariyerle snrla kalmayp stanbul Maltepe University. He has also worked as a producer and director of documentaries
Belgesel Yapmcl ve Ynetmenlii yapm. Kendisinin TRTde yaymlanan 13er blmlk drt and produced four documentaries of 13 parts each, which were aired on TRT Turkish National
belgeseli var. Nihayet 1 Ocak 2011de Trk Hava Yollar Eitim Bakan olarak atanm ve halen bu State Television.
grevi yrtyor. He has been appointed as the Head of Training at Turkish Airlines is still at that post.

2011 yln nasl deerlendiriyorsunuz? What did you make of the year 2011 as Turkish Airlines?
Trk Hava Yollar asndan baarl bir yld bildiiniz gibi. Bizler de Trk Hava Yollar Akademisi This was a rather successful year for Turkish Airlines as you might know. We have also
asndan da baarl bir yl olmas amacyla ok aba sarfettik ve yl baarlarla kapattk. Bir eitim worked hard as Turkish Airlines Aviation Academy to make the best of this year and finished it
kurumu asndan en nemli baar uluslararas standartlarda eitim verebilmek ve bunu belgele- off with much success. The most important success for a training institution without doubt, is to
mektir. Hi kukusuz. IATAnn blgesel eitim orta ve akredite eitim merkezi olma bavurula- provide trainings at an international standard and to certify that. Consequent to our application
rmzn ardndan balayan gzlem ve denetim srelerini birka ay gibi ksa bir srede baaryla to become the regional training partner and accredited training center of IATA, we were able
tamamlamam olmamz, baarmzn en nemli gstergesidir. Akademi olarak ulusal ve uluslararas to successfully complete all the audit and supervision processes in a very short period of about
renci saymz arttrdk. Buna bal olarak gelirlerimizi arttrdk, uluslararas akreditasyonumuzla da a couple of months, which was the most significant indication of our achievements.
bu baary en st dzeye tam olduk. Btn bunlarn tesinde, eitimde paradigma deiikliini The Academy increased the number of its local and international trainees. This also increased
balattmz yl olarak hatrlayacaz 2011i. Eskiden insanlar eitime ihtiya duyduklarnda Akade- our income level as well as up scaling our success thanks to our international accreditation. Be-
mimize gelir eitim alrlard. Artk biz hem kendi alanlarmzn ve hem de havaclk sektrnde yond all of that, 2011 will be significant for us as the paradigm shift year of our trainings. Before,
alan herkesin almalarn, alanlarn, beklentilerini, uluslararas paydalarn durumunu yakndan people would come to our Academy to get training when they thought they needed one. Now,
takip ederek ihtiya analizi yapyor, sadece mesleki ve teknik eitimlerini deil, ayn zamanda kiisel we follow up the works, the needs, expectations and line of business of not our own employees
geliim ve kariyer planlarn da ierecek ekilde kendilerine yeni modeller sunuyoruz. but also the other employees in the industry, as well as the international partners closely to
analyze the needs and present them new models which include personal development and
2011 ylnda TAAnn IATA ile Blgesel Eitim Ortakl ve IATA Onayl Eitim Mer- career planning as well as professional and technical trainings.
kezi olmas ynndeki grleriniz nelerdir?
Akademimiz gerek akademik birikimi gerekse teknik altyaps ile hem Trkiyede hem blgede What are your thoughts on the IATA Regional Training Partnership and IATA
nemli bir havaclk eitim merkezi konumundadr. Bu birikimi uluslararas akreditasyonlara dn- Accredited Training Center titles of the Aviation Academy?
trmek biz yneticilerin nde gelen sorumluluklar arasndadr. Bu nemli hedefi koyan ynetici Our academy is a major aviation training center both nationally and regionally thanks to its
olmak ve bu hedefe ulamay gerekletiren ekibin banda olmak ok gurur verici. Stratejik he- background and technical infrastructure. As managers, it is a priority for us to convert this back-
deflerimizi her yl aama aama gerekletirerek yolumuza devam edeceiz. Rutini yrten yne- ground into international accreditations. Im proud to be the manager setting these goals and
ticiler olmak yerine, ekip olarak, yeni paradigmay oluturmay tercih ettik. leading the team turning these goals into reality. We will proceed on that path realizing our
strategic goals step by step every passing year. We have chosen to create the new paradigm
Baarl bir yldan sonra TAAnn yeni dnemde hedefleri nelerdir? as a team, instead of being managers just keeping up with the routine.
2012 hedeflerimiz arasnda, sahip olduumuz EASA 147 teorik eitim yetkisini genileterek pra-
tik eitim yetkisi de almak ve 147 Temel Eitim Okulumuzu kurmak var. Trkiyede ve hitap ede- Having left 2011 behind as a successful year, what new goals will the Aviation
ceimiz blgede henz temel eitim okulu yetkisi olan bir havaclk eitim kuruluu bulunmamak- Academy pursue this year?
tadr. Bu zorlu hedefe ulamak iin ok alacamz ve zorlanacamz biliyoruz ancak azim ve In 2012, we aim to extend the scope of our EASA 147 training authorization to include practical
kararllkla ilerleyeceimiz bu srete de baarya ulaacamz biliyoruz. 2012de gelimekte olan training authorization and to establish our 147 Basic Training School. As of now, neither Turkey
blgelerde zellikle Afrika ve Orta Asyada lkelerin milli havayollar ile birlikte havaclk eitimini nor our target region has any aviation institutions with basic training authorization. We are
birlikte planlamak ve uygulamak hedeflerimizden biridir. aware that we will need to work hard and stretch our limits, yet we know that we shall achieve
the result with resilience and integrity through that process. In 2012, we also aim to plan and
Dnyada sektrel eitim veren birok havayolu irketinin varl dnldn- practice trainings with the national airlines of the developing countries especially in the African
de TAA kendini nasl farkllatryor? and Central Asian regions.
Dnyada havaclk eitim hizmeti vermekte olan kurumlara baktmzda, genel anlamda bir veya
en fazla iki zel kategoride uzmanlamakta olduklarn grmekteyiz. Bu anlamda bizi rakiplerimiz- How does Turkish Airlines Aviation Academy differentiate itself with respect to
den ayrtran en nemli noktalardan biri, havacln hemen hemen her alannda grev yapan many other airline companies delivering sectoral trainings?
personelin ihtiyacn, uzman eitmen kadromuz ile uluslararas standartlar lsnde ve profes- When we look at the aviation training companies at a global scale, we see that that they are
yonel dzeyde eitim verebilme kabiliyetimiz erevesinde karlayabiliyor olmamzdr. Bir dieri specialized mostly at one or two categories at most. In that sense, one major aspect that dif-
ise, birok kurumdan farkl olarak, bilgi birikimlerini yllarca sahada edindikleri pratik tecrbe ile ferentiates us from our competition is that we are capable of delivering trainings to meet the
zenginletirerek sektre aktarmakta olan eitmenlere sahip olmamzdr. needs of employees from almost all fields of the industry at international standards on a profes
5
Sivil Havaclk / Civil Aviation
Varlk sebebimiz dorultusunda, hedef kitle-
mize olduka geni bir hizmet yelpazesi sun-
maya alarak sektrn ihtiyacn mmkn geliimlerini destekleme, havaclkta ok nemli
olan en iyi ekilde karlamay ama edinmi
bir uluslararas havaclk eitim kuruluuyuz.
Bunu salayabilmek iin snf, atlye ve uak
zerinde gerekletirdiimiz teorik ve pratik
bazda teknik eitimlerden ticari eitimlere, yer
ve yolcu hizmetleri eitimlerinden ynetici ve
davran eitimlerine, Uu Korkusunu Yenme
Program, nsan Faktrleri, Havaclk ngilizcesi
gibi baz zel eitimlerden gelitirmekte oldu-
umuz tm bunlarn e-learning versiyonlarna
kadar tm eitimlerimiz ile sektrn her alann-
daki eitim ihtiyacn karlamay mteri mem- anlamda nasl bir kadrolama dn-
nuniyetini de n planda tutarak misyonumuz
haline getirmi bulunuyoruz.
Sizin de bildiiniz gibi Trk Hava Yol-
lar hzla kreselleen bir marka haline
gelmi bulunmaktadr. TAA bu markaya
nasl adapte oluyor, nasl elik ediyor
Kuruma?
Trkiyenin en byk ve dnyann en nemli
havayolu kuruluu olarak THYnin bugnleri-
ne kavumasnda, alanlarnn eitimine ve
geliimine verdii nem de rol oynamaktadr.
Akademi olarak ayn bilin ile almalarm-
z gerekletirmekte ve mteri memnuniyeti
odakl bir anlayla sektre hizmet vermekte-
yiz. Belirlediimiz ve hassasiyetle uygulamaya
altmz stratejik hedeflerle, dnyada en iyi birebir uygulayc olarak yllarca deneyim kazan-
hava yollarndan biri olarak bilinen Trk Hava
Yollar gibi, biz de havaclk eitimleri alann-
da hizmet veren en iyi kurumlar listesinin ba
sralarnda lanse edilmek istiyor, admlarmz
bu dorultuda atyor, bunun iin aba gsteri-
yoruz. Bu hedefimize doru ulatracak yolda
yrrken, hizmet hacmimizi arttrma, eitmen
6
kadromuzu bytme, mteri portfymz
geniletme, alanlarmzn mesleki ve kiisel
to the e-learning versions of all of these
olan havaclk kurallarna uygun hareket edilme-
sini salamaya ynelik almalar srdryoruz.
zetle eitim ncesi, sonras ve eitim srecin-
de kaliteli hizmetlerimiz ile admz tm dnyaya
duyurarak kresel bir marka olma yolunda iler-
lemeye devam ediyoruz.
TAA Eitmen kadrosu hakknda ne
dnyorsunuz? Eitmenlerimizi dier
havayolu irketlerindeki meslektala-
rndan ayran gl ynler nelerdir? Bu the biggest national airlines of Turkey and
one of the most important in the world.
yorsunuz?
Havaclk eitim merkezlerinde grev yapan,
retmek gibi ulvi bir grevi yerine getirmekle
ykml eitmenleri dorudan niversiteden
gelenler ve buna ilave olarak sahada pimi
olanlar iki kategoride snflandrabiliyoruz. Eit-
menlerin sahada tecrbe kazanm olmalar,
mesleki geliimleri ve alannda uzmanlamalar
asndan olduka nemli bir faktr olarak kar- We keep working on increasing our ser-
mza kyor.
Akademi olarak bizi sektrde ayn alanda faa-
liyet gsteren dier kurumlardan farkl klan en
nemli zelliklerimizden birisi bu noktada ken-
dini gsteriyor. Tm eitmenlerimiz, bilgi biri-
kimlerinin temelini renim grdkleri okullarda
atm, sonrasnda eitimini verdikleri alanlarda
m, bu yolla zmsedikleri bilgileri kursiyerlere
aktaran tecrbeli bireylerdir.
rnekleyecek olursak, teknik tip eitimleri-
ni veren eitmenlerimiz uak zerinde kayda
deer srelerde bakm hizmeti vermi olan ve
pratikte edindikleri tecrbeleri snflara tayan
eitmenlerdir. Kargo eitimlerimiz ise, kargo bi-
Hedef kitlemize olduka geni bir hizmet yelpazesi sunmaya alyoruz. Eitim
ncesi, sonras ve eitim srecinde kaliteli hizmetlerimiz ile admz tm dn-
yaya duyurarak kresel bir marka olma yolunda ilerlemeye devam ediyoruz.
We aspire to deliver a large spectrum of trainings to our target mass. We proceed on being
a global brand with our quality services before, during and after training services.
sional level, thanks to our qualified team of development of our employees and com-
trainers. We also decouple from our compe- plying with aviation principles which are of
tition with our trainers who mingle their prac- utmost importance. Briefly, we keep get-
tical field experience with their knowledge ting closer to becoming a global brand as
background. well thanks to our quality service before,
As per our raison dtre, we are an inter- during and after the trainings which makes
national training organization committed to our name heard all over the world.
meet the needs of our sector in the best pos-
sible way by providing to our target clientele What are your reflections about
the widest training spectrum. the training staff at the Aviation
To achieve that, we made it our mission Academy? What are their strong
to meet the training needs of the sector suits that differentiate them from
with customer satisfaction focus with all the their colleagues at other airlines?
trainings in our portfolio; from theoretical What are your plans for teambuild-
and practical technical trainings in class, ing and staff setup?
workshop and Mock-up simulators to com- We have two categories in our training
mercial ones, from ground handling and team; those coming from the academia
passenger service trainings to manage- directly and those from the field with
rial and behavioral ones; from our specific hands-on industrial experience. Having
trainings of Overcoming Flight Phobia Pro- the hand-on experience in the field be-
gram, Human Factors and Aviation English comes an important factor for trainers in
terms of professional development and
trainings already under construction. specialization in their field. This is one
aspect that as the Aviation Academy we
Turkish Airlines has become a rap- decouple from our entire competition ac-
idly globalizing brand. How does tive in our industry in the same field. All
the Aviation Academy accompany our trainers are experienced professionals
that brand and how does it adapt with years of one-on-one practical experi-
itself? ence in their subject field, which enriches
Turkish Airlines commitment to the train- and advances their formal education, now
ing and development of its employees transferring their knowledge to our train-
also plays an important role in becoming ees. For example, our technical trainers
are former maintenance technicians who
serviced actual planes for significant peri-
We also serve with the same commitment ods now bringing their know how into the
and a customer focused approach to our classrooms. The same is the case for our
industry. Just like Turkish Airlines, known cargo trainers, experienced former cargo
to be one of the best airlines of the world, operators who deliver our cargo trainings.
we also strive to be listed among the best Also, each and every one of our trainers
companies in the aviation training field receive all accreditations and approvals
and take each and every step according- necessary to meet the training needs of
ly, putting all our efforts in that direction. national and international markets which
are updated periodically.
vice volume, enlarging our training team, Since we are an IATA accredited training
supporting the professional and personal center, our trainers are now able to give
IATA onayl eitim merkezi olmamz, eitmenlerimizin IATA onayl eitim
verebilmelerinin yolunu amtr. Teknik alanda eitim veren eitmenlerimiz
ise Boeing, Airbus gibi retici firmalarn merkezlerinde aldklar uzun sreli
eitimlerle mesleki geliimlerini artrmakta ve sertifikalarn tazelemektedirler.
Since we are an IATA accredited training center, our trainers are now able to give
IATA approved trainings. Our technical trainers keep getting long term trainings at the
training centers of manufacturers like Boeing and Airbus to advance their professional
competence and renew their certificates.
rimlerinde kargo ilemlerini gerekletirmi, alannda uzman eitmenlerimizce anlatlmaktadr. IATA approved trainings. Our technical trainers keep receiving long term trainings
Ayrca her eitmenimiz, ulusal ve uluslararas pazarda mevcut eitim ihtiyacn karlayabilme amacmz at the training centers of manufacturers like Boeing and Airbus to advance their
dorultusunda gerekli tm yetki ve onaylar almakta ve bunlar gereklilikler dahilinde periyodik olarak gn- professional competence and update their certificates.
cellenmektedir.
IATA onayl eitim merkezi olmamz, eitmenlerimizin IATA onayl eitim verebilmelerinin yolunu amtr. Is distant learning linked with aviation industry? Are there any practi-
Teknik alanda eitim veren eitmenlerimiz ise Boeing, Airbus gibi retici firmalarn merkezlerinde almakta cal applications of that in the field? As the Head of Training Depart-
olduklar uzun sreli eitimler ile mesleki geliimlerini artrmakta ve sertifikalarn tazelemekteler. ment, do you have any work in progress that you plan to implement?
When we look at the major training providers of the aviation industry, we see that
Uzaktan eitimi havaclk sektr ile balantl buluyor musunuz? Dnyada bu anlamda especially Europe and US based companies deliver distant learning versions for
uygulanan almalar var m? TAA Bakan olarak Bakanlnzda uygulamay dnd- many of their in-class trainings as an alternative to the market. These institutions
nz bir almanz var m? present these trainings to their customers under e-learning, self-study and virtual
Havaclk sektrn eitim hizmeti anlamnda besleyen merkezlere bakldnda, zellikle Avrupa ve ABD classroom categories. The researches show that increasingly more number of tar-
meneli kurumlarn, snf ortamnda verebildii birok eitimi uzaktan eitim olarak da tasarlayarak pazarn get customers favor distant learning trainings over the physical classrooms. Thus,
tercihine sunduu grlmektedir. lgili kurumlar uzaktan eitimleri; e-learning, self-study, sanal snf ortam- the service providers focus more on that and increase their product diversity.
larnda mterilerinin kullanmna sunuyor. Yaplan aratrmalar uzaktan eitim uygulamalarnn hedef kitle From our industrys perspective, it is possible to deliver all current training via
tarafndan gnden gne daha ok tercih edildiini, bu nedenle hizmet salayclarn bu alana daha ok distant learning, apart from those officially calling for hands on practical trainings
younlaarak rn eitliliini artrdn ortaya koymaktadr. in the aircrafts.
Sektrel anlamda bakldnda, zellikle uak zerinde veya ilgili atlye ortamnda yaplmas ilgili otorite- In that respect, as an Academy aiming to meet all needs of its current and poten-
lerce art koulan eitimlerin dndaki tm eitimlerin uzaktan eitim olarak tasarlanarak mevcut ihtiyacn tial customers that keeps diversifying its service spectrum, we have also started
karlanmas yoluna gidilebilir. to work on transforming all of in-class trainings to computer based distant learn-
Bu itibarla, gelien teknolojiyi yakndan takip eden ve mevcut-potansiyel tm mterilerinin ihtiyalarna ing modules in support of that system.
cevap verebilmeyi amalayan, pazara ok ynl hizmet salayabilmek adna hizmet yelpazesini durmak- We will also come up with combined solutions of in-class and distant learn-
szn geniletme yoluna giden bir Akademi olarak biz de snf ortamnda verebildiimiz ve bilgisayar ortam ing for trainings which, by their very nature, are not compatible for total distant
ile entegrasyonu salkl bir ekilde salanabilen kabiliyetimiz dahilindeki tm eitimlerimizin uygun mo- learning, so that we can shorten the training period for our customers and serve
dllerinin uzaktan eitim ekline dntrlmesini desteklemekte ve bu alandaki almalarmz balat- them more effectively.
m bulunmaktayz.
Doas gerei tamamen uzaktan eitim formatna dntrlemeyen eitimler iin de snf ve uzaktan What do you aspire to achieve at the Aviation Academy? What are
eitim kombinasyonlu tasarmlar gelitirerek, mterilerimize hizmetlerimizi eitim srelerini ksaltarak daha your goals?
efektif yollarla sunabilme imkn bulacaz. Turkish Airlines Aviation Academy is an organization that I have total faith in its
limitless power and one that I easily identified myself with in terms of its mission
TAAda yapmak istedikleriniz nelerdir? Bu anlamda ne gibi hedefleriniz vardr? where I had the opportunity to practice communication with all of its argu-
Trk Hava Yollar Havaclk Akademisi, bugne kadar snrsz gcne inandm, doru kullanld takdirde ments, which is subject matter of my lectures to my students. If it is used cor-
kii ve kurumlar vizyon ve hedeflerine ksa srede ulatracak, niversitede yaam ve i hayatlarnda uygula- rectly, the Academy can bring people and companies closer to their vision and
yabilmeleri iin rencilerime aktardm iletiimi tm argmanlaryla uygulama frsat bulduum, misyonu goals much more easily.
dolaysyla da kendimle ve yaam tarzmla zdeletirdiim bir organizasyon oldu. In alignment with the strategies and principles of fast growing Turkish Airlines,
Hzla byyen ve gz dolduran kaliteli hizmet anlay ile uluslararas platformda varln hissettirmi olan acting as the flagship of our country; taking a stand on the international plat-
lkemizin bayrak taycs Trk Hava Yollarnn strateji ve prensiplerine paralel olarak, belirlediimiz vizyon form with its outstanding quality service, I can say my goal for our Academy is to
erevesinde Akademimiz iin ncelikli hedefimi, dnya apnda bilinirlie sahip, hedef kitle nezdinde eitim become one of the first brands of choice in training needs of our target clientele
ihtiyalarnda tercih edilen ve ilk akla gelen sayl markalardan biri haline gelmesi eklinde tanmlayabilirim. with global recognition.
7
Sivil Havaclk / Civil Aviation

Tayyare Makinist Mektebinden

THK niversitesine
From the Aeronautical Mechanist School to the
THK University
Sivil havaclk Trkiyede olduu gibi dnyada da hzla geliiyor. Dnyadaki 14 bin havaala-
nndan ylda 4.8 milyar yolcu seyahat ediyor. Trkiyede ise 45e ulaan havaalanndan seyahat
eden yolcu says rekor bir artla ilk kez 100 milyon snrn geti. Says her geen gn artan
yolcu says, uu saysn, uak saysn, havaalan saysn ve btn bu srelerde hizmet veren
uzman eleman saysn hzla arttryor.
Civil aviation keeps developing rapidly in Turkey as it does worldwide. 4.8 billion passengers
travel each year from 14.000 airports all over the world. In Turkey the number of passengers
travelling through 45 airports has exceeded the 100 million limits with a record increase. The
ever increasing number of passengers also rapidly increases the number of flights, planes,
airports and the professional staff involved in all these processes.

Prof. Dr. Peyami elikcan / TAA Yayn Danman / TAA Publication Consultant

Mustafa Kemal Atatrkn gelecei gklerde
gren vizyonu, Cumhuriyetin kurulu yllarnda
sivil havaclk almalarna bir ivme kazandrr.
Bizzat Atatrk tarafndan 1925 ylnda kurulan
Trk Tayyare Cemiyeti, her trl havaclk faa-
liyetini gelitirmek amacyla rgtlenir. Bu faa-
liyetlerden bir tanesi de sivil havaclk eitimi
olur.
Bu amala, Trk Tayyare Cemiyeti bnye-
sinde 1926 ylnda Tayyare Makinist Mektebi
kurulur. Trkiye Cumhuriyetinin sivil havaclk
alannda ihtiya duyduu insan gcn yeti-
tirmek amacyla kurulan bu mektep, renci-
lerine mesleki ve teknik eitim verir. Bu eitim
programlar bir diploma program deil, sertifi-
ka program olma zellii tar.
Sivil havaclk eitiminin bir diploma progra-
mna dnmesi iin ok uzun yllar beklemek
gerekir. Tayyare Makinist Mektebinin kurulu-
undan 60 yl sonra, 1986 ylnda ilk diploma
program alr. Anadolu niversitesi bnye-
sinde alan Sivil Havaclk Yksek Okulu, sivil
havaclk alannda nlisans ve lisans diplomas
veren ilk niversite olur.
Anadolu niversitesinin ardndan dier
niversiteler de sivil havaclk yksek okullar
aarlar. Bu sre, sivil havacln hzla gelitii havacln Asndan Zsine kadar her alandaki
2000li yllarda gl bir ivme kazanr. Anadolu
niversitesinin ardndan Erciyes niversite-
8
si, Kocaeli niversitesi, Hatay Mustafa Kemal The vision of Mustafa Kemal Ataturk point- progress of civil aviation. Erciyes University,
niversitesi, 19 Mays niversitesi ve Erzincan ing out the sky for future was the catalyst for Kocaeli University, Hatay Mustafa Kemal Uni-
niversitesi de sivil havaclk eitimi vermeye civil aviation efforts during the first years of versity, 19 Mays University and Erzincan Uni-
balar. Bu niversitelerin yansra, vakf meslek the Republic. By the directive of Mustafa Ke- versity also incorporated civil aviation courses
yksekokullar da nlisans programlar aarlar. mal Atatrk, Turkish Airplane Society (Trk into their curriculum and start associate de-
Tayyare Cemiyeti) was founded in 1925 and gree programs. Besides these Universities,
Sivil havaclkta bir ilk: aimed to develop all kinds of aviation activi- some trust foundation vocational high schools
THK niversitesi ties including civil aviation education. also started to offer associate degree pro-
Sivil havaclk eitimi alanndaki bu geli- For this purpose, in 1926 an aircraft mecha- grams.
meler, 2011 ylnda bir vakf niversitesi olarak nist school was inaugurated within the Turkish
eitim-retime balayan Trk Hava Kurumu Aeronautical Association. Established to train A first in civil aviation:
niversitesi ile en st dzeye ular. Trk Hava the manpower needed in the civil aviation THK UNIVERSITY
Kurumu, sivil havaclk alannda oluturduu field in Turkish Republic, the school gave its These developments in civil aviation training
85 yllk birikim, deneyim ve altyap zerine students vocational and technical education. reaches its peak when Turkish Aeronautical
Havaclk ve Uzay Bilimleri alannda uzmanla- These training programs are not a diploma Association University starting education and
an THK niversitesini kurar. THK niversitesi program but a certificate program. training as an association in 2011. The Turkish
Trkiyenin bu alandaki ilk ve tek niversitesi It took quite a many years to transform Aeronautical Association founds THK Univer-
olur. the civil aviation education into a diploma sity with its information, experience and infra-
Kuruluu 3 Mart 2011 tarihinde tamamlanan program. 60 years after the founding of the structure background of 85 years in the field
THK niversitesi bir ihtisas niversitesi olarak, aeronautical mechanist school, the first di- of Aeronautical and Space Sciences. THK
btn akademik yaplanmasn sivil havacln ploma program started in 1986. A two-year University becomes the one and only univer-
ihtiyalarna gre ekillendirir. THK niversitesi Vocational High School of Civil Aviation was sity of Turkey in this field.
nin at 13 lisans, 3 n lisans ve 9 yksek li- established within Anadolu University, the first The foundation work of THK University was
sans programnn hepsi sivil havaclkla ilgilidir. higher education institution to award associ- completed by March 3, 2011 and as a spe-
THK niversitesinin kurucu Rektr Prof. Dr. ates or bachelors degree diplomas. cialized university, it shaped all its academic
nsal Ban, niversitenin programlarnn sivil Following Anadolu University, other uni- structure according to the needs of the civil
versities also joined in with other Vocational aviation sector. All of 13 undergraduate, 3 as-
eleman ihtiyacn karlayacak ekilde hazrlan- Civil Aviation High schools. This process ac- sociate and 9 post graduate programs of THK
dn belirtiyor. Programlarn detaylarna bakl- celerates in the 2000s Thanks to the rapid University are affiliated with civil aviation.
dnda Prof. Dr. Bann tespitine katlmamak elde deil. THK
niversitesi, programlarndaki bu odaklanma dolaysyla ihti-
sas niversitesi olma zellii kazanyor.
Doktora dereceli pilotlar yetiecek
THK niversitesinde drt faklte bulunuyor. Bunlardan ilki,
Hava Trafik Kontrol ve Pilotaj blmlerinden oluan Hava Ula-
trma Fakltesi. Biri niversitenin Ankara kampusunda, dieri
ise zmir kampusunda eitim veren Hava Ulatrma Fakltesi,
Trkiyede bu alandaki ilk ve tek faklte olma zellii tayor.
THK niversitesinin bir dier fakltesi, Havaclk ve Uzay
Bilimleri Fakltesi. Bu Fakltede Uzay Mhendislii, Uak
Mhendislii ve Astronomi blmleri bulunuyor. Dier m-
hendislik dallarnn Mhendislik Fakltesi altnda yer ald
niversitede, Elektrik-Elektronik Mhendislii, Makine M-
hendislii, Bilgisayar Mhendislii ve Mekatronik Mhendis-
lii blmleri var.
Bu mhendislik dallarnn da sivil havaclk zerine odaklan-
dn belirten Rektr Ban, letme Fakltesinde ise Sivil Hava
Ulatrma letmecilii Blmn aarak bir ilke imza attklar- also focus on civil aviation sector, underlines the fact, that they
nn altn iziyor.
THK niversitesinin bir baka zellii ise btn bu alanlarda
yksek lisans eitimi de vermesi. Bir baka deyile sivil havac-
ln her alannda artk yksek lisans derecesi verecek prog-
ramlara sahip olmas.
THK niversitesi Rektr Prof. Dr. nsal Ban, hedeflerinin
doktora programlar da aarak, doktoral pilotlar yetitirmek
olduunu belirtiyor. THK niversitesi ile havaclk alannda en
st dzeyde kariyer yapma imkanlarnn oalacan belirten
Rektr Ban, bu yolla akademik kadrolarn da glendirecekle-
rini sylyor.
THK niversitesinde biri Ankarada, dieri zmirde olmak
zere iki Havaclk Meslek Yksek Okulu daha bulunuyor.
nlisans diplomas veren bu okullarda, Uak Teknolojisi, Sivil
Havaclk Kabin Hizmetleri, Hava Lojistii, Sivil Hava Ulatrma
letmecilii, Havaclkta Yer Hizmetleri Ynetimi programlar
bulunuyor.
En geni uak filosuna sahip
THK niversitesini ilklerin niversitesi olarak tanmlayan Prof.
Dr. nsal Ban, ayr ehirde (Ankara, zmir, Eskiehir) ve drt
THK niversitesi Uak Filosunda 77 uak var / THK University Squandron Bears 77 planes
The founder of TAA University Rector Prof. Dr. nsal Ban explains
that the programs of the university were designed to meet the
needs of all employees from any branch of civil aviation from A to
Z. Looking at the details of the programs; we can see Prof. Dr. Ban
is right. Thanks to their focused curriculum, THK University by its
very nature has become a specialized university.
PhD titled pilots will be trained
There are four faculties at THK University. The first one is the Air
Transport department which includes air traffic control and piloting.
As the first of its discipline, The Air Traffic Faculty has two cam-
puses, one in Ankara and the other in Izmir.
Another faculty of THK University is the Faculty of Aviation and
Aeronautics. This faculty includes aeronautical engineering, and
astronomy departments. All the other engineering branches, such
as electrical- electronic engineering, mechanical engineering,
computer engineering and mechatronics are within the universitys THK niversitesi Rektr Prof. Dr. nsal Ban / Rector,
Faculty of Engineering. THK University
Rector Ban, emphasizing that these engineering departments
have also formed the first civil aviation management department
under the school of business management. One other Feature of
Trk Hava Kurumunun 85 yllk birikimin-
THK University is that it provides post graduate education in all den ald gle Havaclk ve Uzay Bilim-
of these fields. In other words, the curriculum includes all sorts of leri alannda uzmanlaan THK niversitesi,
programs to award a postgraduate degree in every field of civil
aviation.
olduka byk ve gl gelecek hedefleri
THK University Rector Prof. Dr. nsal Ban, states that their main oluturuyor. Bu hedefler iinde Trkiye
goal is to start Ph.D. programs and to train pilots with doctorate Cumhuriyetinin kuruluunun 100. ylnda
degrees. Rector Ban believes that more opportunities shall arise yerli yapm bir uzay arac ile ilk astronotlarmz
for top level career positions in aviation industry through THK Uni-
versity which, he projects, will strengthen their academic staff as uzaya gnderme hedefi de var.
well.
There are also two aviation vocational high schools of THK Uni- Empowered by 85 years of background of Turkish
versity; one in Ankara and the other in Izmir. These schools give Aviation Association, specialized in Aeronautical
associate degrees on many programs like Aircraft Technology, Civil
Aviation, Cabin Services, Air Logistics, Civil Aviation Management, and Space Sciences, THK University sets huge,
and Aviation Ground Services Handling. powerful goals for future. Sending the first astronaut
into space in a Turkish manufactured spacecraft on
Owner of the largest aircraft fleet
Prof. Dr. nsal Ban defines THK University as the University of
Turkish Republics 100th anniversary .
Firsts and underlines that they are the first and only university
9
Sivil Havaclk / Civil Aviation

Etimesgut Havaalan / Etimesgut Airport

ayr kampusta faaliyetlerini srdren ilk ve tek niversite olduk- versitesi. Yaptmz aratrmalar sonucunda, THK niversitesi THK niversitesi rencileri isterlerse VaughnCollegeda iki yl C

larnn altn iziyor. THK niversitesi gibi yeni bir niversitenin gibi ihtisaslam ve havaclk iin gerekli teknik altyapya sahip eitim alabilecekler. Bylece her iki niversitenin de diplomasna
daha iin banda byle bir zellie sahip olmasn havaclk ei- ok az niversite olduunu grdk. niversitemiz dnyadaki sahip olabilecekler. M

timini daha etkin vermek amacyla aklyor Rektr Ban. dier havaclk niversiteleri iinde ayrcalkl bir yere sahip. l- Y

Bu tr bir kampus altyapsnn karlkl uulara imkan verece- kemizin iinde bulunduu blgede baka bir havaclk niversi- Yerli uak retecek
ini kaydeden Rektr Ban, halen Etimesgut-Ankara ve Seluk- tesi yok. Bu bakmdan niversitemiz, sadece Trkiyenin deil, Sivil havaclk Trkiyede olduu gibi dnyada da hzla gelii- CM

zmir Havaalanlarnn bu amala kullanldn ve bu havaalanla- evre lkelerin de ihtiya duyduu sivil havaclk uzmanlarn ye- yor. Dnyadaki 14 bin havaalanndan ylda 4.8 milyar yolcu seya- MY

rnn ILS cihazl operatr kuleleri ve tam kapasiteli alt hangar ile titirecek bir ilev kazanacaktr. hat ediyor. Trkiyede ise 45e ulaan havaalanlarndan seyahat
profesyonel standartlarda hizmet verdiini belirtiyor. Bu ilevi kazanabilmek iin neler yapldna dair sorumuza, eden yolcu says rekor bir artla ilk kez 100 milyon snrn geti. CY

THK niversitesinin teknik altyapsnda sahip olduu uaklarn Rektr Bandan olduka ilgin bir cevap geliyor: Says her geen gn artan yolcu says, uu saysn, uak sa- CMY

ayr bir yeri var. niversitenin uak filosunda tam 77 adet deiik evre lkelerde THK niversitesinin tantm iin TRT AVAZ ysn, havaalan saysn ve btn bu srelerde hizmet veren
tip ve modelde uak bulunuyor. Rektr Ban, sadece Trkiyede kanalyla ortak bir alma yrtyoruz. TRT AVAZ kanalnn izle- uzman eleman saysn hzla arttryor. K

deil, dnyada da bu kadar uaa sahip baka bir niversite ol-
madnn altn iziyor.
Dnya niversitesi olma yolunda
THK niversitesinin sahip olduu bu altyap ile bir dnya ni-
versitesi olma zellii tadn belirten Prof. Dr. nsal Ban ulus-
lararas hedeflerini yle aklyor:
niversitemiz Trkiyede tek, dnyada ise 37. Havaclk ni-
nebildii her lkeden bir renciyi burslu olarak niversitemizde THK niversitesi Rektr Prof. Dr. nsal Banla bu hzl byme
okutacaz. Adaylar bir yarma programnda elenerek belirlene- zerine sohbet ederken, hedeflerinin sadece nitelikli eleman ye-
cek. TRT AVAZ sanyorum otuzun zerinde lkeden izlenebiliyor. titirmek olmadn ve uak retimi konusunda da almalarn
Dolaysyla 30 civarnda burslu renci alacaz bu lkelerden balatldn reniyoruz. Rektr Ban, Trk Hava Kurumunun
niversitenin uluslararas olma almalar kapsamnda ift dip- uak retimi konusunda ok zengin bir birikim olduunu ve za-
loma programlar da yer alyor. THK niversitesi, Amerika Birle- mannda ok sayda uak rettiini belirtiyor:
ik Devletlerinde havaclk alannda uzmanlaan VaughnColle- Her trl havaclk faaliyetini ve ayn zamanda da havac-
ge ile ift diploma program uyguluyor. Bu program kapsamnda lk sanayisini gelitirmek amacyla kurulan, Trk Hava Kurumu

active in three different cities (Ankara, Izmir, Eskiehir) with
four campuses. Rector Ban explains that even though THK
University is very young, the reason for all of these qualities
and features being implemented right from the start was their
determination to facilitate more effective aviation training .
Rector Ban said that this multi-campus infrastructure will en-
able mutual training flights. Etimesgut-Ankara and Seluk-Izmir
airports currently serve this purpose and provide service at
professional standards with the ILS equipped operator towers
along with six full capacity hangars.
THK University is also unique in its technical infrastructure.
The university squadron bears 77 planes of different types and
models. Rector Ban emphasizes that no other university in Tur-
key or abroad has this many planes in their squadron.
On its way to become a worldwide university
Prof. Dr. nsal Ban qualifies THK University as one to become
a world class university thanks to their infrastructure. The uni-
versity has international aspirations as follows:
10
Our university is the only aviation university in Turkey and
the 37th worldwide. We observed that there are only a couple
of universities specialized like THK University with adequate
technical infrastructure for aviation industry. We have a distin-
guished position among other universities of the world. There
is no other aviation university in our region. In this regard, our
university will function to train aviation professionals of the re-
gion as well as Turkey.
Rector Ban responds with a quite interesting answer to our
question on what efforts they put to earn and fulfill that func-
tion:
We collaborate with TRT AVAZ TV Channel to promote THK
University in neighboring countries. We will grant scholarships
to one student from each country that TRT AVAZ broadcasts in.
Applicants will be selected in a quiz program. I think TRT AVAZ
gets broadcasted in more than 30 countries. Therefore we will
have around30 scholarship students from these countries
The university keeps working on becoming and international
institution and providing double diploma programs. THK Uni-
versity runs a double diploma program in partnership with
Vaughn College, a specialized institution of aviation in the
USA. If students of the THK University wish, they can study for
2 years at the Vaughn College within the scope of this program
and can get a double diploma.
Manufacturing a domestic aircraft
Civil aviation keeps developing rapidly in Turkey as it does
worldwide. 4.8 billion passengers travel each year from 14.000
airports all over the world. In Turkey the number of passengers
travelling through 45 airports has exceeded the 100 million lim-
its with a record increase. The ever increasing number of pas-
sengers also rapidly increases the number of flights, planes,
airports and the professional staff involved in all these pro-
cesses.
Talking with the rector of THK University Prof. Dr. nsal Ban
about this fast growth, we find out that they do not only target
to train qualified personnel but that they have also started to
11
 1926 ylnda ilk olarak Tayyare Makinist Mektebi ni, ardndan da guttaki uak fabrikasna ait binann niversitemize tahsis edil- rici sektrdr. Devasa byklkteki yatrmlara yn veren
Kayseride TOMTA Uak ve Motor Fabrikasn hizmete at. Bu mesi ilemleri tamamland. Hedefimiz 2014 ylna kadar ilk eitim bu sektr, srekli bir geliim trendi ierisindedir ve lkelerin
tarihten itibaren A19 ve A20 uaklarnn retimi ile bakm ve uan retmek. VaughnCollege ile bu konuda da ibirlii yapa- gelimilik dzeylerinin adeta belirleyicisi konumundadr.
onarmlar Trkiyede yaplmaya balad. Halkn ilgisi o kadar b- caz. Trkiyenin uak retimi konusunda uzmanlaabileceine lkemizin son yllarda gerekletirdii atlmlar, sektrn ni-
yk oldu ki toplanan gelirler ile ilk 10 yl ierisinde THK, 351 uak ve bu alanda bir yer edinebileceine inanyorum. THK niversi- telikli eleman ve AR-GE ihtiyacn ciddi lde artrmtr. Bu-
imal ederek ya da satn alarak Trk Hava Kuvvetlerine teslim etti. tesi bu alanda nc bir rol stlenecek. Yerli otomobilden nce gn itibariyle sz konusu ihtiyalar iin adres gsterilecek bir
Kurum, 1905de kurulan Uluslararas Havaclk Federasyonuna yerli uak reteceiz yksekretim kurumunun lkemizde tesis edilmi olmas,
Trkiyede sportif havacln gelimesi ve genlere tantlmas THK niversitesinin merkez kampusu Ankara Etimesgutta. nceden hayal olarak nitelendirilen birok hedefin gerekle-
amacyla, 1929 ylnda ye oldu. Cumhuriyet dneminde Vecihi Trkiyenin ilk havaclk niversitesine ev sahiplii yapan Eti- tirilebilmesi iin yeni bir yol haritas izmitir. Unutulmamaldr
Hrku, Mhendis Selahattin Reit Bey ve iadam Nuri Demira mesgut ayn zamanda Trkiyenin en nemli sanayi ve ticaret ki Trkiye, Cumhurbakanmz Sayn Abdullah GL n belirt-
da havaclk alannda birok baarl almaya imza att. Uak merkezlerinden birisi olan OSTMe de komu. THK niversite- tikleri gibi kendi arabasn retmeden kendi uan retmi
retimi konusunda TOMTAtan sonra THK atlyesi fabrika ha- si OSTM ile de ibirlii iinde. OSTM bnyesindeki iletmeler ve ihra etmi bir lkedir. Bugn dne gre daha glyz
line getirildi ve ngiliz Magister eitim uaklarnn seri montajna de yerli uak yapm srecine katlacaklar. Rektr Ban, OSTM ile ve daha bilgiliyiz Trk Hava Kurumu niversitesi olarak
baland. Etimesgutta kurulan uak fabrikas 1940da tam reti- ibirliinin hem retim, hem de rencilerinin staj imkanlarnn Trkiyenin kendi uan ve uydusunu reten, kendi frlatma
me geti. Bu fabrikada Magister uaklarnn yan sra eitli THK geniletilmesi asndan ok nemli olduunu belirtiyor ve ni- tesisine sahip, astronot yetitiren, dnyann en iyi pilotlarn,
serisi planrler ile eitim, akrobasi, salk ve nakliye uaklar da versite-sanayi ibirliinin gzel ve etkin bir rneini oluturduk- havaclk iletmecilerini, mhendislerini yetitiren ve sektre
retildi. 1944 ylnda Atatrk Orman iftliinde ilk uak motor larn sylyor. yn verecek bulular gerekletiren bir lke olmasn hedef-
fabrikas kuruldu fakat 1952 ylnda retimler durduruldu ve fab- Trk Hava Kurumunun 85 yllk birikiminden ald gle THK liyoruz. Yapmz bu hedefler dorultusunda oluturuyor ve
rikalar kapatld. niversitesi, olduka byk ve gl gelecek hedefleri olutu- bytyoruz
Rektr Ban, kapatlan fabrikalarn yeniden alacan uak ruyor. Bu hedefler iinde Trkiye Cumhuriyetinin kuruluunun
retim almalarnn artk THK niversitesi bnyesinde srdr- 100. Ylnda yerli yapm bir uzay arac ile ilk astronotlarmz uzaya THK niversitesinin 2023 hedefi gerekleir mi bilinmez,
leceini byk bir inanla ifade ediyor: gndermek hedefi de var. ama sivil havacln geliimine byk katklar salayaca
Uak retimine kaldmz yerden devam edeceiz. Etimes- Hi phesiz ki havaclk ve uzay dnyann en heyecan ve- ak.

work on manufacture of aircrafts. Rector Ban says that Turk-
ish Aeronautical Association has a very strong background in
aircraft manufacturing and had manufactured a large number
of aircrafts in the past:
Aiming to develop an aviation industry, and organize military,
key, but in 1952 the production halted and the factory was shut
down
Rector Ban has total faith that those closed down factories
will be reopened and TAA University will start manufacturing
aircrafts.
nautical Association, TAA University sets very high and power-
ful future targets. Sending the first astronaut to space in a do-
mestic spacecraft on the 100th anniversary of the foundation of
the Turkish Republic is among them.
There is no doubt that aviation and aerospace is the most C

civilian and touristic activities, Turkish Aeronautics Association We will pick up aircraft manufacturing right from where we exciting industry on the world. Steering gigantic amounts of in-
first established Pilot School which was immediately followed left it. Land Allocation procedures for manufacturing plant in vestment, it develops constantly and acts as an indicator of the M

by the foundation of TOMTA Plane and Motor Factory in Kay- Etimesgut to our university have been completed. We aim to development level of a country. Our country has progressed Y

seri that carried out the manufacturing and maintenance of A-19 manufacture the first training aircraft by 2014. We will collabo- quite significantly in recent years and the need for qualified
and A-20 planes. The Turkish nation showed so much interest rate with Vaughn College on that front... I believe that Turkey staff and R&D increased in our industry. Now that we have a CM

in the association that TAA, with its total revenue, delivered 351 can specialize in aircraft manufacturing and claim its place in university founded to respond to these needs in our country, MY

airplanes to Turkish Air Forces in ten years by either manufac- that arena. TAA University will have a leading position in this a new road map is there for many goals seen as dreams be-
turing or purchasing them. In 1929, to familiarize the Turkish field. We will construct a domestic aircraft before domestic au- fore. As President Abdullah Gl also stated, we need to re- CY

youth with aviation, the association became a member of Inter- tomobiles member that Turkey has already manufactured and exported CMY

national Federation of Aeronautics that was founded in 1905. The main campus of TAA University is in Ankara, Etimesgut. its own aircraft in the past, long before manufacturing its own
During the republic era in Turkey, Vecihi Hrku, the engineer Home of the firs Aviation University of Turkey, Etimesgut is a automobile. We are stronger and more knowledgeable today K

Selahattin Reit and the businessman Nuri Demira achieved
phenomenal success in the field of aviation. After TOMTA,
which has already been manufacturing airplanes, TAA work-
shops were reorganized as a factory for mass assembly of
English Magister training. The aircraft factory in Etimesgut kick
started in 1940 and manufactured TAA series gliders, training
planes, air ambulance and cargo planes as well as Magister
aircrafts. In 1944, a factory for the manufacture of aircraft en-
gines was established in Atatrk Forestry Farms, Ankara, Tur-
neighbor to one of Turkeys most significant industry and trade
centers, namely OSTM. TAA University collaborates closely
with OSTM. Businesses within OSTM will also take part in
the manufacturing process of a domestic aircraft. Rector Ban
states that the cooperation with OSTM is very significant for
manufacturing and facilitates internship opportunities for stu-
dents which make an effective example in terms of university-
industry collaboration.
With the power of 85 years of background of Turkish Aero-
As Turkish Aeronautical Association University,; we aim to
make Turkey a country able to manufacture its own aircraft,
train astronauts, the best pilots, aviation operators, engineers
worldwide and innovate to shape the industry. We design and
deploy our structure in line with these objectives.
Who knows if the 2023 goal of TAA University will come true,
but it is clear that it will contribute a lot to the development of
civil aviation in our country.

12
13
Eitimde Odak / Focus on Training

Ticari ve Yer Hizmetleri Eitim Mdr Muhittin Hasan Uncular:

IATA eitim havuzuna girerek tm dnyada
eitim vereceiz
Muhittin Hasan Uncular, Director of Commercial and Ground Services Training Office:
We will join IATAs training pool and will
be able to deliver trainings all around the world
Gne Batum Esen / TAA Uzman / TAA Specialist
Dergimizin ikinci says iin bu kez Ticari ve Yer Hizmetleri Eitimi Mdrlnn kapsn alacak- zaman iinde hatr saylr bir i adam olan rencisi, 800 milyon dolarlk inaat ihalesinde bir Arap fir-
tk. Bu yle bir birim ki uaa binmek isteyen her yolcunun muhatap olduu, alo dediimiz ar mer- mas ile yaryor ve ihaleyi kazandnda kendisine yol gsteren hocas Muhittin Hasan Beye koup
kezi alanndan, bilet satn alrken karlatmz, uaa binerken kapda grdmz grevliye teekkr ediyor. Hem giriimcilik hem de yabanc dil geliimine katkda bulunan yolu gsterdii iin.
kadar hemen hemen tm personele sektr eitimlerini veren bir birim. Kendisi bu anekdotlar anlatrken detayl ve uzun konutuunu dnp nezaketle biz retmen-
Yolcunun karlamad alanlardaki kargo eitimleri de burada veriliyor, tehlikeli madde eitimleri ler detayc ve ok konukanz dese de biz memnunuz halimizden.
de. Uak yklemesi ve arlk hesaplarnn yapld yani uu gvenlii asndan bir olmazsa ol-
maz olan harekat eitimleri de bu birimin sorumluluunda.
te bu nemli birim, hem kendi alanlarna, hem acentalarna hem de sektrn dier irket al-
anlarna verdii eitimlerle ylda yaklak 20 bin kiiye ulam durumda. stelik 20si eitmen 25
kiilik dar bir kadro ile elde ediliyor bu baar.
Eitimlerin byk bir blm Uluslararas IATA standardna sahip. Eitmenler de yle. nemli bir
ksm yabanc dil biliyor, hepsi kurumda tecrbeli.
Birimi tanmak iin yola koyulduumuzda ilk duramz, gen Mdr Muhittin Hasan Uncular oldu.
Gler yz ile bina koridorlarndan tandmz Muhittin Hasan Beyde ilk dikkatimizi eken, ana dili
gibi kulland mkemmel ngilizcesi olmutu. Rportajmzn ilk sorusu da bu oldu.
stanbul niversitesi ngiliz dili ve Edebiyat mezunu ama yabanc dilini esas ilerleten tecrbesinin,
memleketi Adanada bulunan ncirlik ssnde Amerikallarla ngilizce konuma merak olduunu
sylyor. Ardndan niversite yllarnda alt Kapal ar tecrbelerinden bahsediyor.
aymz yudumlarken bir ans geliyor aklna ve paylayor. Bir velisi ocuunun yabanc dil bilgisini
nasl gelitirmesi gerektiini sorunca hi dnmeksizin Kapal ary adres gsteriyor. lerleyen
For the second issue of our journal, we knocked on the door of our Commercial and Ground Language is something that embraces and encompasses the audience when spoken fluently,
Services Office this time. yet this gets all the more difficult when it is any language other than own.
This is the kind of department which gives field training programs to almost all employees that Thus, we asked him about his language skills first thing in our interview.
every passenger comes across one way or another; be it face to face at the ticketing office, He has a B.A. in English Philology & Literature from Istanbul University. However his fluency
check-in desk or during boarding pass control at the gates to the plane, or through the phone comes from his childhood days at American Base of ncirlik, Adana, where he lived and improved
at the call center. his language skills chatting with the soldiers there. This, he says, was what got him attracted to
This center is also in charge of the trainings given to the other departments that the passen- foreign languages. He also shared his days spent at the Grand Bazaar and the experiences
gers never get to see, such as dangerous materials control and cargo processing. Operational during his university years. He told us about the owner of a large shop there, whom he still
trainings on aircraft loading and calculation are also the responsibility of this unit and delivered remembers with much respect and gratitude with his constant smile on his face, saying God
here, which are indispensable for flight safety and security. bless that man.
This critical unit has reached around 20,000 people through the trainings they deliver to not Sipping tea from our cups, he recalls an anecdote from past he shares it with us
only their own employees but also to its agents and employees of other companies in the in- One of the parents of his students asks for advice on how to improve foreign language skills of
dustry. Moreover, a very limited team of 25 people of which 20 are trainers are the engine of his child, and he suggests the Grand Bazaar without hesitation.
this huge success. Within time, that student becomes a prominent business man, competes with an Arab com-
Most of the trainings have IATA international standards accreditation, so do the trainers. pany in a construction tender of 800 Million USD, wins the tender and goes directly to his mentor
Majority of the trainers speak a foreign language and all of them are experienced in the company. Mr. Muhittin Hasan, to thank him, showing the correct address improving his foreign language as
We wanted to meet one of them and a young manager at the age of 38, Muhittin Hasan Uncu- well as his entrepreneurial skills
lar was the first person we came across. He stops himself in between the anecdotes, with the idea of having talked too much, he says
The first thing that striked us about Muhittin Hasan was his extremely fluent English that he politely Thats how we teachers are, over talkative and always into details.
spoke almost like native when he welcomed us at the hallway with a smiling face. We are happy to get more than we could ever ask for.

14
 Trk Hava Yollarndaki iki buuk yllk tecrbesinden son-
ra bu birime atanm. Bundan nce ise 11 yllk zel okullar-
da retmenlik ve yneticilik tecrbesi var. Amerika Birle-
ik Devletlerinde bir Amerikan okulunda bir yl retmenlik
yapm, Azerbaycanda bir firmada Pazarlama ve Sat M-
dr olarak grev alm ama o eitimci olmaya komu her
frsatta.
Amerika deyince de bir ans geliyor aklna ve paylayor.
O tarihlerde okuldaki bir baka Amerikal meslekta Trk
olduunu renince hem inanmam hem de alay etmeye
kalkm. Ona gerekli cevab vermi ama yllar sonra Ame-
rikan pilotlaryla mlakat yapmaya Trk Hava Yollar adna
grevli gidince o meslekta gelmi aklna.
Memleket sevdals Muhittin Hasan Uncularn baarlar
bunlarla da snrl deil. Tam yirmi tane ngilizce hikaye ve
ders kitabnn da yazar. Meer bir ok byk uluslararas
seminer, sempozyumun simltane evirilerinden de sorum-
lu olmu, uluslararas yaynlarda makale evirisinden de
Trk Hava Yollarna girince Montreal IATA merkezinde or-
yantasyon eitimi alm ve imdi IATAnn yetkili eitim ko-
ordinatr. Harvard Business ve Stanforddan ise yaknda
diplomasn alacak.
Biz gpta ediyoruz, o ise bunu dzenli ve alkan olmas-
na balyor. Bo vakitlerinde ise ailesiyle olmay tercih etti-
ini sylyor. ki ocuu var. Balk tutmay, ailesiyle piknie
gitmeyi seviyor Muhittin Hasan Uncular.
Ben Adanalym ama liman ehri skenderunda by-
dm. Bu yzden iyot kokusunu zlyorum, insan dinlendi-
riyor diyor.
O, ailenin havaclk sektrne bulam ilk kiisi ama o-
lunun imdiden bu sevdaya tutulduunu paylayor bizimle.
Balk tutmaya ya da piknie gidemediinde klasik Trk
Musikisi dinleyerek kendisini rehabilite ettiini de reni-
yoruz. Hatta bir dnem koro almalarnda da bulunmu.
Eitmenlerimiz ok uluslu bir irkette
almann verdii avantajla, kltrel
farkllklar gzlemleyebilen ve her biri saha
tecrbeleri ile IATA tarafndan kabul gren
insanlar. Akreditasyonlar tamamlanm
eitmenlerimiz IATA eitim havuzuna girerek
tm dnyada, her kede eitim verecek
Our trainers are able to observe cultural
differences thanks to the advantage of
working in an international corporation.
Each one of them is accredited by IATA as per
their experience in the field. We will join in
IATAs training pool and will be able to deliver
trainings all around the world with our
accredited trainers.

terpretations of numerous prominent international semi-

He has been appointed to this unit after 2,5 years of
experience at Turkish Airlines. Before Turkish Airlines, he
has worked in private schools as teacher and director for
11 years. He has taught in a school in USA for a year. He
also worked as the Sales and Marketing manager in an
Azerbaycan company, but he always preferred to move
forward on his path of becoming a trainer.
He remembers an anecdote from his days in USA too,
and shares it with us
Back then, when an American colleague finds out that
he is Turkish, yet couldnt bring himself to believe it and
he even mocks and teases him. He teaches his colleague
his lesson that day. Years later, when he goes back to
USA to interview American pilots, on behalf of Turkish
Airlines, it all comes back to him, maybe with a bit of de-
spair.
These are not limits of the many hard to imagine achieve-
ments of Muhittin Hasan Uncular, a true patriot as well.
He is also the published author of 20 story and text
books all in English.
He was anxious to talk about the activities of the unit
and IATA but we couldnt help to dig deeper into his au-
thoring 20 storybooks.
Apparently, he was also in charge of simultaneous in-
nars and symposia as well as the translation of articles for
some international editions.
Upon joining Turkish Airlines, he attended an orienta-
tion program at the IATA headquarters in Montreal and
became the accredited training coordinator of the institu-
tion.
He is an enrolled diploma student of Harvard Business
School as well as Stanford and is about to get his degree
soon.
It is really quite an achievement, to succeed in so many
fields. We look upon him almost with envy, yet he says
what does the job is just hard word and being well organ-
ized. methodical and hard working attitude.
We dont know if he has any spare time, but the answer
I get is what I expected for at the first place..
I prefer to spend it with my family he says.
Father of two, Muhittin Hasan Uncular enjoys picnicking
with his family and going fishing.
I am from Adana but grew up in Iskenderun which is by
the sea, so I miss the smell of iodine. Iodine has a funny
effect on people, it is so soothing he says.
He is the first in his family to join aviation industry but his
son has already got the bug of this business, he explains.
We find out that he rehabilitates himself listening to
Turkish Classical Music when he cannot go fishing of pic-
nicking with his family. He even joined a chorus and sang
with them for a while. As the conversation gets longer, we
notice more colors and more depth in his character lis-
tening to him. Considering the limited number of Turkish
Classical Music listeners which keeps going down day by
day, this is very hopeful. Could this music also be the rea-
son of this young mans maturity behind his years, whos
looking at us deeply behind his green eyes contrasting
his black hair?

15
Eitimde Odak / Focus on Training
Blme dair sohbetimize getiimizde beden dili de deien Muhittin Hasan Uncularda bu
kez dikkatimizi eken, ekibine verdii deer oluyor.
Personelinizde nce neye bakarsnz dediimizde, Bilgi tamamlanr, tecrbe zamanla elde
edilir ama en nemlisi kiinin samimi, drst ve net olmas. niversite bitirmi olsanz da
gven vermedikten sonra bunun bir deeri yok. Aslolan ho bir seda brakabilmek diyor ve
ekliyor: Eitmenlerimiz ok uluslu bir irkette almann verdii avantajla kltrel farkllklar Dnyada gelien sektr grubuna havaclk sektrn ilave ediyor, 7 Aralk Dnya Sivil Havaclk
gzlemleyebilen ve her biri saha tecrbeleri ile IATA tarafndan kabul gren insanlar. Akreditas-
yonlar tamamlanm eitmenlerimizle IATA eitim havuzuna girerek tm dnyada, her kede
eitim vereceiz diyor.
Peki neler olabilir bu havuz eitimlerinde diye soruyoruz.
Eitim statik deil dinamik olmal ve bizde bu bak asyla listelerimizi yeniliyoruz. IATA Onayl
Eitim Merkezi olduktan sonra hangi eitimleri bu erevede verebileceimizi istiare ettik. imdi
hzla bu eitimlerin ngilizce ve Trke verilebilmesi iin hazrlk yapyor arkadalar. Bu dersler
iin gndermi olduumuz eitmen isimlerinin tamam IATA tarafndan onaylanm oldu. u an
eitimlerini veremediimiz-zellikle baz IATA eitimlerinde- eitmen yetkilendirip bu srete
As we start talking about the unit, Muhittin Hasan Unculars body language changes. This
time we notice how much he values his team.
One can always top up the knowledge, obtain the experience after a while but the most
important thing is the sincerity, integrity and clarity of the person. Even if you are have degrees
from 3 different universities, it doesnt mean anything if you cannot inflict trust. What matters
is to leave a legacy behind oneself; he says and goes on our trainers are able to observe
cultural differences thanks to the advantage of working in an international corporation. Each
one of them is accredited by IATA as per their experience in the field. We will join in IATAs trai-
ning pool and will be able to deliver trainings all around the world with our accredited trainers.
Quite impressive...
So we ask him what will be included in the pool trainings.
Trainings need to be dynamic rather than static and we update our lists with this perspec-
tive. Upon becoming an accredited IATA Training Center, with IATA Approval, we discussed
about the trainings we could deliver within this framework. Now our team is working on provi-
ding these programs in Turkish and English. The trainer names we sent to IATA for these clas-
Sat ve Rezervasyon Eitim eflii / Reservation and Ticket Sales Unit
Ticari ve Yer Hizmetleri Eitim Mdrlne bal olarak faaliyet gsteren bir eflik. Troya Rezer-
vasyon, Quickres Rezervasyon ve Biletleme Eitimleri gibi uygulamal sistem eitimlerinin yan sra
Yolcu Sat gibi cret hesaplama, kurallar, cret paylam hesaplamas yaplan manuel eitimleri
verilmektedir. Star Alliance Sat Stratejisi ve rnlerinin tantld seminerleri de veriliyor. Binlerce
kiinin grev yapt dev bir kurulu, tek bana bir endstri olan Trk Hava Yollarn dnnce
personeli, yolcular, tedarikileri ile ierisinde milyonlar barndran bir dnya. Bu nedenle eitimleri
vermekle kalmyor arka yzdeki sistemleri de gzden geirmek, yenilemekten de sorumluyuz.
nk bu apta bir irketin ve rekabettin olmazsa olmazlarndan biri de teknolojik gelimelere
hemen adapte olma zorunluluumuz var diyor Asl Oya Pulak.
Bu youn ders programlarnn yan sra zellikle Rezervasyon ve Sat grubu olduumuz iin, sa-
hadan, kursiyerlerimizden ve konuyla ilgili departmanlardan olduka fazla soru alyoruz. Yani bilgi
alveriimiz sadece snfla snrl kalmyor ve posta aracl ile neredeyse tm bo vakitlerimizi alan
soru yamuruna tabii oluyoruz. Aratryoruz, sahalardaki anlk kararlar da etkileyen sorularla ilgili
gerektiinde departmanlarla toplantlar yapyoruz ve bir sonu retmeye alyoruz.
Genel olarak eitimlerimizi temel eitim, yani ie yeni balayanlara ynelik. Ama yllardr sahada
alan arkadalarmz iin bir nevi tazeleme amal, advanced dzeyde exchange/reissue eitimi
tasarlyoruz. Bu yl ierisinde bunun da duyurusunu yapacaz. Ve tabii dokmanlar; eitim dok-
manlarmzn ou el kitab, bavuru kitab gibi olduu iin revizyonlar, dzenli takip ve gelitirme
ok nemli, bu konuya da ncelik verdik.
This is a unit reporting to Commercial and Ground Services Training Office. Beside the appli-
ed system trainings such as Troya Reservation, Ticketing Trainings, Quikres Reservation; they
also give manual trainings where they teach fee calculation like Passenger Sale Basics &
Promotion, rules and income allocation. When we consider Turkish Airlines, an industry on
its own with thousands of employees, it is in fact a world covering millions with its employees,
passengers, suppliers. Therefore, they are not only giving trainings but they also check and re-
novate the systems at the backstage. Because one of the prerequisites of such a big corpora-
tion and the competitive environment is to quickly adapt to new technological developments.
Says Asl Oya Pulak
Along with this busy curriculum, since we are Reservation and Sales Group, we receive quite
16
ortaklmza ve nc ahslara hizmet verebilecek bir strateji ierisindeyiz. Dnyada verilen
nemli eitimlerden yakt tasarruf eitimleri, gider ynetimi eitimleri, maliye ve finansa yne-
lik eitimler, O&D eitimleri, flywize, carmen eitimlerimizi de planlyoruz diyerek yantlyor bizi.
Anlyoruz ki Eitim Bakanlnn bu nemli blm IATAnn blgesel orta olmakla paralel
olarak, bir dizi yeni eitim de havaclk sektrnde yerini alacak.
Gnnde konumac olarak gittii bir niversitenin lojistik blm rencilerine verdii d
bizim vesilemizle tm genlerle paylayor:
Dnyada ihtiya duyulan meslekler arasnda Havaclk ne kyor, hem de havacln her dal
ile. Bu yzden bu sektr dnenlerin kendilerini ok iyi gelitirmeleri, yenilikleri takip etmeleri
ve ngilizceyi ok iyi renmeleri olmazsa olmazlar. Dil bilmenin rahatln yaamak iin ren-
mekten korkmasnlar, ya olmaz renmenin diyor.
leriye dnk yapacaklarn anlatrken gzlerinde akmak akmak yanan klar fark ettiimiz
bu gleryzl gen adama teekkr ederken, ekibindeki adeta Silahr diyebileceimiz
eflerine doru yola koyuluyoruz.
ses are all approved. We might find other trainers from third party providers for the trainings
that we have not been accredited yet, especially some IATA trainings. We have been also
planning on some critical training given globally, such as fuel saving trainings, cost manage-
ment, finance, O&D, flywize and Carmen.
We gather that this important unit of Training Presidency will take its place in aviation industry,
with many new training programs now that they are the regional training partner of IATA.
He sees aviation as one of the developing industries in the world. He shares the same advice
he gave to the students of the logistics faculty of a University where he was a guest speaker
on December 7th, World Civil Aviation Day. Aviation comes forward as an industry with its
entire sub branches as popular fields of employment globally. To develop yourselves, follow C
the changes and learn English fluently since this is a must for anyone to go into this industry.
M
Be brave to learn a language, no matter how old you are. Think of the benefits and luxury of
speaking a language fluently. Remember, its never too late to learn. Y
As we thank this friendly young man talking about his future plans with sparkles in his eyes
and move on to meet the chiefs of the team, almost like the Three Musketeers. CM
MY
CY
CMY
K
a lot of of questions from our trainees and related departments. So our information flow is not
limited with classrooms; we receive questions via mailing system and get showered with a
constant flow of questions which takes all of our spare time. We do research when needed; we
organize meetings with the departments about the questions critical in spontaneous decision
making on the field and we try to reach the outcomes. .
Generally, our training programs are designed for the newbies, the basics trainings. But we
design advanced level exchange/reissue programs for our colleagues working on the field for
many years. We hope to announce this project within this year. And of course the documents
most of our training materials are used as manuals or reference books so its critical that they
are regularly checked and developed; this is why it is a top priority for us.
17
Eitimde Odak / Focus on Training

Liseyi Ankara TED Kolejinde tamam-

lamasnn ardndan eitimini Hacettepe
niversitesinin ngiliz Dili ve Edebiyat
blmnde okuyarak tamamlam. Ha-
yatnn byk bir ksm Ankarada ge-
se de o tipik bir Karadeniz kadn. Ana
halleriyle baklarndaki derinlikle bunu
anlamanz hi zor olmuyor. Karadenizin
huyundan, suyundan belki de hamsisin-
den midir bilinmez, bu ana eitmeni-
miz belli ki ekibiyle minik bir aile olu-
turmu kendisine.
15 yldr Trk Hava Yollarnda alyor
ve bu srenin uzun ksmn saha dedi-
i Sat Mdrlnde geirmi. Hem
de VIP-CIP yolcunun youn olduu
Ankarada. .
Aslnda halinden, biriminden mem-
nun ama einin grev deiikliiyle
stanbula gelecek olmas onu da bir
baka birime tayin olmaya mecbur b-
rakyor.
Yine saha diyor, ama bu kez kendisi-
ni tanyan yneticileri, tecrbelerini de
paylaaca Eitim Bakanlnda Ticari
eitimlerde rol almasn istiyor.
yl nce balad eitmenlikte, bil-
gisayardan, ders tasarmlarn bilgisayarl
sunumlarla hazrlamadaki baars da gz
nne alndnda, ksa srede Troya re-

zervasyon, Biletleme eitimleri, quickres rezervasyon eitim-
leri yan sra yolcuya ynelik temel sat eitimleri Star Allian-
Havaclk en byk hizmet sektr. ce eitimleri veriyor.
Ama ak ve meakatle almay gerektirir; Her bir eitim ortalama dokuz gnlk olduu dnlrse baka byk hobisi de el sanatlarna duyduu merak. Asln-
zira dnyadaki ekonomik, politik, endstriyel, zor i. Mesleki eitimleri sk tekrar etmek ne kadar kolay bi-
linmez ama Asl Hanm dersleri bir paylam olarak gryor.
teknolojik ve hatta ekolojik olaylardan iyi Belki bu ekip ruhuna yatknl okul yllarnda profesyonel
ya da kt etkilenen, hzn ve rekabetin yksek oynad basketboldan geliyordur.
tempoda olduu bir sektr. Bu yzden her an
gelimeye-gelitirmeye renmeye ve She is graduated from TED College Ankara, and than
uygulamaya hazr olmak gerekiyor. Bizim she studied English Philology and Literature in Ankara
arkaya bakma ansmz yok. Hal byle olunca, Hacettepe University.
Even though she spent most of her life in Ankara, shes
kendini bu dinamizmde hisseden herkesin still a typical Black Sea woman at heart. Her motherly at-
ok ey katacana inanyorum. titude and the depth in her eyes give her out. She loves
to the fullest when she does and becomes very protective
Aviation is the largest services industry. and altruistic. Our trainer has made a family of her own
with her team, inspired by her Black Sea inherited moth-
Yet, it demands commitment and passion since
erly nature perhaps?
it is a very high speed industry very sensitive to Shes been working for Turkish Airlines since for 15 years
all of the global economic, political, industrial, where she spent most of this period in what she calls the
technological, even ecological changes with field, namely, the Sales Management in Ankara, which is
severe competition. That is why one needs to be most commonly used terminal of VIP-CIP passengers.
Actually, she is happy with her position and depart-
open and ready to learn, develop and apply at all ment but since she has to move to Istanbul due to her
times. We dont have the luxury to look back, husbands change of position, she will need to switch her
so anyone who can catch up this dynamism unit as well.
has so much to offer. She favors the field again, but knowing her too well, her
lead her to join the commercial training department of the
Training Presidency.
Bo vakitlerinde her havaclk personeli gibi dnyada ge-
zilecek neresi kald diyerek ei ve ailesi ile geziyor. Foto-
raf ekmekten keyif alyor ve hatta bir ariv oluturmu. Bir
da bize sorarsanz u sralar minik kz Elif Pulak onun tm
dnyasn ve btn hobilerinin yerini alm. Fakat nasl vakit
buluyorsa buluyor arada kek-brek yapp getiriyor. Kendisi
ile grrken biz de minik kurabiyelerinden tadyoruz.
Its been 3 years since her first training. Her skills and
success in course designs computer based presentations
make her the way to start delivering Troya reservation,
ticketing, quickres reservation trainings in a very short
time along with basic passenger sales and Star Alliance
trainings.
Her job is tough considering that each training program
is about 9 days on average. Who knows how easy it is
repeat these professional trainings frequently, but Asl
sees these classes as a sharing experience. Maybe this
team spirit is a gift from her days of playing basketball
at school.
She travels all over the world with her family in her spare
time just like many other airline employees do. She en-
joys photography and has started an archive already.
One other hobby that she has is handicrafts.
Actually, from where we look, it seems like her little
daughter Elif Pulak has taken over all of her hobbies and
filled her world completely, yet she can still find the time to
bake cakes and pastries to bring to work which we were
lucky enough to taste.

18
 Yolcu Hizmetleri Eitim eflii
Ticari ve Yer Hizmetleri Eitim Mdrlne bal olarak faaliyet gsteren Yer Hizmetleri Ei-
tim eflii, Yolcu Hizmetleri, Kalk Kontrol Sistemi, Troya /Editing Close Out, Quick Check-in,
Seyahat Dokmanlar eitimlerini veriyor. Bu eitimlerin belirli srelerde tazeleme eitimleri ile
seminerlerinden de sorumlu.
Yolcularn havaliman giriinden uaa biniine kadar uluslararas kural ve standartlar ere-
vesinde bilet, check-in ilemlerini ve seyahat dokmanlarna ilikin kontrolleri eksiksiz ve doru
yapmak, var istasyonunda yolcular karlayarak pasaport kontrolne ynlendirmek ve zel
yolcu talepleriyle, karlalan ve zm beklenen problemlere yardmc olmay reten eflik.
zlem Hanm, Bu eitimlerden ncelikle kendi Trk Hava Yollar personelimiz sorumlu ama
sivil havaclk sektrnde faaliyet gsteren dier firma, kurum ve kurululardan gelen her talebe
yant verebiliyoruz diyor.
Bu iddiasn be arkada ile yrten zlem Hanm, liseyi stanbul da Kadky Anadolu
Lisesinde tamamlam ve 18 yana basar basmaz ocukluk hayali olan Trk Hava Yollarnda
hem de VIP-CIP Mdrlnde ie balam.
Hem okur, hem alrm demi ama Ankara Dil Tarih Corafya Fakltesini kazannca stanbul
Ankara arasnda mekik dokumakta zorlanm ve 1995 ylnda Ankaraya tayin isteyip Esenboa
havalimannda bilet sat ofisinde devam etmi. Ksa srede tekrar stanbula dnen zlem Uya-
nk, 2004 ylnda Eitim Bakanlna gemi.
10 yllk saha tecrbesini derslerde rencileriyle paylaan zlem Hoca Pratikten rnekler
dersleri hem renklendiriyor hem de renmeyi kolaylatryor diyor.
Bugne kadar ka rencisi olduunu zihinden hesaplyor hemen;
Eitimlerimiz ortalama 5 gn. Ylda 140 gn eitim veriyoruz. Her eitime ortalama 20 kii
katlsa bu durumda ben bugne kadar 5 bin kiiye eitim vermi bulunuyorum.
Bu pek de az saylmayacak rakam ve havaclk sektrn de dnnce, neredeyse alandaki
her bankoda alann kendisinden ders aldn dnmek kanlmaz.
Mkemmel ngilizcesi ile birok lkede o lkelerin Handling personeline ynelik Troya-Check-
in, Troya Editing and close out dersleri vermi zlem Hanm. Bunlar arasnda Bulgaristan-Sof-
ya, Brezilya San Paulo, spanya Valencia, Kenya Nairobi, Kuwait geliyor.
Ders vermeye gittii lkelerde sokaklar arnlyor zlem Hanm. O lkenin insanlarn, deer-
lerini, yaamn en iyi renme yolunun, aralarna kararak, sokaklarda gezerek olacan iyi
bildiinden, hem dinleniyor hem de gzlemliyor.
Havaclk sektrne gnl veren genler iin de; Eer ok sevip sahiplenebileceklerse bu
sektr ok doyurucu. Ben yllarn nasl getiini anlam deilim diyor.
Bu gzel sohbetin ardndan, Ticari ve Yer Hizmetleri Eitim Mdrlnn, tm uaklarn en
uygun balansla havalanmasn salayan Harekat eitimlerini de kapsayan Kargo, Kayp Eya ve
Harekat Eitimleri efliine geiyoruz.

Passenger Services Training Unit

Ground Handling Training Unit reports to the Ground Handling Training Presidency and
is in charge of trainings of Passenger Services, Take off Control, Troya/Editing Close Out,
Quick Check-in and Travel Documents. They are also responsible for periodical refresh-
ment trainings and seminars
This unit trains the employees on how to control the tickets, check passengers in and
control their travel documents fully and thoroughly, welcome the passengers at the des-
tination and lead them to passport control, deal with special passenger demands and to
address and solve any problems they might encounter.
Ms. Uyank explains, Our first responsibility is to the employees of Turkish Airlines, but
we can also respond to the demands from other companies in our industry.
Ms. Uyank carries out this responsibility with five other friends in her team. She is gradu-
ated from Kadky Anatolian High School in Istanbul and joined Turkish Airlines right after
she was eighteen to realize her childhood dream.
She thought of working while attending college when she won the exams of University
of Ankara, Faculty of Languages, and History & Geography. When going back and forth
between Ankara and Istanbul became a big burden, she got transferred to Ankara for
convenience.
Returning back to Ankara after a short while, zlem Uyank joined the Training Presi-
dency.
Ms. Uyank shares her experience of ten years with her students and adds, Giving real
life examples enlivens the class and facilitates learning.
We ask the number of students this beautiful and elegant trainer had so far, after a quick
mental calculation she says;
An average training is five days. We deliver trainings 140 days in a year. We have about
20 trainees per training. That means I have trained around 5000 trainees so far.
This is a very significant number and thinking of aviation industry, this means that almost
every employee from every counter has passed through her classroom.
Thanks to her perfect English, Ms. Uyank has given Troya-Check-in, Troya Editing and
close out trainings to Ground Handling personnel in many countries including Bulgaria-
Sofia, Brazil-Sao Paulo, Spain-Valencia , Kenya- Nairobi and Kuwait.
Ms. Uyank strolls on the streets of the cities she goes to deliver her trainings. She knows
too well that the best way to learn and find out about different cultures and people is by
walking through its streets which is both relaxation and observation for her.
Ours is a very satisfying industry if you can commit and devote yourself to it. I dont even
know how all those years passed. she says to the young one aspiring to join the aviation
industry
Looking at her, theres no way of believing that she is the mother of two with all of those
years behind her, with her young look and all.
Next, we move to the Cargo, Lost&Found and Departure Trainings Unit which is indispen-
sable part of the Ground Handling Department since they are in charge of departing the
planes with the proper balance.

19
Eitimde Odak / Focus on Training

Kargo, Kayp Eya ve Harekat Eitimleri eflii Scakkanl, duygusal bir adam karlyor bizi m- Beyaz Rusya, Thailand, Irakta eitimler veren Recep
tevaz masasnda. Ve hemen balyor anlatmaya
Aslnda bizim birimi sksanz, bal bana drt tane Hava Yollar alan.
birim kar diyor.
Nedir dediimizde ise devam ediyor anlatmaya.
Bizim efliimizi Kargo ve tehlikeli madde eitimle-
ri, Yer hizmetleri eitimleri, Kayp Eya (World Tracer
sistemleri) eitimleri ve Harekat (operasyon ) eitimleri
olarak balklandrabiliriz.
Belki de en etrefil eitimlerin olduu blm desek
sanrm abartm olmayz. Zira kargo ve tehlikeli mad-
de eitimleri dediimizde, Kargo birimini dorudan
ilgilendiren Kargo sat, kargo operasyon ve kargo sis-
tem (Tactic) eitimleri, hem kargo elemanlarna hem de
sektrn teknik, kabin gibi dier birimlerine veriliyor.
Yer Hizmetleri eitimlerini lisansl uak teknisye-
ni hocalarmz araclyla, Yakt kmal, Towing-Push
Back, Ramp Temizlik eitimleri, Ramp ekipmanlarnn
operasyonlarna ynelik eitimleri kapsad gibi ap-
ron iilerine ynelik eitimleri de organize ediyorlar.
Kayp eya eitimlerinde ise Uluslararas World Tracer
Management sisteminin hem mainframe hem de web
tabanl versiyonlarnn kullanmna ynelik eitimler
veriliyor.
Uaklarn sivil havaclk otoriteleri ile irket kurallar
kapsamnda emniyetli yklenmesine ynelik reglas-
Bey, son yl eitimde olmak zere 15 yldr Trk
lk grev yeri part-time balad uu evraklar eflii.
Bilet Sat Mdrlnde de alan Recep Arkan, daha
sonra yurtd grevlere balyor ve Ukrayna-Simferopol
ve Krmda alyor. Krm iin gnlmzn Akmesciti
diyor ve hemen ekliyor Yurtd tecrbeleri bana bam-
baka ufuklar at. irketimden Allah raz olsun.
Hangi dersleri kendisinin verdiini sorduumuzda ise
evdeki yaramazlar saymazsak diye muziplikle bal-
yor sze ve ekliyor Harekat konularna ynelik dersler.
Recep Beyi dinledike baarsnn ve bu alkanl-
nn ardndaki sebeplerden belki de en nemlisinin
ei ve ailesi olduunu anlyoruz. Eine ve ailesine olan
sevgisi takdire ayan.
Aslnda o burada yldr eitmenlik yapsa da on-
daki bu yetenek daha okul yllarnda balam. Hatta
harln karmak zere ders verdikleri arasnda oku-
duu okul mdrnn ocuu dahi var. alkanl ile
Marmara niversitesi Eitim Fakltesi ngilizce Kimya
retmenlii blmn bitiren Recep Beyin aslnda
en byk sevdas pilot olmakm. Ama ocukluktan
beri kulland gzln kendisine mani olacan d-
nd iin Hava Harp Akademisi snavlarna bavur-
maya ekinmi. C

yon ve hesaplamalar ieren teorik ve uygulamal ei- O yllarda pilotluk okullar yoktu. Olsa da ok paha-
timler, Troya DCS sistem eitimleri ve hatta uak tip lyd ve tek adres Hava Kuvvetleriydi. Ben snavlarna M

bazna gre spesifik eitimlerin de verildiini dnr- katlma daveti almama ramen gitmedim. Katlmadm. Y

sek, bir uan emniyetle yerden kalkmasn salayan Belki de isteyip eriememe, reddedilme korkumdan
harekatlar eiten bu zor birimin bandaki bu minyon katlmamay tercih ettim. Bugn pilot olmasam da yine CM

tipli, scakkanl duygusal adam tanmak iin dayana- bu camiann ierisindeyim. stelik en iyi yaptm i MY

mayp soruyoruz hemen eitmenlik ile Daha ne isteyebilirim ki diyor.

Nasl dinleniyordu acaba? Sahi baka sze ne hacet... Hani acaba herkesin ne- CY

Ona sorarsanz 24 saat az, nk yetmiyor. Bazen redeyse incelemeye alt kurum sadakatinin ok CMY

eline enstrmann alp alyor, bazen bulunduu yer- yksek olduu Trk Hava Yollarndaki bu sevda ileri-
de hayale dalp iir yazyor ama en ok ocuklaryla ve ni, kurumunu bu denli seven eitmenlerin snflarndan K

Cargo, Lost&Found And Departure Trainings Unit dostlaryla vakit geirmekten zevk alyor. geen personel olmaya m bal? Ne dersiniz?

A warm, emotional man welcomes us at his humble desk.
He starts telling right away, saying You could easily make four separate units from ours with
a good squeeze.
When we ask, how so, he goes on.
Our unit includes ground handling services, Lost&Found (World Tracer systems) and departu-
re (operation) trainings.
It wouldnt be wrong if we called them the most complicated trainings. For example, in car-
go and hazardous materials training part, we deliver cargo sales, cargo operation and cargo
systems (Tactic) trainings to cargo department employees and technical staff or cabin crew as
well.
Our licensed aircraft technician trainers are in charge of Ground Handling trainings, including
Fueling, Towing-Push Back, ramp cleaning and operation of ramp equipments. They also orga-
nize the trainings for apron workers.
Lost& Found division delivers trainings for main frame and web based applications of Interna-
tional World Tracer Management system.
Considering all the theoretic and applied trainings regarding safe loading of aircrafts in comp-
liance with international civil aviation regulations and company principles, Troya DCS systems
trainings and also aircraft type specific trainings, we get all the more curious about this small bu-
ild, warm and emotional man who manages this challenging unit training the operators getting
an aircraft safely up in the air, but we ask him first how he relaxes and rests himself.
He claims that 24 hours is too short, since it is not enough. Sometimes he plays his musical
instrument, sometimes he starts daydreaming and writes poetry but his favorite pastime activity
is to enjoy the company of his friends and family.
Mr. Arkan has given trainings in Belarus, Iraq and Thailand. He has been a Turkish Airlines
employee for the last 15 years, 3 of which was in training.
He started as a part-time employee at flight documents unit followed by Ticket Sales. Mr. Ar-
kan gets deployed for missions abroad and works in Ukraine- Simferopol and Crimea. He defi-
nes Crimea as the Akmescit of today and adds Foreign deployments opened up new horizons
for me. God bless my company.
When we ask the classes and topics he teaches, he teases us saying Apart from the kids at
home you mean? and responds Classes regarding operation.
We realize that the major factor behind Mr. Arkans success and enthusiasm is his spouse, his
family. We cannot help to honor his devotion to his wife and his family.
Even though his training background in the company dates back to 3 years, his teaching skills
emerged during his school years. He tutored even the principals children among many others
to earn his pocket money.
Thanks to his academic vigor, he graduated from University of Marmara, Faculty of Educations
Chemistry Department with English curriculum even though his biggest passion was to become
a pilot. Convinced that his prescription glasses will hinder the process, he restraints from app-
lying to the Air Force exams
Back then, we didnt have private pilot schools, and if there were any, they were too expensi-
ve. The Air Force was the only place to go, but I didnt take the exams even though I was invited.
Maybe I chose not to take the exams for fear of being refused and failing to achieve. I am still a
part of this community though, even though I am not a pilot, doing what I do best, giving trainings.
What more can I ask for? he says.
What more to say? Maybe the very low turnover rate of Turkish Airlines, which everyone wants
to find out the reasons why, gets planted in the hearts and minds of employees via passing thro-
ugh the classrooms of these devoted, passionate trainers? What say you?

20
21
TAAdan / From TAA

Trk Hava Yollar Havaclk Akademisi

IATAnn blgesel eitim orta oldu
Turkish Aviation Academy a regional training
partner of IATA now
IATA yetkilisi Ismail Albaidhani:
IATAnn Trk Hava Yollar ile eitimde ortaklk yapmasnn nedeni, Trkiyenin Avrupa, Orta Dou ve Asyann kavak
noktasnda yeralmas ve ok stratejik konumda bir Avrasya lkesi olmas.
IATA official Ismail Albaidhani:
IATA entered into a training partnership with THY because, first of all, Turkey is located at the crossroads of Europe, the
Middle East, and Asia. It is a Eurasian country situated in a strategic location.
Muhittin Hasan Uncular / TAA Ticari ve Yer Hizmetleri Eitim Mdr / Director, Commercial and Ground Services Training
Getiimiz yl Trk Hava Yollar Havaclk rika Blge Ofisinde Endstriyel Genileme ve Last year, Turkish Airlines Aviation Acad- In addition to that, I serve on two educa-
Akademisi IATAnn blgesel eitim ortakla- Finansal Hizmetler alanlarnda grev aldm. emy (THY) became one of IATAs region- tion advisory boards related to the industry,
rndan biri oldu. Merkezi Montreal Kanadada al training partners. Based in Montreal, specifically the University of Genevas Avia-
bulunan IATA, havaclk sektrnn uluslara- Bunun yannda, Cenevre niversitesinin Canada, IATA is the airline industrys inter- tion Management Program and Stanford
ras ticaret kuruluu olarak faaliyet gsteriyor.Havaclk Ynetimi Program ve Stan- national trade body. Established over 60 Universitys Center of Professional Develop-
60 yldan uzun bir gemii olan kurum, k- ford niversitesinin Profesyonel Geliim years ago, today the organization repre- ment. At the University of Geneva where I
resel yolcu ve kargo trafiinin %84n sa- Merkezinde havacllk sektrne dair iki sents some 240 airlines covering 84% of obtained my Masters degree in Internation-
layan 240 havayolu firmasnn temsilciliini eitim programnn da danma kurullarn- total passenger and cargo traffic globally. al Business Management, I lecture on strat-
yapyor. da grevliyim. Uluslararas letme Ynetimi egy and project management.
alannda master derecemi aldm Cenevre IATA seeks to provide insight about the
IATA, havacln ekonomiye salad kat- niversitesinde ayn zamanda strateji ve pro- industry among decision makers and in- I am also a member of the Next Generation
klarla ilgili sektrn karar alma mekanizma- je ynetimi dersleri veriyorum. crease awareness of aviations benefits of Aviation Professionals (NGAP). The objec-
larna bilgi salamay ve farkndalk yaratmay to the economy. It represents, leads, and tive of this task force, which was launched by
amalyor. Kurulu, sreleri sadeletirmek, Ayrca, ksaca NGAP olarak bilinen Yeni serves the industry by simplifying process- the International Civil Aviation Organization
gvenlik standartlarn srekli olarak geli- Nesil Havaclk Profesyonelleri kuruluunda es, continually improving safety standards (ICAO), is to address the shortage of skilled
tirmek, ve aralarnda eitimin de bulunduu yeyim. Uluslararas Sivil Havaclk rgt and providing professional support to in- aviation professionals. ICAO is the United
geni rn ve hizmet yelpazesiyle sektr (ICAO) tarafndan balatlan bu alma grubu- dustry stakeholders with its wide range of Nations body responsible for civil aviation.
paydalarna profesyonel destek salamak nunu amac, havaclk alanndaki nitelikli pro- products and services, including training.
suretiyle sektrn liderliini ve temsilciliini fesyonel ihtiyacn karlamak. ICAO, Birlemi Tell us about the IATA Training &
yapyor. Milletlerin sivil havaclktan sorumlu olan ku- Training is conducted by the IATA Train- Development Institute.
ruluu. ing & Development Institute (ITDI). (Name The ITDI offers air transport professionals
Eitimler, ksa ad ITDI olan IATA Eitim & of newsletter) recently conducted an inter- the specialized training and management-
Geliim Enstits tarafndan veriliyor. Bizler IATA Eitim ve Geliim Enstitsnden view with Ismail Albaidhani, the Head of level tools they need to keep up with their
de TAA Dergisi olarak, ITDInin Global Pay- de bahsedebilir misiniz? Global Partnership & Learning Innovation industry. Our professional development pro-
dalk ve renme Yenileiminin yneticisi ITDI hava tamacl alannda alan pro- at ITDI. grams are available in aviation, cargo, trav-
olan Ismail Albaidhani ile ksa bir sre nce fesyonellere sektrn gerisinde kalmamalar el and tourism sectors. We have more than
bir roprtaj gerekletirdik. iin gereken ihtisas eitimleri ve ynetimsel Can you share the background of 30 diploma programs and a choice of 300
aralar sunmakta. Havaclk, kargo, seyahat your career in aviation? courses. The institute also provides entry-
Havaclk sektrndeki kariyer ge- ve turizm alanlarnda profesyonel geliim Before I was appointed to my current po- level training to new recruits just starting a
miinizden bahseder misiniz? programlarmz var. yzden fazla balk sition at IATAs headquarters in Montreal, I career in aviation industry.
IATAnn Montrealdeki Genel Merkezinde- ieren otuzun zerinde diploma programna held several positions in Human Resources
ki grevime atanmadan nce Cenevredeki sahibiz. Enstitmz ayn zamanda havaclk at our executive offices in Geneva as well We have over 15 Regional Training Part-
Ynetim Biriminde nsan Kaynaklar alann- sektrnde yeni girmi balang seviyesin- as in Industry Distribution & Financial Ser- ners (RTP) and we are very pleased to wel-
da farkl pozisyonlarda almann yannda, deki alanlara ynelik temel eitimler de vices at IATAs Regional Office for the Mid- come Turkish Airlines as one of our RTPs in
IATAnn rdndeki Orta Dou ve Kuzey Af- vermekte. dle East and North Africa located in Jordan. the Middle East.
22
 Halihazrda, onbein zerindeki Blgesel Ei- ITDI has 220 Authorized Training Cent-
tim Ortaklarmz arasna Orta Dou Blgesel ers (ATC) around the world. These ATCs
Eitim Ortamz olarak Trk Hava Yollarnn da are independent organizations author-
katlmasndan mutluluk duyuyoruz. ized by IATA to deliver training programs
in travel and tourism, cargo, aviation, and
ITDInin dnya apnda ksa ad ATC olan 220 leadership and development. ITDI also
tane Yetkili Eitim Merkezi bulunuyor. Bu eitim has 130 Accredited Training Schools dedi-
merkezleri, seyahat , turizm, kargo, havaclk, li- cated to instruction in dangerous good
derlik ve geliim alanlarnda eitim vermek zere regulations. We also have six state-of-the
IATAnn yetkilendirdii bamsz kurulular. ITDInn art training centers in Geneva, Montreal,
ayrca tehlikeli madde dzenlemeleri eitimleri ver- Miami, Singapore, Beijing, and Delhi.
mek zere yetkilendirdii 130 tane Akredite Eitim
Merkezi mevcut. Ayrca, Cenevre, Montreal, Miami, Our academic partners include Bostons
Singapur, Pekin ve Delhide son teknolojiye sahip Harvard Business Publishing, Singa-
eitim merkezlerimiz bulunuyor. pores Nanyang Business School, Stan-
ford Universitys Center of Professional
Akademik ortaklarmz arasnda Bostonda Development in California and the Uni-
Harvard Business Publishing, Stanford versity of Geneva. We work closely with
niversitesinin Californiadaki Profesyonel Geliim our academic and industry partners to
Merkezi, Singapurda Nanyang Business School ensure the value and relevance of our
ve Cenevre niversitesi yer alyor. Eitimlerimizin training.
sektre odaklln ve katma deerini devam etti-
rebilmek iin gerek akademik, gerek sektr ortak- We provide instruction in English,
larmzla yakn ibirlii iindeyiz. French, Spanish, and Mandarin and our
learning options are classroom train-
Eitimlerimizi ngilizce, Franszca, spanyolca ing, on site at a companys location or
ve Mandarin dillerinde verebildiimiz gibi, kat- distance learning. Our courses are de-
lmclarmza snfta, irketlerin kendi lokasyon- signed by industry experts to equip our
larnda ya da uzaktan eitim alma seenekleri students with the skills they need to im-
sunuyoruz. Derslerimiz, sektrn uzmanlar tara- mediately apply them in the workplace
fndan rencilerimizin hemen hayata geirerek and achieve real business results.
somut mesleki baar salayabilecekleri becerileri
kazandrmaya ynelik olarak hazrlanyor. We are proud to say that each year our
programs are delivered by 300 instruc-
150 lkeden 65 binden fazla havaclk alannda tors to more than 65,000 industry pro-
alan profesyonele 300 eitmenimizle eitim fessionals and students in 150 countries.
veriyor olmaktan gurur duyuyoruz.
What are some of the challenges
Havaclk alannda eitim vermenin zor- in aviation training?
luklar nelerdir? The most serious challenge is the lack of
En byk zorluk, nitelikli profesyonel eleman skilled professionals. Since IATAs found-
eksiklii. 1945de IATAnn kuruluundan bu yana ing in 1945, the industry has grown from
havaclk sanayi dokuz milyon yolcudan iki milyar nine million to more than two billion pas-
yolcu saysna ulat. Bu artta, IATAnn geliti- sengers. This growth was fostered by the
ridi standartlarn, uyugulama ve prosedrlerin standards, practices, and procedures de-
de byk bir rol var. veloped by IATA.

Nitelikli eleman konusunda talebin arzn stne Demand exceeds supply because a
kmasndaki en byk etken, sektrdeki mevcut large number of the current employees
alanlarn ounluunun giderek emekllilik in the industry get closer and closer to re-
yana yaklamalar. rnein hava trafik kont- tirement age. Lets take air traffic control-
rolrlerine bakacak olursak, ICAO verilerine lers for example. According to ICAO, 73%
gore ABDdeki hava trafik kontrolrlerinin %73 of Americas air traffic controllers became
2005 ila 2015 yllar arasnda emeklilik yana eligible for retirement from 2005 to 2015.
smail Albardhani: gelmi bulunuyor.
Along with that, in the next 20 years
Trk Hava Yollar Havaclk Akademisi Avrupadaki en byk eitim akademilerinden Bununla birlikte, nmzdeki 20 ylda, hava- airlines will be purchasing 25,000 larger,
yolu firmalar 25 bin adet daha geni ve daha ve- more efficient aircrafts which will call for
biri olmann yannda, ayn zamanda havaclk sektrndeki nc eitim merkezlerinden rimli uak alm yapacak ki, bu da onlar uurmak many pilots and technicians to fly and
de bir tanesi. Havaclk Akademisi iki farkl binasndaki son teknoloji rn 40 snfyla ve bakmn salamak iin daha fazla sayda pilota maintain them. To handle the increase in
800 kiisi ezamanl olmak zere, toplam 12 bin kiiye eitim verme imkanna sahip. ve teknisyene ihitiya duyulaca anlamna geliyor. passengers and cargo, airports will have
Artan yolcu ve kargo hacmini ynetebilmek iin, to upgrade their facilities and infrastruc-
The Turkish Aviation Academy is not only one of the biggest training academies in Europe, but it nmzdeki yirimi yl iinde tesis ve altyaplarn ture over the next two decades globally
is also one of the pioneer training centers in the aviation sector. In its state-of-the-art classrooms, gncellemek durumunda kalacaklar; bu da daha and that means recruiting more qualified
fazla nitieliklil personel ihtiyac demek oluyor. personnel.
the academy can provide training for 12,000 people 800 students at the same time in 40 class-
rooms located in two separate buildings. NGAP alma grubunun amac da uluslararas The NGAP task force was launched to
hava tamacl sisteminin operasyonu, yneti- ensure that enough qualified and com
23
TAAdan / From TAA

mi ve gelecei iin kalifiye ve yetkin havac- Why did IATA partner with THY?
lk profesyonellerinin yeterli sayya ulama- nmzdeki 20 ylda, havayolu firmalar 25 bin adet daha geni ve daha verimli uak alm IATA entered into a training partnership with
sn salamaktr. Ancak, havaclk sanayinin yapacak ki, bu da onlar uurmak ve bakmn salamak iin daha fazla sayda pilota ve THY because, first of all, Turkey is located at
potansiyel adaylar ekme konusunda dier the crossroads of Europe, the Middle East,
i kollaryla rekabet etmek zorunda olduu teknisyene ihitiya duyulaca anlamna geliyor. Artan yolcu ve kargo hacmini ynete- and Asia. It is a Eurasian country situated in a
da bir gerektir. bilmek iin, nmzdeki yirimi yl iinde tesis ve altyaplarn gncellemek durumunda strategic location.
kalacaklar; bu da daha fazla nitielikli personel ihtiyac demek oluyor.
Bir dier zorluk da, havalk sektrndeki In addition, Turkish Airlines is one of the
yeni nesil kariyer pozisyonlarna dair far- In the next 20 years airlines will be purchasing 25,000 larger, more efficient aircrafts which will fastest growing airlines in the region. At the
kndaln ok dk olmas. Bu nedenle, call for many pilots and technicians to fly and maintain them. To handle the increase in passengers Skytrax World Airline Awards, the airline won
havaclk sektrndeki kariyer imkanlarn- and cargo, airports will have to upgrade their facilities and infrastructure over the next two decades three awards, Best Airline Europe, Best
dan haberdar etmek istediimiz genlere Premium Economy Seats for its Comfort
ulamamz salayan bu rportaj ok nemli. globally and that means recruiting more qualified personnel. Class seats and Best Airline Southern Eu-
rope. That is a commendable achievement
ITDI bu zorluklar amak iin ne gibi considering close to 19 million airline passen-
almalar yapyor? nun katldn dnecek olursak, bu ger- petent aviation professionals are available gers from over 100 different nationalities par-
Nitelikli igc ihtiyac havaclk sektr- ekten ciddi bir baar. to operate, manage, and maintain the future ticipated in this customer satisfaction survey.
nn yakn gemite yaad ini dnemin- of the international air transport system. But
de bile hi bir zaman azalmad. Trk Hava Yollar Havaclk Akademisi the reality is, aviation has to compete with The Turkish Airlines Aviation Academy is
Avrupadaki en byk eitim akademile- other industries for potential candidates. not only one of the biggest training acad-
Global havaclk eitim zmleri ve pro- rinden biri olmann yannda, ayn zamanda emies in Europe, but it is also one of the pio-
fesyonel geliim programlar temininde lider havaclk sektrndeki nc eitim merkez- Another challenge is the lack of aware- neer training centers in the aviation sector. In
konumuyla ITDI gelecein hava tamaclk lerinden de bir tanesi. Havaclk Akademisi ness of the next generation on many dif- its state-of-the-art classrooms, the academy
sanayi iin tm dnyada insan kaynaklarn iki farkl binasndaki son teknoloji rn 40 ferent sorts of positions available in aviation can provide training for 12,000 people 800
geliitirmeye devam edecektir. Hava ta- snfyla 800 kiisi ezamanl olmak zere, industry. Thats why I am so pleased to give students at the same time in 40 classrooms
macl alannda alan profesyonellerin toplam 12 bin kiiye eitim verme imkanna this interview for we want to inform young located in two separate buildings.
deien ihtiyalarn ngrme ve karlama sahip. people about the career opportunities in C

konusunda eitimdeki uzmanlmza, tek- aviation. Plus over 50,000 people have taken their M
nolojinin en son imkanlarn kullanmamza Ayrca 50 bin kii Akademiden e-renme e-learning courses. Their instructors are ex-
ve dnya apndaki ortaklarmza gveniyo- yoluyla eitimler ald. Eitmenler alanlarnda What is ITDI doing to meet these perts in their fields and provide instruction in Y

ruz. Yeniliki, esnek ve maliyet etkin geni uzman kiiler; bilgisayar, IT ve SAP balklar challenges? quality and management, commercial and CM
eitim aralarmz sunarken teknolojinin yannda, kalite ve ynetim, ticari hizzmetler The demand for skilled people never went ground handling, marketing and sales in ad-
gcnden faydalanacaz. ve yer hizmetleri, pazarlama ve sata ei- down even during the industrys recent dition to computer, IT, and SAP training. That MY

timleri de veriyorlar. Bu da bir ok havac- downturn. covers a lot of aviation fields. The academy CY
Uluslararas kabul grm eitim program- lk alann kapsadn gsteriyor. Akademi will be a real asset to our institute. (Source:
larmz, sektrmzn deien ihtiyalarn Enstitmz iin ciddi bir kazan olacak. As the leading provider of global aviation https://akademi.thy.com/v2en/hakkimizda- CMY

yanstmakta ve havacln, hava navigas- training solutions and professional devel- aboutus.aspx) K
yon hizmetleri, havayolu iletmecilii ve ha- Son olarak, havaclk alannda ka- opment programs, ITDI will continue to de-
vaclk hukuku, hava meydanlar, gvenlik, riyer yapmak isteyen genlere neler velop the worlds human capital for tomor- Finally, what do you recommend to
kargo ve tehlikeli maddeler dzenlemeleri, tavsiye edersiniz? rows air transport industry. We will draw on young people who want to have a ca-
sivil havaclk ynetimi, yer hizmetleri, ev- Havaclk insanlar ve kltrleri yaknla- our expertise in teaching, our cutting-edge reer in aviation?
re, kurum ve birey performans, kalite, ha- tran ve ekonominin bymesine katkda technologies, and our partnerships world- Aviation is a dynamic industry that connects
vayolu operasyonlar, gelir muhasebesi ve bulunan dinamik bir sektr. Daha once bah- wide to continue to meet and anticipate people and cultures and helps the economy
kontrol ile seyahat ve turizm gibi tm alan- settiim skntlardan dolay, nitelikli eleman the evolving needs of air transport pro- to grow. Due to the challenges I already men-
larn kapsamaktadr. Sektrmzn alan- talebi daima arzdan daha fazla. Her sektr- fessionals everywhere. We will harness the tioned, the demand for qualified profession-
larna yatrm yapma ynnde ilerlemesi iin de farkl frsatlar var elbette, ancak genler power of technology to offer a wide variety als is exceeding the supply. Job opportunities
almaya devam edeceiz. ilgi duyduklar bir alanda eitim alrlarsa ba- of training vehicles that are innovative, flex- are available in every sector of aviation but
arl olma anslar daha da artar. Bir itim ible, and cost-effective. young people will have a better chance of
IATA nedenTrk Hava Yollar ile or- programna yazlarak, iverenlerine de kari- succeeding if they are trained in their field of
taklk yapma yoluna gitti? yerlerini gelitirme konusundaki kararllkla- Our internationally recognized programs interest. By following a program of instruction,
IATAnn Trk Hava Yollar ile eitimde or- rn kantlam olurlar. will continue to reflect the changing needs they will demonstrate to their employers their
taklk yapmasnn nedeni, Trkiyenin Avru- of our industry and cover all areas of the commitment to developing their careers.
pa, Orta Dou ve Asyann kavak noktasn- Dnyann drt bir yanna yaylm 350den aviation industry including: air navigation
da yeralmas ve ok stratejik konumda bir fazla ortayla, nerede yayor olursa olsun, services, airline management and aviation With over 350 partners around the globe,
Avrasya lkesi olmas. herkes IATA eitimlerine kolayca eriebilir. law, airports, safety and security, cargo and IATA training is easily accessible no mat-
IDTI doru eitim zmleri yannda kendi dangerous goods regulations, civil aviation ter where they reside in the world. ITDI has
Ayrca Trk Havayollar blgenin en hzl hedeflerine ulamalarna yardmc olacak management, ground operations, the envi- the right training solutions. Plus we provide
byyen havayollarndan bir tanesi. Skytrax ekilde ihtiyalarna zel tasarlanm esnek ronment, organization and human perfor- flexible training options to meet their specific
Dnya Havayolllar dllerinde En iyi Av- seenekler sunar. mance, quality, airline operations, revenue needs and that are designed around their
rupa Havayolu, Comfort Class koltuklaryla accounting and control, and travel and goals.
En iyi Premium Ekonomi Koltuu ve En Maliyet etkin diploma programlarmz, ye- tourism.
iyi Gney Avrupa Havayolu dlleri olmak niliki aralarmz ve tartmasz uzmanl- Our cost-conscious diploma programs, in-
zere 3 ayr dl ald. Bu dln temelin- mzla, profesyonellerin kariyer hedeflerine We will continue to ensure that the indus- novative tools, and renowned expertise will
deki mteri memnuniyeti anketine yzden ulamalarn salyoruz. Her admda onlarn try progresses towards investing in their help them attain their career objectives. Were
fazla lkeden 19 milyonun stnde yolcu- yanndayz. employees. here to help them every step of the way.

24
25
Eitimde Odak / Focus on Training

Uak bakmna teknolojik bir yaklam

Tahribatsz Muayene (NDT)

A technological approach to aircraft maintenance

Non-Destructive Testing (NDT)

Tahribatsz Muayene uygulamalar, temelleri 1930lara dayanan ve Trkiyede havaclk bakm onarm denildiinde ilk akla gelen Trk
Hava Yollar Teknik A..nin bnyesinde faaliyet gsteren NDT Proje Ynetimi Birimi ekibi tarafndan, son teknoloji rnleri kullanlarak
profesyonel bir anlayla yaplmaktadr.

Non-Destructive Testing is being performed by the NDT Project Management Unit team whose foundation dates back to the 1930s as the
first establishment that comes to mind in Turkey when it comes to aviation repairs and maintenance that is operating within Turkish Airlines
Turkish Technic A.. by using the latest technology products through a professional outlook.

Aye Vural / TAA Pazarlama ve Sat efi / TAA Marketing and Sales Supervisor

Teknoloji, biliimden otomotive, denizcilikten havacla kadar aklmza gelen hemen her
sektrde hzla gelime gstermeye ve insanolunu artmaya devam ediyor. Dnyada her
gn bir yenisini duyduumuz, dinamik bir sreklilik gsteren bu gelimeleri takip edebilen
ve ayakta kalmann art olan uyum srecini salayabilen kurulular iin, srekli gelien,
yenilenen bilginin elde edilmesi ve zmsenerek kullanlmas yadsnamaz bir gerekliliktir.
Kurum ve kurulular hizmet verdikleri alana deer katabilmek iin gncel bilgiyi kullan-
labilme yetisine sahip alanlara ihtiya duyar. Dier yandan bir kurum iin baarya gi-
den yol, alanna yeniliklere uyum salamas, mesleki ve kiisel geliimi iin gerekli tm
eitimleri tedarik etmekten geer. Buradan yola karak, ba dndrc bir hzla ilerleyen
teknoloji ile uyumlu alabilmenin n art, gncel bilginin takibidir. Kurumlar adna bunu
baarmak ise eitime verdikleri nemle, yaptklar yatrmlarla kendini gsterir ve sektrde
rakiplerinden ayrmalarn salar. Eitim, hemen her sektrde gzard edilemez byklkte
bir neme sahipken, bunun en youn hissedildii ve byk yatrmlarn gerekletirildii
sektrlerden birisi havaclk sektrdr.
Trk Hava Yollar Havaclk Akademisi, havaclkta eitimin geliimine yn veren, sektrn
her alanndaki eitim ve danmanlk hizmeti ihtiyacn karlayan ve dnya standartlarnda
hizmet verme kabiliyetine sahip kresel bir eitim merkezidir. Trk Hava Yollar Havaclk
Akademisi, profesyonel eitmen kadrosu ile 1972 ylndan beri havacln eitli alanlarnda
grev yapan personeli sertifikalandrmakta, Trk Hava Yollar A.O. bata olmak zere, hava-
yolu firmalar, bakm-onarm kurulular, havaliman iletmeleri, kargo firmalar ve bilet sat
acentalar ve niversite alanlarnn eitim ihtiyacna cevap vermektedir.
Sizlere bu saymzda, yetkin kadrosuyla uzmanlat alanlardan birinden; Teknik Eitimler
kategorisinde snflandrabileceimiz ve zellikle bakm-onarm kurulular iin tasarlanm
hizmetleri ieren, ayrca operasyonel anlamda hayati neme sahip eitimlerimizden biri
olan Tahribatsz Muayene Eitimlerinden ve bu alandaki uygulamalardan sz etmek istiyo-
rum. ncelikle Tahribatsz Muayene kavram ve Trk Hava Yollarnn bakm-onarm merkezi
ve en nemli itiraklerinden olan Trk Hava Yollar Teknik A..nin bu alandaki uygulamalar
konusunda sizleri ksaca bilgilendirmek istiyorum.
State of the art technology is rapidly evolving in all fronts all the way from computing to automotive,
maritime to aviation, in all sectors that come to mind and continues to surprise mankind. It is a crucial
requirement for establishments to obtain and use by internalizing these developments, with innova-
tions that happen almost daily with a constant dynamism which are essential for remaining alive by
ensuring the adaptation process and follow all these changes that occur almost daily.
Institutions and establishments require employees who have the ability to utilize current know-how
in order to be able to add value to the sector they serve. On the other hand, the road to success for
an institution goes through providing all the necessary training to employees in order to adapt to
innovations and their professional and personal advancement. Starting from here, the preliminary
condition of working in harmony with technology that advances with a head spinning speed is to fol-
low current information. Institutions prove themselves with the care they show towards training and
investments they make in this to set themselves apart from their rivals in the sector. While training is
too important to ignore in any sector, one where this is felt most intensely and huge investments are
made is the aviation sector.
The Turkish Airlines Aeronautics Academy is a global training center that provides direction to the
development of training in aviation, meeting the sectors needs in every area of the sector in training
and consulting and having the ability to train at world standards. The Turkish Airlines Aeronautics
Academy has been certifying personnel employed in various areas of aviation with its professional
staff of instructors since 1972, has been meeting the training requirements of employees of carri-
ers led by Turkish Airlines, repair/maintenance establishments, airport operations, cargo companies,
ticket sales agencies and universities.
In this issue, I would like to mention to you the Non-Destructive Testing Training, which is one of the
areas that the Turkish Airlines Aeronautics Academy specializes in with its competent staff and the
implementations in this area, classified in the categories of Technical Training Courses including ser-
vices that are designed for repair/maintenance companies especially, also possessing an importance
of vital dimensions in an operational sense. I would like to briefly inform you about the concept of
Non-Destructive Testing and the implementations of Turkish Airlines Turkish Technic A.., which is the
maintenance/repair company of Turkish Airlines and one of its most important affiliates in this area.

Tahribatsz Muayene Nedir ve Neden Gereklidir? What is Non-Destructive Testing and Why is it Necessary?
Tahribatsz Muayene (TM), inceleme yaplacak olan malzeme ya da parann btnlne Non-Destructive Testing (TM), is a type of inspection that is carried out without harming the integrity
zarar vermeden yaplan muayene trdr. Tahribatsz Muayene yntemleri, malzeme yze- of the material or part to be tested. Methods of Non-Destructive Testing are used in the determination
yindeki veya ierisindeki sreksizliklerin (atlak, korozyon, yapsal bozukluklar vb.) tespitin- of disruptions (cracks, corrosion, structural disorders, etc.) on the surface or inside the material. Sec-

26
de kullanlmaktadr. Tahribatsz Muayene metotlarnn kullanld sektrler ksaca; para imalat
(dvme ve dkm), otomotiv, havaclk (bakm-onarm ve para imalatnda), inaat-yap, kpr
bakm, boru imalat, demir yollar, endstriyel binalar (nkleer reaktrler) olarak sralanmakta-
dr. Firmamz havacln yan sra tm bu sektrlerde faaliyet gsteren organizasyonlara bakm
ve eitim hizmeti verebilmektedir.
Uak elemanlar kullanm srelerinde yerde ya da havada dinamik yklere maruz kalmak-
tadr ve bu yaplarda zaman ierisinde baz hatalar olumaktadr. Bu hatalarn balang sre-
lerinde saptanmas ve gereken ilemlerin yaplmas arttr. Tahribatsz Muayene yntemleri de
bu noktada hatalarn seri ve hzl olarak saptanmas asndan vazgeilemez bir neme sahiptir.
Havaclktaki Tahribatsz Muayene; EASA PART 145.A.45te uak, motor veya pervane retici-
leri tarafndan belirtildii ekliyle, servisteki hava aracnn (uak, helikopter vb.) veya uak kom-
ponentinin uygunluunun korunmas amacyla srdrlen kontroller btndr. Servis srasn-
da oluan sreksizliklerin tespitine ek olarak, imalat gerekletirilen uak ve komponentlerine
de retim tekniine gre Tahribatsz Muayene yntemleri uygulanabilmektedir.
Ksaca sreksizlik kavramn aklayacak olursak, Bir parann normal fiziki yaps ya da
konfigrasyonunda meydana gelen kesintidir. Havaclkta karlalan sreksizlikler, yorul-
maya bal atlaklar (fatigue cracks), korozyon (corrosion), snme (creep) ve kompozit ya-
plardaki hasarlar olarak tanmlanr. Aranlan sreksizlik trne gre Tahribatsz Muayene
metotlar belirlenir. rnein; yorulma sreksizliklerinin aranmasnda Sv Penetrant Kontro-
l (PT), Manyetik Parack Kontorl (MT) ve Girdap Akmlar Kontrol (ET) tercih ediliyorken,
yap ierisinde kalan sreksizliklerin tespitinde hacimsel metotlardan Ultrasonik Kontrol
(UT), X-Inlar Radyografisi (RT) ve Termografi Kontrol (TT) tercih edilir. Havaclkta kulla-
nlan Tahribatsz Muayene metotlar ve bunlara ilikin sreksizlik eitleri aadaki Tablo
1de gsterilmektedir.
tors wherein methods of Non-Destructive Testing are used are briefly; component manufacturing
(forged and cast, automotive, aerospace (in repair/maintenance and component manufacturing),
building-construction, bridge maintenance, pipe production, railways, industrial buildings (nuclear
reactors). In addition to aeronautics, our company is able to provide maintenance and repair ser-
vices to all organizations active in all these sectors as well.
During the period of their utilization aircraft components are subjected to dynamic loads on the
ground or the air and this causes some faults in time within these parts. It is obligatory for these
faults to be determined at the initial phase and for the necessary procedures to be carried out.
Non-Destructive Testing methods have a crucial importance at this point for the rapid and instant
discovery of faults at this point.
As it is described in EASA PART 145.A.45 by manufacturers of aircraft, engine or propellers, Non-
Destructive Testing in aviation is the whole of tests performed for the purpose of sustaining the con-
formance of the aircraft in service (airplane, helicopter etc.) or aircraft component. In addition to the
surveillance of disruptions occurring during service, it is possible to apply Non-Destructive Testing
methods to aircraft and components manufactured in accordance with the technique of production.
The concept of disruption is in short, An interruption occurring in the normal physical structure or
configuration of a part. Disruptions encountered are defined as fatigue cracks, corrosion, creep
and damages to composite structures. Non-Destructive Testing methods are decided according
to the type of disruption investigated. For example, usually Liquid Penetrant Testing (PT), Magnetic
Particle Testing (MT) and Eddy Current Testing (ET) are preferred for the investigation of fatigue dis-
ruptions, whereas for the analysis of disruption entrapped within the structure volumetric methods
such as Ultrasonic Testing (UT), X-Ray Radiography Testing (RT) and Thermography Testing (TT) are
utilized. Non-Destructive Testing methods used in aviation and disruption types thereof are shown
in Table 1 below.

Tablo 1: Tahribatsz Muayene Metotlar ve Kullanm Alanlar Table 1: Non-Destructive Testing Methods and their Utilization Areas

Tahribatsz Muayene Metodu Kullanm Alanlar Non-Destructive Testing Method Utilization Areas

Btn metal ve seramik malzemelerdeki yzey ak sreksiz- It is used for the determination of open surface disruptions in
Liquid Penetrant liklerin tespitinde kullanlr. Liquid Penetrant all metal and ceramic materials.

Magnetic Particle Ferromanyetik malzemelerdeki yzeye ak ve yzeye yakn
sreksizliklerin tespitinde kullanlr.
Elektrik iletkenliine sahip malzemelerdeki yzeye ak ve
Eddy Current yzeye yakn sreksizliklerin tespitinde kullanlr. Malzeme
iletkenlik lmleri de bu metodun kapsamndadr.
Ultrasonic Malzemelerin yzeysel ve hacimsel kontrolleri gerekletirilir.
X-Ray Malzemelerin yzeysel ve hacimsel kontrolleri gerekletirilir.
Magnetic Particle It is used for the determination of disruptions open and close
to the surface of ferromagnetic materials.
It is used for the determination of disruptions open and close
to the surface of materials possessing electrical conductivity
Eddy Current properties. Material conductivity measurements Material con-
ductivity measurements are also in the scope of this method.
Ultrasonic Surface and volumetric tests of materials are carried out.
Surface and volumetric tests of materials are carried out.
X-Ray

Thermography Honeycomb yaplarn hacimsel kontrollerinde kullanlr. Thermography Used for volumetric testing of honeycomb structures.

Tahribatsz Muayene (TM) bakm-onarm merkezimizde profesyonel olarak uygulanyor
Tahribatsz Muayene uygulamalar, temelleri 1930lara dayanan ve Trkiyede havaclk bakm
onarm denildiinde ilk akla gelen THY Teknik A.nin bnyesinde faaliyet gsteren NDT Pro-
je Ynetimi Birimi ekibi tarafndan, son teknoloji rnleri kullanlarak profesyonel bir anlayla
yaplmaktadr.
lgili departmanmz, krk yl akn tecrbesi ve deneyimli personeliyle, uak zeri ve kom-
ponentlerde alt farkl yntem (PT, MT, ET, UT, TR, TT) ile kontrollerini srdrmektedir. TM me-
totlar zerinde srekli geliimi hedefleyen birim, Termografik Kontrol metodunun uluslararas
standartlarda yaygn metotlar snfna alnmasndan dolay, daha nce retici firma yetkisiyle
gerekletirdii kontrolleri, D1 Class Rating kabiliyetine dahil etmek iin Sivil Havaclk Genel
Mdrl (SHGM)ne yetki bavurusunda bulunmutur. Tecrbeli Seviye 2 ve Seviye 3 NDT
uzmanlar ve mhendis kadrosuyla retici firmalarn, ulusal ve uluslararas sivil havaclk otori-
telerinin (SHGM, EASA, FAA) belirledii standartlarda, mterilerin istek ve ihtiyalarna karlk
verebilecek kalitede hizmetler sunmaktadr.
Trkiye Ulusal Havaclk Tahribatsz Muayene Kurul Bakanln (NANDTB-TR) ve THY Teknik
A.. Sorumlu Seviye 3 grevlerini yrtmekte olan M. lker Sunaolu, kendisi ile yaptmz g-
rmede; lkemizde Tahribatsz Muayene alannda yetimi uzman personelin amac, ncelik-
le Tahribatsz Mauyene alannda eitim, sertifikasyon ve danmanlk faaliyetlerini meru zemine
oturtacak yasal dzenlemeleri yapmak ve gerekli kurumlar hayata geirmektir. Bu meru ze
Non-Destructive Testing (TM) is applied professionally in our maintenance/repair center
Non-Destructive Testing applications are being performed by the NDT Project Management Unit
team whose foundation dates back to the 1980s as the first establishment that comes to mind in
Turkey when it comes to aviation repairs and maintenance that is operating within THY Turkish
Technic A.. by using the latest technology products through a professional outlook.
Our concerned department sustains its tests with six separate methods (PT, MT, ET, UT, TR, TT) on
board aircraft and on components with more than forty years of experience and experienced per-
sonnel. Aiming to constantly improve TM methods, the unit has made an application to the General
Directorate of Civil Aviation due to the placement of the Thermographic Test method into the clas-
sification of common methods within international standards in order to include tests it carried out
with the authority of the manufacturing company earlier within its D1 Class Rating capability. Within
this context, services are offered to respond to the requests and requirements of clients at stand-
ards set by national and international aviation authorities (SHGM, EASA, FAA) with experienced
Level 2 and Level 3 NDT experts and engineering staff.
Carrying on the positions of the National Aviation Non-Destructive Testing Board (NANDTB-TR)
Chairman and THY Turkish Technic A.. Level 3 official, M. lker Sunaolu indicated his objectives
and purpose as follows during the interview we had with him; The aim of the trained specialist
personnel in our country in the area of Non-Destructive Testing, is to carry out the legal regulation
to establish a legitimate foundation for the activities of training, certification and consulting in the
27
Eitimde Odak / Focus on Training
area of Non-Destructive Testing and to bring to life the necessary institutions. The qualification and
certification processes at all three levels of Non-Destructive Testing of the young persons to take
up jobs in aviation at approved training institutions to be established upon this legal ground must
be done at international standards and the dependency on foreign sources must be ended. lker
Sunaolu possesses an ASNT NDT Level 3 Certificate in 5 separate TM methods (PT, MT, ET, UT
and RT). Also having a Level 2 certificate in the Thermography (TT) method and Visual Inspection,
Sunaolu plans to receive the Level 3 certificates in these methods as well within 2012.
The NDT Project Management Unit of THY Turkish Technic A.. that is a pioneer in Turkey in
Non-Destructive Testing implementations signed service protocols with three universities in order
to support the academic studies conducted in this area and to set up the regional Non-Destructive
Testing Centers. This protocol covers Non-Destructive Testing Methods (Liquid Penetrant Testing,
Magnetic Particle Testing, Eddy Current Testing, Ultrasonic Testing and Radiography Testing) and
welding engineering. The aim of the Protocol is to perform R&D work, to establish the Regional
Non-Destructive Testing and Welding Education, Implementation and Consulting Center, to pre-
pare reference standards to be used in the area of Non-Destructive Testing and to cooperate in
R&D projects to be conducted for the research and development of advanced materials that could
be used in the aerospace industry.

We are supplying Non-Destructive Testing Training at international standards

As it is disclosed in the EN 4179 (Aerospace Series- Qualification and Approval Personnel for
min zerinde kurulacak onayl eitim kurulular ile havaclkta grev alacak genlerin her
Nondestructive Testing) standard; Non-Destructive Testing activities are carried out by personnel
seviyede de Tahribatsz Muayene vasflandrma ve belgelendirme sreleri uluslararas
that is properly qualified as Level 1, 2 and 3. EN 4179 sets out to contain the minimum requirements
standartlarda yaplmal ve yurt dna olan bamllk sonlandrlmaldr szleriyle ama ve he-
for the qualification and certification of personnel to carry out tasks in Non-Destructive Testing
deflerini dile getirdi. lker Sunaolu, 5 farkl TM ynteminde (PT, MT, ET, UT ve RT) ASNT NDT
activities performed in aviation manufacturing, services and maintenance establishments.
Seviye 3 Belgesine sahip. Ayn zamanda Termografi (TT) ynteminde ve Grsel Muayenede
Within this context, maintenance/repair establishments must employ a Level 3 certified official
de Seviye 2 Belgesi bulunan Sunaolu, 2012 yl ierisinde bu metotlarda da Seviye 3 serti-
in order to perform the Non-Destructive Testing personnel qualification and certification activities
fikalarn almay hedefliyor.
as set forth in EN 4179. The Level 3 Official carries out the concerned activities on behalf of the
Trkiyede Tahribatsz Muayene uygulamalarnda nc olan THY Teknik A.. NDT Proje
employer. If there is no Level 3 certified official in the organization, Non-Destructive Testing per-
Ynetim Birimi, bu alanda yaplan akademik almalar desteklemek ve blgesel Tahribatsz
sonnels certification activities must be provided through approved external institutions. External
Muayene Merkezlerini kurmak adna niversite ile hizmet protokol imzaland. Bu proto-
institutions may qualify the personnel of the related organization but may not certify them. The
kol, Tahribatsz Muayene Metodlar (Sv Penetrant Kontrol, Manyetik Parack Kontrol, Girdap
certification is in the scope of the responsibility of the employer in every case.
Akmlar Kontrol, Ultrasonik Kontrol ve Radyografi Kontrol) ile Kaynak Mhendislii alanlarn
NANDTB-TR was officially recognized with the publication of Civil Aviation Non-Destructive Test-
kapsyor. Protokol ile Ar-Ge almalar yrtmek, Blgesel Tahribatsz Muayene ve Kaynak;
ing Manual (CAI-NDT) published on 24.10.2011 by the General Directorate of Civil Aviation and the
Eitim, Uygulama ve Danmanlk Merkezini oluturmak, tahribatsz muayene alannda kulla-
requirements for maintenance/repair companies and Approved Training Institutions active in the
nlacak referans standartlar hazrlamak ve uak sanayinde kullanlabilecek ileri malzemelerin
area of Non-Destructive Testing in the aviation sector were set out.
aratrlmas, gelitirilmesi iin hazrlanacak Ar-Ge projelerinde ibirlii yapmak amalanyor.
Considering the present status borne from the sectors requirements and imposed by the im-
portance of implementation, our Academy placed accelerating its work in the concerned area of
Tahribatsz Muayene Eitimlerini uluslararas standartlarda salyoruz
training in 2012 and responding to qualifying and certifying requirements of external customers in
Tahribatsz Muayene faaliyetleri, EN 4179 (Aerospaces Series- Qualification and Approval
collaboration with the NDT Project Management Unit among its priority targets. These activities
Personnel for Nondestructive Testing) standardnda akland zere; Seviye 1, 2 ve 3 olarak
are performed under our roof by the Training Official ASNT NDT Level 3 specialist with the author-
uygun ekilde vasflandrlm personel tarafndan yrtlmektedir. EN 4179, havaclk reti-
ity of Approved Training Organization by NANDTB-TR.
minde, hizmetlerinde ve bakm kurulularnda yrtlen Tahribatsz Muayene faaliyetlerinde
The National Aviation Non-Destructive Testing Board (NANDTB-TR) was established as required
grev alacak personelin vasflandrlmas ve belgelendirilmesi iin asgari gereklilikleri belir-
by EN4179 and AMC.145.30(f) on June 21st, 2007 under the surveillance of the General Directo-
lemektedir.
rate of Civil Aviation with the participation of sector representatives, for the purpose of supporting
Bu balamda bakm-onarm kurulular, Tahribatsz Muayene personeli vasflandrma ve
the managing, supervising, recognizing the equivalency of certificates and to provide a general
belgelendirme faaliyetlerini yrtmesi iin EN 4179da belirtildii zere Seviye 3 sertifikal
guidance service to the aviation sector.
bir sorumlu grevlendirmelidir. Sorumlusu Seviye 3, bahse konu faaliyetleri iveren adna
We are offering the training courses we are qualified to the sector in the five methods listed
yrtr. Eer organizasyonda Sorumlu Seviye 3 yer almyorsa, Tahribatsz Muayene perso-
below by our professional instructors who have provided services in nearly 30 different training
neli belgelendirme faaliyetleri onayl d kurumlardan salanmaldr. D kurumlar, ilgili organi-
zasyonun personelini vasflandrabilir fakat belgelendiremezler. Belgelendirme her durumda
iverenin sorumluluu kapsamndadr.
SHGM tarafndan 24.10.2011 tarihinde yaynlanan Sivil Havaclk Tahribatsz Muayene Tali-
mat (SHT-NDT) ile NANDTB-TR resmen tannm ve havaclk sektrnde Tahribatsz Muaye-
ne alannda faaliyet gsteren Bakm Kurulular ve Onayl Eitim Kurulular iin gereklilikler
belirlenmitir.
Sektrel ihtiyatan doan ve uygulamann neminin getirdii mevcut durumu gznn-
de bulunduran Akademimiz, NDT Proje Ynetimi Birimi ile ibirlii erevesinde, ilgili ei-
tim alanndaki almalarn 2012 yl itibar ile hzlandrma ve d mterilerinin de Tahribatsz
Muayene alanndaki vasflandrma ve belgelendirme ihtiyalarna cevap vermeyi ncelikli
hedefleri arasna yerletirmitir. Kurumumuz ats altndaki bu faaliyetler, Eitim Sorumlusu
ASNT NDT Seviye 3 uzman tarafndan, NANDTB-TRden Onayl Eitim Kuruluu Yetkisi ile
yrtlmektedir.
Ulusal Havaclk Tahribatsz Muayene Kurulu (NANDTB-TR), EN4179 ve AMC.145.30(f) ge-
rei Tahribatsz Muayene personelinin vasflandrlmas ve belgelendirilmesini desteklemek,
ynetmek, denetlemek, belgelerin denkliini tanmak ve havaclk sektrne genel rehberlik
hizmeti vermek amacyla, Sivil Havaclk Genel Mdrlnn gzetiminde, sektr temsilci-
lerinin katlmyla 21 Haziran 2007de kurulmutur.
2009 ylndan gnmze kadar yaklak 30 farkl eitimde hizmet veren ve 200den fazla
personelin vasflandrma programlarn yrten profesyonel eitmenlerimiz ile kabiliyet ka-
28
zandmz eitimleri aada listelenen be metotta sektre arzetmekteyiz. courses since 2009 to the present day and conducting the qualification of more than 200 personnel.
Seviye 1, Seviye 2 ve Seviye 3 Eitimleri Level 1, Level 2 and Level 3 Training
1. Sv Penetrant Kontrol (PT) 1. Liquid Penetrant Testing (PT)
2. Manyetik Parack Kontrol (MT) 2. Magnetic Particle Testing (MT)
3. Girdap Akmlar Kontrol (ET) 3. Eddy Current Testing (ET)
4. Ultrasonik Kontrol (UT) 4. Ultrasonic Testing (UT)
5. Radyografi Kontrol (RT) 5. Radiography Testing (RT)
Tahribatsz Muayene Eitimlerini uluslararas 2 farkl standartta yrtmekteyiz. Bunlar sra- We are providing Non-Destructive Testing Training in 2 different international standards. These are
syla EN4179 ve SNT-TC-1Adr. Yukarda belirtilen her iki standarda gre, TM yntemlerinde respectively EN4179 and SNT-TC-1A. The minimum on-the-job hands on experience and the minimum
sahip olunmas gereken minimum grev ba tecrbe sreleriyle, alnmas gerken minimum theoretical training periods that must be possessed in TM methods according to both standards men-
teorik eitim sreleri aadaki Tablo 2 ve Tablo 3te kyaslanarak gsterilmektedir. tioned above are shown comparatively in Table 2 and Table 3 below.
Tablo 2: Minimum Gerekli Teorik Eitim Sreleri (Saat) Table 2: Minimum Required Theoretical Training Times (Hours)
EN 4179 SNT-TC-1A EN 4179 SNT-TC-1A
METOD Seviye 1 Seviye 2 Toplam Seviye 1 Seviye 2 Toplam METHOD Level 1 Level 2 Total Level 1 Level 2 Total
PT 16 16 32 4 8 12 PT 16 16 32 4 8 12
MT 16 16 32 12 8 20 MT 16 16 32 12 8 20
ET 40 40 80 40 40 80 ET 40 40 80 40 40 80
UT 40 40 80 40 40 80 UT 40 40 80 40 40 80
RT 40 40 80 40 40 80 RT 40 40 80 40 40 80
TT 20 40 60 32 34 66 TT 20 40 60 32 34 66

Tablo 3: Minimum Grev Ba Tecrbe Sreleri (Saat) Table 3: Minimum Required Theoretical Training Times (Hours)
EN 4179 SNT-TC-1A EN 4179 SNT-TC-1A
METOD Seviye 1 Seviye 2 Toplam Seviye 1 Seviye 2 Toplam METHOD Level 1 Level 2 Total Level 1 Level 2 Total
PT 130 270 400 130 270 400 PT 130 270 400 130 270 400
MT 130 400 530 130 400 530 MT 130 400 530 130 400 530
ET 400 1200 1600 400 1200 1600 ET 400 1200 1600 400 1200 1600
UT 400 1200 1600 400 1200 1600 UT 400 1200 1600 400 1200 1600
RT 400 1200 1600 400 1200 1600 RT 400 1200 1600 400 1200 1600
TT 200 600 800 400 1800 2200 TT 200 600 800 400 1800 2200

Tahribatsz Muayene uygulama ve eitiminde tip baznda kabiliyetlerimiz
tirakimiz THY Teknik A.. bnyesinde faaliyetlerini yrten NDT Proje Ynetimi Birimi
tarafndan uygulamalar yaplmakta olan ve ibirliimiz kapsamnda eitimlerini verdiimiz
Tahribatsz Muayene alannda, bini akn referans standard ve son teknoloji kontrol cihaz-
lar ile birok alanda olduu gibi bu alanda lider uygulayc konumundayz.
atmz altnda mevcut D1 Class kabiliyetleri ile Boeing 737 Classic ve 737NG, Boeing
777200/300 ER, Airbus A320 Family, Airbus A300, Airbus A310, Airbus A330 ve Airbus
A340, BAE RJ - 70/85/100, GULFSTREAM G-IV, GULFSTREAM 550, CESSNA 172 ve DIA-
MOND DA 42 uaklarndaki ve eitli komponentlerindeki (Motor, ini takm, jant ve fren
sistemleri vb.) kontroller yrtlmektedir. stenilmesi durumunda dnyann her yerindeki
TM uygulamalar iin sahip olunan yetkiler kapsamnda (D1 Rating) en ksa srede personel
grevlendirilmesi yaplabilmektedir. Yerinde hizmetlerde ne kan zel uygulamalar aa-
da gsterilmektedir;
UT Phased Array,
Termografik Kontrol,
Barkhausen Noise Kontrol,
APS 3200 Komponentlerini Robotik Sistemle Girdap Akmlar Kontrol
Uak Motorlarndaki Ultrasonik ve Girdap Akmlar Kontrolleri
Our competencies on a type basis in the implementation and training of Non-Destructive Test-
ing
With more than one thousand reference standards and state-of-the-art testing instruments of the lat-
est technology, we are in the position of leading implementer as in many other areas, in the area of
Non-Destructive Testing, whose implementations are carried out by the NDT Project Management Unit
operating in the organism of our affiliate THY Turkish Technic A..
Through the present D1 Class competencies under our roof, tests are run on Boeing 737 Classic and
737NG, Boeing 777200/300 ER, Airbus A320 Family, Airbus A300, Airbus A310, Airbus A330 and Air-
bus A340, BAE RJ - 70/85/100, GULFSTREAM G-IV, GULFSTREAM 550, CESSNA 172 and DIAMOND DA
42 aircraft and their various components (engine, landing gear, wheel and brake systems, etc.). When
requested, personnel assignment may be made in the shortest time for TM applications everywhere in
the world within the scope of authorities at hand (D1 Rating). Special applications highlighted in in-situ
services are shown below;
UT Phased Array,
Thermographic Testing,
Barkhausen Noise Testing,
Eddy Current Testing of APS 3200 Components with Robotic Systems
Ultrasonic and Eddy Current Testing on Aircraft Engines

UT Phased Array Kontrol, uak kanatlarndaki muhtemel oluabilecek korozyonun tes- UT Phased Array Testing is a special application emphasized in the discovery of corrosion that could
pitinde ne kan zel bir uygulamadr. Bu kontrol gelitirilmeden nce blgedeki actuator possibly occur in aircraft wings. While the removal of actuators and panels in the area caused hundreds
ve panellerin sklmesi yzlerce A/Se mal oluyorken, Phased Array teknii bu blge kont- of A/S before the development of this technique, the Phased Array technique moves the A/S times in
rollerindeki A/S srelerini minimuma indirmektedir. these location tests down to a minimum.
Termografi Kontroln ise kompozit teknolojisindeki geliime paralel olarak nemi her ge- Thermography Testing is becoming more important every day in parallel to the development in com-
en gn artmaktadr. zellikle uak haraket organlardaki (Rudder, Elevator) kompozit yap- posite technology. It is a TM method used for the determination of the possible water and moisture that
larn ierisine hapsolmas muhtemel suyun ve nemin tespitinde kullanlan bir TM yntemidir. is possible to be entrapped inside the composite structures, especially in the aircraft steering organs
Barkhausen Noise Kontrol ise uak ini takmlarndaki kaplamal yzeylerin altndaki ana (Rudder, Elevator).
malzemede oluan s hasarnn blgedeki kaplama kaldrlmadan tespitinde kullanlan zel Barkhausen Noise Testing is a special technique used in the determination of the heat damage occur-
bir tekniktir. ring in the main material underneath the coated surfaces in aircraft landing gear, without stripping the
Aps 3200 Apu Komponentlerinin Eddy Current Uygulamalar, proje kapsamnda gelitiri- coating on the area.
len robotik sistem ile dner paralarn otomatik Eddy Current kontrol yaplmaktadr. Aps 3200 Apu Components Eddy Current Applications, the automatic Eddy Current Testing of rotating
Uak Motorlarndaki Ultrasonik ve Girdap Akmlar Kontrolleri, zellikle CFM56 TRF ve parts is done with the robotic system developed within the scope of the project.
38 Drum komponentlerinde talep edilmesi halinde dnyann her yerinde gerekletirile- Ultrasonic and Eddy Current Testing in Aircraft Engines, in case it is requested for CFM56 TRF and 38
bilmektedir. Drum components it is possible to carry it out everywhere in the world.
29
Gezi / Travel

Bir d uuu
Flight of a
dream

Trkiyenin nde gelen hava fotoraflarndan Alp Alper, bata One of Turkeys prominent photographers, Alp Alper documents
stanbul olmak zere Trkiyenin gzelliklerini hava fotoraflar ile the beauties of Turkey from air, with Istanbul top on the list. We
belgeliyor. Alperin bata Drt Mevsim stanbul adl almasndan welcome him on our pages with a collection from his works Four
olmak zere, 1000 Feetten Trkiye ve Bir D Uuu Trkiye Seasons Istanbul, Turkey from 1000 Feet and A Dream Flight
adl almalarndan oluan bir sekiye sayfalarmzda yer veriyoruz. Turkey.
Alp Alper kimdir? Who is Alp Alper?
1965 ylnda Ankarada dodu. lk, orta, lise ve niversite renimini bu kentte tamam- Alp Alper was born in 1965 in Ankara and completed his primary, secondary and high school
lad. 1992de Trk Hava Yollarnda Flight Dispatcher olarak alma hayatna balad. education as well as his higher education also in the same city. He started to work as a Flight
Bu dnemde, okul yllarnda balam bulunan fotoraf sanat tutkusunu da gelitirmeye Dispatcher at Turkish Airlines in 1992. He has also given himself into maturing his passion for
koyuldu. Doal bir fotoraf stdyosu olarak nitelendirdii stanbulda, bu tutkusunu photography which he started during his university years. He practiced and kept reclaiming his
uluslararas temellere oturtarak srdrp gelitirdi. passion in Istanbul which he called a natural studio for photography and expanded his art on an
Trkiyeyi sarsan byk 1999 depreminden sonra bir ekip kurdu ve kendisini Alp Alper international scale.
olarak dnyaya tantan, 1000 feetten Trkiye adn verdii byk servene atld. He formed a group after the devastating 1999 Earthquake in Turkey and jumpstarted his biggest
almalar esnasnda Atina, Warova, Cape Town, San Paulo, Berlin, London, Pekin, adventure called Turkey from 1000 feet, that introduced him to the world as Alp Alper .
Disburg, Tolousse, Aussllon, Paris ve New Yorkta Havadan Trkiye Fotoraf sergileri During his work, he has opened many exhibitions of his photographs titled Turkey from the Sky
at. in Athens, Warsaw, Cape Town, San Paulo, Berlin, London, Beijing, Duisburg, Toulouse, Aussillon,
Trkiyede Gezi-Traveler, Gurme, Ulusoy Traveler gibi dergilerle alan fotoraf sanat- Paris and New York.
s Alp Alper, 1999 ylndan itibaren sadece Yunanistanda Cosmos Travel ve National Photographer Alp Alper has worked for magazines like Gezi-Traveler, Gurme, Ulusoy Traveler of
Geographic, ardndan da Trkiye ve Polonya National Geographic dergilerinde alma- Turkey and after 1999, Alp Alper worked for Cosmos Travel and National Geographic of Greece
larn gstermeye balad. followed by National Geographic of Turkey and Poland.
Sanat halen Trkiye ile ilgili drt fotoraf projesi ve iki belgesel projesini ekibiyle The artist currently runs four photography and two documentary projects about Turkey with his
birlikte srdrmektedir. team.
Sanatnn bugne kadar 1000 feetten Trkiye, Bir D Uuu Trkiye ve 4 Mev- The artist has three published books called Turkey From 1000 Feet Turkey by Flight of a
sim stanbul adl fotoraf kitab bulunuyor. Dream and Istanbul Four Seasons.
30
KKEKMECE GL ( N 41 02 53 E 28 44 06) FATH SULTAN MEHMET KPRS (N 4105 29 E 29 03 39)
Dnyann en kalabalk ehirlerinden birinin hemen yannda olmasna ramen yapayalnz Rumeli ile Kavack arasnda, stanbulun Asya ile Avrupa yakasn birbirine balayan ikinci
yaayan bir insan neler dnr acaba? Hele ehrin iindeki bir glde bulunan kk bir asma kprnn resmi ad Fatih Sultan Mehmet Kprs. stanbul Boaznn iki kysn bir
adann stnde ku yuvas bir evde yayorsa neler dnr, aklndan neler geer kim bilir? kpr ile birletirmek, antik adan beri stnde durulan bir dnce oldu. Boazn stne
Antik adaki ismi Rhegion olan Kkekmece Gl, stanbula on mil uzaklkta, eskiden bir kpr kurulmas iin 16nc yzylda nl sanat ve mhendis Leonardo Da Vinci, dne-
Dekaton olarak bilinen blgede yer alyor. Osmanl dneminde gln deniz ile balantsn min Osmanl padiah II.Bayezda bir mektupla bavurarak Hali zerinde bir kpr yapmay,
salayan kpr nedeniyle Kk Kpr olarak anlan blgeye ekmece ad ise balk tut- eer istenirse bu kpry Boaz zerinden Anadoluya kadar uzatmay nermiti. Boazn
mak iin denize alan geitlerde kurulan ve yukar ekilerek alan kafesli setlerden geliyor. mavi sularnn ve stanbulun siletinin incisi olan asma kprnn yapmna 1985 ylnda ba-
Yzlm 16 kilometrekare, en geni yeri de 6 kilometre olan gln en derin yeri 20 metre. land ve kpr iki buuk ylda tamamlanarak 3 Temmuz 1988de ald.

KKEKMECE LAKE (N 41 02 53 E28 44 06) FATH SULTAN MEHMET BRIDGE (N 4105 29 E 29 03 39)
What, passes through ones mind if he lives alone even though hes right on the border of The official name of the second suspension bridge, connecting Asian and European
one of the most crowded cities in the world? Especially, if hes living in a bird nest kind of small sides of Istanbul on Kavack and Rumelihisar is Faith Sultan Mehmet Bridge. To connect
house on an island in the middle of a lake in that city, what crosses his mind, what does he two sides of Istanbul via a bridge was a quite over-exercised idea since ancient times.
think? Kkekmece Lake, called Rhegion in ancient times is 10 miles away from Istanbul, Leonardo Da Vinci, the famous artist and engineer of 16th century, wrote Ottoman Emperor
located in a region known as Dekaton once upon a time. The region called Kk Kpr Bayezid the 2nd a letter and proposed to construct a bridge on Golden Horn and to extend
(Small Bridge) in the Ottoman times, because of a bridge connecting the lake to the sea later that bridge to Anatolia through Bosphorus if needed. The construction of the suspension
got the name ekmece (drawer) in reference to the fishing cages set at passages to the sea. bridge, the pearl of blue waters of Bosphorus and Istanbul silhouette, started on 1985. The
The lake is 16 square kilometers with a width of 6 kilometers at its widest points and a depth of construction of the bridge was completed in two and a half years and the bridge serves the
20 meters at its deepest point. traffic since 3rd of July 1988.
31
Gezi / Travel
BOAZ (N 41 02 47 E 29 02 07)
Geliyor Boaziinden doru / Kimliksiz
bir ilep sesi / Mavi sular stnde / Bembe-
yaz kpklerin glgesi. stanbul insan air
yapar. Gzleriniz kapal stanbulu dinlersiniz
ve iir yazarsnz. Hele Boaziini grd-
nzde, msralar kendiliinden dklmeye
balar. Otuz iki kilometre uzunluundaki s-
tanbul Boaz, eski bir nehir vadisinin kme-
si sonucunda olutu. Karadeniz ile Marmara
Denizini birbirine balayan Boazii, Bizans
dneminde Stenon diye bilinirdi. Tarih boyun-
ca efsaneler ile sarma dola olan Boazii,
her dnemde nemli bir blge oldu.

BOSPHORUS (N 41 02 47 E 29 02 07)
Comes through Bosphorus / The sound of
an anonymous freighter / On the blue waters /
The shadow of snow white bubbles Istanbul
makes one a poet. Listening to Istanbul with
your eyes closed and there, you scribble a
poem. Especially, when you see Bosphorus,
verses begin to pour out on their own. Istanbul
Strait, 32 kilometers long, is the consequen-
tial formation of an old river bed crash. Bos-
phorus, linking Marmara and Black Sea, was
known as Stenon in Byzantium times. Bospho-
rus, entwined with the legends throughout his-
tory, has always been an important region in
all ages.

MAKADA BR LUNAPARK (KI)

K gelir ve lunaparklarn o uultulu kalabal
biter. Atlkarncalar dnmez olur. Tel cambaz,
uzak bir semtteki evinde oturur ve yazn gel-
mesini bekler. Pespembe pamuk helvalar, kayk
salncaklar da yoktur artk. Lunapark, sadece k
nedeniyle kapanm bir plajn anlayabilecei ka-
ln bir hznn altnda ylece kvrlr kalr. Issz so-
kaklarnda kediler dolar. Tannm airimiz Attila
lhan , Ne vakit Makadan gesem / Limanda
hep gemiler olurdu / Aalar ku gibi glerdi /
Bir rzgar aklm alrd diye eski sevdalar hatr-
lar. Makadaki lunapark, gizemli bir suskunlukla
iine kapanr. Grkemli adr, kar altnda r
durur. Lunaparkn kapsna Hzn Nedeniyle
Kapalyz diye bir yaz aslr. Anlayan anlar.
AN AMUSEMENT PARK AT MAKA (WINTER)
Comes winter and the howling crowd of the
amusement parks disappear. The merry-go-
round quits going round. The acrobat retires
back to his far way home and awaits the sum-
mer to come. No more rosy pinky cotton candy,
none of the gondola swings. The amusement
park is swirled and curled under a thick blanket
of despair that only a shut down for the winter
beach can relate to. Cats stroll idly on the de-
serted streets. Our famous poet Attila lhan re-
flects back upon old romances with Whenever
I cross by Maka/Ships would be at the pier/
Trees would smile birdlike /A wind would al-
lure me. The amusement park in Maka retires
into itself. The magnificent tent keeps shivering
under the snow. The sign on the entrance door
reads Closed due to grand despair. For who-
ever gets its message.
32
ZNCRLKUYU MEZARLII
Gmi bir toza brnm servi aalar. Havada ar bir hzn
Az ileride mimoza, akasya ve narlar. Leylaklar, gller, hanmelle-
ri. itlembikler, mavi amlar. Ac bir ironiyi yanstan, elma, armut,
erik, kays, kiraz, vine ve dut aalar. Meyve de verirler ama
kim yiyecek? Bazlar daha yeni olduu iin mermeri parlayan,
bazlar ise inceden yosun tutmu talarla evrili bu mezarlarda
sonsuza kadar yatanlar m? ilide Esentepe ile Levent arasn-
da bulunan stanbulun en byk mezarl Zincirlikuyu, 1930lara
kadar ehrin dnda ssz bir krd. 1935te stanbula byk bir
mezarlk yaplmasna karar verildi ve bu blge yeni mezarlk ola-
rak seildi. yz seksen bin metrekarelik dev bir alana uzanan
mezarlk, meyve aalar dahil ok sayda aala kapldr. Devlet
adam, asker, sanat, edebiyat, sporcu birok nlnn mezar-
nn bulunduu Zincirlikuyuya ilk defnedilen kii, nl edebiyat
Abdlhak Hamit Tarhan oldu.

ZINCIRLIKUYU CEMETERY
Cypress trees, clad in a silvery dust. A heavy sadness in the
air, not far away a mimosa, acacia and plane trees. Lilacs, roses,
honeysuckles. Hackberries, blue pines. Apple, pear, plum, apricot,
cherry, sour cherry and mulberry trees reflecting a bitter irony.
They also give fruits but who will eat them? Not the ones lying in
their marble graves, some still shiny since they are newer whereas
some are covered with overgrown moss. Now the largest cem-
etery of stanbul, located in ili between Esentepe and Levent,
Zincirlikuyu was once a large deserted rural part of the city until
the 1930s. When they decided to build a large cemetery in Istanbul
in1935, this area was chosen. The cemetery covers a large area of
380,000 square meters, with a wide variety of fruit and other trees.
Famous author Abdulhak Hamit Tarhan was the first person bur-
ied in Zincirlikuyu, where you can find the graves of many famous
people such as statesmen, soldiers, artists, authors and athletes.

HSREV PAA CAMS VE KLLYES (N 38 30

07 E 43 20 30)
Eski Van, sanki herkesin unutmu olduu ssz bir
arazi parasnda anszn beliren bir cami. ksz bir
grnm var. Minaresinin glgesi bile kendinden
uzaa dm. Etrafnda bir iki yap ve yap kaln-
ts. Onlar da yalnz ve ksz. Buras 1567 ylnda
Van Valisi Kse Hsrev Paann Mimar Sinana
yaptrd sanlan klliye; yani cami, medrese, trbe,
hamam, aevi ve misafirhaneden oluan bir yaplar
topluluuydu bir zamanlar. Ne yazk ki gnmzde
cami ve trbenin dndaki tm binalar yok olmu.
Caminin yerden iki metre ykseklie kadar olan b-
lmn kaplayan gzelim znik inileri, Rus igali s-
rasnda Ruslar tarafndan sklp, Saint Petersburg
Mzesine gtrlm.

HSREV PASA MOSQUE AND COMPLEX (N 38 30

07E 43 20 30)
Van of ancient times, suddenly a mosque appears
on a deserted piece of land that everyone almost
forgot. It looks like an orphan. Even the shadow
of the minaret has fallen away from it. A couple of
ruins here and there, orphaned and lonely as well.
This was once a complex of various buildings i.e.
mosques, madrasas, mausoleums, baths, soup
kitchen and guesthouse supposedly built by Mimar
Sinan on commission of the governor of Van, Kse
Hsrev Pasha in 1567. Unfortunately, none of them
survived to modern days apart from the mosque
and the tombs. The beautiful Iznik tiles covering the
mosque walls up to two meters have been disman-
tled by the Russians during the Russian occupation
and taken to the Museum of St. Petersburg.
33
Gezi / Travel
AYASOFYA KLSES (N 41 00
28 E 28 58 45)
nsanolunun neler baarabile-
ceinin en byk kant Ayasofya
kilisesi. Henz beinci yzylda
byle mkemmel bir eserin yapla-
bilmi olmas, insanlar hep art-
m. Hele kubbesinin bir insan ta-
rafndan yaplm olabileceine hi
inanlmam ve bunun ilahi bir kud-
ret tarafndan meydana getirildii
dnlm. Oysa Ayasofya, Mi-
letli sidoros ve Aydnl Antheimos
yani Anadolu topraklarnn ocuu
olan iki mimarn eseri. Burada ilk
olarak yaptrlan kilise, Nike ayak-
lanmas srasnda yaklnca, mpa-
rator I. Jstinyenin emriyle yeni
kilisenin yapmna balanm. Be
ylda tamamlanm. stanbulun
fethinden sonra Fatih tarafndan
yapya ahap bir minare eklenerek
cami olarak kullanlmaya baland.
II. Beyazt dneminde tuladan bir
minare ve II. Selimin lmnden
sonra da Mimar Sinan tarafndan MALOVA KEMER (N 41 07 47 E 28 54 32)
iki minare daha eklenerek bugn- Lacivert bir su. zerinde mermer beyaz zarif ve uzun bir kemer. Bazlar tek, bazlar ift
k halini ald. katl ahniinler. Sanki insanlar iin deil de kelebekler iin yaplm gibi incecik merdivenler.
15541562 yllar arasnda stanbula su salamak amacyla yaplan Malova su kemeri, 36
THE CHURCH OF HAGIA SOPHIA metre yksekliinde ve 258 metre uzunluunda. Gerek mhendislik gerekse mimarlk asn-
(N 41 00 28E 28 58 45) dan Mimar Sinann yapt en nl yaptlardan birisi olarak kabul edilen Malova su kemerinin
esiz mimari yaps, Kydaris ya da Alibeyky Deresinin sularnn tat dnemlerde bu fazla
The church of Hagia Sophia is
suyun gemesine izin verecek bir salamlkta. Derenin bir yakasndan dierine yryerek ge-
the greatest proof of what human
ilebilmesi iin merdivenler ve kemer ayaklarnn iinde geitler var.
beings can achieve. The fact that
such an excellent work could be
created in the early fifth century has always surprised people. The perfection of the dome led
MALOVA ARCH (N 41 07 47 E 28 54 32)
people to believe that a divine power created it. However, Hagia Sophia is the work of two Ana-
A dark blue water. A marble white, elegant, long arch above it. Some single, some double-
tolian architects, Isidoros from Miletus and Antheimos from Aydn. When the first church built tier oriels. Delicate staircases as if made not for people but for butterflies. The Malova aque-
here was destroyed during the Nika revolt, Emperor Justinian the 1st ordered a new church to be duct, 36 meters high and 258 meters long, was built between the years 1554-1562 to supply
built which was completed in five years. After the conquest of Istanbul, with the wooden minaret water to Istanbul. With its unique architectural structure, the Malova aqueduct is among the
added to the structure by Sultan Mehmet, the Conqueror and it served as a mosque. The mosque most famous constructions of Mimar Sinan. The arch is strong enough to stand against wa-
reached its current form later in the period of Beyazt the 2nd, with one minaret of brick stones ters of the Kydaris or Alibeykoy creek when it overflows. There are also gates at the bottom
and two more added after Selims death, by architect Mimar Sinan. of the stairs to cross over the creek.

SMELA MANASTIRI (N 40 50 58 E 39 42 13)

te dnyann belki de en tannm manastr. Trabzonun Maka ilesi yaknlarndaki
Melas Danda 1628 metre ykseklikte kurulmu olan bu manastr, 379395 dne-
minde hkm srm olan mparator IIinci Theodosiuis dneminde kurulmu. O d-
nemde Barnabas ve Saphranios adl iki keiin Karadadaki bir kaya kovuunu kilise
olarak kullandklar ve bylece Smela Manastrnn ilk temellerini attklar kabul edili-
yor. Gizlilik iin nce bir kayaya oyulan maarann nne bir duvar rlerek yaplan ki-
lisenin dndaki fresklerin byk ksm 1710da Gmhane Bapiskoposu Ignatiosun
emriyle yaptrlm. Bolua aslym hissi veren Smela Manastr doaya hkmeden
insanolunun zaferini simgelercesine marur ve asil. Daha sonraki dnemlerde eitli
onarm ve ilavelerle geniletilmi olan manastr, 18inci yzylda byk lde yenilen-
mi ve baz duvarlarna Hristiyanla ait freskler yaplm.

SUMELA MONASTERY (N 40 50 58E 39 42 13)

Here is perhaps the most well-known monastery in the world. Founded in the year
386 AD during the reign of the Emperor Theodosius I (375 - 395), the monastery built
on the Melas Mountain near Macka, Trabzon is 1628 meters high. It is believed that
two monks named Barnabas and Saphranios used a cave in the Montenegro as a
church thus starting the first foundations of Sumela monastery. The church is said
to be carved into the mountain behind the walls built for secrecy and the frescoes
outside were commissioned by pontiff Ignatius of Gmhane in 1710. The Sumela
Monastery looks like suspended in a vacuum, as a proud and noble sign of human
victory over nature. The monastery went through various repairs and additions in
later periods, with a major renovation in the 18th century including the frescoes re-
flecting Christianity.
34
FLAMNGOLAR (N 38 32 02 E 26 55 22)
All Turnam, Bizim Ele Varrsan ya da All Turnam Yoldan Gemi Yorulmu Bunlar
yzlerce yldr Anadoluda sylenen trklerden iki rnek. Bu trklerde geen all turna-
lar gnmzde flamingo olarak biliniyor. Onlarn gkyznde byle pembeli beyazl bir
bulut gibi umalar, hep uma zlemi iinde olan, hep bir ku gibi uarak sevdiklerine ka-
vuma zlemi eken insanlar zendirmi ve yank trkler sylemelerine yol am. Tur-
nalar ya da flamingolar gkyznde blk blk uarken, topraa yapp kalm insan da
bu gzellii seyretmi durmu. Mitolojiye gre, masallardaki Anka kuu kendi ateinden
yeniden doduunda bir flamingo haline gelmi. Flamingolarn kanatlarndaki tabiatn en
gzel pembesi olarak gsterilen o turuncu-pembe renk de bu atelerin iziymi. Aslnda
flamingolardaki bu gzel pembe renk, bu kularn balca besini olan kabuklu su bcekle-
rinden kaynaklanyor. Kk kabuklu su bcekleri, tuzluluk oran daha yksek olan sular-
da daha ok bulunduu iin de flamingolar ok tuzlu su kaynaklarnda yerleip ryorlar

FLAMINGOS (N 38 32 02E 26 55 22)

Oh the red crane, If you arrive to our land or the red crane all exhausted of the road ...
These are two examples from hundreds of years old folk songs of Anatolia. What they called
a Red Crane back then in those folk songs is a flamingo as we know it today. Flying like a
cloud of pink and white in the sky, they always made people feel homesick and jealous of
their freedom which caused to sing sad folk songs. While cranes or flamingos keep flying
in flocks across the sky, man stayed stuck on the ground watching this beauty. Mythology
tells us that the phoenix was reborn from fire as a flamingo, thus supposedly the best pink of
nature on the wings of the flamingos are a tribute to fire. Actually this pretty pink color comes
from the shellfish, the main food of these birds. Since shellfish are populated in salty water,
flamingos do settle and breed highly salty water sources.

DALYAN (N 36 48 50 E 28 37 11)
Sazlarn, kamlarn yaratt deniz labirentinde beyaz tenteli tekneler yol bulmaya al-
r. Buras eski ad Kaunos olan Dalyandr. Corafyac Strabon, Kaunosun verimli bir yer
olduunu, ancak bataklk ve kt hava koullar nedeniyle, burada yaayanlarn stmadan
dolay ksa mrl olduklarndan sz eder. Antik ada ad Indus olan Dalaman aynn
getirdii alvyonlarla n tkanan krfez, denizden ayrlnca ii tatl suyla dolmu ve im-
diki durumunu almtr. Kaunos kumsallar, soyu tehlike altnda olan deniz kaplumbaas
Caretta Carettalara yumurtlama alan olarak ev sahiplii yapar.

DALYAN (N 36 48 50E 28 37 11)

In the labyrinths of sea created by reeds and cane, white canopied boats try to find the way
out... This is Dalyan known as Caunos in the ancient times. The geographer Strabo defines
Caunos as a fertile land, but due to bad weather conditions and the marsh, its people died
early due to malaria. When the alluvium of Dalaman River known as Indus in ancient times
blocked the flow to the sea, fresh water filled up the inlet and formed the current geography.
The beaches of Caunos are egg-laying nest of the endangered Caretta Caretta sea turtles.

ARI DALARI (N 39 42 18 E 44 17 58)

Dou Anadoluda iki karde yaar. kisi de gzel, ikisi de alml ve ikisi de grkemlidir. ki-
sinin de balar g deler. Gerekten de balarnda hep bulutlar vardr ve bazen onlarn
ba bu bulutlarn da stne kar. Seyyah Marko Polonun, hibir zaman klamayacak
bir da dedii 5 bin 165 metre yksekliindeki Ar Da, Trkiyenin en yksek da.
Kutsal kitaplarda da ad geen Ar, en son 2 Haziran 1840 tarihindeki patlamann ardn-
dan gizemli bir sessizlie brnd. Hemen karsndaki kardei Kk Ar ise 3 bin 896
metre yksekliinde. Byk Arnn doruu olan krater kalnts geni buzullar altnda.
Kk Arnn krater ana ise buzul hareketleri ve anma nedeniyle yok olduundan,
bu da daha sivri bir grnme sahip.
THE ARARAT MOUNTAINS (N 39 42 18E 44 17 58)
There are two brothers in Eastern Anatolia. Both are gorgeous, striking and magnificent...
Their presence reaches the sky. Indeed, they are so high that the clouds surround them, yet
they rise higher than those clouds. Traveler Marco Polo described 5165 meters high Mount
Ararat, Turkeys highest mountain as a mountain never to be climbed. Many of the divine
scriptures also refer to Mount Ararat or the Greater Ararat, which became mysteriously silent
after the explosion on June 2, 1840. His brother Lesser Ararat is 3896 maters right across.
The crater at the peak of the Greater Ararat is covered with an icecap. The lesser Ararat
has a more pointed pinnacle since the crater got worn and torn due to glacier movements.

35
Teknoloji ve novasyon / Technology and Innovation

Yeni bir pazarlama teknolojisi: QR Kodlar

A new marketing technology: QR Codes
Bir otobs durann reklam panosunda grdnz deri anta ok hounuza gitti. Peki bu antann satld size en yakn maazay
kolayca bulmak ister miydiniz ? Veya miniatrk sergisini gezerken beendiiniz bir minyatr-bina hakknda ok daha detayl bir bilgi
almaya ne dersiniz? Gazetede grdnz tatil yerinin ksa film olarak cep telefonunuzdan izlemek nasl olurdu ? Ya da yeni kan
filmin afiini magazin dergisinde grdnzde, hemen cep telefonunda fragmann izlemek. Hatta havaalannda sadece cep telefo-
nunuzun ekrann gsterip kt bilet basmadan uanza bini yapabilmek? Btn bunlar yepyeni bir pazarlama teknolojisi olan QR
kod kullanm ile artk mmkn. Daha fazlas ise pazarlamaclarn hayal gcne kalm...
You really liked the leather bag you have seen on the billboard at a bus station. Would you like to spot easily the nearest shop selling
that bag? Or what about getting much more detailed information about a miniature building you liked while visiting Miniaturk Museum?
How would you like to watch the holiday resort that you have seen on a newspaper ,on your mobile device as a short movie; or to
watch the clip of a newly released movie on your mobile as soon as you see the the poster on a magazine? Moreover, checking in at
the airport without printing any ticket but just by showing the screen of your mobile device? All these are possible now due to a brand
new marketing technology, the QR code application. The rest is up to the imagination of marketing people...
Dr.Hakan Erdun / TAA Pazarlama ve Sat Mdr / TAA Marketing
and Sales Manager Creating structures that use marketing beyond being a trivial simple detail, identified
concept integrated with new generation with medicine packages.
Pazarlama kavra- Trkiyede birka sene ncesine kadar hayat- marketing technologies is almost an obliga-
mn yeni nesil pa- mza giren karekod (QR kod - Quick Response) tion for todays large corporations. To com- QR Codes is rapidly becoming prevalent in
zarlama teknolojileri olarak isimlendirilen yeni bir teknolojiyle tan- mand internet and to establish flows that Internet, Mobile and Digital Marketing, due to
ile entegre kullanan tk. Trkiyede 2009 yl ortasnda devreye al- correlate all modules in the marketing uni- its common use on mobile phones where its
kurgular yaratmak, nan la Takip Sistemi iin, ila kutular zerinde verse increases the value of the company. easily installed and applied with cost-free soft-
bugn byk ku- yer alan ve barkodlardan farkl olarak QR kod- All limitations of internet, that transformed ware and its novel engagement with social
rumlar iin olmazsa lar kullanlmaya baland. QR kodla bu ekilde the world into a global market place open media. Today, QR code technology is one of
olmazlarndandr. tanmamz sonras, kapsam ve alg bakmn- 24 hours a day, gets eliminated now thanks the popular marketing tools; moreover, it be-
nternete hakim olmak ve pazarlama dnyas dan bu teknoloji oumuz iin ila kutusu ile z- to the rapidly developing mobile communi- came a part of strategic marketing planning in
iindeki tm modllerle ba kuran aklar ya- delemi basit bir detaydan teye gidemedi. cation devices. Ongoing evolution of mobile some companies.
ratmak kurumun deerini ykseltir. Dnyay technologies and the big increase in mobile
24 saat ak kresel bir pazar yerine dnt- QR Kodlar, cretsiz yazlmlarla kolaylkla devices utilization rate resulted in dramatic Turkish Airlines Training Department initi-
ren Internetin sahip olduu kstlar, artk hzla oluturulabildii ve okunabildii cep telefon- changes in companies Internet, Mobile and ated new programs in Marketing and Sales
gelien mobil iletiim aralaryla birlikte orta- larnda yaygn olarak kullanm ve sosyal med- Digital Marketing strategies. Office to become a company that integrates
dan kalkmaktadr. Mobil teknolojilerin srekli ya ile oluturduu yeni balants ile, Internet, the concept of marketing with new genera-
gelimesi ve mobil cihazlarn kullanmndaki Mobil ve Dijital Pazarlamada byk bir hzla For most of us, barcode technology is some tion marketing technologies. In a world that
byk art, firmalarn Internet, Mobil ve Dijital yaylyor. Gnmzde artk QR kod teknolojisi sort of a label with some lines of various evolved into a 7/24 global market place with
Pazarlama stratejilerinde nemli deiiklikler popler pazarlama aralarndan biri oldu, hatta widths. And most of the time, they only get no after hours, the classical marketing strat-
yapmalarna sebep olmutur. baz irketlerin Stratejik Pazarlama Plannn bir scanned at the cash register to get the price egies based on 4 Ps (Product, Price, Place,
paras haline geldi. of the purchased product. As a matter of Promotion) are now incompetent since mo-
Barkod tekno- fact, barcoding is a technology that enables bile communication devices removed previ-
lojisini oumuz THY Eitim Bakanl Pazarlama&Sat M- to code the reference number of a product
ous internet limitations through access from
basit anlamda drlnde, pazarlama kavramn yeni nesil through the bars. It is possible to produce and
everywhere and every time. Now, the primary
rnler zerinde pazarlama teknolojileri ile entegre kullanan use barcodes for different purposes like the
conditions are meeting the needs one by
yer alan deiik kurgular yaratan kurum haline getirmek iin products in a supermarket, the files in the ar-
one, with the benefits we are offering to our
kalnlkta ubuk- almalar balatld. Internetin sahip olduu chive, the inventory in the warehouse, the stu-
dent ID cards etc. customers and fast and easy access through
lardan ibaret bir kstlarn mobil iletiim aralaryla (her zaman
etiket olarak biliriz. Kullanld tek yer de ve her yerden eriilebilirlik imkan ile) birlikte various technologies on all channels on hold-
ou zaman satnalnan rnn yazar kasada hzla ortadan kalkmasyla 24 saat ak kresel We came across a new technology called ing the service. Our major strategy to increase
fiyatnn belirlenmesi srasnda okutulmasdr. bir pazara dnen dnyada, artk 4Pli (Pro- QR code (Quick Response Code) which en- the value of our company is to command in-
Gerekte barkod, bir rnn referans numa- duct, Price, Place, Promotion) klasik pazarlama tered our lives in Turkey a couple of years ternet and to establish flows that correlate all
rasnn ubuklar ile kodlanmasn salayan stratejileri yetersiz kalmtr. Mterilerimize ago. In the framework of Pharmaceuticals modules in the marketing universe. Every sin-
bir teknolojidir. Marketteki rnleri, arivdeki sunacamz faydalarn ihtiyalarla birebir r- Tracking System effective as of mid 2009, oth- gle marketing technology that creates added
dosyalar, depodaki mallar, renci kimlikleri tmesi ve hizmete sahip olmada tm kanal- er than barcodes, we started using QR Codes value is important for Training Services Mar-
vb farkl amalar iin barkod retilip kullanl- lardan ok farkl teknolojilerle hzl ve kolay printed on medicine packages. After that brief keting & Sales Activities and for our growth
mas mmkndr. eriilebilir olmas art olmutur. Kurmumuzun encounter, for most of us, QR codes didnt go strategy of Turkish Airlines, the shining star of
36
deerini arttrmak iin stratejilerimizin banda,
Internete hakim olmak ve pazarlama dnyas
iindeki tm modllerle ba kuran aklar ya-
ratmak gelmektedir. Katma deer yaratan her
yeni nesil pazarlama teknolojileri Eitim Hiz-
metleri Pazarlama&Sat faaliyetleri iin nem-
lidir ve Trkiyenin parlayan yldz olan THYnin
byme stratejisine paralel olarak bu innovatif
teknolojilerin etkin bir ekilde kullanlmas he-
deflerimiz iindedir.
Pazarlama dnyasnda
QR Kod kullanm oranlar
QR Kodlarn oluturulmas ve okunmasnda
cretsiz yazlmlarn sunulduu cep telefonla-
rnn yaygn olarak kullanm ve sosyal medya
ile oluturduu balants, Internet, Mobil ve
Dijital pazarlamada byk bir hzla yaylyor.
JumpScan.com tarafndan yaplan bir aratr-
maya gre, Facebook ve Twitter kullanclarnn
%57si en az bir kere bir QR kod taramken,
%40 da son bir sene ierisinde 5 adetten daha
fazla QR kod taram. Getiimiz yldan bu yana
dnya genelinde QR Kod kullanm oran %1200
artm durumda. nmzdeki dnemde daha
fazla firmann hatta bireysel kullanclarn da
kendi QR Kodlarn oluturarak bu elenceli sis-
teme dahil olmas bekleniyor.
Ford, Pepsi, Starbucks, Ralph Lauren ve Mc
Donalds gibi dnya ekonomisine ve pazar-
lamaya yn veren firmalar, QR kodlar reklam
almalarnda kullanmaya baladlar bile.
Barkod zm firmas olan 3GVisionun
son raporuna gre, 2011in ilk eyreinde
ngiltere ve Hollandada, byk markalarn
QR kodlarnn kullanmnda art oldu. 2011in
ilk ay boyunca, Heineken, Sky ve Pizza
Ekspress gibi markalar rnlerinin tamamn
QR kod sistemine uygun hale getirdi. Ra-
porda Amerika ve ngiltere QR kod sistemi-
ni kullanan lkelerin banda bulunduu ve
kullanm saysnn daha da artt belirtiliyor.
Japonyann deerlendirmeye alnmad ra-
pora gre Almanya ve Hollanda ise sralama-
da ilk 5 arasna girmeyi baard. Dnya ge-
nelinde QR kod kullanm son eyrekte %61.9
art gzlenirken en byk art %181.1 ile
Amerikada oldu. Dnyada gelinen bu nokta,
QR kodlarn Pazarlamada ne derece nemli
bir rol oynadn ve sadece ila kutular ze-
rinde bulunan basit bir kod olmadn aka
gstermektedir.
2011in ilk eyreinde en fazla Mobil QR kod
kullanclar / The Top QR Code User Q1 of 2011
2010 daki durum 2011in ilk eyrei
(1) 1. ABD
(2) 2. Italy
(3) 3. Germany
(7) 4. England
(8) 5. Holland
(6) 6. Canada
(5) 7. France
(4) 8. Hong Kong
(17) 9. Spain
(15) 10. Switzerland
2011in ilk eyreinde kullanm oran en fazla
olan 5 lke (2010un son eyreine gre / The
top 5 QR Code users in Q1 of 2011 (based on
Q4 of 2010)
1. ABD %181.1
2. England %166.5
3. Holland %146.3
4. Spain %94.4
5. Canada %94.0
Global olarak Mobil QR Kod Kullanm Oranlar
[2009 (Son eyrek) - Q1/2011 (lk eyrek)]
Global olarak Mobil QR Kod Kullanm Oranlar
[2009 (Son eyrek) - Q1/2011 (lk eyrek)]
(2009un son eyrei baz alnmtr) started QR codes in their advertising programs
Global Mobile QR Code Usage Ratios (Q4 of
2009)-Q1 of 2011 (based onQ4 of 2009)
QR kod nedir?
QR kod, yeni nesil iki boyutlu bir barkod
trdr. QR kod teknolojisi, 1994 ylnda
Japonyada Toyota bayisi Denso-Wave firmas
tarafndan otomotiv yedek paralarnn takibi
iin gelitirildi. Daha sonra akll telefonlarn da
artmasyla kullanm alan giderek geniledi. Ar- code is not a simple code printed on medi-
tk Nokia, Android, BlackBerry ve iPhone gibi
akll telefon sistemleri iin retilmi birok QR
kod okuyucusu mevcuttur.
QR kod, klasik bir barkoddan ok daha kap-
saml ve eitli tipte bilgiler tayabilir. Telefon
numaralar, adres bilgisi, web linkleri, e-mail
adresleri, kartvizit bilgileri, kii veya firmay ta-
ntc bilgi notlar, detayl rn bilgileri, katalog motive spare parts. Later on, with the increase
sayfalar, kampanyalar, mottolar, reklamlar, vb
hereyi QR kod iine yerletirmek mmkndr.
QR kod veri kapasitesi:
Sadece Saysal veriler En fazla 7,089 adet
dijit
Say-harf kark veriler En fazla 4,296 adet
karakter
Binary (8 bitlik) veriler En fazla 2,953 adet
karakter (bayt)
Bir QR kodun yaps:
QR kod, ISO 18004 ile uluslararas bir stan-
dart haline gedi. Bu nedenle dnyann her ye-
Turkey. Using these innovative technologies
effectively is one of our targets.
QR Code Usage Rates in
Marketing World
QR Codes rapidly gets becoming prevalent
in Internet, Mobile and Digital Marketing, due
to its common use on mobile phones where
its easily installed and applied with cost-free
software and its new connection with social
media. According to a research of JumpScan.
com, while 57% of Facebook and Twitter users
have scanned QR codes at least once, where-
as 40% of them have scanned QR codes for
more than 5 times in last year. Throughout
last year, the QR code usage rate increased
1200% globally. More companies and even in-
dividual users are expected to join this funny
system by getting their own QR codes in the
coming days.
Companies that shape the global economy
and marketing, such as Ford, Peps, Starbucks,
Ralph Lauren and McDonalds have already
According to the last report of 3GVision, a
barcode solutions company, there is a major
increase in QR code usage of strong brands
in the first quarter of 2011. During the first
semester of 2011, brands like Heineken, Sky
and Pizza Express adapted all their products
to be compatible with QR code system. The
same report also mentions that USA and
England are the top countries using QR code
and the of user numbers keep increasing. Ac-
cording to the report which excluded Japan
from evaluation, Germany and the Nether-
lands are in the top 5 of the list. The global us-
age of QR code increased by 61.9% in the last
quarters and the most significant increase is
in USA with an increase of 181.1%. This picture
around the world is clearly featuring that QR
cine packages and that it plays a significant Source: www.jumpscan.com
role in marketing.
The structure of a QR code
What is QR code? QR code became an international standard
Qr code is a new generation barcode with via ISO 18004. Therefore, it is easily used all
2 dimensions. QR code technology is de- around the world. Thanks to QR codes decod-
veloped in 1994, by Denso Wave, a Toyota ed on web pages, PC software, smart phones
dealer in Japan, as a tracking system for auto- and tablets, accessing and distributing the
information to share becomes much faster.
of smart phones, the use of this technology Especially in Japan, advertising campaigns
has gradually expanded. Today, there are developed with QR code are used frequently.
various QR code readers developed for differ- It is very easy to measure the effectiveness of
ent smart phone systems like Nokia, Android, an ad through such a code; so marketing peo-
BlackBerry and iPhone. ple can manage their campaigns more effi-
ciently. Moreover, with QR codes, it is possible
Ccompared with a classical barcode, QR to share more information, when the allocated
code is able to carry more comprehensive space is limited.
and diversified sorts of information. It is pos-
sible to upload a QR code any data like phone How to develop a QR code?
numbers, addresses, web links, e-mail ad- License of QR code usage is free of
dresses, business card data, advertising in- charge. It is possible to transform any kind
formation about individuals or companies, de- of information to QR code data via a code
tailed product information, catalogue pages, developer downloaded from internet or
campaigns, mottos, advertising etc web sites giving code developing services
37
Teknoloji ve novasyon / Technology and Innovation
rinde rahatlkla kullanlabiliyor. Web sayfalar,
PC yazlmlar, akll cep telefonlar ve tabletler
yardmyla okunabilen QR kodlar sayesinde,
paylalmak istenen bilgiye ok daha hzl bir
ekilde ulalabilir ve datm yaplabilir. zel- app/neoreader/id284973754?mt=8)
likle Japonyada QR kod ile hazrlanm ilanlar
sklkla kullanlmaktadr. Bu tr kod ile yaplan
ilanlarn ne kadar etkili olduklarn tespit etmek
ok kolaydr. Bylelikle pazarlamaclar kam-
panyalarn daha doru bir ekilde ynetebilir-
ler. stelik kstl ilan yeri kullanmak gerektiren
durumlarda QR kodlar sayesinde ok daha
geni bir bilginin paylalmas mmkndr. zel Tasarml QR Kodlar
Bir QR kodu nasl oluturulur ?
QR kodlarn kullanm lisans cretsizdir. In-
ternetten indirilen bir kod reticisi veya kod
retme hizmeti veren web siteleri (rnein,
http://qrcode.kaywa.com/, http://zxing.app-
spot.com/generator/, http://goqr.me/) kullana-
rak her trl bilgiyi QR kodu haline getirmek
mmkndr. Yapmanz gereken tek ey, bar-
kodda yer almasn istediiniz bilgileri girmek
ve bu bilgilerin SMS, URL, yaz veya telefon
kartiviziti gibi formatlardan hangisine dne-
ceini belirlemektir.
Bir QR kod nasl okunabilir ?
Internetten indirilen bir kod okuyucusu veya
kod okuma hizmeti veren web siteleri kullana-
rak her trl QR kodu okumak mmkndr.
ounlukla QR kodunu okumak iin tercih
edilen yntem, bir QR kod okuyucu ykl olan
bir akll cep telefonu kullanmaktr. Bu progra-
m ykledikten sonra tm QR kodlarn kolay-
lkla tarayabilir ve kodlanm bilgiyi okuyabilir-
siniz. Yapmanz gereken tek ey, uygulamay
atktan sonra cep telefonunuzun kamerasn
QR koduna doru yneltmektir. Okuma oto-
matik gerekletirilir.Telefonunuzdaki uygu-
lama QR koduna yerletirilmi bilgiyi annda
alglayp interaktif uygulamay balatacaktr.
iPhone iin cretsiz QR kod okuyucu
programlar:
BeeTagg (http://itunes.apple.com/us/app/
beetagg-qr-reader/id313157282?mt=8)
38
I-NIGMA QR DATAMATRIX (http://itunes.app-
le.com/us/app/i-nigma-qr-datamatrix-barcode/
id331895424?mt=8)
NEO READER (http://itunes.apple.com/us/
mediately.
SCANLIFE (http://itunes.apple.com/us/app/
scanlife/id285324287?mt=8)
BARCODE (http://itunes.apple.com/us/app/
barcode/id285683111?mt=8)
REDLASER (http://itunes.apple.com/us/app/
redlaser/id312720263?mt=8)
code/id331895424?mt=8)
QR Kodlar, hata dzeltme zelliine sahiptir.
QR kod teknolojisinin en gzel taraflarndan
biri, QR kod zarar grse bile okumann gerek-
letirilebilmesidir. QR Kodunda kayp,%30a va-
ran oranlarda tolere edilebilmektedir.
QR kodun bu zellii, onlar tasarmclarn
da gzdesi haline getirmitir. Nasl m ? Kodlar
iinde belli oranlarda ypranma ve eksik ksm-
larn okunabilir olmas, kodlarn zerine bilinli
olarak grsel nesnelerin eknebilmesine olanak
salamtr. Bu da QR kodlarn pazarlama ve
reklam dnyasnda kullanmnn her geen gn
artmasna sebep olmaktadr.
Hata Tolerans ile Tasarlanan
rnek QRKodlar :
DnyadaQR Kodlarn Innovatif
Kullanm
QR kodlar sadece Internet, Dijital ve Mo-
bil pazarlamada kullanlan bir teknoloji deil,
ayn zamanda reklam amal bir unsur olarak
da etkin bir ekilde kullanlmaktadr. Bu kulla-
nm eklinde QR kodlar, evrimii (online) ile
evrimdnn (offline) zekice btnlemesidir.
Aadaki QR kod kullanm ekillerinden ba-
zlar lgn fikir olarak grnse de, gerekte
stratejik pazarlamann bir paras olarak kabul
edilmektedir.
En Byk QR Kod
Bugne kadar baslm en byk QR Kod,
Audinin otomotiv retiminin 100.yl kutlamas
iin yaptrd 159 m2 byklndedir.
(like http://qrcode.kaywa.com/, http://zx- QR code samples designed with
ing.appspot.com/generator/, http://goqr. an error tolerance:
me/) The only thing you need to do is to en-
ter the data you want to put on the code
and to define which format you want trans-
form these data such as SMS, URL, inscrip-
tion, phone numbers or other contact infor-
mation and such.
How to decode a QR code?
It is possible to decode any QR code by
using a decoder downloaded from internet
or web sites providing services. Most pre-
ferred method to decode a QR code is to
use a smart phone with a QR code decoder.
Having downloaded this program, you can
easily scan all QR codes or read all QR cod-
ed data. All you need to do is to start the
application and direct your mobile phone
camera on the QR code. Decoding will start
automatically. The program on your phone
will capture the data encrypted on QR code
and will start that interactive application im-
Free of charge QR code decoding programs
for iPhone:
BeeTagg (http://itunes.apple.com/us/app/
beetagg-qr-reader/id313157282?mt=8)
I-NIGMA QR DATAMATRIX (http://itunes.
apple.com/us/app/i-nigma-qr-datamatrix-bar- Innovative Applications of QR
Codes around the world
NEO READER (http://itunes.apple.com/us/
QR codes is not a technology used only on
app/neoreader/id284973754?mt=8)
Internet, Digital and Mobile marketing fields,
SCANLIFE (http://itunes.apple.com/us/app/
but they are also used efficiently for advertis-
scanlife/id285324287?mt=8)
ing purposes. In this context, QR codes are a
BARCODE (http://itunes.apple.com/us/app/
smart integration of online and offline. Some
barcode/id285683111?mt=8)
of the following examples and applications
REDLASER (http://itunes.apple.com/us/app/
may seem like crazy ideas, however, they are
redlaser/id312720263?mt=8)
considered as a part of strategic marketing.
The Largest QR Code
The largest ever QR Code printed to date,
Special Design QR Codes is the one that Audi had for the 100th anni-
QR codes have the correction feature. One
versary of its automotive manufacturing, 159
of the most important features of QR codes is
square meters.
that you can decode a QR code even if it is
damaged. QR codes can tolerate a data loss
QR Code made of sand
of about 30%.
In 2009 a team
This characteristic made QR code the fa-
from SINAP, a
vorite of designers. communication
How? The possibility of decoding data dam-
company from To-
aged or missing to some extent, enables the kyo, came up with
users to upload visual materials on the code. an impressive art
This fact increases the usage of QR codes in
work made out of
marketing and advertising areas. sand. This project
 NewYork ehrinde QR Kod has been a sensational piece of news around a design that hasnt been done before. This
Kumlarla yaplm QR kod Japan. is an important project for it shows the strik-
Kullanm
NewYork Belediye Bakan Michael Blo- ing and effective aspects of brand advertising
2009 ylnda Tokyoda letiim irketi QR Code Hotel through a modernist design.
SINAPtan bir takm kumlardan etkileyici bir a- omberg, ehirde tarihi bina ve heykeller gibi
lma yaptlar. Bu alma Japonyada olduka ziyaretilerin ska gittikleri yerlerde ekstra
bilgi verebilmek iin QR kodlarn kullanld- AXAs Big QR code
etkili bir haber oldu. In the recent weeks, AXA, in order to in-
crease its credit extension, used a billboard
QR Kod Oteli where they laid a giant QR code made of
paint boxes. Here you can see the combina-
Dubaide bir otel tamamen QR tion of two current trends: QR Code and 3 D
kod eklinde ina ediliyor. Aa- Billboard.
daki etkileyici resim, otelin bittik-
ten sonraki halini gstermektedir. QR Code Applications in New York
Buradaki ama ok ak olmamak- New York City Mayor Michael Bloomberg,
la birlikte, otel imdiden tannr ol- announced that they were using QR Codes, to
mutur. provide extra information at the most popular
sights of attraction in the city such as historical
Ralph Laurenin A new hotel in Dubai is constructed in the buildings, monuments etc. They also plan to
Etkileimli Vitrin form of a QR Code. The impressive photo be- upload the permits issued by Health Inspec-
Penceresi ve low shows the final look of the hotel. Although tion Unit on QR codes and stick them on the
what the main purpose was, seems unclear, restaurant windows around the city. This ap-
QR Kodla Mobil Alveri the hotel already became famous. plication of QR Codes is an important step
irketin, QR kodun hem marka-
n duyurdu. ehirde ayrca Salk Denetleme towards the transparency of procedures and
ya hem de mterilere nasl fayda saladn
Birimi tarafndan verilen izin raporunu ieren Interactive Store Windows of Ralph Lauren delegation of authority to the people.
gstermesi bakmndan bu alma olduka
QR kodunun da lokantalarn pencerelerine and Mobile Online Shopping with QR Code
nemlidir. Ralph Lauren, alveri merkezi kapal
olduunda alveri yapmaya olanak salayan konmas planlanmaktadr. QR kodlarn bu QR Application on Google Maps
etkileimli bir vitrin pencere kulland. Mteri kullanm ekli, iin daha effaf yaplmasn
almak istedii rnle ilgili pencereye gelen QR salama ve insanlara gerek anlamda yetki
kodu cep telefonu vermenin nemli bir admdr.
ile okutarak sat-
nalmay gerekle- Google Mapte QR uygulamas.
tirebilmekte. Bura- Haritalar zerinde detayl bilgi verme amal
da iki mkemmel veya ilgili web sitesine referans iin de QR kod-
trend kullanlmtr: lar kullanlmaktadr.
QR kodlar ve mobil Hatta baz haritalarda bilgiler tmyle QR
alveri. kodlarla verilmektedir.

Tasarmc QR Kodlar This project is important since it demon-

Yaplan pazarlamann daha etkili olabilmesi
strated how QR code serves both the brand
iin, dierlerinin yaptklarndan daha farkl ve
and the customers at the same time. Ralph
innovatif eyler yapmaya alrsnz. SET ajan-
Lauren used an interactive window that ena-
s da, daha nce yaplmam bir tasarmda QR
bles shopping after hours. Customers are
kodlarn kulland. Bu bir marka reklamnn ye-
able to purchase the goods via scanning the
niliki bir tasarmla gzel ve etkili halini gster-
QR code of the product they wish, when they One can also use QR codes to give more
mesi bakmndan nemli bir almadr.
arrive the store window. Here two perfect detailed information on the maps or website
trends are used together: QR codes and mo- references.
AXAnn Oluturduu Byk bile shopping. Moreover, on some maps, all information is
QR kod supplied via QR codes.
Geen haftalarda, AXA mterilerine verdii
kredileri arttrmak iin, boya kutularndan ya-
Designer QR Codes
QR Code Projects Targeting
plma byk bir QR kodun olduu bir billboard
Marketing, Advertising and
kulland. Burada gnmzde iki trendin birlei-
Publicity Activities at Turkish
mi yer almtr: QR Kod ve 3 Boyutlu billboard.
Airlines Aviation Academy:
THY Havaclk
Akademisinde The project Training
Pazarlama, Reklam ve QR Catalogue, prepared for
Tantm Amal QR Kod Mobile Marketing, at Turkish
almalar: Airlines Aviation Academy is
THY Havaclk Akade-misinde now accomplished. To match
yrtlen Mobil Pazarlama amal the benefits with the needs
Eitim QR Katalog almas ta- one by one and provide fast
mamland. Mterilerimize suna- and easy access through all
camz faydalarn ihtiyalarla bi- channels, we have converted
rebir rtmesi ve hizmete sahip To increase the efficiency of a marketing our previously 100-page training catalogues,
olmada tm kanallardan hzl ve event, you try to differ from others with innova- published either as hard copy or circulated
kolay eriilebilir olmas gereklilii tive activities. SET agency used QR codes in digitally on the internet into1 page documents
39
Teknoloji ve novasyon / Technology and Innovation
ile, basl materyal ve dijital olarak Internet or-
tamnda yaynladmz yaklak 100er sayfalk
eitim kataloglarmz artk QR kod teknolojisi ile
sadece 1 sayfa olarak tm platformlarda m-
terilerimize ok daha hzl ulatrlabilmektedir.
Mobil Kataloglarmza aadaki linklerden
eriilebilir:
Mobil Teknik Eitim Katalou : https://akade-
mi.thy.com/v2/catalog/CatalogQR1.pdf
Mobil Ticari ve Yer Hizmetleri Eitim Kata-
lou : https://akademi.thy.com/v2/catalog/Ca-
talogQR2.pdf
Akademi.thy.com web portalmzn mobil
mecrada akll cep telefonlar ve tabletlerde
kolaylkla kullanm iin de her sayfaya a-kapa
QR kod penceresi ilave edilmitir. Bu kodlar
yardmyla ilgili sayfadaki bilgileri mobil cihaz-
larla takip etmek ve kullanmak mmkn hale
getirilmitir.
Bakanlk, Mdrlk veya kiisel iletiim bil-
gilerimizi ieren elektronik kartvizitlerimizde de
QR kodlar kullanlmtr. Mteriye verdiimiz
bu kartvizitlerimizin zerinde yer alan QR kod-
lar, mteri iin olduka merak uyandrmakta
ve QR kodu okuttuklarnda da akademi por-
talmza dorudan eriim yaplarak daha geni
bilgiye ulaabilmeleri salanmaktadr.
Mteri ID kartlar zerine baslacak QR kod
ile kursiyerlerimiz kiosklarda annda snav notu
sorgulama ve kurs bilgilerini renebilmeleri
almasnda kullanlmas planlanmtr.
Akademi binamzn google maps aracl ile
harita zerinde yerinin cep telefonunda annda
grlebilmesi iin bir QR kod hazrlanmtr. (iP-
honeunuzla aadaki kodu
okutarak akdemimizin yerini
harita zerinde grebilirsiniz)
QR kod uygulamas,
mterilerimize gnderilen
40
zarflarn i ksmnda baslan ve akademimizin
de yerinin gsterildii harita iletiim penceresi
iinde kullanlmtr. Zarf aan mterimiz, hem
eitim merkezimizin yerini grmekte hem de
QR kodu okutarak cep telefonu ile bize hemen
eriebilmektedir.
Fuarlarda datlan kartmalarda QR kodlu
ierik kullanlmtr. Mterilerimizden merak
edip cep telefonu veya tableti aracl ile kodu
okutanlar, dorudan akademimizin ana sayfas-
na ulaabiliyorlar.
Mterilerimize MMS mesaj ile cep tele-
fonlarna gnderilecek olan kampanya ve ak platforms.
kurslarmzn duyurusunda da QR kodlarn kul-
lanm planlanmtr. Links to access for our Mobile Catalogues:
Akademimiz tarafndan yaplan nemli et-
kinlikler iin hazrlanan ve etkinliin gerek-
letirilecei salonun nnde yer alan panoya
aslan posterlerde, QR kod kullanlmaktadr.
Posterde kullanlan bu QR kodun amac, kat-
lmclara etkinlikle ilgili gerek duyabilecekleri
daha kapsaml bilgilere cep telefonlar veya
tabletleri vastasyla hzl bir ekilde eriebilme-
lerini salamaktr. rnein, etkinlikle ilgili geni
program detaylarn, etkinlikle ilgili eitim notla-
rn veya dokmanlar iin kodlar oluturulabil- cards tease our customers; and when they
mektedir. Aada bir etkinlik iin kullandmz scan the QR code, they can have direct ac-
QR kodlu bir poster yeralmaktadr.
Havaclk Akademisi binamz iinde mte-
rilerimize ve kursiyerlerimize ynelik olarak ha-
zrlanm olan QR kodlar da grebileceksiniz.
test results and get the training information im-
QR codes are also used on the stickers giv-
en at trade shows. Customers scanning the
in QR code formats now; and they are com-
municated much faster to our customers on all
Mobile Technical Training Catalogue: htt-
ps://akademi.thy.com/v2/catalog/CatalogQR1.
pdf
Mobile Commercial and Grounds Services
Training Catalogue: https://akademi.thy.com/
v2/catalog/CatalogQR2.pdf
We have added a click on-click off QR code
window on each page; to make the usage of
our web portal akademi.thy.com easier on
mobile channels with smart phones and tab-
lets. These codes enable users to track and
use the information on the related pages.
We also use QR codes on our electronic
business cards containing the Presidency,
Management or individual contact informa-
tion. The QR codes we share on the business
cess on our academy portal and thus reach
more information.
With the QR codes put on the customer ID
cards, our trainees will be able to search the
mediately at kiosks.
A QR code is structured to point the location
of our academy building on the maps, through
Google maps application on mobile phones.
(You can spot the location of our academy on
the map, by scanning the code below on your
iPhone)
QR codes are also used on the communi-
cation window, showing also the location of
our academy, printed inside the envelops we
send to the customers. By opening the envel-
ops, our customers will be able to see the lo-
cation of our academy and contact us directly
on their mobile phones by scanning the QR
codes.
codes on their mobile phones or tablet PCs
can directly get connected to the main page
of our academy.
We also plan to use QR codes on MMS mes-
C
M
Y
CM
sages we send to our customers to announce
MY
and promote our campaigns and open train-
CY
ing programs.
CMY
We use QR codes on the posters, developed
K
for the major activities of our academy and
exhibited around the activity hall. The target
of this code is to enable
the participants to access
more information they may
need about that activity,
via their mobile phones or
tablet PCs. It is possible to
develop codes for program
details, training handouts or
documents of the activity.
Below, you can see a poster
with a QR code, used for a
recent activity.
In our Aviation Academy
building, you will be able
to see the QR codes devel-
oped for our customers and trainees.
41
Teknoloji ve novasyon / Technology and Innovation

Grme engelliler iin eitim teknolojileri

Education technologies for the visually impaired
Dr.Hakan Erdun TAA Pazarlama ve Sat Mdr / TAA Marketing and Sales Manager

Grme engelli bireyler, tm dier engellilerde olduu gibi i
ve sosyal hayatlarnda, bazen toplumun anlaysz veya duyarsz
tavrndan dolay engellerini daha fazla hissetmekte ve olumsuz
ynde etkilenmektedirler. Bu olumsuz etkilenmeyi en aza indir-
gemek veya bunlarla ba edebilme becerisini kazandrmak iin
iyi bir eitim grmeleri ve bu eitimlerde, i ve sosyal hayatnda
da uygun teknolojileri kullanmalar nemlidir.
Grme engelli bireylerin evrelerini alglamalar ve bilgi topla-
malar salam kalan duyularna dayal olmaktadr. Grme engelli yzden grme engelli bireylere gt-
bireyler i ve gnlk hayatlarnda duyma ve dokunma duyula- rlecek teknolojik aralarda sesli uya-
rndan geni lde yararlanmaktadrlar. Dokunma duyusunun ranlara da yer vermek gerekmektedir.
kullanlmas bu bireylere uygun zel eitim yntemlerine dayal
olarak kazandrlr. Grme engelli bireylerin evreyi ve evredeki Grme engelli veya grme problemi
uyaranlar alglamada nemli olan bir dier duyum organ olan olan bireylerin karlatklar zorluklarn stesinden gelmelerine
iitme ise bu bireylerin sosyal ilikilerini ve i hayatlarn sr- yardmc olmak iin eitli teknoloji aralar tasarlanmtr. zellik-
drmede byk neme sahiptir. Ancak bu evrelerde srekli le eitim ve i hayatnda zorlanan grme engelli veya az gren
olarak sesli uyaranlar bulmalar her zaman mmkn deildir. Bu bireyler bu teknolojilerden yeterince faydalandrlmaldr.

Visually impaired individuals may sometimes, like all other im-
paired, feel their handicap more and be affected negatively in
their business and social life as a consequence of insensitive
and indifferent behaviour of the society. To minimize these neg-
ative effects or to gain the ability of coping with them, a proper
education is needed; throughout this education, they have to
use technology which fits in to their business and social life.
For visually impaired individuals, perceiving the environ-
ment and gathering information relies on other senses.
Visually impaired individuals benefit from their sensory and
auditory capacity. An individual gains the sense of touch
through personal and special education methods. On the
other hand, auditory sense, which is very important to
perceive the environment and its stimuli, is highly crucial
for the visually impaired individuals to pursue their social
relationships and business lives. However, it is not always
possible to receive audio stimuli in every environment.
Thats why it is essential to incorporate audio stimuli into
the technological tools for the benefit of visually impaired
individuals.
Various technological tools were developed to assist the vis-
ually impaired, or those suffering from ophtalmological /visual
disorders to overcome their challenges. Especially those hin-
dered in their educational and business life should benefit
efficiently from these technologies.

Metni sese eviren tanabilir cihaz

Text to audio conversion devices
Grme engelliler iin bir gazete, dergi veya It is really hard for the visually impaired to
roman birisinden yardm almadan okumak read a newspaper, magazine or a novel with-
olduka zordur. Bunlarn braille alfabesinde out outside assistance. Also, the braille ver-
yazlm olanlarn bulabilmeleri ise herza- sions of these publications are not always
man mmkn olmamaktadr. available.

Bu ama iin tasarlanm olan Voice Stick, Voice Stick, designed for this purpose, is a
tanabilir bir metin-tarama cihazdr. Tara- portable text scanning device. This device
nan kitab veya herhangi bir yazl materyali makes it possible to scan a book or any printed
dorudan sese evirerek rahatlkla dinle- material and directly convert it to audio. At the
nebilmesine olanak salar. Bu cihazla ayn same time, apart from normal prints, it is pos-
zamanda normal yaznn dnda braille alfa- sible to scan braille versions of the publications
besinde yazlm metinleri de taranp sese and convert them into audio format.
evrilmesi yaplabilmektedir.

Ekran iin sesli okuma uygulamalar Screen Readers

Window-Eyes ve Jaws vb gibi bilgisayar uygulamalar, bilgisayar ekrann-
da grntlenen metinsel bilgileri doal insan sesi kalitesiyle seslendirerek
grme engellilerin bilgisayar teknolojisinin sunduu imkanlardan eksiksiz bir
ekilde faydalanmasna imkan tanr. Buna ek olarak, ok fazla sayda ksayol
tuuyla aktif durumdaki program ve uygulamalarn grme engelli kullanclar
tarafndan klavyeden tam olarak kontrol edilmesini de mmkn klar.
Grme engelli kullanclar bu tr uygulamalar yardmyla, engeli olmayan
kimselerin bilgisayar ortamnda yapt hemen hemen hereyi yapabilirler.
Grme engelli bir birey, bu uygulamalar araclyla dokman ve projelerini
bilgisayar ortamnda hazrlayabilir; Internetteki ve elektronik ortamdaki gaze-
te, kitap, makale ve benzeri kaynaklardan zgrce faydalanabilir; e-postalarn
okuyabilir ve gnderebilir. Bu tr uygulamalar, i yerinde ve evde bilgisayar
kullanmak ihtiyac duyan grme engelli bireylerin en byk yardmcsdr.
42
Screen reading computer applications such as Windows-Eyes
and Jaws, enables visually impaired to benefit completely from
what computer technology offers through vocalizing textual in-
formation on the computer screen with natural human voice. In
addition to this, it is also possible to control active programs and
applications through the keyboard by many shortcut keys.
Screen readers allow visually impaired users to do almost an-
ything in a virtual environment as the next person can. A visu-
ally impaired individual can prepare documents and projects with
these applications. They can send and read e-mails, access eas-
ily to newspapers, books, articles and similar resources on the
internet. These kinds of applications are the major assistants of
visually impaired individuals in need of using computers at the
office or at home.
Grme engelliler iin bilgisayar Computers for the visually impaired
Grme engelliler iin Jonathan Lucas tarafndan normal bilgisayarlardan ok farkl yapda bir bil- Jonathan Lucas has designed a computer of a
gisayar tasarland. Bu bilgisayarla artk grme engelli insanlar da herhangi bir sesli evirici uygula- different structure for the visually impaired. This
masna gerek olmadan sadece dokunarak bilgisayar kullanabilecekler. Bu yzden, bu bilgisayarn tactile monitored computer enabled the visually
monitr bulunmamakta, onun yerine gelitirilen bir yaz tahtas bulunmaktadr. impaired people to use computers by touching
without any audio converters. That is why these
Bilgisayarda rnein googlea girmek isteyen bir engelli siteye girdii zaman, normal bir bilgisa- devices come with an improved Braille display
yarn ekrannda oluan grntnn kabartmas bu bilgisayarn yaz tahtas tabannda oluacak ve instead of a keyboard.
kii grnty veya yazlanlar buradan dokunarak anlayabilecektir. An impaired person, let us say who wanted to
enter Google website, will touch to the tactile
display board with the embossed image of the
Altnokta klavyeli bralle montorler screen and can read the text or the image.
Freedom Scientific firmas USB portundan dorudan bilgisayara balanabilen Focus Modelleri
ile grmeyenlere bilgisayar kullanmn olduka kolay hale getirmitir. Altnokta klavyesi ile hem Braille monitors with six dots keyboard
Windows komutlar verilebilmekte hem de yine bu klavyeyi kullanarak
yaz yazmak mmkn olmaktadr. Bunun yannda, bilgisayar ekrannda- Freedom Scientific made it very easy for the visually impaired to use a computer thanks
ki yazlar Braille alfabe olarak kullancya gstererek grmeyen birey- to their Focus model which connects to a computer directly through a USB port. The Braille
lerin eliyle dokunarak okumas salanmaktadr. Sistem, ekran okuma keyboard enables to execute Windows commands and to write on it. It also allows the user
programyla uyumlu olarak alarak, sesle dinlenen yazlarn ayn anda to read the screen by transcribing it in Braille. The system works coordinated with the voice
kabartma olarak elinin altndan gemesini salar. over screen reader so that the embossed text runs under users fingers simultaneously
Bu cihaz sayesinde grmeyenler hem duyarak hem de dokunarak while listening to it.
istedikleri bilgiye ulaabilirler ki bu da zellikle yazllaryla okunula-
r farkl olan yabanc sitelerde dikte sorunu yaamamalar iin olduka This device allows the users to access information as an audio and tactile input simultane-
nemlidir. ously, which is especially important to overcome the challenges in reading texts in a foreign
language that has phonetic differences in pronunciation and written forms.
Bralle alfabesi kabartma yazcs
Yksek hzl ve grltsz kabartma bask makinesi olarak Braille Box, kaliteli nokta kalitesi, Braille alphabet embosser
As a high speed, low noise embosser with excellent Braille
yksek hz ve dk ses seviyesiyle byk apl bask ilerinize uygun zmler sunmaktadr.
quality, Braille Box provides solutions for large scale emboss-
ing tasks.
Az grenler iin tasarlanm grnt bytme/yaknlatrma rnleri
Monitrde grnt bytme
Bir dokumann grntsn veya bilgisayar ekranndaki grnty 78 kata kadar bytme im-
kan salayan bu cihaz az grenler iin ok yararl bir teknolojidir. Bireyler kendi grme kabiliyetine Magnifiers /Zoomers designed for Low Vision
uygun olarak ekranda grnty ayarlayarak ekrana getirilen kitap sayfas, gazete, roman vb
gibi basl dkmanlar okumalarn, bilgisayar balant- Screen Magnifiers
This is a very beneficial technology for those with low vision since it allows magnifying
s ile bilgisayar etkin bir ekilde kullanmay, internette
written materials and objects on the screen up to 72 times. Individuals adjust the screen
kolayca srf yapabilmelerini, resim yapma vb. gibi hobi-
image to their visual capacity and can read printed materials like the books, papers, novels
lerini yapabilmelerini bu cihaz kullanarak gerekletire- etc as well as efficiently using the computer to surf on the internet or practice their hobbies
bilmekteler. i.e. painting and such.

Tanabilir dijital byte Portable Digital Magnifiers

Freedom Scientific firmasnn bir rn olan OPAL
marka dijital byte, az grenler iin ok pratik ve ta-
nabilir bir teknolojik cihazdr. Bu cihaz, gerekli balant yapldktan sonra grntnn TVde gs-
terilmesini salayabilmektedir.
Uza yaknlatrma
Uzaktaki grnty yaknlatrp okunabilinmesini salayan cihazlar yardmyla az gren bireyler,
sokak iaretlerini yorumlayabilme, otobs saatlerini okuma, menden en ok sevdii yemei se-
me, alveri yaparken ald rnn etiketini okuma ve daha pek ok ii gerekletirme imkanna
sahip olmaktalar. Bu cihazla, toplantlarda veya snflarda, beyaz tahta zerinde yer alan veya pro-
jektrle yanstlan sunumdaki grnty yaknlatrp annda okuma veya hafzasna alarak istedii
zamanda istifade edilebilmektedir.
Optelec firmas tarafndan aktif yaama adaptasyonu kolaylatrmak amacyla gelitirilen FarVi-
ew, kolay tanabilirlii ve kullanm kolayl ile uzak ve yakn mesafedeki grntleri elde etme
imkann sunmaktadr.
The OPAL video magnifier of Freedom Scientific
Inc. is a very handy and portable technological de-
vice. This device allows magnifying text three to six
times and can be used with a TV when properly
connected.
Video magnifiers
Designed for the benefit of visually impaired peo-
ple, this device is an intelligent video magnifier offering close-up and distance viewing ca-
pabilities for use in a classroom, lecture, business meeting or whilst commuting.
They can use the magnifier to help determine the right platform for a train journey, choose
a preferred drink from a coffee shop menu or read the price tag of an item while shopping.
T also allows them to close up the screen or the white board to read real time or capture it
and benefit from it later.
Developed to facilitate the adaptation to an active lifestyle, FarView offers portable and
easy to use close-up and distance viewing capabilities

Braille Alfabesinde Turkish Aviation Academy yazs: Turkish Aviation Academy in Braille:

43
Uu Fotoraflar / Flight Photos

Gemi yolculuklarn ansna bir sergi

Trk Hava Yollarnn uu fotoraflar
An exhibition memoriam of past journeys
Flight photos of Turkish Airlines

Ercan Akayn Fotoraf Sergisini stanbul Valisi Hseyin Avni Mutlu at.
Hseyin Avni Mutlu Governer of stanbul opened the Photography Exhibition by Ercan Akay

44
 Trk Hava Yollarnn gezgin fotorafs Ercan Akayn fotoraf sergisi, The photo exhibition of Turkish Airlines itinerant photographer, Ercan
Ynetim Kurulu Bakanmz Hamdi Topu ve Genel Mdrmz Do. Dr. Temel Akay has been opened with a ceremony, with the participation of our Chair- Albm
Kotilin katld bir trenle ald. man of the Board, Mr. Hamdi Topu and General Manager Associate Prof. Dr. hazrlanacak
Temel Kotil
Al treninde Akaya Trk Hava Yollarna katklarndan dolay bir plaket Trk Hava Yollar Ge-
veren Ynetim Kurulu Bakanmz Hamdi Topu, Bu fotoraflara bakarken At the opening ceremony, Our Chairman of the Hamdi Topu has presented nel Mdr Do. Dr. Te-
gemi yolculuklarn hatralar da gzmn nnden geti dedi. a plaque to Akay for his contributions to Turkish Airlines. Topu said: While mel Kotil, nmzdeki
looking at these photos, I relived the memories of past journeys gnlerde Akayn Trk
Genel Mdrmz Temel Kotil de sergiyi ok beendiini ifade ederek, Hava Yollarnn utuu
Fotorafmz utuumuz noktalarda ok etkileyici kareler yakalam diye Our General Manager Temel Kotil also expressed his admiration of the exhi- her noktada ektii ka-
konutu. bitiont: Our photographer has captured impressive shots of our destinations relerden oluan bir CD
hazrlanacan ve herke-
Sergide, Akayn son yedi ylda ektii 3 bine yakn fotoraftan seilen 60 The exhibition presents 60 frames of Akay, selected from among 3ooo se datlacan belirtti.
kare yer alyor. Sergiyi gezenler arasnda Trk Hava Yollar alanlarnn yan photos shot within the last 7 years. Beside Turkish Airlines employees, the Kotil, Fotoraflar ok
sra stanbul Valisi Hseyin Avni Mutlu da bulunuyor. Genel Mdrmz Temel Governor of Istanbul, Hseyin Avni Mutlu has also visited the exhibition. Mutlu, gzel. Bu fotoraflar, bi-
Kotil ile birlikte sergiyi gezen Mutluya beendii fotoraflardan bir tanesi he- who visited the exhibition wiht our General Manager Temel Kotil, has been zim dnyann her yerine
diye edildi. presented one of the photos he liked as a gift. utuumuzu gsteriyor
dedi.
Ocak sonuna kadar Genel Mdrlk Binasnda sergilenecek olan fotoraf- The exhibition will stay in our general headquarters untill the end of January
lar, ubat ayndan itibaren Atatrk Hava Liman D Hatlar Terminaline tan- and then will be hosted at the International Terminal of Ataturk Arport.
yor.
The album will be
Photography is a passion. It is stopping the time, capturing the moment.
published
Ercan Akay tutkuyla bal olduu fotoraf sanatn u szlerle anlatyor: It is to see, to explore, to learn. Even though the finel product is one single
Turkish Airlines Gen-
Fotoraf ekmek bir tutkudur, zaman durdurmak, an yakalamaktr. Grmek, frame, it is the ability to catch the story, the emotions underneath and to
eral Manager Do. Dr.
aratrmak, renmektir. Ortaya kan rn tek bir kare fotoraf olsa da, o ka- reflect them. Says Ercan Akay talking about the art of photography that hes
Temel Kotil announced
renin arkasndaki hikyeyi, duygular yakalamak ve yanstmay baarabilmek- so passionately involved.
that Akays photos
tir.
shot in all destinations
To shoot e photo is also to see, to explore, to learn. It is not only about shoot-
of Turkish Airlines will
Fotoraf ekmek demek, grmek, aratrmak, renmek ksacas ekilen ing a single frame. It also enriches thephotographers knowledge and intel-
be compiled in a CD
sadece bir kare fotoraf deil, ekenin genel kltrn, bilgi haznesini geni- lectual estate. All the researches about the location, the region, traditions in
and distributed in the
letmek, artrmak demek. ekilecek yerin, blgenin aratrlmas, oradaki gele- that region, the history they all are an achievement for the photographer. says
coming days. Kotil
nek grenekler, tarihi ksaca o yerle ilgili tm aratrmalarn yaplp, renilme- Akay. He highlights that photography is a passion and he adds: Once you
says: Photographs are
si fotoraf eken adna bir kazantr diyen Akay, fotoraf ekmenin bir tutku touch the shutter release, there are many frames that flash in your mind be-
beautiful. They show
olduunu vurgulayarak Deklanre her basldnda yakalanmak istenen anla tween the moment you aspire to capture ant the moment you actually do.
that we are flying all
yakalanan an arasnda beynimizden bir ok film karesi geer. te geen o film Here, whithin those frames, the one that really captures that moment is the one
around the world
karelerinden o an yakaladklarmz, fotorafa yansyandr diyor. reflected on the photo
45
Uu Fotoraflar / Flight Photos

Slovenyann bakenti Lbyana...

Ljubljana, the capital of Slovenia...

CM

MY

CY

CMY

Ganade yaam...
Life in Gana...

Dakka, Bangladein bakenti...

Dhaka, the capital of Bangladesh...

46
47
Akademik / Academic

Mesleki Eitimde
Uzaktan retim
Uygulamalar
Distant Learning
Applications in
Vocational Training
Prof. Dr. ahin Karasar / TAA Bakan / TAA President

Biliim alanndaki hzl ilerleme bireysel ve kitlesel eitimde yeni araylarn ortaya kmasna se- The rapid progress in IT industry caused new requests (inquiries, searches) in individual
bep olmutur. Bugn eitim-retim faaliyetleri meknsal ve yntemsel snrlarn am durumdadr. and mass training programs. Today, educational activities are beyond the limits in terms of
Artk eitim hayat boyu renmeyi ngren bir bak asyla ynlendirilen bir faaliyet alandr. Bu location and methodology. Today education is an activity directed by a perspective that an-
yzden alternatif eitim yntemlerinin bireylerin eitiminde daha aktif kullanlmasna ilikin araylar ticipates a lifelong learning process. Thats why there are new searches to use alternative
ortaya kmtr. Son yllarda biliim sektrndeki arpc ilerleme gz nnde bulundurulduunda education methods more active in individuals training processes more actively. The role of
internet teknolojilerinin bu alternatif araylar ierisindeki yeri ve nemi daha da artmaktadr. Biliim internet technologies becomes more important within this search for alternatives, if one takes
teknolojileri bu hususlarda birok alternatif ve yenilik sunmaktadr. Bugne kadar gelen klasik eitim into consideration this significant development in the IT industry in recent years. IT technolo-
retim metotlarna alternatif olmann yannda onlar destekleyici yn de olan yeni yaklamlarn bir gies offer various alternatives and innovations on these issues. Distant learning, the result of
rn olan uzaktan eitim, ilk aamada gazeteler ile uygulanmaya balam; zaman iinde mektup, new approaches, an alternative and support to classical training methodologies, is an educa-
radyo-televizyon, video gibi grsel ve iitsel mecralara tanm ve son olarak da bilgisayar ve inter- tion format, started with newspapers, then moved to audio-visual channels like letter, radio,
net ortamna tanm bir eitim formatdr. television, and video and finally expanded on the computer and Internet zone.

Uzaktan eitimin geirdii evrim ile ulat bu son nokta gelien bilgisayar teknolojilerinin be- This last phase of the distant learning evolution is the result of the innovation due to de-
raberinde getirdii yeniliklerin bir sonucudur. Bilgisayar ve Web uygulamalarna ilikin teknolojik velopments in IT technologies. Technological improvements in computer and web applica-
ilerlemeler eitim-retim alanna doru da genilemitir. Bilgisayar teknolojileri internet ann sun- tions expanded on educational fields as well. It started to use IT Technologies efficiently to
duu olanaklar da kullanarak eitimi uzaktaki insanlara ulatrmada etkin bir ekilde kullanlmaya bring trainings to distant people via internet web facilities. As a distant learning tool, the
balanmtr. Bir uzaktan retim arac olarak internet, eitim srelerinde farkl fonksiyonlar stlen- Internet commits various functions on educational process. The Internet can fulfill the data
mektedir. nternet eitim faaliyetleri dhilinde bilgiyi aktarma, arama ve gelitirme ilevlerini yerine transfer, search and improvement functions within the framework educational activities.
getirebilmektedir. zellikle Web uygulamalar ile ses ve grnt aralar, etkileimli aralar (sohbet, Especially, with web applications, its possible to transform audio-visual instruments, inter-
video konferans vb.) ve elektronik haberleme aralar (elektronik posta, listeler, forumlar ve gruplar) active instruments (chat, video conference, etc.) and electronic means of communication
birer eitim materyali haline getirilebilmektedir. Bu ekilde byk oranda mekn ve zamandan ba- (electronic mail, lists, forums and groups) into an educational instrument. One of the areas
msz hale gelen eitim faaliyetlerinin Web tabanl olarak uyguland alanlardan biri de mesleki ve that use educational activity, set mostly independently from location and timing issues, on
teknik eitim sahasdr. Bilgisayar destekli eitimin bir kolu olarak bilginin eitim verilmesi planlanan web bases is vocational and technical trainings. Thus, it is possible to see some examples
birey ya da gruplara Internet ve Intranet yoluyla ulatrlmasn hedefleyen gncel bir uzaktan ei- about the usage of Web based trainings, a modern distant learning approach, targeting
tim yaklam olan Web tabanl eitimin mesleki eitim alannda da uygulanmasna ilikin rneklere the transfer of information to individuals or groups via Internet on vocational trainings. Re-
rastlanmaktadr. Mesleki eitimin uygulanmas srecinde, eitim-retim faaliyetlerinin pekitirilmesi inforcement of educational activities is highly important in the vocational training process,

48
eitimin niteliini ykseltmek bakmndan byk nem tamaktadr. G-
nmzde hala byk oranda klasik rgn eitim yntemleri ile yrtlen
meslek eitimi faaliyetlerinin desteklenmesi noktasnda alternatif ve des-
tekleyici bir eitim arac olarak Web ve Web uygulamalar kullanlmaktadr.
Bu alma kapsamnda internet ve web tabanl eitim olanaklarnn
mesleki eitim alanna ne ekilde aktarld ve uygulama eitleri zerin-
de durulacaktr. Bu inceleme yaplrken Webe dayal bilgisayar destekli
uzaktan eitimin etkili kullanlabilmesi iin gerekli baz artlar zerinde de
durulacaktr. Bu inceleme esnasnda ayrca internet ve web tabanl eitim
olanaklar ile geleneksel yz yze eitim metotlar arasnda karlatrma
yapma imkn da oluacaktr. Bu karlatrma zellikle mesleki eitim
alannda uzaktan eitimin avantaj ve dezavantajlarnn da ortaya konma-
sn salayacaktr. Ancak, uzaktan eitimin gnmzde ulat noktann
daha iyi anlalabilmesi bu alma kapsamnda ncelikle uzaktan eitimin
Trkiyede izledii tarihsel ilerleyi ksaca aktarlacaktr.
to improve the quality of the program. Today, web and web
applications are used to support and set alternatives to voca-
tional training programs organized mostly in classical formal
formats.
This study evaluates the transfer and the application of In-
ternet and web based education facilities, to vocational train-
ing programs. Along with this evaluation, we will also reveal
the pre-requisites for efficient use of web based, computer
supported distant learning. We will also have the chance to
compare the internet and web based trainings with traditional
face-to-face training methodologies. Such a comparison will
enable us to define pros and cons of distant learning on voca-
tional training programs, but to understand the current position
of distant learning better; we will start with the historical pro-
gress of distant learning in Turkey.

Trkiyede Uzaktan retimin Tarihi

Brief History Of Distant Learning In Turkey

Uzaktan retim, ilk olarak mektupla retim eklinde balayp gnmzdeki biliim teknolojileri
tabanl biime ulam bir eitim-retim metodudur. 1960 ylnda Milli Eitim Bakanl Mesleki ve
Teknik retim Mstearlnn, baz teknik konularn mektupla retilmesi iin ilk kez giriimde
bulunmas ile birlikte statistik-Yayn Mdrlne bal bir Mektupla retim Merkezi kurulmu-
tur . Posta ile rencilere gnderilen ders notlar uzaktan retimin bu ilk modelinin temelini olu-
turmutur. Bu dnemde mektupla renim yntemi ile kltrel geliim ve mesleki eitimi salamak
amacyla hemen her bilim dalnda eitim salanmtr . Mektupla retim ile eitli alan ve dzey-
lerdeki rgn ve yaygn retime ynelik kitlesel bir uzaktan retim yapma olana sunmutur.
Uzaktan eitime ilikin bir dier uygulama 1974-1975 ylnda bir retim yl ak kalan Deneme
Yksek retmen Okuludur. Eitim teknolojilerindeki son gelimelerden yararlanmak amacyla
ve deneysel bir yaklamla tmleik teknolojiye dayal ada uzaktan retim yntemini benim-
seyerek retime balayan bu okulda yeterli hazrlk almalar yaplmad ve gerekli kaynaklar
salanamad iin ksa srede eitime son verilmitir . 1975 ylnda Mektupla Yksek retim Mer-
kezi ve Deneme Yksek retmen Okulu projelerinin sona erdirilmesini takiben ayn yl iinde
Yaygn Yksek retim Kurumu (YAYKUR) kurulmutur. YAYKUR un amac, lise ve dengi okul kl
rencilere, toplum ve ekonomik yaammzn ihtiya duyduu alanlarda modern retim teknolo-
jisinin imknlarn kullanarak eitim vermek ve bylece yksek retim nndeki ylma sorununa
zm bulmak eklinde tanmlanm ve iki yllk bir n lisans retimi ile ara insan gc yetitirmek
zere kurgulanmtr . stenilen yaygnlk ve gelimeyi salayamad gerekesiyle YAYKURun faa-
liyetlerine 1979 ylnda son verilmitir.
Uzaktan retimde yeni bir aama 1981 ylnda yrrle giren 2547 sayl Yksek retim Ya-
sas ile Anadolu niversitesi bnyesinde bir ak retim fakltesinin almasdr. Uzaktan eitim
konusunda retim, aratrma, yayn hizmetleri veren bu faklte niversite ak retim sistemi
ile kitap, radyo ve televizyon programlar, bilgisayar, akademik danmanlk, organizasyon, snav
ve her trl renci ileri gibi servisler vermekle grevlendirilmitir . Anadolu niversitesi Ak
retim Fakltesinin rencilere eitli yazl materyaller ve TRT kanallaryla ulamas uzaktan -
retimin gelimesini ve yeni bir aamaya gemesini salamtr. Trkiyede uzaktan eitim olanaklar
sunan dier kurumlar ise 1992 ylnda kurulan ve orta renim diplomas veren Akretim Lisesi,
1998de retime balayan ve ilkretim diplomas veren Ak lkretim Okulu ile elektrik tesisat-
l konusunda sertifika veren Mesleki ve Teknik Ak retim Okuludur.
Sonraki yllarda ise radyo ve televizyon gibi aralar uzaktan eitimde yeterli grlmemeye bala-
m ve daha gelimi teknolojilerin uzaktan eitime adapte edilmesi yolunda abalara giriilmitir.
Bilgisayar teknolojilerindeki hzl ilerlemeler uzaktan retim anlay ile buna ilikin yntemlerin
kkl bir deiime uramasna neden olmutur. Bilgisayar teknolojisindeki ilerlemeler geleneksel
yz yze retime destek olabilecek nitelikte birok uygulamay ortaya karmtr. Bylece, mek-
tupla retim ile kstl imknlar iinde yolculuuna balayan uzaktan retim bugn artk en ileri
bilgisayar ve internet teknolojilerinin sunmu olduu pek ok yeni yntemle sunulur hale gelmitir.
Distant learning is an education methodology started first in the form of learning with mailing
and became today an IT based technology. A Learning by Correspondence Center, subordi-
nate to Statistics Publishing Department, has been established in 1960, due to the first attempt
of the Undersecretariat of Vocational and Technical Training affiliated to the Ministry of Educa-
tion, to teach some technical topics via mailing letters. The lecture notes sent to students via
mailing have been the first model of distant learning. In those years, the methodology of learning
by correspondence enabled training in almost every discipline to secure cultural development
and professional education. Learning by correspondence methodology created the possibility of
mass training on formal and common education programs at different fields and levels.
Another example of distant learning technique is the Trial School of Higher Education for
Teachers, active for one academic year in 1974-1975. The lifetime of this school, which started
operations with the purpose of using latest developments in educational technologies and with
an experimental approach, by adopting modern distant learning methodology based on inte-
grated technology, was not long, due to inadequate preparations and insufficient source alloca-
tion. After the termination of projects such as the Center of Higher Education by Correspondence
and Trial School of Higher Education for Teachers, the Extended Institution of Higher Education
(YAYKUR) was established in the same year. The purpose of YAYKUR is to educate high school
graduate students on the topics needed in our social and economic life, via modern educational
technology facilities and thus bring a solution to the excessive demand for university. So the
project was designed to educate manpower with two-year degree programs. YAYKUR ceased
operation by 1979, as it couldnt realize the expansion and the improvement, planned at the
beginning.
A new milestone in distant learning is the law of Higher Education (law no: 2547) and the open-
ing of an Open University faculty within Anadolu University. This faculty which gives education,
research and publication services on distant learning, has been charged with book, radio and
television programs, computer, academic consultancy, organization, examination and student
services of any kind, via open university system. The access of Open University Faculty of An-
adolu University to students via various written materials and TRT channels enabled distant
learning improvement and took it to a new phase. Other institutions offering distant learning
facilities is the Open-High School which gives secondary education, established in 1992; Open-
Primary School which gives primary education, established in 1998 and Open Professional and
Technical School which gives certificate on electrician programs.
In the following years, radio and television became insufficient for distant learning and thus
there were more efforts to adopt more developed technologies into distant learning processes.
Fast developments in IT technologies caused dramatic changes in distant learning understand-
ing and related methodologies. Developments in IT technologies revealed many applications
supporting the traditional face-to-face learning process. So the distant learning, which started
with learning via letters with limited sources, became available with many new methods offered
by the most developed IT and Internet technologies.

Ahmet Nusret zalp ve Muharrem Dgenci, Meslek Liselerinde Mesleki Eitimin Ak Kaynak Yazlmlar Kullanlarak Desteklenme- Yaar alayan, retmen Yetitirmede Demokratikleme, e-kutuphane.egitimsen.org.tr/pdf/1067.pdf, (Eriim Tarihi:
si, Akademik Biliim 2010 Konferans, Mula: Mula niversitesi, 1012 ubat 2010, s. 2. 15.01.2012), s. 18-19.
Volkan Demirkran ve Gkhan Silahtarolu, Uzaktan Eitim; Ne Zaman, Nasl ve Avantajlar Nedir?, http://uzaktanegitim.isu- Sakarya niversitesi Uzaktan Eitim Aratrma ve Uygulama Merkezi, Uzaktan retim, http://www.uzem.sakarya.edu.tr/
zem.net/makaleler/uzaktan-egitim-ne-zaman-nasil-ve-avantajlari-neler/, (Eriim Tarihi: 15.01.2012). index.php/uzaktanegretim.html, (Eriim Tarihi: 12.01.2012). 49
Akademik / Academic

nternetin Eitim Faaliyetlerinde Kullanm

Use Of Internet In Educational Activities

Bilgisayar temelli iletiim hem geleneksel hem
de uzaktan retim hizmeti veren kurumlarca be-
nimsenmi ve bilgisayar teknolojilerinin eitimde
kullanm btn dnyada hzla yaygnlk kazan-
mtr. Eitimde bilgisayar teknolojisinin kullanm
yakn zamana kadar bilgisayar destekli eitimle
(BDE) snrlyken, gnmzde internetin snrlar
aan esneklii sayesinde bilgisayarn uzaktan
eitimde kullanm yeni bir boyut kazanmtr .
nternetin kazandrm olduu bu yeni boyutlar
eitimcileri yeni renme ve retme modelleri
gelitirmeye itmitir. nternet ayrca, renci ve
eitimcilere bilgiyi paylama ortamnn yannda,
etkileimli bir iletiim ortam da salamtr. nter-
net te yandan rencilere ok ksa srede dn-
ya leinde arama ve aratrma yapma imkn
vermesiyle de etkili bir eitim arac haline gelmi-
tir . Web tabanl eitim (WTE), eitimci ile renci-
lerin internetin sunduu bu imknlardan faydala-
narak farkl meknlarda zamana baml ve/veya
zamandan bamsz olarak gerekletirdikleri bir
eitim etkinlii biiminde gelimitir .
Web tabanl eitim uygulamalar kategoride toplanabilir. Birinci trde evrimii katlm rencinin ter-
cihine baldr. Web sayfalarna dersin tanm, alma rehberleri, konu anlatm, snav bilgisi, rnek snavlar
ve konuyla ilgili sitelere balantlar yer almaktadr. kinci trde yz yze eitim srerken Web kanalyla
verilen bilgiler de kullanlr. Bu trde ders ieriine ulamak iin renciler interneti kullanrlar ve retmen
ile renciler birbirleriyle haberleebilmek iin Webi kullanrlar. Son trde ise btn eitsel ierik Web
ortamndadr ve iletiim de evrimii olarak internet zerinden yaplr .
nternetin sunduu bu imknlardan istifade edilerek gerekletirilen WTE etkinlikleri dnyada pek ok
lkede olduu gibi Trkiyede de eitim faaliyetlerine konu edilmektedir. 1990l yllarn sonlarndan bu
yana lkemizde Web tabanl uzaktan eitime ilikin pek ok alma yrtlmtr. Bu almalardan ilki
1998 ylnda Orta Dou Teknik niversitesi (ODT) tarafndan balatlan nternete Dayal Asenkron Eitim
(IDEA)dir. Yine ayn niversite tarafndan yrtlen bir baka WTE program ise tamamen internet orta-
mnda ve ezamansz olarak gerekletirilen Bilgi Teknolojileri Sertifika Programdr. DT tarafndan
eitici eitimi iin retilen ve eitli niversitelerden 50 retim elemanna verilen bir enformatik sertifika
program olan ETEN ile TUBTAK-ODT-BLTEN nternet Teknolojileri ve Uygulamalar Grubu tarafn-
dan matematik alannda eitim vermek zere kurulan ntermat dier nemli WTE uygulamaldr. Yine
ODT tarafndan internet zerinden yksek lisans eitimi vermek zere balatlan uygulama ile Sakarya
niversitesinin Milli Eitim Bakanl ile ortaklaa yrtt ve bilgisayar programcl ve bilgi ynetimi
alanlarnda sertifika eitimi vermek amacyla balatlan nternet Tabanl Sertifika Programlar projesi dier
nemli WTE uygulamalar arasnda saylabilir .
Trkiyede de bu ekilde pek ok rneine rastlanabilen WTEnin eitim-retim srelerinde salad
yararlar ile neden olabilecei sorunlarn karlatrlmas ve bunlarn eitim retim teknikleri gelitirilirken
gz nnde bulundurulmas gerekir. WETin geleneksel yz yze eitim etkinlikleri ile karlatrlmas so-
nucunda ortaya kan baz olumlu ynler vardr. Grsel ve iitsel unsurlarn renmenin etkinliini arttrma-
daki etkisi dnldnde internetin grsel ve iitsel olarak sunduu imknlar geleneksel yz yze ei-
tim faaliyetlerininkinden daha fazladr. WTE ortamnn geleneksel eitim ortamlar ile arasndaki en nemli
fark ise bulunma (presence) kavram ile ifade edilir. WTEde renciler fiziksel olarak bir snf ortamnda
Computer based communication is adopted by
both traditional and distant learning institutions
and the use of IT technologies in education has
been rapidly expanded all around the world. Un-
til recent years the use of IT technologies was
limited to computer based education; but today,
due to flexibility of the Internet that pushes the
limits, the use of computers in distant learning
reached a new dimension.
These new dimensions brought by the Inter-
net forced the teachers to develop new teach-
ing and learning techniques. More over, besides
creating a data sharing environment to both stu-
dents and teachers, Internet has also created an
interactive communication platform as well. On
the other hand, the Internet also became an ef-
ficient educational tool as it offers a worldwide
searching and research facility in a very short
period of time. Web based education has been
evolved as an educational activity for both teach-
ers and students, that they realize dependent or
independent on time, in different locations by us-
ing these opportunities of the Internet.
Web based education can be classified in 3 categories. In the first category, the online
participation is up to students preference. On the web site there are: definition of the
class, studying guides, explanation of the topics, information about the exam, samples
from previous exams and links to other sites related with the topic. In the second cat-
egory, its possible to use the data distributed via the web, while face-to-face learning
continues. In this type, students use internet to see the content of the class and teachers
and students use internet to communicate with each other. IN the third category, all edu-
cational content is on web and communication is done online via internet.
Web Based Learning (WBL) activities, realized via internet facilities take place in educa-
tional activities in Turkey as they do in many other countries. Since late 1990s, there had
been many projects in our country about the web based distant learning program. First
of these was the Internet Based Asynchrony Education started in 1998, by Middle East
Technical University. Another WBL program is IT Technologies Certificate Program re-
alized asynchronously and on internet, run by the same university. Other important WBL
applications are the ETEN, an informatics certificate program, designed by METU
for lecturers training purposes and given to 50 lecturers from various universities; and
Intermat designed by TUBITAK-METU-BILTEN Internet Technologies and Applications
Group, to give education on mathematics. Another program started by METU to give
university degree via internet, and Internet Based Certificate Programs started by the
partnership of Sakarya University and Ministry of Education, to give certification about
computer programming and informatics, can also be considered as important WBL pro-
grams.
As we can see many different examples in Turkey, we need to compare the advan-
tages of WBL and the difficulties it can cause and consider them while developing new
learning techniques. There are some positive aspects we can see when we compare
WBL with traditional face-to-face learning activities. If we consider the impact of audio-
visual materials on efficiency of learning, the audio-visual facilities that internet is offer-
ing are much more than the one offered by traditional face-to-face learning activities.
The main difference between WBL and traditional learning environment is defined with

Faruk Mendi ve dierleri, Takm Tezghlarnda Tala Kaldrma lkelerinin Web Tabanl Eitimi, Trk Bilim Aratrma Vakf Dergisi,
Cilt:1, Say:1, 2008, s. 27.
Kabac, I., Kurt, A.A., Web Destekli statistik retimi, Biliim Teknolojileri Inda Eitim Konferans ve Sergi Bildirileri Kitab,
Ankara: 2001, s. 203.
Leyla Yekdane Tokman., Eitim ve retimde Uzaktan Eriim, 5. Trkiye nternet Konferans, Ankara: Ankara niversitesi, 19-21
Kasm 1999.
Faruk Mendi ve dierleri, Takm Tezghlarnda Tala Kaldrma lkelerinin Web Tabanl , s. 28-29.
Bir aktivitenin ne zaman ve nasl gerekletirildiine bal olarak yaplan snflandrma sonucunda ortaya kan ve Web tabanl
50
sunum teknikleri olarak anlan iki kavramdan biridir. Bu iki kavram senkron (ezamanl) ve asenkron (ezamansz)dur. Asenkron,
geleneksel eitim uygulamalarnn aksine bir ders saatine ve derslik ortamna baml olamayan, bir baka deyile mekndan ve
zamandan bamsz olan bir iletiim trdr.
Faruk Mendi ve dierleri, Takm Tezghlarnda Tala Kaldrma lkelerinin Web Tabanl , s. 27.
Mustafa Yeniad, Meslek Yksekokulu rencilerinin Web Tabanl E-renme Ortamlarna likin Alglar, Mustafa Kemal
niversitesi Sosyal Bilimler Enstits Dergisi, Cilt: 8, Say: 16, 2011, s. 520.
Nezih Orhon, letiim Teknolojileri ve Teknolojiye Dayal Eitim Ortamnda Kimlikler, Grevler ve Roller, Uluslar aras Katlml
Ak ve Uzaktan Eitim Sempozyumu, Eskiehir: Anadolu niversitesi, 23-25 Mays 2002, s.1-2.
Faruk Mendi ve dierleri, Takm Tezghlarnda Tala Kaldrma lkelerinin Web Tabanl , s. 28.
bulunmamaktadrlar. renciler mekna bal olmadklar gibi zamana da bal olmadan eitim--
retim faaliyetlerine katlabilmektedirler. Ayrca, bu yolla retmen merkezli bir iletiimin hkim olduu
geleneksel snf ortamndan daha demokratik bir iletiim biimi oluturulabilmekte ve mekn-zaman
snrlamasnn olmamas sayesinde daha ok sayda rencinin derse katlm salanabilmektedir . Bu
zellik hem renci hem eitmen iin esneklik salad gibi eitimin daha geni renci kitlelerine
ulatrlmasn kolaylatrmaktadr. WTEnin retmene salad esneklik sayesinde retmen, renci ticipating the class is higher. This feature brings flexibility to both student and the lecturer;
merkezli bir yaklamla salt retme ilevinden uzaklaarak rehberlik etme ilevini yani eitim srecinin
dzgn gelimesi ve yrtlmesi iin uygulayclk, dzenleyicilik ve ynlendiricilik fonksiyonlarn da
stlenebilmektedir .
te yandan WTE kendi kendini ynetebilen ve ynlendirebilen bir yapya olanak salamakta, her
an gncellenebilir olmasndan dolay taze bilgiler ierir ve bu sayede canl bir ierik sunmaktadr .
WTE ayrca retmen ve rencilere eitim-retim faaliyetlerine dorudan katlma imkn vermekte-
dir. nk WTE retmen ve rencilere sisteme kayt, ders ekleme, grsel ve iitsel e ekleme ve
raporlama gibi olanaklar sunmaktadr.
WTEnin geleneksel eitim metotlarna kar stnlkleri yannda elbette baz eksiklikleri de mevcut-
tur. WTEnin renen ile reten ve dier renenler arasndaki fiziksel etkileimi ortadan kaldrmas
sorunlar arasnda ilk sralarda saylmaktadr. renenlerin nemli bir ksmnn WTEye ilikin program
ve yazlmlarn kullanm iin gerekli bilgisayar ve internet kullanm bilgisine ya hi sahip olmamas ya
da balang dzeyinde ehil olmas da ilk sralarda saylan dier sorunlardandr. te yandan internet
tabanl renmenin yksek sorumluluk duygusu ve z disiplin gerektirmesinden dolay dk motivas-
yona ve dk profilli alma alkanlklarna (alma saatleri ve metotlarnn belirlenmesi asndan) the success rate of internet based learning programs is relatively lower, if the participants
sahip olmalar durumunda internet tabanl eitim uygulamalarnn baar oran olduka azalmaktadr .
Ayrca, WTE ile ilgili teknik konularda da sorunlar yaanabilmektedir. WTEnin ok ortaml eitim ma-
teryallerinin yani video, resim ve benzeri eitli dokmanlarnn ayn anda paylamn gerektirmesi
durumunda internet hzndan dolay da baz sorunlar yaanabilmektedir. Buna ek olarak byk renci
kitlelerine ulalmak istenmesi teknolojik altyap sorunlarna neden olmakta ve WTE materyallerinin
gelitirilmesi yksek maliyetlere neden olabilmektedir.
the concept of attendance. IN WBL, students are not physically in a classroom. They
can participate in the learning activity independently from location and time as well. More
over, with this methodology, the communication style can be more democratic, when com-
pared with traditional classroom system where the lecturer-centered communication is
dominant. And since there is no time and location limitation, the number if students par-
and eases the program to expand to larger number of student. Due to the flexibility that
WBL gives to lecturer, he or she is not limited with the teaching function anymore but
gets a student-centered approach and can commit his or her guidance function which
means implementation, arrangement and direction for proper development and conduct
of learning process.
On the other hand, WBL enables a self managed and self directed structure; contains
current data as it can be updated at any time and thus offers a live content. Besides, WBL
gives the teacher and students the possibility of direct participation to learning activity.
Because it offers the students and teachers various facilities like: registration, enclosure of
new classes, addition of audio-visual materials and reporting.
Of course there are some inconveniences of WBL beside its advantages compared to
traditional learning methodologies. The major challenge is that WBL destroys the physi-
cal interaction between students and the lecturer and within students as well. Another
important problem is that a significant part of the teachers either have very limited or
dont have any computer and internet skills needed to use WBL programs and softwares.
On the other hand since WBL requires strong sense of responsibility and self discipline,
dont have self motivation and high quality of studying attitudes (studying hours or defining
learning methods). WBL can also cause technical problems. With the need of synchro-
nized use of multimedia educational materials like videos, pictures and similar documents,
there can be some problems due to internet speed. In addition, the need to reach large
mass of students causes technological infrastructural problems and high costs to improve
WBL materials.

Mesleki Eitimde Web Tabanl Uygulamalar

Web Based Applications On Vocational Training
lkemizde meslek elemanlarnn eitim dzeylerinin
ykseltilmesi ve mesleki eitimde gelimi lke stan-
dartlarnn yakalanmas zelikle ulusal kalknma iin
byk nem arz etmektedir. Bu noktada da mesleki ei-
timin bnyesine dhil edilmesi gereken byk bir kitle
mevcuttur. Bu byk hedef kitlesinin corafi olarak ok
dank ve retici merkezlere uzak olduklar dnl-
dnde mesleki alanda uzaktan eitimin zellikle de
eriim ve etkileim kabiliyeti gz nnde bulunduruldu-
unda Web tabanl eitimin nemi n plana kmaktadr.
Bu hedef kitle farkl corafyalarda yerlemi, belli bir aile
ve i dzeni olan ve yerlemi olduklar merkezlerden
klasik retim yntemleri ile eitim alacaklar baka bir
merkeze gitmek zere uzun sreli olarak yerlerinden
ayrlmalar mmkn olamayan kiilerden olumaktadr .
Bu erevede genel olarak uzaktan eitim zelde de
Web tabanl uzaktan eitim bu kitlenin eitimi iin d-
nebilecek en verimli zmlerden biri olabilir. Mesleki
eitim faaliyetleri asndan nemli katklar salayabi-
lecek bir esneklie sahi olan Web tabanl eitim etkin-
liklerinin uygulama aamasnda dier konulardaki Web
tabanl eitim faaliyetlerinden ayrlan zellikleri vardr.
Raising the educational level of employees and
achieving the developed countries standards in vo-
cational training programs is highly important for the
national development of our country. At this point
there is a big crowd needs to be involved in voca-
tional training programs. Considering that this popu-
lation is sparsely settled around the country and far
from the learning centers, distant learning especially
web based learning becomes more important with
its access and interaction abilities. This target group
is made of people settled in distant locations, hav-
ing their family and work system, and not having the
chance to leave their location for long time to go to a
learning center where they will get training with classi-
cal learning methods.. In this framework, distant learn-
ing in general and web based learning in specific can
be one of the most efficient ways for the training of
those people. The application of web based learning
activities, offering a considerable flexibility and thus
creating a notable contribution to vocational train-
ing fields, differs from web based learning activities in
other disciplines.

A) Web Tabanl Uzaktan Eitimin Meslek
Eitimi Alanna Uygulanmas
Web tabanl olarak verilmek istenen eitim eer mes-
leki ve teknik alanda olursa baz farkllklar arz edebil-
mektedir. Mesleki teknik eitimde renme sreci b
A) - The Application of Web Based Dis-
tant Learning in Vocational Trainings
There can be some differences if the web based
program is about vocational and technical subjects.
In vocational technical training, learning is based on
51
Akademik / Academic
yk oranda grsellie ve iitsellie baldr. Mesleki eitimde teknik konularn aktarlmas audio visual structure. Visual expressions rather than verbal expressions are more convenient, during
esnasnda szel anlatmdan ok grsel anlatm gerekli olmaktadr. Bu nedenle meslek ei- the conversation of professional technical subjects. Therefore, visual expressions shall be supported
timinde grsel anlatm sesli anlatm ile desteklenmelidir. Mesleki teknik eitimde grnt, with vocal expressions in vocational trainings. The need for image, animation and vocal materials in the
animasyon ve ses kullanmna ihtiya sosyal alanlardaki eitime gre daha fazladr. Bu yz- vocational technical trainings is relatively higher than the trainings in social fields. So the need for the
den de Web tabanl olarak yaplacak bir mesleki teknik eitimde oklu ortam (multimedya) use of multimedia tools appears when the case is a web based vocational technical training program.
denilen aralarn kullanmna ihtiya hsl olmaktadr . Workshops and laboratory exercises come to scene in a vocational training program. In a vocational
training designed with WBL methodologies, these workshops and laboratory exercises shall be open
Mesleki eitim sz konusu olduunda atlye ve laboratuar uygulamalar da devreye gir- for the use of participants with simulations and animations via internet. At this point, another adaptable
diinden WTE metotlaryla yaplan mesleki eitimde atlye ve laboratuar uygulamalarnn method is to use both Internet-based techniques and traditional training methodologies. For example,
internet vastasyla simlasyonlar ve animasyonlar kullanlarak rencilerin kullanmna theoretical training can be given by web based distant learning techniques while workshops and labo-
sunulmas gerekmektedir. Bu noktada benimsenebilecek bir dier yntem de geleneksel ratory exercises can be organized in real situations.
mesleki eitim yntemleri ile internet tabanl mesleki eitim faaliyetlerinin birlikte gerek- Since the vocational trainings are based on practice rather than theory, teacher or the lecturer shall
letirilmesidir. rnein, teorik retim Web tabanl uzaktan retim teknikleriyle verilirken, have the freedom of choice in terms of learning teaching methods. Web based learning offers many
atlye ve laboratuar uygulamalar gerek meknlarda gerekletirilebilir. possibilities at this point. The alternatives for both the students and the lecturer increase, due to exams,
home work assignments, problem solving demonstrations, trial exams, chat and e-mail services offered
Mesleki eitim teoriden ok uygulamaya dayandndan, retim yntemleri konusunda on web. With search engines, ftp, lists, news groups, e-mail, chat and discussion groups located on
retmenin veya retim elemannn seme zgrlnn olmas gereken bir alandr. Bu the related vocational training web site, students can improve their knowledge and abilities and eas-
noktada Web tabanl eitim pek ok olanak sunmaktadr. Web ortamndaki snavlar, dev- ily check and track their results. With these facilities, working people can overcome time and location
ler, rnek soru zmleri, deneme snavlar, sohbet ve e-mail hizmetleri ile hem renci related difficulties and have access a distant program or university. Therefore, many employees can
hem de retici nndeki seenekler arttrlmaktadr. lgili mesleki eitim Web sayfasnda simultaneously get trained and improve their professional qualifications in a short period of time. On the
arama, ftp, listeler, haber gruplar, e-mail, sohbet ve tartma gruplar olanaklar sunularak other hand WBL is a preferable method as it is flexible and enables working people continue easily with
rencilerin bilgi ve becerileri de arttrlabilmekte ve baar dzeyleri kolay bir biimde ta- their different roles in their jobs and families. WBL offers a continuous education opportunity, convenient
kip ve kontrol edilebilmektedir. Bu olanaklarla alanlar zaman ve corafi engelleri aarak for those who work, cannot leave their families but want to carry on their professional development at
uzaktaki bir programa, niversiteye ulaabilmekte ve ok sayda alannn ayn anda, ksa the same time.
bir zaman diliminde eitilmesi ve mesleki niteliklerinin artrlmas salanabilmektedir. te
yandan WTE, bilhassa alanlarn aile ve ilerine ait farkl rollerini kolaylkla yrtmeye de- B) An Example to the Use of Web Based Learning System in Voca-
vam etmelerini salamas ve esnek olmas nedeniyle tercih edilebilecek bir eitim meto-
dudur. WTE, zellikle alan, ailelerinden ayrlmak istemeyen ve ayn zamanda da profes- tional Education: Moodle
yonel geliimlerini srdrmek isteyenler iin uygun bir srekli eitim olana sunmaktadr . Softwares used in Internet based educational activities are generally named
Learning Management Systems (LMS). It is possible to access many LMS soft-
ware suites created by different companies or initiatives through the Internet.
B) Mesleki Eitimde Web Tabanl Eitim Sistemi There is an example in our country where general higher educational Learn-
Kullanmna rnek: Moodle ing Management Systems used for higher education are applied to vocation-
nternet tabanl eitim faaliyetlerinde kullanlan yazlm- al high schools providing vocational education in middle education. In the
lar genellikle renme Ynetim Sistemleri (Le- scope of the Pro- ject to Strengthen Vocational Educational and Learning
arning Management System / LMS) olarak System (MEGEP) the utilization of the Moodle edu-
anlmaktadr. Farkl firma ya da giri- cational system as a complementary and support-
imlerce oluturulan birok ive system for the modules used for Web Design
LMS yazlmna inter- and Programming, Visual Programming and
net aracl ile ula- ICT Technologies Foundations provided in
mak mmkndr. the Industry Vocational High School Web
lkemizde genel ola- Programming area. Used extensively
rak yksekrenimde in the world, this system is an edu-
kullanlan renme Y- cational system licensed by GPL,
netim Sistemlerinin orta- PHP based, has a module lesson
retimde mesleki eitim installation feature, enabling
veren meslek liselerinde more than 70 languages
uyguland bir rnek mev- with an open source
cuttur. Milli Eitim Bakanl code, and is operated
tarafndan yrtlen Mesleki over a PHP (Personal
Eitim ve renim Sisteminin Home Page) sup-
Glendirilmesi Projesi (ME- ported server.
GEP) kapsamnda Endstri Meslek In many other
Lisesi Web Programcl Alannda web based
verilen Web Tasarm ve Programla- educa-
ma, Grsel Programlama ve Biliim tional
Teknolojilerinin Temelleri derslerinde sys-
kullanlan modllere destekleyici ve tems,
tamamlayc olarak Moodle eitim sis- platforms
teminin kullanmyla balanlmtr . Dn- such as PHP,
yada yaygn olarak kullanlan bu sistem HTML and Front-
GPL lisansl, PHP tabanl, modl ders kuru- Page are used for the
lum zellikli, 70den fazla dil desteine sahip preparation of the Web
ak kaynak kodlu bir eitim sistemidir ve PHP page and programs such as
(Personel Home Page) destekli bir sunucu ze- Flash, Fireworks and JavaScript
rinden iletilmektedir . Dier birok Web tabanl eitim sisteminde de Web say- are utilized in the design of the web
fasnn hazrlanmas aamasnda PHP, HTML ve FrontPage gibi platformlar kullanl- pages.
makta, Web sayfalarnn tasarmnda Flash, Fireworks ve Javascript gibi programlardan Many modules were created in the frame-
faydalanlmaktadr.
52
 MEGEP erevesinde rencilerin meslekleri semelerine ve setikleri mesleklere hazrlan-
malar ve eitim aldklar mesleki alandaki bilgi ve becerilerini gelitirmek zere birok modl
oluturulmutur. Alan modllerin says an itibariyle 58dir ve modl gelitirilmesine devam edil-
mektedir . Bu proje erevesinde ahap teknolojisinden ayakkabclk ve saraciye teknolojisine,
harita-tapu-kadastrodan hasta ve yal hizmetlerine, laboratuar hizmetlerinden biliim teknolo-
jilerine kadar ok farkl alanlara ilikin dersler ve bu derslere ait dokmanlar ile grsel ve iitsel
materyaller internet ortamnda Moodle eitim sistemi vastasyla rencilere sunulmaktadr.
Moodle 5 farkl zellikte ders materyali sunma olana tanmakta ve rencilerin btn duyu
organlarna ynelik ierik hazrlanmasna olanak salamaktadr. Moodle ile bu materyaller dz
metin sayfasyla, Web sayfasyla, nternette baka sayfalara balantyla, dizinler ierisinde
nceden yklenmi dosyalara balantyla veya etiket oluturarak sunulabilmektedir. Ayrca
Moodle yazlmyla 6 farkl etkileimli ders etkinlii oluturulmutur. Bu etkinlikler dersleri daha
da zevkli hale getirmekte ve renciler iin bu yolla daha zengin ierikli dersler hazrlanmas
olanan ortaya karmaktadr. Bu sunum etkinlikleri dev, tek soruluk anket, blten, ders ve
snavlardan olumaktadr. Bunun dnda rencilerin bakalaryla etkileimli bir ekilde iletiim
kurabilmeleri iin Moodle sistemi iinde 5 farkl etkinlik mevcuttur. letiim asndan nem bir
yer tutan ve salad oklu iletiim olana sayesinde derslerin daha verimli gemesini sala-
yan bu etkinlikler sohbet odas, forum, szlk, Wiki ve uygulamal almalar (workshop) olarak
sralanabilir .
MEGEP erevesinde, Moodle ile kurulan uzaktan eitim modlleri ile 2 yl boyunca ders-
ler ilenmi ve Moddle MEGEP modl yapsna paralel olarak destekleyici nitelikte kullanl-
mtr. rencilerin derslere olan ilgilerini arttrma adna grsel elere arlk verilmi ve
bylece evrimii snflarda %90 devamllk salanmtr. Bu evrimii snflarn devamllk
konusunda pek sorun yaamadn gstermektedir. rnein MEGEP erevesinde yaplan
uygulamalardan birinde biliim teknolojileri konusunda eitim almaya balayan renci-
lerin Biliim Teknolojileri Temelleri dersinde ele alnan temel donanm ve yazlm kavram-
larn renebilmeleri iin Moodlen bir modl kullanlmtr ve modl ierisinde kullanlan
sunular ve grsel simlasyonlarla desteklenen konu anlatmlar sayesinde rencilerin
derslere olan katlmlarnn artt tespit edilmitir. te yandan rencilerin snf ierisinde
anlamadklar konular ile ilgili soru sorma alkanlklarnn da bu Web tabanl uzaktan eitim
sistemi vastasyla pekitirildii grlmtr .
C) Web Tabanl Meslek Eitimde Karlalan Glkler
Pek ok rnek uygulama gstermektedir dier alanlardaki Web tabanl uygulamalar gibi mes-
leki eitim amal sistemlerin uygulanmas esnasnda da hem teknik hem de eitsel adan pek
ok sorunla karlalabilmektedir. Bu problemlerden bazlar teknik eksiklikler ya da yetersizlik-
lerden dolay yaanmaktadr. zellikle servis salayc, balant hz ve virslerden kaynaklanan
pek ok problem Web tabanl mesleki eitim uygulamalarnda kullanclarn karsna kabil-
mektedir .
Teknik problemlerin yannda eitsel adan da birok sorun yaanmaktadr. Mendi ve dier-
lerinin takm tezghlarnda tala kaldrma ilkelerinin retimi iin hazrladklar Web sitesi ve
bu site marifetiyle bir deney grubu zerinde yaptklar incelemeden elde ettikleri sonularn
da gsterdii gibi derslerin gerek snf ortamnda olmamas pratiin ok n planda olduu bir
eitim trnde renciler derslere odaklanmakta zorluk ekmektedirler .
Mustafa Yeniadn Antakya Meslek Yksekokulu Bilgisayar Teknolojisi ve Programlama Bl-
m rencilerinden seilen rneklem grubu zerinde yapt ve bilgisayar a sistemleri ile ilgili
olarak tasarlanan bir rnek ders sonrasnda bu rencilerin Web tabanl mesleki eitim sistem-
lerine ilikin alglarn ortaya karmaya alt almasnn sonularndan da anlald zere;
renciler, byk bir ounluu renenin merkeze alnd ve renciyi aktif klan uygulamalar
iinde bulunmaktan byk oranda memnun olsalar da dersi izleyici olarak takip etmeyi tercih
eden ve WTEnin gerektirdii z disiplin ve sorumluluk niteliklerini tamayan azmsanmayacak
sayda renci vardr. Bu inceleme ayrca, rencilerin WTE srecinde kullanlan e-renme
ortamlarnn teknik yaps hakknda yeterli bilgiye sahip olmadklarn da ortaya karmtr. te
yandan ayn inceleme, renci alglarnn WTE srecinde kullanlan e-renme ortamlarnn
uygulama gerektiren derslerde pek baarl olamayaca ynnde olduunu gstermektedir .
Nursal Arc ve Mustafa Yektann Hacettepe Meslek Yksekokulu Endstriyel Elektronik B-
lm 1. snf rencileri zerinde geleneksel eitim metotlar ve WTE arasnda karlatrma
yapmak zere 15er kiilik bir deney grubu ile kontrol grubu zerinde yapt aratrma da
Murat Ik ve Mustafa Yac, E-renme Teknikleri ile rgn Eitimin Desteklenmesi, 5. Uluslararas Bilgisayar ve Eitim Teknolojileri Moodle, What is Moodle?, http://docs.moodle.org/22/en/About_Moodle, (Eriim Tarihi: 03.01.2012)
Sempozyumu, Elaz: Frat niversitesi, 22-24 Eyll 2011, s. 2-3.
Zehra Alako Burma, ABye Gei Srecinde Meslek Elemanlarnn Uzaktan retim ile Eitimi, Biliim Teknolojileri Dergisi, Cilt: 1, 03.01.2012).
Say: 1, Mays 2008, s. 16.
Nursal Arc ve Mustafa Yekta, Mesleki ve Teknik Eitimde oklu Ortam Aralar Kullanlm Web Tabanl retimin renci Baarsna Uluslararas Eitim Teknolojileri Sempozyumu, Eskiehir: Anadolu niversitesi, s.32-33.
Etkisi, Ticaret ve Turizm Eitim Fakltesi Dergisi, Say: 1, 2005, s. 147.
Bahadr Kksalan ve Tuncay Sevindik, Web Tabanl retim Ynteminin Turizm Eitiminde Akademik Baarya Etkisi, Gaziantep Faruk Mendi ve dierleri, Takm Tezghlarnda Tala Kaldrma lkelerinin Web Tabanl , s. 34.
niversitesi Sosyal Bilimler Dergisi, 10(3), 2011, s. 1118-1119
Ahmet Nusret zalp ve Muharrem Dgenci, Meslek Liselerinde Mesleki Eitimin, s. 3.
work of the MEGEP to ensure that students can choose their professions and are prepared voca-
tionally and can develop their skills and knowledge in the professional area wherein they receive
training. The number of area modules is 58 and the development of modules is continuing. Within
the framework of this project many courses in woodworking technology to shoe making and leather
working technology, even from the care of the elderly and patients to mapping and surveying, labo-
ratory services to ICT technologies, and audiovisual materials and documents belonging to these
lessons are offered to students in the Internet environment through the Moodle educational system.
Moodle 5 provides the possibility of offering lesson materials with different characteristics and
allows the preparation of content aimed at all the sensory organs of students. These materials can
be offered through Moodle with plain text pages, via links to other pages over the Internet, links to
previously loaded files in folders or by creating labels. Also 6 different interactive lesson activities
were created with the Moodle software. These events make lessons more enjoyable and there
is the capability through this method to prepare lessons with richer content for students. These
presentation events consist of homework, single question surveys, bulletins, lessons and exami-
nations. In addition, there are 5 different activities within Moodle in order to allow students to
establish interactive communications with others. These events that have an important place for
communications and allowing the lessons to be more productive due to the multi-communica-
tion channels are chat rooms, forum, dictionary, Wiki and applied work in the workshop.
Lessons were taught for 2 years with distant learning modules set up with Moodle in the frame-
work of MEGEP and parallel to the Moodle MEGEP module configuration, they were used on a
support basis. Visual elements were emphasized to increase the interest of students towards
lessons and 90% attendance was achieved thus in online classes. This shows that network
classes do not experience too many problems as far as attendance. For example in one of the
applications carried out in the framework of MEGEP, a module of Moodle was used for students
starting to receive training in the area of ICT technologies to be able to learn the basic hard-
ware and software concepts taken up during the Foundation of ICT Technologies lesson, and
thanks to the lecturing supported by the presentations used within the module and supported
with visual simulations, it was determined that attendance of students in the lessons increased.
On the other hand, it was observed that the habit of students to ask questions about subjects
they do not understand is reinforced through this Web based distant learning system.
C) Difficulties Encountered in Web Based Vocational Education
Many example applications indicate that as in Web based applications in other areas, there are
many problems encountered both from a technical angle and educationally during the application of
the systems with a purpose of vocational education. Some of these problems may be encountered
due to technical deficiencies or incompetencies. Many problems occurring due to service providers,
connection speeds or viruses, may trouble users in Web based vocational education applications.
In addition to technical problems, many educational problems may also be experienced. As the
results obtained by Mendi et al during a study they conducted on a trial group with a Web site
prepared for the removal of eliminating shavings in machine tools demonstrated, the fact that the
lessons are not in a real classroom situation, leads to difficulties in students focusing on lessons in a
type of training where practice is highlighted.
Following an exemplary lesson conducted by Mustafa Yeniad, upon the sampling group selected
from among Antakya Vocational School of Higher Education Computer Technology and Program-
ming Department students designed for computer network systems, wherein an attempt was made
to discover the perceptions of these students concerning Web based vocational education systems,
although a large majority of the students were mostly satisfied from being present in an application
where learners are taken into the center and rendering the student more active, there is an undeni-
able number of students who prefer to watch the lesson as an observer while not possessing the
responsibility and self-discipline required by WBL. This study also revealed that students did not
have sufficient knowledge about the technical configuration of e-learning environments utilized in
the WBL process. In addition, the same study demonstrates that student perceptions will not be very
successful in lessons where e-learning environments used in the WBL process require practical ap-
plications.
During the research trial conducted by Nursal Arc and Mustafa Yekta on 1st year students of Hac-
ettepe Vocational School of Higher Education with an experimental group of 15 individuals and a
control group, in order to make a comparison between traditional instruction methods and WBL, it is
Milli Eitim Bakanl, Mesleki ve Teknik Eitim, http://www.megep.meb.gov.tr/mte_program_modul/, (Eriim Tarihi:
Abdullah evik, Moodle renme Ynetim Sistemi Ynetimindeki Karlalabilecek Olas Sorunlar ve zm nerileri, 8.
Ahmet Nusret zalp ve Muharrem Dgenci, Meslek Liselerinde Mesleki Eitimin, s. 4.
Mustafa Yeniad, Meslek Yksekokulu rencilerinin Web Tabanl E-renme, s. 530-532. 53
Nursal Arc ve Mustafa Yekta, Mesleki ve Teknik Eitimde, s. 151-152.
Akademik / Academic
WTEnin geleneksel yz yze eitim metotlarnda ok daha verimli sonular dourmad-
n teyit etmektedir. Bu incelemede yaplan baar testinde WTEye tabi tutulan deney
grubu ile geleneksel metotlarla eitim verilen kontrol grubu arasnda istatistiksel olarak
anlaml bir fark bulunamamtr. Mesleki bir konunun retiminde oklu ortam ile destek-
lenmi Web tabanl eitimin renci baarsna etkisi geleneksel mesleki teknik reti-
minkinden daha fazla deildir .
confirmed that WBL does not bring about much more efficient results compared to traditional face-
to-face methods of education. No statistically significant differences were found in the achievement
test conducted during this trial between the experimental group subjected to WBL and the control
group receiving training with traditional methods of teaching. The impact of Web based learning
supported by multimedia upon student achievement during the teaching of a professional subject is
not more than traditional vocational technical instruction.

Sonu
Daha nce de belirtildii zere Web tabanl olarak verilmek istenen eitim eer mesleki ve
teknik alanda ise dier alanlara gre baz farkllklar arz etmektedir. Mesleki eitimin uygulama
arlkl bir ierii olmas WTEnin dier alanlara gre daha karmak bir uygulamasn gerektir-
mektedir. Bu noktada web tabanl mesleki uzaktan retimin zellikle yapm sreci byk nem
tamaktadr. Bu nedenle yapm aamasnda teknoloji seimi ve planlamas retimde kazand-
rlacak hedefler dorultusunda zenle hazrlanmal ve kaliteli ve etkin bir Web tabanl mesleki
uzaktan retim sunulabilmesi iin teknoloji seimine karar verilmeden evvel mutlaka retimsel
hedefler ve deerlendirmeler zerinde younlalmaldr. Bu Web tabanl mesleki eitimin uygu-
lamasndan kaynaklanan sorunlarn en aza indirgenmesi iin byk nem tamaktadr.
Conclusion
As it was indicated earlier, instruction intended to be supplied on a Web based media displays
some differences if it is in the vocational and technical fields. The fact that vocational training has
more of practice based content requires a more complex application of WBL compared to other ar-
eas. At this point, especially the production process of web based vocational distant learning carries
great importance. Therefore, the choice and planning of technology must be carefully done in line
with the objectives to be acquired by the instruction and before the decision on the selection of tech-
nology is made, the educational targets and assessments must be highlighted in order to be able to
offer a high quality and effective vocational Web based distant learning platform. This is very impor-
tant to minimize problems originating from the implementation of Web based vocational education.

Web tabanl mesleki eitim sisteminin verimliliini arttrmak ve yaanlan sorunlar azaltmak
iin sistemin yrtlmesinde kullanlacak web programlarndan bunlarda hangi standartlarn
aranacana, kullanlacak programlama dillerinden sistemin gvenliinin nasl salanacana
ve eitli saldr ya da virslerden nasl korunulacana kadar tm sreler dikkatle planlan-
mal ve buna gre uygulanmaldr. Ayrca, mesleki eitim ok ortaml eitim materyallerinin
kullanmn gerektirdiinden yeterli bant genilii, yksek eriim hz, hizmetin ilevsellii ve
devamllnn salanmas gerekmektedir. Mesleki eitimde ok saydaki modln bir btnlk
arz etmesi ve uyum iinde altrlabilmesi, ayrca ok ortaml ders materyallerinin dzgn ve
verimli bir ekilde altrlabilmesi ve rencilerin derslere ilgilerini canl tutabilecek dzeyde
tasarlanabilmeleri iin st dzey teknik uzmanlk bilgisine ihtiya vardr. Bu yzden Web tabanl
mesleki eitim sistemleri yksek dzeyde teknik bilgiye sahip kiiler tarafndan tasarlanmal,
hazrlanmal ve uygulanmaldr.
All the processes must be carefully planned and applied accordingly, all the way from which stand-
ards will be sought for the web programs to be used in the execution of the system, from the pro-
gramming languages to be used for the operation to how the system security will be enabled and
how protection from various attacks and viruses will be ensured in order to increase the effective-
ness of the Web based vocational education system and to reduce the problems experienced. In
addition, since vocational education requires the use of multimedia training materials, ample band
width, high rate of access, functionality of service and sustainability are required. There is a require-
ment for a very high level of technical expertise in order to provide integration for a large number of
modules functioning in harmony and to be able to operate the multimedia lesson materials properly
and efficiently, and for a design that can keep the interest of the students alive. For this reason, Web
based vocational education systems must be designed, prepared and operated by individuals who C
have a high level of technical competence.
M

Kaynaka / Sources CM

ARICI, Nursal ve YEKTA, Mustafa. Mesleki ve Teknik Eitimde MEND, Faruk; ANKAYA, Adem; AHN, smail ve BRKL, H. MY

oklu Ortam Aralar Kullanlm Web Tabanl retimin renci Rza. Takm Tezghlarnda Tala Kaldrma lkelerinin Web Tabanl
CY
Baarsna Etkisi, Ticaret ve Turizm Eitim Fakltesi Dergisi, Say: Eitimi, Trk Bilim Aratrma Vakf Dergisi, Cilt:1, Say:1, 2008, s.
1, 2005, s. 144-153. 26-35. CMY

BURMA, Zehra Alako. ABye Gei Srecinde Meslek Eleman- MLL ETM BAKANLII, Mesleki ve Teknik Eitim, http:// K

larnn Uzaktan retim ile Eitimi, Biliim Teknolojileri Dergisi, Cilt: www.megep.meb.gov.tr/mte_program_modul/, (Eriim Tarihi:
1, Say: 1, Mays 2008, s. 15-20. 03.01.2012).

ALAYAN, Yaar. retmen Yetitirmede Demokratikle- MOODLE, What is Moodle?, http://docs.moodle.org/22/en/Abo-

me, e-kutuphane.egitimsen.org.tr/pdf/1067.pdf, (Eriim Tarihi:
15.01.2012).
EVK, Abdullah. Moodle renme Ynetim Sistemi Yneti-
mindeki Karlalabilecek Olas Sorunlar ve zm nerileri, 8.
Uluslararas Eitim Teknolojileri Sempozyumu, Eskiehir: Anadolu
niversitesi, s.31-34.
DEMRKIRAN, Volkan ve SLAHTAROLU, Gkhan. Uzaktan
Eitim; Ne Zaman, Nasl ve Avantajlar Nedir?, http://uzaktane-
gitim.isuzem.net/makaleler/uzaktan-egitim-ne-zaman-nasil-ve-
avantajlari-neler/, (Eriim Tarihi: 15.01.2012).
IIK, Murat ve YACI, Mustafa. E-renme Teknikleri ile rgn
Eitimin Desteklenmesi, 5. Uluslararas Bilgisayar ve Eitim Tek-
nolojileri Sempozyumu, Elaz: Frat niversitesi, 22-24 Eyll 2011.
KABACI, I., KURT, A.A., Web Destekli statistik retimi, Biliim
Teknolojileri Inda Eitim Konferans ve Sergi Bildirileri Kitab, An-
kara: 2001.
KKSALAN, Bahadr ve SEVNDK, Tuncay. Web Tabanl re-
tim Ynteminin Turizm Eitiminde Akademik Baarya Etkisi, Ga-
ziantep niversitesi Sosyal Bilimler Dergisi, 10(3), 2011, s. 1115-1142.
54
ut_Moodle, (Eriim Tarihi: 03.01.2012)
ORHON, Nezih. letiim Teknolojileri ve Teknolojiye Dayal Eitim
Ortamnda Kimlikler, Grevler ve Roller, Uluslar aras Katlml Ak
ve Uzaktan Eitim Sempozyumu, Eskiehir: Anadolu niversitesi,
23-25 Mays 2002, s.1-2.
ZALP, Ahmet Nusret ve DGENC, Muharrem Meslek Lisele-
rinde Mesleki Eitimin Ak Kaynak Yazlmlar Kullanlarak Destek-
lenmesi, Akademik Biliim 2010 Konferans, Mula: Mula niver-
sitesi, 1012 ubat 2010.
SAKARYA NVERSTES UZAKTAN ETM ARATIRMA VE UY-
GULAMA MERKEZ, Uzaktan retim, http://www.uzem.sakarya.
edu.tr/index.php/uzaktan eogretim.html, (Eriim Tarihi: 12.01.2012).
TOKMAN, Leyla Yeldane., Eitim ve retimde Uzaktan Eriim,
5. Trkiye nternet Konferans, Ankara: Ankara niversitesi, 19-21
Kasm 1999.
YENAD, Mustafa. Meslek Yksekokulu rencilerinin Web Ta-
banl E-renme Ortamlarna likin Alglar, Mustafa Kemal ni-
versitesi Sosyal Bilimler Enstits Dergisi, Cilt: 8, Say: 16, 2011, s.
519-533.
55
Akademiden Haberler / News from Academy

Perembe bulumalar:
Dervi Zaim ile
le Keyfi
Thursday meetings:

Lunch Break
with Dervi Zaim
Gne Batum Esen / TAA Uzman / TAA Specialist

Trk Hava Yollarnn personelinin motivasyonunu arttrmaya ynelik etkinlikleri devam edi- Turkish Airlines keeps organizing employee motivation activities. These activities host a wide va-
yor. Bu etkinliklerde, farkl sektrlerden, sanat dnyasndan tutun da akademisyenlere kadar riety of master, expert celebrity profiles from many different walks of life, from art to academia
ok geni bir yelpazede, kendi alanlarnda usta, uzman, nl olan isimler davet ediliyor invited for a warm discussion with Turkish Airlines employees. The employees really enjoy getting
ve alanlarla scak bir sohbet gerekletiriliyor. Konuklarn havaclk alannn dnda olma- to listen to guests from outside of aviation industry.
lar, THY alanlarnn da youn ilgisi ile karlanyor.
Organized by Training Presidency, the fourth one of these gatherings took place in November
Eitim Bakanlnn sorumluluunda Kasm aynda gerekletirilen le keyfi buluma- which hosted award winning filmmaker Dervi Zaim.The talk took place at the conference room of
larnn drdncsne, dll sinema ynetmeni Dervi Zaim konuk oldu. THY Eitim Aka- Turkish Airlines Aviation Academy and gathered a large crowd as usual.
demisi konferans salonunda le saatlerinde gerekleen sylei her zamanki gibi youn
ilgi grd. After the colorful conversation, renowned director Dervi Zaim shared his impressions on how
large the employees fields of interest were:
Usta ynetmen Dervi Zaim, sylei sonras yapt deerlendirmede, THY personelinin ilgi My audience was very involved and had a profound culture of cinematography. I was really im-
alannn ne kadar geni olduunu u cmlelerle aktard: pressed to see graduates of cinematography and amateur directors among Turkish Airlines em-
Karlatm grup hem ilgili hem de derin sinema bilgisine sahipti. Hatta ynetmenlik ployees. I am thankful to the people who made this possible.
okulu mezunlar, amatr denemeleri olan Trk Hava Yollar personeli ile karlamak beni
ok etkiledi. Bu gzel sylei iin beni buluturanlara teekkr ediyorum. Who is Dervi Zaim?

Kimdir Dervi Zaim? He is one of Turkeys cinematographic assets A director of Oscar nominated films ... A master
who instills Islamic arts in depth in his films
Trkiyenin yetitirdii sinema deerlerinden biri... Filmleri Oscar aday olan bir ynetmen...
slam sanatn filmlerinde derinlikli ileyen bir usta Born in Cyprus in 1964, Dervi Zaim graduated in Business Administration from Boazii Univer-
sity in He completed his masters degree in Cultural Studies at the University of Warwick . He worked
1964 Kbrs doumlu olan Dervi Zaim Boazii niversitesi ktisadi ve dari Bilimler Fakl- as a copy writer for television shows and
tesi letme blmn tamamladktan sonra ngiltere Warwick niversitesinde Kltrel a- In 1995 his first novel Ares in Wonderland won the prestigious Yunus Nadi literary prize in
lmalar dalnda yksek lisans yapt. Televizyonda metin yazarl yapan Zaim, 1995 ylnda Turkey.
yaynlanan ilk roman Ares Harikalar Diyarnda ile Yunus Nadi Roman dl ald. lk filmi
Tabutta Rveata ile yurtii ve yurtdnda birok dller alp sinema otoritelerince byk Somersault in a Coffin (1996) was his debut as director and screenwriter, which won awards at
takdir toplayan Dervi Zaimin hem i piyasa da hem de uluslararas festivallerde birok dl numerous film festivals in Turkey and abroad followed by his other award winning films like El-
alan uzun metrajl filmleri arasnda Glgeler ve Suretler, Nokta, Cenneti Beklerken, ephants and Grassl, Dot, Shadows and Silouettes Awaiting Heaven and Akamas .
Filler ve imen ile Akamas sayabiliriz. Now among the famous profiles of international filmmaking, Dervi Zaim, almost a brand image
Uluslararas sinemann bilinen yzleri arasna giren Dervi Zaim, lkemizin adeta bir marka of our country, makes Turkey proud in the international arena with his every new film more striking
yz olarak yurtdnda bayramz birbirinden etkileyici filmleri ile gururla dalgalandryor. than the one before
56
 5

TGS Turkish Ground Services Inc.

Istanbul World Trade Center A3 Block 6th Floor
34149 Yesilky-Bakirkoy/Istanbul, TURKEY
P+90 212 463 36 36 F+90 212 463 37 37 57
www.tgs.aero
Akademiden Haberler / News from Academy

Yeni bir yaplanmann eiinde

Libya Havayollar
At the doorsteps of a restructuring
Libyan Airlines
Libya, yaad byk travmann ardndan yeniden yaplanma srecine girdi. Libya
Havayollarna eitim destei de Trk Hava Yollarndan geldi. Eitimler, Trk Hava Yollar
Havaclk Akademisince verilecek.
Libya is in a process of a major restructuring process after the colossal trauma she has gone
through. Turkish Airlines stepped forward tor training support to Libyan Airlines. Turkish Airlines
Aviation Academy shall be in command of these trainings.

Merve Oru / TAA Memur / TAA Clerk

Libya Havayollar, szck grubu ile her nere- lin edilmesiyle, ykc etkileri, benliklerinden Actually, its quite normal that whenever I Yet, no matter how challenging our condi-
de karlasam, zerimde herkesin algsndan kolay kolay silinmeyecek mthi bir travmann come across the words Libyan Airlines, it tions were, the primary responsibility of each
farkl anlamlar tayan bir etki yaratacak olmas en youn ve en ac aamasndaydlar. Fakat affects me rather differently than it does the member of Turkish Airlines family was to
son derece normal bir durum aslnda. Neden ierisinde bulunduumuz artlar, ne glkte overall public perception. Why? Its because honor our family manners and and to give our
mi? Eyll ay bitiminde, muazzam bir heyecan olursa olsun, bizlerin, Trk Hava Yollar ailesinin the majority of diverse trainings to be given to guests the best we could offer to please them,
ve evkle baladm Trk Hava Yollar ser- her bir ferdinin ncelikli ykmll, ailemize Libyan Airlines By Turkish Airlines happened stretching the current conditions so that we
venimde balama noktasn, Trk Hava Yollar yakacak ekilde hareket etmek ve misafirle- to be the sarting point of my adventure at Turk- could continue our principle of excellence
tarafndan Libya Havayollarna verilecek ol- rimize elimizden gelenin en iyisini zorlayarak ish Airlines that I have so enthusiasticly started that we pursued in many previous trainings
duka geni ierikli eitim projelerinin, Eitim daha da tesinde hizmet vermek ve onlar ho- last September. My job was to coordinate all we have given to Iraq Airlines, PIA Pakistan
Bakanlna den ksmnn tekil etmesiydi nut etmek inanc ile tpk Irak Havayollar, tpk the trainings that the Aviation Academy was Airlines, Adriana Afghan Airlines and many
neden. Benim grevim ise Trk Hava Yollar PIA Pakistan Havayollar, tpk Adriana Afgan to deliver.Frankly, I really hadnt imagine that others globally.
Havaclk Akademisince verilecek tm eitim- Havayollarna ve dnya zerindeki ok sayda my starting point would be this important and This is the consciousness, joy and pride of
lerin koordinatrlyd. Balang noktamn havayolu irketine verdiimiz eitimlerde sr- big. That made me even more enthusiastic the success we have experienced for more
bu kadar mhim, bu kadar byk bir grev drdmz mkemmeliyeti dsturumuzu, and much more excited. It was hard to iamag- than 78 years that has been incorporated
olacan pek tahmin etmiyordum akas. Libya Havayollar iin de devam ettirmekti. ine the level of the hardships to be faced by to the brand value of Turkish Airlines. With
Heyecanm daha da artm, daha da gayret- 78 yl akn bir sredir, Trk Hava Yollar mar- or Turkish Airlines Aviation Academy family the responsibility of this consciousness,
lenmitim. Eitim Bakanmz Prof. Dr. ahin ka deeri ile btnleen baar ibaresini bu throughout the trainings , right from our Head once again, we would like to let you know
Karasardan, gvenlik grevlisi arkadalarmza eitimlerin sonunda da byk bir keyif ve gu- of Training, Prof. Dr. ahin Karasar all the way that starting with our president, managers,
kadar, tm Trk Hava Yollar Havaclk Akade- rurla yaama bilincidir bu. te bu bilincin omuz- down to our security staff personnel . esteemed trainers and all of our employees,
misi ailesinin eitimler sresince karlaaca larmza ykledii sorumlulukla yine bir Trk Every task its hardships for sure; yet, this like proud artists watching over their piece
zorluklarn dozajn kestirmek imdiden zordu. Hava Yollar klasiine, bata Bakanmz, M- time our partners were people who ousted of art after rather hard but rewarding work,
Her iin zor bir ksm olaca muhakkak, an- drlerimiz, ok deerli hocalarmz ve tm per- the Khaddafi regime of more than 40 years, we shall be here to respond to each and
cak muhataplarnz, yaklak bir sene kadar sonelimizle imza atp, ortaya kan tabloya, res- after surviving through a rather devastating every training demand taking huge, deci-
sren, blge halknn bnyesinde son derece mederken zorlu bir sreten geip, sonrasnda civil war fed by the outside forces which im- sive steps on our path with our ever increas-
ykc etkiler yaratan ve d glerle beslenen abasnn, eserinin hakl gururu ile bakan bir pacted the region as well. They were at the ing passion.
byk bir i savan ardndan, yine ayn d g- ressam gibi tebessm edip, yolumuzda byk most intense and bitter stage of a terrible trau-
lerin yardm ile krk yl akn sren Kaddafi ve emin admlarla ilerledike artan tutkumuzla, ma impossible to erase from their minds and Half a century of a turbulent
rejimini sona erdirmiti. Onca sre hakimiyetini, bilmenizi isteriz ki, ister zorlu, ister kolay, gelen hearts those devastating effects consequent adventure
byk bir ounlua gre zorbalk ve despo- her eitim talebine, taliplisine en iyiyi vermek to the ousting of their leader, who, for a vast Founded in 1964 as Royal Libyan Airlines,
tizmle, kk bir aznla gre ise hkm altn- iin biz daima burada olacaz. majority, has reigned for so long with tyranny the company realized first commercial flights
dakileri, gl bir sahiplenme ve her trl d and despotism, while a small minority called in 1965. Based in Tripoli and Binghazi servic-
mihraktan koruma gdleri ile srdrm lider- Yarm yzyllk alkantl bir serven this strong protectionism and the drive to save ing European and neighboring countries, the
lerinin devrilmesi ve bir sre sonra yakalanp 1964 ylnda Libya Havayollar Krall olarak his people from all sorts of foreign factors. company has been revised many times going

58
 kurulan irketin, ilk gelir uular 1965 ylnda gerekleti. Kuruluundan bu yana Tripoli ve Bingazi
merkezli, Avrupa ve komusu olan lkelere servis salama odakl irket, Libya tarihinde vuku bulan
nemli hadise ve dnemlere paralel srelerden gemi, isim deiiklii, uu yasaklar, ambargo-
lar, itirak deiimleri gibi hususlarda pek ok kez revizyon geirmitir.
Son olarak, yaanan i sava ve lkenin NATO tarafndan uua yasak blge ilan edilmesinin
sonucunda, Birlemi Milletler Gvenlik Konseyi Karar uyarnca, 17 Mart 2011 tarihinde, Libya Hava-
yollar ile tm uular feshedildi.

Yine Kasm 2011 itibariyle, Eitim Bakanlmzca tedarik edilen eitli teknik, ticari ve kalite ei-
timleri iin Eitim Merkezimizde bulunan Libya Havayollarnn st dzey yneticilerinden, kalite de-
netilerine, uak mhendislerinden, teknisyenlerine kadar eitli kademelerdeki personelinin ei-
tim talep koordinatrln yrten Libya Havayollar Genel Mdr Mohamed Askandaraninin
szleriyle devam edecek olursak, Trk Hava Yollar gibi alannda lider bir kurulula almak ve
byle zorlu bir srecin hemen akabinde bu byk kuruluun personelimizce rol model olarak be-
nimsenmesi imkann yakalamak, bizim iin son derece byk bir ans, ok nemli bir frsat.
Yine bir dier Libya Havayollar personeli, Kalite Denetisi Lamia da kendini son derece ansl
hissediyor; Son zamanlarda byk gelime kateden havaclk sektrnde ve ok geni bir yelpa-
zeye yaylan eitim tedariinde, dnya lideri olmak adna emin admlarla ilerleyen THY Havaclk
Akademisi nde bulunmak, eitim grmek, buradaki herkesin scakln paylamak, yaadmz ac
olaylardan sonra, bamza gelebilecek en gzel eylerdendir diye dnyorum.
Kasm 2011 itibariyle, Libya Havayollar na ait, ya ortalamas 4.4 yl Biz ise, THY Havaclk Akademisi olarak, bu gzel ve samimi vgleri iitmenin, bamza gelebi-
olan ticaret filosu u ekildedir; lecek en gzel eyler olduuna inanyoruz ayn itenlikle
As of November 2011, thecommercial fleet of Libyan Airlines has the
following aircrafts, with an average age of 4.4 years through parallel processes that the country had, such as name changes, flight bans, embargos
and afffiliate changes.
UAKLAR Sipari YOLCULAR / PASSENGERS
FLO
Recently , after NATOs announcement as forbidden to flight zone due to the domestic war,
AIRCRAFTS FLEET Order F J Y TOTAL
all flights of Libyan Airlines were abolished on March 17th, 2011 as per United Nations Security
Airbus A330-200 - 4 - - - TBA Council resolution.

Airbus A350-800 - 4 - - - TBA Mohamed Askandarani, Training and Formation Manager of Libyan Airlines as of November
2011, coordinating all demands coming from the executive managers, quality inspectors, aircraft
ATR 42-500 2 - 0 0 48 48
engineers to technicians for various technical, commercial and quality trainings of our Training
Bombardier CRJ900 8 - 0 7 68 75 Center takes the word here and continues as follows: It is such a great opportunity for us that we
will get to work together with such a leading company and get the chance of having this large
TOTAL 15 13 company seen as a role model by our employees right after those dire times.
Another employee of Libyan Airlines, Quality Inspector Lamia A. Farage Mohamed considers
Ayrca, VIP yaplandrlm, bir adet Boeing 727-200 Libya Hkmeti tarafndan herself as one of those lucky people and states ; I believe after those bitter events that we have
kullanlmaktadr. lived, being here at Turkish Airlines Aviation Academy, proceeding with sound steps on their
Also, a VIP restructured Boeing 727-200 is in service of the Libyan Government. way to global leadership in the wide training supply spectrum, joining trainings and sharing the
warmth of everyone around here is the best thing that could happen to us.
59
Akademiden Haberler / News from Academy

104. IATP Konferans iin Budapetede bulutuk

104. in Budapest for IATP Conference
Akademinin eitim hiz- Aye Vural / TAA Pazarlama ve Sat efi / TAA Marketing and Sales Supervisor
metlerinin pazarlama ve
sat faaliyetlerini gerek-
letiren Pazarlama ve Sat
Mdrlnn sorumlular
olarak, amacmza nemli
derecede hizmet eden sek-
tr uzmanlarn uluslararas
platformda buluturan hava-
clk etkinliklerinde yerimizi
almaya devam ediyoruz. Bu
itibarla, havaclk sektrnde
dnyann en prestijli ve zen-
gin ierikli etkinliklerinden
biri olan IATP Konferans
iin, 08 12 Ekim 2011 ta-
rihleri arasnda Macaristann
bakenti ve Avrupann en
nemli ehirlerinden biri
olan Budapetedeydik.

As members of the Market-

ing and Sales Department,
in charge of marketing and
sales of the Academys train-
ings, we keep participating
in aviation events bringing
together the industry ex-
perts in the international
arena. It is within that con-
text that we followed the
IATP Conference on Octo-
ber 8-12, 2011 in Hungarys
capital, Budapest, one of
the most beautiful cities of
Europe. It is one of the most
prestigious events of avia-
tion industry and has a very
rich content.
60
Dergimizin bu ikinci saysnda, sonbaharla birlikte kurumu yapraklarn be- In this second issue of our magazine, I want to share my impressions
zedii ve damarlarnda Tunann dolat gotik ehir Budapetenin tarihi about this event that took place in the historical architectural scene of
mimar dokusu eliinde gerekletirilen etkinlie dair izlenimlerimi payla- Budapest, the gothic city embellished with autumn foliage with Dan-
mak ve ncelikle bu etkinlie neden katldmz konusunda sizleri bilgilen- ube running through its veins and also talk about the reasons of our
dirmek istiyorum. participation.
Asya, Avrupa, Afrika ktalarnn kesitii alanda konumlanm bir Asya ve Turkish Airlines is the flagship brand of our country located at the
Avrupa lkesi olan lkemizin bayrak taycs niteliindeki firmamz Trk intersection of Asia, Europe and Africa and since from the start, it has
Hava Yollar, kuruluundan bu yana, alanlarnn mesleki ve kiisel geliim- proven its commitment to training through a continuous support it
lerini onlara salad eitimlerle destekleyerek ve ayn zamanda sektrn has provided for the professional and personal development needs
ihtiyacn karlamay misyon edinerek eitime verdii nemi gzler nne of its employees as well those of the industry.
seriyor. Turkish Airlines has established two academies with the awareness
Trk Hava Yollar, mterilerinin beklenti ve gereksinimlerini karlayabil- of the importance of training to meet the needs and expectations of its
me ve hizmet kalitesini maksimum dzeyde tutabilmenin alanna sala- customers and to keep service quality at par. The Academy as one of
yaca eitimlerle mmkn olabilecei bilinci ile bnyesinde faaliyet gste- them, aims to to respond to the training needs of its own staff as well
ren iki akademi kurmutur. Bunlardan bir tanesi olan Akademi, bata Trk as the other companies of the industry in the best possible way with
Hava Yollar personeli olmak zere sektrde faaliyet gsteren dier tm its experienced and field specialized training team.
havaclk firmas alanlarnn eitim ihtiyacn, tecrbeli ve alannda uzman The Akademi with its competent training team and customer fo-
eitmenlerden oluan kadrosu ile en doru ekilde karlamay kendisine cused approach provides trainings either in its classes in Istanbul,
ama edinmitir. Akademi, yetkin eitmen kadrosu ile mteri memnuniye- Turkeyys global metropol or at the premises of the customers by
tini n planda tutabilme anlay erevesinde eitim hizmetlerini, Trkiyenin metropol ehri stanbuldaki sending the trainers all around the world.
snflarnda mterilerine salayabildii gibi, eitmenlerini dnyann drt bir yanna gndererek, mterilerinin Having proven itself with technical trainings given to its own employees as well
eitim merkezlerinde de hizmet verebilmektedir. as many customers all aorund the world, the Academy has also focused on quality
Uak Teknik Eitimleri alannda, personelinin eitim ihtiyacn karlamasnn yan sra dnyann drt bir ya- training services for cargo, ground handling, passenger services, management and
nndaki mterilerine hizmet vererek bu alandaki baarsn kantlam olan Akademi, ayn zamanda kargo, personal development trainings with its expert team. The institution accelerated its
yolcu hizmetleri, yer hizmetleri, ynetim ve kiisel geliim eitimleri alannda da deneyimli eitmenleri ile achievements and targeted to grow in all catgories of aviation trainings recently. The
kaliteli hizmet verebilme anlayna odaklanmtr. Baarl giriimlerine hz vermi ve zellikle son dnemde Academy has chosen to start various partnerships to meet the needs of our dear col-
havaclk eitimlerinin her kategorisinde geliimi ve bymeyi hedeflemitir. zellikle Ticari ve Yer Hizmetleri leagues especially with Commercial and Ground Handling classes and Management
kurslar ile Ynetim ve Kiisel Geliim eitimlerinde siz deerli meslektalarmzn ihtiyalarn daha efektif bir and Personal Development Trainings. The widest in partnership scope, our Regional
ekilde karlayabilmek amacyla eitli ortaklklar kurma yoluna gitmektedir. Bunlardan bir tanesi, IATA ile en Training Partnership with IATA is one example to that. The Aviation Academy will func-
geni kapsaml ortaklk zelliindeki Blgesel Eitim Ortakl anlamas imzalam olmas ve bunun yan sra tion as an IATA Accredited Training Center as of 2012.
2012 yl itibar ile faaliyetlerine IATA Onayl Eitim Merkezi olarak devam edecek olmasdr. Having completed the partnership proces with IATA in 2011, the Aviation Academy
2011 ylnda IATA ile ortaklk almalarn tamamlayan Trk Hava Yollar Havaclk Akademisi, 2012 yl hedef- started the preparation processes for two major technical training projects in 2012. One
leri kapsamnda teknik eitim alanndaki iki nemli proje iin hazrlk srelerini balatmtr. Teknik eitimlerde of these is to establish a Basic Training School to provide EASA approved trainings and
hizmet hacmini ve kalitesini artrmak amacyla kt yolda, belirledii projelerden birisi EASA onayl eitim- exams in order to increase its service capacity and quality in technical trainings. The
ler verebilmek ve snav uygulayabilmek amacyla temel eitim okulu kurmak, dieri ise EASA Part 147 onayl other one is to receive accreditation to give EASA Part 147 approved practical techni-
61
Akademiden Haberler / News from Academy

teknik pratik eitimler verebilmek iin ilgili yetkiyi almaktr. Bu- leim ortam oluturan etkinlik hakkndaki deneyimlerimi sizlerle arasnda yerimizi aldk.
radaki yegne ama, mterilerimizin ihtiyalarn tamamlayc ksaca paylamak istedim. Dardan bakldnda pek anlalamyor olsa da etkinlik s-
ekilde karlayabilmektir. Bylece kabiliyetli olduumuz EASA Bahar ve sonbahar aylarnda olmak zere ylda iki kez d- reci kadar ncesindeki hazrlk sreci de zaman alc, takip ve
Part-147 onayl teorik snf eitimlerinden sonra, uanda EASA zenlenen ve dnyann en byk havaclk etkinliklerinden biri dikkat gerektiren bir faaliyetler silsilesidir. Her etkinlikte olduu
Part 145 onay ile verdiimiz pratik ksmlar da, mterilerimize olma zelliini korumaya devam eden konferansn sonuncusu, gibi bu etkinlik iin de gmrk ilemleri zaman alabileceinden
EASA Part 147 sertifikas ile salayabileceiz. 2011 sonbaharnda Malev Hungarian Airlinesn ev sahipliinde, bir ay ncesinden stantmz etkinliin yaplaca lkeye gnder-
Teknik, Ticari ve Yer Hizmetleri, Ynetim ve Kiisel Davran Avrupann en byleyici ehirlerinden olan Budapetede, Buda memiz gerekiyordu. Bu nedenle firmamzn Kargo Birimi olan
Eitimlerinden baka, Bilgisayar Destekli Eitimler ve E-learning ile Peteyi birbirinden ayran nehir olan Tunann dou yakasn- Kargo Bakanl yardm ile stantmzn Budapetedeki Trk
alanlarnda da yeni eitim oluumlarnn temelini atm olan da yeralan Petede gerekletirildi. Hava Yollar ofisine gnderimini saladk. Her seferinde bizden
Akademinin ite tm bu hizmetlerinden ve gncel gelimeler- Konferansa baz ye firmalar stant kurma yolu ile katlrken, yardmlarn esirgemeyen Kargo Bakanlnn deerli alanla-
den bu sekin sektrn siz deerli mensuplarn haberdar ede- bazlar ise toplant salonundaki kendileri iin rezerve edilmi rna ve zellikle koordinasyonda bizi yalnz brakmayan Gmrk
bilmek ve hizmetlerimizin pazarlamasn yapabilmeyi amalyo- masalarda ibirlii yaptklar veya yeni ortaklklar kurmak iste- efi brahim Karataa teekkr bir bor biliriz. Ayrca grevimiz
ruz. Bu vesileyle 2007 ylndan bu yana katldmz dnyann en dikleri firmalarla gn boyu grerek etkinlii tamamladlar. Ayn sresince bize gerekli her trl destei salayan Budapete
nemli etkinliklerinden olan IATP konferansna, bu yazyla sizleri zamanda havacln eitli alanlarna ilikin gelimeleri ieren Mdrmz Levend Arsoy bata olmak zere tm alma ar-
de gtrmek, sektrn byleyici havasn solumaya olanak konumalarn yapld konferans salonlarnda dinleyici olarak kadalarna yardmsever yaklamlar ve desteklerinden dolay
salayan ve ayn zamanda misafirleri iin sosyal ve kltrel etki- yerlerini aldlar. Akademi olarak biz de stant kurarak katlanlar kranlarmz sunuyorum.

cal trainings The main goal here is to meet the complementary
needs of our customers, so that we can complement our EASA
Part 147 approved theoretical classroom trainings with EASA
Part 147 approved practical trainings, which are now certified
as EASA Part 145 practical trainings.
The Aviation Academy has taken major steps an e-learning
and now provides Computer Aided Trainings an addition to
the Technical, Commercial & Ground Handling, Management
& Personal Development topics. Our aim here is to inform and
update you the select members of this unique industry on the
latest developments about these services of the Academy and
market our services in a better way...
In that respect, I would like to take you to one of the major
global events which we participate since 2007, namely the
IATP Conference. I wanted to walk you through this conference
which gives the opportunity to breath in the magical atmos-
phere of the industry as well as concocting a social and cul-
tural interaction environment for its participants. Here are my
impressions about this event.
Organized semi-annually every spring and fall, this Confer-
ence is sponsored by Malev Hungarian Airlines and is one of
the major events in the aviation industry... Most recently the
conference took place in the fall of 2011 in Budapest, one of the
most magical cities of Europe at Peste on the eastern bank of
Danube.
Participating members had the opportunity to put up informa-
tion desks for some it was a chance to have meetings with cur-
rent or potential partners in specially reserved meeting rooms...
They were also among the audience of conference rooms to
listen to the speeches about the latest developments on nu-
merous fields of aviation industry. We participated to the event
with our booth as Turkish Airlines Aviation Academy.
The set-up phase of an event is at least as much time con-
suming as the event itself and is a compilation of many efforts
which require attention and follow up. Since we knew from past
experiences how long customs procedures can take, we need-
ed to send our materials to the event month before. That is why
we have sent our booth to the Budapest Office of Turkish Air-
lines via the Cargo Unit of our company. We would like to take
this opportunity to thank the esteemed employees of Cargo
Directorate and especially to Customs Chief brahim Karata
who gave us a big hand in coordination. Also our Budapest
Manager Mr. Levend Arsoy and all of his team deserve a big
thank you for their helpful approach and strong support.
We went to Budapest a day before the event to pick up
our booth from our office by Danube, bring it to the hotel, get
registered, finish our set-up and other preparations and we
checked in to our hotel. We set our booth up vey early on Sun-
day morning, which was the first day of the event. Some con-
ference rooms were gathering crowds for speeches. Meeting
and greeting first timers as well as our previous acquaintances
started our official meetings. We started to host our visitors
same day by lunch. An exciting marathon awaited us. Prior to
the busy schedule of business meetings starting on Monday,
the event had a tradition of taking guests on a tour around the
city to enable them to mix and mingle. The buses were waiting

62
 Budada at iftlii / A horse farm in Buda

Tunann hemen yamacnda yerleik ofisimizden, himayesinde tuttuklar stantmz teslim alp otele getirmek, for us in front of the hotel to take us around. We crossed from Peste to Buda, vis-
etkinlie kaydmz yaptrmak ve dier hazrlklarmz tamamlamak amacyla etkinlikten bir gn nce lkeye ited the cultural and historical riches of the city, observed the well protected his-
giri yaptk ve etkinliin gerekletirilecek olduu otele yerletik. Birinci gn olan Pazar sabah erkenden stan- torical sites, visited a horse farm and watched their local shows. The show of the
tmz kurduk, ayn zamanda baz konferanslar balam, dinleyiciler salonlar doldurmaya balamt. lk gn Hungarian equestrians was a total visual feast and mesmerized the audience.
itibar ile tanyor olduumuz ve ilk kez grdmz yzlerle grmelerimiz resmen balam oldu. Ayn gn We were ready at our booth early on Monday morning, the first day of the Con-
leye kadar stantmzda misafirlerimizi arlamaya baladk. Heyecanl bir maraton bizi bekliyordu. Pazartesi ference... To our right was our good friends from Egypt Air Training with their
itibar ile balayacak olan youn i grmeleri ncesinde katlmclarn kaynamasna ve n grmeler yap- booth prepared to market their training services and to our left diagonally was
malarna ortam hazrlamak amacyla etkinlik gelenei niteliindeki uygulamalardan biri olan ehir turu iin otelin the booth of SR Technics also there to promote their training and maintenance
nne dizilmi otobsler bizleri bekliyordu. ehrin nemli kltrel zenginliklerinin yer ald alanlar gezmek services.
iin ktmz yol bizlere, Peteden Budaya geme, ehrin henz ypranmam korunakl tarihin izlerini tayan Based on the recent data, the conference hosted 111 member airline companies
otantik dokusunu seyretme ve bir at iftliini ziyaret ederek yresel gsterilerini izleme frsat sundu. Seyircisi and 32 manufacturers, maintenance&repair providers and suppliers. Participat-
olduumuz Macar at binicilerinin yapt ov, tam bir grsel len niteliindeydi; izleyenlerini hayran brakt. ing to this conference has become a traditional marketing activity for us also.
Etkinliin ilk gn olan Pazartesi gn sabah erkenden stantmzn bandaydk. Sa tarafmzda iyi ilikiler We were there as the Marketing team with our competent, dynamic and young
ierisinde olduumuz, bizim gibi eitim hizmetlerini pazarlamak amacyla stant kurmu olan Egypt Air Trai- spirited members for active marketing and we have conducted one on one meet-
ning Center, sol aprazmzda ise eitim ve bakm hizmetlerinin tantmn yapmak amacyla etkinlikte yer alan ings with our colleagues to keep our fingers on the pulse of the market. In line
SR Technics konumlanmt. with our mission, we chose to analyze the possible training needs of our current
63
Akademiden Haberler / News from Academy

Gncel verilere gre, 111 hava yolu firmasnn ye, 32 retici,
tedariki, bakm-onarm gibi havaclk firmasnn da ortak ye ola-
rak itirak ettii konferansa katlmak, bizim iin de geleneksel bir
pazarlama faaliyeti niteliine brnd. Akademimizin yetenekli,
dinamik ve gen ruhlu yelerinden oluan Pazarlama ekibi ola-
rak, aktif pazarlama faaliyetleri yrtmek amacyla katldmz et-
kinlikte, pazarn nabzn tutmay ama edinerek, meslektalarmz
ile birebir grmeler gerekletirdik. Misyonumuz erevesinde
potansiyel ve mevcut mterilerimizin muhtemel eitim ihtiya-
larn analiz etme yoluna gittik ve onlara grev alanlar dorul-
tusunda deiik kategorilerdeki kabiliyetlerimizden bahsederek,
eitim ve danmanlk hizmetlerimizden sz ettik. Daha nceden
scak ilikiler gelitirdiimiz firmalar ile iletiimimizi artrrken, ilk
kez grtmz firmalar da oldu. Bu firmalara da kendimizi ta-
ntma ve hizmetlerimizi anlatma imkan bulduk.
Standmz ziyaret eden misafirlerimizin ve toplant salonunda
grme yaptmz firmalarn bakm, onarm, kalite, para ima-
lat, eitim gibi alanlarda uzman yetkililer ile onlarn ve bizim
hizmetlerimize ilikin grmeler gerekletirdik. Baz firmalar o
anki eitim ihtiyalar nedeniyle bizi bulurken, baz firmalar ile de
gelecekteki olas ihtiyalar iin kart alveriinde bulunup, onlara
kataloglarmz takdim ettik. Grmeler gerekletirdiimiz ha-
vaclk firmalarna yeterliliimiz kapsamnda teknik tip (teorik, pra-
tik olarak ve uak zerinde, atlyede verebildiimiz eitimler),
ticari, kalite, bilgisayar, ynetim, kiisel geliim eitimlerimize
ilave olarak zel eitimlerimizden de bahsettik. Sektrde ilgi-
li gren Havaclk ngilizcesi, zel bir program olan ve uaa
binerken kayg duyan veya korkusu nedeniyle hi uak ile
yolculuk edemeyenler iin tasarlam olduumuz Uu Korku-
sunu Yenme Program, operasyon iin hayati nem tayan ve
eksikliinde korkun kazalara sebebiyet verdiine tank olduu-
muz NDT kurslarmz, k aylarnda verilen uak zerinde buzlan-
mann nlenmesi ve giderilmesini reten De-Icing&Anti-Icing
gibi daha bir ok eitim ve programmza ilikin detayl bilgiler
paylatk.
Etkinlik sresince aldmz eitim taleplerini kaydederek,
planlama departmanmz bilgilendirdik ve mmkn olan en
ksa srede mterilerimizi muhtemel tarihler konusunda bil-
gilendirmeye devam ettik. Bu tr etkinliklerin en nemli zel-
liklerinden biri de hedef kitle nezdinde farkndalk oluturmas
ve bunun uzun vadeli kazanca dnmesidir. lkemize dn-
dkten sonra kart verdiimiz firmalardan talepler almaktayz.
Etkinliin standart uygulamalarndan olan ansl ekili iin
masalarmzda yine cam kavanozlara sahiptik. Bu uygulama,
tm katlmclarn gncel iletiim bilgilerine ulam salamas Avrupann gzde ehirlerinden Madridde gerekletirilecek
ynyle ok amal ve dolaysyla takdire deer diye dn- olan bir sonraki etkinlikte grmek dilei ile...
yorum. Her yl tertiplendiinden allageldii zere, nc
gn olan Sal gn akamnda ev sahibi hava yolu firmasnn
sponsorluunda gala yemei dzenlendi. Ev sahibi firma gele-
neksel gsterileri ile geceye renk katt. ansl ekili iin Akade-
mi olarak bu ylki hediyemiz, gecenin konseptine uygun zellikte
lkemizin kltrne has motiflerle bezenmi seramik porselen
bir tabak idi. Sra bize geldiinde sahnede yerimizi aldk. eki-
lite kan ansl temsilci, isminin telaffuz edilmesinin ardndan
sahneye gelerek hediyesini D stasyonlar Mdrmz Osman
zdilekin elinden teslim ald. Bylece Akademi olarak bu gre-
vimizi de baar ile yerine getirmi olduk.
Etkinlik sresince, gndzleri, sabahn erken saatlerinden ak-
ama kadar sren youn toplantlarn ve i grmelerinin, ak-
amlar ise kokteyl ve yemek eliinde kurulan scak ilikilerin
ardndan, bir etkinlii daha noktaladk.
Son gne iaret eden aramba gn leye kadar altktan
sonra standmz toplayarak tekrar ofisimize stanbula gnder-
meleri amacyla gtrdk. Uzun ve youn bir etkinlik sonrasnda
faaliyetlerimizi rapora dkmek ve mterilerimiz ile iletiimimize
e-mail ve telefon aracl ile devam etmek zere lkemize dn-
mek amacyla uamzda yerimizi aldk.

and potential customers. Explicating our diverse capabilities
in various categories based on their line of responsibility, we
have promoted our training and consultancy services. While
we have developed our communication with companies we al-
ready had warm relationships, we also had the chance to meet
with certain companies for the first time and tell them about our
company and services.
We got together with companies and exchanged information
about service, maintenance, quality, components manufac-
turing, training with their experts and executives either at our
booth or in the meeting rooms as well as explaining our ser-
vices. Some companies reached us for their immediate train-
ing needs and we have exchanged business cards with many
others for their possible future training needs and given them
our catalogs. We have shared the list of technical (theoretical,
practical in the plane or in the workshops), commercial, quality,
computer, management and personal development trainings.
We have also given them detailed information about our spe-
cial trainings like Aviation English, Overcoming Flight Phobia
Program designed for people with flight anxiety who cannot
get on a plane, NDT courses which are critical for operation
since its absence causes terrible accidents, and De-Icing&Anti-
Icing trainings to overcome the icing on the planes during win-
ter among others.
We enlisted all the training inquiries throughout the event,
informed our planning department and kept briefing our cus-
tomers on possible dates of trainings as soon as possible. One
major benefit of events like this is that they create awareness
in the target clientele and transform this into a long term
asset. We keep receiving inquiries from the companies that
we have exchanged business cards after coming back from
the event.
We were given glass jars again sitting on our desks for the
lucky raffle which was a standard activity of the conference. I
think that this tradition is multi functional as it enables to get all
the up-to-date contact information of all participants, thus it de-
serves a good applause. As is customary, on Tuesday, the third
evening of the event, we had the gala dinner sponsored by
the local hosting airline company. The sponsors cheered up the
evening with their traditional ceremonies. Our first prize as the
Academy for the lucky raffle was a terracotta porcelain plate
embellished with motifs unique to our culture. When it was our
turn, we proceeded to the stage. The lucky delegates name
was announced and our Line Maintenance Outstation Manag-
er Mr. Osman zdilek presented his gift and as the Academy,
we have successfully completed this mission as well.
We have brought one more event to the end; days filled with
back-to-back meetings and briefings, warm friendships started
during cocktails and dinners in the evenings.
On the last day of the event, which was a Wednesday, we
worked till noon and took down our booth and took it back
to our office to send it back to our stanbul office. After a long
and hectic event, we got on the plane to get back and report
our activities and follow our business contacts and clients via
e-mail and telephone.
Hope to see you all at the next event, in Madrid, another one
of the spectacular cities of Europe...

Macar at binicilerinin gsterisi / The show of the Hungarian equestrians

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