Process Identification Interfaces

Questio Docum
n ents/
# Priority Process Activity (based Yes/ No General
Responsible
Accountable
on comme
tasks) nts

0. Interfaces

How many
Legacy
systems
are
involved in
your
actual
Enterprise
Interfaces Connectivi CPE
1 ty process
and how
are they
connected
? Which is
your
actual
landscape
?

Do you
have any
kind of
interface
Connectivi with your
2 Interfaces
ty Customers
on the
Enterprise
CPE
process?
 Where will
the Master
Data
governanc
e be? In
EVO or in
the Legacy
systems.
Most
relevant
master
data in the
process
are
Master
3 Interfaces Customers
Data ,
Locations,
Vendors
and
Materials.
It is
possible
some of
them have
governanc
e in EVO
and others
in Legacy
processes

1.1 Sales Order Management

Which is
your Sales
process
Supply flow?
Sales Chain Which
12 Order Strategy kind of
Planning Plan document
s/actions
do you
use?
 Is there
any
segmenta
tion based
on
customers
/channels
with
Supply differentiat
Sales Chain ed targets
7 1st Order Strategy service
Planning Plan levels/lead
times,
inventorie
s and
manufactu
ring
policies for
Enterprise
CPE?

What are
the criteria
that you
use to
classify
Supply customers
Sales Chain ? (total
8 1st Order Strategy sales
Planning Plan value,
turnover,
geographic
location,
type of
equipment
)

How is the
service
notificatio
Service n for
Customer Notificatio Enterprise
1 1st sales order CPE
n triggered?
And from
which
system?
 Do the
service
notificatio
ns raised
for EBU
Enterprise
CPE
Customer Notificatio consist
Service of
2 1st services
sales order n and
equipment
? Or
separate
orders are
created for
each one
of them?

How is the
sales
process
taking
place in
Sales
3 1st Sales legacy
Interfaces system
and how
does it
interface
with EVO?

How do
you
handle
Sales discounts
Order and
5 1st Sales
Managem rebates in
ent your
Enterprise
CPE
process?

Are you
able to
know, at
time of
Sales selling, if
Order Sales you have
Managem enought
ent stock to
fulfill the
order or
not?
 Do you
have any
Sales approval
Order
6 1st Managem Sales Rules flow on
ent your sales
document
s?

Do you
segregate
the orders
based on
Sales
Sales order any
13 Order Managem particular
Planning parameter
ent s (Ex.
Document
type ,sales
org)?

If any of
the line
items is
Sales rejected in
Sales
Order Managem the
order order,
14 then what
Planning ent are the
probable
reasons
for that?

In your
service
request to
your
customers,
which kind
Sales of
15 Order Sales Rules informatio
Planning n you add?
How do
you
differentiat
e between
leases and
sales?

Do you
have a
Sales specific
Order form
4 1st Form
Managem printout
ent for your
sales
activities?
 How is the
order
confirmati
on carried
out and
communic
ated to
customer?
Please
descride
Product to the
Order Trading process
Promising
9 2nd & Allocation that aims
Allocation Availability to manage
Check schedules
orders,
once to
best
allocate
resources
to meet
the timing
of
customers
orders.

Do you
send
Product to feedback
Order Trading to sales
Promising Allocation
10 2nd about lead
&
Allocation Availability time and
Check wait for
confirmati
on?

How is the
to order
Order Product
Trading confirmati
Promising Allocation on carried
11 2nd & out and
Allocation Availability
Check communic
ated to the
customer?
 If there is
not
enought
stock
available
in your
warehouse
to cover a
Product to customer
Order
Promising Allocation request,
Trading
do you run
& Availability purchasing
Allocation Check just for the
missing
request or
do you
have a sort
of
"minimum
" purchase
process?

1.2 Procurement

Do you
purchase
goods and
services
on behalf
Purchase Purchase of an end
Order Order customer,
Planning Planning e.g hosting
and
customer
premises
equipment
?

Please
describe
the
approval
Approval Approval flow for
1 1st flow flow each of
the
afformenti
oned
purchases.
 Do you
have a
process to
manage
the
returned
goods
process
(including
Exception Exception these
2 1st Managem Managem goods that
ent ent do not
comply
Purchase
Order
Standards
(qualitativ
e,
quantitativ
e, etc.))?

Which are
the
Purchase Materials Enterprise
3 1st Order Categoriza CPE
Execution tion material
categories
?

With
regards to
the EVO
procureme
nt process,
are there
specific
document
Purchase Document types fro
4 1st Order Types the
Execution Enterprise
CPE
products
(Requisitio
n forms,
Purchase
orders,
Contracts
etc.)?
 Do you
create a
requisition
form for
Enterprise
CPE
products?
Is it
Purchase Purchase automatic
5 1st Order Requisitio ally
Execution n created
from a
Service
Request?
How is it
monitored
, reviewed
and
approved?

At which
step and
according
to which
criteria do
you decide
how you
are going
to
install/sell
Enterprise
CPE?

Equipment
installed at
customer
OpEx / sites but
Purchase CapEx capitalized
6 1st Order classificati in VF
Execution warehouse
on
and
considered
as VF
assets

Equipment
sold by VF
to
customers
but
passing
from VF
WH before
sent by VF
to the
customers

Which is
OpEx / the actual
Purchase CapEx % of
7 1st Order
Execution classificati CAPEX vs
on OPEX
scenarios?

Do you
use
Purchase Vendor Vendor
8 1st Order Consignme Consignme
Execution nt Stock nt stock in
this
process?

Do you
have any
stock
replenish
Purchasing Purchasing ment
9 1st Strategy Strategy process for
your
Enterprise
CPE
process?
 Is there a
forecasting
technique
for
Enterprise
CPE? How
is it
generated,
shared
and
reviewed?
Forecastin Generate/ Is the
10 2nd g& Validate forecast
Demand Forecast validated
Planning for its
predictive
ability? Do
you
procure
according
to the
actual
orders or
only to
forecasted
orders?

Do you
perform a
post
analysis of
Forecastin
g& Post- the
11 2nd Demand Analysis Forecasted
vs Actual
Planning outcomes?
How it is
communic
ated?

Do you
perform a
market
research in
order to
Perform Market support
Purchase Research decision
12 2nd Intelligenc analysis making
e and
purchasing
process.
How is it
performed
?
 Is there a
formal
process for
the
Purchase creation of
13 2nd Order Purchase the
Execution Order purchase
order and
submissio
n to the
vendor?

Do you
have any
approval
Purchase Purchase flow on
Order Order your
Execution Approval purchase
order
document
s?

Is there a
Supply
Chain
Strategy
plan for
Enterprise
CPE for
the proper
alignment
Supply of the
Purchasing Chain supply
14 2nd Strategy Strategy chain with
Plan business
strategy
and how is
it
communic
ated to the
responsibl
e
stakeholde
rs?
 If yes, who
is
responsibl
e to collect
and
Supply process
Purchasing Chain any
15 2nd Strategy Strategy available
Plan feedback
Execution from the
communic
ation with
the
stakeholde
rs?

Are there
any supply
chain
policies for
Enterprise
CPE
Supply differentia
Purchasing
16 2nd Chain ting from
Strategy Rules Group and
how are
they
shared,
verified
and
updated?

Is there a
supplier
selection
process?
Please
Sourcing define.
Request &
Negotiatio Suppliers' How do
17 2nd selection you invite
n
Managem process suppliers
into a
ent bidding
process to
bid on
specific
products?
 Do you
have a
suppliers'
Supplier list (Local
Relations Suppliers' & VPC) for
18 2nd Managem list Enterprise
ent CPE and
how is it
maintaine
d?

Is there a
supply
planning
setup for
Enterprise
CPE based
on the
demand
Supply plan,
Supply
19 2nd Planning current
Planning Setup inventory
position,
other
planning
variables
and inputs
from
suppliers?
How is it
executed?

Do you
have a
process
that
verifies
that there
is
sufficient
capacity
Rough Cut available
Supply
20 2nd Planning Planning to
Capacity meet
the
capacity
requireme
nts
highlighte
d in the
master
schedules.
Please
define.

1.3 Inbound logistics

 Which
team is
handling
the Goods
Receipt
process
and how
1 1st Goods Goods are they
Receipt Receipt tracking
their
activities
in system?
Do they
use a
mobile
app?

How does
the invoice
received
flow into
the
system?
Goods Goods Are there
2 1st Receipt Receipt any
restrictons
(e.g. PO
value /
quantity
matching
etc.)?

Is the
process
mostly
Goods Goods automated
3 1st Receipt Receipt ? If yes in
what cases
it is made
manually?

How do
you
handle the
blocked
Invoices ?

e.g.

Change
the
Purchase
Order data
(and
accept the
invoice
price)
Prakash,
Goods Goods
4 1st please
Receipt Receipt Review
 Prakash,
Goods Goods
4 1st please
Receipt Receipt Review

Manually
release
invoice
items by
deleting
the
blocking
reason

Flag the
invoice
items as
cannot be
clarified

How do
you
handle the
Goods Goods unplanned
1st Receipt Receipt delivery
costs
charged by
the
supplier?

Do you
differentiat
e
internally
the
equipment
in these
two
scenarios:

Equipment
installed at
customer
sites but
capitalized
in VF
Manage Manage warehouse
6 1st Inbound Inbound and
Delivery Delivery considered
as VF
assets
 Delivery Delivery

Equipment
sold by VF
to
customers
but
passing
from VF
WH before
sent by VF
to the
customers

Do you
have
Advanced
Shipping
Notificatio
n in your
process?
Manage Manage (Does the
7 1st Inbound Inbound supplier
Delivery Delivery interface
with your
system to
tell you
when they
have sent
the
equipment
?)

Do you
have a
specific
form
Inbound
5 1st Form printout
logistics for your
inbound
logistic
activities?
 Which
team is
handling
the
Quality
check
process
Manage Manage and how
8 1st Quality Quality are they
Check Check tracking
their
activities
in system?
Do they
use a
mobile
app?

How do
you
handle the
goods
returned
Manage to the
Manage vendor
9 1st Quality Quality because
Check Check they are
not in
complianc
e to the
requested
standards?

Do you
perform a
Stock
Manage Manage Transfer
10 Quality Quality from
Check Check Quality
inspection
to
unrestricte
d use?

1.4 Warehouse operations

Do you
use the
Set same
Material Warehous warehouse
Planning s for CPEs
es and
Enterprise
CPEs?
 Do you
have a
configurati
Warehous Configurati on process
11 1st e on for
operations Enterprise
CPE
products?

Do you set
inventory
target
Set based on
Material
13 2nd Inventory supply &
Planning
Target demand
variability
on service
level?

Do you
have a
process
that
defines
Set the
Replenish frequency
Material
15 2nd ment in which
Planning Forecast planning
Frequency runs and
what time
horizon it
covers?
Please
decribe.

How do
you
handle the
case
where
equipment
Customer Customer has to be
replaced
1 1st replaceme replaceme by a
nt nt new/on
stock one
(Repair,
replaceme
nt with a
new one
etc.)?
 When is a
Manage Obsolete Enterprise
CPE
2 1st Obsolete Items material
Inventory considered
obsolete?

What
actions are
Manage Obsolete being
3 1st Obsolete Items made for
Inventory these
obsolete
materials?

Do you
have a
specific Review
form from
5 1st Picking Picking printout or Dimitris (If
a mobile it is made
app for as in NSS)
the picking
process?

Are there
any
possible
movement
s of
6 1st Picking Picking Enterprise
CPE
material
among the
technician
s?

How do
you
perform
the picking
17 2nd Picking Picking process for
the
Enterprise
CPE?
 In how
many
steps do
you
perform
the
7 1st Put away Put away Transfer of
storage
location to
storage
location
(stock
removal,
put away)?

Put away
and
approval
8 1st Put away Put away layers
missing
questions

How do
you
handle
equipment
returned
to the
warehouse
for repair?
Do you
Repairs perfom a
9 1st Repairs different
process
depending
on the
equipment
ownership
(Vodafone
or
Customer)
?
 How do
you
handle
equipment
sent to
warehouse
for
scrapping?
Do you
perfom a
10 1st Scrapping Scrapping different
process
depending
on the
equipment
ownership
(Vodafone
or
Customer)
?

Do you
have an
Inventory
Optimizati
Inventory Inventory on process
12 2nd Optimizati Optimizati in order to
on on manage
excess and
obsolete
inventory,
and root
causes?
 Do you
have a
process
that
defines
the best
key driver
of
inventory
segmenta
tion
setting:
ABC
Inventory
Material Segmenta
14 2nd Planning Segmenta tion based
tion on a
multiple
factors like
cost,
criticality,
& velocity
and on
customer
& product
priorities
like
revenue
and profit.

Please
describe, if
existed,
the
process for
the
revision of
the
inventory
Rebalance target.
Material Inventory How do
16 2nd Planning Managem you
ent rebalance
the
current
inventory
in order to
minimize
excess,
shortages,
&
obsolete.
 How do
you
Physical handle the
Physical
4 1st physical
Inventory Inventory inventory
differences
?

1.5 Outbound logistics

How is
your
current
goods
issue flow
(release
procedure, Review
Goods Goods picking list
1 1st from
Issue Issue proposal/c Dimitris
onfirmatio
n, AUC
selection/g
eneration
based on
certain
aspects)?

Do you
have
various
types of
Goods Goods Goods
11 Issue Issue issue (e.g.
GI for cost
centers, GI
for
delivery)

Do you
track the
Outbound Outbound equipment Review
2 1st logistics that is from
logistics issued to Dimitris
customer
site?

Which
document
s do you
use to Review
3 1st Outbound Form track stock from
logistics movement Dimitris
? Transfer
Orders,
Goods
Issue?
 Does the
scenario
"Equipmen
t sold by
VF to
Outbound Outbound customers Review
4 1st transporta transporta and from
tion tion directly Dimitris
delivered
by the
vendor at
customer
sites"
exists?

If yes, how
do you
handle
now the
process
where
Outbound Outbound equipment Review
transporta transporta is directly
5 1st from
sent to the
tion tion Dimitris
customer?
(because
this one
leaves less
paper trail
in your
system)

Does the
scenario of
sending
Outbound Outbound only the Review
equipment
6 1st transporta transporta without from
tion tion Dimitris
providing
any
services
exist?

Do you
follow a
specific
packing
process?

Review
7 1st Packing Packing from
Dimitris
 e.g. Do
you have a
shipping
notificatio
n (ASN)?
Or through
a handling
unit (A Review
7 1st Packing Packing handling from
unit Dimitris
represents
a unit
consisting
of the
products
and the
packaging
materials
into which
the
products
are
packed)?

Do you
handle the
packing
process
inhouse or Review
8 1st Packing Packing have a 3rd from
party Dimitris
company
running
that
process?

Do you
have an
active
distributio
n plan for
Enterprise
CPE, based
on
Distributio Business Review
Distributio n Rules/
9 2nd rules & from
n planning plan/ post constraints Dimitris
analysis and
inventory
target? Do
you
perform a
post
analysis
over this?
 How do
you collect
all the
data
required
Outbound Outbound for Review
10 2nd Delivery Delivery triggering, from
Request & Request & monitorin Dimitris
Order Order g, and
completin
g the
outbound
delivery
process?

1.6 Customer operations

How do
you track
the field
operation
process
(install/uni
nstall
Customer Customer equipment
1 1st operations operations at site
location,
return to
WH, site
to site
transfer)
within the
system?

Do you
work with
3rd party
to do the
installation
s? Do you
Customer Customer raise a
kind of
operations operations Service
Order (and
PO) for
them for
each
repair they
do?
 Do you
report
differently
the stock
2 1st Customer Reporting depending
operations of it being
owned by
Vodafone
or sold to
customer?

Do you
have a
specific
form
Customers
3 1st Form printout
Service for your
customer
operations
activities?

Is it
possible to
sell the
equipment
Vodafone
was
leasing to
the
Customer
Customers Customers to them? If
4 1st Service Service yes, which
kind of
Logistic
and
Finance
actions do
you take.
How does
it affect
billing?

Do you
track the
Field Field lifecycle of
5 1st Operations Operations your
equipment
?
 Is there
any
difference
in the
treatment
depending
on the
ownership
of the
equipment
?

Equipment
installed at
customer
sites but
capitalized
Assets in VF
Field
6 1st Operations Managem warehouse
ent and
considered
as VF
assets

Equipment
sold by VF
to
customers
but
passing
from VF
WH before
sent by VF
to the
customers

Who does
the
confirmati
on on
receipt
Receive at Receive at from the
7 1st staging staging site and
site site how does
this
informatio
n flow in
the
system?
 If no repair
can be
done on
site, how
do you
handle the
process
once
repair (if
Refurbishe Refurbishe possible) is
d d done. Is
8 1st Equipment Equipment repaired
Managem Managem equipment
ent ent resent to
customer,
or is it just
stored on
stock to be
sent to a
new
customer
in the
future?

Do you
handle the
repairs at
customer
site on
Repairs your own
9 1st Repairs or do you
outsource
to a 3rd
party to
do the
repair?

If no repair
can be
done on
site, do
Replaceme Replaceme you
provide
nts nts
10 1st Managem Managem temporary
replaceme
ent ent nt while
equipment
is sent to
warehouse
for repair?
 How do
you
handle
your
Customer'
s queries,
11 2nd Customers Customers incidents
Service Service and
actions
against
issues they
might
have?

Do you
create
Service
request in
Customers Customers order to
12 2nd make a
Service Service repair
against a
Customer
equipment
?

1.7 Billing

Do you
have a
Billing Plan
defined
globally,
per
1 Billing Billing Plan Customer,
? Can it
be
changed?
Increasing
/decreasin
g the
limit?
 Is
equipment
sale
possible in
all stages
of the
current
NSS cycle?
Is sale
possible
after GI or
after
capitalizati
on process
2 Billing Billing has started
for
example?
Or strictly
after
incoming
GR and IR
but for
sure
before GI
and AUC
settlement
occur in
the
system?

Is it
possible to
sell an
already
used EBU
Enterprise
CPE
equipment
to another
customer
3 Billing Billing after it is
returned
back to
the WH or
directly
from the
customer
site where
it is
currently
installed?
 How do
you send
your
invoices to
the
Invoice customers
4 Billing outputs ? Is it done
electronica
lly or do
they need
to be
printed?

Do you
have any
batch
process or
Invoice is a
5 Billing process specific
tool used
to trigger
the batch
jobs?

Do you
have any
cross
country
Customers
Cross ? If yes,
6 Billing Country how do
you
handle
cross-
country
taxes?

Do you
have some
intercomp
any
interaction
(within
Intercomp same
7 Billing any countre VF
ES vs ONO,
or
between
different
countries)
?
 Do you
invoice all
the
customers
at a given
point in
8 Billing Billing due time
list during the
month or
is invoice
made at
the time
of
delivery?

Can you
change
the Bill
Billing due plan for a
9 Billing list customer?
Under
which
rules?

How many
invoices
do you
issue on
10 Billing Billing average to
enterprise
customers
per
month?

Do you
consolidat
e multiple
17 Billing Billing deliveries
in one
invoice?

Is there
any
scenario
where you
block the
18 Billing Billing delivery
from
creating
an
invoice?

Do you
use
19 Billing Billing proforma
invoices?
 Do we
have a
specific
price
20 Billing Billing catalogue
for the
Enterprise
CPE
products?

Do you
have any
specific
Billing
21 Billing Billing
Cycle for
your
customers
?

Which
Billing
Actions
are taken
when an
equipment
sold to a
22 Billing Billing customer
is returned
to
Vodafone
because of
being
faulty?

Do you
use credit
and debit
memos for
23 Billing Billing your
business
transactio
ns?

In case of
return
process
24 Billing Billing how is the
billing
carried
out?

What are
the print
outputs
11 Billing Outputs used for
the billing
document
s?
 How do
you
handle
credit/deb
it memos
in this
12 Billing Returns process
when the
customer
returns
the
equipment
?

Which
stages of
sales cycle
Credit does the
13 Billing managem credit
ent check
need to be
carried
out?

For one
new
customers
will orders
Credit be
14 Billing managem accepted if
ent no credit
data is
maintaine
d in the
system?

How
exactly the
credit
Credit process is
15 Billing managem in place
ent for the
business
transactio
ns?

How are
you
reporting
on Credit
Credit Managem
16 Billing managem ent? How
ent do you
check
customers'
actual
credit?

1.8 Reverse Logistics Operations

 Is it
possible to
re-install
an already
used EBU
Enterprise
CPE to
another
customer
after it is
Reverse returned
Reverse Logistics back to
1 Logistics Strategy the WH? Is
Operations Operations it also
possible to
send it
directly
from
customer
to
customer
without
returning
to the
WH?

Which is
the
document
flow on
your
Reverse
Reverse Reverse Logistic
2 Logistics Logistics Operations
Operations Operations ?your
How is

logistic
and
Finnacial
impact on
this
process?

Which is
the logistic
flow of the
Reverse Reverse equipment
3 Logistics Logistics on your
Operations Operations Reverse
Logictic
Operations
?
 Which is
the
Financial
Reverse Reverse impact on
4 Logistics Logistics your
Operations Operations Reverse
Logictic
Operations
?

Is it
possible to
re-install
an already
used EBU
Enterprise
CPE to
another
Reverse
Reverse Logistics B2C
5 Logistics customer?
Operations Strategy (so an
Operations equipment
being able
to be
moved
between
B2B and
B2C
customers)
 The
Enterprise
CPE
material
that is
installed to
a
customer
is
predefined
? Is it
possible
Reverse
Reverse Logistics that the
6 Logistics customer
Operations Strategy has
Operations already
acquired
the
specific
equipment
through a
VF store?
How do
you
monitor
this
process?

How do
you
handle
your
spares/iss
ues when
Reverse Repairs a
7 Logistics and Spares customer
Operations opens an
incident
and a
replaceme
nt is
needed?

Do you
have a
scraping
Reverse policy over
8 Logistics Scrapping your
Operations Enterprise
CPE
equipment
?
 How does
the
replaceme
nt process
run? Do
you run
procureme
nt for
Reverse Replaceme replaceme
nts nt
9 Logistics
Operations Managem equipment
ent if needed?
How do
you track
the
movement
of
equipment
in this
scenario?

Is
equipment
Reverse owned by
Reverse Logistics Vodafone
10 Logistics Strategy and
Operations Operations returned
no longer
treated as
an asset?

When
equipment
that had
been sold
to the
customer
Reverse returns to
Reverse Logistics the
11 Logistics Strategy warehouse
Operations Operations , what is
done with
it? Can it
be
scraped?
Repaired
and
resold?
 Is there
any action
taken
while
Vodafone
equipment
Reverse at
Reverse
12 Logistics Logistics customer
Strategy is being
Operations Operations repaired?
Does
Vodafone
issue a
temporary
equipment
?

Is there
any action
taken
while sold
equipment
at
Reverse
Reverse Logistics customer
13 Logistics Strategy is being
Operations Operations repaired?
Does
Vodafone
issue a
temporary
equipment
?

Is there
any
different
treatment
Reverse on sold
Reverse Logistics equipment
14 Logistics Strategy to
Operations Operations customer
while on
warranty?
And
outside
warranty?

1.9 Asset accounting

 Do you
manage
enterprise
EBU
Asset Enterprise
1 1st Asset Accountin CPE either
accounting g as cost of
sales or
capitalized
assets (or
both)?

Do you sell
only
equipment
to your
enterprise
customers
Asset
Asset or do you
2 1st accounting Accountin sell assets
g as well?
And which
are the
relevant
accounting
entries?

Which is
the
current
EBU
Enterprise
Asset CPE asset
Asset
3 1st accounting Accountin accounting
g process
(AUC
settlement
,
capitalizati
on steps)?

Which
asset
classes will
be used as
part of
Asset
Asset Enterprise
4 1st accounting Accountin CPE? Are
g these
existing
EVO values
or new
ones?
 Which are
Asset the
Asset accounting
5 1st accounting Accountin scenarios
g regarding
assets?

Which are
Asset the
Asset reverse
6 1st Accountin
accounting logistics
g scenarios
entries?

For the
Goods
Receipt
and later
Goods
Issue
process, is
Asset Asset it already
7 1st accounting Accountin known at
g which
account
group the
equipment
belongs?
Asset or
Inventory?

In case of
an asset, is
it
considered
final when
Asset it is
Asset
8 1st accounting Accountin installed?
g And, until
then, is it
considered
under
constructi
on?

What are
the
accounting
Asset postings
Asset
9 2nd accounting Accountin performed
g for each
Enterprise
CPE
scenario?

1.10 GL Accounting
 What are
the GL
GL GL accounts
1 Accountin Accountin where
g g discounts
are
reflected?

How do
you
GL GL handle
2 Accountin Accountin your
g g CAPEX vs
OPEX
sales?

Which are
the
GL GL
3 Accountin Accountin accounting
entries for
g g the
services?

How are
the
postings
performed
for
received
invoices?

e.g.

- Credit
the vendor
account
GL GL
4 Accountin Accountin
g g - Debit an
intermedia
te account
(credited
during
goods
receipt)

- Debit the
tax
account (if
applicable)
)

How do
you
GL GL handle the
5 Accountin Accountin unplanned
g g delivery
costs
postings?
 Which are
the
GL GL
6 Accountin Accountin accounting
g g scenarios
regarding
inventory?

Which are
the
GL GL reverse
7 Accountin Accountin logistics
g g scenarios
entries for
inventory?

For the
Goods
Receipt
and later
Goods
Issue
process, is
GL GL
Accountin Accountin it already
8 known at
g g which
account
group the
equipment
belongs?
Asset or
Inventory?

1.11 Profitability Analysis

How do
you do
cost
Profitabilit Profitabilit tracking
1 1st y analysis y analysis depending
on
OPEX/CAP
EX items?

What are
the
indicators
Profitabilit Profitabilit that you
2 1st track
y analysis y analysis (KPIs) in
terms of
profitabilit
y?
 Do you run
any kind of
Cost of
Goods
Profitabilit Profitabilit Sold
3 1st y analysis y analysis (COGS)
reporting
on your
Enterprise
CPE
process?

Which are
the main
cost
objects
Profitabilit Profitabilit currently
4 1st y analysis y analysis used in
Enterprise
CPE (Cost
Centers,
WBS)?

Profitabilit Profitabilit
5 1st y analysis y analysis
1.12 Reporting

What are
the
reporting
needs to
1 Reporting Reporting be covered
as part of
EBU
Enterprise
CPE
solution?

In terms of
reports, do
you track
2 Reporting Reporting sales
volumes/v
alues by
region?

What is
the critera
Reporting Reporting that you
3 use for
sales
reports?
 Which are
the
dimension
s defined
4 Reporting Reporting for
Enterprise
CPE
reporting?

Do you
execute
specific
reporting
to track
KPIs?
Reporting Reporting Which
ones you
do track
(check
from
Metrics or
explain
your own)

Which
kind of
reporting
Reporting Reporting do you run
in your
warehouse
s?

Do you
have any
specific
reporting
Reporting Reporting related to
your Sales
on
Enterprise
CPE
process?

Do you
have any
specific
reporting
Reporting Reporting related to
your
Billing on
Enterprise
CPE
process?
 Do you
have any
specific
reporting
related to
Reporting Reporting your
Purchasing
on
Enterprise
CPE
process?
Interfaces Observations

Environ
ment
Consulted
Informed (SystePain pointsPriority
Opportunity Idea
m/
Tools)