Name_______________________

Directions: Answer each of the following questions. Use a separate sheet of paper to record your
responses.

OBJECTIVE A

1. What is feedback?
2. Give an example of feedback.
3. Why is feedback valuable to an individual?
4. Explain the difference between internal and external feedback.
5. What are three ways in which positive feedback can help you?
6. Explain the two types of negative feedback.
7. Describe at least four characteristics of constructive criticism.
8. Why is constructive criticism on the job important?
9. What is a drawback of destructive criticism?
10. Why is it important that you receive both positive and negative feedback?

OBJECTIVE B

11. What is a way in which you could show your supervisor that you take his/her criticism
seriously?
12. How can you make sure that you understand criticism that has been given to you?
13. What should you say or do when your supervisor tells you that you’ve made a mistake?

14. Why is it important that you avoid becoming defensive when receiving criticism?
15. Explain how taking time to reflect on criticism can help you.
16. Give an example of how you have modified your behavior in response to negative feedback
that you have received.

LAP-EI-015-PQ ©2016, MBA Research and Curriculum Center Grin and Bear It 1