PERSEPSI MASYARAKAT PENGGUNA PELAYANAN KESEHATAN

TERHADAP PERAN PERAWAT DI POLI UMUM PUSKESMAS

TANJUNG PURI, SINTANG, KALIMANTAN BARAT

PERCEPTION OF COMMUNITY AS USERS OF HEALTH SERVICE

ABOUT ROLE OF NURSES AT OUT PATIENT OF TANJUNG PURI
COMMUNITY HEALTH CENTER, SINTANG,
KALIMANTAN BARAT

Arpan1, Akhmadi2, Tri Prabowo2

ABSTRACT

Background: To keep professionalism, particularly role of nurses at out patient of

Community Health Center requires commitment of nurses, decision makers and
support from the community as users of health service. One factor that should be
considered is perception of the community as users of health service about role of
nurses. The community affects service provided by health professionals, in this
case, nurses. If the community still has wrong perception, about nurses, especially
those working at out patient, the service they provide may be affected.
Objective: To find out perception of community as users of health service about
role of nurses as executives and instructors at out patient of Community Health
Center.
Method: This was a descriptive study with cross sectional design. Population
were as many as 169 people with 45 people as samples accidentally taken to
fulfill questionnaires, whereas as many as 5 respondents were taken for interview.
Subject of the study were the community who visited out patient of Tanjung Puri,
Community Health Center, Sintang. The study was conducted in the second and
third weeks of August 2005.
Result: Result of quantitative analysis showed that: (a) perception about role of
nurses as executives was good (80.79%), but in an item whereby nurses should
determine disease and give medication was inadequate (48.9%); (b) perception
about role of nurses as instructors was good (87.17%). Result of qualitative
analysis showed that perception of community as users of health service about
role of nurses in general was good. Perception about role of nurses as executives
was also good, however many still considered that nurses should give medication
to patients. They also had good perception about role of nurses as instructors.
Conclusion: Perception of community as users of health service about role of
nurses in general was good, about role of nurses as executives was good, however
in an item that stated nurses at out patient of Community Health Center
determined disease and gave medication, the community perceived them as role
of nurses. Perception of community as users of health service about role of nurses
as instructors was good.

Keywords: perception, role of nurses, community as users of health service.

1.
Mensiku Community Health Center, Binjai Hulu Subdistrict, Sintang
2.
Nursing Education Program, Faculty of Medicine, Gadjah Mada University