Critical problem solving

About the company:

SS Engineering Works was conceived as business operation in the year 1998 as a grey casting

Foundry. SS Engineering works has been certified ISO 9001: 2008 by the leading certification body of BSA

certification – Accreditation system of Australia and New Zealand. They develop and fabricate design-

intensive sheet-metal components: gland flange, cyro-valve plate, guide plate, arrow flange, and valve

locking flanges for Valve Industries. They also offer Water jet cutting that is ideally suitable for the

production of intricate design CNC profile cutting of steels, composite materials, and architectural materials

with better edge finish. It opens up a whole new field for creative designs and solutions. They offer a wide

range of springs: Compression, tension, coil, torsion, disc spring, conical, extension. Our range of products

is available in standard and customized specifications.S.S. Engineering supplies products to various

industries: valve (Aerospace Components), Pump, Grinder, Textile and other manufacturing industries. Our

aim is to supply the defect free product to our customer with on time delivery. Our theyll-qualified and

experienced professionals constantly meet the exciting challenges in the industry and providing solutions to

all requirements of the customer.

Products:

Valve components are made in the unit for various types of aerospace valves. They are are leading

manufacture of different valve components for various valve industries indomesticas they’ll as Export.Ball

Valve, Gate Valve, Butterfly Valve, Globe Valve Components with also special grade items. They are

manufacturing components as per international standards. They are manufacturing Collar Plate, Locking

Plate, Gland Flange, Arrow Flange for Ball Valve, Locking Type Flange.

Various valve components like:

 Collar plates for Cryo valves

 Valve locking plates

 Ball valve operating locks

  Valve locking flanges

collar plate made at the unit

Springs:

Springs are elastic objects used in various mechanical devices. They are also specialist in making
Inconel X750 Spring. They are supplying Special Inconel Spring for Various valve industries. They will
supply you in international standards. And as per standard required by customer. They supply springs after
doing a special Heat treatment process. They are one of leading manufacture of special grade spring of wide
range with wire thickness of 0.4mm to 10mm.

Spring Machine
WATERJET CUTTING

In the battle to reduce costs, engineering and manufacturing departments are constantly on the

lookout for an edge. The Waterjet process provides many unique capabilities and advantages that can prove

very effective in the cost battle. Learning more about the Waterjet technology will give you an opportunity

to put these cost-cutting capabilities to work. Beyond cost cutting, the waterjet process is recognized as the

most versatile and fastest growing process in the.

Waterjets are used in high production applications across the globe. They compliment other

technologies such as milling, laser, EDM, plasma and routers. No noxious gases or liquids are used in

waterjet cutting, and waterjets do not create hazardous materials or vapours. No heat effected zones or

mechanical stresses are left on a waterjet cut surface. It is truly a versatile, productive, cold cutting process.

The waterjet has shown that it can do things that other technologies simply cannot. From cutting whisper

thin details in stone, glass and metals; to rapid hole drilling of titanium; to cutting of food, to the killing of

pathogens in beverages and dips, the waterjet has proven itself unique.

WATERJET CUTTING COMPARISON WITH OTHER METHODS

Waterjets can cut any solid material including stone, tile, glass, metal, foam, rubber, plastic, and

food. When compared with plasma, laser, and EDM - Waterjet cutting has distinct advantages. WATERJET

VS PLASMA VS LASER VS EDM. In addition to no heat-affected zone, the benefits and applications for

Waterjet technology are limitless and ever-expanding. In comparison to other cutting technologies.

waterjet cutting
HEAT TREATMENT

Tempering reduces the hardness in the martensite by transforming it into various forms of tempered

martensite. Tempering is a heat treatment technique applied to ferrous alloys, such as steel or cast iron, to

achieve greater toughness by decreasing the hardness of the alloy. The various types of heat-treating

processes are similar because they all involve the heating and cooling of metals; they differ in the heating

temperatures and the cooling rates used and the final results. The usual meth- ods of heat-treating ferrous

metals (metals with iron) are annealing, normalizing, hardening, and tempering. Most nonferrous metals can

be annealed, but never tempered, normalized, or case-hardened.

Heat Treatment

Opportunity Identification:

The generally get orders from IndiaMart, and they don’t do any kind of direct marketing .They also

make components for companies like pricol.

Company Turnover:

The yearly turnover of the company is around 1-2 crores.

Management Team:

SS Engineering Works has made a remarkable position in the industry due to restless efforts of Mr.

Pradeep Shanmugam. He is designated as a manager in the company. He never demoralizes the company

employees but motivates and corrects them in their mistakes. He is capable to face all the challenges occur
in the industry and provide the good results for the same. He provides training to all employees of the

company by giving them information, strategies and techniques with the latest technologies.

EMPLOYEE PROBLEMS:

LACK OF COMMUNICATION

The biggest problem with any relationship is lack of communication. And that extends beyond the personal
life and into the work life

The issue starts when employees avoid speaking forthright to their employers for fear of retribution. A valid
feeling in many cases. But there are plenty of things employers can do to open the lines of communication,
like making time for employees, giving feedback, listening closely, asking questions and above all else, not
hiding in the office and directing traffic solely through emails.

“Poor communication is a big problem in the workplace,” said Tonya Slawinski, a Ph.D and president of
Supportive Solutions, Inc., a crisis response service for businesses. “Communication is an ongoing process
rather than a static event. Employees have a high tolerance for change if kept in the loop. When
communication breaks down, rumors run rampant and will directly impact productivity, focus and ultimately
the finances of the company.”
UNFAIR PAY

It’s hard to find an employee who thinks they make too much money. So the best employers can do is live
up to fair-wage standards.

Retail giant Wal-Mart has taken heat from all angles for paying unfair wages and benefits to its employees
while reaping enormous profits. It’s a formula that raises the ire of politicians, advocates and the public, but
is cheered on Wall Street.

The bottom line is that complaining about salary, in most cases, won’t increase a worker’s wage. What
employees can do to boost their paychecks is emphasize their experience, improve their education, point out
positive performance reviews, work less desirable, but higher paying shifts, and exemplify successes.

NO JOB SECURITY

With outsourcing, downsizing, globalization and pressure to meet the bottom line, job security has become a
scarce commodity. A substantial amount of employees have been made to feel as valuable to the company as
a paper clip. Therefore, the backlash has been that workers are changing jobs at a clip of every three years
“Changing jobs has become a way of life in today’s workforce,” U.S. Secretary of Labor Elaine Chao said
during a March speech in Washington. “The average American will have had ten jobs between the ages of
18 and 38. Every year, about one-third of our workforce changes jobs, largely to take advantage of better
opportunities.”

UNDER APPRECIATION

When an employee feels unappreciated at work, the stress it creates can have a fatal blow to the company’s
productivity and bottom line. There are several ways to display appreciation, but the simplest ones are
sometimes all that’s necessary. “Nothing says, ‘We don’t appreciate you’ more than when your employee
has worked like crazy to finish the project, and you reward them by adding more to their plate,” said Joe
Folan, Marketing Manager of Talentzoo.com, an Atlanta-based job recruiter. “You would be surprised how
a half-day on Friday to begin the weekend can be greatly appreciated.”
FAVORITISM

Anytime someone receives special treatment at work, it’s bound to ruffle the feathers of fellow employees.
Whether it’s more money, an undeserved promotion or a better schedule, favoritism by an employer can be a
destructive force to morale. When “who you know” becomes a blatant reason for advancement or
preferential treatment, employees often find it tough to swallow this bitter pill.

OVERWORKED

If you’ve never felt overworked at one time in your career, you probably don’t have a pulse. Aside from not
getting paid enough, this is probably the most common employee complaint have – whether it’s true or not.
And it certainly can have more impact than getting a hundred bucks less in your paycheck every week. The
toll on overworked employees can include fatigue, irritability, weight gain, insomnia, and a whole host of
other physical and mental ailments.
MICROMANAGEMENT

Everyone’s had the micromanaging boss breathing down their neck. The boss that’s involved is great. The
one who’s over-involved can be a nightmare. The micromanager shows little trust in employees and robs
them of the ability to do their job. Micromanagers usually have an obsessive-compulsive behavior and fear
if they don’t stay on top of an employee, then their job is on the line. The only real way to stop an employer
from micromanaging is to tell them that you can produce better results if given the freedom to do so. Of
course, that conversation has to be polite and tactful.

INCOMPETENT MANAGERS

There’s at least one in every company. The man or woman who people shake their head at and ask, “How in
the world did they get that job?” Thousands of unqualified bosses slip up the ranks and into positions they
have no right to hold. It’s just part of the work life, and it aggravates the heck out of employees. There’s not
a lot of workers can do if they’re under the thumb of a bumbling boss, so turn the situation around. If the
boss is no good, it gives the employee a better chance to stand out and score major bonus points with senior
management.

NO OPPORTUNITY FOR ADVANCEMENT

Finding yourself with a ceiling over your career is not a good place for an employee to be in. The first step is
taking an honest look at the situation and listing the reasons you’re not getting promoted. If an employee
feels they’re qualified and constantly getting passed up for a promotion, take the initiative, get yourself
noticed and learn what’s needed to be considered for the job. It may be the simple fact that there are no
positions to move up into. And if that drags on for years, it may be time to move on to another company or
line of work.

OVERBEARING BOSS

The nasty, overbearing boss is probably the biggest cliché of any workplace. The evil supervisor is
constantly being represented on the small and big screen, including the recent film, ‘The Devil Wears
Prada,’ where Meryl Streep portrayed the ruthless and cynical magazine editor, Miranda Priestly. But for a
lot of unfortunate employees, the miserly boss isn’t Hollywood fiction. It’s a reality that workers have to
face and deal with. Employees should take on bad boss behavior by one, making sure they’re doing things
right; two, documenting bad behavior; three, finding a mentor within the company to confide in, and four, if
all else fails, report the ogre to a supervisor or the human resources department.

General Problem:
The problem in the manufacturing industry that, I identified was the labour problem. Mostly all the
employees get trained in the technologies and move out of the company for a better pay or to another
company for various reasons like time of work or stress .As an effect of this problem the company has to
recruit and train new employees which has a direct impact on the production .Due to lack of more skilled
labour it also has ill effects on the products that are produced and wastage is more.

Solution:
According to me to solve this problem, the management can put a service agreement with employees
for a certain period, so that the employees will definitely work till the agreement is over. The other thing is
they can increase the bonus and incentives for the employees; this will make the employees to work happier.
Promotions can me given soon to the eligible employees so that they will stay in the company for a longer
period. The office timings can be made flexible for the works. Rewards and awards can to provide to
motivate the employees in a positive manner .By doing this the employees will start working to achieve the
reward which in turn will result in a positive way to the production and the work quality .Then the last thing
would be conduct frequent meeting with the employees and understand their problem and take positive
action towards the reported problem. Thus by taking the following steps we can retain the employee for a
longer time and have positive employee morale.
Optimum solution:
The optimum solution for this problem would be to make the employees sign a service agreement for
a particular period so the employee retention can be increased and he salary package can also be increased
and the company profit can be increased.