CCNP Voice CVOICE - Gateways, Dial Plans and CUBE

CCNP Voice: CVOICE - Gateways, Dial
Plans and CUBE

BRKCRT-9350
Josh Finke CCIE No. 25707

Director, Collaboration and Networking – Iron Bow Technologies
Agenda
 Session Objectives and Scope
 CVOICE Exam Information and Blueprint Overview
 Study Methodology
 Exam Topic Headings
 Sample Questions
 Resources
 Q&A
BRKCRT-9350 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 3
Session Objectives and Scope
Objectives
 To provide an understanding of the blueprint and design of the CIPT1 Exam
 To provide a best practice study methodology
 How to study
 How to retain knowledge
 How to apply gained knowledge for the exam
 To provide technology and content explanations
 Q&A
CVOICE Exam Information and Blueprint Overview
CCNP Voice Learning Network Website
CVOICE links
Exam Information
 Access test information and blueprint from Cisco Learning Network:
 Exam Overview
 https://learningnetwork.cisco.com/community/certifications/ccvp/cvoicev8?tab=1
 Exam Blueprint
 https://learningnetwork.cisco.com/docs/DOC-8986
 Current Version: 642-437 CVOICE v8.0

 Implementing Cisco Unified Communications Voice Over IP and QoS v8.0
Exam Information Continued
 Exam Description
– The Implementing Cisco Unified Communications Voice over IP and QoS v8.0
(CVOICE v8.0) 642-437 is the exam associated with the CCNP Voice certification. This
exam tests a candidate's knowledge of how to implement and operate gateways,
gatekeepers, Cisco Unified Border Element, Cisco Unified Communications Manager
Express and QoS in a voice network architecture. Candidates can prepare for this
exam by taking the CVOICE v8.0 Implementing Cisco Unified Communications Voice
over IP and QoS v8.0 (CVOICE v8.0) 642-437 course.
 Exam Topics
– The following information provides general guidelines for the content likely to be
included on the 642-437 CVOICE v8.0 exam. However, other related topics may also
appear on any specific delivery of the exam. In order to better reflect the contents of
the exam and for clarity purposes the guidelines below may change at any time without
notice.
Blueprint Topics
 Describe a dial plan

 Describe the basic operation and components involved in a VoIP call
 Implement Cisco Unified Communications Manager Express to support
endpoints using CLI
 Describe the components of a gateway
 Implement a gateway
 Implement Cisco Unified Border Element
 Describe the need to implement QoS for voice and video
 Describe and configure the DiffServ QoS model
Best Practice Study Methodology
How to Study
 Save a copy of the blueprint in your notes application or print a copy
 This will serve as your primary reference and will be used to track progress
 Identify areas of strength and weakness in relation to each heading
 Then, identify based on individual topic
 Be Honest with yourself
 How to determine strengths:
 Can you describe the topic to another person well enough to teach it to them?
 Practice by writing down a description of the topic and giving to a peer for review. You will
find out quickly which topics you really know. In addition, the act of describing a topic in your
own words provides a more solid foundation for remembering the information
Create a Study Outline
 Using the blueprint as a reference, create a study outline:

 Emphasis should be placed on the topics that you have weakness in
 For each topic, use the following best practice of a 4 step approach:
 Read/Research the topic
 There are many resources available for reading information on the topics:
 Cisco Press Books, Cisco Website Documentation including SRNDs, RFCs, Study Blogs
 Take notes
 Practice the topic
 Use a lab environment to practice the knowledge you
have learned. Practice use of the knowledge will
quickly solidify your understanding of the topic
 Describe the topic in your own words
 Mark each topic using four colors for each step
Taking Notes
 Find a method that works for you

 There is no one solution that works for everyone
 Most common options:
 Paper
 Have to keep organized. A binder or notebook is key
 Computer/Tablet
 Many note taking Apps. Basics such as Notepad, Text edit, advanced
such as Microsoft OneNote and Evernote
 Using a Tablet with a stylus works great for some
 MindMap software
 Ensure whatever option you chose, you can easily go

back and add further detail to any section, and can
quickly reference whenever needed
Practicing Topics/Technologies
 Hands on practice through IOS on a router is absolutely recommended
 Become familiar with configuration of voice related IOS commands
 Ensure the router you are using supports a Voice Feature Set for Cisco
Unified Communications Manager Express version 8
 Test your memory for configurations in notepad, then paste into a router to
ensure correct syntax
4
Exam Topic Headings and Sample Questions with
Explanations
Describe a Dial Plan
 Describe a numbering plan
 Describe digit manipulation
 Describe path selection
 Describe calling privileges
Sample Questions and Scenarios
Topic 1: Describe a Dial Plan
 Which dial-peer
 Which of the following is not a  Which command below is destination-pattern would
valid digit for a CUCME used to implement calling be the first match for the
number plan? privileges on a dial-peer? dialed string
a. 1 a. call-privilege 914085555555?
b. + b. cor list
c. X c. destination-pattern a. 91408555….
d. T d. member dial-peer b. 91408[4-9]
e. % e. corlist c. 9.T
f. D d. 14085555555
 Answer: (e) corlist
 Answer: (c) X  Answer: (c) 9.T
 Reasoning: corlist is used
 Reasoning: X may seem under dial-peer  Reasoning: dial-peer digit
correct if you are used to configuration, whereas matching is a digit by digit
CUCM, however CUCME cor list is used to define the analysis. 9.T would be first
utilizes the . as a wildcard, not Class of Restriction List. match, even though (a)
X, which is not recognized 91408555…. is a more
 Syntax is very important to specific match and will
 Always work to eliminate pay attention to ultimately be selected
incorrect answers based on
known criteria
Voice Translations
Voice Translation Rule Character Description
^ Match the expression at the start of a line.
$ Match the expression at the end of the line.
/ Delimiter that marks the start and end of both the matching
and replacement strings.
\ Escape the special meaning of the next character.
- Indicates a range when not in the first/last position. Used with

the'[' and ']'.
[list] Match a single character in a list.
[^list] Do not match a single character specified in the list.
. Match any single character.
* Repeat the previous regexp zero or more times.
+ Repeat the previous regular expression one or more times.
? Repeat the previous regular expression zero or one time (use

CTRL-V in order to enter in IOS).
() Groups regular expressions.

Describe the basic operations and components
involved in a VOIP call
 Describe VoIP call flows
 Describe RTP, RTCP, cRTP, and sRTP
 Describe H.323
 Describe MGCP
 Describe Skinny Call Control Protocol
 Describe SIP
 Identify the appropriate gateway signaling protocol for a given scenario
 Choose the appropriate codec for a given scenario
 Describe and Configure VLANs
Topic 2: Describe operations and components in a VOIP call
 Utilizing cRTP could result
 This protocol carries voice  Which of the following is a in which of the following
packets: master slave protocol? header sizes?
a. RTP a. SIP a. 40 bytes
b. MGCP b. MGCP b. 12 bytes
c. H.323 c. H.323 c. 2 bytes
d. OSPF d. H.245 d. 4 bytes
e. VOIP e. TCP e. 4 bits
 Answer: (a) RTP  Answer: (b) MGCP  Answer: (c and d) 2 bytes
and 4 bytes
 Reasoning: RTP (Real Time  Reasoning: MGCP is the
Transport Protocol) contains only master slave protocol  Reasoning: cRTP reduces
the actual voice bearer traffic, shown, and is used with an the RTP header from 40
whereas MGCP and H.323 are external call agent, such as bytes to either 4 bytes
signaling protocols and OSPF CUCM. (With a checksum) or 2
is a routing protocol. bytes without it.
Implement Cisco Unified Communications Manager
Express to support endpoints using CLI
 Describe the appropriate software components needed to support endpoints
 Configure DHCP, NTP and TFTP
 Describe the differences between the different types of ephones and ephone-
dns
 Configure Cisco Unified Communications Manager Express endpoints
Topic 3: Implement CUCME to support endpoints
 Which command(s) would
 True or False, SIP phones will  Which option must be used allow an ephone-dn to
be able to register to a when configuring DHCP to answer more than one call
CUCME system if only define a TFTP server list? at once?
telephony-service is used for
configuration? a. 142 a. ephone-dn dual-line
b. 50 b. ephone-dn multil-line
a. True c. 66 c. ephone-dn
b. False d. 150 d. ephone
e. 192 e. ephone-dn octo-line
Answer: (b) False  Answer: (d) 150  Answer: (a and e) dual-line
and octo-line
 Reasoning: SIP phones  Reasoning: Option 150
require voice register global, in defines a TFTP server IP  Reasoning: dual-line and
contrast to telephony-service address, or list of octo-line are the only two
for SCCP phone parameters. addresses. Note that 66 multi line configurations
defines an IP of hostname available for ephone-dns
or only one TFTP server.
Describe the components of a gateway
 Describe the function of gateways
 Describe DSP functionality
 Describe the different types of voice ports and their usage
 Describe dial peers and the gateway call routing process
 Describe codecs and codec complexity
Topic 4: Describe the components of a gateway
 True or False, a POTS dial-peer
 Gateways function on which of  Of the functions listed, is required for the following
the following devices? which requires a hardware configuration:
DSP resource in a router? session target ipv4:192.1.1.1?
a. MCS
b. 2900 a. DHCP a. True
c. 3700 b. TFTP b. False
d. 3750 c. transcoding
e. 6921 d. two line conferencing Answer: (b) False
e. ephone registration
 Answer: (b and c) 2900 and
Reasoning: The IP listed
3700  Answer: (c) transcoding indicates a VOIP call path,
 Reasoning: 2900 and 1800s indicating a VOIP dial-peer, not
 Reasoning: Transcoding pots.
are both router platforms. The requires a hardware DSP
MCS is a server platform, the resource in a gateway
3750 is a switch, and the 6921 platform. Conferencing
is a wireless IP phone. may seem to fit, however
Cisco IP phones have a
built in DSP resource for
basic conferencing.
Implement a gateway
 Configure analog voice ports
 Configure digital voice ports
 Configure dial-peers
 Configure digit manipulation
 Configure calling privileges
 Verify dial-plan implementation
 Implement fax support on a gateway
Topic 5: Implement a gateway  Select the show command
used to display the
 Which command under a FXO port  Of the configurations shown matching dialpeer for an
configuration will immediately route a below, chose the option that entered number string?
call to the destination 1001? will set 6 channels of a PRI for
voice bearer traffic? a. show dialplan number
a. destination-pattern 1001
b. show dialplan dialpeer
b. connection plar opx 1001 a. channel-set 6 c. show voice dial-peer
c. session target:1001 b. channel-set 1-6 d. show dial-peer number
d. dial-peer 1001 c. pri-group channel 1-6 e. show isdn dial
e. call-pickup 1001 d. pri-group timeslots 1-6
e. mgcp pri timeslots 1-6  Answer: (a) show dialplan
 Answer: (b) connection plar opx 1001
number
 Answer: (d) pri-group timeslots
 Reasoning: Even if you don’t know the 1-6  Reasoning: While dialplan
plar opx command. None of the other
dialpeer (b) may seem
available options are configurable Reasoning: To begin, pri correct, this syntax is
under a voice-port. indicates the correct syntax. actually used to show a
Next, remember that numerically chosen
channelized digital ports are dialpeer, rather than a
time divided, there timeslots is match based on pattern
the correct option.
Implement Cisco Unified Border Element
 Describe the Cisco Unified Border Element features and functionality
 Configure Cisco Unified Border Element to provide address hiding
 Configure Cisco Unified Border Element to provide protocol and media
interworking
 Configure Cisco Unified Border Element to provide call admission control
 Verify Cisco Unified Border Element configuration and operation
Topic 6: Cisco Unified Border Element  Each of the following
commands can be used to
 CUBEs are most similar to which of  Which command is required to verify traffic through a
the following devices? provide sip to sip interworking gateway. Which is only
through a CUBE? used in a CUBE?
a. switch
b. firewall a. interwork sip to sip a. show call active voice
c. gateway b. gateway set protocol sip b. show dial-peer voice
d. MCS c. set connection sip c. debug voice ccapi inout
e. CUCM d. allow sip d. debug voip ipipgw
e. allow-connections sip to sip
 Answer: (c) gateway
Answer: (d) show dialplan
Answer: (e) allow-connections number
 Reasoning: While CUBE can perform
sip to sip
security tasks, and performs some
similar functions to a firewall, it’s  Reasoning: Consider that
Reasoning: In considering the IP to IP gateway was the
primary function, and most close
CUBE as a border controller, previous name for CUBE.
resemblance is a voice gateway.
the syntax makes sense in Or if you were not aware of
Remember that there may be more
using the word allow, as by this, note that the name
than one correct answer. You must
default, no interworking is describes the action of the
select the best match.
allowed. CUBE.
Describe the need to implement QoS for voice and
video
 Describe causes of voice and video quality issues
 Describe how to resolve voice and video quality issues
 Describe QoS requirements for voice and video traffic
Describe and configure the DiffServ QoS model
 Describe the DiffServ QoS model
 Describe marking based on CoS, DSCP, and IP Precedence
 Configure layer 2 to layer 3 QoS mapping
 Describe trust boundaries
 Configure trust boundary on Cisco switches
 Describe the operations of the QoS classifications and marking mechanisms
 Describe Low Latency Queuing
 Describe the operations of the QoS WAN Link Efficiency mechanisms
 Enable QoS mechanisms on switches using AutoQoS
 Configure Low Latency Queuing
Resources
Resources
 Cisco Learning Network
 Cisco Press books:

– Implementing Cisco Unified Communications Voice over IP and QoS (CVOICE)
 4th Edition, by Kevin Wallace, CCIE No. 7945
– Cisco Voice Gateways and Gatekeepers
 Denise Donohue, CCIE No. 9566
 David Mallory, CCIE No. 1933
 Ken Salhoff, CCIE No. 4915
 CVOICE Course
– http://tools.cisco.com/Global
LearningLocator/LLocatorHome.do
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CCNP Voice: CVOICE - Gateways, Dial

Plans and CUBE

Josh Finke CCIE No. 25707

 Current Version: 642-437 CVOICE v8.0

 Describe a dial plan

 Using the blueprint as a reference, create a study outline:

 Find a method that works for you

 Ensure whatever option you chose, you can easily go

^ Match the expression at the start of a line.

$ Match the expression at the end of the line.

\ Escape the special meaning of the next character.

- Indicates a range when not in the first/last position. Used with

[list] Match a single character in a list.

[^list] Do not match a single character specified in the list.

. Match any single character.

* Repeat the previous regexp zero or more times.

+ Repeat the previous regular expression one or more times.

? Repeat the previous regular expression zero or one time (use

() Groups regular expressions.

 Cisco Press books:

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