Ministry of Information & Communications

Postal Services Department,

General Post Office, Sundhara, Kathmandu
Nepal Post

PROCESS MAPPING LETTER MAILS

OUTBOUND

10:00-11:00 12:00 – 13:00 13:00-13:40 13:40-14:30 17:00-19:00

Zone
1 Letter box Collection
14:30:15:00 J+1
Receiving Bags from
Internal Counters,
Zone
Districts & Other
2 Places
Handling to the GPO Facing/ Cancelation Dispatches Closing
Primary Sorting, J+0
Transporting to AMU
15:00-18:00 18:00-19:00 Transmission of Mails
(Domestic/International)
Sorting, Scanning Dispatches Closing -Sorting,
Record Managing, Transporting to AMU -Scanning
J+1
Opening bags Transmission of Mails -Dispatching to Mail
Agency

14:30-15:00 J+2 15:00-18-00 18:00-19:00

Receiving Bags from Sorting, Scanning Dispatches Closing

Zone Record Managing, Transporting to AMU
Internal Counters,
3 Opening bags Transmission of Mails J+2
Districts & Other
Places
 Ministry of Information & Communications
Postal Services Department,
General Post Office, Sundhara, Kathmandu
Nepal Post

Process Mapping
LETTER MAILS
INBOUND
13:00-14:30 15:30-16:30 06:00-10:00 (+1) 10:00-17:00
RECEPTION PREPARATION PRIMARY SORTING DELIVERY
-Transport to -Separating -Sorting items with -Dropping items Zone
A J+1
GPO products, Destinations, at post boxes, 1
I -Check Truck -Separating -Transporting to -Making calls
R Arrival formats, APOs for delivery, for Delivery,
Air Mail
Unit (ANU), -Unloading -Scanning & -Bags closing for -Same-day-
T Trucks Record DPOs and delivery,
R Tribhuvan
-Deliver Mail to Maintaining, Directorates -Window
A Int’l Airport Mail Agency -Preparing Bills delivery
N
S -Receiving
P 06:00-10:00 10:30-11:30 12:30-13:30 14:00-17:00
bags
O (Inbound) RECEPTION PREPARATION PRIMARY SORTING DELIVERY
R -Transporting -Receiving -Separating -Sorting items with -Dropping items
T bags to the bags from the products, Destinations, at post boxes, Zone J+2
A GPO, GPO -Separating -Transporting to -Making calls 2
T Kathmandu -Unloading formats, APOs for delivery, for Delivery,
I
Trucks -Scanning & -Window
O
-Deliver Mail Record delivery
N
to Mail Maintaining,
Agency -Preparing Bills

Zone
ZONE 3 also has the similar process as mentioned in ZONE 2 3
J+3+