Professional Documents
Culture Documents
Skills Summary
Customer Service
Sales
Supervisory/Management
Merchandising
Business Administration Education
Product Promotion
Education
Sullivan University Louisville, KY
Working towards MBA in Accounting expected graduation date 7/10/2018
Experience
Responsibilities:
1 Generated many new accounts and enrolled many according to their financial needs.
2 Worked with many business owners in order to discover added benefit from their bank.
3 Followed a very strict set of rules and regulations accordingly and successfully dealt with
a great deal of pressure as I worked the bank frontlines.
Benefits Specialist
American Family Life Assurance Company of Columbus June 2012-May 2013
1 Established many new accounts.
2 Responded accurately and promptly to all my customer’s requests.
3 Increased sales revenue on KY West Department by adding many Hispanic type
businesses.
4 Added diversity to the client base of AFLAC by servicing the Hispanic community.
Rental Manager
RCS Communications June 2008-April 2011
5 Manager of RCS rental department
6 Increased sales revenue over prior year
7 Supervisor of customer service management to major clients
UPS
Production Worker March 2006-June 2007
1 Unloaded and loaded freight from airplanes
2 Worked in various intense weather conditions
Wal-Mart
Customer Service April 2005-January 2006
1 Enforced company policies, procedures, rules and regulations on a consistent basis
2 Merchandising store with product for displays
3 Assisted management with customer service focus to meet company sales goals