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Scope: This SOP is used to Logs from Security Management server to FTP server.
Roles: User
Requestor
IT support team
Prerequisites: Service ticket has been raised.
Ticket has been assigned to the support engineer
Necessary approvals has been taken.
Access to FTP server.
WinScp software running on FTP server
Login credentials for SMS
Inputs: Service Desk ticket raised and assigned to Network WAN and Internet
Support team.