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Human resource strategies and tools have evolved to a level of sophistication and importance
where it can now address a broad range of organization requirements identified by the hr leaders to
enhanced organizations performance. Application of competency mapping concept can effectively manage
the critical curves associated with many of the business activities and action plans in a more predicative
way aligning with org diagnostics outcomes. Output of competency mapping / assessment activity can also
be integrated to various functions and practices adopted by human resource and business organizations
(using a competency architecture) with strategic objectives like to reduce costs, increase efficiency and
improve the customer experience. Competency mapping specialist can use the competency based approach
to systematically identify competencies that can benefit business functions and employee’s career
development plans and use them during the organizational diagnostics phase.
Human resource leaders who are challenged to meet corporate, industry or governmental compliance
requirements will find that a competency based diagnosis can address those concerns as part of the overall
organization strategies.
Currently the problem finding initiatives taking place in our organizations are more challenging and
demands more efficient, more accountable and more effective employees, where as this cannot be an one
sided approach. Whatever tool we deploy in our human resource department should meet two objectives
(i) Align HR with Business requirements (ii) to achieve employee’s growth in an organization.
One of the methodologies to diagnose and improve the demanded effectiveness, accountability and
efficiencies in our organization is the adoption of fact based business strategies in line with the
competencies of organization and that of employees. It means the basis of this model is competencies
which can be also be identified by looking at organization behavior.
As a scope of this note we will be only concentrating on competency based approach to organizational
diagnostics for org development and will be considering that this aims to improve overall effectiveness,
accountability and efficiency of the organization to meet the business objectives.
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Above image represent the complex linkage
between employee’s competencies, competency Instructor Led Distance Learning
levels and elements of an organization. Programs Offered by catalyst
Specialist Program in
Competency Mapping is a change effort that
Competency Mapping
affects the entire organization. It is a planned and
systematic attempt to change the organization, Start Date: August 14th 2010
typically to a more competent environment. End Date: September 14th 2010
Human resource organizations can use
competency based diagnostic approach to develop Specialist Program in HR
a more open, productive and compatible work Diagnostics
place that can quickly respond to business
demands. This endeavor however requires
qualified competency specialists the change © Copyright Catalyst 2010
agents who are responsible for ensuring that the Catalyst
planned change in competency assessment is Regus, Level Six, Vaswani Mansions,
properly implemented. Competency specialists Dinshaw Vacha Road, Churchgate
must analyze the present state and the future state Mumbai – 400020 (India)
Email: grc@cat.ind.in, www.cat.ind.in
and identify gaps and strategies for successful hr
program. August 2010