KCRAR BENEFITS AND RESOURCES TO ACCELERATE YOUR CAREER

AND MAXIMIZE YOUR SUCCESS AS A REALTOR®

KCRAR
YOUR REALTOR® COMMUNITY
Thank you for your membership with the Kansas City Regional Association of REALTORS®. We are serious about your
success and strive to be a valuable partner in your real estate career. As part of KCRAR’s REALTOR® Community, you
have exclusive access to a wide array of benefits to help you advance professionally.
We hope you take full advantage of your membership and explore all we have available to help enhance your career. Our
staff stands ready to provide you the support you need to build a thriving business. In other words, your success is our
mission!
Our website kcrar.com, will provide you with information, vital resources, important industry news and market updates.
Consider it your main connection point to KCRAR. We look forward to serving as a partner in your success.

KCRAR & Heartland MLS

11150 Overbrook Road, Suite 100, Leawood, KS 66211
Main phone: 913-661-1600
Main fax: 913-498-0712
Website kcrar.com
Staff Directory kcrar.com/staff
Board of Directors kcrar.com/board-of-directors

Congratulations!
You’re a REALTOR®!
What is a REALTOR®?
A REALTOR® is a real estate professional who is a member of the National
Association of REALTORS® (NAR). Through this membership, REALTORS®
agree to conduct business in accordance with NAR’s Code of Ethics.

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Three-Tier Membership Table of Contents
Members of KCRAR are also members of NAR nar.realtor
as well as the Kansas Association of REALTORS® (KAR)
kansasrealtor.com and/or the Missouri REALTORS® (MR)
missourirealtor.org. Through this three-way agreement
with the national, state and local associations, REALTOR®
Professional Services
Heartland MLS
members gain access to a wider range of resources and Lockboxes & Keys
benefits. Standard Forms & Contracts
Market Reports
Technology Services
R EALTOR® Store

Professional Development
Continuing Education
Code of Ethics &
Professional Development

Involvement
Networking & Events
Volunteer Opportunities
Specialty Groups

Legislative Advocacy

Membership Leadership
KCRAR is a member-led organization, Member Communication
a distinction that ensures your needs and
interests are at the heart of the Association.
A dedicated group of member volunteers make up KCRAR’s Board
of Directors. The Board and KCRAR’s staff receive input and
recommendations from our more than 20 member committees and
advisory groups. This makes member involvement critical to the Consumer Outreach
advancement of KCRAR, and there are many ways to get involved.
Visit kcrar.com/volunteer to learn more.

Industry Resources
& Connections
The Value of your Membership with KCRAR
This guide will highlight the tools and services available to help you Frequently Asked
become more profitable, professional and proficient. Your local
membership benefits, paired with those offered by the state and
Questions
national associations provide you a powerful toolkit to build a solid
real estate career.

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Professional
Services
Valuable tools for
your business
success
Lockboxes & Keys
KCRAR offers a lockbox system available exclusively
to members. Supra iBoxes and keys provide safety and
security for homeowners and facilitate the convenient
showing of listed properties. Call 913-661-1600, ext. 405
if you have questions about Key services or iBoxes. For
assistance with your Supra iBox call 1-877-699-6787, 7
a.m. - 9 p.m. CST.
For information on KCRAR’s Lockbox Allocation program,
visit kcrar.com/key-lockbox-system.
Kansas City Real Estate
Market Reports
Each month, KCRAR releases valuable local real estate
reports that track market activity across the region as
well as within individual counties. KCRAR members
are encouraged to take advantage of these reports for
marketing and presentations. In addition to the monthly
market reports, KCRAR also releases a quarterly market
update video called The Skinny. Watch your inbox for
these resources each month or find them archived at
kcrar.com/statistics.
KCRAR REALTOR® Store
The KCRAR REALTOR® Store is your one-stop destination
for real estate signage, riders, open house tools, flags,
REALTOR® logo items and other marketing tools for your
business. KCRAR members receive exclusive discounts
on all of our store items. Visit the store at KCRAR’s office
in Leawood, or online at store.kcrar.com.
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Heartland
Multiple Listing Service
Heartland MLS is the most accurate resource for
real estate information in the Greater Kansas City
region. This comprehensive database provides up-
to-date information on properties listed and sold by
participants and is the repository for statistical data that
reveals current housing trends in our local market. Call
913-661-1600, ext. 499 for our Matrix Technical Group if
you have questions about your Heartland MLS services.
Standard Forms & Contracts
KCRAR provides a wide range of residential and
commercial real estate forms and contracts as a no-cost
member benefit. Forms are available at kcrar.com as PDF
downloads and in an interactive form-fill format through
online provider FormsRus. A FormsRus subscription is
provided to all KCRAR REALTOR® members. A limited
number of electronic signatures are also available each
month at no cost to KCRAR members. Additionally,
KCRAR forms are available from dotloop and ZipForms.
Technology Services
RE Technology, KCRAR members have an online directory
of real estate-related tech products, with reviews by fellow
brokers and agents who actually use the products. As a
free member benefit, retechnology.com makes it easy for
agents to access product descriptions and reviews while
staying current with the latest technology trends. KCRAR also
offers a turn-key IDX service that allows you to add Heartland
MLS listings to your personal business website. KCRAR
Members also have access to the LifeLine Response Safety
App. More information about this no-cost member benefit
can be found at llresponse.com.
Visit kcrar.com/technology-services for more information.
 Professional
No-Cost Continuing Education
Development
& Professional Development Keeping your career on
KCRAR offers members the opportunity to track through education
receive quality continuing education, both
on-site in KCRAR’s classroom and online, at no cost to & professionalism
members. Your line-up of complimentary classes includes
the CE courses you need for license renewal, as well as a
wide variety of professional development courses to keep you
informed about important industry topics. KCRAR’s CE classes
are accredited for license renewal in both Missouri and Kansas, and are
taught by knowledgeable, experienced instructors to keep you at the top
of your game and increase your expertise. Check our schedule online at
kcrar.com/education for upcoming classes.
Additionally, there is a vast collection of information, courses and material
available to you at learninglibrary.com/realtoruniversity. KCRAR members
are encouraged to visit this site to discover additional resources for learning
and growth.

Code of Ethics and

Professional Standards
KCRAR maintains the highest level of professionalism and follows the NAR
Code of Ethics (COE). Adherence to the COE is monitored through a
Professional Standards process that helps to resolve disputes through ethics
proceedings, mediation and arbitration. We are committed to facilitating fair
and timely resolutions.
Information on these processes can be found at:
kcrar.com/code-of-ethics-and-complaints.
The Code of Ethics is one of the most important features of your membership.
With it, we can continue to treat our clients with the hallmark service that has
made the REALTOR® organization one of the nation’s most respected and
recognized.
All REALTOR® members are required to complete 2½ hours of COE training
every two years. New members must complete their first COE training
within 60 days of membership. If you have any questions regarding this NAR
requirement please contact Debbie Strange at DebbieS@kcrar.com.

2 Ways to Meet the COE Requirement

• Access the online courses at nar.realtor and select Online REALTOR®
Ethics Training, then click on New Member Code of Ethics Orientation.
You will need your National REALTOR® Database (NRDS) number.
• Complete the KCRAR Continuing Education Class called Behave
Yourself. It is also offered by most online schools with CE credit available
for both Kansas and Missouri.

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Professional PROFESSIONAL
Development COURTESIES
A GUIDE FOR REALTORS®
In addition to subscribing to the highest standards of the
REALTOR® Code of Ethics, KCRAR members embrace the ideals
of courteous and gracious behavior, especially during interactions
with colleagues. Please keep these courtesies in mind as part of
your daily business practices. The full list of professional courtesies
can be found at kcrar.com/professional-courtesies.

Prepare for Showings

1 • When asking about a property or when talking with another REALTOR®,
always identify yourself as a REALTOR®.
• Don’t show any property without an appointment. This includes vacant and
newly constructed properties.

Showing the Property

2 •P
 unctuality and courtesy go hand-in-hand. Call the listing firm or co-op if you
are running early, late or need to cancel your appointment.
•
Never allow buyers to enter property unaccompanied. When showing
property to buyers with children, be sure children are supervised at all times.
•A
 lways leave your business card.

After the Showing

3 • Make sure the house is left the way you found it. Check heating and cooling
controls. Be sure to turn off the lights, shut the windows and lock the doors.
• Reply to feedback requests in a timely manner. Report to the listing agent any
inaccurate listing information and anything that appears wrong with the property.

Presenting the Offer

• The selling agent should deliver the offer to purchase along with the earnest
money to the listing agent in a timely manner.
• The listing agent should explain all details of the terms of the offer to the
seller and present a “Seller’s Net Proceeds” when presenting all offers and
counter-offers.

After the Sale

5 • Listing and selling agents should keep each other informed of any problems
or complications in a timely manner. Remain as cooperative liaisons between
the seller and buyer to ensure a smooth settlement.

See more on professional courtesies at kcrar.com/professional-courtesies.

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Networking and Events
Get Involved
Building your
KCRAR offers a variety of events and networking opportunities
for members. Our annual Recharge Technology & Real Estate professional network to
Conference features educational sessions and industry- boost your business
leading keynote speakers to help REALTORS® stay up to
date on the latest trends and technology for the real estate
industry. Other KCRAR events include Rock the Block, the
annual Holiday Party, Installation and Awards event, the
annual Party and Auction benefiting RPAC, as well as other
networking activities throughout our REALTOR® Community.
Expand your network – grow your business. Come see
what is happening now at kcrar.com/events.

Volunteer Opportunities
KCRAR offers an abundance of volunteer opportunities for members to have a hand in
shaping the association’s programs, products and services. We encourage members to
participate by joining a committee or advisory group. Whether you are passionate about
government affairs, education, networking, professional standards, fundraising, technology
or any other special interest, we’ll help you find a committee where you can make a
difference. Committee sign-ups occur each October. To see a list of all our committees,
please visit kcrar.com/volunteer.

Specialty Groups

Young Professionals Network of Kansas City

KCRAR’s Young Professionals Network (YPN/KC) is a network of career-minded real
estate professionals who want to engage, empower and educate the next generation of
REALTORS®. As advocates for young REALTORS®, YPN/KC strives to be an ambassadors
for the industry through leadership development, networking opportunities and community
volunteerism. All KCRAR members are welcome – their motto says it all: “Young is an
Attitude, not an Age.” Learn more at kcrar.com/ypnkc.

KCRAR Commercial
KCRAR Commercial is one of the largest and most active local commercial real estate trade
organizations. This growing network serves both REALTOR® and non-REALTOR® affiliated
commercial brokers throughout the Greater Kansas City region. By remaining focused on
education, legislative advocacy, and fostering cooperation and growth, KCRAR Commercial
members are more informed, more involved and better positioned to serve the needs of their
clients and their brokerage community.
KCRAR Commercial memberships provide a wide range of programs, products and
services designed to benefit you, your clients, your industry and your bottom line. For more
information go to kcrar.com/kcrarcommercial.

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Legislative KCRAR members believe that REALTORS® have a role
to play in every community. We also believe that home

Advocacy ownership and the ownership of commercial properties

positively impacts neighborhoods, communities and the
economic stability of the Greater Kansas City region.
Fighting for your
KCRAR has designated staff who oversee legislative
business and advocacy for Kansas and Missouri as well as committees
property owner of well-informed REALTOR® members who work locally
riights to protect your business and ensure your voice is heard.
Through the work of these individuals, we are able stay
on top of an industry that sees constant legislative and
regulatory changes that can negatively impact your
success. By going to bat for you, we help prevent rising
costs of doing business and tear down barriers to
property ownership.

HOW WE ARE WORKING FOR YOU

In addition to KCRAR’s local legislative work, we also team with KAR, MR

and NAR to achieve even greater results. By taking on an active role in public
policy, building relationships with elected officials and raising funds through
the REALTORS® Political Action Committee (RPAC) we are able to advocate
LOCAL LEGISLATION for REALTOR® and home owner rights at the local, state and national levels.

REALTOR® Action Center

As the voice for real estate in the Kansas City region, it is the responsibility of
KCRAR and our members to remain vigilant in the affairs of the government.
When informed REALTORS® speak their minds, lawmakers listen. Join us as
we continue to protect your livelihood and the rights of home owners.
Join the REALTOR® Action Center online and download the mobile app
to stay up to date on issues that affect your business and your clients at
realtoractioncenter.com.
STATE LEGISLATION
Also, watch your inbox for special Call for Action requests which allow you to
easily make your voice heard by local legislators.

REALTORS® Political Action

Committee
The REALTORS® Political Action Committee is
dedicated to protecting private property rights and
REALTORS’® interests in the legislative arena. In
addition, RPAC supports political candidates at the local, state and national
level who understand the issues of importance to REALTORS®, especially
property rights. Choose to invest in RPAC. Consider it an investment in your
business.
NATIONAL LEGISLATION Contributions are not deductible for income tax purposes. Contributions to RPAC are voluntary and are used for political purposes.
You may refuse to contribute without reprisal and the National Association of REALTORS or any of its state associations or local boards
®

will not favor or disfavor any member because of the amount contributed. 70% of each contribution is used by your state PAC to
support state and local political candidates. Until your state PAC reaches its RPAC goal 30% is sent to National RPAC to support
federal candidates and is charged against your limits under 2 U.S.C. 441a; after the state PAC reaches its RPAC goal it may elect to
retain your entire contribution for use in supporting state and local candidates.

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No matter how you like to receive information, KCRAR is
here to help you stay informed – in print, by email, on our Get
website and through social media. Stay connected with
KCRAR for the latest news and resources. Connected
Keeping you
KCRAR Website informed and
KCRAR’s website, kcrar.com, is your one-stop ahead of the
resource for REALTOR® tools and information. Here curve
you will find current education and event schedules,
Kansas City housing statistics, information on license
renewal, sign ordinances, legislative news, links to
industry sites and much more.
In our Members Only section, you will have access to
KCRAR’s real estate forms and contracts. You can also
sign up for KCRAR and Heartland MLS classes and
events, pay for services/fees, print receipts and view or
update your membership record.

ResourceKC.com
Resource KC, is KCRAR’s blog, and the place to
turn to for all the latest industry news and current
events. Stay on top of the latest news and events at
resourcekc.com.

Resource KC Report
KCRAR’s email newsletter, Resource KC Report, is
delivered directly to your inbox each month to keep you
up-to-date on the latest member news.

Social Media

We invite you to connect with KCRAR and Heartland

MLS on Facebook. Like us today to receive the most
current updates. Find us here:
facebook.com/kcrar
facebook.com/ypnkc

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Consumer The local real estate market makes headlines and KCRAR is working
on your behalf to develop and maintain important connections with the
media. Through our consumer outreach efforts, we have the opportunity
Outreach/Media to inform the public about the local market, legislative topics and other
real estate related news.

Relations
Throughout the year, KCRAR and NAR promote the advantages of
working with a REALTOR® and the benefits of home ownership through
local and national marketing campaigns. In 2017, KCRAR is investing in a
greatly enhanced consumer marketing campaign to promote the importance
of the work you do. As a result of this campaign, the public will see REALTOR®
advertising on local television stations, as well as digital and print media outlets.
KCRAR also secures opportunities to provide articles to local media outlets such as the
Kansas City Star, featuring local market updates, buyer and seller tips, and other relevant
industry news – all of which promote the importance of working with a local REALTOR®.

Industry Resources NAR’s REALTOR Benefits® Program

& Connections As a REALTOR®, you have access to NAR’s REALTOR
Benefits® Program. This program provides unique value-
added offers and savings on the products and services
More sites from NAR to help your business, you use every day. For a full roster of partners, visit
nar.realtor/programs/realtor-benefits-program
just use your NRDS# to login!
House Logic houselogic.com
Real Estate Today Radio retradio.com
Public Advocacy Campaign nar.realtor/consumer-advertising-campaign
Designations & Certifications realtoru.com
Earn Rewards (MVP) mvp.realtor.org
Credit Union realtorsfcu.org
Market & Economy Research nar.realtor/research-and-statistics
Tech Business Integration Help crt.blogs.realtor.org/
Conferences & Education nar.realtor
REALTOR® Store store.realtor.org
REALTORS® Insurance Marketplace realtorsinsurancemarketplace.com
REALTOR® Safety Resources nar.realtor.org/topics/realtor-safety
REALTORS Property Resource® narrpr.com
REALTOR® University Learning Library nar.realtor/library
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Associations
Who to
National Association of REALTORS
Call When
®
nar.realtor
800-874-6500

Kansas Association of REALTORS®

kansasrealtor.com
You Have
800-366-0069

Missouri REALTORS®
Questions
missourirealtor.org
800-403-0101

Kansas City Regional Association of REALTORS®

kcrar.com
913-661-1600

Real Estate Commissions

Kansas Real Estate Commission
krec.ks.gov
785-296-3411
Legal
Missouri Real Estate Commission
pr.mo.gov/realestate.asp
573-751-2628 Kansas Hotline (Subscription required)
Monday–Friday 10 a.m. – Noon or 2 p.m. – 4 p.m.
913-299-2009
Services
Missouri Legal Line for MR Members
Monday–Friday 9 a.m. – Noon or 1 p.m. – 4 p.m.
Heartland MLS 573-447-5278
matrix.heartlandmls.com
913-661-1600 HUD Fair Housing
SUPRA Key Services hud.gov
supraekey.com
877-699-6787
Ethics Complaint & Arbitration Request Forms
kcrar.com/code-of-ethics-and-complaints
Supra (Key Information Manager)
If you have any additional questions regarding arbitration requests, please
KIM Voice/ KIM Web for Access Codes contact Debbie Strange at DebbieS@kcrar.com.
supraekey.com
888-968-4032

FormsRus Support
formsrus.com
408-947-2107
Appraiser Sites
Dotloop Support
dotloop.com Clay County Assessor
513-257-0552 claycountymo.gov/assessor
REALTORS Property Resource (RPR)
®
Jackson County Appraiser Site
narrpr.com
jacksongov.org/assessment
LifeLine Response Enterprise App Support Johnson County AIMS Site
llresponse.com aims.jocogov.org

Member Rosters Johnson County Appraiser Site

land.jocogov.org

KCRAR Affiliate Member Roster Platte County GIS

kcrar.com/affiliate-member-directory co.platte.mo.us

KCRAR REALTOR Member Roster

®
Douglas County Appraiser Site
kcrealtorlink.com douglascountyks.org/depts/appraiser
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 Thank You

We value your membership and are proud to be a partner in your business. Together,
we can make the dream of home ownership a reality.

KCRAR Mission:
To advocate for REALTOR® members, to advance the professionalism, integrity and
competency of our members, and to promote private property rights.

KCRAR & Heartland MLS

11150 Overbrook Road, Suite 100 Leawood, KS 66211
Phone: 913-661-1600
Fax: 913-498-1110
kcrar.com