RISK MANAGEMENT PLAN

RISK MANAGEMENT PLAN

GROUP ASSIGNMENT
HRT 213 - ONA
ROHENIE RAMAISCHRAND, ROCIO CORREA, RICHARD BEAUCHESNE,
YAKAIRA MARTINEZ AND CHARMAE REYES

INSTRUCTOR: COLIN BARTLEY

RISK MANAGEMENT

RISK ASSESSMENT

1.A

Duty of care Who owns duty of care and why

Client Follow the procedure, meet the requirements for RFP, Safety

Students working on Safety, Communication prior and on the day of the event/ team
the event support

Vendors Safety, meet their expectations, guidance

Guest/Attendees Safety, guidance, meet their expectations

1.B

Torts Prevention Techniques

Battery ● Insurance

Assault ● Staff training

● Use of waivers, disclaimers and releases
Deceit
● Standard operating procedures
Conversion

1.C

Contract Details

● To the School ● Booking the place and time

● Type of event, purpose.
● Unilateral

● Outside ● Insuring cost, liability, pick up time/drop off time.

Vendors ● Bilateral

● Food and ● BEO’s, what to order

Beverage ● Delivery / Pick up, Time
● Unilateral

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1.D

Legal Acts Why

Accessibility For people with disabilities

Privacy To handle personal information related to guest

Consumer Take action if you are not satisfied with a product or service.
Protection

1.E

Insurance Why

General Business ● Protects employees, your business

and students

Liability Insurance ● Protects against injuries to guests

or damages
● Can cover defence cost in case of
lawsuit

Event Cancellation Insurance ● Protects against loss of revenue in

the event of power failure or
natural disasters
● Covers extra expenses in case of
event relocation or any extra steps
to keep the event on schedule

1.F

A. What are we trying to accomplish?

Our goal is to have a successful event, gain reputation and exceed the guests
and clients expectations. We also want to provide safety to our attendees and
clients.

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B. What might affect us? Rank each possibility with 3 as the lowest 6 as medium and
9 as High .

Item Likely Impact Total

Food 6 9 15

Medical 3 6 9

Personal Attacks 3 3 6

Reputation 6 9 15

Loss of 3 9 12
Power/Water/Communication

Alcohol 6 9 15

Drugs 3 9 12

Fire 3 9 12

Natural Disaster 6 6 12

Smoking 6 9 15

C. Which Items from above are the most important?

Food, Reputation, Alcohol and Smoking.

D. What Should we do about the most important items?

FOOD

PREVENT:
● Avoid cross contamination
● Have emergency contacts on hand
● Allergy alerts
● Food and safety license
● Email survey to vendors to make sure they don’t have food allergies

IF IT HAPPENS:
● Contact 911
● Have epipen ready
● First Aid Team
● Contact Health and Safety
● Determine source

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RISK MANAGEMENT

ALCOHOL

PREVENT:
● Security
● Train student to make sure nothing happens
● Avoid serving alcohol
● Staff (event students) walking around to make sure no alcohol is on venue

IF IT HAPPENS:
● Get security to escort person off of the event venue
● Make sure the person get safe to home
● Contact family members
● Call 911

SMOKING

PREVENT:
● Signage
● Smoking Sensors
● Designated Smoking Areas - Outside
● Student Conduct / Student Knowledge

IF IT HAPPENS:
● Get security to escort person off of the event venue
● Student Suspension
● Call 911 if illegal substance
● Possible jail time
● Call Guardian

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REPUTATION

PREVENT:
● Better than the year before
● Plan for all occurrences
● Event is a Priority
● Protect students and their education
● Make success happen / work as a team

IF IT HAPPENS:
● Immediate reaction
● Could give our event a bad name
● Could give Humber a bad name
● Discussion with Client
● Protect name at all costs

E. Post Analysis what we did and how did it work?

● Food: There was no issues but we missed signage for Food and
Beverage. We want to improved signage for next year, have better
trained staff for the next event and make sure everyone is following
Food and Safety procedures.

● Alcohol: ​We didn’t have signage for alcohol but we had staff
walking around to make sure no alcohol was on the venue site.

● Smoking: No one was smoking in the building as there were a lot of

staff on site, Students probably know they can not smoke in campus.

● Reputation: The event was successful, got good feedback from

clients and attendees. We are expecting to do better next time.

F. Getting Ready for the next time

● Be better on the next event.
● Have trained staffs, crowd control, security on the site for safety.

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1.G

Committees Why

Crisis ,Emergency and Disaster ● In case of food poisoning, and

death.
● We need first aid, in case of natural
disasters.

Recovery ● In case of property damages, we

need a clean up team.

1.H

Position Responsibilities

Executive Chair / Trainer A, B, I

Vice Chair A, B, I

Communication Officer/ Documentation A, I

Treasurer A

Promotions Chair/ Marketing, Social Media A, I

and Vendors

Logistic Chair / F&B, Decor and A

Entertainment

Client A, B, C, D, E,

1.I

Communication and Training Push/Pull/Interactive

Attendees Interactive: Social Media and phone calls

Vendors Interactive: Use of email, phone and face

to face interactions for feedback

Event Staff Interactive: Use of email, phone and face

to face interaction