SUSTAINABILITY

REPORT 2014
THINKING AHEAD – MOVING FORWARD
2 3

4 FOREWORD MAIN BOARD

6 OUR CORPORATE DNA

8 UNDER THE SIGN OF THE WILD GEESE

10 PRODUCTS & SERVICES

12 INDUSTRY SOLUTIONS

14 ECONOMY

30 ECOLOGY

CONTENTS 38 SOCIAL ISSUES

4 5
Juergen Burger, Manfred Fischer, Jost Hellmann, Klaus Hellmann, Karl Engelhard, Roger Haeussler, Carsten
Fuhlendorf und Mark Hellmann
T he year 2014 saw the continuation of a trend
that appears to have continuously accompa-
nied the world economy since the financial crisis of
2007: present yet low growth levels. Initially pre-
dicted at 2.8 percent by economic pundits, in the
end the actual growth in 2014 was 2.6 percent.
Taking the optimistic view, the world economy
thus recovered from the more recent setbacks
steadily, but this recovery is too slow. This pattern
seems to be taking hold.
Perceived in global market dimensions, volati-
lity strongly influenced conditions for companies.
Increased customer expectations and high-level
cost pressure engendered by the global markets
lead to dependability and demand fluctuations
in product spectrums and trade volumes. The
scenario could be dubbed, “perceived insecurity”
the causes of which were many. China, as one of
the driving forces in the world economy was also
not capable of stabilizing sustainably as had been
expected in 2014. All of this held consequences
FOREWORD
for the logistics industry and thus also for Hell-
mann Worldwide Logistics.
MAIN BOARD
Even though the preconditions could have
been better, we achieved an increase in turno-
ver of 6.1 percent to 3.00 billion euro following
exchange rate adjustment. In this development,
Europe remains our core region for economic suc-
cess, although the remaining regions of the world
are continuously expanding their contribution to
our increased turnover. ASIA and OMEA were our
internal growth drivers on 2014, while AMERI-
CAS fell slightly behind the growth expected due
to inhibiting margin pressures and the focus on
customer care for existing customers. Land, sea,
air - in this ranking, our modes of transport also
remained unchanged in 2014 and with great
satisfaction we noted further growth in our, still
young Contract Logistics service, which achieved
a revenue share of 5.6 percent.
The company’s successes may have been smal-
ler than expected in some places in 2014 but they
are noticeably present. This success is coupled with
a responsibility for society and the environment, of
which our company has been conscious for many
years. Logistics competence combined with social
economic and ecological sustainability remains
Hellmann Worldwide Logistics’ success model.||
Main Board
 6 7
OUR
CORPORATE DNA
F A
First, People First
A t Hellmann, we create and
support a pleasant, stimulating
and challenging work environment,
which attracts good employees
and retains and promotes them.
We encourage our employees to
develop their talents in an atmos-
phere of mutual respect and trust,
through training, remuneration
and recognition. Our employees
are significantly responsible for our
success: They define how our custo-
mers perceive our company. They
directly influence customer satisfac-
tion, enthusiasm and loyalty – and
we are aware of that!
All About The
Customer, Always
W e constantly strive to find
ways to expand and improve
our services in order to surpass our
customers’ requirements and expec-
tations. We endeavor to provide our
customers all over the world with
the knowledge and experience they
really require. We achieve this by lis-
tening to them and taking the time
to become better acquainted with
them, thereby learning to under-
stand them. We are very proud that
our customers form the focal point
of our business and that we conti-
nually remind ourselves that all our
activities are carried out with our
customers foremost in our minds.
M I
Making It Work
Better, Everyday
W e continuously improve our
organizational agility and
our operative performance through
business processes with high qua-
lity standards. We use every oppor-
tunity to reduce costs by improving
productivity and maintaining excel-
lent relationships with our suppliers.
In so doing, we not only positively
influence our own results but also
improve the value-added chain for
our customers.
Innovation And
Entrepreneurship
A t Hellmann, we encourage cre-
ativity, innovation and entre-
preneurship in all areas, thereby
creating an environment in which
risks are permitted. We encourage
all employees to develop unconven-
tional ideas and to advance in adap-
ting our services to our customers’
wishes, resolutely in order to thus
meet our customers’ ever-changing
expectations and requirements.
L Y
Live Sustainability
W e at Hellmann value a service
range based on economical,
ecologic and social sustainability
that creates opportunities for future
generations. We are responsible for
the people, society and the environ-
ment in all our areas of business and
we act accordingly. It is these prin-
ciples of sustainable development
that help us secure the future of our
family business.
You And Me!
W e set ourselves new goals
and challenges every day.
Irrespective of whether regarding
goods to be delivered successfully
and punctually at destination, a
particular work process undergo-
ing change or new concepts in the
development phase – “You And
Me” make it possible. “You And
Me” stands for mutual responsibi-
lity. A responsibility that bolsters us
in times, in which we have to rely
on each other and, where neces-
sary, gives us the impulse to support
others and work together enthusi-
astically.
8 9
H ave you ever had the opportunity to observe
the v-shaped formation of a flock of wild
geese? This formation is a phenomenal illustration
of science and cooperation. None of these birds
could survive such a journey alone. The wild geese
UNDER THE SIGN OF THE
WILD GEESE
plan their flights down to minutest detail. They can
estimate the risks involved in the journey and have
excellent communication skills and perfect coor-
dination. Added to which, they remain faithful to
each other for life and have a highly developed
sense of responsibility. We are convinced that
these characteristics make excellent logistics ser-
vice providers. The wild geese mirror the virtues of
our family business and illustrate the reasons for
our success. Familiarity in partnership and long-
term business relationships, mutual responsibility,
flexibility, innovation and excellent communication-
in short: a trademark that suits us.
10
General Cargo, Direct Load and
Hellmann East Europe
We are among the leading mid-sized groupage
forwarders in Germany and Europe. As a member
of System Alliance and System Alliance Europe, we
belong to a general cargo network, cooperating
with other logistics companies. We deliver part and
full load consignments quickly and safely door to
door. Hellmann East Europe also facilitates us in
expanding this service to include the CIS Countries.
Courier Service, Express Service,
Parcel Service and Night Star Express
Our courier express parcel services offer customized
solutions for all time-critical consignments. Whether
with the Courier Service, Express Service in the Sys-
tem-Plus alliance, the parcel service within the DPD
association or Night Star express for urgent overnight
consignments, we offer comprehensive services
with the help of our strategic partners and deliver
Germany-wide and internationally, safely and
reliably.
PRODUCTS & SERVICES
Rail Solutions
Hellmann Worldwide Logistics relies on rail services
throughout Germany and Europe and thanks to
our product, Rail Eurasia, beyond the continental
boundaries as far as China. We transport goods
reliably, punctually and sustainably by rail, thus pro-
tecting the environment. To complement the rail ser-
vices between dispatch and destination stations, we
also organize and pre and post transport processing.
Academy, Consulting, Safety and
Security and EUROS (Insurances)
The Hellmann Academy is the point of contact for
employee and management development. Consul-
ting Security and Safety advises on all questions from
waste and environmental management, work safe-
ty and occupational physicians, hazardous goods
management, fire protection and much more. The
EUROS insurance service is specialized in brokering
personal and general insurance especially in the
commercial sector.
Air Freight, Sea Freight and Sea-Air
Our Air Freight specialists offer individual solutions
within a global network of carriers and service provi-
ders. Years of experience and partnerships with lea-
ding shipping companies mean that our Sea Freight
experts offer highly efficient cargo transportation
by sea. Sea-Air service is the ideal combination of
economy and speed, at up to 80% faster than sea
freight and less costly than airfreight.
eCommerce
The complex requirements on the dynamic e-com-
merce market demand a strong and competent
partner. As a part of Hellmann Worldwide Logistics,
Hellmann eCommerce offers professional solu-
tions for all e-business areas – from online shops to
middleware, payment solutions and customer care
to warehousing. We realize multi-channel strategies
and connect the desired sales channels with one
another.
11
Contract Logistics
In a world of growing expectations from manufac-
turers, retailers and consumers, innovative concepts
and solutions are important factors in securing and
expanding market shares. That is why we accom-
pany our customers along their entire value-added
process. From the first idea on paper to the goal-ori-
ented implementation, Hellmann analyzes each and
every step of the logistics chain from the supplier to
the customer.
HPM (Recycling)
und PCO (IT Solutions)
HPM supports product responsibility implementa-
tion, the establishment of environment manage-
ment systems as well as the optimization of material
flows. As a certified specialist waste disposal service,
we offer high-quality individual solutions. PCO pro-
vides a customer-oriented and holistic combination
of consulting, care and services for all IT-supported
business and logistics processes.
12 13

Agricultural Logistics Hi-Tech Logistics

Whether project, procurement or distribution logistics are High-tech products are in good hands with us. Our
required, our professionals have the know-how and the specialized teams create extremely efficient delivery
appropriate logistics solutions for the agriculture sector. chains and offer holistic solutions.

Automotive Logistics Hospital Logistics

As automotive specialists, we offer individual solutions Efficient process management and unique know-how
for complex logistics requirements in procuring pro- allow us to optimize organizational structures in hos-
duction and replacement parts. pitals the world over.

Chemical Logistics Marine Solutions

The chemical industry demands specialist logistics solutions Our customized products fulfill the requirements of
when it comes to handling and transporting hazardous goods. time-sensitive consignments for shipping companies,
Hellmann provides these solutions successfully worldwide. shipyards, chandleries and their suppliers.

Cruise Logistics Perishable Logistics

We create special supply-chain solutions for cruise Whether for flowers or foodstuffs – we are at our
fleet requirements and serve all parts of the supply customers’ side from origin to destination. All logistics
chain itself. solutions from one source!

Fashion Logistics Project Cargo

We offer certified processes, tailored and integrative Through systematic organization and innovative solu-
IT-tools as well as additional value-added services for tions, we offer optimal project logistics for the mining
the fashion industry. and energy, construction, oil and gas industries.

Fast Moving Consumer Goods Public Private Partnership

We understand the requirements within the supply Hellmann has conducted apparel management ope-
chain of fast-moving consumer goods and can thus rations in public private partnership with the alliance,
turn challenges into opportunities. Lion Apparel Inc., since 2002.

Healthcare Logistics Renewable Energy

Perfectly fitting concepts for transport management, Renewable energy sources are the future. We recog-
warehousing and packaging allow us to meet the nized this early on and developed our own industry
exacting requirements of the healthcare industry. solutions for wind, solar, and bio-energy.

INDUSTRY SOLUTIONS
FACTS & FIGURES

ECONOMY
16 17

???, ???

OUR EMPLOYEES
12,872EMPLOYEES IN TOTAL

EMPLOYEES IN EUROPE EMPLOYEES AMERICAS

»Our employees are the cornerstones of our business. Our economic
2012 5,819 2012 1,879
success is not least due to their commitment and dedication.« 2013 6,570 2013 1,964
2014 7,241 2014 2,082

I n the year 2014 our employee numbers rose

worldwide by 10.2 per cent. Thus the total num-
ber of employees at Hellmann Worldwide Logi-
development throughout the world. Various trai-
ning programs enable us to deploy our employees’
individual potential for the overall success of the
EMPLOYEES IN OMEA EMPLOYEES ASIA

stics reached 12,872. In Germany, the number of company. || Stefan Wimmer 2012 820 2012 2,218
employees rose slightly by 1.9 per cent up to total 2013 931 2013 2,218
4,744 employees. Due to the business develop-
2014 981 2014 2,568
ment in our foreign national companies, we can
also report a remarkable growth in staff of 15.6
per cent, which now corresponds to 8,128 emplo-
yees. In Europe we counted a staff of 7,241 in the EMPLOYEES IN TOTAL
past business year, in Asia 2,568, in the Ameri-
cas Region 2,082 and in the OMEA 981 emplo- 2012 10,735
yees. Irrespective of the country, one of our core 2013 11,683
tasks is to foster and require continuous employee 2014 12,872
18 19

3.00
TOTAL REVENUE IN BN. €
DEVELOPMENT OF THE
BUSINESS GROUP
REVENUE PERCENTAGES REVENUE OF THE DIVISIONS

45+55+K 54+46+K
NATIONAL AND INTERNATIONAL IN MILLION €

NATIONAL INTERNATIONAL
AIR FREIGHT

SEA FREIGHT
7751=
959=
655.0
808.6 T he world economies’ positive growth trend of
the last quarter in 2013 continued into 2014
leading to a growth of 2.6 per cent. Our company
In spite of over capacities in Sea Freight that led
to rate fluctuations, the turnover increased by 9.7
per cent and the transport volume (in TEU) gained
ROAD
1000= 845.4
MISCELLANEOUS
814= 689.0 was able to increase our total turnover by 6.1 per by 13.3 per cent. A similar upsurge in Air Freight
45.5 54.5 cent to almost 3 billion Euro. With the exception of carrier capacities in 2014 led to margin pressures
the Region AMCS, where we saw a slight decrease despite growth in volume. Albeit this development,
REVENUE PERCENTAGES TOTAL REVENUE in turnover (-0.4 per cent), all regions were able to the turnover increased by 5.2 per cent and the
OF THE REGIONS IN BILLION €

60+40K 17+83+K 9+91K 13+87K

strengthen their turnover substantially. The growth volume by 10.5 per cent. The expansion and the
2012 8900= 2.67 engines were the Regions ASIA and OMEA. Europe acquisition of new clients within Contract Logistics
EUROPA AMERICAS OMEA ASIA
2013 9533= 2.86 remains the strongest region with 60.4 per cent, led to an increase of 16.9 per cent. Road Freight
followed by AMCS (16.6 per cent), ASIA (13.0 per registered a solid growth in volume (11.1 per cent),
2014 1000= 3.00
cent) and OMEA (10.0 per cent). Land Transport consignments (5.8 per cent) and turnover (5.0 per
60.4 16.6 10.0 13.0
continues to be our strongest product with a rela- cent) supported by a strong development in Eas-
tive share of 28.2 per cent, followed by Sea Freight tern Europe. || Jost & Klaus Hellmann
REVENUE PERCENTAGES at 27.0 per cent and Air Freight with 21.8 per cent.
OF THE DIVISIONS

22+78K 26+74K 28+72K 23+77K

The positive focus on the industry solutions with
regard to CLC gained a turnover share of 5.6 per
AIR SEA MISCEL-
FREIGHT FREIGHT ROAD LANEOUS cent. All products were able to generate a turnover
increases the outperform the dedicated markets.
21.8 27.0 28.2 23.0
20 21

THE REGION EUROPE

(LAND TRANSPORT)
6,645,191 ROAD TONNAGE

ROAD TRANSPORTS ROAD REVENUE IN MILLION €

84+16+K 94+6K 1000K

»Consignment and tonnage growth as well as partner network expan-
2012 9093= 691.1
sion characterize European land transport.« 2012 2013 2014 2013 9730= 768.7
2014 1000= 795.2
15,144,454 16,958,269 17,942,614

In 2014, our European Land Transport again

demonstrated increased growth rates over the ROAD TONNAGE MISCELLANEOUS REVENUES IN MILLION €

73+270K 90+10K 100K

previous year. The expansion of our activities in
Germany as well as the strong growth in Euro- 2012 6434= 353.9
pean road transports reveal outstanding growth 2012 2013 2014 2013 9376= 515.7
rates in shipment numbers and tonnage. Our
2014 1000= 551.9
route-development and new partner networks
4,869,011 5,996,418 6,645,191
in Scandinavia contributed to this positive trend.
The revenue rates, however, did not come up to
our expectations. Here, we need to take appropri-
ate action as soon as possible to achieve revenue
rates that match the increased volume rates. ||
Hartmut Krehenbrink
22 23

196,370
AIR FREIGHT CONSIGNMENTS
THE REGION EUROPE
(AIR AND SEA FREIGHT)
AIR FREIGHT REVENUE
AIR FREIGHT CONSIGNMENTS

95+5K 94+6K 96+4K

IN MILLION €
»Outperforming the market with a solid execution«
2012 7573= 196.9
2012 2013 2014 2013 7334= 190.7
2014 7327= 190.5
195,743 193,229 196,370 2 014 was a good year for the European air and
sea freight division. With a volume increase of
21,1 per cent the organization continued to grow.
recorded a revenue growth of 6.9 per cent to
EUR 463.1 Mio. This counts especially for sea­
freight with a 12.6 per cent growth (currency
SEA FREIGHT REVENUE The main contributor in 2014 was the sea freight adjusted). Profitability and productivity could be
AIR FREIGHT TONNAGE

50+50K 53+47K 61+39K

IN MILLION €
division surpassing the strong performance of the improved, which was another important key to
2012 8007= 216.2 previous year with a further TEU growth of 23.5 success. Maintaining this trend despite the per-
2012 2013 2014 2013 8903= 240.4 per cent. The airfreight division also exceeded the sistently difficult economic climate in Europe is
market trend and reported a tonnage gain of 9.0%. the main task in 2015. But we are sure that our
2014 1000= 272.6
teams are well prepared to take up this challenge.
119,484 128,836 140,455
One pillar of this successful business develop- || Jens Tarnowski
ment was a steady performance in most of the
SEA FREIGHT TEUS countries as well as a continuous improvement

53+47K 64+36K 79+21K

process headed by regional functions. They exe-
cuted the corporate strategy and supported our
2012 2013 2014 expansion by adding substantial new business to
the existing customer portfolio. As a result, we
167,795 202,837 250,444
24 25

THE REGION AMERICAS

232,528AIR FREIGHT TONNAGE

AIR FREIGHT REVENUE

AIR FREIGHT CONSIGNMENTS

76+24K 72+28K 72+28K

IN MILLION €
»Care for existing customers forms the basis of solid growth.«
2012 6919= 179.0
2012 2013 2014 2013 6119= 159.1
2014 6080= 158.1
155,780 148,501 148,521
2 014 was a difficult year for the Americas and
more specifically for North America. Keeping
our focus on maintaining our existing customers
The focus for 2015 remains on maintaining our
strong relationship with existing customers and
growing from there, while controlling costs to SEA FREIGHT REVENUE
AIR FREIGHT TONNAGE

100K 83+170K 96+4K

IN MILLION €
while seeking new opportunities, we were suc- improve profitability. || Roger Häussler
cessful in maintaining consignments at similar 2012 1000= 272.3
levels to 2013 and saw an increase in airfreight 2012 2013 2014 2013 9148= 249.4
consignment size, generating a 16.8% increase
2014 9016= 245.8
in tonnage although there was a 2% decline in
241,389 199,166 232,528
TEUS. However, pricing pressure is continuous, so
even with the recovery in tonnage and only small
decline in TEUS we were not able to grow tur- SEA FREIGHT TEUS MISCELLANEOUS REVENUES IN MILLION €

63+37K 67+33K 66+34K

nover effectively, remaining consistent at 498 mil-
lion Euros, a 0.4% reduction - currency adjusted. 2012 1000= 109.6
2012 2013 2014 2013 9945= 109.0
2014 8642= 94.2
199,259 212,196 207,856
26 27

113,924 SEA FREIGHT TEUS

THE REGION OMEA (OCEANIA,
MIDDLE EAST, AFRICA)
AIR FREIGHT REVENUE
AIR FREIGHT CONSIGNMENTS

T
27+73K 29+71K 30+70K
IN MILLION € he growth in the OMEA region continued in 2014, nal systems and processes to ensure service reliability.
highlighted by turnover exceeding EUR 300 mil- In Africa our South Africa branches had a solid year
2012 2708= 70.7
lion – meaning a 12.1 % increase from 2013 (cur- in a very difficult market with a major contribution
2012 2013 2014 2013 2808= 73.3
rency adjusted). Sea freight, Airfreight, and Contract made by the Sea freight product, Project cargo, and
2014 2885= 75.3
Logistics all grew and contributed to the overall result. trans-border trucking services. Major developments
55,679 60,306 62,718 In the UAE we continued to expand our Automo- in our Trade Finance service to customers allowed us
tive and Healthcare contract logistics and distribution to support the logistics business. Significant process
SEA FREIGHT REVENUE services by renewing contracts with major customers improvements were made in our Perishables opera-
AIR FREIGHT TONNAGE

18+82K 18K
16+84K 19K
19+81K
IN MILLION €
in these fields and adding warehouse space for new tion while the market itself declined in 2014. New
2012 4537= 123.7 customers. Elsewhere in the Middle East, we had a client growth in Zambia lead to an excellent result in
2012 2013 2014 2013 5223= 142.4 prosperous year in Kuwait and in Saudi Arabia we this emerging market and we established operations
had our first full year of operations in 2014. in Tanzania in 2014 while remaining stable in Mauri-
2014 5590= 152.4
tius and Madagascar. || James Gootee
44,895 47,130 46,651
The established markets of Australia and New Zealand
which contribute 40% of the overall region turnover
SEA FREIGHT TEUS MISCELLANEOUS REVENUES IN MILLION € showed above market air freight growth thanks to

30+70K 35+65K 36+64K

the Perishable and Healthcare industry sectors. Sea
2012 5574= 61.1 freight growth came from the important region of
2012 2013 2014 2013 6021= 65.7 Asia. Contract Logistics in these markets gained
2014 6688= 72.9 valuable new business in 2014 particularly in the
93,601 110,130 113,924 consumer goods sector and we enhanced operatio-
28 29

THE REGION ASIA

316,060 SEA FREIGHT TEUS

AIR FREIGHT REVENUE

AIR FREIGHT CONSIGNMENTS

94+6K 91+9K 100K

IN MILLION €
»Asia is still a great market with potential for growth.«
2012 1000= 261.0
2012 2013 2014 2013 7877= 205.6
2014 8850= 231.0

In 2014, a slow economic recovery in Europe affec-

ted Asia’s trade with the region, however in spite
of this, Asia’s growth rate remained strong with a
the market as a whole. Overall, airfreight revenues
increased by 12.2 percent on a regional basis. 193,981 187,503 205,068

13.1 percent increase in revenues year-on-year. This Customs brokerage revenues, driven in large part SEA FREIGHT REVENUE
AIR FREIGHT TONNAGE

60+40K 55+45K 59+41K

IN MILLION €
exceptional development reflected a continued by growth in South Asia, increased by 36.5 per
focus on intra-Asia trade lanes as well as Contract cent and the Contract Logistics and Consulting 2012 4266= 116.3
Logistics in the region. As in previous years, the product grew by 9.0 per cent (currency adjusted) in 2012 2013 2014 2013 4446= 121.2
Ocean Freight product continued to show a strong 2014 and was especially successful in areas such as
2014 5055= 137.8
double-digit growth in terms of both revenue and Shenyang in Northern China where the company
144,180 132,229 141,606
TEU volume. Ocean Freight revenue growth reached further expanded its footprint in the Automotive
13.5 percent while the regional TEU count surpas- supply chain sector. The success of innovative solu-
sed the 300,000 TEU mark for the first time. The tions such as the Sino-European rail service from SEA FREIGHT TEUS MISCELLANEOUS REVENUES IN MILLION €

71+29K 82+18K 100K

regional Airfreight product produced impressive China to Central Europe and the re-establishment
results in 2014 with the number of consignments of the Trans-Pacific development program continue 2012 1240= 13.6
surpassing 200,000 and the region’s tonnage to strengthen the company’s position in the Asian 2012 2013 2014 2013 156= 17.1
increasing by 7.1 percent year-on-year, outpacing region.|| Mark Hellmann 2014 1843= 20.2
223,501 259,116 316,060
COMMITTED TO THE FUTURE

ECOLOGY
32 33

»Sustainability is an elementary component of our corporate DNA, not only

nationally, but globally. All of our employees are dedicated to acting in the
interest of humanity, solidarity and the environment.«

I ncreasing economic benefit and reducing the eco-

logical influence at the same time is a challenge.
For a family-operated company like Hellmann Wor-
ldwide Logistics it is really important to combine
these two components in their mission statement.
The obligation to bring the proceeding globaliza-
tion and the protection of natural resources in line
is firmly established in the company policy through
Furthermore, we place great value on develo-
ping habitats for plants and animals in the
area around our headquarters. Using the latest
technology we contribute to protecting natural
resources and avoiding harmful emissions. Opera-
ting sustainably is part of our contribution to the
future of upcoming generations.

ACT
our company DNA and is filled with life by emplo-
yees. In order to raise the empolyees` awareness for

RESPONSIBLY
ecology and sustainability, we make us of modern
training aids and support ecological and social
projects in different locations around the globe.
34 35

C arbon dioxide emissions are gaining much

more importance in forums and the aware-
ness of employees, customers, partners and other
stakeholders has increased vastly. We set ourselves
the objective to scale and publish our emissions and
the related carbon footprint of the whole company.
It should be compulsory for a global company such
as Hellmann to report on global consumptions and
emissions and not merely those of the headquar-
ters in Germany. As mentioned in the last sustain-
ability report, we took the initiate and began to
query and control global environment markers
upon joining the United Nations Global Compact
(UNGC). Therefore, we will take the emissions
of the European region and the emissions of the
Asian region into consideration in this report. In
the future we will include regions so that a global
ecological footprint will be generated successively.
the particular locations. To increase understan-
ding of the standard requirement and to inform
about amendments and requirements of updated
or new laws, all Environmental Officers from Ger-
many came together in 2014 and participated in a
workshop together. Aim of the workshop was to
update environmental aspects of the company and
to revise them with the aid of a risk assessment.
The basis of the risk assessment was formed by
the probability of occurrence in association with
implications of, e.g. hazardous materials accidents.
The day was finished by improvement suggestions
from waste management, occupational safety and
fire prevention. The suggestions were propounded
by internal specialists.

Our emissions considerations are based on ISO

14064 (Greenhouse Gas Protocol) specifications.
We identify fossil fuel emissions (direct emissions)
and emissions from the use of electric energy (indi-
rect emissions). According to the Greenhouse Gas
Protocol these are Scope 1 or Scope 2 emissions.
Since the eco-efficiency report only started last
year, the aggregated values must be questioned
and validated exactly. Consequently, the compa-
rison with the last years is not fully meaningful
yet. The global environmental training is said to
further increase employee awareness. The Environ-
ment Officers have crucial interests in the imple-
mentation and maintenance of the environmental
management system according to ISO 14604 at
36 37

Reduction
CARBON FOOTPRINT
of 60-70 t
SCOPE 1&2 CO2
per day though making use
of our rail solution method

EUROPE  ASIA
FUELS T he given results as well as the comparisons bet-
ween the two regions show that direct (Scope
1) and indirect emissions (Scope 2) in Europe cle-
was equipped with a new heating system. The
new system reduces the consumption of natural
gas by 30% from 2.1 million khW to 1.5 million
arly make up a larger amount of the total emissi- khW. The radiators work demand-based so heat is
    ons than in Asia. This is mainly because there are only produced if it is really needed. With the new
Petrol Diesel Petrol Diesel still several truck fleets and a large number of com- radiators the temperature is regulated via compu-
381,231 kg CO2 20,210,305 kg CO2 601,771 kg CO2 276,712 kg CO2 pany cars in Germany. Also, the number of subsi- ter to control the consumption. More transparency
diaries with handling warehouses or CLCs is hig- makes it possible for us to optimize the life cicle of
her. The companies in Asia mainly run air- and sea the radiators and to minimize natural gas required.
freight offices. Energy expenditure is considerable In order to reduce the indirect Scope 2 emissions



2,872,704 kg CO2 101,206 kg CO2 low when it comes to office work. Direct emissi- arising from the wattage, Hellmann is always sear-
NATURAL GAS ons do occur to a small degree, because people
search for service contractors for the transport rou-
tes. A defining factor in the reduction of emissions
is changing the mode of transport from road to
rail. There are over 400 swap bodies loaded from


our headquarters in Germany to the rail on a daily

8,182,397 kWh CO2 2,913,566 kWh CO2 basis, this conforms a saving of emissions of more
than 70 tons of carbon dioxide. This rail transpor-
ELECTRICITY tation service extends beyond Germany‘s borders
so that almost all of Europe can be served by rail.
The aim here is, to continually extend the network.
ching for savings potentials. This includes innova-
TOTAL TOTAL Through the rail connection to Asia (Rail Eura- tive batteries for electric stackers, which facilitate

31,656,680 kg CO2 3,893,246 kg CO2 sia), we established an alternative to air cargo

and ocean freight and connect the commercial
longer driving time with equal effort, but also LED
lightning and training employees in energy-saving
centers of Europe and Asia by land. Especially in techniques.
comparison to air freight, Rail Eurasia offers an
obvious ecological benefit. In order to transport
economically and ecologically, we are always inte-
rested in the latest technologies to help reduce
the consumption of natural resources, fossil fuels
and the resulting carbon dioxide emissions. For
this reason, our largest warehouse in Osnabrueck
FOCUS ON THE PERSON

SOCIAL MATTERS
40 41

»As a company, we have the obligation to support, promote and

motivate.«

D edication to social projects and social sustain-

ability projects is a firmly established compo-
nent of Hellmann Worldwide Logistics’ company
policy and company value. Anchored in the Corpo-
rate DNA, the meaning is reflected in our coope-
ration with our employees (“First, people first”),
customers (“All about the customer”) and other
tarian projects. But it is also important to motivate
employees, to show their dedication and to give
them the chance to actually implement this dedi-
cation. This is the reason why our apprentices in
Germany are given the assignmen to accomplish
an ecological or social project within their first year
of apprenticeship. The subsequent pages contain

CHANGE IN
stakeholders (“You and me!”), especially concer- examples of our contributions to social sustaina-
ning social responsibility. It is always a concern and bility as well as internal and humanitarian projects.
obligation of our company to support society and
our own staff as well as to contribute to the public

PROGRESS
welfare. It is also a global aim to apply oneself
sustainable and social even if projects are directed
only locally. This involves personal commitment to
support people in need and to promote humani-
42
HELLMANN HEALTH WEEK
S ocial dedication and sustainability not only
relate to external stakeholders but also to
our own staff to the same extent. To fullfil this
requirement, our colleagues from South Africa
arranged a health week in November 2014,
which offered the employees a diverse program.
There were e.g., special nutrition programs for
food advice. This aimed not only at healthy weight
reduction, but also integrating a varied and vita-
min-packed diet for the daily work. There were also
fitness- and running exercises, to promote indivi-
dual fitness and decrease susceptibility to disease.
In addition to that, participants were advised to
drink sufficiently to stay hydrated. Simultaneously
to campaigns and activities on addiction preven-
tion that take place in other countries on a regu-
lar basis, our South African colleagues got advice
and information on the health risks of smoking
and how to quit. The response of our establis-
hment to the diverse program was enormous.
Especially the blood drive was embraced by all
employees and a number of colleagues offered
their help.
43
HELLMANN DISASTER AND
HUMANITARIAN LOGISTICS
W e are aware of our obligation to influence
society positively and to assume responsi-
bility such that we have anchored in our Corpo-
tive area by US Armed Forces planes. Our whole
company commits to social and sustainable initia-
tives, where especially the employees are involved
rate DNA. As a F.A.M.I.L.Y we want to grant relief and act on their own initiative. Through personal
and support the ones who are in greatest need effort and joint activities as well as donations,
of help. A global logistics provider has the obli- environmental and social sustainability initiatives
gation and possibilities to support humanitarian are supported locally and globally.
projects. Hellmann Disaster and Humanitarian
Logistics is a service, which supports the humani-
tarian efforts of governmental, non-governmental
and charity organizations to fulfil this obligation.
Through our extensive network as well as our
extensive knowledge in the realization of short-
middle and long-termed projects, we provide
strategic logistics solutions in critical situations.
In November 2014, our establishment in Char-
lotte, USA arranged the transportation of relief
supplies to Monrovia, to support our customer
Samatarian’s Purse in the fight against Ebola. From
Monrovia the goods were brought to the opera-
44
CORPORATE CHARTER
OF DIVERSITY
T o emphasize the importance of integration and
diversity in the company and to sustainably live
the sentiment formulated in the F.A.M.I.L.Y. DNA, the
owners of our company Jost und Klaus Hellmann have
singed the corporate Charta of diversity. The charter,
the Patroness of which is Angela Merkel, aims to cre-
ate a working environment free of prejudice, while
accomplishing a climate of appreciation and trust.
To the question why they consider the Corporate
Charter of Diversity to be very important, the two
owners have a clear opinion: “As a family-opera-
ted company we espouse with the whole business
what family means to us. In our corporate DNA, we
encourage employees worldwide to build networks
on the basis of respect, integration, comprehension
and mutual cooperation. We are responsible for the
people, society and environment in all sections where
we are active and we act accordingly. The Corporate
Charter of Diversity expresses our conviction that we,
as a global family business can only be economically
efficient is we realize and utilize the given diversity
in modern society.This concerns diversity in our staff
as well as the diverse needs of our customers and
business partners.” || Jost Hellmann
“We live in a global world and we are a global
company. There is a wide variety of people in our
world; all are unique and full of ideas. It is very
beneficial for the world and for companies to
embrace diversity. Change is driven by the views
of others. Different perspectives are never wrong.
We must work towards understanding others’ and
include them in our considerations. Diversity drives
our company at all levels.” || Klaus Hellmann
45
EMPLOYEES COMMIT TO
SOCIAL PROJECTS
S everal different measures and activities in
2014 proved that social sustainability is not
only initiated by our corporate management
ascertained, made the hard work seem easy. At
Hellmann in Polch, near Koblenz, employees orga-
nized measures for road safety in a kindergarden.
but is also managed by the staff through a lot Especially the dead angle was explained and the
of individual initiatives. Therefore, the appren- dangers that occur in the road traffic and how
tices in Duisburg and Duesseldorf collected to safely handle them. A lorry, which the children
money for an ambulatory therapeutic institution explored raised awareness for this topic. In the last
in Duesseldorf, which specializes in treating chil- years Hellmann employees gave aid in all regions
dren who have been subjected to violence. The of the world and supported people.
Hellmann employees were so impressed by the
commitment of the apprentices that a signifi-
cant donation for the provision and maintenance
was gathered. Also, in Osnabrueck the yearly
trainees played an active role in social projects.
At the event day “handshake” they, and several
kids aged 7-14 as well as employees of the Ger-
hard-Ulhorn-House took a social establishment for
therapeutic-educational care and encouragement
by storm. The exciting encounters and conversa-
tions as well as the kids’ enthusiasm, the trainees
46
COOPERATIONS WITH SCHOOLS AND UNIVERSITIES
F or many years, Hellmann has been very active
when it comes to supporting young people
on the periphery. For this reason we have seve-
ral cooperations with schools and universities,
which were established and grew partly from
long-term relationships. For two years, the elec-
tive subject “Hellmann” was offered at the Dom-
schule in Osnabrueck. The students not only had
the opportunity to get to know the company
during a one-day traineeship but furthermore
received application training, which was led by
the experts of our Human Resources Department.
The students also also became acquainted with
the principles of CIP in our Model Logistics Center
and could apply what they had learned in opti-
mizing the janitorial room in their school. Our
partner school in Berge and their students‘ com-
pany “Meet and Eat”, which we have supervi-
sed for many years, was extensively supported in
2014. The principles of CIP were imparted here
47
as well and immediately applied to the school‘s
kiosk. The students learned that the problems in
a logistics company and in a school company are
especially taking the tax advantages into conside-
ration. With the help of an employee survey and a
lot of investigation, the students achieved a satis-
sometimes not very different. The Hellmann aca- fying result, which led to a good result on the one
demy organized sales training aimer at preparing hand, and on the other hand, gave our company
the salesperson especially for “difficult customers”. valuable guidance and knowledge of the potential
for e-cars. On the basis of the studens‘ surveys
Simultaneously, the students had the opportunity we took the first e-car into our motor pool in the
to define their own brand values for the company early 2015.
and to create a slogan for future events. With
“more than just a kiosk” it is kept simple but appro-
priate. A profound institution is the project with the
university Heilbronn. Through our close contact to
professor Lohre there are several opportunities for
students to devote themselves to ecological and
economic topics and to develop innovative ideas.
In 2014, a group of five dual students looked at
the Hellmann motor pool and raised a driver pro-
file of the company car drivers. The aim was to
identify the potential for e-cars in the motor pool
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