Professional Documents
Culture Documents
Information System
Unstructured, Semi-structured,
Structured Decisions, Stages in Decision
Making process, Decision Tables,
Identifying parameters, Principles of
Information System Design
• Middle managers:
– Make more structured decisions but these may include unstructured
components
– For example: Why is order fulfillment report showing decline in
Minneapolis?
Printer troubleshooter
Rules
Printer prints N N N N Y Y Y Y
R1 R2 R3 R4 R5 R6
C3: Order Amount <= 500 <= 500 > 500 > 500 - -
R1 R2 R3 R4 R5 R6
C1: Product Code = 1? Y Y Y Y Y N
C2: Customer Code A B A B C -
C3: Order Amount <= 500 Y Y N N - -
Discount = 5% 7.50% 7.50% 10% 6% 5%
Case Study- Identifying Parameters (Make
or Buy decision)
Case study – Perfect Mobility Elevators Ltd. (PMEL)
Case Solution - Parameters Identified