Computerization of PACS in Madhya Pradesh EOI 2014

EOI- Computerization of PACS 2014
EXPRESSION OF INTEREST (EOI)

FOR
COMPUTERIZATION OF PRIMARY
AGRICULTURE CREDIT COOPERATIVE SOCIETIES
(PACS)
IN MADHYA PRADESH
DEPARTMENT OF COOPERATION
VINDHYACHAL BHAVAN,
BHOPAL-462 004
GOVT. OF MADHYA PRADESH
Ph: 0755-2551130
Fax: 0755-2551134
Email: rcs_mp@yahoo.co.in
URL: http://www.cooperatives.mp.gov.in
October, 2014
Department of Cooperation, Govt. of Madhya Pradesh Page 1

EOI Notice
EOI for Computerization of Primary Agriculture Credit Cooperative

Societies (PACS) in Madhya Pradesh
Department of Cooperation, Government of Madhya Pradesh invites response for

Expression of Interest (EOI) from qualified and experienced firms for Computerization of
Primary Agriculture Credit Cooperative Societies (PACS) in Madhya Pradesh.
Interested Bidders who qualify as per the criteria mentioned in the document may submit
their response to the EOI latest by 11 November 2014 till 4 pm. The proposal must
accompany a non-refundable amount of Rs. 5,000/- (Rupees One Thousand only) towards
EOI Document Fees at the time of submission of the proposal. The fees should be in the
form of DD or Pay Order in favour of “Commissioner Cooperation & Registrar Cooperative
Societies, Bhopal, M. P.”
The detailed EOI document can be downloaded from our website:

http://www.cooperatives.mp.gov.in
(Registrar Cooperative Societies)

Department of Cooperation, GoMP

Table of Contents
Acronyms ................................................................................................................................................ 4
Essential Information .............................................................................................................................. 5
CHAPTER - 1 ............................................................................................................................................ 6
1.1 Information Provided .............................................................................................................. 6
1.2 Disclaimer................................................................................................................................ 6
1.3 Costs Borne by Respondents .................................................................................................. 6
1.4 No Legal Relationship.............................................................................................................. 6
1.5 Recipient Obligation to Inform Itself ...................................................................................... 6
CHAPTER – 2............................................................................................................................................ 7
2.1 Introduction of PACS ............................................................................................................... 7
2.2 Objectives of PACS .................................................................................................................. 8
2.3 Department Structure ............................................................................................................ 8
2.4 Desired system characteristics ............................................................................................. 10
3. Project Requirement ..................................................................................................................... 11
3.1 Scope of Work ....................................................................................................................... 11
4. Eligibility Criteria ........................................................................................................................... 13
5. General.......................................................................................................................................... 14
6. Submission of Proposal ................................................................................................................. 16
Annexure-1 Format of Application Form .............................................................................................. 17
Annexure -2 Bidder Profile.................................................................................................................... 18
Annexure -3 Experience ........................................................................................................................ 19
Annexure -4: List of PACS ...................................................................................................................... 20
Annexure -5: Checklist .......................................................................................................................... 21
IT Roadmap for PACS Computerization: ...................................................................................... 22

Acronyms
GoMP Government of Madhya Pradesh
EOI Expression of Interest
PACS Primary Agriculture Credit Cooperative Societies
DCCB District Central Cooperative Bank
DoC Department of Cooperation
PS Principal Secretary
RCS Registrar Cooperative Societies
JR/ DR/ AR Joint Registrar/ Deputy Registrar/ Assistant Registrar
SoW Scope of Work
NABARD National Bank for Agriculture and Rural Development
CAS Common Accounting System
MIS Management Information System
HO/HoD/HQ Head Office/Head of the Department/Head Quarter
IT Information Technology
RFP Request for Proposal
LAN Local Area Network
WAN Wide Area Network
KCC Kisan Credit Card
ST/MT/LT loan Short Term/Medium Term/Long term Loan
“Bidder” means any an Information Technology Service based

Bidder Company/ Society/Firm registered in India submitting EOI along
with prescribed documents in response to EOI and intending to
provide services.

Essential Information
Sr. No. Information Details
1 EOI Inviting Authority Department of Cooperation, Govt. of Madhya Pradesh
2 EOI Processing Fees Rs. 5,000/- (Rupees One Thousands) in the form of DD
or Pay order in favor of: “Commissioner Cooperation &
Registrar Cooperative Societies, Bhopal, M. P.”
4 Date of Pre-bid meeting 28/10/2014 at 15:00 hrs.
Venue:
Conference room,
Office of the Registrar Cooperative Societies
Ground Floor, Vindhyachal Bhavan,
Bhopal- 462004, Madhya Pradesh.
The interested bidders submitted their queries on

rcs_mp@yahoo.co.in on or before the pre-bid meeting
date.
5 Last date for submission 11/11/2014 up to 16:00 hrs.

of EOI Response in
Address: Office of the Registrar Cooperative Societies
sealed cover (with one
CD containing soft copy Ground Floor, Vindhyachal Bhavan,
of Response)
Bhopal- 462004, Madhya Pradesh
6 Place, Date and Time to 12/11/2014 up to 15:00 hrs.

open the EOI Response
Office of the Registrar Cooperative Societies
7 Place, Date and Time of Office of the Registrar Cooperative Societies

Technical Presentation
(The date and time shall be indicated to bidders)

CHAPTER - 1
1.1 Information Provided
The Expression of Interest (EOI) document contains statements derived from
information that is believed to be true and reliable at the date obtained but does not
purport to provide all of the information that may be necessary or desirable to
enable an intending contracting party to determine whether or not to enter into a
contract or arrangement with Department of Cooperation (DoC) in relation to the
provision of services. Neither DoC nor any of its officers, employees, agents,
representative, contractors, or advisers gives any representation or warranty
(whether oral or written), express or implied as to the accuracy, updating or
completeness of any writings, information or statement given or made in this EOI
document.
1.2 Disclaimer
Subject to any law of the country, and to the maximum extent permitted by law, DoC
and its officers, employees, contractors, agents, and advisers disclaim all liability
from any loss or damage (whether foreseeable or not) suffered by any person acting
on or refraining from acting because of any information, including forecasts,
statements, estimates, or projections contained in this EOI document or conduct
ancillary to it whether or not the loss or damage arises in connection with any
negligence, omission, default, lack of care or misrepresentation on the part of DoC or
any of its officers, employees, contractors, agents, or advisers.
1.3 Costs Borne by Respondents

All costs and expenses incurred by Recipients / Respondents in any way associated
with the development, preparation and submission of responses, including but not
limited to attendance at meetings, discussions, demonstrations, etc. and providing
any additional information required by DoC, will be borne entirely and exclusively by
the Recipient / Respondent.
1.4 No Legal Relationship

No binding legal relationship will exist between any of the Recipients / Respondents
and DoC until execution of a contractual agreement.
1.5 Recipient Obligation to Inform Itself

The Recipient must conduct its own investigation and analysis regarding any
information contained in the EOI document and the meaning and impact of that
information.

CHAPTER – 2
Department of Cooperation (DoC) invites Expression of Interest (EOI) from qualified and
experienced firms for Computerization of Primary Agriculture Credit Cooperative Societies
in Madhya Pradesh.
The objective of this EOI is to invite Expression of Interest (EOI) from reputed & potential
“Bidders” for carrying out smooth transition from manual record keeping to computerized
software, thereby reducing redundancies and duplicity and thus making the functioning and
monitoring of PACS more easy and accountable.
For better understanding of the Department objective and vision, the IT Roadmap for
PACS Computerization is given at the end of the document which will help the bidder to
propose the solution according to department requirement.
2.1 Introduction of PACS

The Primary Agricultural Credit Cooperative Societies (PACS) are organized at the
rural level in M.P and are federated to the respective District Central Cooperative
Banks (DCCB). The PACS is the bottom-tier of the 3-tier Short Term Cooperative
Credit Structure functioning in the rural area.
These Primary Agricultural Credit Cooperative Societies are owned by farmers, rural
artisans etc. and formed to promote thrift and mutual help among the members;
cater to their credit requirements and provide credit-linked services like input
supply, storage and marketing of agricultural produce etc. These are also formed for
catering to the need of disposing of various governments sponsored citizens' welfare
services such as procurement of Food Grains, Public Distribution System (PDS) etc.
and supply of agricultural inputs.
In Madhya Pradesh, there are 4522 PACS federated in respective 38 DCCBs. In

addition to disbursement of short term agricultural loans, the PACS are involved in
other business operations too. There are multiple expectations from the PACS.
Some of them are enumerated here as follows:
 The PACS should be capable of ensuring good governance as an independent

business entity.
 The accounting process of PACS should conform to the Indian Accounting
Standards and the treatment of financial entities should be uniform.
 The maintenance of books of accounts and the formats for the
Management Information System should be uniform across the PACS.

2.2 Objectives of PACS

 To cater to the credit need, mostly, farm credit and income generation activities of
farmers, artisans and other members. The PACS recover the loans from the farmers
on specific due dates.
 To implement Kisan Credit Card (KCC)/Rupay KCC scheme for providing timely and
adequate farm credit to members.
 To extend selected financial services to members like current deposits, recurring
deposits, loans etc.
 To take up marketing of agricultural produce of member farmers.
 To cater to the consumer needs, mostly, essential commodities for members.
 To create awareness among farmers to adopt improved farming practices.
 To provide the agriculture related inputs to farmers.
 Formed for catering to the need of dispensing of various governments sponsored
citizens' welfare services such as procurement of food grains, Public Distribution
System etc.
 Business of selling fertilizer, seed, pesticides etc.
 To deal with other agriculture business such as supply of agriculture machinery to
farmers etc.
 Interface with Core Banking Solution implemented in DCCBs
2.3 Department Structure
Government Banking
Dept. of Co-operation,
RCS, JR, AR and other Govt. APEX BANK, DCCBs
Offices
SOCIETIES
PACS and other societies

Ministry of Cooperation
Department of Cooperation
BANKING Administrative E-Governance
RCS Other Department,

Markets,
APEX BANK JR
Agriculture, Land
DCCBs (District level) DR Record, Food etc.
AR
PACS
The Department of Cooperation has following structure:-
1. Principal Secretary (Department of Cooperation) and Registrar of Cooperative

Societies – entrust with framing of overall policies etc. and ensuring governance of
cooperative system as per existing rules and laws.
2. The Cooperative District with the Assistant Registrars (ARs), Deputy Registrars (DRs)
and division with Joint Registrars (JRs) - enforce, monitor and control the policy laid
down by the Government/RCS and also coordinate and control the overall
cooperative structure in their respective division/district.
3. The APEX Bank and DCCB -They offer banking and credit facilities to the cooperative
and commercial entities.
4. The Cooperative Societies including the PACS- The PACS is formed by members with
an elected body of the Board of Directors. The PACS are managed administratively.
The secretary maintains the books of accounts and enforces the PACS business
processes. The PACS are registered under the Cooperative Society Act with the
Deputy/ Assistant Registrar of cooperative societies of the district concerned.

2.4 Desired system characteristics
Since PACS is the most important service delivery points of the 3-tier Short Term
Cooperative Credit Structure functioning in the rural area, Dept. of Cooperation has decided
to automate the entire functionalities of PACS as below:
1. To streamline the processes and establish standardized accounting and business

practices across the 4522 PACS in Madhya Pradesh and improve the efficiency at
grass root level.
2. Offer services of credit and allied financial services to the members/farmers of the
respective PACS with greater accountability and transparency as per CAS (Common
Accounting System) and MIS (Management Information system) standard given by
NABARD.
3. Automate all the workflow processes of the PACS and capability to transfer the
relevant data to DCCB (District Central Cooperative Bank) and other stakeholders.
4. Linkage of PACS software with e-Uparjan software of food department.
5. Integration with PDS related services and other processes.
6. Direct money transfer from Govt. fund to beneficiary for implementation of various
rural citizen welfare schemes through SAMAGRA portal/other channel
7. Linkage/interface for Insurance business
8. Interface with core banking solution implemented in DCCBs/Apex Bank. The core
banking solution is already implemented in 38 DCCBs and their 892 branches on ASP
model on rental basis. NEFT services are provided through CBS and in near future
ATM services will be also started. Bidder will have to co-ordinate with ASP vendor for
necessary interface of PACS software with core banking solution implemented at
DCCBs and Apex bank.
9. Interface with eCooperative portal of the department for various report required
from the societies such as balance sheet, member list, AGM (Annual General
Meeting) proceeding, audit compliance etc.
10. Interface with various delivery channel
11. Software should be bilingual (Hindi and English) and highly user friendly
12. Software should work in offline as well as online mode.
13. MIS report generation

3. Project Requirement
3.1 Scope of Work

1. The broad Scope of work includes design, develop, Supply, Installation,
Commissioning, Customisation, implementation of PACS Software that meets the
norms of CAS (Common Accounting System) and MIS (Management information
System) of NABARD, Computer hardware and related peripherals, provide
connectivity at each PACS, legacy data digitization work, manpower deployment,
training to users at PACS, handholding support and Operation & Maintenance
Phase. Project duration is 5 years and implemented in 3 phases.
2. DoC is in planning to automate the entire PACS functionalities. The PACS software
proposed is able to carry out below mentioned functionalities:
 Membership & Share functions
 Agriculture short terms loan function & KCC function
 Saving Counter
 Financial Accounting Functions
 Medium Term, Long Term & Other Loan Function
 Physical business like Trading (Business of selling fertilizers, seeds pesticides etc.)
& Public distribution system (PDS) related functions
 Common Facility Centre (CFC) related business in Rural Area for benefit of
farmer.
 Audit & Inspection related various financial & other reports generation.
 Reporting & MIS for NABARD and Cooperation Department
 Other services related business such as PACS can act as insurance agent, sim card
agent in rural area.
 Act as Business Correspondent unit to DCCB/other Banks
 Business Development Plan: Annual/biannual PACS development plan can be
prepared.
 Proposed software should be web enabled in which Centralized MIS can be
obtained.
 Should work in both offline & online mode.
 Bilingual support (Hindi & English)
 Log generation and audit trail for every transaction/views
 Data Integrity & Security i.e. validation check at each and every stage, Role based
permission given to users, maker and approver concept
 Ensure uniformity in accounting system for every PACS
 Creation of alerts and escalations on an automated timeline basis for specified
activities.

3. Bidder should propose the BoM (Bill of Material) & required minimum specification
of the hardware at PACS level according to their solution proposed in respond to EOI.
Bidder should proposed entire solution should be redundant and adequate provision
of power supply and backup should be mentioned in their solution.
4. For Connectivity at PACS, Bidder should propose cost effective solution (medium of
connectivity, network equipment etc.) in their response. Small LAN/WAN (in case of
multiple locations) should be created at PACS level. MPSWAN connectivity is already
established up to Block level. Bidder may propose connectivity to the PACS from
block level through MPSWAN in their proposal. Technical document on approach &
methodology to provide connectivity should be submitted along with response.
5. Data Digitization: Scope includes capturing the data of membership, Loans, deposit
and other related transaction data at each PACS. Digitization/Data Entry would be
done from at least last one year. Bidder has to submit the methodology for
digitization of old record in their proposal.
6. Bidder has to submit the manpower deployment plan for this project, approach &
methodology for imparting training.
7. Data Aggregation and Consolidation: All 4522 PACS has been federated in 38 DCCBs
as shown in Annexure 4. Proposal should include the detail plan for aggregation of
related data of PACS at DCCB head quarter at district level. Required software/tool
and hardware at DCCB level is to be proposed by the bidder in their data aggregation
plan.
8. The core banking solution is already implemented in Apex Bank and their branches &
all DCCBs and their branches. The related data of PACS aggregated at 38 DCCBs head
quarter will to be consolidated at State level Servers. The data consolidation may be
done at MP State Data Centre, MAP_IT in Bhopal. Proposal should also include the
detail plan to establish the full-fledged Data Warehouse for data consolidation at
State level servers. Required software/tool and hardware at State Data Centre is to
be proposed by the bidder in there data consolidated plan.

4. Eligibility Criteria
1. The Bidder should be an Information Technology Service based Company/

Society/Firm registered in India. Incorporation/Registration certificate should be
furnished as documentary proof along with MOA/AOA/By-Laws.
2. The bidder should be a profit making company with total turnover of Rs. 5 Crore or more
for the last 3 years and it should be from software development/deployment. As
documentary proof, Copies of audited accounts with balance sheet, profit & loss A/c,
Statutory auditor’s certificate should is to be submitted.
3. The bidder having experience in implementation of similar kind of projects will be

allowed to participate in the EOI however experience of company in Cooperative
banks/societies in India will be given additional weightage. Copy of work order/ PO
along with experience certificate should be enclosed with proposal.
4. The bidder shall not have been black listed by any State Government, Central
Government or any other Public Sector undertaking or a Corporation as on the date
of publication of EOI. An undertaking to this effect should be submitted by the
bidder on its letter head.
5. Technical quality parameters in the software development, deployment/System

integrator experience as to be listed as per Annexure -2, shall be used to evaluate
the bidders.

5. General
1. This is not a Request for proposal (RFP) and commercial bids SHOULD NOT be
submitted with EOI.
2. DoC reserves the right to examine / verify the supportive documents / reports
furnished by the bidders.
3. DoC would constitute an evaluation committee that will evaluate the responses in
detail in order to determine whether they are substantially responsive to the
requirements set forth in the EOI. The decision taken by the committee in this regard
is final and binding on all the bidders of EOI.
4. DoC shall shortlist the vendors based on the requirements and the responses
submitted. DoC reserves the right to call only vendors for a technical presentation /
demo/meeting of their proposed solution on the date and time decided by DoC. The
decision taken by the committee in this regard would be final and binding on all the
bidders of EOI.
5. The Technical presentation should have following contents:

a. Previous experiences of the similar project implemented & Challenges faced
during implementation
b. Requirement of the department/client for which the project was executed.
c. Demonstration of software solution along with all the proposed modules.
d. Details of the hardware & related peripherals proposed.
e. Manpower deployment plan for the project
f. Methodology and Approach for training
g. Digitization- Plan & Methodology
h. Connectivity- Approach & Methodology
i. Data Aggregation & Consolidation – proposed solution
j. Project implementation Plan & timelines
k. Understanding on Department of Cooperation, GoMP requirement
l. Operation & Maintenance phase – proposed plan
m. Redundancy of system
n. Any other relevant information
6. The vendor presentation / demonstration of the product shall be held at Office of

the Registrar Cooperative Societies, Vindhyachal Bhavan, Bhopal or any other place
as decided by DoC. The venue will be communicated to bidders in advance.

7. If any information or document provided in the response to this EOI is found to be

misleading subsequently, the bidder will be disqualified.
8. DoC may reject any or all the responses received / cancel the entire process at any
stage without assigning any reason whatsoever.
9. DoC shall have absolute discretion to issue Request of Proposal to eligible bidders
shortlisted under EOI or to go for open tender later as per the requirement of
Department. DoC reserve the right to modify the eligibility criteria and scope of
work in RFP.
10. DoC also reserve the right to modify the quantum/number of PACS/number of
phases and project duration in the RFP.
11. The applicants who wish to submit responses to this EOI should note that they
should abide by all the terms and conditions contained in the EOI. If the responses
contain any extraneous conditions put in by the respondents, such responses may be
disqualified and may not be considered for the empanelment / selection process.
12. The information exchanged between the bidders and DoC as part of this EOI shall be
confidential and shall not be disclosed without the prior written consent of the DoC.
13. Notwithstanding anything contained herein above, in case of any dispute, claim and
legal action arising out of this EOI, the parties shall be subject to the jurisdiction of
courts at Bhopal, Madhya Pradesh State, India only.
14. If the “Bidder(s)”, at any point of time, wishes not to participate in this EOI, the same
information may be communicated to the ‘DoC’ within one week of the receipt of
this EOI by the “Bidder(s)”.

6. Submission of Proposal
This EOI is advertised through select newspapers and is also posted on website
http://www.cooperatives.mp.gov.in , Department of Cooperatives, Government of Madhya
Pradesh to give wide publicity and invite a large number of eligible “Bidders” who have the
capability to deliver such services, for their participation in the process of Expression of
Interest. The information provided by the “Bidder(s)” will be used by the ‘DoC’ to select
potential “Bidder”. The format for submission of EOI application is enclosed as Annexure 1
to Annexure 3 and check list is provided on Annexure-5.
Bidders qualifying as per the criteria mentioned above and who are interested in providing
the services detailed above may submit their response to this EOI as per formats given in
annexure along with relevant documentary evidence latest by 11 November, 2014 till 4 PM.
Any response not containing information for all the parts of Annexure may be rejected.
The proposal must accompany a non-refundable amount of Rs. 5,000/- (Rupees One
Thousand only) towards EOI Document Fees at the time of submission of the proposal. The
fees should be in the form of DD or Pay Order in favor of “Commissioner Cooperation &
Registrar Cooperative Societies, Bhopal, M. P.”
The EOI response should be submitted in a sealed cover (with one CD containing soft copy
of Response) duly superscripted “Expression of Interest – Computerization of Primary
Agriculture Credit Cooperative Societies (PACS) in Madhya Pradesh” at the following
address:
Office of the Registrar Cooperative Societies,

Vindhyachal Bhavan
Bhopal, M.P.
Pin Code- 462 004
Phone no: 0755-2551130
Fax: 0755-2551134
E-mail: rcs_mp@yahoo.co.in
Website URL: http://www.cooperatives.mp.gov.in
(Registrar Cooperative Societies)

Cooperation, GoMP

Annexure-1 Format of Application Form

(On Applicant Organization's Letterhead)
To,
The RCS,
Office of the Registrar Cooperative Societies,
Vindhyachal Bhavan,
Bhopal- Madhya Pradesh
Subject: Expression of Interest for – Computerization of Primary Agriculture Credit

Cooperative Societies (PACS) in Madhya Pradesh.
Dear Sir,
This has reference to the advertisement published in <give the name of the Newspaper,
Edition and the date> pertaining to the above captioned subject.
We are interested in submitting our Expression of Interest for the same. We are enclosing
demand draft No. <________> dated <________> drawn on <Name of Bank> for Rs.5,000/-
(Rupees One Thousand Only) drawn in favour of “Commissioner Cooperation & Registrar
Cooperative Societies, Bhopal, M. P.” as application fee for participating in this EOI.
We would like to clearly state that we qualify for this work as our organisation meets all the
pre-qualifying criteria indicated by you and our organisation is not under a declaration of
ineligibility for corrupt or fraudulent practices.
We understand that if the details given in support of claims made by us are found to be
untenable or unverifiable or both our EOI will be rejected without any reference to us. We
further clearly understand that DoC is not obliged to inform us of the reasons of rejection of
our bid.
Yours sincerely
Authorized Signatory
<<Name, designation, contact address, telephone number, email & seal of authorized
signatory >>
Note: Bidder has to submit the Authorization letter/Power of Attorney of the authorized
person to sign to the Application form and other documents submitted in response to EOI
on behalf of bidder.

Annexure -2 Bidder Profile
S/N Particulars Response

1 Company Name
2 Date of incorporation
3 Company Head Office Address
4 Registered office address
5 Contact person Name
6 Address
7 Telephone no.
8 Mobile No.
9 Fax No.
10 e-mail ID
Number of year experience in implementation of
11
similar kind of projects.
Whether company has been blacklisted for service

12
deficiency in last 3 years. If yes, details thereof.
13 Turnover for Financial Years 2010-11

16 Net Profit (after Tax / Depreciation) for 2010-11
Any Quality Certifications obtained (i.e. ISO, CMM,
19
PCI DSS/PA DSS certification etc.). Submit details.
Office & Service Centre detail in Madhya Pradesh (if
20
any)
Size of the projects implemented in term of project
20
value, no. of location, scope of work etc.
Detail of the manpower proposed for this project i.e.
21 no. of manpower/Resources their Qualification/
experience etc.)
22 Existing Staff strength of the Company
Whether ready to bid as primary bidder and
23 undertake to provide the products and services
indicated in the scope of EOI.

Annexure -3 Experience
Submit following details separately for each of the implementation site (one duly filled
format for each client.).
S/N Particulars Response
Organization in India where the proposed solution is

1 already implemented by the bidder & running
successfully.
2 Address of a contact person at above Organization
3 Name
4 Designation
5 Mobile No:
6 Email
7 Contract date
Number of Societies/Cooperative Banks/other
8
banks/locations
Time taken for implementation of the solution from the
9
date of Purchase Order / signing of contract
Whether the scope for this engagement covered all the
10 modules indicated in Scope of this EOI. If not, list the
modules implemented.
11 Customer satisfactory letter/client certificate if any.

Annexure -4: List of PACS

SI. No. NAME OF DCCB TOTAL NO. OF PACS
1 BALAGHAT 126
2 CHHINDWADA 145
3 JABALPUR 121
4 MANDLA 87
5 NARSINGHPUR 104
6 SEONI 57
7 BHIND 168
8 DATlA 80
9 GUNA 148
10 GWALIOR 76
11 MORENA 136
12 SHIVPURI 86
13 KHARGONE 183
14 DHAR 93
15 INDORE 120
16 JHABUA 72
17 KHANDWA 159
18 BHOPAL 34
19 BETUL 91
20 RAISEN 113
21 RAJGARH 140
22 VIDISHA 154
23 HOSHANGABAD 150
24 SEHORE 98
25 REWA 148
26 SATNA 158
27 SHAHDOL 100
28 SIDHI 93
29 SAGAR 178
30 DAMOH 102
31 PANNA 88
32 TIKAMGARH 87
33 CHHATARPUR 113
34 UJJAIN 172
35 DEWAS 124
36 RATLAM 103
37 MANDSAUR 172
38 SHAJAPUR 146
TOTAL 4522

Annexure -5: Checklist

The bidder has to submit the following documents as a part of proposal:
SI. no. Documents/Response Submitted (Y/N)
1 Application Form (Annexure 1)
2 Bidder Profile (Annexure 2)
3 Experience (Annexure 3)
4 Incorporation/Registration certificate should be furnished as

documentary proof along with MOA/AOA/By-Laws.
(Eligibility Criteria no. 1)
5 Audited Balance Sheet & Profit & Loss A/c
6 Copy of work order/ PO along with experience certificate
7 An undertaking regarding blacklisting as per
(Eligibility Criteria no. 4.)
9 Technical document as per scope of work covering the
following:-
 Application Software
 Computer hardware
 Connectivity
 Digitization
 Manpower deployment plan
 Training-
 Handholding support
 Operation & Maintenance
 Data Aggregation and Consolidation plan
10 Any other document if required

IT Roadmap for PACS Computerization:
1. Introduction
A people' movement to tallying a 100 years of development signifies the strength of Indian
democracy. Cooperatives have extended across the entire country and there are currently
an estimated 230 million members nationwide. The cooperative credit system has the
largest network in the world and cooperatives have advanced more credit in the Indian
agricultural sector than commercial banks.
Formally Cooperatives were introduced to India in 1904 when the Indian Cooperative
Societies Act was promulgated. Initially, these were just to provide credits to the farmers in
and gradually evolved themselves into working in other fields such as banking,
procurement, processing and marketing, business of Fertilizers, Seeds, Pesticides, PDS
distribution also. The meager funds of farmers were pooled in to run cooperative and to
solve their financial problems. After independence, role of cooperative societies grew to
take care of socio-economic development on one hand and eradication of poverty in rural
India on the other. Soon it became an integral part of five year plans. With this scenario, the
co-operative societies began playing a basic and strategically important role in
strengthening our economy.
Cooperatives in State Of Madhya Pradesh
The period from 1904 to 1911-12, was the period of experimentation in the History of
Cooperative movement in M.P. The first Co-operative credit society was organized at
“Piparia in Hoshangabad District”. During the year of 1905, 9 rural societies were organized
of which 6 were in Hoshangabad district and the rest in Betul district. Societies were allowed
to be organized in Betul, Hoshangabad, Akola and Balaghat districts in their own way and
with different characteristics. The Process of experiment continued and by the end of year
1909, 87 rural societies were formed in the State. By the end of year 1912, the period of
experimentation was over and it was felt that the time was ripe to undertake the expansion
of movement on broader perspective. There were 361 primary credit Societies in the year of
1920. By 1932, however, there were as many as 1135 societies spread over the state.
The first Central co-operative bank “Crosthwaite Central Co-operative Bank Ltd., Sihora” was
registered in India, on 22nd June, 1907. By 1911-12 as many as 20 Central banks were in
existence in the State. At the close of 1911-12, there were 20 Central banks, 5 had not
started functioning and 7 others had only negligible business. In 1916, 29 Central banks
were existing in the State. Before State of Madhya Pradesh was bifurcated in the year 2000,

total 45 Central banks were existing out of them 38 central banks are in M.P. and 7 central
banks are in Chhattisgarh. At present, the number of DCCBs in this state is same, i.e. 38.
Primary Agriculture Credit Co-operatives
The Co-operative movement which the new state of Madhya Pradesh inherited from the
covenanting states was predominantly a credit movement. The bulk of the societies were
the small sized Primary Agriculture credit Co-operatives though they existed under different
names in different parts of the state. PACS is known as Primary Agriculture Credit
Cooperative Society. The Primary Agricultural Credit Cooperative Societies (PACS) are
organized at the rural level, and are federated to the respective DCCBs. Presently; there are
4522 PACS at Rural level associated with farmers all over Madhya Pradesh. The PACS is the
bottom-tier of the 3-tier Short Term Cooperative Credit Structure functioning at the
grassroot (Rural) level.
These Primary Societies are owned by farmers, rural artisans etc. and formed to promote
thrift and mutual help among the members; cater to their credit requirements and provide
credit-linked services like input supply, storage and marketing of agricultural produce etc.
These are also formed for catering to the need of disposing of various governments
sponsored citizens' welfare services such as procurement of Food Grains, Wheat/paddy,
Public Distribution System (PDS) etc and supply of agricultural inputs.
PACS are a pivotal institution for providing rural credit for marginalized farmers. On an
average, every sixth village in India has a PACS and hence its presence in terms of reach
cannot be sidelined.
In Madhya Pradesh, there are 4522 PACS. In addition to disbursement of short term
agricultural loans, the PACS are involved in other business operations too. According to
the recommendations of the Task force on Short Term Cooperative Credit Structure (STCCS),
the government had infused funds into PACS in order to improve their financial
sustainability. However in return, there are multiple expectations from the PACS. Some of
them are enumerated here as follows.
 The PACS should be capable of ensuring good governance as an independent

business entity.
 The accounting process of PACS should conform to the Indian Accounting Standards
and the treatment of financial entities should be uniform.
 The maintenance of books of accounts and the formats for the Management
Information System should be uniform across the PACS.

2. Objective of PACS
As mentioned in CHAPTER -2 (clause 2.2)
3. Need for computerization of PACS

As mentioned in CHAPTER -2 (clause 2.4)
5. Department Functions
5.1. Department of Cooperation

The following are the functions are performed by the Dept. Of Cooperation
 Policy
 Control and Coordination
 Budget
 Approvals
5.2. Administrative Segment

The following functions are performed by RCS, JR, DR, AR across the state operating
from their respective division/district under the overall control of RCS:
 Policy implementation
 Society Registration and liquidation
 Cooperative society information
 Revenue Collection/tracking
 Loan distribution/repayment tracking
 Audit and Petitions
 Budget Monitoring
 Personal and administration
5.3. Banking Segment

Functions performed by Apex Bank and DCCBs
 Saving Bank and Current Bank Account
 Terms deposit
 Clearance (Inward/outward)
 Remittances (DD/Banker’s cheque/Pay Order)
 Inter Branch accounting and reconciliation
 Office Account
 Security and Audit trail
 Advances and Term loans
 Overdraft/Cash credit

 Reports: Bill
 Guarantee
 Decision support systems
 Stock invest
 EFT/Anywhere banking
5.4. PACS
1. Based on the norms laid down by NABARD, each PACS is eligible to borrow a
maximum of “n” times (Policy based) of its shares capital, contributed by the
members, from the District banks.
2. Sanction & recover the money from the farmers on specific due dates.
3. PACS does a wide range of businesses such as sales of Fertilizer, seed and pesticides,
running of Ration Shops (PDS), credit business with saving deposits and Pigmy
deposit, Micro credits and Thrifts, Super Market and other allied rural businesses.
Broad functions performed by PACS:

 Loans  Trading business of fertilizer, seed,
 Shares Pesticides etc.
 Guarantees/Loan Clearance (LCs)  Public Distribution System (PDS) used
 Remittances for Sale of Government controlled
 Deposit accounts commodities like Oils, pulses, sugar
 Bank Borrowing/investments etc.
 Stores Control  Uparjan/procurement of Food Grains,
 Payroll wheat/Paddy at minimum support
 Human resources (HR) prices from farmer & maintaining the
 Establishment stock register for the same.
 Asset Management  Provide Agriculture inputs
 Other business
6. Problem with the existing System

The main problem listed out stakeholder-wise in underlines as below:
Problem faced by Farmers:
1. There are delays in sanctioning credit.
2. Difficulties in determining which member to get the loan.
3. Farmer buying from the open market adulterated inputs like seed, fertilizer,
pesticides ration etc.
Problem faced by Societies

1. Complexity of the book-keeping in terms of dynamical and regular changes in
policies. Inability to have standard book keeping practices resulting in fraud and
embezzlement cases.

2. Irregular reporting to DCCB/Apex Bank. In absence of authentic book keeping

practices, the reports generated for policy making are mostly erroneous.
3. Information as required by other institutions from the societies is in non-standard
format hence are time consuming and cumbersome.
4. Inability to do multiple businesses different from basic activities which otherwise can
enhance profitability of the societies.
5. Difficult to maintain the Stock inventory manually for Fertilizers, seeds, Pesticides,
Food grains, wheat/Paddy etc.
6. Societies following different business practices resulting in the lack of consistency in
the system.
Problem faced by institutions and Government

1. Not knowing where the money is going on and how the policy is being implemented.
2. Inability to recover the loan in absence of conducive environment.
3. Inability to enhance the membership base in order to increase the credit facilities
and to control, monitor and correct the functionalities of Societies.
4. PACS is single business unit at rural level, yet unable to take the advantage of various
opportunities in the rural area.
5. Not able to maintain the Stock inventory at PACS level for fertilizer, pesticides, seeds,
food grains etc.
7. Desired Solution
In order to address the various problems stated above, IT could be used as a facilitator in
achieving the following:
1. Ensure the application of standard business process and practices.
2. Increase efficiency and thus reduce inherent delays.
3. Facilitate in integrating wide range services.
4. Bring transparency and accountability
5. Support in establishing MIS for governance.
6. Monitor, determine and prevent leakage and imbalance in the system.
7. Ability to maintain the stock inventory at PACS level.
It is proposed to implement following initiatives to achieve the aforesaid objectives for

computerization of PACS:-
1. Create Grass root level Farmer accessible infrastructure

a) Each of the PACS to be equipped with Computers, Power Backup, Connectivity,
Printer and Scanner with the necessary applications for managing the various
businesses (Credit, Banking, Trading etc.)
b) Connectivity at PACS (Through LAN or WAN in case of Multiple locations)

c) The PACS related data of its members in terms of share capital, loans, and deposits;
input purchases etc. to be digitized.
d) The PACS incumbents and core team members are provided with the necessary
training to operate and deliver the wide range of services.
2. District level data aggregation by using DCCB Servers

a) The district center maintains related data at the 38 DCCB servers of its members in
terms of Share Capital, Loans, Deposits, input purchases etc. of entire district.
b) The district center with the help of DCCB Servers monitors and maintain the intranet
of all these PACS.
c) The data from the PACS under the particulars district to be consolidated at DCCB
Servers.
3. State level data consolidation

a) To establish the Data Warehouse for data consolidation at State level servers.
b) The relevant and required data from the 38 DCCBs only is to be consolidated at State
level Servers. The Data consolidation may be done at Apex Bank.
8. Scope:
The proposal for Total Computerization of the PACS includes following:

a) Design, Develop or procure an existing solution deployed and running successfully
that meets the norms of CAS (Common Accounting System) and MIS (Management
information System) of NABARD. That includes the delivery, commissioning and
maintenance of Application Software at PACS according to their functionality.
b) Supply, installation, Commissioning of computer hardware & related peripherals and
Installation of Operating System, Antivirus Software, Office Suite (Open Source) etc
at each PACS.
c) Hardware and software support and maintenance, post installation of the Hardware
and System Software
d) Connectivity at PACS- through LAN or WAN in case of multiple locations.
e) Data Digitization for each PACS.
f) Provide Facility Management (FM) Support, Deploy manpower & User training for
PACS Orientation, Basic Computer Training, Process Training and Application
Training.
g) Provide Handholding support to the users regards the usage of the software
application for an agreeable amount of time.
Following is the activity list:

8.1. Execution
8.1.1. Application Software at PACS

Feature of the Software:
a) Ensure uniformity in accounting system for every PACS.
b) Software should be web enable with availability of centralized MIS.
c) Work in both offline and online mode.
d) Ease of use with Workflow, Picture & icon driven Operations. User friendly.
e) Bilingual language support system (Hindi and English).
f) Log generation
g) Data Integrity & Security i.e. validation check at each and every stage, Role based
permission given to users, Maker and approver concept.
h) Provides a single window access to all the members' financial and other Information
at a single point (e.g. Loans View and Accounts Information)
i) High Level Tiered Security Mechanism (Role, Activity, Transaction).
j) Provides Statutory Reports at a single Point (Loan Ledger, DCB, Common Demand)
k) Follow the NABARD's specified Common Accounting System.
l) Complete Banking System (Savings, Fixed Deposit and Recurring Deposit)
m) Robust system for KCC loan disbursement & collection.
n) Separate ledgers for each member against individual loans.
Functions:
1. Membership & Share Functions
a) Membership & Share Capital details (Deposit, Credit & Share information, KYC,
Photo)
b) Membership data- Name, Age, Family details etc.
c) Share allotment, share transfer and share management
d) Capturing Land detail
2. Agriculture Short Terms Loans Functions
a) Maintenance of Loan Ledger details
b) Capturing scale of finance
c) Generation of credit limit
d) CLA (Credit Limit Amount)
e) Capture of LSO (Leveraged Sell Out)
f) Drawl Process
g) Generation of NOC (No Objection Certificate) and Non-overdue cover
h) Demand Collection and Borrowing
i) Loan Disbursal Memo (LDM)
j) Maintenance of Insurance
k) Adjustment of remittance
l) Foreclosure of Loan

m) MIS Report generation

n) Insurance on loan/Crop insurance etc
Kisan Credit Card (KCC) Functions

a) Maintenance of Loan ledger details
b) Capturing Scale of Finance
c) Transactions
d) MIS Report Generation
3. Medium Term (MT) Loan & Long Terms (LT) Loan Functions
a) Maintenance of Loan Ledger details
b) Conversion of ST (Short term) Loans
c) Rephasement of MT or LT Loans
d) Rescheduling of rephrased MT/LT Loans
e) Processing the loan application
f) Drawl Process
g) Generation of NOC and Non-overdue cover
h) Demand Collection and Balance
i) Demand letter generation
j) Adjustment of remittance
k) Foreclosure of Loan
l) MIS Report generation
Other Loans
a) Loan Application Processing
b) Sanctions
c) Demand, Collection and Balance
d) Legal Action Detail
4. Financial Accounting Functions

a) Maintenance of ledgers and sub ledgers
b) Cash and transfer scroll
c) Generation and Posting of Vouchers
d) Day Book Maintenance
e) P &L account and Balance Sheet
5. Management & Act Compliance

a) Detail of Board members meeting
b) HR & Payroll related functions
c) Asset register
d) Office management
e) Govt. Dues & loans

6. Saving Bank Functions- Saving Counter

a) Account Opening
b) Pass Book Maintenance
c) Interest Calculation
d) Account Closure
7. Common facility Centre (CFC) Business: Different activities for benefit of farmers
8. Business Correspondence module: For saving account of farmers in the DCCB, PACS
could act as business correspondence to DCCB.
9. Business Development Plan: For the development of PACS, annual/biannual
business development plan can be made.
10. Audit & Inspection module: Various financial & other reports can be generated for
these purpose.
11. Other Service related business: PACS can act as insurance agent, sim card agent etc.
12. Other Physical business like Trading & Public distribution system (PDS)
The trading activity is required for purchase and sale of farming related commodities like
fertilizer, pesticides, seed etc. The trading module should take care of all these functions
including inventory control, stock balance and alerts on stocks and expiry data alerts on
perishables etc. This trading module should provide for data analysis tools for stock
valuation, inventory control and monitoring. The main features of Trading Module are:
a) Raising of Purchase order
b) Automated generation of Sales Invoices
c) Generation of sales returns
d) Monitoring purchase returns
e) Generation of daily, weekly and periodic report of purchase and sales
f) Categorization of Goods
g) Generation of Sales and Purchase register
h) Generation of Stock Register
i) Generation of reports i.e. Stock register, sales Register, Purchase register,
Purchase order list, Daily sales Report, Sales Price List, Stock Report; Stock
Valuation Report; Stock transfer Report; Daily Purchase Report; Monthly Sales
Report
 Public Distribution System (PDS)

The Public Distribution System is essentially used for Sale of Government controlled
commodities like Oils, pulses, sugar etc. The key features of this module are given
below.
a) Ration Card Wise Details
b) Details of members of PDS, pink and white card members.
c) Generation of Release orders.
d) Automated Sales and Purchase Register.

e) Stock Register.
f) Details of Purchases and Sales Inventory
g) Generate reports i.e. Card Holder Detail, Daily Sales Report, Purchase Register,
Sales Register, stock register, Stock report
 Linkage with e-Uparjan Software developed by NIC.
13. Interface with Samagra Portal: linkage with Samagra portal for direct benefit transfer
14. Interface with DCCB Core Banking Software and department eCooperative portal.
15. Reporting & MIS
 Report can be generated on demand & MIS is to be maintained for each module.
 Consolidation of the PACS Data
 Consolidate Data from the PACS at the DCCB
 Connectivity to the DCCB HO server
 Data Entry in the Application Software

8.1.2. Tentative Software Modules:
Membership Agricultural Other Management Medium Interface Interface

& Share Short term Physical and Act Term (MT) & Specification Specification
Capital Credit, business compliance Long Term DCCB Core with
details insurance on (PDS, selling (Board (LT) Loan Banking Samagra
(Deposit, loan/crop of Fertilizer, meeting & Function Software portal for
Credit & insurance, Seed, Compliance, Direct Bank
share KCC Pesticide) HR, Asset Transfer
information, functions and Linkage Register,
KYC, Photo) with e- office Mgmt.
Uparjan. Govt. Dues &
Loans)
Reporting Saving Bank Other Common Business

Audit & Financial
and MIS Functions- Service Facility Correspond
Inspection Accounting
Saving Business Centre ence (B.C.)
Functions
Counter (CFC)
Business
Business Development Plan (B.D.P)

EoI for Computerization of PACS 2014
8.1.3. Hardware
The scope of work with respect to the hardware is given below:-
1. Supply, installation, commissioning and maintenance of required hardware at
PACS level for at least 2 users.
2. Provide the separate servers with require software/tool at every DCCBs (38
DCCBs) to aggregate the respective PACS data at District level & at State level
for Data Consolidation.
8.2. Data Services & Digitization work

a) The following data services would be offered to each PACS capturing the data of
membership, Loans, deposit and other related transaction data.
i. Data Entry, Capture, Compilation
ii. Data Verification and validation
iii. Database Backup/Database Management
b) Coordination and data Capture, entry, check-lists, Application software loading
c) Backup Maintenance and data management
d) Integration into DCCB Servers.
8.3. Connectivity at Every PACS: For Connectivity at PACS, Bidder should propose
cost effective solution (medium of connectivity, network equipment etc.) in their
response. Small LAN/WAN (in case of multiple locations) should be created at PACS
level. MPSWAN connectivity is already established up to Block level. Bidder may
propose connectivity to the PACS from block level through MPSWAN in their
proposal. Technical document on approach & methodology to provide connectivity
should be submitted along with response
8.4. Training & Helpdesk

a) Awareness Training- Exhaustive training to be provided to a group of 2 members at
each PACS for a duration of 5 days on the overall usage of Computers- Basic
Operational training of Computer Hardware
b) Software Usage and Installation- Exhaustive training to be provided to a group of 2
members at each PACS for the duration of 15 days on overall usage of Application
software and its functionalities
c) Administration- Training to be provided to a group of 2 members at each PACS for
the duration of 5 days on overall administrative aspects of the solution.
d) Training to be provided to DCCB Centres in collaboration of DCCB to group of PACS
not exceeding 30 members per batch.
e) Refreshment training to be given to PACS users once in a quarter.
f) Training Material to be provided coupled with availability of Helpdesk support at
each district.
Department of Cooperation, GoMP | Page 33 of 34

EoI for Computerization of PACS 2014
8.5. Manpower Deployment: Bidder has to submit the manpower deployment plan for
this project, approach & methodology for imparting training.
8.6. Maintenance
a) Maintenance of Application software for a period of 5 year from the date of Final
Acceptance Test. Maintenance of the supplied computer hardware for a period of 5
years
b) Change request given by the User during this period is also included in Maintenance
period. No extra cost to be charged for such charge request come through user
during the maintenance period.
The entire work defined in this section would be taken up in phased manner. The strategy
for implementing the solution is defined in the following phases:
SI No Phase No. of Location
1 Phase I 500 PACS
2 Phase II Replicate the process in next 1500 PACS
3 Phase III Replicate the process in next 2522 PACS
End of Document
Department of Cooperation, GoMP | Page 34 of 34

Computerization of PACS in Madhya Pradesh EOI 2014

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EOI- Computerization of PACS 2014

EXPRESSION OF INTEREST (EOI)

Department of Cooperation, Govt. of Madhya Pradesh Page 1

EOI for Computerization of Primary Agriculture Credit Cooperative

Department of Cooperation, Government of Madhya Pradesh invites response for

The detailed EOI document can be downloaded from our website:

(Registrar Cooperative Societies)

Department of Cooperation, Govt. of Madhya Pradesh Page 2

Department of Cooperation, Govt. of Madhya Pradesh Page 3

GoMP Government of Madhya Pradesh

EOI Expression of Interest

PACS Primary Agriculture Credit Cooperative Societies

DCCB District Central Cooperative Bank

DoC Department of Cooperation

RCS Registrar Cooperative Societies

JR/ DR/ AR Joint Registrar/ Deputy Registrar/ Assistant Registrar

SoW Scope of Work

NABARD National Bank for Agriculture and Rural Development

CAS Common Accounting System

MIS Management Information System

HO/HoD/HQ Head Office/Head of the Department/Head Quarter

RFP Request for Proposal

LAN Local Area Network

WAN Wide Area Network

KCC Kisan Credit Card

ST/MT/LT loan Short Term/Medium Term/Long term Loan

“Bidder” means any an Information Technology Service based

Department of Cooperation, Govt. of Madhya Pradesh Page 4

Sr. No. Information Details

1 EOI Inviting Authority Department of Cooperation, Govt. of Madhya Pradesh

4 Date of Pre-bid meeting 28/10/2014 at 15:00 hrs.

Office of the Registrar Cooperative Societies

Ground Floor, Vindhyachal Bhavan,

Bhopal- 462004, Madhya Pradesh.

The interested bidders submitted their queries on

5 Last date for submission 11/11/2014 up to 16:00 hrs.

6 Place, Date and Time to 12/11/2014 up to 15:00 hrs.

Ground Floor, Vindhyachal Bhavan,

Bhopal- 462004, Madhya Pradesh

7 Place, Date and Time of Office of the Registrar Cooperative Societies

Bhopal- 462004, Madhya Pradesh

(The date and time shall be indicated to bidders)

Department of Cooperation, Govt. of Madhya Pradesh Page 5

1.3 Costs Borne by Respondents

1.4 No Legal Relationship

1.5 Recipient Obligation to Inform Itself

Department of Cooperation, Govt. of Madhya Pradesh Page 6

2.1 Introduction of PACS

In Madhya Pradesh, there are 4522 PACS federated in respective 38 DCCBs. In

 The PACS should be capable of ensuring good governance as an independent

Department of Cooperation, Govt. of Madhya Pradesh Page 7

2.2 Objectives of PACS

2.3 Department Structure

PACS and other societies

Department of Cooperation, Govt. of Madhya Pradesh Page 8

BANKING Administrative E-Governance

RCS Other Department,

The Department of Cooperation has following structure:-

1. Principal Secretary (Department of Cooperation) and Registrar of Cooperative

Department of Cooperation, Govt. of Madhya Pradesh Page 9

2.4 Desired system characteristics

1. To streamline the processes and establish standardized accounting and business

Department of Cooperation, Govt. of Madhya Pradesh Page 10