1

User Instructions
For SmartLF Scan!
Large Format Scanner
Rev. G June 2016
(f/w 1.01)

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Contents

INSTALLATION
PREPARE AND POWER ON YOUR SCANNER ............................................................. 3
UNDERSTANDING THE SCREEN AND SCANNER CONTROLS ..................................... 4
PROGRESS INDICATOR .............................................................................................. 5
TOP LEVEL OPTIONS.................................................................................................. 5
LOWER LEVEL OPTIONS ............................................................................................ 6
CALIBRATION (ONE-TIME) ........................................................................................ 7
INSTALLING THE SOFTWARE ..................................................................................... 8
CABLE, WIRELESS OR DIRECT LINK NETWORKING .................................................... 9

SCANNING
SCAN TO SCANNER MEMORY ................................................................................. 10
SCAN TO USB MEMORY .......................................................................................... 11
STARTING THE SOFTWARE...................................................................................... 12
SCAN TO COMPUTER .............................................................................................. 13

OPERATOR
TRANSFER ALL SCANS TO USB MEMORY ................................................................ 14
TRANSFER ALL SCANS TO COMPUTER .................................................................... 15
TRANSFER ALL SCANS TO SCANNER MEMORY ....................................................... 16

MAINTENANCE
UPGRADING FIRMWARE ......................................................................................... 17
CLEANING THE SCANNER .................................................................................. 18, 19
CALIBRATE THE SCANNER ....................................................................................... 20

GENERAL
OPERATING TIPS AND TROUBLESHOOTING GUIDE .................................... 21, 21, 23
DECLARATION OF CONFORMITY ...................................................................... 24, 25

DIAGNOSTIC
DIAGNOSTIC WARNINGS AND ERROR CODES .................................................. 25, 26

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INSTALLATION PREPARE AND POWER

ON YOUR SCANNER

Output: 3.42A at 19V

Input: 100 - 240V, 50-60Hz

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INSTALLATION UNDERSTANDING THE SCREEN

AND SCANNER CONTROLS
scan to
SCREEN scanner
scan to (selected) scan to USB
computer memory
number and
scan destination
set-up
options

options in use
(or defaults )

SCREEN NAVIGATION AND

SCANNER CONTROL accept / OK

move left move right

home
SCAN

scanning / busy light STOP

up one level eject paper

BLUE LED ORANGE LED CIRCLING DOTS

POWER ON, NORMAL PAPER TRAY OPEN SCANNING OR PROCESSING
OPERATION (MAINTENANCE) SCAN DATA

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INSTALLATION PROGRESS INDICATOR

data sent to
USB stick
(updated)
scanning to USB
stick

free USB stick

memory

data sent to
computer via
network (updated)
scanning to
computer

IP address of
computer

data saved
internally
(updated)
scanning to
scanner
memory
free scanner
memory

MENUS TOP LEVEL OPTIONS

COLOR MODE (2) SCAN TO PDF FILE 
SCAN TO JPEG FILE SCAN TO TIFF FILE

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DETAIL (6) SCAN PAPER SIZE (MULTIPLE)

BRIGHTNESS (3) BLACK POINT (3)

WHITE POINT (3) MORE SETTINGS (MULTIPLE)

MENUS LOWER LEVEL OPTIONS

full color mode  grayscale mode

automatic normal picture detail

automatic high picture detail

automatic normal document
automatic high document detail
detail

fixed low detail fixed normal detail

fixed high detail automatic paper sizing

ISO/DIN PAPER SIZES ANSI PAPER SIZES

ARCHITECTURAL PAPER SIZES bright

brighter  very bright

low black point medium black point 

high black point low white point

medium white point  high white point

move all scans to computer all scans to USB stick

delete all scans in scanner current settings to default

restore factory settings NETWORK

information update firmware

line calibrate color calibrate

fixed IP scanner address automatic scanner IP address

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INSTALLATION CALIBRATION (ONE-TIME)

STEPS
Always ensure sensor glass is clean and dry (see maintenance section if
you think the glass may be dirty) 1

Note: Calibration target is placed between width markers 2

Insert calibration target into scanner face up, black section first 3

Select settings, color calibration

Calibration target is ejected after calibration

Select settings, line calibration

Calibration target is ejected from the rear when calibration is complete

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INSTALLATION INSTALLING THE SOFTWARE

1 2

3 4 5

6 7 8

STEPS

Go to www.colortrac.com/netapp Click the large button. Windows will prompt you to open or save the file.
Save the file ‘networkapp.zip’ to your Downloads folder or any another suitable area on your pc
1,2

Double-click the zip folder to reveal the ‘Scan NetApp-Setup’ file. Double-click it to begin the installation 3

Allow changes to be made to your computer by clicking ‘Yes’ 4

Choose your preferred language 5

Press Next , then Install and Finish to complete the software installation 6,7,8

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INSTALLATION CABLE, WIRELESS OR DIRECT

LINK NETWORKING

1 2

3 4

 192.168.001.XXX
255.255.255.000

192.168.002.XXX
255.255.255.000

× ×
CONNECTION OPTIONS USING THE NETWORK CABLE (INCLUDED)

Cable Scan! to the same network used by your wired computer. The Scan! is set for DHCP networking by
default. Alternatively set a suitable unique STATIC IP address in the scanner in the same network range as
your computer and the other devices on the network. Your IT person can help you with this if you are unsure.
1
Duplicate the subnet IP address on Scan! if your office network differs from the default (255.255.255.000).

If your computer is connected wirelessly to your office network follow the instructions for 1. and ensure that
the scanner is set either DHCP or with a STATIC address compatible with your network.
2

To cable network directly to your computer away from an office network you must set your computer to have
a STATIC IP address (your office computers may be already set with STATIC IP addresses). To connect, first
change Scan! to STATIC IP adressing then enter a new static IP address ensuring the first nine numbers are the 3
same but the last last three (XXX) are different to your computer’s IP address. Duplicate the subnet IP address
on Scan! if your computer differs from the Scan! default of 255.255.255.000.

Scan! is not useable across bridged networks. Look for differences in the first three sets of numbers in the IP
address.
4

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SCANNING SCAN TO SCANNER MEMORY

STEPS

Check scanner memory is not full (8 scans maximum)

Check / select paper size setting

Check / select file type

Check / select color mode

Load paper in centre of scanner between limit markers

Check mode is ‘download to scanner’ (default)

Press scan button

Document will eject automatically after scan is stored

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SCANNING SCAN TO USB MEMORY

STEPS

Insert USB flash memory (FAT32, 4-128GB)

Check / select paper size setting

Check / select file type

Check / select color mode

Load paper in centre of scanner between limit markers

Change mode to ‘download to USB flash memory’

Press scan button

Document will eject automatically after scan is transferred

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SCANNING STARTING THE SOFTWARE

1 2 exit the NetApp

minimise

scan save folder

save grayscale as black and white
block other scanners

3 4

shows connection status

STEPS

Start Scan! NetApp from the Windows program Colortrac folder or

1
click the desktop icon

Browse to the folder you want to store your scans in 2

Toggle lock icon to block other scanners using this app after
2
connection

Toggle grayscale / bitonal icon to switch between gray and bitonal 2

Press stop/switch on/insert paper to wake and connect scanner 4

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SCANNING SCAN TO COMPUTER

STEPS

Connect to network, check IP protocol (see notes on p.9)

Check / select paper size setting

Check / select file type

Check / select color mode

Load paper in centre of scanner between limit markers

Change mode to ‘download to computer’

Press scan button

Document will eject automatically after scan is transferred

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OPERATOR TRANSFER ALL SCANS TO

USB MEMORY

STEPS

Insert USB flash memory (FAT32, 4-128GB)

Note number of scans stored inside scanner (top left of display)

Move to settings, more settings, move scans to USB flash memory

Click OK to transfer scans. Wait for process symbol to clear

Note number of scans stored inside scanner will now be zero

Remove USB flash memory

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OPERATOR TRANSFER ALL SCANS TO

COMPUTER

STEPS

Note number of scans stored inside scanner (top left of display)

Scan! must be connected to a computer – see page ‘ SCAN TO
COMPUTER (SCAN) ‘
Move to settings, more settings, move scans to computer

Click OK to transfer scans. Wait for process symbol to clear

Note number of scans stored inside scanner will now be zero

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OPERATOR DELETE ALL SCANS IN THE

SCANNER MEMORY

STEPS
Note number of scans stored inside scanner (top left of
display)
Move to settings, more settings, delete all scans in scanner
memory
Note number of scans stored inside scanner will now be
zero

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MAINTENANCE UPGRADING FIRMWARE

STEPS

Check the latest firmware level for Scan! posted at

www.colortrac.com/support

Switch on Scan! and check fitted firmware level

Obtain an empty USB flash drive of at least 4GB capacity.
It is important the drive contains no folder or files.
Using a Windows computer copy the contents of the
firmware upgrade zip file to the USB stick. There should be
three files only on the USB memory stick to perform the
firmware upgrade on the scanner

Insert the USB stick into scanner USB socket

From the upgrade firmware icon press OK. Upgrading takes

approx. 20 seconds. Scan! will restart automatically

Now check the firmware has updated

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MAINTENANCE CLEANING THE SCANNER

2 3

4 5

STEPS

Power off the scanner and remove all connection cables 1

Fold out rear props, lean scanner back then fold out front 2,3,4,5

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MAINTENANCE CLEANING THE SCANNER

3 4

STEPS

Push left and right levers downwards to lower the closed tray section 1

Support tray and fold out lower section 2

Identify white paper pressure plate (sprung) 3

Identify sensor glass 4

Periodically inspect and clean 3 and 4 using non-abrasive, non-solvent, lint-

5
free cleaning products if required

Allow to dry then close tray (check for blue light when powered back up)

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MAINTENANCE CALIBRATE THE SCANNER

STEPS

Always ensure sensor glass is clean and dry (previous section) 1

Note: Calibration target is placed between width markers 2

Insert calibration target into scanner face up, black section first 3

Select settings, color calibration

Calibration target is ejected after calibration

Select settings, line calibration

Calibration target is ejected after calibration

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GENERAL OPERATING TIPS

Description Explanation / Tip

Dealing with a document that has
loaded skewed or is not lying flat on
the scanner tray
Do not feed a document immediately
behind the document still being
processed (held but not yet ejected)
I find it difficult sometimes to load
Always allow the previous
larger documents squarelydocument
into the
to be
scannerejected before loading a fresh
document
Why does the scanner not accept any
more than 8 scans when scanning
internally to its own memory
The processing circle icon seems to
continue beyond 1 minute.
Do not press Eject or Scan. Instead slightly lower the paper tray
towards the maintenance position (p19), remove the document,
click the paper tray assembly back up into position and reload
Failing to allow the scanner to finish and eject a document causes
any following document placed in the scanner to be ejected
without being staged ready to be scanned
Grip the paper at each side 2”/ 50mm in from the leading edge.
With the paper slightly in tension (stretched) rest each hand on
the tray so that the leading edge is parallel and ¼”/ 6mm in front
of the white ruler. Now push the document into the scanner.
SmartLF Scan! will store a maximum of 8 scans inside its internal
memory
Please restart the scanner and try again. If using a memory stick
try a different one.

GENERAL TROUBLE SHOOTING GUIDE

Description Explanation
Blue light flashes for 1 second every 5 Scanner is in sleep mode. Press SCAN button to wake scanner or
seconds insert media

Loaded document suddenly moves Scanner has entered deep power save mode. Place paper on tray
through the scanner and is ejected. then remove it to re-power the scanner
Light flashes 1 second every 5
seconds
Orange light shows and will not scan
Paper tray is still open and not properly locked at one or both
ends. Close paper tray.
When connected to a computer Scan! Scan! could not find the computer on the same network. Use
starts to scan but then sends ‘information’ in the scanner and ipconfig from the command
document through scanner faster prompt at the computer to verify that both devices are identical in
than normal the first three frames of the IP address192.168.001.XXX.
Paper size is not detected properly Scanner glass may be dirty. Inspect and clean if necessary. Note
if the glass was dirty at the time a color calibration was carried out
a perfectly clean scan glass will not help. Check the scan glass is
still clean then color calibrate and try again.
Document is ejected or does not scan Document is wider than the scanner maximum scan width.
properly using automatic paper sizing Rotate document if possible or change to largest manual size (D-
size portrait or E-size portrait).
Scans are not being saved when using The USB flash memory stick may be damaged, worn out of poor
the USB stick quality or incompatible. Change to a different type

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Pressing the scan button when using Wait 3 to 4 seconds after inserting the USB stick into Scan! before
the USB memory stick does not start pressing the scan button for the stick to be recognised properly
the scan

When using the Scan! NetApp no a) Power cycle the scanner

scans are received into the folder b) Determine the scanner IP address then ping it from the
computer e.g. ping 192.168.001.xxx
c) Is the NetApp running?
d) Is a NetApp running on a different computer and directing the
scans somewhere else?
e) If b and c are okay uncheck the Scanner Lock checkbox in c or d
to reset the lock (required after a firmware upgrade)
Straight lines and diagonal lines in the If the scanner is subjected to strong physical shock or extremes of
scan images have very small breaks in temperature during storage or shipment the internal optical
them when inspected at high zoom alignment may be altered very slightly. Use the line calibrate
function from the more settings menu and the calibration target
to electronically re-align the scanner.
The color of the image is suddenly If the scanner is being used in a room where the temperature is
changing very slightly across the more warm or cold than normal or different to the environment
scanner where the scanner was last color calibrated then it may be
necessary to recalibrate. Use the color calibrate function from the
more settings menu and the calibration target to electronically re-
set the color in the scanner.

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Declaration of Conformity

GLOBAL SCANNING SUZHOU CO LTD

#39 DONGJING INDUSTRIAL ZONE, #9 DONGFU RD,

SUZHOU INDUSTRIAL PARK, SUZHOU,
JIANGSU, 215123 CHINA

Model name: SmartLF Scan! 24, SmartLF Scan! 36

Function: Large Format Scanner
Rating voltage: 19V
Rating current: 3.42A
Power supply: FSP065-REBXX
(X=0-9, A-Z or Blank)
Approvals applied for: Energy Star, CB, CE, FCC, UL, CuL, VCCI, C-Tick, CCC,
BIS, KCC, EAC, BSMI, RoHS, LVD
Warning:
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

BELOW: Product warning for Class A product written in Japanese (to comply with Japanese certification and approvals.

SmartLF Scan! 24 SmartLF Scan! 36

In-the-box Scan! large format scanner
Tough wheeled carry case
Mains external power supply
Calibration target
RJ45 Ethernet cable
Scan System Three modes of operation.
TIFF and PDF files are generated inside the scanner. They can be
1 - stored in the scanner for transfer to a PC later
2 - stored directly on a USB stick
3 - transferred via wired Ethernet, direct to a network or PC.
When connected to a PC, additional black and white binary files are available.
SmartLF Scan! is self-contained and only requires a power supply to operate.
Scan software Scan formats are viewable using native Windows Apps. A small Windows program is supplied to receive live or stored scan files from the
scanner. This is not required for scan to USB stick operation.
Optical Resolution 600 dpi
DocLogic intelligent image optimisation system
automatically sets dpi of document or photos according to physical size to maximise image quality and reduce file size
Max Scan Width 24” (609.6 mm) 36” (914.4 mm)
Max Image Length 50" (1270mm)
Min Media Width / Thickness 6.2” (160mm) / 0.003” (0.07 mm) 6” (150 mm) / 0.003” (0.07 mm)
Max Media Width / Thickness 26” (660mm) / 0.02” (0.5 mm) 38” (965 mm) / 0.02” (0.5 mm)
Paper sizing (image sizes) ISO DIN / ARCH / ANSI / automatic width and length
Internal memory approx. 6 GB or 8 scans
Scan Accuracy 0.2 % +/-1 pixel
SingleSensor SingleSensor is a full width straight-line contact image sensor (US patent #8,922,849)
digital imaging technology Bi-directional long-life LED light system for optimum object illumination and instant-on scanning capability
Operation modes scan to internal memory / scan to USB stick (not supplied) / scan to networked computer
Color space 24-bit sRGB and grayscale (plus bitonal using the pc connection)
Scan speeds (maximum at 200 dpi) 4.5 inch/sec (114.3mm/sec) grayscale and 3 in/sec (76.2mm/sec) for color.
Paper Path Centered, face-up, front entry
Data interfaces Front: USB2 socket for scan to USB memory stick.
Rear: Ethernet RJ45 GBit for scan to computer over network
Power Requirements External power supply Input: 100~240VAC, 50-60Hz, auto-sensing +/-10%, Output: 3.42A at 19V,
Scanner power consumption: 19.4 W (scanning), 10.2W (standby), 0.05W (sleep). Energy Star qualified

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Environment Operating temperature 10oC – 35oC, Relative Humidity 10% – 90% (non-condensing)
Weight & Dimensions (WxHxD) Scanner only 11.5 lbs (5.2 kg) / 34.3 x 6.3 x 5 inches (870 x Scanner only 15.4 lbs (7 kg) / 46.3 x 6.3 x 5 inches (1175 x 160 x
160 x 126 mm) 126 mm)
Scanner incl. case: 22.3 lbs (10.1 kg) / 38.6 x 10.4 x 8.2 inches Scanner incl. case: 30.9 lbs (14 kg) / 50.4 x 10.4 x 8.2 inches (1280 x
(980 x 265 x 208 mm) 265 x 208 mm)
Host Platform Windows 10, Windows 8, Windows 7, 32-bit and 64-bit architectures
Certifications ENERGY STAR qualified, CB, CE, CCC, FCC, UL, RoHS compliant
Warranty 12 months or 30,000 linear scan metres

DIAGNOSTIC ICON WARNINGS AND ERRORS

MISSING USB STICK USB STICK FULL

USB NOT COMPATIBLE CORRUPTED USB STICK

NETWORK NOT FOUND NETWORK / CONNECTION PROBLEM

CALIBRATE SCANNER NOW CALIBRATION PROBLEM

INTERNAL MEMORY FULL INTERNAL MEMORY PROBLEM

SCANNER OPEN / NOT

INTERNAL TO COMPUTER OK
SHUT

OPERATION SUCCESSFUL MEGABYTES SENT

COMPUTER MISSING /
0.0.0.0 XXX.XXX.XXX.XXX COMPUTER CONNECTED
NETAPP NOT RUNNING

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DIAGNOSTIC ERROR CODES

The scanner may display one of the following error codes if it encounters a problem.

- ERR_INVALID_MODEL, // 1
- ERR_CAL_PARAMS_INVALID, // 2
- ERR_CAL_PARAMS_MISSING, // 3
- ERR_SD_MOUNT, // 4
- ERR_SD_READ, // 5
- ERR_SD_WRITE, // 6
- ERR_SD_FULL, // 7
- ERR_SD_FORMAT, // 8
- ERR_SD_CLOSE, // 9
- ERR_USB_MISSING, // 10
- ERR_USB_MOUNT, // 11
- ERR_USB_CORRUPT, // 12
- ERR_USB_READ, // 13
- ERR_USB_WRITE, // 14
- ERR_USB_FULL, // 15
- ERR_USB_DELETE, // 16
- ERR_USB_CLOSE, // 17
- ERR_ETHERNET_NO_PC, // 18
- ERR_ETHERNET_SCAN, // 19
- ERR_STITCH, // 20
- ERR_NORM, // 21
- ERR_LED, // 22
- ERR_UPDATE, // 23

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DOCUMENT NO 88N001G © 2016 Colortrac