Professional Documents
Culture Documents
INTRODUCTION ......................................................................................................................1
NOVARETAIL FOR GROCERY ...................................................................................................2
CATEGORY MANAGEMENT ......................................................................................................1
MERCHANDISE AND ASSORTMENT PLANNING ...................................................................... 1
RETAIL PRICING AND REVENUE MANAGEMENT .................................................................... 1
PROMOTION PLANNING AND MANAGEMENT ......................................................................... 2
ASSORTMENT MANAGEMENT .............................................................................................. 2
SUPPLY CHAIN PLANNING ......................................................................................................3
FORECASTING AND REPLENISHMENT................................................................................... 3
PERISHABLES PLANNING ................................................................................................... 4
PURCHASING .........................................................................................................................5
VENDOR RELATIONSHIP MANAGEMENT ............................................................................... 5
PURCHASE ORDER MANAGEMENT ...................................................................................... 6
SUPPLY CHAIN EXECUTION ....................................................................................................8
INVENTORY MANAGEMENT ................................................................................................. 8
WAREHOUSE MANAGEMENT ............................................................................................. 10
NOVARETAIL ENHANCEMENTS .......................................................................................... 11
MULTI-CHANNEL RETAILING .................................................................................................12
STORE MERCHANDISE MANAGEMENT ............................................................................... 12
STORE CONNECTIVITY ..................................................................................................... 12
ENTERPRISE MANAGEMENT AND SUPPORT ............................................................................13
MASTER DATA MANAGEMENT .......................................................................................... 13
FINANCIAL ACCOUNTING .................................................................................................. 14
MANAGEMENT ACCOUNTING ............................................................................................ 16
FINANCIAL SUPPLY CHAIN MANAGEMENT.......................................................................... 17
GENERAL FEATURES ...........................................................................................................17
AUTHORIZATION .............................................................................................................. 17
ACCOUNT DETERMINATION ............................................................................................... 17
SCHEDULE MANAGER (MONTH END ACTIVITIES) ................................................................ 18
BUSINESS INTELLIGENCE (REPORTING) ............................................................................. 18
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Introduction
Working in close partnership with SAP and our retail clients, CIBER are proud to present
novaRetail, an integrated enterprise Retail Management Solution, engineered by CIBER and
powered by SAP. novaRetail is the enterprise management system you can rely on to run
your business.
‘In the retail industry some trends come and go very quickly.’ We
need business intelligence to identify, analyse and resolve market
changes quickly.’
Built on the success of our customers, our retail and information technology expertise allow
us to deliver a high quality solution more efficiently with a higher return on investment.
This document describes the full suite of functionality contained in the novaRetail solution.
Supply Chain Planning introduces automatic replenishment which brings the benefit of
managing daily replenishment more efficiently for the large number of articles typically found
in grocery stores. This will also reduce human error such as ordering the wrong product or not
ordering at all.
Sales will increase due to more efficient stocking processes through frequent deliveries,
higher selling space productivity due to fewer out of stocks and a reduction in in-store storage
space required for safety stock buffers.
Special processes are built in to support the demanding task of replenishment planning for
perishables. novaRetail can also deal with inventory on a quantity and value basis for dry
goods whilst managing fresh produce on a value only basis.
each inventory movement will give inventory planners the information they need to ensure
customer service levels are maintained at the highest level. Special enhancements in the
novaRetail solution give you the ability to carry out inventory transactions with the latest
technology such as wireless hand held terminals.
Finally, Multi-Channel retailing takes care of the critical area of store operations. Seamless
integration of store systems into the merchandising system will ensure that all stakeholders
are viewing the same information about stock and sales.
Underpinning the entire solution is the Enterprise Management and Support functions. The
all important Financial Management of your organisation is provided by tight integration with
all merchandising and supply chain activities. As soon as a transaction is carried out in the
operative system the financial records are updated
The diagram below illustrates the breadth of functionality provided by novaRetail across the
retail value chain from vendor to customer.
Category Management
MERCHANDISE AND ASSORTMENT PLANNING
The plan is used to establish important key figures such as sales, gross margin and stock for
a time period in the future, for example, for a season. By comparing planning data, actual
data, and historical data, you can plan future business developments in the best possible way.
• Promotion pricing created at multiple organisation levels, for example all stores or store
specific
• Different validity periods for different groups of stores
• Automatic follow-on processing such as promotion announcement to stores and creation
of allocation tables
• The ability to maintain promotion specific discounts across entire ranges or merchandise
categories and link these to coupons
• Multiple ‘deal’ types including Buy One Get One Free, Free Goods, Multi-deals based on
quantity or value.
ASSORTMENT MANAGEMENT
novaRetail’s assortment (range) management tools give you the ability to manage individual
ranges for groups of stores or even at a store level.
Once the parameters are defined at article and store level, for example article grades and
relevant merchandise categories for each store the system will automatically assign the range
to the stores.
As article ranges are constantly changing in the
grocery industry as new products are introduced and
obsolete products deleted novaRetail’s
discontinuation functions will take care of the
remaining stock in your stores. Automated
discontinuation checks will provide an overview of
where deleted stock is sitting in the supply chain and allow you to take the appropriate action
to remove it from your stores such as markdowns and promotions.
Within a short time the powerful replenishment functionality will reduce the manual workload
as well as the working capital for your retail enterprise.
Merchandise Distribution
PUSH process
Retail companies often have to centrally distribute merchandise among a large number of
stores, like for example, for initial purchase or promotional items. novaRetail will allow your
company to use allocation tables which
actively support the distribution of this type
of merchandise and then trigger the
necessary goods movements. The
distribution among the stores is based on
allocation rules which can easily be created,
based on historical key figures or on a
specified quota.
You can have the merchandise delivered
directly from the vendor to the store, from
the vendor to a distribution centre and then to the store, or from a distribution centre to a store.
After you have completed the planning stage, novaRetail will automatically create the relevant
documents for procuring or delivering the goods.
PULL process
Collective purchase orders are used to plan merchandise distribution in the pull process. In
novaRetail the collective purchase order combines the requirements of all stores. These
requirements exist in form of stock transfer orders (either produced automatically out of store
replenishment or manually). All these requirements will be combined automatically into one
single order for a vendor - the collective purchase order. The complete PULL process can be
automated from store replenishment to external procurement which will drastically reduces
the data processing work.
PERISHABLES PLANNING
vendor negotiations at any time. The buyer needs the ability to view all possible vendors for
any single article with available costs in order to establish that day's selling price with
automated purchase order generation. Both push and pull processes are supported with flow
of goods directly to stores (DSD) or via the distribution centre (flow through). Vendor
evaluations on price, quality, accuracy and timeliness of deliveries are also maintained for
future vendor selections. Mobile usability for buyers operating in a fresh item market (e.g., fish
market). Single point, portal approach (sourcing cockpit) to an integrated view of all
procurement and delivery of fresh items to the store by extending to other applications and
services required to execute the procurement process.
• Demand aggregation
• Price discovery
• Auctions and RFQ’s
• Negotiations
• Automated purchase order generation
• Flexible merchandise flow
• Fresh Item Workbench
Purchasing
VENDOR RELATIONSHIP MANAGEMENT
novaRetail allows your company to analyse and assess the performance of your external
suppliers via vendor evaluation. A vendor is automatically scored, based on a number of
different criteria. The overall score can be used to determine whether a business partner
should be retained or eliminated from your vendor base.
• Maintaining vendor evaluation criteria such as on time delivery, quality and price accuracy
• Monitoring ongoing vendor performance via standard reports
• Analysing overall vendor performance at the end of a period, for example annually
• Capture other qualitative evaluation criteria for scoring, for example innovation or product
packaging
Vendor Rebates
This functionality handles the business situation, whereby the vendor agrees to give your
company rebates for goods purchased. These rebates are only applicable if a certain quantity
or value of goods is purchased within an agreed period of time. The rebates are not given
with each invoice but at predefined points in time. The system is able to automatically update
the relevant business volume and keep track of rebates applicable.
Purchase Order Management will allow your company to manage the procurement process to
cover requirements for services and goods from internal or external sources of supply. Both
automatic purchase order creation via Replenishment and manual creation are supported. In
the case of replenishment, purchased orders can be automatically created based on
forecasted requirements or when stocks drop below a certain level.
In case an approval procedure for purchasing documents needs to be in place, novaRetail will
support this kind of “electronic signature” also known as release procedure. Only after the
approval from an authorized person takes place can purchasing documents be outputted
(print, email). Integrated Drag & Drop functionality during order creation will speed up the
transaction handling itself.
conversion of purchase requisitions to purchase orders and order monitoring. The purchasing
functionality can be used both centrally in the head office and locally in stores.
Order Optimising
• Investment Buying
• Automatic Load Building
• Manual Load Building
To initiate the procurement process, possible suppliers of merchandise need to be found and
selected before regular purchase can take place.
novaRetail provides specific functionality to handle “request for quotation” (RFQ) as an
invitation to vendors, to submit a quotation (bid) for the supply of articles or services. The
system supports the vendor selection process with the price comparison functionality, on the
quotations received.
Inventory Valuation
Shrinkage Management
You can use this business process to make stock adjustments at warehouse or stores.
Postings, based on the reason for the shrinkage (breakage, spoilage, theft, depreciation,
withdrawal for own use, and so on), are debited to the corresponding G/L account. Statistical
analyses can be performed for every posting.
Every company is legally required to carry out a physical inventory of warehouse stocks at
least once a year to balance the physical stocks with the book figures. novaRetail supports
your enterprise to carry out a physical inventory for warehouses and stores and furthermore
allows you to upload the results from the physical count in the form of a flat file (xls, txt). This
upload results in immediate stock and financial postings in the system.
Every Goods Receipt will be posted with reference to a Purchase Order document. During
goods receipt processing, all key data will be checked automatically against the purchasing
document, verifying quantity and articles.
During data processing, most data will be
defaulted which significantly reduces the data
entry. The fully integrated system will
automatically create the relevant financial
postings for external as well as internal
accounting. To facilitate a ‘quantity check’ prior
to the actual goods receipt posting, a count list
can be printed which allows online update after
the physical check, and will serve as a basis for
the actual inventory posting.
During the processing of an invoice document, the system verifies the quantities and values
against the related purchase order and goods receipt postings. In case the invoiced quantities
or values exceed the pre-defined tolerance limits, the system will block the invoice for
payment. Processing can only take place after an authorized person releases the blocked
document.
• Complete purchase order history including all goods receipts and invoices stored against
original document
Returns to Vendor
The goods return process refers to all merchandises which are to be returned from a store or
distribution centre to an external vendor. Returns can be performed for damaged goods; for
goods remaining at the end of a promotion or season; and for discontinued merchandise. Full
integration exists; from purchase order processing to inventory management right up to
accounts payable.
Stock Transfer
In the supply chain, merchandise needs to be transported between sites. The process of
transferring articles from one site to another is known as stock transfer. It can be either from
distribution centre to store and vice versa or from store to store. novaRetail fully supports
transfers involving two different legal entities (company codes) of your enterprise with
complete invoicing /billing and financial accounting. Similar to the external procurement
process, the stock transfer orders can be automatically created as a result of the
replenishment run.
WAREHOUSE MANAGEMENT
map your entire warehouse complex in detail to storage bin level. Not only do you gain an
overview of the entire quantity of a material in the warehouse; you can also always determine
exactly where a certain material currently is in your warehouse complex.
NOVARETAIL ENHANCEMENTS
novaRetail comes packaged with a number of additional functions which make your life as a
grocery retailer a whole lot easier.
Rack Jobber
Rack jobbers are wholesalers or manufacturers to whom you grant sales space (usually shelf
space) in your store. These rack jobbers offer goods that are not included in your existing
assortment. The goods are the property of the rack jobber, but they are sold via your retail
site’s POS system and no other logistic activities are carried out from your side.
The vendor’s own employee can be in the store to sell their goods, to manage their stock and
arrange the delivery for customers if necessary. Your store collects the money from the
consumer on behalf of the vendor. Certain commission charged to the rack jobber vendor will
be deducted from the total sales revenue during the settlement.
novaRetail provides special functionality to maintain the relevant master data, including bar
code, till text and sales prices for the rack jobber articles, in order to process standard POS
sales activities. On a periodic basis, the rack jobber will be paid based on sales volume minus
the commission agreed.
Vendor consignment
novaRetail allows you to manage consignment stock from your vendors efficiently. The
consignment articles belong to the vendor until they are sold or transferred into your
company’s own valuated stock. The logistics handling for consignment articles is identical to
standard trading goods where your company keeps track of inventory, replenish stock and
carries out sales. Different handling exist for inventory valuation, where consignment goods
are not considered as part of your inventory balance, and payment processing only takes
place periodically based on sales volume.
The solution supports your consignment settlement process from sales reporting and quantity
allocation up to invoice processing. An easy to handle workbench will guide you through the
process steps and carries out most of the activities automatically.
The usage of handheld terminals and RFID will optimize the date
processing time as well as increase the data quality throughout the
whole supply chain. In the warehouse, goods movement can
literally be processed “online” and stock count executed more
efficient than ever. The usage in the store will allow price inquires,
provide the latest sales history with stock on hand information as
well as trigger immediate replenishment for out of stock items.
Multi-Channel Retailing
STORE MERCHANDISE MANAGEMENT
The majority of transaction, which are relevant for store operations from procurement to
inventory management and sales (sales order processing) can be executed with the retail
store, which is a web based novaRetail front end for store users. Simplified screens will allow
a fast deployment for the store users with minimum training effort.
STORE CONNECTIVITY
Merchandises in stores are normally sold using electronic cash registers (POS systems).
novaRetail contains a pre-defined interface to communicate with the POS system (Point of
Sales) resulting in more of an integrated system rather than an interfaced system.
Inbound (POS to novaRetail) and outbound processing (novaRetail to POS) is supported and
the usage of “change pointers” in novaRetail will smooth the outbound communication with a
minimum volume on data. Data like merchandise categories, article data (sales price, barcode,
till text, unit of measure, etc.) taxes and exchange rates as well as promotions can be send
out from novaRetail to the POS system.
Sales figures (including returns) on an aggregated basis and financial transactions from the
stores will be uploaded to novaRetail.
The POS monitor in novaRetail provides functionality to monitor all POS inbound and
outbound activities. The system classifies every outbound and inbound message and records
it in a log.
Organization Structure
The article master contains information on all the items that a retail enterprise procures,
stores and sells. It is the company's central source for retrieving article-specific data such as
the bar code, units of measure, procurement and replenishment data.
To ease and streamline the article master maintenance, the solution contains sophisticated
listing functionality for automatic assignment of
articles to assortments. The assortment defines
which articles are available in a site during a
specified time period.
novaRetail, each article will be assigned to exactly one merchandise category, while one
merchandise category can group many articles with same attributes.
Business Partners
Business partners are individuals or corporations with whom a company has a business
relationship. Customers and vendors are business partners involving the transfer of goods
and services. Details of business partners are managed in master records, which contain all
the necessary information for processing business transactions. Then when processing
business transactions, the system proposes the relevant information, saving your company
time and effort while reducing errors during data entry.
Product Catalog
The novaRetail Product Catalog function allows you to store, retrieve, and manage data (such
promotional flyers, CD-ROM disks, on-line services and multimedia kiosks at the point-of-sale.
system, with integration of images, audio, or video in your product catalog, to be used in
FINANCIAL ACCOUNTING
General Ledger
up-to-date reference for the rendering of accounts. Actual individual transactions posted
online and in realtime can be checked at any given point in by displaying the original
documents.
novaRetail records all business transactions in the system, which is fully integrated with all
operational modules. Therefore, your company is assured of accounting data which is always
accurate and up-to-date.
A pre-defined chart of accounts will give your company or companies a transparent frame for
all financial activities as well as the required basis for statutory reporting.
Accounts Payable
The Accounts Payable application component records and manages accounting data for all
vendors. It is also an integral part of the purchasing function where deliveries and invoices are
managed according to vendors. novaRetail automatically triggers financial postings in
response to operative transactions. For instance, during purchase invoice verification
processing, a supplier’s invoice is recorded & posted after an automatic verification against
defined tolerance limits; small differences arising due
to variances are simultaneously & automatically
posted to adjustment accounts. Any applicable tax
postings are also auto determined and posted to tax
accounts.
Accounts Receivable
The Accounts Receivable application component records and manages accounting data of all
customers and store sales, which is also an integral part of sales management. It also
provides the data required for effective credit management which will be essential for your
wholesale business.
novaRetail also provides you account management functionality such as Dunning which
enables you to send out reminder letters automatically to customers with outstanding
balances based on days in arrear.
Incoming payments can be processed and open invoices cleared automatically. Various
posting tools similar to Accounts Receivable are available as well.
Asset accounting
Asset accounting in novaRetail is used for managing and supervising fixed assets. It serves
as a subsidiary ledger to the General Ledger.
Asset accounting integrates with General Ledger, Accounts Payable, Accounts Receivable,
Controlling and Material Management in the following ways:
• Posting of asset acquisitions and retirements that are integrated with accounts payable,
accounts receivable and material management.
• Posting of depreciation from asset accounting to the appropriate general ledger accounts
and cost centres.
MANAGEMENT ACCOUNTING
Controlling
In order to plan future business activities the system provides cost centre planning
functionality and budgeting which allows your
company periodic control and monitoring of
internal activities efficiently. Plan data can be
easily uploaded from excel into novaRetail.
Assigning actual costs to cost centres will
allow the management to analyze variances
between actual costs from the planned or
targeted costs. novaRetail provide various
The profit centre component will enable your company to generate profit and loss statements
per store. It allows you to obtain inventory, fixed asset, payable and receivable values at store
level. Furthermore, profit centre planning functionality will also help you to control and monitor
the performance of each store by allowing you to plan for revenue and selected balance sheet
items for each store.
User-friendly transactions with full integration of finance with logistics establish analysis of
internal cost and provide a solid basis for management decisions.
Cash Flow
novaRetail contains functionality for cash management, with the goal to provide management
with an overview of the liquidity status of the company. The system offers two kinds of
evaluations, one is the “Cash Position” which provides a short-term view for monitoring the
liquidity on bank accounts and the other is the “Liquidity Forecast” which enables evaluation
of customers, vendors or sub-ledgers for the mid/long term view. The cash management
functionality is a fully integrated feature which is based on figures received from accounts
receivables, accounts payables and the general ledger.
General Features
AUTHORIZATION
novaRetail contains pre-defined job roles with restricted authorization to limit the system
access for your users based on the job requirements.
ACCOUNT DETERMINATION
The novaRetail system is a fully integrated system where postings in logistics automatically
trigger financial postings, such as revenue, inventory, cost of sales and adjustments as well
as tax handling. The automatic account determination is tailored for a pre-defined chart of
account and will offer your company transparent financial postings and will further more
assure correct external reporting.
• The reduction of the lead times of the period-end closing since only the actually incorrect
objects are processed with repeated lead times for the error handling.
• Performance advantages due to less database accesses.
• Structured approach to all month-end activities which ensues no steps are missed and
are processed in correct sequence.
For fast document tracking novaRetail links all related business documents which allows you
to easily branch from one document to another. For example, from a purchase order to the
relevant payment document or from the goods receipt posting to the related payment
document.
scalable
affordable
flexible
e-enabled
CIBER, 201 Miller St, North Sydney, 2060
+(61) 2 8920 0887 +(61) 2 8920 3881 www.ciber.com.au