WHO IS KENYON?

• An international emergency services

• Crisis and disaster management company
• Provide immediate deployment
• Crisis management in the past
• Asian tsunami
• Hurricane katrina
• Haiti (for UN)
• Grenfell tower, london
• Manchester bombing…etc.
SOME OF THE CLIENTS..
• Provide disaster recovery services:
• Search and recovery for human remains
• Temporary morgue setup
• Forensic disaster victim identification (DVI)
• Repatriation and memorials
• Personal effects
• International call center
• Standard of activate in 30 min, manage more than 30,000 calls in the next
24 hours

• Family assistance service

WHY KENYON?- 4ES
• Experience: over 100 years or disaster management experiences
• Natural disasters, terrorist attacks, aviation loss, etc.
• Ethics: fully transparent
WHY KENYON?- 4ES
• Equipment: 1700 full-time staff and on-call staff
• 4 offices : UK/ US/ Lebanon/ Dominican republic
• 3 portable morgues
• 2 identification systems
• Multiple FAC etc supporting gadgets
• Experts: from all walks of life
TEAM MEMBER REGIONAL
COORDINATOR
FAMILY ASSISTANCE CENTER (FAC)
• Very important for communicating between survivors, family and friends of those
directly impacted, and the people/ business/ agencies involved in the response
• Screened and specially-trained
• Cope with cultural situations and geographical locations
• Assist transition of the survivors, friends and families of a horrible event
• Emotional support
WHAT IS FAC?
• Multi-agency operation
• Could be staffed from social services to volunteer organizations
• Established framework before the Mass Fatality Incident (MFI)
• Allow quick, efficient and successful activation
• May consider cultural differences (Native? Diverse?)
• Full operation and basic services should be up in 12 hours as initial response to mfi
• Respect families and victim privacy
• Location: mostly in hotels (depends on the incident and safety concerns)
• Aim for one and only!
• For long-term use and immediate use
• Size: a lot of break rooms with sufficient privacy
• 8-10 family members for each victim and the staff
• Allow room for expansion
• Site amenities and others:
• Security!
• Good cell phone reception
• Landline
• TV/ cable tv (cautious use)
• Office equipment
• Bathrooms?
• Prayer rooms?
• Translators?
FAC: 5 SECTIONS
• Logistics section: overall operation of FAC
• Include security team that will work with local enforcement to prevent
unauthorized access to families

• Transportation section: reception and departure of family member

• Essentially work with travel section in call center/ client’s call center
• Include local transportation to memorial services
• Housing section: assignment of family member accommodations/ working areas/
staff sleeping/ operation of catering and food service
• Include child care
• Administration section: FAC data entry and management
• Key: database on legal next of kin, contact log
• Include IT
• Financial management section
• Contracts/accounting/ bookkeeping, etc.
FAC: OTHER FUNCTIONS
• Mental health: only qualified, experienced personal personnel
• Lead follow-up meeting with people responded to disasters
• Care givers to whoever suffered personal loss and tragedy
• Memorials:
• Funeral directors/ funeral homes
• Anniversary memorial (especially the first)
• Work with other first/immediate respondents
• E.G. Morgue set up
HOW TO JOIN?

Wait for Sign

Meet with Apply on TM Email Contract YOU ARE
your TMRC Kenyon’s Screening for an and receive NOW A
website interview registration KENYON
(ENG) certificate
WHAT DOES TEAM MEMBER ENTAIL?
• Receive training ahead
• Competitive daily rate during deployment/ mission
• Duration is usually two-week (rotation basis)
• All travel, meals and lodging are included
• Post-event mental health counseling
• You will only work on the expertise you are confident in
OPPORTUNITIES
• ACCOUNTING - Responsible for tracking expenditures in multiple
currencies, compiling expense reports, Microsoft Excel use, handling cash,
accounts payable and receivable tasks.

• ADMINISTRATION - Responsible for ordering and purchasing supplies,

typing, filing, answering phones, arranging appointments, data entry,
records management, translation, information technology functions.
OPPORTUNITIES
• CHILD CARE - Provide childcare support to survivors and bereaved in
Families Assistance Center.

• DATA MANAGEMENT - Responsible for database development, create

and maintain hard copy files, transcribe as required, general clerical and
admin duties as necessary.
OPPORTUNITIES
• INCIDENT MANAGEMENT CENTER STAFF - Responsible for staffing
Kenyon or Client operations centers, coordinating and overseeing the
actions of administrative, logistical and accounting operations between
various field and office locations. Typically done in 12 hour shift operations.

• INFORMATION TECHNOLOGY - Responsible for the provision of

information technology support to the incident site and crisis management
center.
OPPORTUNITIES
• LOGISTICS - Responsible for ordering/securing supplies, international
shipping, storage, distribution. May include transportation of team members
and family members.
OPPORTUNITIES
• PERSONAL EFFECTS PROCESSING - Responsible for the coordination and
recording of personal effects located on the deceased, or collected from
the incident site.

• RECORDS MANAGEMENT - Responsible for the efficient and effective

receipt, organization, storage and retrieval of information and data.
OPPORTUNITIES
• SPECIAL ASSISTANCE - Provide practical support at survivors' and
bereaved's homes, Families Assistance Center, hospitals. May include
assisting in the collection of antemortem information and familial DNA
references.

• TRANSLATOR - Responsible for reading, writing and conversational

translation with family members, Team Members, government officials.
WHAT DOES TEAM MEMBER ENTAIL?
• Receive training ahead
• Competitive daily rate during deployment/ mission
• Duration is usually two-week (rotation basis)
• All travel, meals and lodging are included
• Post-event mental health counseling
• You will only work on the expertise you are confident in