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The company is a joint venture between India's Hero Group and Honda Motor Company, Japan that began in 1984.
In 2001, the company achieved the coveted position of being the largest two-wheeler manufacturing company in India and
the ‘World No.1’ two-wheeler company in terms of unit volume sales in a calendar year by a single company. Hero Honda
has retained that coveted position till date.
Today, every second motorcycle sold in the country is a Hero Honda bike. Every 30 seconds, someone in India buys Hero
Honda's top-selling motorcycle – Splendor.
Vision
The Hero Honda story began with a simple vision – the vision of a mobile and an empowered India, powered by Hero
Honda. This vision was driven by Hero Honda’s commitment to customer, quality and excellence, and while doing so,
maintaining the highest standards of ethics and societal responsibilities. Hero Honda believes that the fastest way to turn
that dream into a reality is by remaining focused on that vision.
Strategy
Hero Honda’s key strategy has been driven by innovation in every sphere of activity – building a robust product portfolio
across categories, exploring new markets, aggressively expanding the network and continuing to invest in brand building
activities.
Manufacturing
Hero Honda bikes are manufactured across three globally benchmarked manufacturing facilities. Two of these are based at
Gurgaon and Dharuhera which are located in the state of Haryana in northern India. The third and the latest manufacturing
plant is based at Haridwar, in the hill state of Uttrakhand.
Technology
In the 1980’s Hero Honda pioneered the introduction of fuel-efficient, environment friendly four-stroke motorcycles in the
country. Today, Hero Honda continues to be technology pioneer. It became the first company to launch the Fuel Injection
(FI) technology in Indian motorcycles, with the launch of the Glamour FI in June 2006.
Products
Hero Honda's product range includes variety of motorcycles that have set the industry standards across all the market
segments. The company also started manufacturing scooter in 2006. Hero Honda offers large no. of products and caters to
wide variety of requirements across all the segments.
Distribution
The company's growth in the two wheeler market in India is the result of an intrinsic ability to increase reach in new
geographies and growth markets. Hero Honda's extensive sales and service network now spans close to 4500 customer
touch points. These comprise a mix of authorized dealerships, Service & Spare Parts outlets, and dealer-appointed outlets
across the country.
Brand
The company has been continuously investing in brand building utilizing not only the new product launch and new campaign
launch opportunities but also through innovative marketing initiatives revolving around cricket, entertainment and ground-
level activation.
Hero Honda has been actively promoting various sports such as hockey, cricket and golf. Hero Honda was the title sponsor
of the Hero Honda FIH Hockey World Cup that was played in Delhi during Feb-March 2010. Hero Honda also partners the
Commonwealth Games Delhi 2010.
2009-10 Performance
Total unit sales of 46,00,130 two-wheelers, growth of 23.6 per cent
Total net operating income of Rs. 15860.51 Crores, growth of 28.1 per cent
Net profit after tax at Rs. 2231.83 Crores, growth of 74.1 per cent
Final dividend of 1500% or Rs. 30 per share on face value of each share of Rs. 2
EBIDTA margin for the year 17.4 per cent
EPS of Rs. 111.77, growth of 74.1 per cent
This mission is what drives Hero Honda to new heights in excellence and helps
the organization forge a unique and mutually beneficial relationship with all its
stake holders.
HERO HONDA'S MANDATE
Hero Honda is a world leader because of its excellent manpower, proven
management, extensive dealer network, efficient supply chain and world-class
products with cutting edge technology from Honda Motor Company, Japan. The
teamwork and commitment are manifested in the highest level of customer
satisfaction, and this goes a long way towards reinforcing its leadership status.
CODE OF CONDUCT
FOR DIRECTORS AND SENIOR MANAGEMENT
I. INTRODUCTION
This Code of Conduct has been adopted by the Board of Directors of Hero
Honda Motors Limited for its members and the Senior executives one level
below, the Directors, including all functional heads (hereinafter referred to as
"Specified employee").
There are certain clauses of the Code, which are meant for Directors only such
as attending meetings of the Board and Committee thereof. The Specified
employees need to ignore such clauses.
III. CORPORATE BUSINESS OPPORTUNITIES
In carrying out their duties and responsibilities, Directors and Specified
employees should avoid:
Appropriating corporate business opportunities for themselves
that are discovered through the use of Company property or
information or their position as Directors and Specified employees.
Using Company property or information, or their position as Director
and Specified employees, for personal gain.
Competing with the Company.
V. COMPANY PROPERTY
In carrying out their duties and responsibilities, Directors and Specified
employees should endeavour to ensure that management is causing the
Company's assets, proprietary information and resources to be used by the
Company and its employees only for legitimate business purposes of the
Company.
VI. CONFIDENTIAL INFORMATION
Director and Specified employees should maintain the confidentiality of
information entrusted to them in carrying out their duties and responsibilities,
except where disclosure is approved by the Company or legally mandated or if
such information is in the public domain.
VII. FAIR DEALING
In carrying out their duties and responsibilities, Director and Specified
employees should endeavour to deal fairly, and should promote fair dealing by
the Company, its employees and agents, with customers, suppliers and
employees.
Director and Specified employees should not seek to take unfair advantage of
the Company through manipulation, concealment, abuse of privileged
information, misrepresentation of material facts or any other unfair dealing.
VIII. COMPLIANCE WITH LAWS AND REGULATIONS
In carrying out their duties and responsibilities, Directors and Specified
employees should comply, and endeavour to ensure that the management is
causing the Company to comply, with applicable laws, rules and regulations. In
addition, if any Director and Specified employee becomes aware of any
information that he or she believes constitutes evidence of a material violation
of any securities or other laws, rules or regulations applicable to the Company
or the operation of its business, by the Company, any employee or another
Director and Specified employee, then such Director and Specified employee
should bring such information to the attention of the Chairman of the Audit
Committee.
IX. INSIDER TRADING
Director and Specified employees should observe all applicable laws and
regulations including the Company policies and Codes as applicable to them
with respect to the purchase and sale of the Company's securities.
X. ENCOURAGING THE REPORTING OF ILLEGAL OR UNETHICAL
BEHAVIOUR
Director and Specified employees should endeavour to ensure that
management is causing the Company to promote ethical behaviour and to
encourage employees to report evidence of illegal or unethical behaviour to
appropriate Company personnel.
A Director and Specified employees charged with a violation of this Code should
not participate in or vote on the matter in the meeting of a Committee or the
Board concerning his/her alleged violation, but may be present at a meeting of
the Board or of a Committee convened for that purpose.
Any waiver of this Director and Specified employees' Code must be approved
by the Board of Directors and publicly disclosed if required by any applicable
law or regulation.
XII. EMPLOYEES
The Director and Specified employee should respect each and every employee
of the Company, treat each of them in a fair and equitable manner; respect
their privacy and not to share/disclose their personal information without their
prior consent; maintain non-discriminatory approach and refrain from harassing
employees, making sexual advancements, coercion, threat by virtue of his/her
position with the Company.
XIII. CUSTOMERS
The Director and Specified employee should ensure to provide products and
services, which meet the desired quality and safety standards and redress the
Customer's grievance genuinely.
XIV. SHAREHOLDERS
The Director and Specified employee should ensure to protect shareholders
interest by ensuring maintenance of accurate and complete records by avoiding
false misleading or artificial entries in the Books of accounts.
This Directors' and Specified employees' Code sets forth guidelines
for conduct for the Board of Directors and Specified employees.
BOARD OF DIRECTORS
No. Name of the Directors Designation
1 Mr. Brijmohan Lall Munjal Chairman & Whole-time Director
2 Mr. Pawan Munjal Managing Director & CEO
3 Mr. Toshiaki Nakagawa Joint Managing Director
4 Mr. Sumihisa Fukuda Technical Director
5 Mr. Om Prakash Munjal Non-executive Director
6 Mr. Sunil Kant Munjal Non-executive Director
7 Mr. Masahiro Takedagawa Non-executive Director
8 Mr. Satoshi Matsuzawa Non-executive Director
(Alternate Director to Mr. Takashi
Nagai)
9 Mr. Pradeep Dinodia Non-executive & Independent
Director
10 Gen.(Retd.) V. P. Malik Non-executive & Independent
Director
11 Mr. Analjit Singh Non-executive & Independent
Director
12 Dr. Pritam Singh Non-executive & Independent
Director
13 Ms. Shobhana Bhartia Non-executive & Independent
Director
14. Mr. Meleveetil Damodaran Non-executive & Independent
Director
15. Mr. Ravi Nath Non-executive & Independent
Director
16. Dr. Anand C. Burman Non-executive & Independent
Director
KEY POLICIES
AN ENVIRONMENTALLY AND SOCIALLY, AWARE COMPANY
At Hero Honda, our goal is not only to sell you a bike, but also to help
you every step of the way in making your world a better place to live
in. Besides its will to provide a high-quality service to all of its
customers, Hero Honda takes a stand as a socially responsible
enterprise respectful of its environment and respectful of the
important issues.
Quality Policy
Excellence in quality is the core value of Hero Honda's philosophy.
Safety Policy
Hero Honda is committed to safety and health of its employees and
other persons who may be affected by its operations. We believe that
the safe work practices lead to better business performance,
motivated workforce and higher productivity.
SALES PERFORMANCE
HERO HONDA REPORTS LEADERSHIP PERFORMANCE WITH 50
% NET PROFIT IN Q2, '08-09
DEFIES INDUSTRY TREND WITH TURNOVER (NET SALES &
OTHER OPERATING INCOME), AT RS. 3202 CRORE; EBIDTA
AT 13.58 PER CENT
Aug'06 Aug'07 FY 06-07 FY 07-08
Total Sales 2,15,076 2,40,875 12,82,860 12,63,254
Exports (incl in above)
Highlights of Q2, FY'08-09
Mr. Pawan Munjal, MD & CEO, Hero Honda Motors Ltd., said
"Our numbers speak for themselves. Even in this volatile and
competitive environment, our top line continues to outpace
the industry growth, our market share is at an all time high,
and the financial balance sheet is a delight – all the factors
which form the hallmark of a resilient company with cutting-
edge management. We will continue to keep innovating – in
bringing in technologically-superior products, in our network
expansion, in brand building, in our financial management,
and in our communication."
HERO HONDA CLOSES CALENDAR YEAR 2007 WITH SALES OF
OVER 33 LAKH BIKES
HERO HONDA CONSOLIDATES MARKET LEADERSHIP WITH
IMPRESSIVE GROWTH OF 15% IN MARCH’08
FOR FY 2007-08, HERO HONDA OVERTAKES PREVIOUS
FISCAL’S SALES TALLY, EVEN AS DOMESTIC MOTORCYCLE
INDUSTRY DECLINES BY MORE THAN 10 %
HERO HONDA CONTINUES GROWTH MOMENTUM WITH 9.5 PER
CENT INCREASE IN MAY SALES
NEW LAUNCHES SUCH AS THE REFRESHED SPLENDOR NXG &
HUNK DRIVING VOLUMES IN RESPECTIVE SEGMENTS
HERO HONDA CONTINUES TO CONSOLIDATE MARKET
LEADERSHIP WITH 27 PER CENT GROWTH IN AUGUST SALES
HERO HONDA NET PROFIT ZOOMS 31% TO Rs 275 CRORE IN Q3
(FY 2007-2008)
REPORTS TURNOVER OF Rs. 2795 CRORE RECORDS EBIDTA
OF 13.95%
Achievements:
New Launches:
HERO HONDA POSTS RECORD 6 LAKH-PLUS UNITS IN RETAIL
SALES IN OCTOBER 2008
HERO HONDA’S POSITIVE PERFORMANCE CONTINUES IN NOV’08
REPORTS 13% GROWTH IN CUMULATIVE SALES IN APR-
NOV’08
HERO HONDA’S SEPTMEBER ’08 SALES JUMP
22 PER CENT
New Delhi, Tuesday, April 21, 2009: •
Reports robust sales of 385,262 units
during the month
• Cumulative sales jump by 19.6 per cent
• Company launches first-of-its kind music
video to celebrate 25 years of Hero Honda
HERO HONDA’S STRONG SALES
PERFORMANCE CONTINUES INTO 2008
Reports sales of 298,050 units in January
2008
REPORTS 13% GROWTH IN CUMULATIVE
SALES IN APR-NOV’08
New Delhi, Tuesday, April 21, 2009: New
Delhi, December 1, 2008: Hero Honda
Motors Ltd continues to buck the prevailing
trend in the two-wheeler industry.
Sales Promotion.
Sales promotion is any initiative undertaken by an organisation to promote an increase in
sales,usage or trial of a product or service (i.e. initiatives that are not covered by the other
elements ofthe marketing communications or promotions mix). Sales promotions are varied.
Often they areoriginal and creative, and hence a comprehensive list of all available techniques is
virtuallyimpossible (since original sales promotions are launched daily!). Here are some
examples ofpopular sales promotions activities:
(a) Buy-One-Get-One-Free (BOGOF) - which is an example of a self-liquidating
promotion.For example if a loaf of bread is priced at $1, and cost 10 cents to manufacture, if you
sell twofor $1, you are still in profit - especially if there is a corresponding increase in sales. This
isknown as a PREMIUM sales promotion tactic.
(b) Customer Relationship Management (CRM) incentives such as bonus points or money off
coupons. There are many examples of CRM, from banks to supermarkets.
(c) New media - Websites and mobile phones that support a sales promotion. For example, in
theUnited Kingdom, Nestle printed individual codes on KIT-KAT packaging, whereby a
consumerwould enter the code into a dynamic website to see if they had won a prize. Consumers
couldalso text codes via their mobile phones to the same effect.
(d)Merchandising additions such as dump bins, point-of-sale materials and product
demonstrations.
(e) Free gifts e.g. Subway gave away a card with six spaces for stickers with each sandwich
purchase. Once the card was full the consumer was given a free sandwich.
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(f) Discounted prices e.g. Budget airline such as EasyJet and Ryanair, e-mail their
customerswith the latest low-price deals once new flights are released, or additional destinations
areannounced.
(g) Joint promotions between brands owned by a company, or with another company's
brands.For example fast food restaurants often run sales promotions where toys, relating to a
specificmovie release, are given away with promoted meals.
(h)Free samples (aka. sampling) e.g. tasting of food and drink at sampling points
insupermarkets. For example Red Bull (a caffeinated fizzy drink) was given away to
potentialconsumers at supermarkets, in high streets and at petrol stations (by a promotions team).
(i) Vouchers and coupons, often seen in newspapers and magazines, on packs.
(j) Competitions and prize draws, in newspapers, magazines, on the TV and radio, on The
Internet, and on packs.
(k) Cause-related and fair-trade products that raise money for charities, and the less well off
farmers and producers, are becoming more popular.
(l) Finance deals - for example, 0% finance over 3 years on selected vehicles.
Many of the examples above are focused upon consumers. Don't forget that promotions can
beaimed at wholesales and distributors as well. These are known as Trade Sales
Promotions.Examples here might include joint promotions between a manufacturer and a
distributor, salespromotion leaflets and other materials (such as T-shirts), and incentives for
distributor salespeople and their retail clients.
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OBJECTIVES
How the consumer preference towards the brand HERO HONDA BIKES.
The main objective how to increase the reputation of HERO HONDA BIKES brand in
the market.
To understand its competitors in business.
How HERO HONDA BIKES will create a good image in the market.
To understand the 4 Ps used by the HERO HONDA BIKES in business.
A study of present & potential various market of HERO HONDA BIKES.
It has been based on a survey over the market and other behavior aspect.
The survey is also aimed at reviewing the competitiveness of various HEROHero hero
honda bikes toward the YOUNG BIKE RIDER