Professional Documents
Culture Documents
(Approved by AICTE)
STUDY ON
“INVESTMENT BEHAVIOR WITH RESPECT TO SHARE MARKET
& SALES PROMOTION OF GLOBE CAPITAL”
I would like to extend my heartfelt thanks to all the Marketing managers and
staff members of globe capital without whose support I would not be able to
make this project a success one.
Last, but not the least, I would like to express my utmost gratefulness and
regards to the computer lab and library staff.
DECLEARATION
The project work is original & the conclusion drawn is based on the Data &
information collected by me.
Executive summary
After undergoing the training about the product and operational features I
started exploring the product and contacted the prospective customer by way
of telecalling, e-mails, corporate presentation, my primary aim was to give
better options to the prospective customers by offering them products
specialized features &its unique incomparable qualities in the services
provided by Religare securities in share trading.
OBJECTIVES
The securities markets in India witnessed several policy initiatives since the
year 2000, which further refined the market micro-structure, modernized
operations and broadened investment choices for investors.
The irregularities in the securities transactions in the last quarter of the
previous financial year hastened the introduction and implementation of
several reforms. While a Joint Parliamentary Committee was constituted to
go into the irregularities and manipulations in all their ramifications in all
transactions relating to securities, decisions were taken to complete the
process of demutualization and corporatisation of stock exchanges to
implement the decision to separate ownership, management and operation of
stock exchanges and to effect legislative changes for investor protection, and
to enhance the effectiveness of SEBI as the capital market regulator.
Futures and options contracts on 49 individual securities were made
available from August 2003. Interest rate futures contract was launched from
June 2003.
The year 2001-02 has also been quiet eventful for debt markets in India,
with implementation of several important decisions like setting up of a
clearing corporation for government securities, a negotiated dealing system
to facilitate transparent electronic bidding in auctions and secondary market
transactions on a real time basis and dematerialisation of debt instruments.
About Stock Exchange -
The stock exchanges are the exclusive centers for trading of securities. The
regulatory framework favors them heavily by almost banning trading of
securities outside exchanges.
Till recently, they enjoyed territorial monopoly. Listing of companies on the
local exchange is mandatory to provide an opportunity to investors to invest
in the securities of local companies.
The companies wishing to list their securities must get listed on the regional
(an exchange is considered regional for the state/Union Territory where it is
located) stock exchange nearest to their registered office. If they so wish,
they can seek listing on other exchanges also.
In a vast country like India, investors long for convenience of trading from a
nearby place and take pride also in having stock exchanges in their vicinity.
Monopoly of the exchanges within their allocated area, regional aspirations
of the people and mandatory listing on the regional stock exchange resulted
in multiplicity of exchanges.
As a result, we have 24 exchanges (The Capital Stock Exchange, the latest in
the list, is yet to commence trading) in the country recognized over a period
of time to enable investors across the length and breadth of the country to
access the market.
Until recently, the area of operation/jurisdiction of an exchange was
specified at the time of its recognition, which in effect precluded
competition among the exchanges.
These are called regional exchanges. However, the three newly set up
exchanges (OTCEI, NSE and ICSE) were permitted to have nation wide
trading since their inception.
All other exchanges have now been allowed to set up trading terminals
anywhere in the country. Many of them have already expanded trading
operations to different parts of the country. The trading platforms of many
exchanges are now accessible from a location.
Further, with extensive use of information technology, the trading platforms
of a few exchanges are also accessible from anywhere through Internet and
mobile devices.
This made a huge difference in a geographically vast country like India. It
significantly expanded the reach of the exchange to the homes of ordinary
investors and assuaged the aspiration of the people to have exchanges in
their vicinity.
The trading volumes on exchanges have been witnessing phenomenal
growth for last few years. Since the advent of screen based trading system in
1994-95, it has been growing by leaps and bounds and reported a total
turnover of Rs. 33, 13,338 crore in 2000-2001
It, however, declined to Rs. 24,79,990 crore during 2002-2003 in view of
alleged irregularities in stock market operations. The introduction of rolling
settlement also contributed to decline as market participants took some time
to adjust to the new settlement regime.
The growth of turnover has, however, not been uniform across exchanges.
The increase in turnover took place mostly at big exchanges and it was
partly at the cost of small exchanges that failed to keep pace with the
changes. The business moved away from small exchanges to big exchanges,
which adopted technologically superior trading and settlement systems. The
huge liquidity and order depth of big exchanges further diverted liquidity of
other stock exchanges.
As a result, 18 small exchanges put together reported less than 0.01% of
total turnover during 2002-03, while two big exchanges accounted for over
98% of turnover. About a dozen exchanges reported nil turnovers during
2001-02.
NSE and BSE are the two major exchanges having nationwide operations.
NSE operated through 2800 VSATs (Very Small Aperture Terminals) in 358
cities at the end of March 2003.
The turnover in the CM segment of NSE from non-Mumbai locations
accounted for over 86% of total turnover of other stock exchanges during
2002-03. It is observed that NSE now reports higher turnover from its
trading terminals in the home turf of most of the corresponding regional
exchanges indicating declining attractiveness of regional exchanges even for
local company.
Following are also the main features of this share trading account
provided by Globe capital:-
4. With the help of this A/c investors can access to their banking, trading
and Demat accounts without the hassle of writing cheques. Reliance money
has tied up with UTI, HDFC and IDBI bank to link this share trading
account for the investors.
These were some of the features of Reliance money share trading account.
o Slow connectivity.
o Less number of branches in India
o Do not have access on Regional Exchanges.
A lot of new competitors are trying to enter the market in this bullish run to
taste the flavor of this cherry.
This is creating a lot of competition for large players like Reliance Money
and it is creating little confusion in the minds of the customers about the
services provided by the broker. Also many banking firms are entering into
the market with huge investment.
Competitors like ICICI, kotak, HDFC, 5-paisa etc. are posing a lot of threats
to the company.
Mutual Fund-
A Mutual Fund is a trust that pools the savings of a number of investors who
share a common financial goal. The money thus collected is then invested in
capital market instruments such as shares, debentures and other securities.
The income earned through these investments and the capital appreciation
realised are shared by its unit holders in proportion to the number of units
owned by them. Thus a Mutual Fund is the most suitable investment for the
common man as it offers an opportunity to invest in a diversified,
professionally managed basket of securities at a relatively low cost.
The flow chart below describes broadly the working of a mutual fund:
Commodity-
Commodities as a word originated from the French word ‘commdite’
meaning ‘benefit or profit’. Rightly so! The continuously growing turnover
which commodities market has seen is incredible, benefiting both producers
and buyers. These amazing results have transformed commodities as a most
sought-after asset class. And this has caught attention of the whole world.
There are different type of product in which client can invest their money.
Advantages of PMS:-
1. Customized Portfolio
2. Transparency
3. Benefit from tactical cash management
4. High level of client interaction
5. Cost efficient
6. Hassle free operation
7. Diversification across or within the asset class
8. SEBI regulated
RMS
Risk Management System
To manage the risk of the Company/client from the volatility of the market.
Note – GCML will not be responsible for any Short payout of security
from exchange
(3) MANAGEMENT OF RISK
RMS Policy
For Example:
By owning a share you can earn a portion and selling shares you get capital
gain. So, your return is the dividend plus the capital gain. However, you also
run a risk of making a capital loss if you have sold the share at a price below
your buying price.
How does one trade in shares?
To trade in shares, you have to approach a broker However, since most stock
exchange brokers deal in very high volumes, they generally do not entertain
small investors. These brokers have a network of sub-brokers who provide
them with orders.
Function of SEBI
SEBI has been obligated to protect the interest of the investors in securities
and to promote and development of and to regulate the securities market by
such measures as it think fit.
• Levying fees or other charges for carrying out the purpose of this
section;
• Conducting research for the above purpose.
Salient features
Salient features of CDSL, which are intend to benefit the ultimate investors,
are briefly narrated below:
• CDSL on its part have kept its tariff as low as possible. It has virtually
nil charges under all major heads except against Transaction. CDSL
might add that right from the stage of its conception.
o Its promoters, in the main BSE, have taken a public stand that
there shall be no custody charge on the ground that are;
o 1. Investors, who otherwise keep their scripts at home, don’t
incur that charge.
o 2. They get more investors about Dematerialization and holding
their securities in Book Entry Form.
BANK NSDL/CDSL
Either of holders can sign All joint holders to sign instructions
instructions
Minimum balance to be maintained No minimum balance required
1. TRADING IN SHARES
CASH TRADING
This is a delivery based trading system, which is generally done with the
intention of taking delivery of shares
MARGIN TRADING
ATST
Acquire Today Sell Tomorrow (ATST) is a facility that allows you to sell
shares even on 1st and 2nd day after the buy date, without waiting you
have the receipt of shares into your Demat account.
CALL TRADE
TRADING ON BSE/NSE:
Through Reliance Money the share can be traded on NSE as well as BSE.
2. TRADE IN DERIVATIVES
FUTURE
Through Reliance Money you can now trade in index and stock futures
on the NSE. In future trading, you take buy/sell index contracts having a
longer contract period of up to 3 months.
Trading in Future is simple during course of contract life; the price
moves in favor, you make profit.
Presently only selected stocks, which meet the criteria on liquidity and
volume, have been enabled for future trading.
OPTION
An option is a contract, which gives the buyer the right to buy or sell shares
at a specific price, on or before a specific date. For this, the buyer has to pay
to the seller some money, which is called premium.
There is no obligation on the buyer to complete the transaction if the price is
not favorable to him. To take the buy/ sell position on index options you
have to place certain %age of order value as margin.
With options trading, you can leverage on your trading limit by taking
buy/sell positions much more than what you could have taken in cash
segment.
The Buyer of a call option has the right but not obligation to purchase the
underlying Asset at the specific strike price by paying a premium where as
the seller of the Call has the obligation of selling the Underlying Asset at the
specific strike price.
PURCHASE:
You may invest / purchase prudential ICICI MF, JM MF, ALLIANCE MF,
FRANKLINE TEMPLETON MF, SUNDARAM MF, BIRLA SUN LIFE
MF, HDFC MF and STANDARD CHARTERED MF without hassles of
identity proof.
Redemption:
When ever you required your money, you get it easily. For that purpose you
put on signature on the redemption form. You get you’re your money by on
–line or by physical process (cheque).
4. IPO’s
You can also invest in Initial Public Offerings (IPO’s) and bonds online
without going through the hassles of filling any application form paperwork.
Get in-depth analysis of new IPO’s issues, which are about to hit the market
and analysis on these. IPO’s calendar, recent IPO’s listings, prospectus, and
IPO’s analysis are the few of the features, which help you, keep on top of the
IPO markets.
Instra Trade terminal is java based software. Client can easily download the
terminal through globe capital web site.
No extra charges are taken for the use of this terminal. Through this
terminal/software you execute your order within 2 seconds. In this terminal
we get both NSE & BSE On-line at same time.
And the clients can do trading in both NSE & BSE at the same time.
Individual Client:
Demat A/c opening charges: Rs 500/- (Annual maintenance Charges
Rs 50/-)
Trading A/c, commodities A/c, Forex A/c free for life time
Trading through offline or website. (www.reliancemoney.com)
NSE & BSE both are online.
Live applet for watching prices & trading purposes.
Brokerage: - The company works on the pre-paid cards system instead of
any cash brokerage and service tax.
Other features-
For the fund transfer and withdraw, we have tie up with three banks
HDFC Bank, IDBI Bank and UTI Bank. If you are having bank
account in one of them, you can transfer the funds and withdraw the
funds online same day.
Settlement of trades follows T+2 transaction cycle.
Freedom from paperwork, trading facilities is completely online.
SMS alerts on your mobile phones.
Apart of that we have our dedicated team to look after your Portfolio,
Mutual Funds, and Commodities.
The main competitors of Globe Capital in the area of securities market are
as follows:-
1) Sharekhan
2) Indiabulls
3) ILFS Securities Ltd.
4) ICICI Direct.com
5) Karvey
6) 5 Paisa.com
7) HDFC Securities Ltd.
8) Kotak Securities Ltd
9) Religare Securities Ltd
10) Reliance Money ltd
1. Sharekhan:-
Sharekhan Services
Sharekhan, one of India's leading brokerage houses, is the retail arm of
SSKI. With over 240 share shops in 110 cities, and India's premier online
trading portal www.sharekhan.com, our customers enjoy multi-channel
access to the stock markets.
Individual Client:
Demat A/c + Trading A/c opening charges:-
There is two type of account-
(a) Classic A/c opening charges- Rs 750/-
(b) Speed trade A/c opening charges- Rs 1000/-
(Rs 500/- per month of speed trade A/c. If Brokerage is Rs 1500/- of 3
month then RS 500/- will be off and if not then Rs1500/- and brokerage
will charged.)
Brokerage:-
Cash brokerage: - Delivery: 0.50%, Intraday: 0.10% (Negotiable)
(Min. 0.05% on intraday & 0.50% on delivery)
Exposure: -4 to10 times (For Intraday)
2 times (For Delivery)
F&O Brokerage: - Buy & Sell 0.05% (Negotiable)
Odin Terminal:-
In Classic A/c Terminal is waive based and it shows 5 portfolio.You can see
only 26 scrip (shares) at a time. There is also no any graph is displays and
customer have to login in every 10 minute.
In Speed Trade A/c Terminal is internet based/ Software based and customer
can see 500 scrip (shares) at a time.
Trading through offline or website. (www.sharekhan.com)
NSE & BSE both are online.
Live applet for watching prices & trading purposes.
2. Indiabulls:-
Equity and Derivatives- Ease, Convenience
Three Engineers from IIT Delhi have promoted Indiabulls. The company
strives for rapid growth in profits, leadership in the retail marketplace and
better returns to its shareholders.
Our Retail Equity Business caters to the needs of individual Indian and NRI
investors. Indiabulls offers broker assisted trade execution, automated online
investing and access to all IPO’s
Exposure:-
Funding:-
Services:-
1. No SMS alert provide
2. A trader can find out the information about share market only by to
call dealers
3. Account opening time- One Weak
4. Online & offline trading facilities are different.
3. ILFS:-
Your world of financial services and India's financial multiplex, IL&FS
Investsmart Limited (IIL) is a premier financial service organization
providing individuals and corporate with customized financial management
solutions.
We're here to tell you why you should be trading with Investsmart online.
It's far better to pick the right broker to begin with than to chop and change
throughout your long and fruitful investing life.
Exposure:
Services:
With ‘ICICI direct Customer Tools &Updates’ you can trouble shoot all
your problems online.
Address your trading queries on-line through “Easy Mail”. You can view
and change your profile or password on –line through General profile
option.
Get details of ICICI centers, our sales and services offices, across India
through branch locator.
View your Digital contract Notes instantly. View various charges through
the Fee schedule option.
Brokerage charges-
For NSE Trades Brokerage is calculated on a per share basis and is rounded
off to the fourth decimal.
For BSE Trades Brokerage is calculated on a per share basis and is rounded
off to the second decimal.
The minimum value of the order that would be accepted would be Rs. 500/-
and the minimum brokerage would be Rs. 25/- per trade. The minimum
brokerage is Rs.25/- or 2.5% of the trade value whichever is lower. Service
Tax and Securities Transaction Tax (STT) will be charged additional as per
the applicable rate.
The minimum value of the trade that would be accepted would be Rs. 500/-.
The maximum amount of trade that a customer can execute in any settlement
under Spot Segment is Rs.10, 00,000/-. If the trading day is a bank holiday,
then the pay-out will be credited on the next bank working day. Trades in
spot form part of the eligible turnover for rebate calculations. Service Tax
and Securities Transaction Tax (STT) will be charged additional as per the
applicable rate.
On the transaction date the first leg of the transaction would be charged
brokerage at 0.75%. The rebate calculation will take place at the end of the
quarter.
The quarters for the purpose of the computation are defined as: Q1 Jan1-
March 31, Q2 April 1- June 30, Q3 July 1 – Sept 30, Q4 Oct 1- Dec 31.
Example -
The actual brokerage charged can be higher than Rs. 11,250/- as some trades
may have been charged at a higher rate. This may happen when the trade
value is below Rs. 3333/- and hence a flat brokerage of Rs. 25/- is charged.
Service Tax and Securities Transaction Tax (STT) will be charged additional
as per the applicable rate. Please note that the rebate will not be greater than
Rs. 750/-.
Example –
The actual brokerage charged can be higher than Rs. 8,000/- as some trades
may have been charged at a higher rate. This may happen when the trade
value is below Rs. 15,000/- and hence a flat brokerage of Rs. 15/- is charged.
Service Tax and Securities Transaction Tax (STT) will be charged additional
as per the applicable rate. Please note that the rebate will not be greater than
Rs. 2,000/-.
Even if we assume very low volumes of trading and that too only on
Delivery based trading, our brokerage rates are still economical.
5. Kotak Securities Ltd.-
Kotak Securities Ltd. is India's leading stock broking house with a market
share of around 8%. Kotak Securities Ltd. has been the largest in IPO
distribution.
Kotak Securities Limited manages assets over 2500 crores of Assets under
Management (AUM).
Type of account in Kotak Securities Ltd.
Kotak Gateway: Ideal if you are just starting out in the equity markets.
Free Way : Flat Rs 999/- Cover Charges p.m., 0.03% per transaction
High Trader : 6 Times Exposure cash & Derivatives, Auto sq off 2 :55
Pricing of Kotak :
Higher the volume, lower the brokerage. Even older customers (on 0.25% &
0.40%) have been moved to the slab wise structure.
Exposure:-
6. HDFC Securities Ltd.-
Abut HDFC Securities Ltd
Mission-
Our mission is to provide our customers with the most useful investment
guidance and investment-related services available in the country. We want
to become a one-stop solution for all your investment needs, one that will
help you get the most out of your money.
Brokerage:
5paisa is the trade name of India Infoline Securities Private Limited (5paisa),
member of National Stock Exchange and The Stock Exchange, Mumbai.
5paisa is a wholly owned subsidiary of India Infoline Ltd, India’s leading
and most popular finance and investment portal. 5paisa has emerged as one
of leading players in e-broking space in India. Our key product offerings are
as follows:
Investor Terminal is recommended for infrequent investors, who fall into the
"Buy and Hold" school of investing, made very popular by Warren Buffet -
the Oracle of Omaha. A typical retail investor is a busy corporate executive
or a businessmen who makes equity investments for long term and does not
trade everyday. This product does not have intra-day tick by tick charts.
Trader Terminal is for the dedicated day traders, who churn their portfolio
on minor movements in the market, sometimes several times a day.
Their rapid and high volume trading requires a powerful interface for
lightning fast order execution. They monitor marked to market positions on
a minute-to-minute basis, with facilities for panic exit. They need all the
analysis - fundamental and technical, market gossip, price and volume
information and much more - all at one click.
Pricing for Retail Clients
Investor Terminal
Account Opening: Rs 500/-
Demat 1st Year: Rs 250/-
Initial Margin: Rs 2500/-(Compulsory)
Min Margin Retainable: 1000/-
Brokerage:
Religare aims to have its footprint all across the country by the end of
year so that it may add value to the investing community in the
country.
Individual Client:
1) R-ACE Basic
Brokerage:-
Cash brokerage: - Delivery: 0.50%, Intraday: 0.05%
(Negotiable)
Exposure: -
• 5times (upto 1 lacs, for Intraday)
• 20 times (from 1 lacs onwards, for Intraday)
• times (For Delivery)
F&O Brokerage: - Buy & Sell 0.05% (Negotiable)
Freedom Plan:
o 500 ( Monthly)
o 1400 ( Quarterly)
o 2500 ( Half Yearly)
o 4000 ( Yearly)
Margin:-
Other features-
1. For the fund transfer and withdraw, we have tie up with two
banks ICICI Bank and HDFC Bank.
2. If you are having bank account in one of them, you can transfer
the funds and withdraw the funds online same day.
3. Settlement of trades follows T+2 transaction cycle.
4. Freedom from paperwork, trading facilities is completely online.
5. SMS alerts on your mobile phones.
6. Apart of that we have our dedicated team to look after your
Portfolio, Mutual Funds, and Commodities.
7. Religare had a contact with 180 companies and anyone who is
engaged in that company, is entitled to have free account
opening.
COMPARISON OF BROKERAGE WITH COMPETITORS
Based on the market survey, new clients and existing clients following
recommendations can be given for more satisfaction of customers as well
as more sell of the product.
RISK FACTOR
Documents required for account opening are too unique and confusing.
Numbers of signatures, which are made by the clients, are too many, a user
has to sign about 51-55 signatures, and numbers of signs must therefore be
reduced.
LIMITATIONS
Our main source of information has come from both primary as well
as secondary sources.
PRIMARY SOURCE :
1. BOOKS :
- Security Analysis &
Portfolio Management (By William Sharpe, Belly)
- Futures & Options (By John C. Hull)
2. INTERVIEWS :
All securities company which is including in project.
SECONDARY SOURCE :
1. INTERNET SITES :
- nse-india.com
- bseindia.com
- sharekhan.com
- 5paisa.com
- indiabulls.com
- religaresecurities.com
- kotaksecurities.com
- reliancemoney.com
- amfiindia.com
- valueresearchonline.com