170911

501HW
◆Type of Wireless LAN
IEEE802.11 g/n
◆Connection Speed (Best effort)
Download speed up to 165Mbps
Upload speed up to 37.5Mbps
◆Operation Time
Approximately 10 hours
◆Battery Charge Time
Approximately 3 hours
◆Simultaneous Connection
Up to 10 devices

To the extent possible, please carry this product with you on board
the aircraft, because it could be damaged by shock and extreme
changes in temperature or air pressure.

Contents
5
TECHNICAL SPECIFICATIONS 1 HOW TO USE 6
SUPPORT DESK 2 CHARGING BATTERY 7
READ ME FIRST 3 TROUBLESHOOTING
OVERVIEW AND FUNCTION 4

Please refer to P.7 [TROUBLESHOOTING] before calling our support center.

・If the condition does not improve, please contact our support desk.
・Please call our support desk immediately when the trouble is not solved
after trying the troubleshooting in this guide.
・We do not accept reports regarding malfunction of the device after return.

If there is no data transfer for a while, data function turns OFF automatically.
Press power button to turn ON data function. Please turn OFF power button in order
to save battery.

1
 SUPPORT DESK
◇From Japan
日本語/Japanese 03-3239-2233 (24時間受付/通話料は有料)
English 03-3239-3422 (24 hour reception/Not toll free)
中文/Chinese 03-3239-3397 (7:00～22:00/顾客须负担通话费)
한국어/Korean 03-6706-7794 (7:00～22:00/통화료는 유료)

◇From 050 plus (Domestic・Overseas common)

TEL : 050-3538-4682 (From 050 plus Not toll free)
050 plus is a service provided by NTT Communications Corporation.
050 plus must be operated under internet connection environment.

◇E-mail : tss@telecomsquare.co.jp

Concierge call (optional)

If you encounter any trouble or language problem, please prepare the device number or
order number and call the below number.
TEL：+81-3-3239-3373 (You have to bear calling charge. )
Reception time Japanese ⇔ English：24 hour reception
Japanese ⇔ Chinese / Korean：AM7 to PM10 (Japan time)
Please refer to concierge agreement terms for more details about service and attention
URL： http://www.telecomsquare.co.jp/appli/notes.html#conciercall

RETURN BY DELIVERY
If you cannot drop off the device at our counter, please post the device to
the below address.
Telecom Square, Inc. Narita Logistics Center
Keiseinarita East Exit Morita Bldg.5F, 959 Hanazakicho, Narita-shi, Chiba
286-0033, Japan
If the extension period is within 1 week, you need not contact us in advance.

2
 READ ME FIRST
【Please turn off data roaming】
Please turn OFF “data roaming” if you’re using iPhone or other smartphones.
If “data roaming” is ON, you may be charged for expensive data roaming fee.
iPhone・iPad (iOS 7 later)
[Setting] ▶ [Cellular] ▶ [Data roaming]
Android (Android 4.0 later)
[Settings] ▶ [More] ▶[Mobile networks] ▶[Data roaming］

【Please turn off synchronize and Automatic updates】

If automatic data updates is ON, it may incur large amount of data transfer and
reaches FUP limit. Please check the settings and turn off automatic data updates or
cloud updates of OS, application, iCloud, Google drive, Dropbox, etc.
【Fair Usage Policy】
Mobile network operators implement [Fair Usage Policy] to ensure fair access to
mobile service for all users of the mobile network at all times. If your usage of mobile
service exceeds the capacity limit applied by mobile network operators, your access to
network will be restricted or upload /download speed will slow down.
Please refrain from massive data transmission, streaming movies / videos,
online game, etc.
100MB Data Usage for Reference ※It is subject to actual data usage.

Send and View Yahoo! Map search by GPS Video HD quality

receive text mail toppage

About 20,000 times About 400 times About 100 times About 2 mins

Skype voicecall Skype videocall LINE chat talk LINE voicecall

About 33 mins About 3 mins About 20,000 times About 167 mins

【Connection to Corporate Network through VPN 】

Our system does not support VPN connection for security reasons.

3
 OVERVIEW AND FUNCTION
Power key
Press and hold ON / OFF

Touch Panel

Connector

SSID：○○○○ See the back of router.

Password：△△△△ SSID：○○○○ Wireless network name
Password：△△△△ Security password

＜Normal Display＞
Strength Signal
⇔ Strong ⇔ Weak / Out of service

4G/LTE Network connection

Connected to Internet
⇔ Connected ⇔ Disconnected

Battery level
⇔ High ⇔ Low

TV Function
Not supported

Number of connected Wi-Fi

devices
One device is connected
※ appears at the top of Lock screen.

Home screen When there’s no connection for a

while, Wi-Fi connection will turn
Display turns off off automatically.
If display is not shown,
please press power key to turn on.

Lock Screen
Slide display up or down to unlock.

4
 HOW TO USE
Press and hold the power key for about 3 seconds to turn on Wi-Fi router.
Wi-Fi router starts up in about 1 minute.
To connect Wi-Fi, follow the steps below.

[SSID] and [Password] are written on the back of the Wi-Fi router.

【 iPhone・iPad 】
[Settings]▶ [Wi-Fi] ▶ [ON]
▶ Select network name on the list.
▶ Enter the Password ▶ [Join]

【 Android Smartphone・Tablet 】
[Setting] ▶ [Wi-Fi] ▶ [ON]
▶ Select network name on the list.
▶ Enter the Password ▶ [Connect]

【 Windows 7 】
Click the network icon, shown on the bottom.
▶ Select network name on the list.
▶ Enter the Password ▶ [OK]

Delete Password
If you mistype the password, please delete according to the below procedure.
◆iPhone
[Settings] ▶ [Wi-Fi] ▶ CHOOSE A NETWORKS ▶ [Forget this Networks] ▶ [Forget]
◆Android
[Settings] ▶ [Wi-Fi] ▶ Select SSID ▶ [FORGET]
◆Windows 7
[Start] ▶ [Control Panel] ▶ [Network and Internet]
▶ [Open network and Sharing Center] ▶ [Manage wireless networks]
Select SSID ▶ [Delete]

5
 CHARGING BATTERY
Charge battery when the power is turned off.
When charging is completed, lights up
in green.

6
 TROUBLESHOOTING
Wi-Fi router does not work properly.
Ex) SSID is not displayed/Security is deactivated/Cannot connect to the Wi-Fi Network
/Cannot connect to the internet/Cannot turn on /Cannot charge etc...
1. Restart
Reboot the device, or remove the battery pack and reinsert the battery
after discharging electrical current for 10 minutes.
＜Removing the battery pack＞

2. Cannot connect to the Wi-Fi network

Check the Wi-Fi function of your device whether is turned [ON].
“Wi-Fi” connection is the connection between Wi-Fi router and PC/smartphone.
When Wi-Fi connection is established, number of connected device will be shown on
the screen. If there is no connection, “0” is shown.
3. Re-enter Password (Delete the old password)
Check whether the password is entered correctly.
Please delete the old password and input again, For how to delete
password, please refer to “HOW TO USE”
4. Cannot connect to the internet
If the mark on display appear, change places, then reboot
the Wi-Fi router and your device.
Wi-Fi router and internet is disconnected.
Connection may be unstable on top floors of high-rise building, during vehicle movement,
countryside, events or places crowded with people.
５. Reset
Press and hold the reset button until the display
screen turns off. The mobile Wi-Fi is then restored
to its factory settings.

7
6. How to Unlock
Press the power button after starting up the device or when
the backlight goes out, lock screen appears.
Slide Display up or down to unlock.

Lock Screen Home screen